After Failure Only
| PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN 773E OFF-HIGHWAY TRUCKS |
1714
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PS54213 |
NOTE: |
AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
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NOTE: |
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54213" as the Part Number
and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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NOTE: |
This Revised Service Letter replaces the 26Nov2019 Service Letter. Changes have been made to the Termination Date and Affected Product. |
The existing HEUI pump can fail the internal drive splines on certain 773E Off-Highway Trucks. If the existing HEUI pump fails it can result in hard starting, no starting, or engine stoppage. |
Qty |
Part Number |
Description |
2 |
5P9890 |
SEAL-O-RING |
1 |
6V1197 |
SEAL-O-RING |
1 |
6V4589 |
SEAL-O-RING |
1 |
6V8676 |
SEAL-O-RING |
1 |
9X7734 |
SEAL-O-RING |
4 |
1522938 |
SEAL-O-RING |
1 |
2352026 |
PUMP GP-A |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
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Replace HEUI pump. Refer to the service manual if/as needed. |
Product smu/age whichever comes first |
AVSpare |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-6000 hrs, 0-24 mo |
100.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
6001-10000 hrs, 25-36 mo |
53.0% |
50.0% |
0.0% |
0.0% |
35.0% |
50.0% |
10001-14000 hrs, 37-48 mo |
33.0% |
33.0% |
0.0% |
0.0% |
50.0% |
67.0% |
NOTE: This is a 5.0-hour job
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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