PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING ON CERTAIN C18 GENERATOR SETS Caterpillar


`
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING ON CERTAIN C18 GENERATOR SETS [UEBE0040]
SERVICE EQUIPMENT AND SUPPLIES
CHARTS & FILMS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING ON CERTAIN C18 GENERATOR SETS
UEBE0040-00

12Dec2019


U-752

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING ON CERTAIN C18 GENERATOR SETS

7557 7405
PI33113
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI33113" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33113" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

30Jun2020 31Dec2020

PROBLEM

The existing emissions data label is incorrect and the existing FLS values are incorrect on certain C18 Generator Sets.

AFFECTED PRODUCT

Model Identification Number
C18  T3400643, 647, 678-680, 684, 686, 692, 695-696, 698-703, 708-709, 712-713, 715-718, 720, 728, 730-731, 735, 742, 750, 756, 762, 765, 774, 780, 783, 796

PARTS NEEDED

Qty

Part Number Description
1 5846275 SFWR GP-A1000
1 LABEL EMISSIONS LABEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the service manual if/as needed. Refer to the attached Rework Procedure.

OWNER NOTIFIAVSION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
100%
100%
0%
0%
0%
0%

 NOTE: This is a 2.0-hour job


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFIAVSION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING

MODELS INVOLVED - CERTAIN C18 GENERATOR SETS

Dear Cat Product Owner:

The Emissions Data Label needs to be replaced on the products listed below. The existing Emissions Data Label is incorrect. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 12Dec2019 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 12Dec2019 Service Letter


Rework Procedure


 
Obtain new label before updating engine ECM file.

1. Begin at the SISWEB homepage (https://sis.cat.com) under Additional Service Information. If necessary, click on View More to find Engine Technical Marketing Information - TMI Web.

2. Select the Engine Technical Marketing Information ? TMI link.

3. Once in TMI, input the serial number of the engine into the reference number box and select ?serial number? in the drop-down menu.

4. Press the ?Retrieve Data? button.

5. Select the ?Emissions Data? link.

6. For Emissions / Certification feedback and questions, please submit a ticket via our ERC Request Portal. Conforming Labeling Requests. NOTE: First time users may need to create an account.

7. Select Rerate/Power Change Request.

8. Complete Rerate/Power Request form.

9. Enter "New" FLS/FTS values shown in table below (Image 1.2.1 and Image 1.2.2) under new FLS/FTS section of the Rerate/Power Request form.

10. Select ?Certification Label? as requested label type. Refer to Image 1.1.1.

11. Include Priority Program number in ?Service Letter Number? field. Refer to Image 1.1.2.

NOTE: It is very important to have the engine serial number field completed with the correct information.
Image1.1.1
Image1.1.2
 
Update engine ECM file with the new FLS value per Image 1.2.1 and Image 1.2.1.
Image1.2.1
Image1.2.2
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR PUMP DRIVE LINES GROUP ON CERTAIN 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN 773E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE SERVICE BRAKE HOSE LINES ON CERTAIN 966M AND 972M MEDIUM WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE CHARGE\BRAKE COOLING PUMP GROUPS
PRODUCT IMPROVEMENT PROGRAM FOR SETTING THE HYDRAULIC FAN SPEED ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING FRONT WHEEL BEARING RETAINER BOLTS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
Product Link PL121SR (P/N 263-9088) May Remain in Power Mode 3
725, 730 & 730 EJECTOR Articulated Trucks, Loss of Positioning of Valve Spool and Overheating of Hydraulic Oil Eliminated by New Plug in Hoist Control Valve
System Malfunctions Related To The Injection Actuation Pressure Sensors In Excavators, Wheel Loaders, Engines, Track-Type Tractors and Track Loaders
Premature Wear of the Accessory Drive Thrust Washer on 793 Off Highway Truck Engines
Incorrect Seal Used to Repair Leaking Pilot Valves On Integrated Toolcarriers, Track Type Tractors, Wheel Dozers, and Wheel Loaders
THE 216-6195 LINK CAN RUB ON THE LIFT CYLINDER PIN ON SOME SKID STEER LOADERS & MULTI TERRAIN LOADERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING BEVEL GEAR BOLTED JOINTS ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING INPUT TRANSFER GEAR CASE ON CERTAIN 793F, 793F CMD, AND 793F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A POWERTAIN HOSE ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS DUE TO ABRASION
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HANDLE ASSEMBLY IN THE CAB LEFT HAND SIDE DOOR GROUP ON CERTAIN 773E AND 777E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 4E-6979 PILOT MANIFOLDS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB RISER CROSSMEMBER ON CERTAIN 548 LL, 558 LL, AND 568 LL FORESTRY EXCAVATORS