PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS [UEBE0064]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
UEBE0064-08

05Dec2019
(Revised 15Sep2020)


U-739
A-584
D-643
O-644

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN AVSpare PRODUCTS

7606 7610 7620
PS46515
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46515" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

his Revised Service Letter replaces the 05Dec2019 (Revised 30Jun2020) Service Letter. Changes have been made to the Parts Needed.


TERMINATION DATE

30Sep2020

PROBLEM

PL522/523 will stop sending data after April 7th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3512B  3ZW00906
3516B 8KN00543, 545

BCK00233, 252, 366
G3520C  GZJ00351, 354
*******Group  2*******
3126B  BEJ04718, 16115, 16124, 16131-16132, 16139, 16141, 16144-16146
C10  BCX00401
C11  GLS00933
C12  BDL02316, 2937, 4280, 4303
C13 KWJ01508, 4407

LGK02366, 4445, 4859, 21702, 21893

RRA04317
C15 JRE00992, 3691, 6079

LDN00522
C16  BFM01059
C18  WRH03238
C27  TWM02921
C7  JTF21713, 21717-21718
C9 JSC23412

MBD01668, 2340, 10257

REH01408
*******Group  3*******
1103C  LEC00505, 533, 539, 568-569
1104D-44TAG1  SJX00157
1106C  LEH00930
1306E  MNR00313
2506C-E15  C6A01023
403D-15G  MMG01000
C6.6 TIER 3  66612667, 14633, 14635-14637, 14639, 14644, 14647, 14649, 14651, 14659, 24107, 24114
*******Group  4*******
C3.3  GT200121
C7.1  88100413
*******Group  5*******
C6.6  66100235-00237, 239-241
*******Group  6*******
301.4C  LJK00931, 933, 1438, 1457, 1575, 1581, 1650, 1653, 2120
301.7D CR  LJD01131, 1174, 1178, 1180
302.5C  GBB05728
302.7D  LJL00821, 2385, 3419
303.5D CR  RHP01634
305.5D  FLZ01137
305C CR  HWJ04057
305D  XER01492
308C CR  KCX02204
908  TAR00160
*******Group  7*******
226B 3  AS200466
236B 3  A9H02239
246C  JAY02613, 4982-4983, 7918
277B  MDH02792
303.5E CR  RKY01291
305E 2  H5M01318
305E CR  XFA01489
308D CR  FYC00249, 528, 2187
308E 2CR FJX00697

TMX00726, 832, 1239, 1333, 1347, 1373
308E CR  GBJ01382, 1451, 1471, 1481, 1550, 1576
311D LRR  LKA00166, 221, 243, 368-369
311FL  LZF00192, 206, 209, 221, 234, 237, 243, 250, 274, 302, 317, 326, 329-330, 332, 355, 388
312C CBT00529

DBN00347
312C L  BWH00217
312D  HCW00534, 539-540, 547-549
312D 2  TJY00250, 275, 292, 296, 331, 371, 440-441
312D LC RKF00249, 270, 369, 380, 395, 439, 467

SKA00230, 253
312E  PZL00147, 166, 179, 181, 183, 191, 194, 204, 218, 243, 280, 297, 306, 344-345, 355, 357, 374, 387, 400, 402, 415, 428, 437, 442, 451, 455, 471, 475-477, 479, 483, 487-488, 491, 495-496, 499-501, 505, 507, 525, 529-530, 550, 552, 563, 578, 591, 593, 608, 618, 631, 638, 644, 656, 680, 686, 695-696, 699, 708, 732, 773-776, 786, 794, 818, 823-824, 835, 876, 882, 904
312E L  WEY00209, 280, 287, 309, 428, 486, 496, 500, 504, 564, 573, 670, 689
313D 2 FAP00354, 362

ZAA00263
313D 2 LGP  RKN00204, 207
313F LGC  GJD00176, 185, 187-188, 202, 227, 233, 243-247, 249, 255, 258, 263, 273, 275, 291, 298-299, 304, 320, 324-325, 330, 334-335, 339, 342-343, 346-348, 358-359, 368
314C CR  SNY00584
314D LCR BYJ00207

TXN00210, 562, 671-672, 681, 727, 757, 761
314E LCR  DKD00181, 195, 220, 264, 341, 556, 560, 679
315C L  ANF00453, 754
315D LC CJN02811, 2815, 2866-2868, 2873

TLE00285
316E L  YZZ00181, 289, 304, 336, 387, 447
318C  DAH00157
318D 2L TZS00426-00427, 430

WGR00210, 237, 260, 279, 288, 320, 323
318E L  DZF00161, 173, 243, 304
319D LC AYF00215, 226

ZGZ00344, 396, 407
428E DPH03653

SNL05237
428F RAK00177, 239, 332, 358, 369, 531

SJW00236
430E  EAT00640
432E BXE03551, 4061

JBA00411
432F  PXR00429
434F  FLY00203
444F FBN00159, 194, 196

JXR00195, 290, 338
906H 2  JRF02304, 2316
906M  Z6600206
908H 2  JRD00756, 934, 2595
914G  PDF01832
924G  WMB00837, 1285
924H HXC02128, 2287, 2935, 3140

JTM00744, 762, 869, 926, 968, 1029, 1052
924H Z JZZ00686

PED00533
924K ENC01305

HJF00626, 667, 732, 736

PWR00531, 552, 803, 1982, 2108, 2189, 2512, 2700, 3071, 3206, 3239, 4069, 4726
928G  WLG00485
928H BYD00219, 291

CXK01918
930G  TFW00341, 971
930H DHC02905, 3066, 3261, 4002

FTD01359, 1365, 1368, 1393, 1432
930K  RHN00623, 1395, 1509, 1688, 1992, 2038, 2547, 2637, 2799, 2970, 3100, 3436, 4056, 4414, 4418, 4421, 4435, 4440, 4444
938G II B9Y00419, 1023

PHN00396, 747, 2629-2630, 2883, 2958, 3197, 3268
938H  LKM01072
938K SWL01080, 1611, 1738, 2158, 2164, 2346, 2637, 2753, 2835, 2970, 3212, 3276, 3360, 3565, 3712, 3902, 4051, 4081, 4271

XXT00648, 744, 911, 919
D4K 2 LGP  KRR00396
D4K 2 XL  KMM00643
D4K XL  MMM00845
D5K 2 LGP  KYY00449
IT14G ERP00197, 336

FWL00508, 801, 932, 947
IT28G 9AR00490

WAC00512, 579
M313C BDR00162, 2038, 2160, 2199

H2A00651, 662
M313D J3A00163, 191, 193, 199, 211, 213, 225, 230, 248-249, 255, 257, 259, 261, 269-270, 282, 285-286, 292-293, 334, 360, 364, 367, 405-406, 434, 444, 454, 463-464, 467, 469, 472, 476-477, 480, 485, 492, 505, 510, 513, 518, 529, 552, 578, 595, 616, 622-623, 631, 639-640, 661, 663, 680, 696, 705, 722, 730, 733, 748, 755

K3D00129, 136, 175, 179, 193, 252, 274, 280, 296, 316, 343, 379, 382-383, 420, 442, 458, 464, 474, 486, 515, 567, 582-583, 612, 646, 655, 675, 682, 698, 701, 768, 783-784, 792, 795, 803, 807-810, 812, 882, 885, 887-888, 1011, 1014, 1019, 1031, 1036, 1038, 1041, 1088, 1122, 1195, 1204

W3H00316, 363, 617, 700, 5084, 5151, 5469, 5540
M315C  BDM00576, 666
M315D J5B00236, 272, 297, 323, 334-335, 339, 343, 345-347, 352, 357, 403, 487, 494, 553, 629

K5E00171, 174, 177, 197, 213, 232, 306, 319, 330, 387, 404, 421, 504, 542, 571, 573, 577, 580, 595-596, 620, 655, 690, 733, 756-757

W5M00296, 363, 469, 500, 672, 5062, 5080, 5096, 5108, 5228, 5483, 5494
M315D 2  CH300198, 210, 217, 250-251, 267, 459
M315D OEM EY200105, 129, 139-140

H9A00163
M316C BDX00709

H2C00291, 355, 665
M316D D6W00337, 368, 385, 400, 432, 436, 480, 504, 586, 652, 664, 666-667, 673, 676, 680, 683, 691, 697, 722, 738, 759, 765, 768, 780, 790, 793, 800, 804, 828, 838, 848, 875, 892, 897, 912, 929, 934, 964, 1028, 1040, 1049, 1100, 1131, 1138, 1141, 1151, 1200, 1215, 1223

P6K00291, 341, 355, 358, 365, 374, 393, 429, 436, 469, 477, 483, 504, 508, 528, 536

W6A05116, 5369
M317D 2  CH500334-00335, 337
M318C BEB02011

H2D00304, 792

H2F00147, 177
M318D D8W00198, 205, 208, 230, 246, 290, 292, 396, 415, 471, 473-474, 486, 492-494, 498, 500, 591, 600, 608-610, 623, 629, 632, 652, 685-686, 690, 698, 707, 725, 786, 829, 870, 890, 893, 903, 942, 973-974, 1019, 1028, 1042, 1051, 1062, 1089, 1133, 1185

P8L00238, 265, 299, 328, 349, 359, 385, 412, 416, 424, 445, 459, 511

W8P00223, 240, 263, 265, 340, 432, 523, 1092, 1175, 5029, 5040, 5066, 5068, 5097, 5198, 5337, 5340, 5357, 5367, 5370
M318F  F8B00302, 320-321, 326, 334, 357, 469, 514, 560, 578, 674, 687, 704, 713
M320F  F2W00271, 323, 352
M322C  H2E00408
M322D D2W00281, 318, 344, 351, 356-357, 387-388, 394, 408, 428, 435, 448

P2T00278

W2S00151, 5006, 5008, 5047
TH407C  MLH00202
TH414C  KEK00155-00156, 158, 202, 215, 233-234, 236, 249-250, 383
TH417C  RRJ00152, 167
TH560B  TBP00193
*******Group  8*******
320B  7JR03029
322B  1ZS00221
943  19Z00227
963  21Z02449
CB-534D  C2B00293
*******Group  9*******
120H  9YR00242
120K JAP00536, 548

SZN00778, 1421-1422, 1462, 1548, 1553, 1556, 1619, 1621, 1850, 1852, 2310, 2312, 2315
120K 2  SZS00121, 135-136, 226, 297, 336-337, 371, 389-391, 393, 395, 399-400, 402, 415, 422, 428, 437, 451, 457, 460, 463, 470, 473, 487, 491, 497-498, 500-501, 505, 514, 517, 522, 524, 530, 533, 535, 540, 544-545, 553, 562, 566, 571, 590, 596, 603, 606, 616, 619, 632, 643, 652, 654, 659, 661, 665, 667, 670-671, 682, 689, 691-692, 700, 710, 725, 735, 741, 744, 748
120M  B9C00274, 582
120M 2 M9C00289, 448

M9H00317
12H  CBK00261, 631, 1096
12M  B9F01016
140H  CCA01252, 3869-3870, 4127
140K  SZL03264, 3311, 3464, 3468, 3471, 3487, 3496
140K 2  SZW00161, 170
140M  D9G01158
140M 2 M9D01399-01400, 1576

M9J00700
143H  APN00744
14H  ASE00786
14M B9J00383

R9J00561, 597, 696, 1044, 1114, 1117, 1573, 1576
16H  ATS00361, 543
16M B9H00142

R9H00181, 612, 922
24M  B9K00354-00355
320C AXK00241

EGL00657

GLA01514, 1708, 2411

JTG01006

PAB02169
320D DHK00133

FAL00589, 1139, 2286, 2730, 2913, 2961, 3805, 4084, 4281, 4289, 4498, 5466, 5898, 6152, 6305, 7086, 7288, 7293, 7560, 7570, 7617, 7642, 7803, 8187, 8402-8403, 8448, 8625, 8710, 8727-8728, 8873, 8887, 8890, 8894, 8898, 8911, 8913-8914, 8921, 8923, 8943, 8954, 8958, 8961-8962, 8964, 8966, 8969-8972, 8975, 8977, 8981, 8988, 8991, 8995, 8997, 8999, 9002-9003, 9011-9012, 9015-9016, 9027, 9029-9031, 9034-9035, 9041, 9047, 9052, 9056, 9058, 9062-9066, 9074, 9079-9083, 9085-9086, 9088-9092, 9095, 9098-9100, 9102, 9104-9105, 9108, 9110-9111, 9134-9136, 9140-9141, 9143, 9153, 9160, 9165-9166, 9171, 9173-9175, 9179, 9182, 9184-9187, 9191, 9206, 9216, 9228, 9230, 9233, 9235-9237, 9257, 9264, 9266-9268, 9270-9271, 9273, 9276, 9278-9279, 9282, 9284-9286, 9288-9289, 9291, 9294, 9301-9302, 9305, 9307, 9309, 9311-9312, 9314-9315, 9318-9319, 9323, 9326, 9329, 9332, 9334-9336, 9339, 9343-9344, 9346-9347, 9354, 9356, 9367, 9412, 9415, 9437, 9443-9444, 9446-9448, 9451, 9453-9457, 9459-9460, 9462, 9464-9465, 9468, 9474-9477, 9482, 9485-9486, 9491-9492, 9494, 9496-9497, 9501, 9526, 9528-9529, 9543-9544, 9550, 9566-9568, 9594, 9599, 9601, 9605, 9609-9610, 9621, 9623, 9625, 9627, 9629, 9631, 9640, 9642-9644, 9648-9649, 9652, 9656-9658, 9660, 9675, 9696, 9698, 9704-9705, 9725-9726, 9729-9730, 9734, 9738, 9743, 9753, 9755, 9757-9758, 9763, 9767-9769, 9773-9775, 9778, 9780, 9782, 9789-9791, 9795-9798, 9800, 9802, 9804, 9807, 9820, 9863, 9870, 9872-9873, 9876, 9890-9891, 9894, 9901, 9917, 9925, 9931, 9937, 9952-9953, 9955, 9958, 9966, 9990, 10000-10004, 10007, 10009, 10011-10012, 10015, 10018, 10023-10025, 10032-10034, 10036-10037, 10051, 10063, 10072, 10076, 10079, 10083-10084, 10089-10092, 10098, 10101, 10116, 10127, 10129, 10136, 10158-10159, 10168, 10179, 10192, 10199, 10201, 10209-10213, 10216, 10219, 10223-10224, 10237, 10242, 10254, 10256, 10259-10260, 10269, 10287-10288, 10290, 10292, 10295-10298, 10300, 10303-10304, 10311, 10376, 10428, 10435, 10437, 10450, 10464, 10494-10495, 10497, 10501, 10505, 10511, 10555, 10559, 10566, 10601, 10614, 10622, 10639, 10663, 10673, 10683, 10685, 10737, 10740, 10750, 10765, 10790, 10807, 10838, 10845, 10869, 10880, 10885, 10889, 10894, 10910, 10917-10918, 10921, 10934, 10936, 10943, 10948, 10972, 10976, 10992, 11003, 11007, 11013, 11045, 11055, 11058, 11073-11074

JPD00142, 144-146, 148, 152-153, 159, 165, 169-172, 174, 176-179, 182, 184, 186, 189-192, 194, 198-199, 202-203, 206, 208, 210-212, 216-218, 220, 222-224, 228, 230-231, 234, 245-247, 249, 253, 259

KGF00134, 1282, 1554, 1820, 2253, 2299, 2543, 3778, 7623-7625, 7630, 7695, 7726, 7737, 7750, 7968, 7971-7972, 8326, 8980

KLM00254, 263, 265-266

MZD00502, 699, 760, 762, 911

PCM02419, 2482, 2559, 2620-2621, 2634, 2671, 2678, 2698-2699, 2710, 2714, 2748, 2769, 2813, 2822, 2862, 2872, 2884, 2888, 2923, 2928-2929, 2931, 2995, 3014, 3016-3017, 3019, 3022, 3030, 3035, 3037-3038, 3041-3042, 3045, 3047, 3049, 3060, 3077, 3079-3080, 3085, 3087, 3092-3093, 3104-3105, 3118, 3127, 3129-3131, 3134, 3143, 3150, 3156
320D 2 DFM01245, 1252

DNP00266-00267, 269, 276, 280-282, 284-285, 290-292, 297-299, 304, 306-307, 310, 313, 316, 321, 324-325, 340, 344-346, 349-350, 353, 358, 360, 371-375, 379, 382, 384, 390, 392, 396, 404, 417, 424-425, 428-429, 434-436, 438, 444-445, 447, 449, 460-461, 466, 468, 480, 484, 490, 501, 514, 516, 522, 526, 531, 533, 540, 543, 547, 554, 565, 576, 579, 586, 594, 596, 608, 613-614, 617, 627-629, 641, 645, 649, 651, 654, 656, 659, 667, 670, 675, 690, 697, 702, 704-705, 711, 720, 733, 735, 742, 748, 763, 765, 767, 769, 772-773, 775, 790, 799-800, 815, 818-819, 823-825, 835-836, 838-840, 855, 858, 865, 879-880, 887, 896, 902, 908

GBA01631-01632, 1643

LCA00331, 340, 343-344, 346, 363, 403, 406, 454, 469, 486-487, 497, 509-510, 525, 560, 562, 566, 582-583, 615-617, 622, 627, 649, 652, 665, 669-671, 675, 677, 682-683, 686-687, 689-690, 692, 703-704, 712, 763, 772, 787, 809, 815, 834, 842, 861, 865, 873, 876, 885-886, 904, 906-908, 956, 959-960, 965, 984, 1004, 1008, 1012, 1023, 1030, 1039, 1049-1051, 1053, 1055, 1057, 1084, 1087

MDJ00584-00585, 600, 603, 606, 608, 711, 713

RDZ00192, 194, 196, 198, 208-209, 211, 227, 234, 251, 259, 262, 289, 291, 299, 10002, 10014, 10020, 10032, 10036, 10039, 10045, 10057, 10060, 10066-10067, 10091, 10103, 10105, 10122, 10130, 10150

TDN00363, 378, 382-383, 393, 401, 441, 447, 457-458, 461, 467, 489, 492, 520

TDZ00163, 165, 176, 179, 195, 197, 211, 221, 242, 246, 267, 284-285, 368-369, 373, 381, 389, 428, 480, 518, 577, 635, 637, 692-693

TMF00192, 244, 266

WBY10029-10030

YBK00150, 152, 155, 161, 215

YEA00187, 189, 207, 290, 327, 330, 391-392, 395-396, 412, 414, 421, 428, 430, 474-475, 532, 535, 587, 589
320D 2GC JFM01054, 1057, 1086, 1090, 1095, 1429, 1452

YBJ00111-00112

ZBH00548
320D 2L EKT00155, 159, 162, 173, 183, 192, 204

STN00248, 250, 261
320D L  GDP00557
320D OEM  BK800101-00105
320E L NAZ00150, 152, 157, 167, 178, 197, 201, 205, 221-222, 230, 233, 236, 254, 266, 290, 293, 295, 314, 324-325, 329, 333, 348, 352, 376, 383, 392, 426, 436, 461, 467, 485, 505, 508, 538, 659, 662-663, 684, 691, 695, 704, 728, 734, 743, 749, 758, 760, 779, 783-784, 786, 793, 823-824, 848-849, 851, 866, 874, 885, 938, 940, 977, 987, 1054, 1097, 1110-1112, 1118, 1154, 1172, 1187, 1193, 1197, 1199, 1225, 1229, 1248, 1267, 1275, 1287, 1303, 1313, 1319, 1334, 1339, 1400, 1403, 1407, 1454, 1476, 1478, 1503, 1514, 1547, 1569, 1581, 1591, 1605, 1612, 1644, 1664, 1685, 1699, 1811, 1863, 1967, 2018, 2043-2044, 2047, 2058, 2068, 2080, 2082, 2093, 2155, 2162, 2194, 2225, 2271

TNJ00202, 204, 207, 311, 320, 327, 348, 372, 377, 381, 384

WBK00326, 345, 364, 371, 459, 513, 558, 620, 697-698, 888, 1333, 1335, 1446, 1488, 1725, 2035, 2603
320E LN  DFG00187, 192, 212
320E LRR PNL00200, 215, 243, 305, 324, 326, 328, 359, 364, 514, 529, 607

TFX00185
321C LCR  KCR00285
321D LCR MPG00384, 502

TXA00307, 432, 441, 456, 463-464, 467, 485, 500, 512, 517, 523, 533, 549, 556, 564
323D L BYM00190, 429, 433, 593, 690, 710, 795

SDC00575

ZMF00216, 308, 535, 583-584, 629, 706
323D LN CWG00192

CYD00188, 431

RAC00275, 705
323D S  DKW00280
323D SA  NES00204
323E L  RAP00181, 185, 208, 210-211, 216, 251, 254, 264, 270-271, 277, 283, 286, 300, 312, 316, 324, 350, 356, 376, 440, 486, 510, 536-537, 539, 555, 557, 592, 607, 620, 673, 692, 719, 735, 826, 839, 882, 906, 976, 983, 998, 1027, 1030, 1038
323E LN  TDW00152, 168, 184, 191, 193, 195, 199, 220, 227, 231-232, 241, 298, 301, 321, 323, 403, 413, 442
323E SA  YRP00161, 185, 189, 194, 235
324D L BTK00324

SYM00385, 549, 638, 658, 717
324D LN  EJC00224, 440, 650, 936
324E L PNW00428, 613

TLF00144, 166, 168, 290, 303, 305, 393, 400, 408, 417, 473
324E LN  LDG00234, 240, 249, 260, 266, 294, 297, 313, 329, 377, 380, 386, 395, 404, 422, 429, 446, 482, 521, 534, 543
325C CRB01708

CSJ00888, 1149

JLD00344
325D  PKE00585, 742, 752, 863, 1005, 1158
325D L  A3R00395
325D OEM  C3N00386
328D  MKR00262, 268, 271
328D LCR RMX00404

SWF00167
329D 2L  THW00316-00317
329D L DJF00817, 821, 843-844, 1146

MNB00572, 676, 1156-1157, 1160-1163, 1165, 1189, 1192, 1194, 1197, 1199, 1201, 1209, 1211-1213, 1216, 1238, 1242, 1255, 1257, 1333-1334, 1337-1341, 1344, 1352, 1362-1363, 1365-1367, 1391, 1393, 1396, 1399, 1401, 1404, 1407, 1410, 1412, 1422-1423, 1426, 1433, 1446, 1449, 1461, 1464-1465, 1467, 1470, 1472-1473, 1479, 1483-1485, 1487, 1539

XDB00144, 372
329D L OEM  J8D00125
329D LN EBM00158, 227, 281

SCY00285
329E L PLW00396, 520, 554, 853, 961, 967, 1056, 1123, 1352, 1481, 1485, 1595, 1689

TST00353, 371, 374, 382, 385, 458, 484, 507, 532, 548, 584, 602, 629, 708, 721, 723, 751, 795, 808

ZCD00218, 469, 500, 546
329E LN  RLD00165, 231, 237, 239, 241, 251, 260, 266, 270, 279, 286-287, 290, 297-298, 325, 381-382, 388, 400, 405, 417, 421, 475, 481, 516, 524, 539, 601, 688, 694, 710, 743
330C CAP02033, 2187, 2193, 2263

CGZ00619

MCA01220
330D FFK00387

GGE00446, 481, 591, 631

NBD01435

RAS00554, 725, 907, 1178, 1226
330D 2L  SZK00217
330D L  MWP02400
330F LN  LBN00218
336D  KKT01044, 1048, 1053-1054, 1097-1098, 1111-1112
336D 2 TLY00160-00161, 184, 242, 249

WDC01344, 1366, 1370
336D 2GC  NBN00219
336D 2L XBH00260

YCF00511
336D L J2F00961

JWR00189, 205

KDJ00326

MDS00262

PPN00431

PRF00188, 502, 711, 961, 974, 976, 978-980, 983-986, 991, 1005, 1019, 1035-1037, 1040-1041, 1043, 1067-1068, 1070, 1072, 1074-1075, 1077, 1097-1098, 1100-1101, 1103, 1107, 1109-1110, 1128-1130, 1163-1164, 1173, 1190, 1194, 1300, 1443, 1447, 1472, 1474, 1477, 1479, 1482

ZML00211, 233, 235, 246, 294, 296-297, 299, 302, 305-306, 367, 375, 393-394, 399, 401-402, 405-406, 409, 418-419, 421, 426, 428, 446-448, 450, 460, 466-469, 473-474, 476, 478, 485, 496, 498-499, 503, 505-507, 509, 552
336D LN  MYG00475, 487
336E L BZY01364, 1469, 1563, 1650-1651, 1843, 1848, 1914, 2457

YCE00198, 212, 225, 228, 232, 237, 248, 256, 258, 270, 335, 340, 346, 361, 567, 576, 581-582, 599-600, 607, 624, 630, 673-674, 677, 716, 742, 754-755, 768, 774

YEP00380, 401, 501
336E L H  RZA00521, 1004, 1025
336E LN  TMZ00233, 240, 250, 275, 295, 306, 309, 336, 397, 407, 409, 439
336E LN H  SSL00149, 178
336F L NBS00234, 255, 257

WTZ00157, 223-224, 249
336F LN DKF00121

KFT00276

RBC00207
345B L II  FEE00278
345C GPH00189, 220, 251, 279, 390, 440

PJW01118
345C L LYS00183

S5M00298

SCN00181
345D L  RGG00142, 191, 242, 246
345D LC-VG  LKY00314, 324
349D  MEN00540
349D 2L  TAH00279, 397, 404
349D L  NNF00312-00314, 331, 333, 376, 379-382, 384-385, 394, 396-399, 402, 404, 407, 409
349E L KFX00217, 305, 335, 343, 351, 354, 364, 377, 388, 428, 435, 470, 482, 496, 502-503, 523, 553, 555-556, 560, 582, 585, 612-613, 630, 654, 693

MZW00214
352F (VG)  KBP00221, 228, 312
365B L  9PZ00248
365B L II  JMB00447, 487, 531
365B L II FS  PEG76001
365C L MCY00462

MEM00218
365C L FS  PAR00271
374D L  PAX00431, 454
374F L  DNM00259, 265, 358
374F OEM  DP400101
385B  CLS00231, 250
385C  KKK00124, 137, 178, 224
385C FS  EAM00274
385C L  KGB00442
390D L WAG00237, 280

WAP00630, 632
390F L  MGF00166, 171, 250, 281
5130B  4CS00166
583T  CMX00446, 449
587T  FAT00254, 261, 273
631G  CLR00547
631G OEM  DXE00100
637G  DFJ00272
725  B1L00286, 2766, 2822, 2898, 2961-2962, 2966, 3106, 3154, 3156
730 AGF00664, 858

B1M00727, 2812, 4179, 4206-4207, 4215, 4221, 4283, 4304, 4311, 4319, 4412, 4457
730EJ  B1W00300
735  B1N00751
740 AXM01505, 1651

B1P02438, 2788, 3939, 4063, 4305
740B  L4E01405, 2196
769C  01X06978
770  BZZ00671, 777, 803, 887
770G  ECX00101, 106, 110
772  RLB00407, 468, 542, 664, 889
773E  ASK00669, 671, 746, 750-752, 754, 827, 829, 831, 869, 871, 873, 922, 1029-1032, 1034, 1036-1046, 1048, 1050-1056, 1058-1064, 1069, 1071, 1073-1077, 1079-1082, 1247, 1273-1274, 1360-1362, 1364-1365
773F  EED00481
775F  DLS00475, 479, 517, 529, 559, 561, 567, 948, 1056
777D DCB00145

FKR01063, 1290, 2143, 2145-2147, 2149-2150, 2154, 2164, 2168, 2170-2172, 2182-2183
777F  JRP00360, 362, 439, 1972, 2769
789B  7EK00245, 373
793D  FDB00249-00250, 252, 279, 846
825H  AZW00298
834H  BTX00248
836H  BXD00267, 453, 470, 485, 504, 607
950 GC  M5K00170, 212, 217, 262, 306, 314, 332-333, 384-385, 387, 433, 436-437, 444-446, 472, 502-503, 506, 526-528, 530, 534, 536-537, 539, 575, 671-672, 674, 676, 761, 806, 1454, 1810
950G II AYB00812, 938, 1131

AYL00799, 2333

AYS00160, 554-555
950H J5J00739

JAD00358, 495, 1852, 1949-1950, 2031, 2038, 2084, 2088, 2093, 2127-2128, 2163, 2224-2225, 2274

JLX00452, 455, 457, 460

MXL00775, 856, 1272, 1282, 1292, 1302

N1A01286, 1406, 1438, 1455, 2192, 4362, 4999, 5078
950M  FTR00315, 322, 340, 349, 369, 389, 402, 412, 423, 426-427, 456, 469, 482-483, 486, 505, 532, 586, 604
953C  BBX00322, 2106, 2426, 2627
953D  LBP00714, 1517, 1693, 1737, 1744, 1773
962G II  BAB00748
962H  N4A00504, 598, 2262, 2270
963C  BBD00864, 2261, 2380, 2622, 3125
963D  LCS00434, 1513, 1957, 1983, 1998, 2028, 2030, 2068, 2075, 2082, 2086, 2092, 2125, 2127
963K  LBL00101
966G II ANZ00903

AWY01226, 1495

AXJ00519, 817, 1193, 1278
966H A6G00526, 798, 802, 808, 865, 872, 1210, 1475, 1739, 1789, 3199, 3930, 6001

A6J01187

BJ601015, 1780

RYF00309, 385, 1346

TAL02537, 2546
972G  6AW00387
972G II AXC00785, 899, 988, 1015, 1049

AXN00256, 369, 476
972H A7G00229, 288, 471, 693, 854, 899, 1096, 2153

A7J00245
973C BCP00211

LDX00373
973D  LCP00200, 245
980G II  AXG01008, 1395
980H A8J04160

KZL00727-00728, 807, 836, 1016, 1109, 1257, 1284

MHG00638, 660, 1219

PF800201, 377, 435
980K  GTZ00479, 511
980K OEM  NEP00107
982M  F9A00210, 232-233
988F  2ZR01549
988H A7A00261-00263, 267, 269-271, 280-281, 283-284, 300, 304

BXY00301, 680, 1069, 1265, 1380, 2293, 2300, 2511, 2637, 4034, 4084, 4145, 4298, 4522-4523, 4690, 5098, 5328
990  7HK00138
990 II  4FR00199
990H  BWX00348, 465, 521
992D  7MJ00349
992G 7HR00121

ADZ76004

AZX00738, 832
992K 2  ZMX00271, 279
AP-555E  A5D00387
AP-600D  TFM00263
AP-655D  GNN00226
AP1055F  RLM00103
CC24B  46800124
CD44B  JXE00102
CP-563E  CNT01045
CP56  FCP00112
CS-573E  CEB00268
CS-583E  DAJ00477, 578
CS54  C5W00311, 575, 609
CS64  C7F00130
CS66B  CS600102, 119, 218, 222, 225, 290
CS68B  MMS00169
CS74  C8F00150
CS76  CYX00606, 655, 738, 899
CS78B  L8C00148, 194
CW34  CT300193
D11R  7PZ01678
D5N XL  AGG02307, 2730
D6K 2 LPG  RST00400, 537, 601, 671, 679, 759, 841, 931, 1684
D6K 2 XL  WMR00297, 437, 547, 1021, 1144, 1192
D6K LGP  DHA00348, 779, 1790, 2123, 2127, 2231, 2233, 2237, 2267, 2357
D6K XL  FBH00727, 1002, 2471, 2622
D6N LGP ALY00846

DJY00540, 1052, 1143

GHS00230, 573, 774

PBA00275, 287, 298, 317, 321, 414, 502, 664, 783, 793, 807, 817, 844, 918, 921, 1010, 1017, 1073, 1105, 1108, 1124, 1560-1561, 1727, 1743, 1908, 2121, 2156, 2169, 2186, 2226, 2530, 2535, 2580, 2883, 2988, 3037, 3062, 3074, 3112, 3115
D6N XL AKM02043

DJA00389, 395, 522

MLW00176, 549

PER00722, 728, 862, 1085, 1136
D6R  EMM00187, 189, 204, 216, 220, 224, 235-236, 242, 278
D6R II LGP  BNC00172, 374
D6R II XL  BMY00249
D6R III LGP  DMK00413
D6R III XL  LFM00164
D6R LGP X  S6Y00312
D6R X  S6X01433, 1662-1663, 1665, 1667
D6R XL  JEN00292
D6R XL X  S6T00613-00615, 637, 645
D6T LGP JRW00159, 165, 167, 178, 180-181, 196, 200, 311, 346, 354, 361, 368, 453, 475, 577, 596, 599, 601

LKJ00405, 462

SGT00232, 281, 298, 317, 337
D6T LGP PAT CR300110, 112

EJJ00302

KSB00330
D6T XL GMK01021, 1084, 1535

MEL00109

TSM00101, 118, 120, 126, 337, 346, 375, 378, 380, 382, 386
D6T XL PAT  DTD01121
D6T XW LBD00210

SLJ01120

WLM00125, 300
D6T XW PAT  STE00102-00103
D7E LGP SSH00347

TJA01263
D7R  DSH00211
D7R II  AEC00550, 769
D8N 5TJ01344

9TC00736, 4320
D8R 9EM07494, 8094, 8577, 9012, 9412

MEJ00281

T5X00183, 474
D9N  6XJ00948
IT62H  M5G00666
M318D MH D9X00294, 313, 323, 355, 360-362, 375-376, 400, 407, 414, 421, 425, 434, 437, 440, 464, 491, 497, 500, 535, 543, 570-571

P9M00276, 288

W8R00186, 208, 225
M322C MH BDY02005

H2G00336, 338
M322D MH D3X00157-00158, 183, 189, 220, 224, 227, 234, 252, 254, 256, 261, 270, 275, 320, 361, 364, 369, 394, 409, 413, 418, 424, 427

P3W00193-00195, 211, 214-215, 218, 236
M325C MH  PAN00271
MH3022  FM200279, 284, 287, 290, 292-293, 306
MH3037  JLH00303-00305, 307
PL87  KKJ00281
R1700G  SBR00506
RM500B  TAS00103
*******Group  10*******
725  AFX00482
725C  TFB00137, 361
730C  TFF00251, 255, 280-281, 284, 295, 330-331, 336, 381, 493, 528, 836, 857, 1006, 1058, 1338, 1341
735B  T4P00284, 287, 302-304, 328, 332, 343, 350, 360, 381, 402
735C  TFJ00172, 185
740B L4E00888, 895, 959, 1003, 1007, 1012, 1021, 1072, 1163, 1173, 1549, 1555, 1976, 2053, 2307, 2327, 2329, 2331-2332, 2334, 2336, 2338-2340, 2342, 2387, 2389, 2455, 2464, 2469, 2471, 2494, 2558, 2576, 2610, 2635, 2643, 2676, 2705, 2739

T4R00307, 313, 350, 376-377, 397-398, 516, 518, 539-540, 544-545, 737, 845, 848, 850, 983-984, 1186, 1196, 1280, 1610, 2261, 2407, 2471, 2476, 2478, 2622
740B EJ  T4S00308-00309
745C LFK00568, 583, 634

TFK00169, 1290, 1298
769D 5SS00650

5TR00992

BBB00712
770G  ECM00190
771D 6JR00298

6YS00171

BCA00481
773E  BDA00340-00341
775D 6KR00129

8AS00172, 185, 516, 566
775E  BEC00103, 830
777D  AGC00400, 1041, 1417, 2209, 76001
836G  7MZ00274
950G 3JW01008

5FW01223, 1776
950K FER00157, 163, 169, 172, 175, 178, 216, 245, 436, 480, 494, 504, 594, 608, 655, 660, 674, 716, 747, 872, 890

J5M00177-00179, 182, 189, 194, 201, 213, 216, 222, 226, 232-233, 236, 241, 243, 258, 263, 265, 301, 309, 311, 332, 336, 345-346, 352, 363, 375-376, 393, 401-402, 422, 436, 446, 448, 454, 464, 466, 480, 514, 523, 534, 541, 548, 551, 1027, 1031, 1033, 1050, 1065, 1073, 1091, 1139, 1188, 1201, 1213, 1227, 1262

R4A00455, 621, 848, 861, 1027, 1070, 1138, 1289, 1378, 2023, 2171-2172, 2189, 2191, 2241, 2244, 2286, 2357, 2526, 2773, 2808
953C  2ZN04812
962K FLL00167, 365, 382, 396, 404

T6A00277, 281, 286-287, 289, 292, 294, 308-309, 316, 331, 343-344, 349, 357, 380, 391, 399, 402, 410, 414, 427, 438, 448-449, 1007, 1034

X4T00387
962M  F2T00221, 235, 249, 269, 295-296, 298, 302, 310, 359-360, 369
966G  9RS00941
966K PBG00282, 284, 290, 293, 322, 328, 333, 335, 343, 352, 355, 361, 384, 393-394, 404, 423, 426, 430-431, 433, 442, 445, 449, 458-459, 462, 466, 473, 475, 477, 491, 494, 499, 504, 516, 529, 533-534, 543, 571, 573, 575, 578, 587, 602, 610-611, 617, 649, 687-688, 704, 706-707, 709-710, 733, 739, 761, 770, 790, 799, 811, 815, 823, 845, 885-886, 897, 918, 920, 922, 939, 944, 957, 978, 980, 1010, 1025, 1063, 1083, 1105, 1129, 1139, 1150, 1172, 1181, 1195

TFS00121, 180, 308, 390-391, 560, 565, 673, 873, 894, 1028, 1207, 1223
966K XE  NGX00204, 206, 213, 230, 243, 259, 295, 300, 319-320, 323, 340, 355-356, 381, 425
966M DYC00408, 431, 441, 479, 517, 577, 587, 634, 666, 685, 698, 744

KJP00515, 556, 733
966M XE  P6C00320, 338, 340, 358, 375, 394, 450, 511, 530, 543
972G  1EW00626
972K PEM00276-00277, 279, 284-285, 288, 293, 296, 303-304, 311-312, 321-322, 328-329, 347-349, 351, 356, 361, 367, 371, 378, 380-381, 383-384, 418, 430, 438, 446-448, 466, 472, 476, 478, 503, 508-510, 515-516, 531, 556, 567, 578, 580, 618, 624, 626, 629, 631, 652, 675, 679, 684, 692, 699, 713, 717, 728, 737, 743, 773-775, 784, 802, 806, 815, 853, 856, 879, 924, 945

Z4W00214, 218, 278, 636
972M A8P00303, 402

JPR00302, 307, 320, 341, 391, 428, 483, 568
972M XE  EDW00203, 211, 255, 258, 276, 284-285, 291, 308, 310, 348
980G  9CM01335, 1584, 2083
980K GTZ00134, 146-147, 150, 152, 155-156, 158, 169, 172, 174, 176, 178, 180, 190, 192, 194, 207, 211, 225, 231, 240, 247, 267-268, 271, 278, 282, 286, 320, 322, 325-326, 344, 349, 353, 370-371, 378-379, 385-386, 403, 426, 452, 473, 489, 500, 525, 542, 546, 571, 585-586, 605-606, 612, 618, 661, 664, 670, 677, 691, 693, 718, 734, 742, 750, 762, 769, 779, 781, 783, 798, 801, 806, 824, 833, 837, 844, 851, 877-879, 886, 9002

W7K00301, 768, 828, 844, 1213, 1233, 1288, 1319-1320, 1349, 1706, 2012, 2072, 2248, 2259, 2296-2297
980M  N8T00303, 307, 346, 352, 354, 412, 434, 509
988G  BNH00356, 650, 860, 1047, 1612
992K  H4C00457
D10T  RJG00184, 4235
D11T  GEB00527
D7R  2EN01170
D8R II 6YZ01672

AKA00759, 796, 1168
D8T FCT01208, 1282-1283, 1570, 1572, 1575, 1591-1592, 1604-1605

J8B00295, 1926, 2240, 2555

KPZ01662, 1972
D9R 7TL01121, 1123

WDM04342
D9T  RJS00536, 540, 576
R1600G  9YZ00940
*******Group  11*******
725C  LFB00224
730C  TFF00126
745C  TFK01225
770G  ECM00331-00332, 348
772G KEX00112, 128

LTX00206
773G  MWH00203, 205, 210, 221-224, 342
775E  BEC00536
775G  RFM00289-00291, 336, 364, 425, 458, 621, 677, 698, 707, 720, 789, 798
777G RDR00212

TNM00212, 224, 328-329, 356
826K  23206005
966K  PBG00689
966K XE  NGX00253
980K  GTZ00432, 689, 782
980M  N8T00226
988K  TWX00329, 358, 463, 485, 498, 648, 678, 723, 737, 740, 742, 850, 878, 1079, 1103, 1223, 1228
990K  A9P00342
D11T AMA00351

JEL00212, 260, 373
D9T REX00360

TWG00333, 447

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 5157156 PL243 Kit Harness
1 5503269 PL243 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 5157156 PL243 Kit Harness
1 5503269 PL243 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
1 5157156 PL243 Kit Harness
1 5503269 PL243 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 8*******
1 5157156 PL243 Kit Harness
1 5503269 PL243 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 9*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 10*******
6 8T8729 PIN-CONNECTOR
2 1028805 KIT-RCPT CONN
2 1552274 KIT-PLUG CONN
6 2073814 WIRE AS.-SPLICE
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5382641 PL542 Bare Wiring Harness (Optional)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 11*******
6 8T8729 PIN-CONNECTOR
2 1028805 KIT-RCPT CONN
2 1552274 KIT-PLUG CONN
6 2073814 WIRE AS.-SPLICE
1 4385396 826K Config File
1 4812442 922K Config File
1 4812488 D9T Config File
1 4812502 D11T Config File
1 4954293 772G Config File
1 4954295 773G Config File
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5382641 PL542 Bare Wiring Harness (Optional)
1 5818919 PL542v2 Cellular Radio (4G)
1 5900178 PL542 Cellular Radio Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure for the Affected Product.

This program contains machines that may be running VIMS or Payload and are designed separately. Please pay particular attention to Group 10 and 11 and their Rework Procedure for instructions to keep this functionality.

In addition to the products called out in the Affected Product, an additional list of AVSpare product and non-AVSpare product are attached below.

Refer to Image 1 for a list of product that have a Product Link PL522 Cellular radio system installed. If a product in question is on the list, this program applies. Follow the Parts Needed, Service Claim Allowances, and Rework Procedure associated with Group 1.

Please file the warranty claim using 99Z00015 as the serial number. Ensure that the Machine Make, Machine Model, and Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 3

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 4

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 5

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 6

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 7

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 8

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 9

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 10

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 11



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1   Group Number 2   Group Number 4   Group Number 7   Group Number 9  
 
4G upgrade to PL542V2 when a PL522 is Onboard.

Before going to the Customer Site:

1. Work with the PL Admin or the customer for the given machine to determine if the PL522, is still used. This device may not be reporting over the network any longer due to ongoing 2G Phase out, but still may be accessed by the customer to download data locally.

2. Install Cat-ET 2019A or newer on laptop.

3. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

4. Work with your PL Admin to unsubscribe the PL522 radio thru DSP prior to visiting the asset.

Note:PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 1.1.1.

Note: A "Product Link(TM) Pro Series PL542V2 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.
.
Image1.1.1
Image1.1.2
 
At the machine:

5. Set the Product ID on the device to its own serial number.

6. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

7. Locate the existing Product Link PL52X device and completely remove prior to installing the Product Link PL542 radio system.

Note: Removal of the existing PL52X is strongly recommended. It is best to remove the radio, secure and properly cap off all loose wiring, and remove the antenna. Dispose of removed radio per local guidelines.

8. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

9. Set the Product ID to the asset serial number using Cat ET.

10. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

11. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 
Group Number 10  
 
Procedure for PL522VIMS or Payload connectivity.

Before going to the Customer Site:

1. Work with your PL Admin, the Customer and PSR reports and determine that the machine is still using Payload/VIMS over the Telematics devices.

Note to determine if a machine has a PL522 running Payload or VIMS on it, you need to check the PSR under the Implement Control and see if the Machine Payload Control System Installation Status is set to Installed. (See Figure 2.1.1 below). If so, then the PL522 needs to be left on the machine and the special instruction followed on how to install a PL542 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.
Image2.1.1
 
2. AVSpare Electronic Technician (ET) 2018B and VIMSpc 2011A or newer should be used to perform any software updates.

3. Refer to M0077632 AND M0099440 installation instructions for all tools required to perform the radio installation, as well as familiarity with the installation process.

Note: The PL542 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 1.1.1.
Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.

Note: A "Product Link(TM) Pro Series PL542 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

At the Machine:

4. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

5. Locate the existing Product Link PL522 device.

a. If utilizing Payload or VIMS, proceed to Step 6.
b. If not utilizing Payload or VIMS, deregister the PL522 in DSP. After deregistering, remove the radio then proceed to Step 7.

6. Perform M0099440 installation instructions in full to deactivate the existing PL522 radio.

7. Install the PL542 device. Reference M0077632 for specific instruction.

8. Complete a successful communication check before leaving the machine. If the device is not communicating, refer to M0079294 to troubleshoot the PL542 Device.

9. Register the device using AVS Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the AVS activate app to set Product ID, Subscription level and reset hours. For additional instruction on using the AVS activate app please refer to M0077270.

10. Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 
Group Number 11  
 
Procedure for PL523VIMS or Payload connectivity.

Before going to the Customer Site:

1. Work with your PL Admin, the Customer and PSR reports and determine that the machine is still using Payload over the Telematics devices.

Note to determine if a machine has a PL523 running VIMS on it you need to check the PSR in one of two different places. If the machine is a wheel loader, you need to check the PSR under the Implement Control for the Machine Payload Control System Installation Status. If the machine is an off-highway truck, you need to check the PSR under the VIMS Application Module for the Machine Payload Control System Installation Status. If the status is set to Installed (See Figure 3.1.1 below,) then the PL523 needs to be left on the machine and the special instruction followed on how to install a PL542 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.
Image3.1.1
 
2. AVSpare Electronic Technician (ET) 2018B and VIMSpc 2011A or newer should be used to perform any software updates.

3. Refer to M0077632 AND M0099440 installation instructions for all tools required to perform the radio installation, as well as familiarity with the installation process.

Note: The PL542 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 1.1.1.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.

Note: A Product Link(TM) Pro Series PL542 Machine Compatibility Reference is available showing for most machine models the necessary harness used for a PL542 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

4. VIMS on a PL523 requires a configuration onboard to operate properly. Please refer to the Health Connectivity Matrix to determine the correct configuration file for the Machine model and prefix to be visited. Your machine will need the "latest production ECM Software CONFIG file" (See Figure 3.2.1 below.) The technician will want to have that available at the machine.
Image3.2.1
Image3.2.2
 
5. Review M0099440 Special Instructions for addition of the PL542 as a Hybrid radio.

At the Machine:

6. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

7. Locate the existing Product Link PL523 device.

a. If utilizing Payload or VIMS, proceed to Step 8.
b. If not utilizing Payload or VIMS, deregister the PL523 in Trimble Store or DSP. After deregistering, remove the radio then proceed to Step 9.

8. Perform M0099440 installation instructions in full to deactivate the existing PL523 radio.

9. Install the PL542 device. Reference M0077632 for specific instruction.

10. Complete a successful communication check before leaving the machine. If the device is not communicating, refer to M0079294 to troubleshoot the PL542 Device.

11. Register the device using AVS Activate Phone application. Open Cat Activate and Scan the QR code or search the radio SN. Follow the setup steps on the AVS activate app to set Product ID, Subscription level and reset hours. For additional instruction on using the AVS activate app please refer to M0077270.

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a �System Technology� event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use �FOTA Request� and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 
Group Number 3   Group Number 5   Group Number 6   Group Number 8  
 
PL52X to PL243

Before going to the Customer Site:

1. Prior to any work on suspected assets visit, log into the Asset in the appropriate UI (VisionLink or My.cat.com) and verify that the RED "Impacted by GPS rollover" banner or Popup is still present on this device. Machines WITH this notice in place Proceed to Step 2. Machines WITHOUT this notice have been remotely updated and do not need repair.

2. Refer to M0098124 installation instructions for all tools required to perform the radio installation, as well as familiarity with the installation process.

At the machine:

3. Work with your PL Admin to unsubscribe the PL52X thru Trimble store or in DSP if the migration of Legacy devices has already occurred prior to visiting the asset

4. Locate the existing Product Link PL52X device and completely remove prior to installing the Product Link PL243 radio system.

Note: Complete removal of an existing PL52X is required along with properly sealing and securing unused wiring. If the PL52X is left on-board and accidently re-enabled by the customer, or another service technician, then conflicting information will get sent from both the old and newly installed device to the back office.

Note: If assistance is needed to locate, remove, or install the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.
 
5. Perform M0098124 installation instructions in full for the Product Link radio system.

6. Make sure to follow the entire process until the device performs a successful communication check.

NOTE: The comm check will have to be performed from the back office through the Dealer Service Portal, as it cannot be done from the machine.

7. If the device is not communicating, refer to M0098159 to troubleshoot the PL243 installation. Please complete a successful communication check before leaving the machine.

8. The PL243 cellular radio is configured automatically for the services selected in the Dealer Services portal for VisionLink or Product Link Web. Your AVSpare dealer administrator will be notified when your device is on-line and ready to have services enabled. Please refer to M0098124.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL243 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING INPUT TRANSFER GEAR CASE ON CERTAIN 793F, 793F CMD, AND 793F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING PRODUCT LINK PL542 OR PL240B CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING BEVEL GEAR BOLTED JOINTS ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABEL AND CORRECTING THE FLS SETTING ON CERTAIN C18 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE REAR PUMP DRIVE LINES GROUP ON CERTAIN 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HEUI PUMP ON CERTAIN 773E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING THE SERVICE BRAKE HOSE LINES ON CERTAIN 966M AND 972M MEDIUM WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE CHARGE\BRAKE COOLING PUMP GROUPS
PRODUCT IMPROVEMENT PROGRAM FOR SETTING THE HYDRAULIC FAN SPEED ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING A POWERTAIN HOSE ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS DUE TO ABRASION
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HANDLE ASSEMBLY IN THE CAB LEFT HAND SIDE DOOR GROUP ON CERTAIN 773E AND 777E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 4E-6979 PILOT MANIFOLDS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REWORKING THE CAB RISER CROSSMEMBER ON CERTAIN 548 LL, 558 LL, AND 568 LL FORESTRY EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BAFFLE GROUP ON CERTAIN 140GC MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE STEERING LINES ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 379-3544 CAB DOOR GROUP ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE BRAKE OIL FILTER GROUP ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING STEERING COLUMN SYSTEM RELATED COMPONENTS ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/322F WHEELED EXCAVATORS AND MH3022/MH3024/M322F MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN POWERTRAIN HOSES ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTONS ON CERTAIN 793F OFF-HIGHWAY TRUCKS