PRODUCT SUPPORT PROGRAM FOR REPLACING A POWERTAIN HOSE ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS DUE TO ABRASION
[UEBE0067]
POWER TRAIN
LINES GP-POWER TRAIN OIL
PRODUCT SUPPORT PROGRAM FOR REPLACING A POWERTAIN HOSE ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS DUE TO ABRASION
UEBE0067-01
Show/hide table
| 17Feb2020 |
| (Revised 21Oct2020) |
U-75
A-58
D-70
O-69
Show/hide table
| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING A POWERTAIN HOSE ON CERTAIN 773G AND 775G OFF-HIGHWAY TRUCKS DUE TO ABRASION |
|
| 3016 3154 | PS54268 |
|
Show/hide table
| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54268" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
Show/hide table
Show/hide table
| NOTE: | This Revised Service Letter replaces the 17Feb2020 Service Letter. Changes have been made to the Rework Procedure. |
Show/hide table
TERMINATION DATE |
| 28Feb2022 |
PROBLEM
Show/hide table
| The lower transmission hose may fail due to abrasion with material buildup on the chassis tube of certain 773G and 775G Off-Highway Trucks. The left hoist line may also need to be replaced and re-routed on certain machines. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| *******Group 1******* | |
| 773G | JWS00162-00318 |
| 773G OEM | T5T00101-00104 |
| 775G | MJS00273-00494 |
| 775G OEM | T5F00101 |
Show/hide table
| *******Group 2******* | |
| 773G | MWH00151-00366 |
| 773G OEM | T5S00101-00124 |
| 775G | RFM00251-00807 |
| 775G OEM | T5W00101-00110 |
Show/hide table
| *******Group 3******* | |
| 773G | JWS00319-00471, 2000-2001 |
| 775G | MJS00495-00839, 2000-2002, 2004-2025 |
| 775G OEM | T5F00102-00103 |
Show/hide table
| *******Group 4******* | |
| 773G | MWH00367-00470 |
| 775G | RFM00808-01177, 2000-2003 |
| 775G OEM | T5W00111-00112 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 4J5267 | SEAL-O-RING |
| 2 | 5P7466 | CLIP |
| 2 | 5P7467 | CLIP |
| 2 | 5P8112 | GROMMET |
| 1 | 7X2543 | BOLT-HEX HEAD |
| 1 | 7X7729 | WASHER-HARD |
| 1 | 8T4195 | BOLT-HEX HEAD |
| 1 | 1984777 | WASHER-HARD |
| 1 | 2431353 | SPACER-HARD |
| 1 | 4817220 | HOSE AS |
| 1 | 5863474 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 4% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 2 | 4J5267 | SEAL-O-RING |
| 2 | 5P7466 | CLIP |
| 2 | 5P7467 | CLIP |
| 2 | 5P8112 | GROMMET |
| 1 | 7X2543 | BOLT-HEX HEAD |
| 1 | 7X7729 | WASHER-HARD |
| 1 | 8T4195 | BOLT-HEX HEAD |
| 1 | 1984777 | WASHER-HARD |
| 1 | 2431353 | SPACER-HARD |
| 1 | 4817220 | HOSE AS |
| 1 | 5863475 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 4J0527 | SEAL-O-RING |
| 1 | 6J2680 | SEAL-O-RING |
| 1 | 5863474 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 4J0527 | SEAL-O-RING |
| 1 | 6J2680 | SEAL-O-RING |
| 1 | 5863475 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
Show/hide table
| Group 1 - Replace transmission hose with new hose assembly that includes hose guard protection. Update existing left side hoist line to new hose and routing to provide better clearance. Group 2 -Replace transmission hose with new hose assembly that includes hose guard protection. Update existing left side hoist line to new hose and routing to provide better clearance. Group 3 - Replace transmission hose with new hose assembly that includes hose guard protection. Group 4 - Replace transmission hose with new hose assembly that includes hose guard protection. |
Show/hide table
 |
| Image1 |
 |
| Image2 |
 |
| Image3 |
SERVICE CLAIM ALLOWANCES
Show/hide table
| *******Group 1******* | ||||||
0-24 mo |
||||||
25-36 mo |
||||||
| NOTE: This is a 4.0-hour job for Group 1 | ||||||
Show/hide table
| *******Group 2******* | ||||||
0-24 mo |
||||||
25-36 mo |
||||||
| NOTE: This is a 4.0-hour job for Group 2 | ||||||
Show/hide table
