| 09Jan2020 |
H072
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE BRAKE OIL FILTER GROUP ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS |
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| 5068 | PS91055 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS91055" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
| 31Jan2021 |
PROBLEM
| The existing bolt securing the anti-back flow valve (ABV) inside the 339-9702 Filter Gp-Oil can fail by loosening on certain 793F, 793F AC, 793F CMD, 793F XQ, and 795F AC Off-Highway Trucks. If the existing bolt loosens, it can travel through the brake oil system and potentially damage the brake oil cooler. |
AFFECTED PRODUCT
| Model | Identification Number |
| 795F AC | ERM00155-00156, 160, 216-217, 221-222, 225-227, 239-244, 250, 265-269, 277-284 |
PARTS NEEDED
Qty |
Part Number | Description |
| 1 | 6V3865 | SEAL-O-RING |
| 1 | 1137820 | SEAL-O-RING |
| 1 | 3459197 | KIT-VALVE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| Refer the Service Manual if/as necessary and see Special Instruction REHS8649 "Procedure to Improve the Brake Oil Cooler Lines Group on 793F and 795F AC Off-Highway Trucks" for rework procedure. Note that the valve kit is only allowed if the bolt is missing. |
SERVICE CLAIM ALLOWANCES
0-100 mo |
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| NOTE: This is a 1.5-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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| One valve kit 345-9197 will be allowed to purchase to begin the work across the fleet. The valve kit that is removed from the first truck this work is performed on, shall be weld repaired per REHS8649 and used to install in the next truck. This process shall be repeat until the truck fleet is completed |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |