PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIOSYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIOSYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS [UEBE0148]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIOSYSTEMS ON CERTAIN CATERPILLAR PRODUCTS AND NON-CATERPILLAR PRODUCTS
UEBE0148-06

18Dec2019
(Revised 08Apr2020)


U-773
A-610
D-673
O-670

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIOSYSTEMS ON CERTAIN AVSpare PRODUCTS AND NON-AVSpare PRODUCTS

7606 7610 7620
PS46534
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46534" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 18Dec2019 (Revised 05Mar2020) Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

30Jun2020

PROBLEM

PL641 will stop sending data after Nov 3rd, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3516C  AL200111
G3306B  RJ200102
*******Group  2*******
3512B  4AW00539, 660, 1374
3512C  LLA00842, 2370, 2496, 3515, 3546, 4463, 4777
3512E  SK500125
CG137-12  FYR00142
G3406C  R7E00204
G3516B JEF01579, 1670

N6E00501
G3606B  JFE00878
G3608B  XH700742, 775, 778, 784
*******Group  3*******
3412  81Z24671
C15 X4R00584

X5M00332
C27  T4Z00248
C7  JTF08261
C9  P7Z00159
C9.3  CS900787
PMC27  N1B00193
*******Group  4*******
C13  KWJ01896
C15  LDN01001
C18  WRH07964
C27  TWM01648, 2770
C7  JTF23247
C9  JLW00750
*******Group  5*******
C8.7  CS700269
*******Group  6*******
120H  CAF00730
12H AMZ00605

CBK01649
135H  CBC00261
140G  72V08225
140H  2ZK05503
140M  B9D00207
14H  ASE00316
160H  9EJ01150
225D  2SJ00598
320C PAB00980

PAC01118
320C L  EAG00289
320D 2  RDZ10291
320E L TNJ00301

WBK00233, 281, 405, 494, 616, 683, 752, 915, 1097, 1253, 1256, 1290, 1730, 2152, 2676, 3133, 3434
320E LRR  TFX00954, 1506, 1542, 1594
320F L  YBM00180, 244, 310, 339, 10135, 10329, 10561
322C L  BKJ00428
323F L XCF00972, 1009, 1016, 1032, 1036, 1061, 1077, 1086, 1098, 1152, 1234, 1259, 1428, 1474, 10059, 10086, 10151, 10251, 10368, 10453, 10485

YEJ00408, 419, 453, 493, 512, 541, 601, 10127
324E L  PNW00495, 537, 583, 817, 1468
325  8NK00797
325B  2JR02471
325D L A3R00300

PAL00278
325F  XAA00194, 286, 300, 334, 10447
326F L  WGL00756, 818, 825, 862, 977, 10169, 10311
329E L PLW00258, 607, 649, 893, 1021

ZCD00400
330C  CAP00752
330F L  MBX00170, 248, 304, 332, 10239, 10310, 10419, 10427, 10457, 20074, 20218-20219, 20262, 20267-20269, 20275, 20279
336E L BZY01702, 1722

FJH00164, 1068, 1521, 1528
336F L KCS00130

RKB02138, 10267, 10324, 10447, 20173, 20175, 20740, 20931

SSN00217, 246, 296, 316, 322, 330, 389-390, 419, 425, 10098

TZA20229
345B II MH  APB00270
345D L  EEH00236
349F L BZ210050, 10098, 10269

HPD00246, 10255, 20352
561D  54X00736, 780
563C  W6300215
572G  8PC00447, 449
583K  78V00720, 971, 1049, 1135
583T  CMX00183
594H  96V00524, 554
613C  92X00564, 1880
613C II  8LJ01210, 1414, 2842, 3358
623E  6CB00785
623G  CES00464
631E  1NB00606-00607
637E  1JB00636
651B  67K00898, 1023
657E  91Z00422
725  B1L00371, 415
740  B1P01880, 6182
769C  01X04734
773D 7CS00081

7ER00217, 384
773E  BDA00473, 515
773F  EED01233
775D 6KR00283

8AS00326, 328, 573
775E  BEC00258, 336, 347, 352, 532-533, 734, 835
775F  DLS00516
775G  MJS00628
777B  4YC01103
777G  RDR00109
816F  5FN00326
824C  85X00716
826C  87X01428
834  92Z00629
836G  BRL00532
936F  8AJ01308
950G  3JW00438
950G II  AXX01332
950K FER00192, 393, 843

R4A00253, 318, 324, 352, 1019, 1399, 2021, 2049, 2075, 2128, 2168, 2186, 2487, 2577, 2673
953C  2ZN02745
953K  LJT00219
963  21Z03523, 4006
963K  LBL00214
966K  TFS00192, 333, 475, 479, 514, 724-725, 1101, 1164
970F  7SK01110
972K  Z4W00626, 646, 666
980F  8JN75003
980G II  AWH01464
980H  JMS03152
980K  W7K00561, 577, 758, 800, 1443, 1482, 1563, 1570, 1642, 1912, 2027, 2170, 2223, 2299
982M  K1Y01803
988F  2ZR01288
988H  BXY00329, 1086, 5291
988K XE  E8X00358
990H  BWX00429
990K  K9X00134
992G  AZX00625
992K  88000415
AP-800D  A5P00199
AP1000F  AC400117, 143, 213, 215
AP1055F  TJ500144, 186, 230, 250, 404, 519, 807
AP255E  D8A00343
CB-334EII  C3A00222
CB-434D  CNH01097
CB10 NPP00109, 117

P8P00113, 168
CB13  PWP00102
CB22B  2B200107
CB24 XT  24000728, 1638, 1836, 2051, 2791
CB24B 2X400358-00359, 457, 464, 549, 595, 1009

42000245, 321, 366, 376, 399, 555
CB34B  XB400106, 281, 361
CB34B XW  42500108, 127
CB36B  M3600106
CB44B JXL00123, 161

NSL00124, 168, 174
CB54 JLM00601, 799

K3J00286
CB54B  LXD00251
CB64  CB500249, 260
CB64B  C5600138, 276, 329, 371
CB66B  B6600186
CB7  EL500169
CC34B  32400104
CCS7  4B200104
CD54B  GRT00106
CP-323C  EAS00222
CP-433E  ASN00736
CP44  MPC00254
CP44B  4P400166
CP56  C5P00732, 734
CP56B LHC00211

P5600359, 389
CS-563C  4KN00062
CS-563D  2RZ00240
CS34  51400165, 317
CS44B  CS300485
CS54B CS500138, 240, 281

L4H00118, 235, 270
CS56  C5S00545
CS56B L8H00146, 380, 443, 532, 794, 798, 857, 912

S5600422, 475, 491, 668, 704
CW16  TL500135, 186, 205, 232, 240-241, 243, 246, 265
CW34  AL300255, 257
D25C  9YC00734
D400D  8TF00850
D5N XL  AGG02325
D6D  04X06827
D6K 2 LGP EL700113, 179

JTR00267, 285, 336-337, 368, 470, 476, 483, 511, 712
D6K 2 XL  DFR00214, 284, 412
D6K XL  FBH02117, 2392
D6N LGP ALY01540

DJY01456

MG500261, 375, 429, 585, 608, 663, 685, 1142
D6N XL GB600239, 243, 250

NJN00103, 131

PER00225
D6R II XL  AAX00956
D6T LGP HTZ00654

ZJB01511
D6T LGP PAT  RAD00927
D6T XL  KMR00217, 623
D6T XL PAT  WES00277, 383
D6T XW SLJ01081

TMY00376
D6T XW PAT  WRN00557
D7E  MDB00118
D8N 5TJ02098

9TC06504
D8R II  6YZ01519
D8T  FMC00792-00793, 1145, 1170, 1172, 1187, 1214, 1271, 1285, 1293, 1356-1357, 1381, 1440, 1476, 1518, 1520, 1534, 1540, 1572
D9N  6XJ00740
IT62G  AKP00384
PL83  CB200185, 189, 196, 223, 236
PL87 TEC00217, 253, 271

ZAC00122, 135
*******Group  7*******
120M B9C01003

B9W00131
120M 2 M9C00265, 293, 296, 322, 366, 477, 480, 541, 545-546

M9H00254

R9W00129, 191
12H  AMZ00507, 940, 1353
12M  B9F00264
12M 2 F9B00142

F9M00201, 348, 385, 405

R9S00109, 288, 335, 345, 350
12M 3 N9B00392, 488

N9F00132, 206, 226, 241, 593

N9P00123, 138, 141-142, 148, 154-155, 159, 162
140H APM00884, 3067

CCA00454, 557, 1013, 3724
140M B9D00651

B9M01033
140M 2 M9D01259, 1339, 1345, 1474, 1697, 1702, 1789

M9J00646

R9M00264, 442, 509, 550
140M 3 N9D00147, 399

N9G00114

N9J00172, 353-354, 401

N9M00200
143H  APN00742
14M  B9J00132, 1244
14M 3  N9S00107
160H  9EJ00713
160M 3  N9K00109
163H  5AK00078
16M  B9H00154
320C  PAB01419, 2090, 6782, 7086
320D L  SPN00694
320D LRR  XCK00200
320E L REE00323, 365

TNJ00197, 277, 333

WBK00231, 298, 347, 383, 490, 543, 678, 825, 909, 1040, 1052, 1187, 1273, 1291, 1352, 1501, 1504, 1595, 1679, 1756, 2038, 2099, 2106, 2618, 2620, 2677, 2722, 2730, 2779, 3045, 3050, 3223, 3299, 3405, 3422
320E LRR  TFX00205, 213, 235, 272, 292, 374, 569, 629, 908
320E OEM  EGX00189
321D LCR  MPG00528, 630-631, 798, 827, 844, 853, 873, 905, 921, 969, 997, 1002, 1009, 1021, 1066
322C L  BKJ00695
324D L  JJG00300
324D LN  LAB00280
324E L  PNW00387, 419, 423, 466, 539, 597, 732, 736, 903, 1028, 1113, 1115, 1189
325C  BFE01999
328D  GTN00211
328D LCR  RMX00325, 347, 416, 795, 806, 822, 926, 963, 969, 1001
329D L  WLT00381, 498
329E L PLW00414, 456, 525, 531, 657, 795, 900, 912, 954, 1072, 1124, 1196, 1219, 1635, 1665

ZCD00252, 401
330C L  DKY01416, 3617, 4430
330D L B6H00602

HAS00269

MWP01624, 2851, 3103
335F  KNE00223
336E L BZY01656, 1839, 1860, 1935, 2010, 2014, 2019, 2443

FJH00162, 193, 216, 218, 233, 286, 291, 923, 927, 1274, 1363, 1469, 1562, 1609, 1723

JRJ00202, 237, 475

YEP00472
336F L  RKB00272
345B II LC-FIX  AGS00517, 1503
345C  PJW01113, 1359
345D L  EEH00929
349E L  TFG00583
349F L  HPD10100
374D L  PAP00168
385B  ANS00273
385C L  EDA00235, 385
385C L MH  WAW00220
525C  52501502
561N  CPH00138
572R II  DSC00525
583T  CMX00240
587T  FAT00575-00576
621G CEN00359

DBB00333
623G  CES00508
627G CEX00402, 563

DBD00540, 750-751
631E  1AB01296
637E  1FB00793
637G  CEH00249
651B  67K00770, 970
651E  89Z00109, 251
657E  90Z75011
725 AFX01149

B1L02806, 2941, 3125, 3149
725C  TFB00149, 155
730  B1M03595, 3864, 4126
730C  TFF00379, 408, 415, 417, 445, 482, 511, 586, 611
735 AWR00338, 765

B1N00607, 1172
735B  T4P00398
740 AXM00894, 1882

B1P06037, 6050
740B  T4R00305, 434, 472, 493, 498, 633, 773, 871, 910, 944, 1064, 1082, 1099, 1112, 1426, 1439, 1570, 1672, 1695, 1702, 1829, 1842, 1850, 1863, 2024, 2220, 2367, 2389, 2417, 2454, 2611, 2710, 2755, 2826, 2849, 2974, 2984
740B EJ  T4S00360
740EJ  B1R00254
745  3T600386
745C  TFK00191, 1069
769C  01X02406, 4762, 5398
771D 6JR00168

BCA00479
772  RLB00896
773B  63W02151, 4657
773D  7ER00497
773E  BDA00944
773G  JWS00318
775D  8AS00559
775E  BEC00485, 540, 551
775F  DLS00290, 435
777C  4XJ00188
777D 3PR00170, 300, 789

AGC00220, 224, 1149, 1577, 1581, 1598, 1878, 2267
777F  JRP00563
777G  RDR00240
785B  6HK00801
793C  ATY00966
793F  D3T00143
824C  85X01118
825K  23305011
826H  AWF00281, 464
826K  23206286
834  92Z00181
836  7FR75006
836G  BRL00353, 356, 452, 485
836H  BXD00416, 456, 655, 658, 1007
836K  TWZ00519
950G II AXX00848, 1445

BAA00348, 397
950H  K5K00215, 500, 1273, 1752, 3252
950K  R4A01508
950M  EMB00255, 1256, 2300, 2351, 2498, 2663, 4094
953C  BBX00767, 1267, 2143, 2416
953D  LBP01544, 1548, 1588, 1660
962M  EJB00501, 508, 518, 926
963D  LCS02141, 2212, 2230
963K  LBL00103, 144
966F II  1SL02497
966G  3SW01358
966G II  AXJ01763
966H  A6D00626
966M EJA01629

KJP00573, 1683, 1693, 2416
972H  A7D00436, 517
972M  A8P00202, 680, 921, 1013
973K  MKL00302
980G  2KR03688, 4709
980G II  AWH00910, 1377
980H  JMS00485, 496, 618, 1775, 5309
980K  W7K02410
980M  KRS00355, 1134, 2477
982M  K1Y01039
988F  2ZR01050
988G  BNH00334, 1105-1106, 1266
988H  BXY00331, 2021, 2302, 75005
AP-1055D  FAC00381
AP1000E  T1F00216, 249
AP1000F  AC400145
AP1055E  TJF00333
AP1055F  TJ500313
AP600F  AP600125
AP655F  MH600165
CB54 JLM00332, 424

K3J00279
CP-563E  CNT00673
CP56B  LHC00543
CS-563E  ASA01600
CS44  M4C00620
CS54  C5R00605
CS54B  L4H00143
CS56  C5S00167, 1253, 1651
CS56B  L8H00951, 1202
CS64B  C6400140
CS74  C8S00110
D10N  2YD00586
D10R 3KR00549, 75029

AKT00514
D10T  RJG01339
D5H LGP  1DD05524
D5M XL  6GN02477
D5N XL  AGG01517
D6H  3ZF01417
D6K 2 LGP EL700370

JTR00205-00206
D6K 2 LPG  RST00237, 312, 366, 398, 463, 539, 556, 608, 746, 813, 900, 906, 1203
D6K 2 XL DFR00486

MGM00301

WMR00279, 352, 385
D6K LGP  DHA02324, 2341
D6K XL  FBH00798, 1410, 2399
D6M LGP  4JN01431
D6N LGP ALY02305, 2819, 3249

DJY00316, 576

MG501494

PBA00217, 332, 683, 875, 932, 991, 1152, 1188, 1225, 1553, 1586, 1915

SGG00430, 486
D6N XL LJR00646

NJN00168

PER00261, 340, 352, 421, 606, 661, 690, 693, 700
D6R II LGP  ADE00968, 1090, 1151
D6R II XL  AAX01245
D6R II XW  AEP00515, 552
D6R III LGP  WRG00213
D6T LGP JML00337, 440, 458

KJL00384, 856

ZJB00335, 427, 1086, 1178, 1180, 1190, 1258, 1409, 1596
D6T LGP PAT  KSB01171, 1211, 1246, 1860, 1878
D6T LGP VPAT  MH700355, 546, 663
D6T P LGP  WCG00538
D6T XL GMK00538, 668, 673, 773, 1105, 1433

LAY00634

NDY00202, 282, 339, 408, 432

TSM00152
D6T XL PAT  DTD01117, 1209
D6T XW SKL00604

SLJ00167
D6T XW PAT  RCW01198, 1351, 1433, 1490, 1537
D6T XW VPAT  JNM00386, 486
D7E  TAN01328, 1362
D7E LGP  TJA00494, 1185, 1189
D7R  2EN01218
D7R II  AEC00925, 1552
D8R II  6YZ02025
D8T FCT01070, 1108, 1114, 1127, 1209, 1232, 1299, 1325, 1357, 1366, 1500

J8B00781

KPZ00376, 1077, 1146, 2648, 2804, 3105, 75008

MLN00711, 1502, 1515, 1811, 1836, 1952, 1954
D9L  14Y03761
D9N  1JD77547
D9R 7TL00466, 1176, 1392

ABK00944, 1075
D9T  RJS01218
M318D MH  D9X00330
M322D MH  D3X00178
M325D L MH  KGG00309
PM-200  P1M00175
PM-201  PNM00285
*******Group  8*******
C2.2  GBE02002
C4.4 D4B02401

D4D01982-01983, 2615, 2665, 2670

GLE01093, 1276

XRA00137
C6.6 MRW00267

N6D02375
C7.1 77001028

MRP00126, 258
*******Group  9*******
226  5FZ08751
226B  MJH13380
226B 3  MWD01761, 2062, 5348, 5746, 5914, 6012, 6021, 6130, 6296, 6353, 6385, 6389, 6587, 6604, 6681, 6759, 6880, 6896, 6936, 7010, 7178, 7197, 7234, 7332, 7433-7434, 7583, 7600, 7604, 7783, 7862
226D  HRD00163, 314, 395, 406, 422, 426, 558, 590, 673, 702, 737, 778, 809, 911, 946-947, 971, 1013, 1056, 1130, 1165, 1330, 2029
232D  DPR00273, 313, 370, 392, 519, 646, 734, 745, 1082
236B  HEN07226, 8314
236B 3  A9H01957, 2787, 3111, 3552, 3719, 3907, 4064
236D  BGZ00255, 337, 347, 508, 543, 561, 618, 652, 691, 868, 921, 925, 949, 955, 1014, 1062, 1066, 1095, 1264, 1300, 1313, 1550, 1578, 1660, 1757, 1887, 1996, 2083, 2102, 2199, 2270, 2274, 2290, 2373, 2453, 2637, 2639, 2776, 2783, 2791, 2869, 2882, 3072, 3747, 3788, 3980
239D  BL900235, 349, 474, 576, 648, 675, 679, 807, 840, 956, 978, 1007, 1011, 1023, 1032, 1091-1092
242B  BXM03337
242B 3  SRS01862, 2700, 2905
242D  DZT00432-00433, 492, 570, 635, 704, 719, 733, 776, 907, 1005, 1108, 1175, 1256, 1267, 1311, 1333, 1398, 1410, 1444, 1452, 1552, 1567, 1631, 1751, 1764, 1794, 1960, 1991, 2074, 2099, 2249, 2314, 2455, 2588, 2678, 2684, 2723, 2778, 2780, 3046, 3114, 3767
246C  JAY05931, 6159, 6183, 6725, 7203, 7956, 8855, 9049
246D  BYF00260, 269, 315, 514, 549, 887, 893, 959, 983, 1153, 1192, 1212-1213, 1274, 1280, 1286, 1315, 1318, 1473, 1540, 1585, 2167, 2323, 2499, 2531, 2541, 2583, 2880, 2920, 3082, 3288
247B 3  TSL00494, 661, 681, 1030, 1467, 1492, 1815, 1983, 2122, 2262, 2306, 2720, 2732, 2743, 2899
248  6LZ01332
249D  GWR00339, 358, 423, 491, 498, 566, 570, 611, 631, 671, 681, 690, 735, 749, 839, 846, 892, 941, 1039, 1093, 1151, 1155
252B 3  TNK00830, 2262, 2358
256C  DWS01738
257B 3  B7H00694, 1909, 1984, 1999, 2038, 2057
257D  EZW00281, 296, 340, 381, 401, 412, 437, 459, 535, 619, 640, 715, 741, 778, 800, 876, 944, 959, 1000, 1008, 1011, 1014, 1019, 1041, 1165, 1171, 1376, 1481, 1553, 1570, 1581, 1586, 1617, 1633, 1706, 1745, 1747, 1768, 1784, 1786, 1794
259B 3  YYZ00842, 1112, 1328, 1811, 2422, 3629, 4318, 4322, 4621, 5123
259D  FTL00289, 299, 348, 385, 631, 708, 710, 779, 849, 862, 878, 1006, 1044, 1046, 1058, 1074, 1123, 1147, 1272, 1308, 1357, 1369, 1575, 1592, 1602, 1609, 1676, 1732, 1749, 2006, 2178, 2181, 2270, 2273, 2312, 2333, 2533, 2536, 2583, 2726, 2806, 2888, 2939, 3191-3193, 3196, 3203, 3363, 3423, 3428-3429, 3464, 3524, 3656, 3662, 3702, 3729-3730, 3747-3748, 3829, 3866, 4060, 4107, 4116-4118, 4122, 4163-4164, 4303, 4359, 4394, 4449, 4454, 5055, 5077, 5151, 5179, 5291, 5678, 5812, 5870, 5887, 5895-5896, 5901, 5926, 5928, 5939, 5961-5962, 5975, 6155, 6165, 6172, 6175, 6352, 6495, 6531, 6640, 6708, 6744, 6766, 6785, 6802, 6823, 6828, 6845, 6851-6852, 6869, 6940-6941, 6978, 6987, 7024, 7065, 7107, 7156, 7184, 7230, 7232, 7238, 7242, 7257, 7261, 7274, 7311, 7409, 7445, 7499, 7511, 7576, 7650, 7671, 7673, 7677, 7689, 7764, 7767, 7811, 7816, 7891, 7985, 8071, 8084, 8240, 8273, 8283, 8322, 8352, 8360, 8403, 8460, 8561, 8578, 8617, 8664, 8714, 8737, 8870, 8880, 8903, 8918, 8945, 8947, 9070, 9098, 9114, 9117, 9153, 9185, 9274, 9393, 9399, 9787, 10505, 10916, 12350, 12491, 12848, 13105, 13162, 14864
262  CED01002
262C  MST04069, 4712, 5140
262C 2  TMW00725, 732, 1092, 1412, 1420, 1714, 1827
262D  DTB00300, 380, 384, 414, 598, 849, 852, 891, 1071, 1129, 1225, 1528, 1550, 1697, 1806, 1832, 1961, 2015, 2231, 2413, 2606, 2709, 2775, 2778, 2843, 2857, 2889, 2933, 2951, 3024, 3144, 3172, 3345, 3361, 3446, 3560, 3688, 3879, 3918, 4029, 4082, 4147, 4215, 4262, 4303, 4591, 4596, 4602, 4626, 4684, 4865, 4922, 5028, 5184, 5207, 5220, 5316, 5331, 5334, 5380, 5491, 5500, 5516, 5529, 5627, 5727, 5838, 5897-5898, 5919, 6039, 6280, 7041, 7072, 7301, 7316, 7434, 7890
272C  RED02311, 2540, 2654
272D B5W00541, 565, 596, 612, 688, 720, 788, 994, 998, 1012, 1063, 1075, 1172, 1204

GSL00363, 377
272D 2  BL200232, 254, 317, 356, 393, 457, 463, 476, 589, 757
272D 2 XHP  MD200131, 297, 356, 625
272D XHP ETL00248, 272, 401, 475, 490, 508, 523, 563, 569, 578

SHY00315, 384
277  CNC01609
277C  JWF00370
277C 2  MET00411, 426
277D  FMT00318, 347-348, 391, 398, 468, 501, 519, 534-535, 593, 760, 840
279C  MBT00378, 440, 1827, 2585, 3089, 3138, 3195, 3214
279C 2  KWB00465, 627, 649, 681, 829, 1187, 1403, 1503
279D  GTL00241-00242, 245, 370, 413, 762, 827, 843, 849, 881, 910, 990, 1002, 1015, 1140, 1159, 1278, 1408, 1440, 1449, 1499, 1550, 1659, 1696, 1781, 1980, 2003, 2009, 2026, 2034, 2095, 2098, 2108, 2121-2122, 2409, 2576, 2654, 2757, 2802, 2804, 2811, 2928, 2985, 3108, 3112, 3127, 3167, 3347, 3375, 3381, 3437, 3494, 3535, 4411, 4462, 4494, 4956
287C  MAS01307, 2009, 2245
287C 2  SSB00226
287D  HMT00278, 317, 394, 432-433, 541, 575, 577, 587, 589, 610, 785-786, 788
289C  JMP01357, 2501, 2741, 2777
289C 2  RTD00170, 267, 287, 867, 877, 1527, 1544, 1620, 1824
289D  TAW00404, 522, 555, 558, 620, 739, 789, 830, 901, 925, 1106, 1169, 1449, 1463, 1506, 1656, 1678, 1774, 1855, 1913, 1922, 1962, 1969, 2017, 2042, 2080, 2142, 2173, 2257, 2333, 2443, 2483, 2495, 2577, 2594, 2611, 2625, 2638, 2664, 2670, 2679, 2686-2687, 2703, 2786, 2794-2795, 2833, 2871, 2947, 3003, 3052, 3408, 3522, 3529, 3752, 3902, 3954, 3987, 4020, 4109, 4134, 4297, 4320, 4345, 4419, 4424, 4445, 4513, 4526, 4607-4608, 4626, 4661, 4666, 4728, 4764, 4783, 4811, 4822, 4923, 4934, 4936, 4982, 4997, 5007, 5044, 5053, 5138, 5238, 5246, 5266, 5282, 5286, 5292, 5367, 5381, 5403, 5664, 6448, 8584
297D 2 XHP  HP200256
297D XHP  HP700221, 223, 234
299C  JSP00306, 1171, 2076, 2314
299D GTC00429, 468, 688, 892-893, 932, 943, 982, 1024, 1028, 1040, 1052, 1081, 1196, 1262, 1632, 1868, 1873, 1877-1878, 2037, 2100, 2140, 2142, 2323

HCL00541, 564, 802
299D 2  FD200386, 399, 449, 507, 537, 743, 769, 806, 838, 856, 967, 975, 999, 1022, 1137, 1198, 1200, 1224, 1321, 1337, 1382, 1650, 2131, 2246
299D 2 XHP DX200352, 549, 608, 648, 656, 679, 742, 868, 908, 1038, 1064, 1075, 1102, 1121, 1164, 1177, 1370, 1378, 1388, 1394, 1740, 1786, 2309

DX900145
299D XHP JST00352, 400, 454, 563, 573, 597, 616, 633, 640, 696, 779, 930, 1073, 1077, 1161, 1248, 1261, 1272, 1291

NLC00245, 457, 498, 541
301.4C LJ300195, 229, 277, 308

LJK00415
301.7D CR  LJ800284, 317, 373, 789
302.7D  LJ700182, 271, 406, 891
303  DMA01020
303.5D CR  RHP00169, 1518
303.5E 2  JWY00378, 402, 474, 616, 647, 652, 776, 1055, 1389, 2158, 2247, 2957
303.5E 2 CR  BG800571, 663, 692, 698, 802, 819
303.5E CR  RKY00969, 986, 1150, 1537, 1599, 2238, 2606, 3066, 3165, 3308, 3558, 3566, 3572, 3898, 4222, 4458
303E CR  HHM00280, 411, 446, 474, 1251-1252, 1260
304C CR  FPK06504
304D CR  TYK00984
304E 2  ME400441, 511, 680, 830, 854, 951, 1074, 1133, 1773, 2036, 2505, 3310
304E 2 CR  CJ200507, 548
304E CR  TTN00644, 883, 919, 1089, 1124, 1237, 1241, 1350, 1410, 1601, 1727, 1817, 1845, 2000, 2054, 2114, 2142, 2293, 2297, 2302, 2321, 2378, 2448, 2659, 2769
305.5D  FLZ00461, 1243
305.5E 2  CR500292, 302, 318, 501, 602, 669-670, 703, 840, 929, 931, 954, 1308, 1337, 1344, 1710, 1815, 3501, 3531, 3718
305.5E 2CR  EJX00245, 300, 783, 1200, 1217
305.5E CR  FKY00733, 1233, 1707, 1942, 1964, 1991, 2060, 2313
305C CR  HWJ04490
305D  XER01296, 1325, 1536, 1714, 1766, 1780, 1822
305E 2  H5M00232, 720, 798, 1062, 1315, 1453, 1463, 1505, 1878, 1882, 1905, 1940, 2005, 2185, 2654, 2699, 3058, 3438, 3587, 3895, 4355, 4947, 5142, 5426
305E 2 CR  DJX00594, 736, 823, 834, 1282
305E CR  XFA00292, 783, 1877, 2178, 2344, 2406, 2492, 2533, 2562, 2572, 2667, 2699, 2787, 3053, 3059, 3339, 3373, 3425, 3577, 3870, 4025, 4104, 4195, 4219
307E 2  KC900118
308D CR FYC01892, 1921, 2332-2333

GBT00296
308E 2CR FJX00369, 879, 1068, 1152, 1272, 1290, 1300, 1576, 1882, 2743, 2783, 2997, 3206, 3220, 4075, 4165, 4179, 4744, 4781, 4792, 4863, 4906, 5062, 5076, 5434, 5624, 5686, 5809, 5864, 5870, 5917, 6023, 6162, 6265, 6396, 6958, 7314, 9684

TMX00373, 449, 724, 774, 781, 931, 946, 1178, 1189
308E CR  GBJ00303, 1240, 1638
311FL  KCW00182, 407, 430
312C L  CBA02235, 2344
312E L  MJD01224
313F L  DJE00112, 148, 163, 10003, 10147, 10223
313F LGC  HDK00165, 309, 361, 10179, 10212
314E LCR  ZJT00120, 537, 923, 1557, 1693, 1707, 1732, 1735
315C L  CJC05498
315FL  TDY00108, 10108, 11142
316E L  DZW00146, 281, 542, 676, 818, 869, 1071, 1463, 1660, 2303, 2363, 2367, 2374
316F L  YDL00205, 249, 10235, 20146
318F L  FFT00198
415F 2 HWA00195, 250, 280, 293, 328, 396, 416, 458, 544, 650

PF400189, 208, 404, 420, 485, 616
416B 8SG09309

8ZK08973
416D  BFP13599, 14111
416F 2  HWB00208, 244, 250, 253, 467, 504, 541, 629, 686, 781, 830, 836, 866, 879, 910, 920, 933, 1025, 1048, 1159, 1164, 1261, 1508
416F ST  KSF00172, 333, 455, 726, 942, 1003, 1051, 1059, 1185, 1331, 1491, 1498, 1535, 1587, 1774, 1808, 1810, 1813-1814, 1942, 1950, 2066
420D  FDP19999
420D IT  BLN06176, 8361
420E PHC00462

PRA01232
420E ST  DJL01608, 1743, 2376, 2612
420F 2  HWC00407, 555, 599, 893, 926, 932, 935, 942, 959, 1030, 1067, 1125, 1174, 1249, 1255, 1270, 1391, 1393, 1429, 1432, 1460, 1481, 1516, 1542, 1549, 1570, 1575, 1598, 1702, 1747, 1906, 1990, 2002, 2275, 2412, 2595, 2886, 2957, 3151, 3200, 3379
420F 2 IT  HWD00153, 235, 428, 689, 787, 846, 954, 1074, 1103, 1125, 1154, 1158, 1221, 1224, 1246, 1269, 1330, 1470, 1594, 1918, 1962, 2372, 2377, 2435, 2616, 3803
420F IT  JWJ00277, 1020, 1387, 1920, 1947, 2415, 2899
420F ST  SKR00636, 739, 763, 893, 918, 1064, 1081, 1600, 1820, 2151, 2263, 2389, 2501, 2603, 2843, 3110, 3652, 3731, 3820, 3931, 4006, 4547, 4875, 4960, 5025, 5190, 5264, 5285, 5324
426C  6XN00669, 1026
428F 2  LYG01500
430E IT  MXB00296
430F 2  HWE00259, 382, 454, 474-475, 494
430F 2 IT  HWG00305, 333, 338, 344, 372, 378, 414
430F IT  RGS00182, 298, 403, 462, 666
430F ST  RDF00197, 509, 595, 620
436C  8TN01304, 1310
450E  EBL00419
450F  HJR00191, 371
903C  MW400181, 564-565, 571, 655, 670
903C 2  MW800156
906H  SDH01164
906H 2  JRF01543, 2478, 3007, 3202
906M  H6600228, 338, 427, 800, 816, 943, 1061, 1342
907H 2  JRS01141, 1145, 1180
907M  H7700394, 396, 767-768
908H 2  JRD01082, 1287, 1530
908M  H8800151, 294, 509, 543, 580, 645, 711, 749, 812, 1163, 1183, 1228, 2020, 2448
910K  AY400436, 949, 1549, 1669, 1926
914K  CD200579, 626, 829, 879, 971, 1102
914M (T4F HRC)  H2400547
924G  DDA01353
924K  PWR02297, 2383, 2387, 4072
926M  LTE00153, 378, 398, 506, 673, 974, 1057, 2030, 2088, 2123, 2140, 2220-2221, 2316, 2346, 2358, 2378, 2452, 2457, 2569, 2594, 2607, 2626, 2631, 2872, 3649, 4330
930  41K01534
930H  DHC03494
930K  RHN00475, 714, 1568, 1803, 2615, 3181, 3560, 3781
930M  KTG00628, 699, 772, 821, 918, 983, 1007, 1021-1022, 1059, 1647-1648, 1680, 1699, 1710, 1737, 1761, 1810, 1868, 1911, 2017, 2065, 2136, 2172, 2321, 3189, 3373
938G 4YS01522, 2688

6WS03789
938G II  CRD02745
938K  SWL00169, 566, 2097, 2210, 3171, 3546
938M  J3R00514, 1094, 1773-1774, 1843, 2033, 2073, 2230, 2339-2340, 2364, 2554, 2586, 2592, 2656, 3727, 3786, 4517, 5675
D3C III  7XL00518
D3G LGP  BYR00436
D3G XL CFC00588

JMH01280
D3K 2 LGP KL200316, 323, 344, 368, 430, 2204, 2219, 2329, 2353, 2363, 2622

KLL00302, 516
D3K 2 XL KF200113, 222, 2149, 2253, 2286, 2315

KFF00131, 328, 411, 417, 428, 509
D3K LGP  LLL00944
D4G LGP  FDC00499
D4K 2 LGP KR200274, 310, 2158, 2170, 2189, 2220, 2229, 2257

KRR00217, 539, 648
D4K 2 XL KM200214, 247, 265, 267, 280, 305, 2139, 2178, 2222, 2284

KMM00248, 322, 381-382, 403
D4K LGP  RRR00289, 403
D4K XL  MMM00209
D5C III  6ZL01083
D5G LGP  RKG01224, 2634
D5K 2 LGP KY200227, 285, 300, 368, 551, 572, 639, 668, 758, 760, 762, 772-773, 777, 785, 857, 925, 2168, 2206, 2325, 2357, 2374, 2382, 2413, 2466, 2537, 2584, 2667, 2685, 2733, 2936, 3018, 3077, 3151

KYY01002, 1009, 1065, 1823
D5K 2 XL KW200203, 376, 429, 481, 579, 627, 633, 648, 2324, 2348, 2427, 2430, 2442, 2503-2504, 2520, 2556, 2574, 2614

KWW00563, 1256, 1288
D5K LGP  YYY00978
D5K XL  WWW01675
IT14G ERP00478

KZN01137
IT18B  4ZD01252
M315D  K5E00145
M316D  P6K00403
M316F  F6N00286
M318D  D8W00445, 1190
M322D  D2W00335
M322F  F2Z00213
TH103  3PN01352
TH255  TBS00328, 685
TH255C  JK200242, 763, 819, 889
TH406C  GAT00360
TH407  TBY01779
TH407C  MLH00590, 982, 1018, 1216
TH514  TBW00443
TH514C  MWC00226, 430-431, 580
TH514D  MWG00158
TL1055  TBM00854, 1036, 1607
TL1055C  KDE00372, 415, 424, 600, 690, 790, 872, 1167, 1431, 1516, 1639
TL1055D  ML500388, 489, 491, 635, 706, 768, 773, 874
TL1255  TBN00755
TL1255C  DHW00340, 437, 661, 801, 1149, 1292, 1446, 1529
TL1255D HRC  ML700321, 556, 569, 694, 807
TL642  TBK00399, 1040, 1273, 1399, 1480
TL642C  THG00235, 445, 467, 618, 640, 701, 738, 750, 920, 1134, 1472, 1550
TL642D  ML800387
TL943  TBL00157, 1622, 1908
TL943C  THH00296, 521, 745, 863, 1053, 1079, 1085, 1241, 1279, 1313, 1336, 1363, 1613, 1760
TL943D  MLJ00272, 299
*******Group  10*******
246C  JAY06827, 6831, 7384, 9120
262D  DTB00669
279C 2  KWB01395
279D  GTL02575
299D  GTC02087
303.5E CR  RKY00460
305.5E 2  CR500787
305E CR  XFA01954
308D CR  FYC01518
308E 2CR  FJX03167
311D LRR  PNJ00321
312D LC JBC00425

XGK00380
312E L  MJD00224, 792, 857, 899, 942, 991, 1479, 1512
312E L OEM  EGR00116
313F LGC  HDK00153, 244
314D LCR  SSZ00287
314E LCR  ZJT00177, 202, 389, 454, 507, 1078, 1122, 1201, 1347
315C L CFT00565

CJC04494
315D LC  JGS00139, 204, 273
316E L  DZW00237, 248, 440, 494, 553, 559, 761, 941, 982, 1100, 1123, 1659, 1987, 2018, 2036
318E L  WZS00296
416F 2  HWB00161
416F ST  KSF01844
420E  PHC00559
420E PL  DAN02003
420E ST  DJL00339, 1742, 3526
420F IT  JWJ00790, 1320
420F ST  SKR02108, 2722, 3287, 3328, 3503, 4103, 4248, 4485
430E DDT00509

EAT01380
430E IT  MXB00313, 484
914K  CD200290
924G DDA01073, 1325

RTA00701
924H  HXC01559, 2690
924K  PWR00385, 833, 1033, 1793, 1802, 1850, 2170, 2284, 2639, 3263, 3302, 3360, 3607, 3682, 3756, 3773, 3786, 3833, 4307-4308, 4363, 4424, 4466, 4491
926M  LTE03500
930H  DHC02282, 3020, 3643
930K  RHN00606, 991, 1238, 1242, 1544, 1655, 2228, 2455, 2464, 2650, 2680, 2786, 3026, 3205, 3259, 3277, 3327, 3496, 3508, 3582, 3898, 4038, 4300, 4323, 4327
938G II CRD01438, 2227

RTB02244
938K  SWL00945, 1412, 1476, 1843, 2040, 2461, 2754, 2778, 2821, 2988, 2991, 3080, 3224, 3533, 3737, 3772, 3966-3967, 3977, 4131, 4160, 4229
938M  J3R04231
D3G XL  CFC00173
D3K 2 LGP  KLL00164
D3K 2 XL  KFF00329
D3K XL  FFF00695
D4G XL  HYD01972
D4K 2 LGP  KRR00162, 510, 549
D4K 2 XL  KMM00387, 442, 506
D5K 2 LGP  KYY00393, 518, 699, 742, 792, 844, 946, 971, 1068, 1076, 1086, 1100, 1145, 1386, 1397, 1408, 1772, 1803
D5K 2 XL  KWW00322, 417, 445, 1065
D5K LGP  YYY00845, 857-858, 1627
D5K XL  WWW00942, 986, 1061, 1307
IT38G II  CSX00753
M313D  K3D00378, 519
M316D  D6W00939
M318D  W8P05219
M322D  D2W00263-00264, 380
TH350B  SLD01142
TL1055  TBM01623
TL1055C  KDE00997, 1679
TL1255C  DHW01378
TL642C  THG01235
TL943C  THH00264, 1398, 1441
*******Group  11*******
CT660 TEP00419, 425, 451, 706, 1021, 1224, 1407, 1453, 1513, 1545, 1581, 1657, 1664, 1738, 1795, 1878, 1896, 1904, 1943

TGD00121

TKL00288, 317

TRK00243, 724, 1337
CT680 L  TRX00136-00137
CT681 SG  TWJ00119

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5754275 PLE601 TR Network Manager Software
1 5754335 PLE601 CR Network Manager Software
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5754275 PLE601 TR Network Manager Software
1 5754335 PLE601 CR Network Manager Software
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5841107 PLE601 CR Network Manager Software
1 5865314 PLE601 TR Network Manager Software
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 8*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 9*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 10*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5841107 PLE601 CR Network Manager Software
1 5865314 PLE601 TR Network Manager Software
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 11*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Optional) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5865325 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure for the Affected Product.

In addition to the products called out in the Affected Product, an additional list of AVSpare product and non-AVSpare product are attached below.

Refer to Image 1 through Image 3 for a list of product that have a Product Link PL641 Cellular radio system installed. If a product in question is on the list, this program applies. Follow the Parts Needed, Service Claim Allowances, and Rework Procedure associated with Group 1.

Refer to Image 4 for a list of product that have a Product Link PL641 Cellular radio system installed. If a product in question is on the list, this program applies. Follow the Parts Needed, Service Claim Allowances, and Rework Procedure associated with Group 7.

Please file the warranty claim using 99Z00015 as the serial number. Ensure that the Machine Make, Machine Model, and Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected.
Image1
Image2
Image3
Image4

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 1
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure..

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 2
NNote: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 3
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 4
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 5
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 6
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 7
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 8
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 9
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 10
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 11
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Before going to the Customer Site:

1. Prior to any work on suspected assets visit, log into the Asset in the appropriate UI (VisionLink or My.cat.com) and verify that the RED ?Impacted by GPS rollover? banner or Popup is still present on this device. Machines WITH this notice in place Proceed to Step 2. Machines WITHOUT this notice have been remotely updated and do not need repair.

2. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.


Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab ?Sales Support?, click on the guide for config files named ?Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup?. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

3. Download the flash files to your PC for updating the PL641 radio:
.
Image1.1.1
 
At the machine:

4. Locate service connector and connect to asset using Cat Electronic Technician. Generate a pre-device swap Product Status Report (PSR).

5. If the device is a stand-alone PL641 (No PLE601 Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000).

6. Power down asset and switch master disconnect to ?OFF?. Refer to applicable safety instructions in REHS9111.

7. Locate the existing PL641 radio and perform the device swap using instructions found in REHS9111. Installation of the new PL641V2 Radio also requires the update of the Antenna. While performing the device swap it is also necessary to remove the old antenna and replace it with one of the 4G antennas referenced in the parts list above. Communication will fail if 4G antenna is not installed. The device only needs one antenna, even though both hard mount and adhesive mount options are provided. Select the version best suited to replace the existing antenna. Dispose of removed radios per local guidelines.

8. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

9. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat Electronic Technician.
Note: For PLE641 radio swap, it is not necessary to change/reset the Product ID or register the asset.

10. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

11. While connected via Cat ET generate a post-swap Product Status Report (PSR)
 
12. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

13. If a PLE601 network manager is present (Elite Installation) then update the network manager software as shown in Table 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See Image 1.3.1 below) and industry group for asset (Construction or Energy & Transportation).
.
Image1.3.1
 
14. Once the installation is completed, please send all required documents to your PL Technical Communicator and make sure the Radio MAC address is among that documentation.


Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSTALLING THE FORWARD VIEW CAMERA ON CERTAIN 950M, AND 980M WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PROPEL LEVER ON CERTAIN AP1055F, AP1000F, AP655F, AP600F, AP555F, AP500F, AP355F AND AP300F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BEARINGS ON THE DIFFERENTIAL BEVEL GEAR GROUP ON CERTAIN 966L, 966M, 966M XE, 972L, 972M, AND 972M XE MEDIUM WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE OIL COOLER MAY FAIL ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND REPLACING THE 8X-7948 AXLE SHAFT ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR ENABLING THE DESULFATION PROCEDURE ON CERTAIN CP44B AND CS44B VIBRATORY COMPACTORS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CAMSHAFT ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTONS ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN POWERTRAIN HOSES ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING STEERING COLUMN SYSTEM RELATED COMPONENTS ON CERTAIN M314F/M315F/M316F/M317F/M318F/M320F/322F WHEELED EXCAVATORS AND MH3022/MH3024/M322F MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE BRAKE OIL FILTER GROUP ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE 379-3544 CAB DOOR GROUP ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK NETWORK MANAGER ECM ON CERTAIN INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE BOLTED JOINT THAT CONNECTS THE 419-7054 FRAME ASSEMBLY TO THE 419-7143 FRAME ASSEMBLY ON CERTAIN PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE TORQUE CONVERTER YOKE MOUNTING ON CERTAIN 789D, 793D, AND 793F LARGE OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR ULTRASONIC INSPECTION AND REWORK OF THE 451-2853 BOOM AND BEARING ASSEMBLY ON CERTAIN MH3022 AND MH3024 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE BRAKE FILTER BOLTS ON CERTAIN 793F LARGE OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING BOLTS AND REWORKING FRONT FRAME SUPPORT STRUCTURE ON CERTAIN CB10, CB13, CB15, CB16, CB54B, CB64B, CB66B, AND CB68B ASPHALT COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE WATER FILTER ON CERTAIN CB7, CB8, CB10, CB44B, CB46B, CB54B, AND CW12 COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING CERTAIN MOTOR GRADERS TO MEET COMPLIANCE IN SELECT REGIONS OF EUROPE
PRODUCT IMPROVEMENT PROGRAM TO CONFIGURE THE MACHINE SPEED LIMIT SETTING PER ITALIAN MINISTRY OF TRANSPORT REQUIREMENTS ON CERTAIN 226D3, 232D3, 236D3, 242D3, 246D3, 262D3, AND 272D3 SKID STEER LOADERS EQUIPPED WITH ITALIAN ROADING ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE NEW BRAKE PUMP DISCHARGE TUBES AND SETTING THE TIMING ON THE BRAKE COOLING PUMP ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS