
18Dec2019 |
(Revised 08Apr2020) |
Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING OR INSTALLING PRODUCT LINK PL641 CELLULAR RADIOSYSTEMS ON CERTAIN AVSpare PRODUCTS AND NON-AVSpare PRODUCTS |
|
7606 7610 7620 | PS46534 |
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46534" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
NOTE: | This Revised Service Letter replaces the 18Dec2019 (Revised 05Mar2020) Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
30Jun2020 |
PROBLEM
PL641 will stop sending data after Nov 3rd, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
3516C | AL200111 |
G3306B | RJ200102 |
*******Group 2******* | |
3512B | 4AW00539, 660, 1374 |
3512C | LLA00842, 2370, 2496, 3515, 3546, 4463, 4777 |
3512E | SK500125 |
CG137-12 | FYR00142 |
G3406C | R7E00204 |
G3516B | JEF01579, 1670 N6E00501 |
G3606B | JFE00878 |
G3608B | XH700742, 775, 778, 784 |
*******Group 3******* | |
3412 | 81Z24671 |
C15 | X4R00584 X5M00332 |
C27 | T4Z00248 |
C7 | JTF08261 |
C9 | P7Z00159 |
C9.3 | CS900787 |
PMC27 | N1B00193 |
*******Group 4******* | |
C13 | KWJ01896 |
C15 | LDN01001 |
C18 | WRH07964 |
C27 | TWM01648, 2770 |
C7 | JTF23247 |
C9 | JLW00750 |
*******Group 5******* | |
C8.7 | CS700269 |
*******Group 6******* | |
120H | CAF00730 |
12H | AMZ00605 CBK01649 |
135H | CBC00261 |
140G | 72V08225 |
140H | 2ZK05503 |
140M | B9D00207 |
14H | ASE00316 |
160H | 9EJ01150 |
225D | 2SJ00598 |
320C | PAB00980 PAC01118 |
320C L | EAG00289 |
320D 2 | RDZ10291 |
320E L | TNJ00301 WBK00233, 281, 405, 494, 616, 683, 752, 915, 1097, 1253, 1256, 1290, 1730, 2152, 2676, 3133, 3434 |
320E LRR | TFX00954, 1506, 1542, 1594 |
320F L | YBM00180, 244, 310, 339, 10135, 10329, 10561 |
322C L | BKJ00428 |
323F L | XCF00972, 1009, 1016, 1032, 1036, 1061, 1077, 1086, 1098, 1152, 1234, 1259, 1428, 1474, 10059, 10086, 10151, 10251, 10368, 10453, 10485 YEJ00408, 419, 453, 493, 512, 541, 601, 10127 |
324E L | PNW00495, 537, 583, 817, 1468 |
325 | 8NK00797 |
325B | 2JR02471 |
325D L | A3R00300 PAL00278 |
325F | XAA00194, 286, 300, 334, 10447 |
326F L | WGL00756, 818, 825, 862, 977, 10169, 10311 |
329E L | PLW00258, 607, 649, 893, 1021 ZCD00400 |
330C | CAP00752 |
330F L | MBX00170, 248, 304, 332, 10239, 10310, 10419, 10427, 10457, 20074, 20218-20219, 20262, 20267-20269, 20275, 20279 |
336E L | BZY01702, 1722 FJH00164, 1068, 1521, 1528 |
336F L | KCS00130 RKB02138, 10267, 10324, 10447, 20173, 20175, 20740, 20931 SSN00217, 246, 296, 316, 322, 330, 389-390, 419, 425, 10098 TZA20229 |
345B II MH | APB00270 |
345D L | EEH00236 |
349F L | BZ210050, 10098, 10269 HPD00246, 10255, 20352 |
561D | 54X00736, 780 |
563C | W6300215 |
572G | 8PC00447, 449 |
583K | 78V00720, 971, 1049, 1135 |
583T | CMX00183 |
594H | 96V00524, 554 |
613C | 92X00564, 1880 |
613C II | 8LJ01210, 1414, 2842, 3358 |
623E | 6CB00785 |
623G | CES00464 |
631E | 1NB00606-00607 |
637E | 1JB00636 |
651B | 67K00898, 1023 |
657E | 91Z00422 |
725 | B1L00371, 415 |
740 | B1P01880, 6182 |
769C | 01X04734 |
773D | 7CS00081 7ER00217, 384 |
773E | BDA00473, 515 |
773F | EED01233 |
775D | 6KR00283 8AS00326, 328, 573 |
775E | BEC00258, 336, 347, 352, 532-533, 734, 835 |
775F | DLS00516 |
775G | MJS00628 |
777B | 4YC01103 |
777G | RDR00109 |
816F | 5FN00326 |
824C | 85X00716 |
826C | 87X01428 |
834 | 92Z00629 |
836G | BRL00532 |
936F | 8AJ01308 |
950G | 3JW00438 |
950G II | AXX01332 |
950K | FER00192, 393, 843 R4A00253, 318, 324, 352, 1019, 1399, 2021, 2049, 2075, 2128, 2168, 2186, 2487, 2577, 2673 |
953C | 2ZN02745 |
953K | LJT00219 |
963 | 21Z03523, 4006 |
963K | LBL00214 |
966K | TFS00192, 333, 475, 479, 514, 724-725, 1101, 1164 |
970F | 7SK01110 |
972K | Z4W00626, 646, 666 |
980F | 8JN75003 |
980G II | AWH01464 |
980H | JMS03152 |
980K | W7K00561, 577, 758, 800, 1443, 1482, 1563, 1570, 1642, 1912, 2027, 2170, 2223, 2299 |
982M | K1Y01803 |
988F | 2ZR01288 |
988H | BXY00329, 1086, 5291 |
988K XE | E8X00358 |
990H | BWX00429 |
990K | K9X00134 |
992G | AZX00625 |
992K | 88000415 |
AP-800D | A5P00199 |
AP1000F | AC400117, 143, 213, 215 |
AP1055F | TJ500144, 186, 230, 250, 404, 519, 807 |
AP255E | D8A00343 |
CB-334EII | C3A00222 |
CB-434D | CNH01097 |
CB10 | NPP00109, 117 P8P00113, 168 |
CB13 | PWP00102 |
CB22B | 2B200107 |
CB24 XT | 24000728, 1638, 1836, 2051, 2791 |
CB24B | 2X400358-00359, 457, 464, 549, 595, 1009 42000245, 321, 366, 376, 399, 555 |
CB34B | XB400106, 281, 361 |
CB34B XW | 42500108, 127 |
CB36B | M3600106 |
CB44B | JXL00123, 161 NSL00124, 168, 174 |
CB54 | JLM00601, 799 K3J00286 |
CB54B | LXD00251 |
CB64 | CB500249, 260 |
CB64B | C5600138, 276, 329, 371 |
CB66B | B6600186 |
CB7 | EL500169 |
CC34B | 32400104 |
CCS7 | 4B200104 |
CD54B | GRT00106 |
CP-323C | EAS00222 |
CP-433E | ASN00736 |
CP44 | MPC00254 |
CP44B | 4P400166 |
CP56 | C5P00732, 734 |
CP56B | LHC00211 P5600359, 389 |
CS-563C | 4KN00062 |
CS-563D | 2RZ00240 |
CS34 | 51400165, 317 |
CS44B | CS300485 |
CS54B | CS500138, 240, 281 L4H00118, 235, 270 |
CS56 | C5S00545 |
CS56B | L8H00146, 380, 443, 532, 794, 798, 857, 912 S5600422, 475, 491, 668, 704 |
CW16 | TL500135, 186, 205, 232, 240-241, 243, 246, 265 |
CW34 | AL300255, 257 |
D25C | 9YC00734 |
D400D | 8TF00850 |
D5N XL | AGG02325 |
D6D | 04X06827 |
D6K 2 LGP | EL700113, 179 JTR00267, 285, 336-337, 368, 470, 476, 483, 511, 712 |
D6K 2 XL | DFR00214, 284, 412 |
D6K XL | FBH02117, 2392 |
D6N LGP | ALY01540 DJY01456 MG500261, 375, 429, 585, 608, 663, 685, 1142 |
D6N XL | GB600239, 243, 250 NJN00103, 131 PER00225 |
D6R II XL | AAX00956 |
D6T LGP | HTZ00654 ZJB01511 |
D6T LGP PAT | RAD00927 |
D6T XL | KMR00217, 623 |
D6T XL PAT | WES00277, 383 |
D6T XW | SLJ01081 TMY00376 |
D6T XW PAT | WRN00557 |
D7E | MDB00118 |
D8N | 5TJ02098 9TC06504 |
D8R II | 6YZ01519 |
D8T | FMC00792-00793, 1145, 1170, 1172, 1187, 1214, 1271, 1285, 1293, 1356-1357, 1381, 1440, 1476, 1518, 1520, 1534, 1540, 1572 |
D9N | 6XJ00740 |
IT62G | AKP00384 |
PL83 | CB200185, 189, 196, 223, 236 |
PL87 | TEC00217, 253, 271 ZAC00122, 135 |
*******Group 7******* | |
120M | B9C01003 B9W00131 |
120M 2 | M9C00265, 293, 296, 322, 366, 477, 480, 541, 545-546 M9H00254 R9W00129, 191 |
12H | AMZ00507, 940, 1353 |
12M | B9F00264 |
12M 2 | F9B00142 F9M00201, 348, 385, 405 R9S00109, 288, 335, 345, 350 |
12M 3 | N9B00392, 488 N9F00132, 206, 226, 241, 593 N9P00123, 138, 141-142, 148, 154-155, 159, 162 |
140H | APM00884, 3067 CCA00454, 557, 1013, 3724 |
140M | B9D00651 B9M01033 |
140M 2 | M9D01259, 1339, 1345, 1474, 1697, 1702, 1789 M9J00646 R9M00264, 442, 509, 550 |
140M 3 | N9D00147, 399 N9G00114 N9J00172, 353-354, 401 N9M00200 |
143H | APN00742 |
14M | B9J00132, 1244 |
14M 3 | N9S00107 |
160H | 9EJ00713 |
160M 3 | N9K00109 |
163H | 5AK00078 |
16M | B9H00154 |
320C | PAB01419, 2090, 6782, 7086 |
320D L | SPN00694 |
320D LRR | XCK00200 |
320E L | REE00323, 365 TNJ00197, 277, 333 WBK00231, 298, 347, 383, 490, 543, 678, 825, 909, 1040, 1052, 1187, 1273, 1291, 1352, 1501, 1504, 1595, 1679, 1756, 2038, 2099, 2106, 2618, 2620, 2677, 2722, 2730, 2779, 3045, 3050, 3223, 3299, 3405, 3422 |
320E LRR | TFX00205, 213, 235, 272, 292, 374, 569, 629, 908 |
320E OEM | EGX00189 |
321D LCR | MPG00528, 630-631, 798, 827, 844, 853, 873, 905, 921, 969, 997, 1002, 1009, 1021, 1066 |
322C L | BKJ00695 |
324D L | JJG00300 |
324D LN | LAB00280 |
324E L | PNW00387, 419, 423, 466, 539, 597, 732, 736, 903, 1028, 1113, 1115, 1189 |
325C | BFE01999 |
328D | GTN00211 |
328D LCR | RMX00325, 347, 416, 795, 806, 822, 926, 963, 969, 1001 |
329D L | WLT00381, 498 |
329E L | PLW00414, 456, 525, 531, 657, 795, 900, 912, 954, 1072, 1124, 1196, 1219, 1635, 1665 ZCD00252, 401 |
330C L | DKY01416, 3617, 4430 |
330D L | B6H00602 HAS00269 MWP01624, 2851, 3103 |
335F | KNE00223 |
336E L | BZY01656, 1839, 1860, 1935, 2010, 2014, 2019, 2443 FJH00162, 193, 216, 218, 233, 286, 291, 923, 927, 1274, 1363, 1469, 1562, 1609, 1723 JRJ00202, 237, 475 YEP00472 |
336F L | RKB00272 |
345B II LC-FIX | AGS00517, 1503 |
345C | PJW01113, 1359 |
345D L | EEH00929 |
349E L | TFG00583 |
349F L | HPD10100 |
374D L | PAP00168 |
385B | ANS00273 |
385C L | EDA00235, 385 |
385C L MH | WAW00220 |
525C | 52501502 |
561N | CPH00138 |
572R II | DSC00525 |
583T | CMX00240 |
587T | FAT00575-00576 |
621G | CEN00359 DBB00333 |
623G | CES00508 |
627G | CEX00402, 563 DBD00540, 750-751 |
631E | 1AB01296 |
637E | 1FB00793 |
637G | CEH00249 |
651B | 67K00770, 970 |
651E | 89Z00109, 251 |
657E | 90Z75011 |
725 | AFX01149 B1L02806, 2941, 3125, 3149 |
725C | TFB00149, 155 |
730 | B1M03595, 3864, 4126 |
730C | TFF00379, 408, 415, 417, 445, 482, 511, 586, 611 |
735 | AWR00338, 765 B1N00607, 1172 |
735B | T4P00398 |
740 | AXM00894, 1882 B1P06037, 6050 |
740B | T4R00305, 434, 472, 493, 498, 633, 773, 871, 910, 944, 1064, 1082, 1099, 1112, 1426, 1439, 1570, 1672, 1695, 1702, 1829, 1842, 1850, 1863, 2024, 2220, 2367, 2389, 2417, 2454, 2611, 2710, 2755, 2826, 2849, 2974, 2984 |
740B EJ | T4S00360 |
740EJ | B1R00254 |
745 | 3T600386 |
745C | TFK00191, 1069 |
769C | 01X02406, 4762, 5398 |
771D | 6JR00168 BCA00479 |
772 | RLB00896 |
773B | 63W02151, 4657 |
773D | 7ER00497 |
773E | BDA00944 |
773G | JWS00318 |
775D | 8AS00559 |
775E | BEC00485, 540, 551 |
775F | DLS00290, 435 |
777C | 4XJ00188 |
777D | 3PR00170, 300, 789 AGC00220, 224, 1149, 1577, 1581, 1598, 1878, 2267 |
777F | JRP00563 |
777G | RDR00240 |
785B | 6HK00801 |
793C | ATY00966 |
793F | D3T00143 |
824C | 85X01118 |
825K | 23305011 |
826H | AWF00281, 464 |
826K | 23206286 |
834 | 92Z00181 |
836 | 7FR75006 |
836G | BRL00353, 356, 452, 485 |
836H | BXD00416, 456, 655, 658, 1007 |
836K | TWZ00519 |
950G II | AXX00848, 1445 BAA00348, 397 |
950H | K5K00215, 500, 1273, 1752, 3252 |
950K | R4A01508 |
950M | EMB00255, 1256, 2300, 2351, 2498, 2663, 4094 |
953C | BBX00767, 1267, 2143, 2416 |
953D | LBP01544, 1548, 1588, 1660 |
962M | EJB00501, 508, 518, 926 |
963D | LCS02141, 2212, 2230 |
963K | LBL00103, 144 |
966F II | 1SL02497 |
966G | 3SW01358 |
966G II | AXJ01763 |
966H | A6D00626 |
966M | EJA01629 KJP00573, 1683, 1693, 2416 |
972H | A7D00436, 517 |
972M | A8P00202, 680, 921, 1013 |
973K | MKL00302 |
980G | 2KR03688, 4709 |
980G II | AWH00910, 1377 |
980H | JMS00485, 496, 618, 1775, 5309 |
980K | W7K02410 |
980M | KRS00355, 1134, 2477 |
982M | K1Y01039 |
988F | 2ZR01050 |
988G | BNH00334, 1105-1106, 1266 |
988H | BXY00331, 2021, 2302, 75005 |
AP-1055D | FAC00381 |
AP1000E | T1F00216, 249 |
AP1000F | AC400145 |
AP1055E | TJF00333 |
AP1055F | TJ500313 |
AP600F | AP600125 |
AP655F | MH600165 |
CB54 | JLM00332, 424 K3J00279 |
CP-563E | CNT00673 |
CP56B | LHC00543 |
CS-563E | ASA01600 |
CS44 | M4C00620 |
CS54 | C5R00605 |
CS54B | L4H00143 |
CS56 | C5S00167, 1253, 1651 |
CS56B | L8H00951, 1202 |
CS64B | C6400140 |
CS74 | C8S00110 |
D10N | 2YD00586 |
D10R | 3KR00549, 75029 AKT00514 |
D10T | RJG01339 |
D5H LGP | 1DD05524 |
D5M XL | 6GN02477 |
D5N XL | AGG01517 |
D6H | 3ZF01417 |
D6K 2 LGP | EL700370 JTR00205-00206 |
D6K 2 LPG | RST00237, 312, 366, 398, 463, 539, 556, 608, 746, 813, 900, 906, 1203 |
D6K 2 XL | DFR00486 MGM00301 WMR00279, 352, 385 |
D6K LGP | DHA02324, 2341 |
D6K XL | FBH00798, 1410, 2399 |
D6M LGP | 4JN01431 |
D6N LGP | ALY02305, 2819, 3249 DJY00316, 576 MG501494 PBA00217, 332, 683, 875, 932, 991, 1152, 1188, 1225, 1553, 1586, 1915 SGG00430, 486 |
D6N XL | LJR00646 NJN00168 PER00261, 340, 352, 421, 606, 661, 690, 693, 700 |
D6R II LGP | ADE00968, 1090, 1151 |
D6R II XL | AAX01245 |
D6R II XW | AEP00515, 552 |
D6R III LGP | WRG00213 |
D6T LGP | JML00337, 440, 458 KJL00384, 856 ZJB00335, 427, 1086, 1178, 1180, 1190, 1258, 1409, 1596 |
D6T LGP PAT | KSB01171, 1211, 1246, 1860, 1878 |
D6T LGP VPAT | MH700355, 546, 663 |
D6T P LGP | WCG00538 |
D6T XL | GMK00538, 668, 673, 773, 1105, 1433 LAY00634 NDY00202, 282, 339, 408, 432 TSM00152 |
D6T XL PAT | DTD01117, 1209 |
D6T XW | SKL00604 SLJ00167 |
D6T XW PAT | RCW01198, 1351, 1433, 1490, 1537 |
D6T XW VPAT | JNM00386, 486 |
D7E | TAN01328, 1362 |
D7E LGP | TJA00494, 1185, 1189 |
D7R | 2EN01218 |
D7R II | AEC00925, 1552 |
D8R II | 6YZ02025 |
D8T | FCT01070, 1108, 1114, 1127, 1209, 1232, 1299, 1325, 1357, 1366, 1500 J8B00781 KPZ00376, 1077, 1146, 2648, 2804, 3105, 75008 MLN00711, 1502, 1515, 1811, 1836, 1952, 1954 |
D9L | 14Y03761 |
D9N | 1JD77547 |
D9R | 7TL00466, 1176, 1392 ABK00944, 1075 |
D9T | RJS01218 |
M318D MH | D9X00330 |
M322D MH | D3X00178 |
M325D L MH | KGG00309 |
PM-200 | P1M00175 |
PM-201 | PNM00285 |
*******Group 8******* | |
C2.2 | GBE02002 |
C4.4 | D4B02401 D4D01982-01983, 2615, 2665, 2670 GLE01093, 1276 XRA00137 |
C6.6 | MRW00267 N6D02375 |
C7.1 | 77001028 MRP00126, 258 |
*******Group 9******* | |
226 | 5FZ08751 |
226B | MJH13380 |
226B 3 | MWD01761, 2062, 5348, 5746, 5914, 6012, 6021, 6130, 6296, 6353, 6385, 6389, 6587, 6604, 6681, 6759, 6880, 6896, 6936, 7010, 7178, 7197, 7234, 7332, 7433-7434, 7583, 7600, 7604, 7783, 7862 |
226D | HRD00163, 314, 395, 406, 422, 426, 558, 590, 673, 702, 737, 778, 809, 911, 946-947, 971, 1013, 1056, 1130, 1165, 1330, 2029 |
232D | DPR00273, 313, 370, 392, 519, 646, 734, 745, 1082 |
236B | HEN07226, 8314 |
236B 3 | A9H01957, 2787, 3111, 3552, 3719, 3907, 4064 |
236D | BGZ00255, 337, 347, 508, 543, 561, 618, 652, 691, 868, 921, 925, 949, 955, 1014, 1062, 1066, 1095, 1264, 1300, 1313, 1550, 1578, 1660, 1757, 1887, 1996, 2083, 2102, 2199, 2270, 2274, 2290, 2373, 2453, 2637, 2639, 2776, 2783, 2791, 2869, 2882, 3072, 3747, 3788, 3980 |
239D | BL900235, 349, 474, 576, 648, 675, 679, 807, 840, 956, 978, 1007, 1011, 1023, 1032, 1091-1092 |
242B | BXM03337 |
242B 3 | SRS01862, 2700, 2905 |
242D | DZT00432-00433, 492, 570, 635, 704, 719, 733, 776, 907, 1005, 1108, 1175, 1256, 1267, 1311, 1333, 1398, 1410, 1444, 1452, 1552, 1567, 1631, 1751, 1764, 1794, 1960, 1991, 2074, 2099, 2249, 2314, 2455, 2588, 2678, 2684, 2723, 2778, 2780, 3046, 3114, 3767 |
246C | JAY05931, 6159, 6183, 6725, 7203, 7956, 8855, 9049 |
246D | BYF00260, 269, 315, 514, 549, 887, 893, 959, 983, 1153, 1192, 1212-1213, 1274, 1280, 1286, 1315, 1318, 1473, 1540, 1585, 2167, 2323, 2499, 2531, 2541, 2583, 2880, 2920, 3082, 3288 |
247B 3 | TSL00494, 661, 681, 1030, 1467, 1492, 1815, 1983, 2122, 2262, 2306, 2720, 2732, 2743, 2899 |
248 | 6LZ01332 |
249D | GWR00339, 358, 423, 491, 498, 566, 570, 611, 631, 671, 681, 690, 735, 749, 839, 846, 892, 941, 1039, 1093, 1151, 1155 |
252B 3 | TNK00830, 2262, 2358 |
256C | DWS01738 |
257B 3 | B7H00694, 1909, 1984, 1999, 2038, 2057 |
257D | EZW00281, 296, 340, 381, 401, 412, 437, 459, 535, 619, 640, 715, 741, 778, 800, 876, 944, 959, 1000, 1008, 1011, 1014, 1019, 1041, 1165, 1171, 1376, 1481, 1553, 1570, 1581, 1586, 1617, 1633, 1706, 1745, 1747, 1768, 1784, 1786, 1794 |
259B 3 | YYZ00842, 1112, 1328, 1811, 2422, 3629, 4318, 4322, 4621, 5123 |
259D | FTL00289, 299, 348, 385, 631, 708, 710, 779, 849, 862, 878, 1006, 1044, 1046, 1058, 1074, 1123, 1147, 1272, 1308, 1357, 1369, 1575, 1592, 1602, 1609, 1676, 1732, 1749, 2006, 2178, 2181, 2270, 2273, 2312, 2333, 2533, 2536, 2583, 2726, 2806, 2888, 2939, 3191-3193, 3196, 3203, 3363, 3423, 3428-3429, 3464, 3524, 3656, 3662, 3702, 3729-3730, 3747-3748, 3829, 3866, 4060, 4107, 4116-4118, 4122, 4163-4164, 4303, 4359, 4394, 4449, 4454, 5055, 5077, 5151, 5179, 5291, 5678, 5812, 5870, 5887, 5895-5896, 5901, 5926, 5928, 5939, 5961-5962, 5975, 6155, 6165, 6172, 6175, 6352, 6495, 6531, 6640, 6708, 6744, 6766, 6785, 6802, 6823, 6828, 6845, 6851-6852, 6869, 6940-6941, 6978, 6987, 7024, 7065, 7107, 7156, 7184, 7230, 7232, 7238, 7242, 7257, 7261, 7274, 7311, 7409, 7445, 7499, 7511, 7576, 7650, 7671, 7673, 7677, 7689, 7764, 7767, 7811, 7816, 7891, 7985, 8071, 8084, 8240, 8273, 8283, 8322, 8352, 8360, 8403, 8460, 8561, 8578, 8617, 8664, 8714, 8737, 8870, 8880, 8903, 8918, 8945, 8947, 9070, 9098, 9114, 9117, 9153, 9185, 9274, 9393, 9399, 9787, 10505, 10916, 12350, 12491, 12848, 13105, 13162, 14864 |
262 | CED01002 |
262C | MST04069, 4712, 5140 |
262C 2 | TMW00725, 732, 1092, 1412, 1420, 1714, 1827 |
262D | DTB00300, 380, 384, 414, 598, 849, 852, 891, 1071, 1129, 1225, 1528, 1550, 1697, 1806, 1832, 1961, 2015, 2231, 2413, 2606, 2709, 2775, 2778, 2843, 2857, 2889, 2933, 2951, 3024, 3144, 3172, 3345, 3361, 3446, 3560, 3688, 3879, 3918, 4029, 4082, 4147, 4215, 4262, 4303, 4591, 4596, 4602, 4626, 4684, 4865, 4922, 5028, 5184, 5207, 5220, 5316, 5331, 5334, 5380, 5491, 5500, 5516, 5529, 5627, 5727, 5838, 5897-5898, 5919, 6039, 6280, 7041, 7072, 7301, 7316, 7434, 7890 |
272C | RED02311, 2540, 2654 |
272D | B5W00541, 565, 596, 612, 688, 720, 788, 994, 998, 1012, 1063, 1075, 1172, 1204 GSL00363, 377 |
272D 2 | BL200232, 254, 317, 356, 393, 457, 463, 476, 589, 757 |
272D 2 XHP | MD200131, 297, 356, 625 |
272D XHP | ETL00248, 272, 401, 475, 490, 508, 523, 563, 569, 578 SHY00315, 384 |
277 | CNC01609 |
277C | JWF00370 |
277C 2 | MET00411, 426 |
277D | FMT00318, 347-348, 391, 398, 468, 501, 519, 534-535, 593, 760, 840 |
279C | MBT00378, 440, 1827, 2585, 3089, 3138, 3195, 3214 |
279C 2 | KWB00465, 627, 649, 681, 829, 1187, 1403, 1503 |
279D | GTL00241-00242, 245, 370, 413, 762, 827, 843, 849, 881, 910, 990, 1002, 1015, 1140, 1159, 1278, 1408, 1440, 1449, 1499, 1550, 1659, 1696, 1781, 1980, 2003, 2009, 2026, 2034, 2095, 2098, 2108, 2121-2122, 2409, 2576, 2654, 2757, 2802, 2804, 2811, 2928, 2985, 3108, 3112, 3127, 3167, 3347, 3375, 3381, 3437, 3494, 3535, 4411, 4462, 4494, 4956 |
287C | MAS01307, 2009, 2245 |
287C 2 | SSB00226 |
287D | HMT00278, 317, 394, 432-433, 541, 575, 577, 587, 589, 610, 785-786, 788 |
289C | JMP01357, 2501, 2741, 2777 |
289C 2 | RTD00170, 267, 287, 867, 877, 1527, 1544, 1620, 1824 |
289D | TAW00404, 522, 555, 558, 620, 739, 789, 830, 901, 925, 1106, 1169, 1449, 1463, 1506, 1656, 1678, 1774, 1855, 1913, 1922, 1962, 1969, 2017, 2042, 2080, 2142, 2173, 2257, 2333, 2443, 2483, 2495, 2577, 2594, 2611, 2625, 2638, 2664, 2670, 2679, 2686-2687, 2703, 2786, 2794-2795, 2833, 2871, 2947, 3003, 3052, 3408, 3522, 3529, 3752, 3902, 3954, 3987, 4020, 4109, 4134, 4297, 4320, 4345, 4419, 4424, 4445, 4513, 4526, 4607-4608, 4626, 4661, 4666, 4728, 4764, 4783, 4811, 4822, 4923, 4934, 4936, 4982, 4997, 5007, 5044, 5053, 5138, 5238, 5246, 5266, 5282, 5286, 5292, 5367, 5381, 5403, 5664, 6448, 8584 |
297D 2 XHP | HP200256 |
297D XHP | HP700221, 223, 234 |
299C | JSP00306, 1171, 2076, 2314 |
299D | GTC00429, 468, 688, 892-893, 932, 943, 982, 1024, 1028, 1040, 1052, 1081, 1196, 1262, 1632, 1868, 1873, 1877-1878, 2037, 2100, 2140, 2142, 2323 HCL00541, 564, 802 |
299D 2 | FD200386, 399, 449, 507, 537, 743, 769, 806, 838, 856, 967, 975, 999, 1022, 1137, 1198, 1200, 1224, 1321, 1337, 1382, 1650, 2131, 2246 |
299D 2 XHP | DX200352, 549, 608, 648, 656, 679, 742, 868, 908, 1038, 1064, 1075, 1102, 1121, 1164, 1177, 1370, 1378, 1388, 1394, 1740, 1786, 2309 DX900145 |
299D XHP | JST00352, 400, 454, 563, 573, 597, 616, 633, 640, 696, 779, 930, 1073, 1077, 1161, 1248, 1261, 1272, 1291 NLC00245, 457, 498, 541 |
301.4C | LJ300195, 229, 277, 308 LJK00415 |
301.7D CR | LJ800284, 317, 373, 789 |
302.7D | LJ700182, 271, 406, 891 |
303 | DMA01020 |
303.5D CR | RHP00169, 1518 |
303.5E 2 | JWY00378, 402, 474, 616, 647, 652, 776, 1055, 1389, 2158, 2247, 2957 |
303.5E 2 CR | BG800571, 663, 692, 698, 802, 819 |
303.5E CR | RKY00969, 986, 1150, 1537, 1599, 2238, 2606, 3066, 3165, 3308, 3558, 3566, 3572, 3898, 4222, 4458 |
303E CR | HHM00280, 411, 446, 474, 1251-1252, 1260 |
304C CR | FPK06504 |
304D CR | TYK00984 |
304E 2 | ME400441, 511, 680, 830, 854, 951, 1074, 1133, 1773, 2036, 2505, 3310 |
304E 2 CR | CJ200507, 548 |
304E CR | TTN00644, 883, 919, 1089, 1124, 1237, 1241, 1350, 1410, 1601, 1727, 1817, 1845, 2000, 2054, 2114, 2142, 2293, 2297, 2302, 2321, 2378, 2448, 2659, 2769 |
305.5D | FLZ00461, 1243 |
305.5E 2 | CR500292, 302, 318, 501, 602, 669-670, 703, 840, 929, 931, 954, 1308, 1337, 1344, 1710, 1815, 3501, 3531, 3718 |
305.5E 2CR | EJX00245, 300, 783, 1200, 1217 |
305.5E CR | FKY00733, 1233, 1707, 1942, 1964, 1991, 2060, 2313 |
305C CR | HWJ04490 |
305D | XER01296, 1325, 1536, 1714, 1766, 1780, 1822 |
305E 2 | H5M00232, 720, 798, 1062, 1315, 1453, 1463, 1505, 1878, 1882, 1905, 1940, 2005, 2185, 2654, 2699, 3058, 3438, 3587, 3895, 4355, 4947, 5142, 5426 |
305E 2 CR | DJX00594, 736, 823, 834, 1282 |
305E CR | XFA00292, 783, 1877, 2178, 2344, 2406, 2492, 2533, 2562, 2572, 2667, 2699, 2787, 3053, 3059, 3339, 3373, 3425, 3577, 3870, 4025, 4104, 4195, 4219 |
307E 2 | KC900118 |
308D CR | FYC01892, 1921, 2332-2333 GBT00296 |
308E 2CR | FJX00369, 879, 1068, 1152, 1272, 1290, 1300, 1576, 1882, 2743, 2783, 2997, 3206, 3220, 4075, 4165, 4179, 4744, 4781, 4792, 4863, 4906, 5062, 5076, 5434, 5624, 5686, 5809, 5864, 5870, 5917, 6023, 6162, 6265, 6396, 6958, 7314, 9684 TMX00373, 449, 724, 774, 781, 931, 946, 1178, 1189 |
308E CR | GBJ00303, 1240, 1638 |
311FL | KCW00182, 407, 430 |
312C L | CBA02235, 2344 |
312E L | MJD01224 |
313F L | DJE00112, 148, 163, 10003, 10147, 10223 |
313F LGC | HDK00165, 309, 361, 10179, 10212 |
314E LCR | ZJT00120, 537, 923, 1557, 1693, 1707, 1732, 1735 |
315C L | CJC05498 |
315FL | TDY00108, 10108, 11142 |
316E L | DZW00146, 281, 542, 676, 818, 869, 1071, 1463, 1660, 2303, 2363, 2367, 2374 |
316F L | YDL00205, 249, 10235, 20146 |
318F L | FFT00198 |
415F 2 | HWA00195, 250, 280, 293, 328, 396, 416, 458, 544, 650 PF400189, 208, 404, 420, 485, 616 |
416B | 8SG09309 8ZK08973 |
416D | BFP13599, 14111 |
416F 2 | HWB00208, 244, 250, 253, 467, 504, 541, 629, 686, 781, 830, 836, 866, 879, 910, 920, 933, 1025, 1048, 1159, 1164, 1261, 1508 |
416F ST | KSF00172, 333, 455, 726, 942, 1003, 1051, 1059, 1185, 1331, 1491, 1498, 1535, 1587, 1774, 1808, 1810, 1813-1814, 1942, 1950, 2066 |
420D | FDP19999 |
420D IT | BLN06176, 8361 |
420E | PHC00462 PRA01232 |
420E ST | DJL01608, 1743, 2376, 2612 |
420F 2 | HWC00407, 555, 599, 893, 926, 932, 935, 942, 959, 1030, 1067, 1125, 1174, 1249, 1255, 1270, 1391, 1393, 1429, 1432, 1460, 1481, 1516, 1542, 1549, 1570, 1575, 1598, 1702, 1747, 1906, 1990, 2002, 2275, 2412, 2595, 2886, 2957, 3151, 3200, 3379 |
420F 2 IT | HWD00153, 235, 428, 689, 787, 846, 954, 1074, 1103, 1125, 1154, 1158, 1221, 1224, 1246, 1269, 1330, 1470, 1594, 1918, 1962, 2372, 2377, 2435, 2616, 3803 |
420F IT | JWJ00277, 1020, 1387, 1920, 1947, 2415, 2899 |
420F ST | SKR00636, 739, 763, 893, 918, 1064, 1081, 1600, 1820, 2151, 2263, 2389, 2501, 2603, 2843, 3110, 3652, 3731, 3820, 3931, 4006, 4547, 4875, 4960, 5025, 5190, 5264, 5285, 5324 |
426C | 6XN00669, 1026 |
428F 2 | LYG01500 |
430E IT | MXB00296 |
430F 2 | HWE00259, 382, 454, 474-475, 494 |
430F 2 IT | HWG00305, 333, 338, 344, 372, 378, 414 |
430F IT | RGS00182, 298, 403, 462, 666 |
430F ST | RDF00197, 509, 595, 620 |
436C | 8TN01304, 1310 |
450E | EBL00419 |
450F | HJR00191, 371 |
903C | MW400181, 564-565, 571, 655, 670 |
903C 2 | MW800156 |
906H | SDH01164 |
906H 2 | JRF01543, 2478, 3007, 3202 |
906M | H6600228, 338, 427, 800, 816, 943, 1061, 1342 |
907H 2 | JRS01141, 1145, 1180 |
907M | H7700394, 396, 767-768 |
908H 2 | JRD01082, 1287, 1530 |
908M | H8800151, 294, 509, 543, 580, 645, 711, 749, 812, 1163, 1183, 1228, 2020, 2448 |
910K | AY400436, 949, 1549, 1669, 1926 |
914K | CD200579, 626, 829, 879, 971, 1102 |
914M (T4F HRC) | H2400547 |
924G | DDA01353 |
924K | PWR02297, 2383, 2387, 4072 |
926M | LTE00153, 378, 398, 506, 673, 974, 1057, 2030, 2088, 2123, 2140, 2220-2221, 2316, 2346, 2358, 2378, 2452, 2457, 2569, 2594, 2607, 2626, 2631, 2872, 3649, 4330 |
930 | 41K01534 |
930H | DHC03494 |
930K | RHN00475, 714, 1568, 1803, 2615, 3181, 3560, 3781 |
930M | KTG00628, 699, 772, 821, 918, 983, 1007, 1021-1022, 1059, 1647-1648, 1680, 1699, 1710, 1737, 1761, 1810, 1868, 1911, 2017, 2065, 2136, 2172, 2321, 3189, 3373 |
938G | 4YS01522, 2688 6WS03789 |
938G II | CRD02745 |
938K | SWL00169, 566, 2097, 2210, 3171, 3546 |
938M | J3R00514, 1094, 1773-1774, 1843, 2033, 2073, 2230, 2339-2340, 2364, 2554, 2586, 2592, 2656, 3727, 3786, 4517, 5675 |
D3C III | 7XL00518 |
D3G LGP | BYR00436 |
D3G XL | CFC00588 JMH01280 |
D3K 2 LGP | KL200316, 323, 344, 368, 430, 2204, 2219, 2329, 2353, 2363, 2622 KLL00302, 516 |
D3K 2 XL | KF200113, 222, 2149, 2253, 2286, 2315 KFF00131, 328, 411, 417, 428, 509 |
D3K LGP | LLL00944 |
D4G LGP | FDC00499 |
D4K 2 LGP | KR200274, 310, 2158, 2170, 2189, 2220, 2229, 2257 KRR00217, 539, 648 |
D4K 2 XL | KM200214, 247, 265, 267, 280, 305, 2139, 2178, 2222, 2284 KMM00248, 322, 381-382, 403 |
D4K LGP | RRR00289, 403 |
D4K XL | MMM00209 |
D5C III | 6ZL01083 |
D5G LGP | RKG01224, 2634 |
D5K 2 LGP | KY200227, 285, 300, 368, 551, 572, 639, 668, 758, 760, 762, 772-773, 777, 785, 857, 925, 2168, 2206, 2325, 2357, 2374, 2382, 2413, 2466, 2537, 2584, 2667, 2685, 2733, 2936, 3018, 3077, 3151 KYY01002, 1009, 1065, 1823 |
D5K 2 XL | KW200203, 376, 429, 481, 579, 627, 633, 648, 2324, 2348, 2427, 2430, 2442, 2503-2504, 2520, 2556, 2574, 2614 KWW00563, 1256, 1288 |
D5K LGP | YYY00978 |
D5K XL | WWW01675 |
IT14G | ERP00478 KZN01137 |
IT18B | 4ZD01252 |
M315D | K5E00145 |
M316D | P6K00403 |
M316F | F6N00286 |
M318D | D8W00445, 1190 |
M322D | D2W00335 |
M322F | F2Z00213 |
TH103 | 3PN01352 |
TH255 | TBS00328, 685 |
TH255C | JK200242, 763, 819, 889 |
TH406C | GAT00360 |
TH407 | TBY01779 |
TH407C | MLH00590, 982, 1018, 1216 |
TH514 | TBW00443 |
TH514C | MWC00226, 430-431, 580 |
TH514D | MWG00158 |
TL1055 | TBM00854, 1036, 1607 |
TL1055C | KDE00372, 415, 424, 600, 690, 790, 872, 1167, 1431, 1516, 1639 |
TL1055D | ML500388, 489, 491, 635, 706, 768, 773, 874 |
TL1255 | TBN00755 |
TL1255C | DHW00340, 437, 661, 801, 1149, 1292, 1446, 1529 |
TL1255D HRC | ML700321, 556, 569, 694, 807 |
TL642 | TBK00399, 1040, 1273, 1399, 1480 |
TL642C | THG00235, 445, 467, 618, 640, 701, 738, 750, 920, 1134, 1472, 1550 |
TL642D | ML800387 |
TL943 | TBL00157, 1622, 1908 |
TL943C | THH00296, 521, 745, 863, 1053, 1079, 1085, 1241, 1279, 1313, 1336, 1363, 1613, 1760 |
TL943D | MLJ00272, 299 |
*******Group 10******* | |
246C | JAY06827, 6831, 7384, 9120 |
262D | DTB00669 |
279C 2 | KWB01395 |
279D | GTL02575 |
299D | GTC02087 |
303.5E CR | RKY00460 |
305.5E 2 | CR500787 |
305E CR | XFA01954 |
308D CR | FYC01518 |
308E 2CR | FJX03167 |
311D LRR | PNJ00321 |
312D LC | JBC00425 XGK00380 |
312E L | MJD00224, 792, 857, 899, 942, 991, 1479, 1512 |
312E L OEM | EGR00116 |
313F LGC | HDK00153, 244 |
314D LCR | SSZ00287 |
314E LCR | ZJT00177, 202, 389, 454, 507, 1078, 1122, 1201, 1347 |
315C L | CFT00565 CJC04494 |
315D LC | JGS00139, 204, 273 |
316E L | DZW00237, 248, 440, 494, 553, 559, 761, 941, 982, 1100, 1123, 1659, 1987, 2018, 2036 |
318E L | WZS00296 |
416F 2 | HWB00161 |
416F ST | KSF01844 |
420E | PHC00559 |
420E PL | DAN02003 |
420E ST | DJL00339, 1742, 3526 |
420F IT | JWJ00790, 1320 |
420F ST | SKR02108, 2722, 3287, 3328, 3503, 4103, 4248, 4485 |
430E | DDT00509 EAT01380 |
430E IT | MXB00313, 484 |
914K | CD200290 |
924G | DDA01073, 1325 RTA00701 |
924H | HXC01559, 2690 |
924K | PWR00385, 833, 1033, 1793, 1802, 1850, 2170, 2284, 2639, 3263, 3302, 3360, 3607, 3682, 3756, 3773, 3786, 3833, 4307-4308, 4363, 4424, 4466, 4491 |
926M | LTE03500 |
930H | DHC02282, 3020, 3643 |
930K | RHN00606, 991, 1238, 1242, 1544, 1655, 2228, 2455, 2464, 2650, 2680, 2786, 3026, 3205, 3259, 3277, 3327, 3496, 3508, 3582, 3898, 4038, 4300, 4323, 4327 |
938G II | CRD01438, 2227 RTB02244 |
938K | SWL00945, 1412, 1476, 1843, 2040, 2461, 2754, 2778, 2821, 2988, 2991, 3080, 3224, 3533, 3737, 3772, 3966-3967, 3977, 4131, 4160, 4229 |
938M | J3R04231 |
D3G XL | CFC00173 |
D3K 2 LGP | KLL00164 |
D3K 2 XL | KFF00329 |
D3K XL | FFF00695 |
D4G XL | HYD01972 |
D4K 2 LGP | KRR00162, 510, 549 |
D4K 2 XL | KMM00387, 442, 506 |
D5K 2 LGP | KYY00393, 518, 699, 742, 792, 844, 946, 971, 1068, 1076, 1086, 1100, 1145, 1386, 1397, 1408, 1772, 1803 |
D5K 2 XL | KWW00322, 417, 445, 1065 |
D5K LGP | YYY00845, 857-858, 1627 |
D5K XL | WWW00942, 986, 1061, 1307 |
IT38G II | CSX00753 |
M313D | K3D00378, 519 |
M316D | D6W00939 |
M318D | W8P05219 |
M322D | D2W00263-00264, 380 |
TH350B | SLD01142 |
TL1055 | TBM01623 |
TL1055C | KDE00997, 1679 |
TL1255C | DHW01378 |
TL642C | THG01235 |
TL943C | THH00264, 1398, 1441 |
*******Group 11******* | |
CT660 | TEP00419, 425, 451, 706, 1021, 1224, 1407, 1453, 1513, 1545, 1581, 1657, 1664, 1738, 1795, 1878, 1896, 1904, 1943 TGD00121 TKL00288, 317 TRK00243, 724, 1337 |
CT680 L | TRX00136-00137 |
CT681 SG | TWJ00119 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5754275 | PLE601 TR Network Manager Software |
1 | 5754335 | PLE601 CR Network Manager Software |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 4******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5754275 | PLE601 TR Network Manager Software |
1 | 5754335 | PLE601 CR Network Manager Software |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 5******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 6******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 7******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5841107 | PLE601 CR Network Manager Software |
1 | 5865314 | PLE601 TR Network Manager Software |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 8******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 9******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 10******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5841107 | PLE601 CR Network Manager Software |
1 | 5865314 | PLE601 TR Network Manager Software |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 11******* | ||
1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
1 | 5586550 | Hard Mount Antenna (Optional) (4G) |
1 | 5586551 | Adhesive Mount Antenna (4G) |
1 | 5865325 | PL641v2 Cellular Radio software (4G) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the attached Rework Procedure for the Affected Product. In addition to the products called out in the Affected Product, an additional list of AVSpare product and non-AVSpare product are attached below. Refer to Image 1 through Image 3 for a list of product that have a Product Link PL641 Cellular radio system installed. If a product in question is on the list, this program applies. Follow the Parts Needed, Service Claim Allowances, and Rework Procedure associated with Group 1. Refer to Image 4 for a list of product that have a Product Link PL641 Cellular radio system installed. If a product in question is on the list, this program applies. Follow the Parts Needed, Service Claim Allowances, and Rework Procedure associated with Group 7. Please file the warranty claim using 99Z00015 as the serial number. Ensure that the Machine Make, Machine Model, and Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected. |
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Image1 |
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Image2 |
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Image3 |
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Image4 |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 1 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure.. |
*******Group 2******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 2 | ||||||
NNote: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 3******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 3 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 4******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 4 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 5******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 5 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 6******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 6 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 7******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 7 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 8******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 8 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 9******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 9 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 10******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 10 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
*******Group 11******* | ||||||
0-720 mo |
NOTE: This is a 1.3-hour job for Group 11 | ||||||
Note: An additional 0.2 hours is allowed if needed to update the Network Manager firmware as per Rework Procedure. |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |

Before going to the Customer Site: 1. Prior to any work on suspected assets visit, log into the Asset in the appropriate UI (VisionLink or My.cat.com) and verify that the RED ?Impacted by GPS rollover? banner or Popup is still present on this device. Machines WITH this notice in place Proceed to Step 2. Machines WITHOUT this notice have been remotely updated and do not need repair. 2. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process. Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop. Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab ?Sales Support?, click on the guide for config files named ?Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup?. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation. 3. Download the flash files to your PC for updating the PL641 radio: . |
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Image1.1.1 |
At the machine: 4. Locate service connector and connect to asset using Cat Electronic Technician. Generate a pre-device swap Product Status Report (PSR). 5. If the device is a stand-alone PL641 (No PLE601 Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). 6. Power down asset and switch master disconnect to ?OFF?. Refer to applicable safety instructions in REHS9111. 7. Locate the existing PL641 radio and perform the device swap using instructions found in REHS9111. Installation of the new PL641V2 Radio also requires the update of the Antenna. While performing the device swap it is also necessary to remove the old antenna and replace it with one of the 4G antennas referenced in the parts list above. Communication will fail if 4G antenna is not installed. The device only needs one antenna, even though both hard mount and adhesive mount options are provided. Select the version best suited to replace the existing antenna. Dispose of removed radios per local guidelines. 8. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1. 9. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat Electronic Technician. Note: For PLE641 radio swap, it is not necessary to change/reset the Product ID or register the asset. 10. Using Cat ET, ensure Service Meter Hours (SMH) are correct. 11. While connected via Cat ET generate a post-swap Product Status Report (PSR) |
12. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset. Note: Refer to UENR5824 to troubleshoot any connection issues. 13. If a PLE601 network manager is present (Elite Installation) then update the network manager software as shown in Table 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See Image 1.3.1 below) and industry group for asset (Construction or Energy & Transportation). . |
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Image1.3.1 |
14. Once the installation is completed, please send all required documents to your PL Technical Communicator and make sure the Radio MAC address is among that documentation. Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809. For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2. Americas: 1-309-636-8500 EAME/APD: 65 6828 7080 Australia: 61 738 038 160 India: 44 3340 3660 |