PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS [UEBE0157]
ELECTRICAL AND STARTING SYSTEM
GENERATOR GP
UEBE0157-00

04Sep2020


U-535
A-442
D-508
O-499

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS

4450
PS46844
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46844" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Sep2022

PROBLEM

The existing generator can fail at certain ambient conditions on certain AP-255E Asphalt Pavers. If the existing generator fails it can cause the machine to stop. It will not be possible to pave without the heat working.

AFFECTED PRODUCT

Model Identification Number
AP255E  D8A00221, 362-550

PARTS NEEDED

Qty

Part Number Description
1 5C7261 NUT-HEX
4 5P1076 WASHER-HARD
1 7H3937 LOCKWASHER
6 7X2548 BOLT-HEX HEAD
2 8F7242 WASHER
1 8T0389 LOCKNUT
3 8T4136 BOLT-HEX HEAD
4 8T4192 BOLT-HEX HEAD
1 8T4200 BOLT-HEX HEAD
2 8T5005 BOLT-HEX HEAD
2 8T6868 BOLT-HEX HEAD
5 1630388 SHIM
4 1630389 SHIM
1 1984777 WASHER-HARD
2 1984778 WASHER-HARD
1 2284798 FILM-GROUND
1 3445675 NUT-HEX
2 3722814 WASHER
2 3914790 WIRE AS
1 4246098 FILM-ISO ELECTRU
1 4246102 FILM-DANGER-ANSI
1 5793548 PLATE
1 5793549 PLATE AS
1 5852984 PLATE AS
1 5872686 GENERATOR GP-POW
1 5872785 HARNESS AS
1 5879689 ADAPTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Service Magazine M0115179 and Special Instruction M0115181 to replace the generator and related parts.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1500 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
1501-3000 hrs,
25-36 mo 
60.0%
0.0%
0.0%
0.0%
30.0%
100.0%
 NOTE: This is a 6.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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