PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS [UEBE0157]

ELECTRICAL AND STARTING SYSTEM

GENERATOR GP

PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS

UEBE0157-00

Show/hide table

04Sep2020

U-535

A-442

D-508

O-499

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR ON CERTAIN AP-255E ASPHALT PAVERS
4450		PS46844

Show/hide table

NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46844" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

Show/hide table

TERMINATION DATE

30Sep2022

PROBLEM

Show/hide table

The existing generator can fail at certain ambient conditions on certain AP-255E Asphalt Pavers. If the existing generator fails it can cause the machine to stop. It will not be possible to pave without the heat working.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
AP255E	D8A00221, 362-550

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	5C7261	NUT-HEX
4	5P1076	WASHER-HARD
1	7H3937	LOCKWASHER
6	7X2548	BOLT-HEX HEAD
2	8F7242	WASHER
1	8T0389	LOCKNUT
3	8T4136	BOLT-HEX HEAD
4	8T4192	BOLT-HEX HEAD
1	8T4200	BOLT-HEX HEAD
2	8T5005	BOLT-HEX HEAD
2	8T6868	BOLT-HEX HEAD
5	1630388	SHIM
4	1630389	SHIM
1	1984777	WASHER-HARD
2	1984778	WASHER-HARD
1	2284798	FILM-GROUND
1	3445675	NUT-HEX
2	3722814	WASHER
2	3914790	WIRE AS
1	4246098	FILM-ISO ELECTRU
1	4246102	FILM-DANGER-ANSI
1	5793548	PLATE
1	5793549	PLATE AS
1	5852984	PLATE AS
1	5872686	GENERATOR GP-POW
1	5872785	HARNESS AS
1	5879689	ADAPTER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to Service Magazine M0115179 and Special Instruction M0115181 to replace the generator and related parts.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
1501-3000 hrs, 25-36 mo	60.0%	0.0%	0.0%	0.0%	30.0%	100.0%