PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS [UEBE0187]
SERVICE EQUIPMENT AND SUPPLIES
KIT-REBUILD
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
UEBE0187-00

18May2020


U-319
A-265
D-301
O-295

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS

1408
PI33176
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI33176" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33176" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

30Nov2020 31May2021

PROBLEM

The performance of the propel system on certain PM620, PM622, PM820, PM822, and PM825 Cold Planers has been improved for certain conditions while descending steep grades. The propel system pressure sensors need to be relocated to the propel pump and the transmission software needs to be updated.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
PM6 8RF00100-00105, 108-109, 111-113, 115-117, 120, 122-127

FG400100-00114, 116-117

LB800102-00105

TPH00101-00107

XS600100
PM620 HRC  JB900100-00150, 152-155, 157-216
PM620 LRC  LH900100-00217, 219-234
PM622 HRC  JFC00100-00181, 183-212
PM622 LRC  JCF00100-00111
PM8 3C600101-00103

EE200100-00102, 104-105
PM820 HN800100-00101

TLZ00100-00104
PM822 HRC  SL800100-00123, 125-128, 130-147
PM825  ESE00100-00103, 105, 107-112
*******Group  2*******
PM620 HRC  JB900151, 156
PM622 HRC  JFC00182
PM822 HRC  SL800124, 129
PM825  ESE00104, 106

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
10 3J1907 SEAL-O-RING-STOR
28 7K1181 STRAP-CABLE
2 0857356 ADAPTER-ELBOW
2 2006345 MOUNT-SWIVEL
4 2042281 STRAP-CABLE
2 2147568 SEAL-O-RING-STOR
2 2743781 SEAL-CAP
2 3491178 SENSOR GP-PRESS
1 5850362 HARNESS AS
1 5850363 HARNESS AS
1 5982772 SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
4 3J1907 SEAL-O-RING-STOR
2 6V0852 CAP-DUST
2 7K1181 STRAP-CABLE
2 0857356 ADAPTER-ELBOW
2 1873547 ADAPTER-STR
2 2147568 SEAL-O-RING-STOR
2 2743781 SEAL-CAP
1 5982772 SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Group 1 Only:
REWORK HYDRAULIC PRESSURE MONITORING SYSTEM

Rework the hydraulic pressure monitoring system per Special Instruction M0115605: "Procedure to Install Updated Propel Pump Wiring Harness and Pressure Sensors on Certain Cold Planers."

Group 2 Only:
These group of machines were previously reworked with the new harnesses, pressure sensors relocation and earlier revision of the software. Not all of the parts listed in the special instruction are required. The original pressure sensors should still be in place. They may be removed from the front left and rear left propel motors and their respective ports plugged. The new location for the diagnostic pressure tap need to be added to right front and right rear motors. Use the plugs removed from the right side motors pressure ports to plug the ports on the left side motors from which the pressure sensors have been removed.

Remove left and right front track motor access covers.
Remove left and right rear track motor access covers.
Refer to Steps 22 "Rework right side front and rear track motors" and 23 "Rework left side front and rear track motors" in Special Instruction M0115605: "Procedure to Install Updated Propel Pump Wiring Harness and Pressure Sensors On Certain Cold Planers" for guidance on how to perform the rework.
Reinstall left and right rear track motor access covers.
Reinstall left and right front track motor access covers.

Group 1 and 2:
UPDATE TRANSMISSION SOFTWARE

Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates.

Flash the 598-2772 Transmission Software into the Transmission ECM using Cat ET.

Perform the "Propel Pump Pressure Override- Calibrate" procedure, refer to testing and adjust media number: UENR6292-04 (or later).

Perform the "Propel Current-Calibrate" procedure, refer to testing and adjust media number: UENR6292-04 (or later).

Note: After the calibration procedures have been successfully performed, turn the key switch and main disconnect switch to OFF and then back ON, wait for the system to boots up, if "Drive Circuit #1 Forward Pressure Sensor - Calibration Required" or "Drive Circuit #2 Forward Pressure Sensor - Calibration Required" or both show up proceed to repeat "Propel Pump Pressure Override- Calibrate" procedure.


Note: In order to complete the machine configuration changes, Cat ET 2019C or later is needed.

See release notes for a list of improvements and issue resolutions included in each software update.

OWNER NOTIFIAVSION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 3.5-hour job for Group 1

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.5-hour job for Group 2


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFIAVSION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING THE PROPEL SYSTEM ON CERTAIN PM620, PM622, PM820, PM822 AND PM825 COLD PLANERS

MODELS INVOLVED - CERTAIN PM620, PM622, PM820, PM822, and PM825 Cold Planers

Dear Cat Product Owner:


The performance of the propel system has been improved for certain conditions while descending steep grades. The propel system pressure sensors need to be relocated to the propel pump and the transmission software needs to be updated. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 18May2020 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 18May2020 Service Letter

Information System:

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PRODUCT SUPPORT PROGRAM FOR REPLACING A CRACKED STEERING WHEEL ON CERTAIN MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING TANDEM CHAINS ON CERTAIN 14 AND 14M 3 MOTOR GRADERS
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PRODUCT SUPPORT PROGRAM FOR REPLACING THE COMPRESSOR INTER-STAGE AIR ELBOWS ON CERTAIN 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH HIGH ALTITUDE ENGINE ARRANGEMENT
PRODUCT SUPPORT PROGRAM FOR CHANGING THE AFTERTREATMENT INDUCMENT CONFIGURATION SETTING ON CERTAIN 793F OFF-HIGHWAY TRUCKS
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