PRODUCT SUPPORT PROGRAM FOR REWORKING THE 4E6979 PILOT MANIFOLD ON CERTIAN R2900, R2900G, AND R3000H LOAD HAUL DUMP MACHINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 4E6979 PILOT MANIFOLD ON CERTIAN R2900, R2900G, AND R3000H LOAD HAUL DUMP MACHINES [UEBE0190]

HYDRAULIC SYSTEM

LINES GP-PILOT

PRODUCT SUPPORT PROGRAM FOR REWORKING THE 4E6979 PILOT MANIFOLD ON CERTIAN R2900, R2900G, AND R3000H LOAD HAUL DUMP MACHINES

UEBE0190-00

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09Mar2020

U-135

A-105

D-127

O-121

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REWORKING THE 4E6979 PILOT MANIFOLD ON CERTIAN R2900, R2900G, AND R3000H LOAD HAUL DUMP MACHINES
5057 5264 5051		PS54287

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NOTE:	AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54287" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Mar2022

PROBLEM

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Oil may leak from the pilot manifold group on certain R2900, R2900G, and R3000H Load Haul Dump machines. The leak is due to a missing machining process of the port, for the O-Ring in the 4E6979 Manifold.

AFFECTED PRODUCT

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Model	Identification Number
R2900	ZLK00125, 127-137, 139
R2900G	JLK00245, 547, 700-1267, 75001-75007, 76001-76014, 76016, 77001-77022, 78009-78010, 78012, 78706-78711, 91256-91259 NLK00001, 125-269, 282-283, 50001-50002
R3000H	RCM00101-00148, 75001 RCY00125-00141

PARTS NEEDED

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Qty	Part Number	Description
1	4E6979	MANIFOLD (If Required)
1	4J0522	SEAL-O-RING
1	7M8485	SEAL-O-RING-STOR
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Mag M0115529 for Reworking the manifold or replace with new part.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%