| 14Jan2020 |
| (Revised 26May2020) |
R087
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 463-5286 OR 541-7771 ENGINE HARNESS ON CERTAIN 797F OFF-HIGHWAY TRUCKS |
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| 1408 | PS91056 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS91056" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
| NOTE: | This Revised Service Letter replaces the 14Jan2020 Service Letter. Changes have been made to the Title, Problem, Affected Product, Parts Needed, and Action Required. |
TERMINATION DATE |
| 31Jan2022 |
PROBLEM
| The existing 463-5286 or 541-7771 Engine Harness may fail on certain 797F Off-Highway Trucks. If the existing 463-5286 or 541-7771 Engine Harness fails it may cause electrical faults and shut down the engine. |
AFFECTED PRODUCT
| Model | Identification Number |
| 797F | LAJ00195-00196, 229, 231-232, 237-246, 286, 288, 290, 299, 353, 355, 357, 359, 361, 363-364, 366, 376-377, 379, 386, 388, 392, 395, 398, 422, 424, 432, 434, 439-440, 478-482, 484, 537, 539, 544-553, 566-568, 572, 585-595, 597-609, 613-617, 620, 622-633, 637-638, 640-641, 649-653, 657-658, 660-661 |
PARTS NEEDED
Qty |
Part Number | Description |
| 3 | 5P7468 | CLIP-HALF SLOT |
| 3 | 5P7469 | CLIP-HALF TANG |
| 2 | 5P8112 | GROMMET |
| 3 | 5P8444 | GROMMET |
| 10 | 7K1181 | STRAP-CABLE |
| 4 | 8T0269 | BOLT-SOCKET HEAD |
| 5 | 8T7087 | GROMMET |
| 4 | 9V5382 | GROMMET |
| 1 | 1607689 | PLUG AS-CONN |
| 4 | 2042281 | STRAP-CABLE |
| 2 | 3710658 | SLEEVE |
| 2 | 3710659 | SLEEVE |
| 1 | 4635269 | SUPPORT AS |
| 1 | 4635286 | HARNESS AS (Engine without 3rd oil level sensor) |
| 1 | 5417771 | HARNESS AS (Engine with 3rd oil level sensor) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| Replace the engine harness every engine mid life. Refer to the Service Manual if/as necessary. Part numbers 160-7689 (1), 463-5269 (1) and 8T-0269 (4) to be replaced if required. Use harness 463-5286 (without 3rd oil level sensor) or 541-7771 (with 3rd oil level sensor) based upon the engine hardware setting. |
SERVICE CLAIM ALLOWANCES
0-20 mo |
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| NOTE: This is a 6.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |