PRODUCT SUPPORT PROGRAM FOR REPAIRING THE TRANSMISSION OUTPUT TRANSFER GEAR GROUP ON CERTAIN 982M WHEEL LOADERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPAIRING THE TRANSMISSION OUTPUT TRANSFER GEAR GROUP ON CERTAIN 982M WHEEL LOADERS [UEBE0269]
POWER TRAIN
GEAR GP
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE TRANSMISSION OUTPUT TRANSFER GEAR GROUP ON CERTAIN 982M WHEEL LOADERS
UEBE0269-01

12Feb2020
(Revised 08Apr2020)


U-65
A-50
D-61
O-60

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPAIRING THE TRANSMISSION OUTPUT TRANSFER GEAR GROUP ON CERTAIN 982M WHEEL LOADERS

3159 3075 3139
PS54265
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54265" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 12Feb2020 Service Letter. Changes have been made to the Affected Product and Parts Needed.


TERMINATION DATE

29Feb2024

PROBLEM

The existing idler gear bearing in the output transfer gear group may fail on certain 982M Wheel Loaders. If the idler gear bearing fails, it may result in oil system contamination and loss of drive. The 419-8131 Output Transfer Case has been redesigned to accommodate a new bearing design. The tapered roller bearings on the idler gear have been replaced with a new taper roller bearing. The new design will provide longer service life for the parts.

AFFECTED PRODUCT

Model Identification Number
982M F9A00150-00152, 201-226, 228-283, 401-418

K1Y00220-00660, 1001-1071, 1501-1815

LRS00201, 10111-10183, 20201-20240

MK610111-10388, 20101-20151

WMD00280-00309, 501-505, 507, 509-544

XDL00280-00360, 510-673

PARTS NEEDED

Qty

Part Number Description
1 1B3867 BEARING-BALL
3 1P3958 BEARING-NEEDLE
2 1P7834 BEARING-CUP
2 1P7835 BEARING-CONE
1 1P9261 RING-SEAL
1 1S6515 RING-SEAL
1 1T0577 BEARING-SLEEVE
2 1T0655 BEARING-THRUST
2 1T0686 RACE-BRG THRUST
1 1T0762 RACE-THRUST
2 1T1078 BEARING-THRUST
1 2D5658 BEARING-BALL
1 2D8363 SEAL-O-RING
2 2D9457 BEARING-CONE
1 2H2665 SEAL-O-RING
1 2H6489 RACE-BRG OUTER
1 2H6490 BEARING-ROLLER
2 2K4472 SEAL-O-RING
1 2S1362 RING-SEAL
1 3F5792 SEAL-O RING
1 3P0655 SEAL-O-RING
1 3P2792 SEAL-RING
5 3P2793 SEAL-RING
5 3P2794 SEAL-RING
2 3P3321 SEAL-RING METAL
2 4F2041 BEARING-CUP
1 4F4097 SEAL-O RING
1 5F0149 SEAL-O-RING
1 5F3092 SEAL-O-RING
1 5J1086 SEAL-O RING
8 5M2054 BEARING-NEEDLE
1 5M2057 SEAL-O-RING
3 5M6126 BEARING-NEEDLE
1 5M6187 RING-METAL SEAL
6 5M7925 BEARING-NEEDLE
1 5P2587 SEAL-O-RING
1 5P7818 SEAL-O-RING
7 6D7889 SEAL-O-RING
1 6F0156 RING-METAL SEAL
2 6V0405 SEAL-BONDED
3 6Y3484 BEARING-SPL BALL
2 6Y5793 RING-SEAL
1 6Y6329 SHIM PACK
1 6Y8864 GASKET-SLINGER
12 7G0897 DISC-THRUST
2 7G8427 RING-SEAL
1 7L2181 SEAL-O RING
1 7S7018 RING-SEAL METAL
2 8E7366 GASKET
14 8E8304 DISC-THRUST
6 8E8316 DISC-THRUST
6 8L2777 SEAL-O-RING
2 8M4390 SEAL-O-RING
1 8M5661 SEAL-O-RING
1 8P4617 SEAL-RING METAL
1 8T3298 SEAL-RECTANGULAR
1 9F3788 RING-SEAL
1 9M1503 RING-SEAL
1 9S5279 BEARING-INNER
1 9X4609 SEAL- O RING
2 0336028 SEAL-O-RING
2 1067798 BEARING-BALL
2 1240503 BEARING-CONE
2 1240504 BEARING-CUP
2 1334292 SEAL-LIP TYPE
1 1334767 SEAL-O-RING
1 1666323 RACE-THRUST SPL
1 2343544 SEAL-O-RING
6 2443114 VALVE GP-MDL -C
6 2697852 SEAL-O-RING
1 2744254 RING-SEAL
1 3743508 GASKET
1 3908323 VALVE GP-MDL -C
7 3930721 GASKET
1 4218199 VALVE GP-SOL
2 4258742 GASKET
1 5501033 CAGE-BEARING
1 5713971 GEAR-TRANSFER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

To prevent future issues due to contamination, AVSpare recommends a thorough clean out of the powertrain system and installation of new bearings and seals in the transmission and torque converter.

Refer to UENR3097 and UENR3094, Disassembly and Assembly, 982M Wheel Loader Power Train, for instruction on how to remove, disassemble, assemble, install, and clean the power train.

Refer to M0113247, Special Instruction, "Transfer Case Assembly Bearing Bore Modification for Certain Wheel Loaders", to rework the existing 419-8131 Case Assembly. Assemble the reworked 419-8131 output transfer case using the new 124-0503 Cone, 124-0504 Cup, 571-3971 Gear, and the 550-1033 Cage.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-8000 hrs,
37-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 100.0-hour job
Note: $1,000 US Dollars is allowed for machining of the transfer case.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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PRODUCT SUPPORT PROGRAM FOR UPDATING THE CHASSIS ELECTRICAL COMPONENTS AND CONNECTORS ON CERTAIN 797F OFF-HIGHWAY TRUCKS
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