PRODUCT SUPPORT PROGRAM FOR INSTALLING A SECONDARY FUEL FILTER SUPPORT BRACKET ON CERTAIN 797F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING A SECONDARY FUEL FILTER SUPPORT BRACKET ON CERTAIN 797F OFF-HIGHWAY TRUCKS [UEBE0285]

FUEL SYSTEM

FILTER GP-FUEL

PRODUCT SUPPORT PROGRAM FOR INSTALLING A SECONDARY FUEL FILTER SUPPORT BRACKET ON CERTAIN 797F OFF-HIGHWAY TRUCKS

UEBE0285-00

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27Feb2020

R080

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR INSTALLING A SECONDARY FUEL FILTER SUPPORT BRACKET ON CERTAIN 797F OFF-HIGHWAY TRUCKS
1261 1262		PS91068

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS91068" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

28Feb2021

PROBLEM

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The existing 319-6980 Fuel Filter Support Bracket can come loose during operation on certain C175-20 Engines installed in 797F and 797F XQ Off-Highway Trucks. The 8T-0644 Bolts securing fuel filter base support to the engine can break causing the support to be supported by the fuel line.

AFFECTED PRODUCT

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Model	Identification Number
797F	LAJ00196, 246, 288, 290, 355, 357, 388, 398, 422, 432, 434, 481, 587, 591-592, 600, 603-606, 608, 613-617, 620, 623-628, 630-631, 633, 637-638, 640-641, 649, 652

PARTS NEEDED

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Qty	Part Number	Description
3	8T0441	BOLT-HEX HEAD
1	8T0722	BOLT-HEX HEAD
4	8T7934	WASHER-HARD
5	1061242	SPACER
5	3720687	BOLT-HEX HEAD
1	4688629	SUPPORT AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary and Service Magazine, M0064560.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-60000 hrs, 0-120 mo	100.0%	0.0%	0.0%	100.0%	0.0%	0.0%