PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED POWER TRAIN WIRING GROUP GUARDING ON CERTAIN 797F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED POWER TRAIN WIRING GROUP GUARDING ON CERTAIN 797F OFF-HIGHWAY TRUCKS [UEBE0295]

ELECTRICAL AND STARTING SYSTEM

WIRING GP

PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED POWER TRAIN WIRING GROUP GUARDING ON CERTAIN 797F OFF-HIGHWAY TRUCKS

UEBE0295-00

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26Feb2020

R080
R087

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED POWER TRAIN WIRING GROUP GUARDING ON CERTAIN 797F OFF-HIGHWAY TRUCKS
1408 7150 3282		PS91067

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS91067" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

28Feb2021

PROBLEM

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The existing differential speed sensor connector interface on the rear axle housing of certain 797F Off-Highway Trucks can be damaged from contact with rocks and debris. A new guarding system is available to improve the protection in this area.

AFFECTED PRODUCT

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Model	Identification Number
797F	LAJ00229, 232, 238-246, 286, 288, 290, 299, 353, 355, 357, 359, 361, 363-364, 366, 376-377, 379, 386, 388, 392, 395, 398, 422, 424, 432, 434, 439-440, 478-482, 484, 537, 539, 544-553, 566-568, 572, 585-595, 597-609, 613-617, 620

PARTS NEEDED

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Qty	Part Number	Description
1	5P6029	WIRE-LOCK
8	5P8245	WASHER-HARD
8	6V5684	BOLT-HEX HEAD
6	8T4121	WASHER-HARD
1	8T4136	BOLT-HEX HEAD
2	8T4195	BOLT-HEX HEAD
1	8T4196	BOLT-HEX HEAD
6	2042281	STRAP-CABLE
4	2048000	MOUNT-TIE WRAP
2	3445675	NUT-HEX
1	3521691	HARNESS AS.
1	4834287	PLATE
1	5192153	BRACKET AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual if/as necessary.

Install the parts listed following the installation procedure defined in Special Instruction M0076142.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-60000 hrs, 0-120 mo	100.0%	0.0%	0.0%	100.0%	0.0%	0.0%