PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS [UEBE0302]

POWER TRAIN

AXLE GP

PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS

UEBE0302-00

Show/hide table

26May2020

U-332

A-277

D-314

O-309

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS
3020 3282		PS46727

Show/hide table

NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46727" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

Show/hide table

TERMINATION DATE

31May2022

PROBLEM

Show/hide table

The existing bolt on the steering axle can loosen on certain MH3022, MH3024, and MH3026 Material Handlers. If the existing bolt loosens, it can come out of the axle.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
MH3022	FB300164-00166, 168-169, 172-174, 176-188, 190, 192-196, 199-205, 209, 211-212, 214, 217, 219-221, 223, 226-231, 233-243, 247-253, 257, 260, 263-264, 268-274, 276, 279-286, 288-289, 292-294, 297-299, 301, 304-305, 307, 309, 311, 316-319, 321, 323, 326, 329, 331-335, 338-340, 342-343, 346, 349-350, 354 FM200277-00286, 289-294, 296-297, 299-300, 302-309, 312, 314, 316, 318-327, 330-332, 334-337, 339-343, 345, 347, 351-359, 362-365, 367-373, 375, 379-380, 382, 385-386, 388-396, 398-401, 403-404, 407-410, 412-414, 416-424, 426-427, 429-437, 439-441, 443-449, 451, 453, 455, 457-459, 464-466, 468-470, 472-473, 476-477, 480-485, 489-491, 494-509, 513-514, 516, 518-519, 521, 523-529, 531-532, 534-535, 537-538
MH3024	FB500137-00187, 190-192, 194-206, 208-221, 223-233, 235-236 FB700288-00291, 293-302, 304-323, 325-349, 352-366, 369-378, 381-389, 391, 393, 395, 397-404, 406-419, 421-455, 457-487, 489-505, 507-525, 527-531, 533-549, 552-564, 566-591, 593-594, 596-597, 599-609, 611-612, 615-625, 627-630, 632, 635-667 FM400111-00113, 115-140, 142, 144-145, 148-157, 159-211
MH3026	FB900241-00470, 472-488, 741

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	8T4123	WASHER-HARD
1	8T5460	BOLT-HEX HEAD
1	0930086	SHIM (After Failure Only)
1	0930349	WASHER
1	1332424	SHIM (After Failure Only)
1	1394550	EXTENSION (After Failure Only)
1	2196186	PIN AS (After Failure Only)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-36 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

Show/hide table

NOTE: This is a 1.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Show/hide table

Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

1. Measure distance (X) between the flag of pin and the bushing. Refer to Image1.2.1.

Image1.2.1

2. If the 8T-5460 Bolt is still engaged, complete the steps below:

A. Press the pin fully into the joint, if needed.

B. Replace the existing 8T-5460 Bolt with a new 8T-5460 Bolt. Apply Loctite 243 to the bolt and tighten the bolt to a specified torque of 325 +/- 40 N.m (240 +/- 30 lb.ft).

3. If 8T-5460 Bolt is missing, and dimension 'X' is LESS THAN 40mm:

A. Press the pin fully into the joint, if needed.

B. Install new 8T-5460 Bolts. Apply Loctite 243 to the bolt and tighten the bolts to a specified torque of 325 +/- 40 N.m (240 +/- 30 lb.ft).

4. If the 8T-5460 Bolt is missing, and dimension 'X' is EQUAL TO or GREATER THAN 40mm:

A. Remove the axle. Refer to UENR6143, Disassembly and Assembly, "Axle ? Remove and Install ? Front Axle", for additional information.

B. Check the pin, frame bores, and axle for damage. The bores should have a diameter of 70.20 +/- 0.05mm.

C. If no damage is found, reinstall the axle. Refer to UENR6143, Disassembly and Assembly, "Axle ? Remove and Install ? Front Axle", for additional information. Use Loctite 243 on the bolt, and tighten the bolt to a specified torque of 325 +/- 40 N.m (240 +/- 30 lb.ft).

D. If damage is found on the frame or axle, please contact your Tech Communicator to submit a DSN ? Product Health service request (SR) through PSCRM with the workgroup / subsystem as base machine. Also, enter the CPI number #459458 in the CPI field and the Service letter media number in the description.