PRODUCT SUPPORT PROGRAM FOR REPLACING CONVEYOR CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING CONVEYOR CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS [UEBE0337]
OPERATOR STATION
CONSOLE GP
PRODUCT SUPPORT PROGRAM FOR REPLACING CONVEYOR CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
UEBE0337-00

18Feb2020


U-77
A-60
D-72
O-71

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING CONVEYOR CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS

7451 5258
PS54269
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54269" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

28Feb2022

PROBLEM

The existing conveyor control levers may fail on certain PM620, PM622, PM820, PM822, and PM825 Cold Planers. If the existing conveyor control levers fail the levers may stop functioning and generate intermittent or continuous fault codes. Fault codes may include 5136-12 or 5137-12.

AFFECTED PRODUCT

Model Identification Number
PM6 8RF00100-00102, 104-105, 108-109, 112, 116, 118-125

FG400100-00114

LB800100-00104

TPH00100-00104

XS600100
PM620 HRC  JB900100-00216
PM620 LRC  LH900100-00234
PM622 HRC  JFC00100-00212
PM622 LRC  JCF00100-00112
PM8 3C600100-00102

EE200100-00101, 103-104
PM820 HN800100

TLZ00100-00104
PM822 HRC  SL800100-00147
PM825  ESE00100-00112

PARTS NEEDED

Qty

Part Number Description
1 5850162 LEVER GP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace one lever per failure.

Refer to the Service Manual if/as necessary.

Replace the existing failed conveyor control lever with a 585-0162 Conveyor Control Lever.

The console cover will need to be removed in order to gain access the mounting bolts for the conveyor control lever.

After replacing the conveyor control lever test the operation of the lever for proper function.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2001-4000 hrs,
25-48 mo 
100.0%
50.0%
0.0%
0.0%
0.0%
50.0%
 NOTE: This is a 1.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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