PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS [UEBE0357]
AIR INLET AND EXHAUST SYSTEM
AFTERTREATMENT GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS
UEBE0357-02

05Jun2020
(Revised 19Nov2020)


U-373
A-316
D-359
O-354
TM-3
TA-1

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN AVSpare PRODUCTS

108J 108H
PS46758
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46758" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 05Jun2020 (Revised 24Jun2020) Service Letter. Changes have been made to the Affected Product, Parts Needed, Action Required, and Service Claim Allowances.


TERMINATION DATE

30Jun2022

PROBLEM

The existing DEF pump can fail on certain AVSpare Products equipped with a C9.3, C9.3B, C13, C15, or C18 Engine. If the existing DEF pump fails it can cause failure to prime fault codes and result in inducements possibly shutting down engine.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
140-13 N9400104-00364

N9500156-00364
16M 3  N9Y00237-00286
18M 3  N9A00232-00253
725  3T900111-00143, 159-168
725C 2  2T300454-01063
725C 2 OEM  TA790101-90104, 90106-90107
730  3T300122-01216
730 EJ  3T400131-00134
730C 2  2T400888-01187
730C 2 EJ  2T500150-00155
735  3T500145-00243
824K 23404014-04026

2T200101-00112
825K 23305025-05040

2T900101-00120
826K 23206332-06474

2T600101-00138
834K TW400101-00103

TWY00709-00717
836K T6X00101-00228

TWZ00655-00739
966M EJA01756-02277, 3101-3416

GMS00160-00243, 254-289, 291-336, 560-808

KJP02741-02978

LMM10288-10390, 20101-20200

MD700160-00196, 401-571
966M XE B8P00492-00501

DZL00260-00290, 501-741

FL200273-00547, 901-968, 1804, 1820

XCR00260-00262, 330-359, 362
972M A7800170-00252, 340-376, 378-467

A8P01694-01807

GGN10229-10281, 20101-20123

LSJ01746-02100, 2501-2815

WGN00170-00193, 401-518
972M XE AN300270-00275, 350-396

L9S00187-00447, 701-785

R1Z00270-00292, 501-712
988K T8E00108-00270

TWX01390-01864, 76001
988K XE  E8X00301-00463
D6 HNK00201, 301-406

RA900301-00313

RBP00301-00418

SA900301-00354, 356-364
D6 LGP AG900301-00320

GZ900201, 301-405

HR900301-00331, 333-432

KEW00201, 301-422

KMT00301-00399

KTW00201, 301-375

LF900302, 304-311

RDC00301-00716, 718-727
D6 XE D5M00301-00320

HZL00201, 301-329

TPL00301-00314

XEC00301-00302
D6 XE LGP B7200301-00340

ES900201, 301-332

HFE00301-00306

HLY00201, 301-341

HMH00201, 301-530, 532

LNC00201-00202, 301-370

LRG00201, 301-321

WGY00301-00307
D6T LGP HTZ00100-00103, 251-709

JML00437-00723

SGZ00263-00727
D6T LGP VPAT K1R00123-00320

MH700509-01074
D6T XL 2B300149-00342

NDY00332-00546
D6T XL VPAT 2D200109-00112

HYT00332-00449
D6T XW AK700106-00110

MB500276-00395
D6T XW VPAT 7C900111-00200

JNM00407-00599, 612-637
D7  HPM00101, 111-112
D7E  HKA00511-00574
D7E LGP  SSH00303-00530, 532
PL72  P7200134-00137, 400-440
PL83  CB200227-00268, 400-477
PL87  TEC00247-00286, 400-551
*******Group  2*******
C13 JR900535-00536, 538-546, 548-552, 555-561, 564-576, 579-580, 585-597, 601-624, 626-635, 645-650, 654-655, 658-662, 665-667, 670-722, 725-728, 741-751, 754-796, 800-803, 806-812, 816-834, 850-853, 858-863, 867-966, 969-980, 983-984, 988-1022, 1032-1052, 1056-1120, 1123-1147

N3F02652, 2745, 2747, 2809, 2821, 2848, 2901-2902, 2915-2917, 2989-2991, 2995-2996, 3000-3001, 3003, 3201-3203, 3249-3254, 3431-3434, 3437-3438
C15  N5F01297-01298, 1303, 1457-1458, 1475-1477, 1481-1487, 1531, 1539, 1620-1622, 1626-1627, 1676, 1698, 1717, 1720-1721, 1729, 1753-1754, 1796-1797, 1828-1829, 1875-1876
C18  N8F00991, 993, 1004, 1011-1014, 1016-1017, 1019, 1073-1074, 1191, 1251, 1320-1321
C9.3  CS902293-02294, 2302-2303, 2343-2344, 2347-2349
C9.3B  NGH00139, 505, 518, 619-621, 623, 625-627, 629-631, 633-634, 637-641, 648, 657-660, 664-668, 670-683, 687, 699-701, 707, 716-718, 741-743, 747-748, 756-757, 803, 811-814, 821-826, 845, 847-869, 874-880, 887-888, 936-941, 993, 1054, 1103-1104, 1109-1113, 1197-1198, 1311, 1313-1316, 1321-1323, 1416-1419, 1422-1424, 1426-1428, 1465-1466, 1558, 1600-1602, 1607, 1656, 1777-1778, 1782-1783
*******Group  3*******
C13 JR900537, 547, 553-554, 562-563, 598-600, 625, 636-644, 651-653, 656-657, 663-664, 668-669, 723-724, 729-740, 752-753, 797-799, 804-805, 813-815, 835-849, 854-857, 864-866, 967-968, 981-982, 985-987, 1023-1031, 1053-1055, 1121-1122, 1148-1164

N3F02644-02651, 2653-2744, 2746, 2748-2808, 2810-2820, 2822-2847, 2849-2900, 2903-2914, 2918-2988, 2992-2994, 2997-2999, 3002, 3004-3200, 3204-3248, 3255-3430, 3435-3436, 3439-3455, 3457-3481, 3483-3499, 3501-3502
C15  N5F01215-01296, 1299-1302, 1304-1456, 1459-1474, 1478-1480, 1488-1530, 1532-1538, 1540-1619, 1623-1625, 1628-1675, 1677-1697, 1699-1716, 1718-1719, 1722-1728, 1730-1752, 1755-1795, 1798-1827, 1830-1874, 1877-1970, 1972-1982
C18 N8F00897-00990, 992, 994-1003, 1005-1010, 1015, 1018, 1020-1072, 1075-1190, 1192-1250, 1252-1319, 1322-1395, 1397-1448, 1450

RT800102-00103

T3500123-00224, 226-229
C9  PJL00101
C9.3  CS901930-02292, 2295-2301, 2304-2342, 2345-2346, 2350-2952, 3636, 10939, 10948
C9.3B NGH00138, 140-141, 502-504, 506-513, 520, 525-527, 529-542, 544-546, 548-618, 622, 624, 628, 632, 635-636, 642-647, 649-656, 661-663, 669, 684-686, 688-698, 702-706, 708-715, 719-740, 744-746, 749-755, 758-797, 799-802, 804-810, 815-820, 827-844, 846, 870-873, 881-886, 889-935, 942-992, 994-1053, 1055-1102, 1105-1108, 1114-1196, 1199-1310, 1312, 1317-1320, 1324-1415, 1420-1421, 1425, 1429-1464, 1467-1557, 1559-1599, 1603-1606, 1608-1621, 1623-1655, 1657-1776, 1779-1781, 1784-1803, 1805-1822, 1824-1836, 1839-1842, 1844

TJJ00101-00130
XQ425  X8H00102-00295, 298-299, 302-307, 309-313, 316
XQ570  ME500104-00269
*******Group  4*******
735C  TFJ00334
740  3T800044-00359
740 EJ  3T700166-00197
745  3T600508-02516, 8898
980M KRS03034-03240

MK210258-10950, 20101-20300

WW300180-00191, 193, 195, 203, 205-321, 501-606, 608-625

XDJ00185-00457, 459-462, 464-489, 880-907, 909-910, 912, 914-1007, 1009-1011, 1013-1015, 1017-1025, 1027-1029, 1031, 1033-1062, 1064-1200
982M K1Y01742-01815

MK610117-10388, 20101-20151

WMD00280-00309, 501-505, 507, 509-535

XDL00281-00360, 510-666
986K  SWH00253-00378
D8T AW400322-01072

FMC01424-01955
R1700K  KT400131-00194, 196-200, 202-203
R2900  ZLK00127-00137, 139
*******Group  5*******
12M 3 N9B00599-01000

N9F00871-01344

N9P00261-00301

N9R00332-00377
140M 3 N9D00977-01714

N9G00271-00317

N9J00709-01376

N9M00546-00591
14M 3  N9S00267-00462
160M 3 N9E01000-01040

N9K01000-01129

N9L00172-00196

N9T00276-00386
336 DKS00176-00277, 280-339, 341-347, 349-365, 367-376, 378-379, 381-386, 388-458, 460, 462, 464-466, 468-1321, 1323-2481, 10001-10076

FEL00146

HDF00111-00151, 10001-10028

JHD00157-00508

WFF00131-00247, 10001-10143

YBN00143-00759, 10001-10528, 10530-10532
336 L OEM  JWG10101-10103
336 OEM  KZE00101-00126
336F NBL20001-20014

YFD20005-20030
336F L DSW20002-20010

KCS00434, 10001-10140, 20001-20257

LCL20001-20009

RKB20213-20521, 20523-20583, 20585-20588, 20590-20607, 20609-20823, 20825-21288, 21290-21407

SSN20077-20205

TJE20006-20031

TZA20046-20320
336F LN LJY20014-20100

WCF20001-20010
336F LNXE  YBH20003-20011
336F LXE DFY20014-20052

LTP20014-20060

PFL20003-20005
336F OEM  WGF10111-10118, 90200-90203
336F XE  NAJ20002-20018
336F XE OEM  KTM10101
340 GMJ00121-00124, 10001-10006

SZT00126-00132, 10001-10012

TMK00101-00105, 10001-10003

TYH00133-00166, 10001-10029

WDN00173-00183, 10001-10007
340 OEM  MKF00101
340F RBD20014-20068

SGH20002-20030

WBX20001-20022

XBD20001-20038
340F UHD  DWK00126-00145
349 LKG00143-00145, 147-175, 10001-10006

RYG00201-00205
349F  HLB20001-20023
349F L BZ220069-20345, 20347-20817, 20820-21061, 21064-21067

HPD20074-20217, 20219-20221, 20223-20237, 20239-20496, 20498-21170

KEA20005-20074

TEW20001-20009
349F LXE RAX20001-20006

SFG20001-20010
352 HDL00124

KZY00171

MGR00167-00168, 170-181, 10001-10005

REK00123
352F RBF20001-20025

WNA20001-20021

WYA00125-00135
352F (VG) A9J20012-20101

NDC20016-20177, 80001-80207, 80210-80259

YEG20008-20107
352F OEM B3690101-90102

MYD10103-10104
352F XE-VG  MDR20001-20044, 80001-80025
374  JGP00121-00125
374F L EBF00114, 10001-10098, 20001-20086, 20088-20131, 20133-20140, 20143-20311

XWL00131-00245
374F OEM  DPE00114
390  LTK00181-00187
390F L FEH20021-20056, 20058-20062, 20064-20077

HNG00171-00378

YHT00271-00352
390F OEM EXB00105-00106

GMR10101
621K  WTA00127-00160
621K OEM  WTE00138-00163
623K  WTB00255-00406
631K  WTR00120-00155
631K OEM  WT400102-00111
770G KD200100-00128

KDH00402-00503, 1000-1001
770G OEM  RMA00104-00110
772G KE300100-00133

KEX00367-00502, 1000-1001
772G OEM  RME00102-00104
973K  MKL00304-00398
D9T JC200151-00153

REX00533-00736, 739
PM3 JHZ00100-00112

NJX00100-00129, 200-201

NM900100-00110, 112-114, 200-201
PM310  NMA00102-00118
PM312  NJ900102-00146
PM313  JH900101-00120
PM6 FG400100-00119

LB800100-00104, 106-107

TPH00100-00104

XS600100
PM620 HRC  JB900161-00216
PM622 HRC  JFC00165-00212
RM400  AK300100-00103
RM500B  MB900177-00211, 213-235
RM600  SP700100
*******Group  6*******
637K WTS00128-00167

WTT00103-00106
657K  WSJ00157-00165
*******Group  7*******
627K  WTC00283-00488

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 20R9272 PUMP GP-DIESEL (24 Volt)
1 5848135 FILTER-DEF
1 AFTSOFTWARE AFTERTREATMENT SOFTWARE
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 20R9271 PUMP GP-DIESEL (12 Volt)
1 5848135 FILTER-DEF (As Required)
1 5848136 FILTER-DEF (As Required)
1 5848137 FILTER-DEF (As Required)
1 AFTSOFTWARE AFTERTREATMENT SOFTWARE
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 20R9271 PUMP GP-DIESEL (12 Volt)
1 20R9272 PUMP GP-DIESEL (24 Volt)
1 5848135 FILTER-DEF (As Required)
1 5848136 FILTER-DEF (As Required)
1 5848137 FILTER-DEF (As Required)
1 AFTSOFTWARE AFTERTREATMENT SOFTWARE
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 20R9272 PUMP GP-DIESEL (24 Volt)
1 5848136 FILTER-DEF
1 AFTSOFTWARE AFTERTREATMENT SOFTWARE
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 13% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 20R9272 PUMP GP-DIESEL (24 Volt)
1 5848137 FILTER-DEF
1 AFTSOFTWARE AFTERTREATMENT SOFTWARE
1 DCUSOFTWARE DCU SOFTWARE
1 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
2 20R9272 PUMP GP-DIESEL (24 Volt)
1 5848136 FILTER-DEF (Rear Engine)
1 5848137 FILTER-DEF (Front Engine)
2 AFTSOFTWARE AFTERTREATMENT SOFTWARE
2 DCUSOFTWARE DCU SOFTWARE
2 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
2 20R9272 PUMP GP-DIESEL (24 Volt)
2 5848137 FILTER-DEF
2 AFTSOFTWARE AFTERTREATMENT SOFTWARE
2 DCUSOFTWARE DCU SOFTWARE
2 ENGSOFTWARE ENGINE SOFTWARE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Group 1: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272). Replace the DEF manifold filter with filter (584-8135). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 2: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9271). Replace the DEF manifold filter with filter (584-8135 replaces 453-1604, 584-8136 replaces 453-1605, 584-8137 replaces 453-1606). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 3: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272 for 24 volt applications, 20R9271 for 12 volt applications). Replace the DEF manifold filter with filter (584-8135 replaces 453-1604, 584-8136 replaces 453-1605, 584-8137 replaces 453-1606). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 4: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272). Replace the DEF manifold filter with the filter (584-8136). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 5: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272). Replace the DEF manifold filter with filter (584-8137). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 6: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272). Replace the DEF manifold filter with filter (584-8136 replaces 453-1605, 584-8137 replaces 453-1606). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

Group 7: Update the Engine, Aftertreatment and DCU software files to the latest available in SIS. Replace the diesel exhaust fluid pump with pump (20R9272). Replace the DEF manifold filter with filter (584-8137). Clean the DEF tank using the Diesel Exhaust Fluid Tank Flush procedure in SIS.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 1
NOTE: An additional 2 hours is allowed after failure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 2
NOTE: An additional 2 hours is allowed after failure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 3
NOTE: An additional 2 hours is allowed after failure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 4
NOTE: An additional 2 hours is allowed after failure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job for Group 5
NOTE: An additional 2 hours is allowed after failure.

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 5.0-hour job for Group 6

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-6000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 5.0-hour job for Group 7



PARTS DISPOSITION

NACD:

Hold all 485-9753 DEF Pumps for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. Handle all other parts in accordance with your Warranty Bulletin on warranty parts handling.

If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.

EAME, LACD, and APD:

Hold all 485-9753 DEF Pumps for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. Handle all other parts in accordance with your Warranty Bulletin on warranty parts handling.

If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling.
 
 
 

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PRODUCT SUPPORT PROGRAM FOR REPAIRING CLUTCH 5 FAILURES ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS EQUIPPED WITH A 3524B ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PROPEL CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BACKUP ALARM ON CERTAIN AP1055F, AP1000F, AP655F, AND AP600F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOIST AND TRANSMISSION SHIFT CONTROL ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TRANSFER PUMP AND REROUTING FUEL LINES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING IMPROVED POWER TRAIN WIRING GROUP GUARDING ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 OR PL641E WITH A PL641I V2 OR PL641EV2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE ACCESSORY DRIVE SHAFT BOLTS ON CERTAIN 785D, 785D OEM, 785G, 789D, 789G, 793D, 793F, AND 793F CMD OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 244-3114, 258-8987, 425-4563, OR 522-0906 VALVE GROUPS ON THE TRANSMISSION AND TORQUE CONVERTER AND REPLACING THE POWERTRAIN SOFTWARE ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF PUMP ON CERTAIN 785G, 793F, 794 AC, AND 797F OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM TO REPLACE PL240 TO PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE TORQUE OF THE GENERATOR COUPLING BOLTS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM TO INSPECT AND POSSIBLY REWORK REAR BUMPER SUPPORT WELD ON CERTAIN 120M MILITARY MOTOR GRADERS