PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS [UEBE0358]
FRAME AND BODY
CLEANER BAR GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS
UEBE0358-00

17May2020


U-315
A-261
D-297
O-291

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS

7160
PS54339
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54339" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31May2022

PROBLEM

The existing cleaner fingers can fail on certain 826K, 836H, and 836K Landfill Compactors. If the existing cleaner finger fail, it can cause thread damage to the mounting holes.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
836H  BXD01003, 1021-1022, 1056, 1242
836K L6Z00201, 252

LWZ00225-00232

T6X00102-00108, 110-129, 132-134, 136-156, 158, 160-168, 170-175, 177-184, 186-197, 201-207, 210-218, 220-233

TWZ00250-00254, 401-410, 412, 415-420, 423, 426, 428-429, 432-455, 500-509, 511, 513-533, 535-554, 556-574, 576-590, 592-606, 608-637, 639-652, 654-655, 659-663, 665, 667, 669, 672-673, 678-681, 683-685, 689-693, 695-697, 699-721, 723-727, 731-732, 735-739
*******Group  2*******
826K 23206038-06040, 6044-6045, 6204, 6208, 6216, 6220-6223, 6225, 6230-6235, 6243-6244, 6246-6247, 6250, 6256-6257, 6260, 6263-6264, 6266, 6268, 6273, 6275-6277, 6282-6283, 6288-6291, 6295, 6297, 6300-6301, 6304-6310, 6312, 6317, 6323, 6325, 6328, 6332-6336, 6338, 6340-6344, 6347-6349, 6351, 6358, 6362, 6365, 6373, 6379, 6383, 6388, 6394-6395, 6398-6399, 6402-6404, 6406-6408, 6410, 6418, 6422, 6425, 6427, 6431-6433, 6436-6437, 6441, 6447, 6449, 6454, 6462, 6470

2L300201-00202, 204, 206-207

2T600102-00103, 105-107, 111-112, 115, 117, 120-122, 124-128, 130, 133

SET00300, 310, 500-507, 509-514, 516, 518-519, 521, 523, 526, 528

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
80 8T4167 WASHER-HARD
80 2446356 BOLT-HEX HEAD
32 5690571 BAR
8 5814831 PLATE
8 5814837 PLATE
16 5853174 PLATE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
80 8T4167 WASHER-HARD
80 2446356 BOLT-HEX HEAD
32 5690571 BAR
1 5815445 BAR AS-CLEANER
1 5815446 BAR AS-CLEANER
2 5815530 PLATE
6 5815531 BLOCK
16 5853174 PLATE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

If the machine experiences multiple cleaner finger failures, and there is thread damage, refer to M0113339, Special Instruction, "Procedure to Install Improved Cleaner Bar on Certain 826K, 836H, and 836K Landfill Compactors", to complete this Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-8000 hrs,
37-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 24.0-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-8000 hrs,
37-48 mo 
33.0%
50.0%
0.0%
0.0%
50.0%
50.0%
 NOTE: This is a 16.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF PUMP ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CENTER TUBE ASSEMBLY ON CERTAIN 793F AND 793F CMD OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CONVEYOR CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
PRODUCT SUPPORT PROGRAM FOR REPAIRING CLUTCH 5 FAILURES ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL PAN ON CERTAIN 797 AND 797B OFF-HIGHWAY TRUCKS EQUIPPED WITH A 3524B ENGINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PROPEL CONTROL LEVERS ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BACKUP ALARM ON CERTAIN AP1055F, AP1000F, AP655F, AND AP600F ASPHALT PAVERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOIST AND TRANSMISSION SHIFT CONTROL ASSEMBLY ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING A LOOSE BOLT ON THE STEERING AXLE ON CERTAIN MH3022, MH3024, AND MH3026 MATERIAL HANDLERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL TRANSFER PUMP AND REROUTING FUEL LINES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 OR PL641E WITH A PL641I V2 OR PL641EV2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE ACCESSORY DRIVE SHAFT BOLTS ON CERTAIN 785D, 785D OEM, 785G, 789D, 789G, 793D, 793F, AND 793F CMD OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 244-3114, 258-8987, 425-4563, OR 522-0906 VALVE GROUPS ON THE TRANSMISSION AND TORQUE CONVERTER AND REPLACING THE POWERTRAIN SOFTWARE ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF PUMP ON CERTAIN 785G, 793F, 794 AC, AND 797F OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM TO REPLACE PL240 TO PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE TORQUE OF THE GENERATOR COUPLING BOLTS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM TO INSPECT AND POSSIBLY REWORK REAR BUMPER SUPPORT WELD ON CERTAIN 120M MILITARY MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS