
06Mar2020 |
(Revised 27May2020) |
Before/After | PRODUCT SUPPORT PROGRAM TO REPLACE PL240 TO PL243 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS |
|
7606 7610 7620 | PS46606 |
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46606" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
NOTE: | This Revised Service Letter replaces the 06Mar2020 (Revised 09Apr2020) Service Letter. Changes have been made to the Affected Product and Parts Needed. |
TERMINATION DATE |
31Dec2022 |
PROBLEM
Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
226D | HRD01765, 1767, 1774, 1816, 1907, 1918, 1921, 2093, 2150, 2182, 2213, 2216, 2229, 2236-2237, 2240, 2246-2247, 2257, 2261, 2281, 2332-2333, 2339, 2395-2396, 2418, 2430, 2446, 2449-2450, 2452, 2454, 2465, 2530, 2602, 2605, 2609, 2622, 2704, 2731, 2740, 2762, 2781, 2828, 2832, 2867, 2907, 2911, 2946, 3038, 3050, 3052, 3258, 3292, 3302, 3416, 3424, 3449, 3453, 3457-3458, 3540, 3544, 3579, 3590, 3598, 3635, 3638, 3644, 3650-3651, 3689, 3696, 3699-3702, 3704-3712, 3714, 3716, 3736, 3746, 4062, 4089, 4141, 4146, 4151, 4153, 4185, 4188, 4197, 4251, 4259, 4318, 4390, 4394, 4399, 4403, 4451, 4460 |
232D | DPR00968, 970-973, 975, 978, 982, 1010-1011, 1014-1016, 1049, 1072, 1075, 1077, 1084, 1108, 1121, 1128, 1131, 1181, 1193, 1197, 1206-1207, 1212, 1223, 1227, 1244, 1279, 1281, 1303, 1332, 1363-1364, 1373, 1468, 1480, 1484, 1502, 1536, 1547, 1554-1555, 1571, 1575-1576, 1583, 1606, 1630 |
236D | BGZ03384, 3406, 3418, 3439, 3443, 3446, 3538, 3652, 3665, 3670, 3766, 3781, 3787, 3797, 3801, 3837, 3839, 3841, 3844, 3846, 3946, 4095, 4137, 4144, 4173, 4230, 4278, 4280, 4286, 4529, 4628, 4713, 4740, 4742, 4748, 4780, 4795, 4929-4930, 5057, 5250, 5268, 5420, 5482, 5491 MPW02441 |
236D3 | KXL00542-00543, 629, 632, 649, 732 |
239D | BL901425-01426, 1466-1467, 1471, 1539, 1606, 1611-1612, 1627, 1715, 1717, 1719, 1722, 1775, 1788, 1840, 2026, 2048, 2051, 2145, 2147, 2152-2153, 2172, 2174, 2176, 2179, 2198, 2226, 2276, 2346, 2350-2354, 2358-2359, 2448-2449, 2510-2511, 2513-2514, 2574, 2579, 2655, 2910, 2922-2931, 2966-2975, 3011, 3073, 3091-3092, 3097, 3224, 3276, 3301, 3363, 3368, 3468, 3476, 3521, 3565 |
239D 3 | HC900621, 638, 641, 649, 695, 698 |
242D | A9W00904, 913, 919, 921, 923 DZT03221, 3228, 3232-3242, 3246-3250, 3308-3310, 3315, 3325, 3333, 3338, 3340, 3368, 3370, 3374, 3380, 3385-3386, 3423, 3430-3431, 3434-3436, 3439, 3441-3442, 3452, 3497, 3504-3506, 3566, 3608, 3612, 3614, 3620-3621, 3625-3628, 3631-3639, 3666-3668, 3671, 3754, 3761, 3766, 3768, 3770-3771, 3789, 3795, 3844, 3847-3849, 3851, 3858, 3878, 3889, 3892, 3894, 3896, 3899, 3933, 3938, 3941-3943, 3954, 3964, 3986, 4027, 4030-4032, 4034, 4074, 4076, 4079-4081, 4096-4097, 4135-4136, 4138, 4144-4145, 4151-4157, 4159-4162, 4171, 4208-4209, 4217, 4220, 4227, 4229, 4265, 4267, 4269, 4290, 4294, 4296, 4301, 4303-4304, 4333, 4345, 4347, 4352-4354, 4385, 4387, 4395, 4399-4400, 4405-4406, 4415, 4442, 4489, 4492, 4494, 4499, 4508, 4546, 4552, 4555-4556, 4560, 4562, 4579-4583, 4588, 4607-4608, 4614, 4651, 4698, 4742, 4749, 4757, 4765, 4770, 4772, 4774, 4776, 4782, 4787, 4790, 4793, 4796, 4800-4801, 4803, 4805, 4809-4810, 4812, 4891, 4896-4898, 4903, 4909-4910, 4913, 4921, 4926, 4929, 4931, 4933, 4983-4984, 4987-4992, 4995-4996, 4998-4999, 5035, 5037, 5039-5040, 5062, 5066, 5077, 5083-5084, 5086, 5092, 5094-5096, 5101, 5108, 5113, 5118-5119, 5156-5158, 5221, 5227, 5258, 5260-5262, 5264-5265, 5314, 5319, 5328-5329, 5334, 5340, 5417-5418, 5430-5431, 5434, 5509, 5513, 5519, 5555, 5597, 5613-5614, 5617, 5658-5659, 5662, 5666-5667, 5670-5671, 5681, 5698 |
242D3 | HSX00255, 583, 590, 600-601, 666, 668, 671, 679, 681, 683, 686-690, 738, 740, 742-743, 745-746, 752, 770, 776, 778, 781, 783 |
246D | BYF03329, 3376, 3400, 3453, 3459, 3465, 3473-3475, 3478, 3534, 3654-3656, 3665, 3727, 3770, 3792, 3934, 3942, 4013, 4021, 4024, 4035, 4081, 4103, 4122-4124, 4271, 4420, 4450, 4518, 4553, 4626, 4628, 4643, 4710, 4805, 4833, 4835-4836, 4838, 5018, 5069, 5094, 5110-5111, 5180, 5269, 5297 |
246D3 | KC600515, 519, 522, 597, 618-619, 687 |
249D | GWR01425-01426, 1461, 1482, 1492, 1496-1497, 1520, 1522, 1532, 1536-1537, 1540, 1547, 1644, 1690-1691, 1712, 1733-1734, 1781, 1785, 1787, 1789, 1807, 1814, 1822, 1824, 1826, 1829, 1967, 1995-1996, 1998, 2005, 2008, 2094, 2097, 2105-2106, 2108-2109, 2111-2112, 2136, 2149, 2196, 2239, 2297-2298, 2300, 2305-2306, 2308, 2373, 2405, 2423, 2427-2430, 2438, 2543, 2548, 2596, 2609, 2669, 2675, 2677-2681, 2689, 2708-2709, 2713, 2772, 2826-2828, 2832-2833, 2835-2836, 2838, 2844, 2861, 2871, 2880, 2882, 2888, 2891, 2896, 2899, 2921, 2954, 3067, 3069, 3074, 3082, 3101, 3131, 3182, 3184-3185, 3229-3230, 3279-3280, 3282, 3301, 3304, 3366, 3374, 3389, 3392, 3399-3400, 3423, 3442, 3452, 3455, 3457, 3459, 3464, 3467, 3475, 3478-3480, 3484, 3491-3492 |
249D 3 | P9C00590, 631, 645, 648, 666, 684 |
257D | EZW01969, 1986-1988, 2004, 2006, 2028, 2030, 2052, 2054, 2075, 2078, 2130, 2133, 2181, 2206, 2224, 2226, 2268, 2270, 2277, 2292, 2295-2298, 2305, 2319, 2349, 2358-2359, 2369, 2373, 2383-2384, 2401, 2403, 2416, 2418, 2422-2425, 2430-2431, 2468, 2492, 2498, 2502-2503, 2510, 2515, 2531, 2544, 2577-2578, 2653, 2659, 2661, 2689, 2730, 2732-2733, 2844, 2879, 2884, 2886, 2904, 2911, 2920, 2968, 2970-2971, 2985, 2990, 2994, 3022-3023, 3035, 3039, 3059, 3066, 3068 |
257D3 | KEZ00516, 522, 538, 540-542 |
259D | FTL10868, 10872, 10874-10875, 10893, 10939, 11029-11031, 11041, 11043, 11055, 11078, 11089, 11091, 11093, 11095, 11098, 11101, 11108, 11110, 11133, 11140, 11182, 11379, 11403, 11412, 11459, 11473, 11476, 11479, 11484, 11495, 11497-11498, 11512-11515, 11531, 11537, 11541, 11544, 11547, 11592, 11596, 11606, 11610, 11619, 11624, 11693, 11721, 11729, 11762, 11817, 11820, 11828, 11868, 11932, 11937, 11939, 11943, 11961, 11964, 11966, 11979, 12006, 12009, 12026, 12029, 12032-12033, 12037, 12039, 12041, 12043, 12063, 12071-12073, 12077, 12081, 12187, 12192, 12197-12198, 12200, 12208, 12216, 12242, 12244, 12246, 12270, 12272, 12275, 12306, 12310, 12314, 12316, 12318-12319, 12341, 12348-12349, 12355, 12453, 12455, 12457, 12472-12473, 12490, 12494, 12516, 12533, 12535-12536, 12539-12540, 12544, 12603, 12632, 12634-12635, 12639-12641, 12643, 12645, 12647-12649, 12653, 12669, 12671, 12692, 12694, 12696, 12719, 12744, 12747, 12807, 12809, 12811, 12853, 12867, 12874, 12876-12878, 12885, 12892, 12896, 12900, 12904, 12923-12924, 12969, 12971, 12973, 12975, 12977, 12997, 13000-13001, 13003, 13005, 13007, 13052, 13055, 13058, 13061, 13064, 13078, 13086, 13091, 13116, 13120, 13124, 13178, 13192, 13195, 13201, 13205, 13211, 13217, 13220, 13224, 13236, 13239, 13241-13242, 13244-13246, 13248-13249, 13251-13252, 13254, 13258, 13262, 13272-13281, 13284-13285, 13287, 13350, 13357, 13360, 13372, 13374, 13381, 13399, 13406, 13408-13409, 13422, 13426, 13428, 13430, 13435, 13442, 13444, 13446, 13454, 13459, 13467, 13538, 13540, 13542, 13581, 13585, 13588, 13591, 13594, 13596, 13598, 13600, 13603, 13606, 13613, 13705, 13723, 13726, 13728-13729, 13732-13733, 13735, 13738, 13741, 13744, 13751, 13877, 13881, 13897, 13900, 13904, 13906, 13908, 13910, 13912, 13914, 13916, 13924, 13926, 13930, 13934, 13936, 13938, 13940, 13942, 13944, 13946, 13948, 13995, 14036, 14063, 14066, 14069, 14127, 14132, 14136, 14138, 14144, 14148, 14150, 14153, 14156, 14158-14159, 14171, 14178, 14243, 14249, 14253-14256, 14258-14261, 14263, 14266, 14275, 14277, 14281, 14313-14315, 14317-14318, 14323, 14328, 14412, 14463, 14466, 14469, 14484, 14487, 14490, 14492-14493, 14497, 14512, 14520, 14530, 14532-14533, 14537, 14540, 14543, 14546, 14548, 14552, 14556, 14559-14560, 14562, 14565-14566, 14568, 14594, 14596, 14802, 14810, 14816, 14819-14820, 14868, 14951, 14966, 14973-14974, 14977, 14980, 14983, 14985, 14987, 14989, 14991, 14993, 14995, 14997, 14999, 15001, 15003, 15006, 15008, 15012, 15019, 15033, 15055, 15058, 15061, 15064, 15067, 15103-15104, 15106-15107, 15133-15134, 15159, 15179, 15181, 15183, 15188, 15217, 15219, 15256, 15287, 15323, 15327, 15342, 15350, 15360, 15362, 15364, 15412, 15434, 15436, 15438, 15440, 15449, 15452, 15455, 15458, 15461, 15472-15473, 15475-15476, 15478-15479, 15481-15482, 15485, 15492, 15502, 15504, 15508, 15511, 15513, 15517, 15519, 15523, 15608, 15675, 15694, 15703-15704, 15708, 15717, 15739-15740, 15743, 15746, 15764, 15777, 15782, 15788, 15790, 15800-15801, 15803, 15805, 15807-15809, 15812, 15819-15821, 15823-15825, 15903, 15994, 15997, 16003, 16006, 16080, 16082, 16084-16088, 16090, 16092, 16094, 16096, 16098, 16100, 16103, 16105-16106, 16108-16109, 16111-16112, 16133, 16195, 16201, 16228, 16231, 16261, 16263-16264, 16266, 16268, 16271-16272, 16274, 16276, 16278-16280, 16287, 16296-16299, 16301-16304, 16307, 16310-16312, 16317, 16323, 16325, 16329, 16332, 16336, 16380, 16394, 16407, 16411, 16414, 16422, 16424, 16428, 16435, 16438, 16442, 16444, 16448, 16451-16452, 16455, 16458, 16462, 16541, 16544, 16548, 16552, 16559, 16578, 16589, 16596, 16618, 16635, 16637, 16639, 16642, 16646, 16649, 16698, 16701, 16709, 16719, 16758, 16870, 17015, 17052, 17057, 17060, 17097, 17101, 17170, 17173-17174, 17176, 17178, 17185, 17193, 17199, 17203, 17207, 17210, 17213, 17215, 17217, 17220, 17222, 17227, 17372, 17407, 17497, 17515, 17519, 17527-17528, 17542-17544, 17547, 17550-17551, 17558-17560, 17565, 17573, 17585, 17590, 17705, 17743, 17751, 17760, 17763, 17766, 17771, 17773, 17783, 17786, 17794, 17800, 17802, 17807-17808, 17811, 17813, 17817-17818, 17820, 17822, 17827, 17836, 17843, 17883, 17885, 17912, 17919, 17921-17922, 17947, 17951, 17953, 17960-17961, 17964, 17967, 17976, 17985, 17988, 17995, 17997, 18020, 18092, 18147-18148, 18155, 18159, 18163, 18168, 18171, 18173, 18175, 18177, 18179, 18182, 18185, 18187, 18203, 18221, 18226, 18247, 18275, 18288, 18328, 18387, 18402-18403, 18406, 18483, 18485, 18487, 18491, 18509, 18511, 18514, 18516, 18520, 18524, 18526, 18528-18529, 18536, 18548, 18550, 18555, 18561-18563, 18570-18571, 18577, 18581, 18603, 18605, 18612, 18643-18644, 18646, 18648-18649, 18675, 18702, 18708, 18710-18712, 18728, 18733, 18735-18737, 18740, 18754, 18768, 18770, 18775, 18778, 18783, 18791, 18793, 18796, 18799, 18802, 18815, 18829, 18836, 18841, 18845, 18851, 18853, 18857, 18860-18861, 18864, 18867, 18873, 18878, 18884, 18891, 18907, 18926, 18929, 18931, 18946, 18948, 18962, 18976, 18979, 19087, 19106-19108, 19110, 19118-19119, 19126, 19128, 19135-19136, 19140, 19144, 19148, 19211-19212, 19214-19215, 19217, 19219, 19233, 19237, 19241, 19244, 19246-19247, 19249, 19252, 19257, 19265, 19267-19268, 19270, 19272, 19277, 19297, 19302, 19304, 19313, 19323, 19349, 19351-19352, 19356, 19447, 19490, 19573, 19580, 19584, 19589, 19595, 19600, 19602, 19604-19606, 19609-19611, 19613, 19618, 19620-19621, 19624, 19630, 19632, 19634, 19637, 19640, 19643, 19645, 19648, 19650, 19660-19661, 19664, 19669, 19671, 19674, 19676, 19680, 19684, 19687-19688, 19702, 19710, 19712, 19762, 19764, 19766, 19785, 19915, 19939, 19946, 19970, 20005, 20010, 20032, 20081, 20140, 20145, 20150, 20165, 20170, 20178, 20181, 20187, 20197, 20199, 20201, 20204, 20206, 20209, 20214, 20217, 20220, 20225-20226, 20230, 20232, 20236, 20247, 20251, 20256, 20288, 20314, 20324, 20329, 20334, 20337, 20340, 20344, 20347, 20349, 20351, 20354, 20356, 20359, 20364, 20370-20371, 20377, 20398, 20444, 20480, 20504, 20571, 20573, 20575, 20577, 20584, 20591, 20597, 20601, 20607, 20613, 20620, 20657, 20669, 20675, 20680, 20688, 20694, 20699, 20705, 20711, 20716, 20722, 20724-20725, 20727, 20731, 20735, 20740, 20745, 20748, 20751, 20753, 20755, 20757-20759, 20766, 20769, 20776, 20779, 20781, 20790, 20795, 20801, 20807, 20812, 20818, 21050, 21064, 21073, 21091, 21107, 21116, 21119, 21123, 21128, 21139, 21141, 21145, 21154, 21163, 21171, 21175, 21181, 21185, 21187, 21189-21190, 21197, 21205, 21207, 21214, 21220-21221, 21226-21227, 21230, 21236, 21244, 21247, 21250, 21257, 21260, 21262, 21265-21267, 21270, 21272-21273, 21280, 21282-21283, 21285-21288, 21290-21292, 21296, 21302, 21305, 21312, 21317, 21320, 21326, 21331, 21335, 21341, 21347, 21351, 21357, 21371, 21376, 21381, 21385, 21387-21388, 21393, 21400-21401, 21405-21406, 21414, 21423, 21425, 21431-21432, 21436, 21448-21449, 21454, 21458, 21550, 21615, 21631, 21640, 21644, 21648, 21651, 21655, 21662, 21665, 21672, 21712, 21715, 21717, 21721, 21725, 21730, 21756, 21763, 21769, 21778, 21795, 21810, 21815, 21833, 21940, 21943, 21945, 21949, 21951, 21953, 21955, 21957, 21959, 21961, 21963, 21965, 21967, 21969, 21974-21975, 21980-21981, 21989, 21997, 22007, 22015, 22035, 22050, 22052, 22055, 22207, 22290, 22300-22301, 22307, 22372, 22376, 22379, 22399, 22421, 22425, 22436, 22440, 22442-22445, 22464, 22469, 22480, 22484, 22493, 22499, 22512, 22518, 22529, 22538, 22542-22543, 22549-22550, 22557, 22580, 22598, 22612, 22616, 22619, 22638, 22678, 22683, 22699, 22715-22716, 22719, 22721, 22724, 22736, 22740, 22751, 22762, 22766, 22778, 22783, 22787, 22795, 22802, 22806, 22808, 22812, 22814, 22818, 22823, 22831, 22835, 22837, 22849, 22852, 22890, 22940, 22953, 22979, 23012-23013, 23018, 23020, 23023-23024, 23051, 23061, 23068, 23070, 23073, 23075, 23079, 23087, 23091, 23102, 23104, 23106, 23108, 23112, 23116, 23118, 23124, 23127, 23131, 23151, 23171, 23178, 23181, 23190, 23194, 23199, 23214, 23262, 23264, 23267, 23270, 23281, 23529, 23532, 23541, 23545, 23550, 23556, 23563, 23567, 23570, 23591, 23594, 23600, 23606, 23609, 23652, 23695, 23706, 23710, 23731-23732, 23737, 23741, 23745, 23748, 23750, 23754, 23757, 23762, 23766, 23839, 23861, 23884, 23939, 24004, 24028, 24045, 24048, 24054, 24057, 24085, 24100, 24110, 24112-24113, 24133, 24137, 24143, 24147, 24172, 24181, 24194, 24209, 24219, 24226-24227, 24230-24231, 24234, 24246, 24259, 24265, 24318, 24346, 24362, 24377, 24395, 24415, 24433, 24474, 24476, 24489-24490, 24492, 24504, 24507, 24578, 24583, 24586, 24588, 24593-24595, 24599, 24601, 24607, 24619, 24653, 24666, 24670, 24673 |
259D3 | CW900539-00540, 544, 549, 554, 557, 563, 566, 571, 575, 587, 593, 622, 624, 626, 631, 656, 666, 673, 677, 779, 857, 890, 901, 910, 916-917, 923, 930, 937, 967, 979, 991, 994, 996, 999-1000, 1003, 1016, 1021, 1049, 1112, 1151, 1153, 1195, 1198, 1231, 1238, 1241, 1245, 1248, 1286, 1288, 1291, 1293, 1296, 1298, 1300, 1306, 1308, 1310, 1312-1313, 1338, 1348, 1360, 1365, 1373, 1377, 1380, 1382, 1384, 1390, 1402, 1408, 1410, 1412, 1414, 1416, 1421, 1424, 1426, 1431, 1437, 1443-1444, 1447-1448, 1451-1452, 1456, 1459, 1466, 1513, 1521, 1537, 1546, 1576, 1587, 1595, 1610, 1615, 1629, 1631, 1633, 1642, 1649, 1654, 1656, 1661, 1666, 1681, 1693, 1796, 1811, 1830, 1838-1839, 1841, 1844, 1851, 1853, 1859, 1867-1868, 1871, 1873, 1875, 1877, 1880, 1882, 1889, 1891, 2057, 2071, 2091, 2102, 2107, 2114, 2124, 2139, 2151 |
262D | DTB06534-06538, 6562, 6564, 6576, 6588, 6616, 6647, 6660, 6684, 6711, 6719-6720, 6737-6738, 6744, 6753, 6755, 6779, 6786, 6789, 6794, 6796, 6836, 6850-6853, 6858, 6967, 6987, 6995-6997, 7001, 7035, 7048, 7121, 7131-7133, 7135, 7192, 7198, 7201, 7208, 7210, 7212, 7214, 7248, 7251, 7254-7259, 7261, 7278, 7300, 7302, 7304, 7308, 7334, 7336-7337, 7343, 7356, 7361, 7363, 7368-7369, 7372, 7376, 7390-7393, 7395-7396, 7399, 7403, 7423, 7468, 7471, 7479, 7486-7489, 7577, 7596, 7657-7658, 7663, 7671, 7674, 7676, 7678, 7691, 7705, 7712-7713, 7824, 7826, 7830, 7832, 7834, 7851, 7853, 7870, 7881-7883, 7885, 7889, 7895, 7901, 7903, 7910, 7916, 7929, 7934, 7938, 7985, 7992, 8004, 8006-8007, 8009, 8022, 8047, 8049, 8051, 8066, 8086, 8093, 8119, 8127, 8134, 8145, 8147-8149, 8151, 8153, 8227, 8229, 8231, 8233, 8235, 8238, 8240, 8253, 8266-8267, 8270, 8272, 8279, 8281, 8283-8284, 8303, 8331, 8333, 8335, 8337, 8339, 8344, 8355, 8359, 8370, 8378, 8386, 8388, 8418, 8430, 8447-8448, 8460, 8462, 8495, 8497, 8536-8537, 8540, 8567-8568, 8572-8573, 8575-8578, 8580, 8583, 8585, 8587, 8589, 8591, 8593, 8598, 8600, 8602-8603, 8609-8611, 8684, 8699, 8721, 8724, 8729, 8732-8733, 8738-8739, 8825, 8846, 8849, 8854, 8856, 8864, 8867, 8874, 8952, 9016, 9019, 9022, 9025, 9028, 9032, 9069, 9075, 9077, 9094, 9107-9108, 9114, 9140, 9164-9165, 9219, 9230, 9232, 9325, 9327, 9330, 9332-9334, 9336, 9338, 9341-9342, 9344-9347, 9349, 9355, 9391-9392, 9412, 9421, 9498-9502, 9526, 9530, 9532, 9534, 9537, 9540-9543, 9552, 9679, 9728, 9730, 9784, 9786, 9830, 9863-9865, 10014, 10020, 10056, 10079, 10081, 10085, 10087, 10095-10097, 10123, 10130, 10139, 10142, 10157, 10164, 10166, 10195, 10209, 10240, 10244, 10248, 10255-10256, 10259, 10263, 10270-10271, 10273, 10278-10279, 10362, 10364, 10368, 10370-10371, 10373, 10380, 10395, 10410, 10412, 10414, 10416, 10418, 10457, 10476, 10478-10479, 10482-10483, 10531, 10554, 10556, 10561, 10584, 10596, 10598, 10600, 10606, 10609, 10612, 10615, 10622-10624, 10634-10635, 10655, 10664, 10666, 10694, 10704, 10714, 10724, 10746, 10750, 10752, 10754, 10756, 10758, 10801, 10805, 10811, 10835, 10866-10867 KTS00880, 891, 894, 897 |
262D 3 | ZB200500, 505, 508, 511, 515, 521, 542, 544, 547, 549, 552, 560, 574, 637-644, 646-648, 650, 652-669, 697, 769, 776-780, 783, 792, 806, 809, 812, 815, 817, 835, 839-840, 843, 847, 893, 897, 900, 903, 922, 930, 978, 984, 1023, 1032, 1041, 1044, 1046, 1049, 1052 |
272D 2 | BL200745-00746, 765, 767, 773, 796, 822-823, 838-839, 845-847, 863, 873, 892, 901, 915-916, 952, 963, 967, 969-970, 975, 985, 992, 1003, 1010-1012, 1023, 1025, 1030-1031, 1049-1050, 1056, 1063, 1098-1099, 1112, 1130, 1134, 1146-1147, 1164, 1178, 1196, 1198, 1201, 1213, 1223, 1229-1230, 1235, 1258, 1278-1279, 1285, 1293, 1312, 1333, 1335, 1353, 1363, 1369-1370, 1377-1378, 1391, 1396, 1418, 1421, 1475, 1478, 1492 |
272D 2 XHP | MD200560, 596, 598, 601, 610, 613, 637, 644, 649-651, 673, 690, 701, 711, 720, 729, 732, 760-761, 777, 786, 799-801, 814, 822, 824, 847, 876, 880, 885, 887-888, 893, 918, 938-939, 965, 980, 1013-1014, 1018, 1023, 1025-1026, 1058, 1072, 1084-1085, 1114, 1117, 1139-1140, 1160 |
272D3 | HX200500, 504-506, 517-519, 522-525, 527, 530-531, 563, 594, 604, 606, 608 |
272D3 XE | GJ200511, 529-530, 546-547, 549 |
277D | FMT00812-00813, 828-829, 832-833, 862, 865, 869, 878, 888, 894, 904, 907, 921, 926-927, 929-933, 941-944 |
279D | GTL03910-03911, 3920, 3936-3937, 3942, 3945, 3981, 4019, 4028, 4044, 4116, 4152, 4177-4178, 4198, 4212, 4214, 4222, 4237, 4242, 4248, 4253, 4257, 4295-4296, 4351-4352, 4389, 4455, 4459-4460, 4472, 4474, 4478, 4506, 4521, 4543, 4597, 4599, 4606-4607, 4609, 4673, 4710, 4743, 4754, 4781, 4784, 4793, 4795, 4820-4823, 4884, 4927, 4930, 4979, 5007, 5048, 5057-5058, 5093-5095, 5102-5103, 5111, 5160, 5170, 5201, 5236, 5243, 5259-5260, 5309-5316, 5322, 5325, 5389-5393, 5395, 5397, 5416-5418, 5420, 5422-5423, 5434, 5466-5467, 5469, 5502, 5575, 5598, 5668, 5799, 5803-5804, 5887, 5925, 5928, 5937, 5951, 6029, 6034, 6049, 6076, 6083, 6094, 6139, 6144-6145, 6148, 6150-6152, 6222, 6231, 6233, 6315, 6321, 6377, 6379, 6393, 6400, 6402, 6404, 6416, 6434, 6436-6439, 6441, 6449, 6468, 6491, 6494, 6518, 6549, 6578, 6583, 6590, 6652, 6689, 6695, 6697-6698, 6716, 6733, 6828, 6835, 6838, 6889, 6897, 6971, 7000, 7058, 7073, 7077, 7083, 7086, 7234, 7240, 7322, 7324 PPT00346 |
279D 3 | RB900508, 541, 543, 578, 582, 584, 588, 600, 641, 662, 711, 713, 769, 774 |
287D | HMT00913-00917, 924-929, 941-942, 951-952, 956-957, 959, 964-965, 987, 990, 1005, 1010, 1016, 1021, 1024-1025, 1027, 1029, 1038, 1048, 1059, 1078, 1082, 1086, 1089, 1091-1093, 1103, 1106, 1113-1114, 1117 |
289D | TAW06683, 6695-6696, 6707-6708, 6711, 6718, 6721-6722, 6742, 6763, 6766, 6772-6773, 6777, 6779, 6782-6787, 6838, 6946, 6948, 6961, 6964, 6994, 6996-6997, 7001-7003, 7005, 7007, 7015, 7039, 7057, 7110, 7112, 7114-7115, 7117, 7119, 7133-7134, 7143, 7164, 7233-7234, 7236, 7252-7253, 7265-7267, 7270, 7302-7304, 7311, 7313, 7326-7327, 7330, 7362, 7364, 7382, 7393, 7397, 7405, 7408-7410, 7412, 7428, 7431-7432, 7434, 7439, 7443, 7498, 7512, 7516, 7584-7585, 7587, 7592-7593, 7597, 7604, 7614, 7622, 7632, 7696, 7734, 7742-7743, 7756, 7787, 7789, 7791-7794, 7802, 7804, 7843, 7930, 7936, 7939, 7945, 7948, 7950-7951, 7965, 7969, 7971, 7981, 7988, 8049, 8051-8052, 8097, 8113, 8118, 8183-8185, 8198-8200, 8204-8206, 8281, 8283, 8286, 8292, 8318, 8339-8341, 8343, 8350, 8352-8353, 8360, 8363, 8369-8371, 8374, 8378-8380, 8385-8387, 8407-8409, 8422, 8425, 8437, 8498-8499, 8513, 8519, 8525, 8544, 8546-8547, 8549-8550, 8552-8554, 8556, 8559, 8589, 8602, 8604, 8606, 8616, 8618, 8620, 8622, 8640, 8658, 8661, 8663-8664, 8724, 8739, 8742, 8747, 8758, 8793, 8807-8808, 8811, 8813, 8815, 8817, 8819, 8821, 8826, 8842, 8844, 8846, 8882, 8884, 8886, 8913, 8940-8941, 8943-8944, 8953, 8958, 8960-8961, 8963-8964, 8969, 8971-8972, 8986, 9024-9025, 9029, 9031, 9042, 9075, 9080, 9089-9091, 9110-9111, 9113, 9115, 9117, 9119, 9121-9122, 9142, 9189, 9191, 9193, 9196, 9199, 9201-9202, 9205-9206, 9218, 9298, 9301, 9310, 9322, 9336, 9356-9357, 9359, 9361-9362, 9364-9366, 9369, 9372, 9495, 9505, 9508, 9510, 9515, 9551, 9561-9563, 9571-9572, 9576, 9586, 9588, 9590, 9593, 9597-9598, 9646, 9650, 9662-9664, 9666-9667, 9672, 9674-9675, 9677-9682, 9689, 9691, 9693-9694, 9696, 9710, 9712, 9714, 9717, 9763, 9770, 9772, 9800, 9802, 9804-9805, 9808, 9810-9812, 9838, 9859, 9863, 9873-9876, 9878-9879, 9908, 9910, 9965, 9967, 10004, 10006, 10016, 10018, 10022, 10024, 10028, 10030, 10057, 10073, 10180, 10184, 10205, 10224, 10227, 10229, 10237, 10240, 10248, 10252, 10255, 10261, 10263-10264, 10268, 10272-10273, 10279-10283, 10286, 10288, 10299, 10345, 10355, 10357, 10426, 10428, 10447-10448, 10453, 10490, 10494-10496, 10498, 10503, 10507, 10512, 10515, 10517-10518, 10528, 10530, 10547, 10550, 10559-10560, 10562-10563, 10590, 10595, 10603, 10643, 10650, 10657-10660, 10682, 10693, 10744, 10756, 10758, 10760, 10762-10763, 10819, 10821-10822, 10826, 10830, 10833, 10837, 10840, 10842, 10844, 10847, 10849, 10862, 10871-10872, 10876, 10878, 10911, 10959, 10963, 10965-10966, 10968-10969, 11013, 11015, 11017, 11019, 11050, 11056, 11064, 11074, 11076-11078, 11080, 11082, 11084-11085, 11090, 11093, 11095, 11097, 11099, 11108, 11123, 11146-11147, 11215, 11222, 11225, 11235-11236, 11238-11239, 11241-11242, 11244-11247, 11249-11250, 11269, 11414, 11418, 11421, 11425-11427, 11429-11430, 11432, 11435-11436, 11438-11441, 11460, 11465-11466, 11475-11476, 11478-11480, 11482-11484, 11509, 11558, 11580, 11649-11652, 11654-11656, 11659-11661, 11663, 11665, 11691, 11693-11694, 11706, 11708, 11711-11714, 11717, 11763, 11809, 11819, 11822, 11826, 11828, 11830-11831, 11833, 11835, 11837, 11839-11840, 11842-11843, 11852, 11863, 11917, 11922-11923, 11925, 11928-11929, 11932-11933, 11936-11937, 11939-11940, 12014, 12030, 12032-12034, 12036, 12052, 12055, 12058-12059, 12104, 12108-12109, 12112-12118, 12120-12122, 12124-12126, 12129-12130, 12133-12136, 12138-12140, 12143-12145, 12147, 12149, 12178, 12220, 12232-12237, 12239, 12241-12242, 12252, 12256, 12260, 12263, 12266, 12337, 12348, 12350, 12352, 12354, 12356, 12358, 12367, 12421, 12423, 12427, 12429, 12433, 12435, 12437, 12449, 12451, 12454, 12456, 12458, 12460, 12483, 12496, 12503, 12505, 12576, 12604-12605, 12609, 12613, 12615-12617, 12619-12623, 12625, 12627-12628, 12636, 12685, 12688, 12694, 12696, 12698-12699, 12704-12706, 12714, 12724-12726, 12732, 12747, 12758, 12763-12764, 12828-12829, 12832, 12855, 12879, 12910, 12937, 12939, 12941, 12943, 12945, 12951-12953, 12958-12959, 12965, 12967, 12969, 12971, 12973-12974, 12977, 12998, 13029, 13116-13118, 13120, 13129, 13133, 13138, 13145, 13150-13151, 13155-13156, 13161, 13165, 13167, 13173, 13176-13177, 13232, 13247, 13250, 13256, 13259, 13262, 13266-13267, 13271, 13280, 13298, 13300-13301, 13316, 13364, 13373, 13376, 13432, 13440, 13459-13460, 13462-13463, 13465, 13467-13468, 13507, 13517, 13527, 13534, 13539, 13542, 13546, 13551, 13557, 13675, 13730, 13780, 13814, 13820-13822, 13827, 13830, 13832, 13855, 13868, 13894, 13906, 13979-13980, 13984, 13988, 13992, 14004, 14024, 14069, 14073, 14090, 14123, 14145-14149, 14166-14167, 14170, 14180, 14187, 14190, 14195, 14198, 14208-14209, 14216, 14223, 14313, 14316, 14319, 14322, 14324, 14328, 14334, 14339 |
289D 3 | JX900340, 503-504, 508, 511, 526-527, 536-537, 540, 564, 605, 612-613, 616, 645, 647-650, 652-653, 656, 660, 663, 667-668, 673, 677-678, 686, 718, 720, 722, 735, 803, 808, 810, 812, 815, 819, 822, 825-827, 835, 865, 893, 911-912, 914, 920-921, 924-925, 969-970, 972, 985, 1042, 1073, 1075-1079, 1081, 1112, 1116, 1120, 1129, 1136 |
297D 2 | BL700283-00286, 290-291, 300, 312, 323-325, 329-330, 334, 337, 339-340, 345, 348, 350-351 |
297D 2 XHP | HP200319, 325, 328, 332, 339-341, 344 |
299D 2 | BY400126 FD201872, 1884, 1886-1888, 1895-1896, 1904, 1906-1907, 1913, 1915-1916, 1924-1932, 1937, 1939, 1943, 1967-1968, 1975, 1988, 1999-2000, 2036, 2069, 2075, 2077, 2086, 2099, 2103, 2106, 2134, 2145, 2147-2148, 2154, 2161, 2190, 2204, 2219-2221, 2229, 2256, 2284, 2287, 2289, 2296-2297, 2311, 2316, 2337-2338, 2342-2343, 2372, 2384, 2391-2392, 2404, 2410, 2480, 2485, 2493, 2496-2499, 2505, 2524, 2527, 2570, 2573, 2576, 2579-2581, 2585, 2623, 2657, 2675, 2677, 2683, 2706, 2710, 2731-2732, 2738, 2742, 2744, 2748, 2770, 2772, 2826, 2830, 2839, 2843, 2863, 2876, 2882, 2893-2894, 2901, 2903, 2905, 2907, 2916, 2921, 2939, 2941, 2943, 2945, 2953, 2963, 2966-2967, 2969, 2971, 2975, 3012-3015, 3017-3019, 3022, 3027, 3048, 3076, 3079, 3088-3089, 3091, 3110-3113, 3135, 3139, 3144, 3148-3149, 3153, 3156, 3158-3159, 3209, 3231-3232, 3236, 3239, 3241, 3266, 3270, 3273, 3306, 3309-3310, 3312, 3315, 3377, 3379, 3416, 3419, 3421, 3423, 3425-3426, 3469, 3474, 3476, 3505, 3507, 3512, 3514, 3540-3541, 3543, 3554-3555, 3565, 3575, 3577-3581, 3584-3589, 3591-3593, 3596, 3603, 3605, 3608-3610, 3612, 3622, 3625, 3628, 3637, 3639, 3641, 3643, 3645, 3649, 3651, 3653, 3655, 3657, 3679-3681, 3684-3685, 3687, 3691, 3720, 3732, 3742, 3745, 3748, 3776, 3916-3917, 3930, 3935-3936, 3948, 3950-3953, 3964, 3993, 4001, 4010-4012, 4022, 4028, 4036-4037, 4045, 4049, 4052, 4058-4059, 4135, 4159, 4166-4168, 4170, 4214, 4216, 4218-4219, 4222, 4226, 4230, 4237, 4250, 4256-4259, 4292, 4302, 4326, 4328, 4331, 4342, 4355, 4357-4358, 4360, 4362, 4367, 4371, 4375, 4377-4378, 4384, 4397-4399, 4447-4448, 4455-4457, 4459, 4462, 4471, 4480, 4486, 4543, 4561, 4563-4568, 4570, 4592-4593, 4602-4607, 4617, 4637, 4710-4711, 4721-4722, 4724, 4728, 4731-4732, 4738, 4741, 4743, 4750, 4758-4760, 4765-4766, 4771, 4773-4774, 4813, 4815-4817, 4820, 4851, 4856, 4858, 4861, 4864-4865, 4884, 4886-4887, 4890, 4919-4920, 4950, 4963, 4965-4966, 4990, 4996, 5002-5003, 5009, 5011, 5015, 5030, 5032, 5035, 5037, 5041, 5045-5046, 5061, 5064-5065, 5081-5082, 5087, 5097-5102, 5104-5105, 5107-5108, 5110-5113, 5115, 5117, 5120, 5125, 5127, 5129, 5131, 5172, 5176, 5178, 5184, 5196, 5202, 5258, 5261, 5265, 5267, 5271, 5276, 5280-5281, 5297, 5309, 5319, 5321, 5325, 5327, 5329, 5336, 5341, 5370, 5373, 5384, 5398, 5407, 5411-5412, 5449, 5459, 5477, 5481, 5483-5484, 5487-5488, 5490-5491, 5494, 5515-5516, 5520, 5525, 5529, 5543, 5554, 5570, 5574, 5585, 5594, 5615, 5624, 5643, 5648, 5650, 5652, 5654, 5656, 5685, 5687, 5702, 5732, 5735, 5739, 5751, 5754, 5757-5758, 5792, 5796, 5798, 5804-5805, 5820, 5849, 5856, 5858, 5865, 5884, 5886, 5888, 5892, 5894, 5897-5898, 5919, 5926, 5996, 6012, 6018, 6024, 6028, 6030-6031, 6046, 6056, 6100, 6102, 6105, 6108, 6176, 6188, 6202, 6205-6206, 6226, 6228, 6230, 6278, 6282, 6294-6295, 6297 |
299D 2 XHP | DX201493, 1501, 1511, 1514, 1516, 1554, 1593, 1665, 1670, 1679, 1685, 1690, 1694, 1696, 1702, 1704-1705, 1707-1708, 1710, 1713, 1715-1720, 1722-1726, 1766, 1783, 1789, 1801-1802, 1819, 1828, 1838, 1848, 1866, 1891-1892, 1895, 1900, 1913, 1915, 1917, 1921, 1925, 1943, 1951-1952, 1966-1967, 2004, 2010, 2015, 2024, 2032, 2035, 2037, 2051, 2055, 2058, 2085, 2087, 2093, 2107-2108, 2128, 2134, 2136, 2140, 2143, 2184-2185, 2194-2196, 2198, 2201, 2203, 2217, 2227, 2247, 2249-2250, 2252-2254, 2256, 2262, 2299, 2312, 2315, 2320-2322, 2324, 2327, 2331, 2348, 2350, 2355, 2359, 2362-2363, 2365, 2413, 2418-2420, 2424, 2426-2427, 2430, 2470, 2485, 2489, 2492, 2496, 2504, 2508-2509, 2563-2565, 2570, 2573, 2575, 2578, 2582, 2601, 2632, 2634, 2658, 2661, 2665, 2667, 2672, 2675, 2678, 2739, 2746, 2759-2762, 2764, 2767, 2778, 2789, 2798, 2800, 2816, 2844, 2852, 2854, 2856, 2870, 2872, 2874, 2876, 2881, 2885, 2894-2895, 2911, 2925, 2929, 2932, 2943, 2947, 2953, 2956, 2960, 2965, 2972-2973, 2978-2980, 2983, 2987, 2991, 2994, 2998, 3002-3003, 3005-3006, 3011, 3015, 3023, 3057, 3060, 3062, 3072, 3080-3081, 3086, 3090, 3094-3095, 3097-3098, 3119, 3167, 3203, 3206, 3220, 3223, 3234, 3237, 3242, 3244, 3251, 3285, 3301, 3327, 3332, 3338, 3344, 3347, 3350, 3354, 3421, 3438, 3463, 3468-3470, 3472, 3474, 3555, 3558-3559, 3563, 3568, 3573, 3576, 3578-3579, 3584, 3606, 3643, 3645-3646, 3650, 3655, 3659, 3661, 3698, 3709, 3735, 3738, 3744, 3746, 3749, 3752, 3755, 3769, 3785, 3788, 3882, 3888, 3890, 3897, 3901, 3904, 3907, 3914-3915, 3919, 3922-3923, 3926, 3928, 3983, 3990, 3993-3994, 3997, 4000, 4003, 4007, 4010, 4013, 4031, 4085, 4122, 4126, 4129, 4141, 4143, 4156, 4159, 4171, 4178, 4180, 4182, 4184, 4186, 4192, 4194, 4196, 4198, 4200, 4204-4205, 4207-4208, 4211, 4213-4214, 4220, 4223, 4265, 4270, 4296, 4300, 4309, 4313, 4320, 4324, 4327, 4330, 4341, 4349, 4418-4421, 4427-4428, 4430, 4434, 4440, 4448, 4494, 4506, 4525, 4529, 4532, 4536, 4588, 4594, 4596, 4598, 4601, 4604, 4606, 4639, 4644, 4651, 4686, 4690, 4710, 4712, 4718, 4720, 4736, 4773, 4791, 4794-4797, 4800, 4806, 4812, 4830, 4895, 4928, 4932, 4935, 4940, 5004, 5025-5026, 5043, 5053 HLM00128, 130, 132 |
299D3 | DY900501, 511, 516, 518, 526-527, 534, 536, 540, 555-556, 598, 600-603, 605, 609-610, 614-616, 619-621, 684, 689, 705, 707-708, 710, 724, 726-727, 731, 770, 777, 801, 840, 843-844, 846, 848, 850, 852, 873 |
299D3 XE | BX900523, 527, 531, 543, 561, 564, 566, 574, 577, 579, 582, 589, 594, 603, 606, 614, 623, 638, 640, 711, 718, 723, 726 |
301.6 | MY600198, 220, 229-230, 280, 282, 287-288, 307-309, 327 |
301.7 CR | JH701455 |
301.8 | H8X00144, 463-464, 475, 482, 526, 536-538, 753, 757, 768, 772-773, 778, 1291, 1297, 1342-1343, 1346-1347, 1406, 1444, 1460-1461, 1499-1501, 1557, 1629, 1655, 1658, 1661-1663, 1737, 1756-1758, 1760 |
302 CR | RHM00155, 683, 691-692, 770, 776 |
303.5E CR | JX201255, 1276, 1461, 1473, 2018 |
305.5E 2 | CR508665, 8667, 8669 |
308E 2CR | FJX07618, 7621, 13544, 13563, 13583 |
906H | SDH02515 |
906M | H6603436, 3764 |
D4K 2 XL | MT307126 |
*******Group 2******* | |
322B | 1YS00332 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the attached Rework Procedure. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-750 mo |
NOTE: This is a 1.3-hour job for Group 1 | ||||||
*******Group 2******* | ||||||
0-750 mo |
NOTE: This is a 1.3-hour job for Group 2 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |

Replace a PL240 with a PL243 Before going to the Customer Site: 1. Refer to M0098124 Installation Instructions for all tools to perform the radio installation, as well as familiarity with the installation process. At the machine: Note: The PL243 can be installed using the same 4-wire installation method that was used on the PL240 installation. 2. The following table provides a comparison of the wiring on the PL240 cellular radio to the wiring on the PL243 cellular radio . |
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Image1.1.1 |
3. Document the asset Service Meter Hours (SMH) for setting SMH on the new device. 4. Power down asset and switch master disconnect to ?OFF?. Refer to applicable safety instructions in M0098124. 5. Disconnect all PL240 wires and remove it from the machine. Note: Upon removal and canceling the subscription, dispose of the PL240 following local guidelines. 6. Mount the PL243 on the asset. Refer to ?Mounting the Radio? in Special Instruction M0098124 for mounting instructions. 7. Locate the wires that were used for the PL240 per reference Table 1.1.1. Utilize optional extension harness 591-5058 if needed. 8. Use the 3-position Plug Assy, 155-2260, and the 6-position Plug Assy, 155-2274, for connecting to the PL243. 9. Insert the +Battery wire into location A of the 3-position plug. 10. Insert the -Battery wire into location B of the 3-position plug. 11. Insert the Key Switch Power wire into location C of the 3-position plug. 12. Insert the Engine Running signal wire into location 5 of the 6-position plug. Note: If desired, an Alternator R-Terminal signal can be used as an Engine Running input on the PL243 . |
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Image1.2.1 |
Note: If an Arc Suppressor was used on the PL240 wiring, it is NOT required on the PL243 but may remain connected if desired. 13. Contact your PL Admin to perform a communication check through DSP. 14. Contact your PL Admin to register and subscribe the PL243. Refer to Special Instruction, Installation Procedure for Product Link PL243 Cellular Radio Systems, M0098124, ?Registration and Subscription?. 15. Contact your PL Admin to set the Total Operating Hours to the appropriate value. Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809. For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2. Americas: 1-309-636-8500 EAME/APD: 65 6828 7080 Australia: 61 738 038 160 India: 44 3340 3660 The PL243 radio device may not have the latest software on-board. Device should have firmware 593-2137 or newer. Please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a ?System Technology? event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use ?FOTA Request? and the PL243 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare. |