PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0390]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS

UEBE0390-15

Show/hide table

03Mar2020

(Revised 24Nov2020)

U-105

A-79

D-98

O-92

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS
7606 7620 7610		PS46590

Show/hide table

NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46590" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces 03Mar2020 (Revised 27Oct2020) Service Letter. Changes have been made to the Affected Product.

Show/hide table

TERMINATION DATE

31Dec2022

PROBLEM

Show/hide table

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
*****Group 1*****
120K	SZN01463, 1550-1551, 1720, 2305-2309, 2311, 2313-2314, 2316-2319
120K 2	SZS00420, 683
120M 2	M9C00267 M9H00348
12M 2	F9M00372, 464 R9S00280
12M 3	N9F00237, 322
140H	5HM00634, 708 XZH01091, 2095, 2201
140K	SZL01568, 2026, 2061, 2063, 2075, 2130-2134, 2136, 2167-2176, 2211, 2284, 2356, 2647, 2745, 2794, 2847, 2850, 2921-2922, 2955, 3013-3015, 3307, 3309, 3353, 3407-3408, 3446, 3459-3460, 3463, 3465-3467, 3469-3470, 3472, 3485-3486, 3491-3492, 3521, 3527, 3531-3532
140M	B9D01865 B9M00942, 1040
140M 2	M9D01037, 1328 R9M00228
140M 3	N9J00180
14H	ASE00627, 2089
14M	R9J01253
160H	XZK00437
160K	SZM00162, 633-634
160M	D9T01371
16H	ATS00659
16M	B9H00143 R9H00233, 449, 739, 923
24M	B9K00407
320C	BPR06457 MAB00465
320D	DHK00482, 624, 944 FAL01678, 2928, 4483, 7345, 7376, 8873, 8876-8877, 8887, 8890, 8894, 8896, 8900-8901, 8916, 8921, 8947, 8954, 8961-8962, 8964, 8966-8967, 8969-8973, 8975-8977, 8988, 8990-8991, 8993, 8995-8997, 8999, 9001-9003, 9009, 9011-9012, 9015-9016, 9019, 9022, 9027-9029, 9031, 9034-9035, 9037, 9040-9043, 9045, 9047-9048, 9052-9053, 9055-9056, 9058, 9060-9065, 9071, 9076, 9078-9082, 9085-9095, 9100, 9102, 9104-9105, 9108, 9110-9112, 9115, 9228, 9232-9233, 9235, 9237, 9271, 9276, 9278-9280, 9282, 9284, 9286, 9288-9289, 9293-9295, 9297, 9299-9302, 9305-9307, 9309, 9311-9315, 9318-9319, 9323, 9326, 9328, 9330-9333, 9335, 9344, 9437, 9446, 9448, 9450-9451, 9454-9460, 9462-9465, 9468-9469, 9471-9472, 9474-9479, 9481, 9485-9486, 9490-9492, 9494, 9496-9498, 9500-9501, 9504, 9558, 9566-9567, 9604, 9609-9611, 9614, 9616, 9620-9621, 9623, 9625-9627, 9629, 9631, 9643-9644, 9647-9649, 9652-9654, 9656-9657, 9662-9663, 9681-9682, 9684, 9699, 9725-9726, 9729-9730, 9734-9735, 9737-9739, 9741, 9743, 9745-9746, 9749, 9753, 9755-9757, 9763, 9765, 9767-9776, 9778, 9780, 9786, 9789-9791, 9795-9798, 9800, 9804, 9808, 9821, 9869, 9880, 9889-9892, 9897-9898, 9979, 9982, 9987-9989, 9993, 9996, 9999-10005, 10007, 10009-10012, 10015, 10032-10037, 10051, 10063, 10074, 10076, 10078-10079, 10083-10084, 10087-10092, 10094-10099, 10101, 10106, 10109, 10131, 10137, 10145, 10147, 10149, 10152, 10158-10159, 10161-10163, 10166, 10168-10169, 10173, 10179, 10182, 10186, 10188, 10190-10193, 10195-10196, 10198-10202, 10204, 10206-10207, 10209-10214, 10225, 10234, 10269, 10277, 10364, 10366, 10374, 10376, 10379-10380, 10394, 10397, 10420, 10423, 10430-10432, 10435-10436, 10438, 10440, 10443, 10445, 10447-10448, 10450, 10452, 10455-10459, 10462-10471, 10473, 10478-10479, 10483, 10490, 10492-10497, 10499-10500, 10504-10508, 10510-10512, 10541, 10543, 10546, 10548-10551, 10553-10557, 10560-10563, 10566, 10568, 10574, 10576, 10584-10585, 10598, 10610, 10613-10614, 10622, 10625, 10627, 10630-10631, 10633, 10635-10636, 10638-10639, 10642-10648, 10651, 10654-10658, 10662, 10664-10665, 10667-10669, 10672-10675, 10677, 10680, 10682-10683, 10685, 10690, 10693-10695, 10697-10701, 10704-10705, 10708-10709, 10711-10712, 10717-10718, 10724, 10727, 10729, 10737-10738, 10740, 10743-10744, 10746, 10748-10761, 10763, 10765-10767, 10774-10775, 10777-10778, 10782-10783, 10786, 10788, 10790, 10801, 10806-10811, 10813-10815, 10817, 10819-10820, 10828, 10833, 10840, 10848-10849, 10851-10852, 10854, 10856, 10858, 10864-10865, 10868-10869, 10873, 10875, 10878-10885, 10887-10891, 10893, 10896-10897, 10899-10902, 10906-10907, 10910-10911, 10913, 10917-10922, 10924, 10927, 10930, 10934-10936, 10938, 10943, 10945, 10948, 10951, 10953, 10961, 10963-10964, 10966, 10971-10981, 10983, 10987, 10989, 10991-10993, 10995-10996, 10999, 11001, 11003, 11007, 11013, 11042, 11045, 11047, 11059, 11061, 11068-11070, 11073-11076, 11084-11085, 11088-11089, 11092-11093, 11099, 11101 JGZ02480, 2851 KGF00684, 1837, 5565, 6549, 7611, 7631, 7639, 7698, 7707, 7736, 7740, 7904, 7929, 7935, 7953, 7974, 8326, 8332-8333, 8679, 8701, 9176, 9179, 9181, 9184 KLM00259 PCM02335, 2340, 2350, 2379, 2392, 2417, 2419, 2423, 2449, 2456-2457, 2460, 2466, 2470, 2476, 2482, 2499, 2519, 2545, 2559, 2616, 2618, 2620-2623, 2629-2631, 2634, 2639, 2642, 2644, 2671, 2678, 2683, 2689, 2698-2699, 2710, 2714, 2718, 2722, 2726, 2732-2735, 2748, 2754, 2766, 2768-2769, 2771, 2808, 2813, 2821-2822, 2830, 2859, 2862, 2869, 2871-2872, 2877, 2882, 2884, 2888-2889, 2971-2972, 2979, 2988, 2995, 3010, 3012-3023, 3025, 3028, 3030-3031, 3035-3038, 3040-3042, 3045-3047, 3049-3051, 3053-3060, 3066, 3068-3070, 3073, 3075, 3077-3080, 3083, 3085, 3087-3088, 3092-3094, 3097, 3104-3105, 3111, 3114, 3118, 3121, 3124-3125, 3127-3132, 3134, 3137-3139, 3143-3144, 3150, 3152-3159
320D 2	DNP00277, 315, 408, 536, 691, 795, 817, 827-828, 854, 857, 859 LCA00286, 318, 324, 329-333, 337, 340-344, 346, 349, 353, 363-366, 372-373, 381-382, 388, 392, 394-395, 403, 405-407, 412-414, 416-417, 427, 444, 446-449, 453-459, 461, 465, 467, 469, 471, 473, 486-492, 494-495, 497, 504, 506-515, 524-525, 530, 532, 534, 537, 556-558, 560, 562-563, 566, 571, 582-583, 589, 591-594, 597-600, 604-605, 607, 614-617, 622, 624, 627, 630, 642-650, 652-654, 658, 660-662, 664, 669-674, 677-678, 682-683, 685-687, 689-692, 696, 698, 700-706, 708-709, 712-714, 716, 791-794, 799, 812, 819-820, 822, 824, 828-829, 834-835, 841-842, 845-849, 853, 856-857, 860-861, 863-865, 868-870, 872-877, 884-887, 890, 896-897, 900-902, 904, 906-910, 913, 916-923, 925-926, 928-933, 935-936, 940, 942, 946-950, 953, 956, 959-960, 963, 965-966, 968, 970, 999-1002, 1004-1010, 1012-1013, 1015-1016, 1020-1024, 1026-1030, 1033-1036, 1040-1043, 1048-1055, 1057, 1063, 1066-1070, 1074, 1076-1078, 1080, 1083-1084, 1087, 1091, 1093-1095, 1098-1100, 1105, 1108-1109 RDZ10093-10094, 10106 TDN00361, 363, 369, 378, 382-383, 387-388, 390-394, 397, 401-402, 405, 409, 412-413, 441, 450-451, 453, 457-461, 467, 470, 475, 478, 489-490, 494, 500, 502-503, 505-506, 514, 520, 522-524, 527-529, 534-536, 539, 541, 543, 545, 549 TDZ00162-00163, 165, 167-168, 171-172, 175-176, 181-182, 184-187, 189, 191, 194-195, 197, 201, 203-205, 210-212, 215-218, 221-222, 230-235, 238-242, 245-246, 248, 250-251, 253-255, 258-260, 264-267, 272, 274-276, 279, 282-288, 290-296, 298-300, 307-309, 312-323, 327, 329-330, 334, 336-337, 339-340, 343-345, 348, 351-352, 356, 362-366, 368-369, 372-374, 376-378, 381, 385, 389, 391, 396, 406, 409-412, 416, 418-420, 422-425, 427-429, 433-434, 437-438, 441, 445-446, 450, 465-466, 469, 472, 474, 476-480, 482-486, 489, 500, 503, 505-506, 513-514, 516-518, 520-521, 523-525, 530-531, 533, 537-538, 540-541, 543, 552, 554, 561, 565-568, 573, 576-577, 586, 588, 606, 608-609, 626-628, 631-632, 634-642, 644, 657, 665, 668-669, 679, 682, 685, 688, 692-695, 699, 707, 709, 725 TMF00234-00238, 241, 244-247, 249-252, 254-256, 260-261, 265-266, 269, 273 YBK00207
320D 2GC	ZBH00548-00549, 556, 598
320D 2L	DNS00466-00467 EKT00169, 191 RAR00445, 449, 533, 539, 662, 912, 938, 1239, 1534 ZCS00191-00192, 375, 380, 772, 1111, 1209-1210, 1302, 1391, 1491
320E L	NAZ00189, 232, 245-246, 257, 260, 284, 355, 393, 403, 422, 450, 453, 466, 480, 604, 635, 657, 692, 713, 738, 762, 764, 766, 857, 861, 894, 900, 912-914, 931, 951, 961, 963, 994, 998, 1021, 1059, 1073, 1094, 1130, 1132, 1144, 1148, 1150, 1178, 1202, 1217, 1326-1327, 1341, 1435, 1445, 1468, 1501, 1522, 1555, 1592, 1708, 1725-1726, 1740, 1855, 2019 TNJ00226-00227, 242, 309, 325, 343 WBK00218, 268, 324-325, 327, 361, 449, 468, 492, 523, 527, 561, 599, 624-625, 632, 644, 661, 692, 695-696, 718, 813, 824, 835, 860, 882, 887, 889, 917, 941, 967, 1074, 1134, 1205, 1295, 1315, 1339, 1357, 1359, 1408, 1434, 1436, 1477, 1483, 1489, 1497, 1528, 1583, 1642, 1717, 1981, 2095, 2101, 2108, 3339, 3389
320E LN	DFG00196
320E LRR	PNL00166, 173, 182, 187-188, 191-192, 206-208, 227, 233, 235-236, 262, 269, 271, 288, 378, 381, 412-414, 416, 421-426, 431-432, 499, 553, 635 TFX00111, 166-167, 215, 241, 262, 293-294, 333, 363, 386-388, 462, 501
321D LCR	MPG00422, 453, 535, 638, 733, 759, 999, 1046 TXA00430-00431, 437, 483
322B	1ZS00221
322C	MAR00239
323D 2L	KCE00304 PJP01196, 1315, 1321-1323, 1330
323D L	JLG00353, 413 SDC00464, 735, 828, 911
323D LN	RAC00533
323E L	RAP00183, 188-189, 197, 206-207, 284, 302, 320, 361, 378-379, 398, 402, 413, 427, 446-447, 456, 458-459, 473, 490, 505, 519, 529, 553, 559-560, 565-566, 581-582, 595, 602, 609, 630-631, 634, 636, 677, 684, 690, 704, 727, 751-752, 776, 816, 827, 829, 844, 849, 854, 869, 879, 889, 893, 897, 905, 915-916, 918-919, 922-923, 933, 945, 949, 957-958, 964-965, 978, 981, 1029
323E SA	YRP00135-00138, 141, 145, 149, 159-160, 163-164, 171, 183, 186, 196-197, 209, 223
324D L	DFP00814, 867, 1188, 1194, 1215, 1219, 1331, 1347, 1351 JJG00146 SYM00705, 722, 788
324D LN	EJC00681, 684
324E L	PNW00365, 380, 444, 462, 492, 507, 524, 533, 561, 594, 605, 623, 676, 690-691, 695, 724, 733, 743, 758-759, 762, 891, 894, 896, 1384 TLF00115, 154, 186, 205, 207-208, 220, 223, 228, 268, 277, 314, 316-317, 323, 335, 368-369, 378, 381-382, 387-391, 431, 448-449, 474, 506-507
324E LN	LDG00243, 246, 258, 263, 280, 286, 302, 306-307, 317, 319, 363, 401, 403, 411, 434, 485, 518-520, 535, 559, 561, 564, 567, 569, 571, 591
325C	CRB00705 JLC00296
325D	GPB00777 SCR00817, 837, 891
328D	MKR00186
328D LCR	RMX00327, 419, 432, 487, 504, 811, 966 SWF00224, 228, 265, 284
329D 2L	THW00316-00317, 327, 394, 417, 419
329D L	DJF00858-00859, 928, 1014, 1023, 1219, 1228, 1251, 1293 MNB00723, 1181, 1183, 1228, 1230-1232, 1234, 1279, 1282, 1315, 1381, 1431
329E L	PLW00384, 434, 449, 455, 461-462, 504, 535, 556, 573, 617, 682, 722, 743, 811, 864, 931, 956, 966, 977, 983, 996, 1013, 1022, 1046-1047, 1051, 1057, 1096, 1116, 1125, 1135, 1256, 1320, 1368, 1461, 1484, 1494, 1513, 1517, 1534, 1580, 1626 TST00356, 360, 402, 421, 447, 474, 479, 482-483, 505, 508, 523-529, 565, 573, 595, 603, 628, 633-634, 639, 644-645, 679, 685, 687, 702, 705, 707, 728, 734, 739, 746, 764, 769, 776-778, 831, 836, 840, 844, 849, 863, 865, 869 ZCD00173, 179, 185, 240, 243, 463, 465-466, 471, 474-475, 498, 504-505, 536, 554-555, 559
329E LN	RLD00242, 274, 276, 318, 320-321, 338, 343, 345, 349, 363, 378, 389-390, 396, 413, 422-423, 427, 461, 463-464, 470-471, 482, 499, 503, 541, 551, 553, 612, 645, 651, 656-657, 659, 663, 678-679, 682, 691, 720, 733-736, 742, 748, 758, 782
330C L	DKY01980, 3250, 3611 GKX00344
330D	NBD00737, 743, 746 RAS00711
330D 2L	RCK00189, 280 SZK00268, 345
330D FM	L2K00217
330D L	MWP01277, 2299
330F L	WBA00117, 126
330F LN	LBN00173-00174, 187, 208
335F	KNE00387
336D	KKT01072
336D 2	TLY00203, 238, 242, 249 WDC01367, 1370
336D 2L	YCF00380-00381, 413-414, 473-474, 527-530, 558, 598, 603, 605, 624, 729, 870
336D L	J2F00401, 478, 488, 501, 503, 855-857, 865, 878, 960, 976, 978, 989 M4T01396 MDS00234 MPL00537, 541 PPN00632 PRF01357 W3K00597 ZML00493, 500
336E L	BZY01293, 1311, 1386, 1411, 1437, 1442, 1453, 1460, 1488, 1541, 1556, 1596, 1620, 1632, 1644, 1697, 1699, 1704, 1886, 1894, 1909, 1916, 1923, 1926-1927, 1938, 2033, 2036, 2074, 2113, 2116, 2118, 2122, 2438, 2440-2441, 2468 FJH00222, 274, 277, 501, 518, 590, 604, 799, 920, 1107, 1151, 1159, 1492 JRJ00340, 439, 477, 489 YCE00223, 250, 269, 287, 322, 391, 537, 549, 554, 586, 592-594, 602, 616, 650, 662, 709 YEP00141, 378, 460, 466, 480, 494, 499
336E L H	GNY00131 RZA00327, 427, 444, 995, 1044
336E LN	TMZ00242, 265, 267, 298, 314-315, 328-329, 337-338, 358, 363
336E LN H	SSL00150, 153, 155, 161
336F L	RKB01424 WTZ00161 ZBJ00145
336F LN	KFT00263 RBC00217
336F LN H	MTW00167
336F LXE	DFY00205, 210, 221, 223, 225 LTP00204
336F OEM	B3400103-00104
345B II LC-FIX	AGS00602, 1394, 1503
345B L II	CCC00421, 1295
345C	DHP00434 PJW00379, 1057, 1571, 2042
345D L	RGG00252
349D 2	RAN00237
349D 2L	TAH00353
349E L	KFX00184, 374, 389, 413-414, 427, 450, 475, 506, 524, 537, 584, 607, 647, 649, 697
349E LC-VG	DGE00228
352F	XAL00123
352F (VG)	KBP00236, 273, 285, 301, 307
352F XE-VG	SD200205
365C L	MCS00392
374D OEM	JNZ00121, 147, 149
374F L	DNM00220, 366
385C L	EDA00492 T2E76001
390D L	WBT00266
390F	GAY00193
390F L	MGF00154, 230, 268, 275
390F MH OEM	B3700102
390F OEM	PT700101
529	52965373
561N	TAD00114
583T	CMX00444-00445, 447-448
587T	FAT00474
6015	DHB15341
623B	46P02275
627G	DBD00770
637G	DFJ00272
725	B1L00624, 1583, 2761, 2865, 2882, 2897
725C	TFB00121, 211, 374, 419, 431, 795
730	AGF00946, 953 B1M02048, 2202, 4084, 4220, 4223, 4271, 4285-4286
730C	LFF00257, 262, 265, 287, 297, 338, 341, 370-371, 433 TFF00141, 148, 198, 237, 249, 251-252, 255, 327, 332, 342, 352, 499, 606, 810, 859, 1083, 1104, 1118, 1329
735B	L4D00460 T4P00349, 352, 385, 389, 463
735C	TFJ00192
740	B1P00662, 1623, 3173, 3510, 6049
740B	L4E00644, 670, 679, 681, 689, 827-828, 1003, 1007, 1072, 1254, 1434, 1954, 2175, 2307, 2334, 2336-2339, 2387, 2402, 2458, 2464, 2558, 2576, 2617, 2619, 2980, 3164 T4R00313, 350, 395, 845, 860, 898, 1186, 1196, 1206, 1411-1412, 1415, 1854, 2003, 2162, 2504, 2777, 3050
745C	LFK00719-00720 TFK00744, 1260, 1331
773B	63W03272, 3277
773F	EED00454, 581
775E	BEC00103
775F	DLS00710, 793
777	84A01293, 1309
777B	4YC01652, 1654, 1657
777C	4XJ00988
777D	FKR00935, 1127-1128, 1219, 2079
785D	MSY00068-00069, 103, 327, 401, 412
789B	7EK00561
789C	2BW00119, 1629, 1990-1991, 2022, 2029
825G	6RN00320
826G	7LN75013
834H	BTX01231
836G	7MZ00274, 447 BRL00368, 375, 515
836H	BXD00297, 412, 668
854G	A4W00239
854K	H8M00310
943	19Z00227
950 GC	M5K00308, 372-374, 402-403, 459, 586, 589, 626-627, 646, 650-652, 720, 766, 769, 949, 971-973, 1015-1017, 1051-1052, 1306-1307, 1394, 1405, 1710, 1875, 1888, 1914, 1990-1992, 2073-2074, 2098-2099
950F I/II	4DJ03490
950G	3JW01008
950G II	AXR00250 AYB00403
950H	JAD02004-02006, 2037-2038, 2040, 2093, 2095, 2215, 2218 K5K01615 M1G00360 MXL01006, 1050, 1079, 1263, 1292, 1593, 1640-1641 N1A00155, 1266, 1634
950K	FER00213, 216, 269, 286, 295, 298, 304, 402, 436, 453, 476-477, 506, 533, 549, 610, 684, 687, 710, 712, 741, 747, 753, 776 J5M00189, 194, 201, 252, 275, 303, 332, 334, 336, 357, 359, 368, 374-377, 407, 422, 457, 460, 462, 464, 466, 477, 482, 484, 503, 508, 519, 530, 537, 551-553, 1041, 1082, 1091, 1114, 1159, 1183, 1185, 1191, 1216 R4A00291, 308, 338, 340, 342, 397, 409, 418, 443, 455, 473, 532, 582, 588, 593, 598, 607, 621, 676, 761, 843, 861, 943, 1027-1029, 1049, 1070, 1074, 1089, 1099, 1106, 1114, 1118, 1121, 1125, 1137-1138, 1175, 1263, 1324, 1379, 1498, 1507, 1510, 1513, 2023, 2065, 2103, 2110, 2115, 2160, 2171-2172, 2189, 2191, 2217, 2242, 2244, 2256, 2286, 2331, 2333, 2355, 2358, 2390, 2505, 2508, 2512, 2526, 2699, 2773, 2802, 2807-2808, 2818, 2829
950M	FTR00303, 308, 311, 318, 354, 362, 388, 416, 440, 457, 489, 511, 566-567, 633
953D	LBP01358, 1491, 1612, 1688, 1756, 1819, 1822, 1834
962G II	AXY00406 BAB00778
962H	K6K00208 N4A00514, 772
962K	FLL00167, 187, 298, 396 T6A00289-00290, 300, 304, 326, 331, 370, 395-396, 429, 440, 450, 452, 1031, 1066, 1092 X4T00328-00331, 336-337, 351, 366-374, 380, 396, 448, 476, 481
962M	F2T00203, 205, 235, 254, 257, 292, 297, 310, 318, 361
963C	2DS03112
963D	LCS00263, 1870, 1898, 1965, 2029, 2063, 2105
966F II	1SL01291
966G	3ZS00498
966G II	ANZ01432
966H	A6D01303, 1323 A6G00506, 2784 A6J00794 BJ600279, 318, 396, 599-600, 917, 1015, 1462, 1780, 2054, 2335, 2408 RYF01181, 1347, 1349, 1440, 1442, 1602, 1623 TAL02537, 2546, 2680, 2692
966K	PBG00310, 334, 337, 341, 381, 394, 398, 414, 418, 427, 457, 462, 473, 484-485, 498, 501, 515, 571, 590, 593, 609, 641, 647, 680, 696-698, 700, 725, 728, 737, 770, 792, 825-826, 834, 846, 926, 968, 1004, 1029, 1032, 1079-1080, 1195, 1236 TFS00121, 148, 180, 191, 196, 232, 308, 370, 390, 392, 452, 511, 565, 589, 662, 666, 673, 676, 689, 733, 740, 748, 760, 762, 799, 833, 873, 875, 894, 913, 955, 958, 1028, 1040, 1078, 1087, 1212, 1275, 1295, 1297, 1307-1309, 1313
966K XE	NGX00202, 208, 232, 250-252, 278, 294, 308, 327, 340-343, 362-363, 371, 379, 401, 403, 406-408, 415, 425
966M	DYC00403, 426, 490, 508, 592 KJP00407, 515, 529, 554, 556, 653, 733
966M XE	P6C00303, 306, 309, 317, 319, 345, 355, 372, 415, 458, 494, 503, 507, 512, 515, 534, 552, 573, 577, 580
972G II	AXE00380
972H	A7G00796, 803
972K	PEM00276, 302, 306, 311, 320-321, 328, 330, 349, 396, 436, 443, 446, 457, 482, 486, 491-492, 495-496, 510, 517, 556, 560, 568, 575, 580-581, 621, 667, 682-683, 695, 700, 750, 773, 788, 793, 832, 911-912, 919, 921, 944 Z4W00118, 151-152, 218, 269, 279, 413, 522, 549, 636, 667, 709, 722, 724
972M	A8P00207, 233, 243 JPR00326, 358, 360, 400, 405, 427-428, 485, 558-559, 576
972M XE	EDW00206, 216, 238, 248, 253, 288, 296, 328, 343, 379, 390, 394
973C	3RZ00338 LDX00305
973D	LCP00316, 319, 323, 327, 381
980G II	AXG00449
980H	JMS01551, 5157 KZL01257, 1285, 1298 MHG00489, 763, 928, 6329 PF800374, 546, 571-572, 658, 666, 698
980K	GTZ00143, 190, 230-231, 317, 332, 342, 344, 409, 420, 565, 595, 597, 607-608, 637-638, 674, 787, 810, 818, 823, 829, 841 W7K00306, 335, 349, 490, 497, 513, 621, 700, 716, 754, 827-828, 859, 897, 903, 909, 957, 990, 1021, 1050, 1070, 1074, 1213, 1224, 1233, 1242, 1288, 1292, 1304, 1314, 1318-1322, 1337, 1524, 1526, 1617, 1671, 1706, 1719, 1754, 1861, 1866, 1884, 1907, 1909, 1927, 1990, 2005, 2072, 2083, 2142, 2242, 2247-2248, 2255-2256, 2259, 2261-2262, 2269, 2274-2275, 2283, 2297, 2305, 2311, 2317, 2368
980M	KRS00385 N8T00305, 333, 342, 346, 375, 379, 392, 416, 445, 479, 489-490
982M	F9A00209, 221, 225, 236, 245, 257-258, 271-272 K1Y00228, 235, 249, 253, 278
986H	L8S00339
988B	50W06574
988G	2TW00501
988H	A7A00251, 255 BXY01314, 2166, 2425, 4423, 4712
988K	TWX01218
990H	BWX00498, 554
992D	7MJ00349
992G	AZX00697
994F	44200340
AD30	DXR00365, 578
AP-755	B3T00268
AP1000F	AC400162, 172
AP1055F	TJ500208
CB-534D	C8M00141
CB14	DTT00947
CB22B LRC	46600156, 320, 322
CB44B	TWC00143
CB54	JLM00780
CC24B	46800103, 107
CP56	C5P00425, 556
CS-423E	BWG00330
CS-533E	TJL01630
CS-563E	CNG01706
CS-583C	7MN00159
CS44	M4C00678 M4S00180
CS54B	L4H00249 M5B00641
CS56	C5S00785, 1244, 1256, 1591 FCS00245, 767
CS64	C7F00179
CS66B	CS600230
CS78B	L8C00173
D10R	3KR00789
D10T	RJG00753, 760, 763, 1044, 1825, 2665, 2685, 2861, 4235
D11N	74Z00320
D11R	7PZ01345
D11T	GEB00239 JEL00214
D11T CD	TPB00170
D5N LGP	AKD00315, 1542
D5R XL	D5X00192, 201
D6K 2 LPG	RST00241, 247, 414, 622, 922
D6K 2 XL	WMR00240, 286, 303, 327, 393, 404-405, 407, 430, 436
D6K LGP	DHA01320, 1711, 1912, 2025, 2318
D6K XL	FBH02621, 2626
D6M LGP	4JN01200
D6N LGP	ALR00755 ALY03028, 3078 PBA00207, 247-248, 334, 349, 515, 523, 716, 763, 768, 941-942, 1186, 1237, 1646, 1702, 1715, 2023, 2131, 2185, 2194, 2737, 3029, 3174
D6N XL	PER00230, 245, 376, 444, 506, 644
D6R II LGP	ADE00197 BNC00157, 439
D6R II XL	AAX01153, 1297
D6R II XW	AEP00271 DAE00135
D6R III LGP	DMK00195, 321, 328, 495
D6R IIIP LGP	DLM00170
D6R LGP	9PN00494
D6R X	S6X01656, 1723, 1943, 1947, 2014
D6T LGP	JRW00160, 164, 190, 207, 228, 254, 312, 318, 324, 341, 381, 385-386, 400, 421-422, 434, 436-437, 446, 448, 454, 474, 477-478, 510, 516, 519, 554, 571, 594, 623, 633, 656, 660-662, 702 KJL00660 LKJ00367, 390, 585 SGT00107, 110, 113, 120, 137-139, 164, 233, 235, 237, 280, 294, 313, 329-330, 352, 356 ZJB01122, 1193, 1478, 1542, 1545, 1579
D6T LGP PAT	EJJ00239 KSB00329, 333, 335, 405, 1138, 1174, 1202, 1237, 1325, 1436, 1459, 1661, 1707, 1835
D6T P XW	DJG00349
D6T XL	GCT02756-02757 GMK00625, 1287, 1465, 1541 TSM00106
D6T XL PAT	DTD01106
D6T XW	WLM00126
D7E	HKA00425, 438
D7E LGP	SSH00348, 352, 360 TJA01178, 1184, 1235, 1238, 1251
D7R	DSH00116, 118 R7B00207, 310-311
D7R II LGP	ABJ01521
D7R LGP	R7H00217
D8R	9EM08639, 8953, 8955-8956, 9146, 9446
D8R II	6YZ01672
D8T	FCT01208, 1237, 1283, 1522, 1569 FMC00646 KPZ00865, 1360, 1647, 1662, 2506, 4147-4148 MLN00455, 1763, 1917
D9L	14Y02205
D9N	1JD01862
D9R	7TL00464, 1121, 1123 WDM03045
D9T	RJS00377-00378, 525-526, 529, 644, 787, 810, 918
IT62H	M5G00358
M325D L MH	KAY00243
MD5150	SEY00102
MH3037	KPM00205, 220
MH3059	RBR00302-00303, 306-307, 309
PL83	KSD00199, 201-202, 205, 222, 235, 260, 262
PL87	KKJ00210
R1300G	NJB00209

Show/hide table

*****Group 2*****
6020B	DNR00101
725C	LFB00224
770G	ECM00327 ECX00102-00105, 107-109 KDH00242, 265
772G	KEX00121 LTS00392 LTX00206
773G OEM	T5S00120
775E	BEC00344
775G	RFM00634
777G	RDR00121 TNM00240, 292, 362-364, 383, 388, 391, 419, 432, 454-455, 536-537, 539, 801
777G OEM	T4Y00100, 167-169
826K	23200256, 6036, 6046 SET00307-00309, 311
836K	TWZ00560
854K	H8M00304, 309
854K 2	H9K00340
962K	X4T00288
962M	F2T00128
966K XE	NGX00107
966M	KJP00405
966M XE	P6C00553
980K	W7K02349
988K	LWX00602-00603, 608, 641, 650, 721, 723 TWX00203, 259, 346, 379-380, 382, 409, 464, 605, 1011, 1048
992K 2	ZMX00262, 622, 625
D10T	RAB00231 RJG01660, 4707
D11T	AMA00182, 189, 257, 259, 270, 272, 382, 456-457, 520 JEL00212, 260, 282, 323, 373
D6K XL	FBH01969
D9T	REX00347, 411 TWG00273, 321, 333, 462, 488, 510, 519-520, 599
PM-200	P1M00147
PS-360C	PJF00595-00596

Show/hide table

*****Group 3*****
226B 3	MWD06041
248B	SCL01385
259B 3	YYZ05025
259D	FTL00696, 698
262D	DTB00680
277C	JWF00658, 2490, 2572
279C	MBT02874
289D	TAW00810
299C	JSP00614
299D	GTC01260
302.7D	LJL00820, 826, 833
303.5D CR	RHP01634
303E CR	HHM00516, 522, 2037, 2039
304E CR	TTN00354, 2917
305.5E CR	FKY01667
305D	XER01492
305E 2	H5M01251, 1428
306E 2	E2W01554
308D CR	FYC00889, 2388, 2409
308E 2CR	FJX00388, 498, 1011, 1303, 1359, 1449, 1500, 2277-2279, 2281, 2360, 2457, 2460, 4497 TMX00574, 584, 816, 865-866, 889, 1271, 1277, 1282, 1289
308E CR	GBJ00710, 840, 882, 933, 935, 941, 1028, 1375, 1836, 1885
311C U	PAD00314
311D LRR	PNJ00288
312C L	BWH01526
312D	HCW00544, 546 KLE00146, 215, 219 PHH00284
312D 2	TJY00244, 263, 270, 282, 297, 301, 336, 339, 347, 350-352, 359-360, 364-365, 367, 369-370, 372, 374
312D 2GC	BRW00565-00571, 578-579, 581-584
312D LC	KCD00332
312E	PZL00138, 141, 164, 267, 540, 619, 681, 706, 719, 763, 788, 852-853, 857, 875
312E L	WEY00242, 244, 278, 325, 372, 400-401, 413, 523, 729
313F LGC	GJD00365
314D LCR	SSZ00713 TXN00580, 670, 676, 683
314E LCR	DKD00191, 262-263, 265, 388, 476, 478, 497-499, 662, 676 ZJT00225, 758, 794, 852, 1415
315D	KBD00195
315D LC	CJN02818-02819, 3063
316E L	DZW01249, 1522, 2026 YZZ00138, 192, 215, 219, 245, 277-279, 298, 332, 338, 458, 461
318D 2L	TZS00447, 449-450, 453, 464-465, 475, 481-482 WGR00196, 208, 221, 225, 236, 248, 264-265, 268-269, 273, 278, 287, 293, 296, 300, 303, 312, 317-319, 321, 324, 330
318E L	DZF00175, 178, 203, 336 WZS00188
319D LC	AYF00301 BZH00162, 330, 429 ZGZ00320
416E	MFG07496
416F 2	LYA00161
420E	HLS02967 KMW02274 PHC00421
420E PL	DAN00830, 895
420E ST	DJL03232
420F IT	JWJ00349, 2652
428F 2	LYG00245, 356, 637
432E	BXE00562, 1479 JBA01675, 1690, 2065, 2558
432F	LNR00234, 274 PXR00440
434F	FLY00188 MTR00158
444F	FBN00193 JXR00237, 341
906H 2	JRF00777, 786, 791, 820, 822, 826-827, 829-830, 834, 854, 1108, 1110, 1113, 1223, 1239, 1261, 1267, 1289, 1384, 1563, 1698, 1778, 1788, 1792, 1808, 1810, 1812, 1821-1822, 1843, 2524, 2618, 2632, 3221, 3224, 3299, 3324
906M	Z6600222
907H	SJM00155
907H 2	JRS00325, 575
908	TAR00507
908H	LMD01309, 1311
908H 2	JRD00925, 927, 938, 1124, 1126, 1147, 1314, 1623, 1636, 1639, 1646, 1649, 1658, 1822, 2033, 2044, 2065, 2895, 2899, 2922, 2929, 2932, 2989
914K	CD200754, 800
924H	JTM00867
924K	ENC01304, 1451 HJF00100, 655, 664, 666, 668, 682-683, 693, 699-704, 706, 733, 735, 737 PWR01334, 1542, 1615, 1870, 1895, 2128, 2131, 2280, 2324, 3260, 3409, 3629, 4064
930G	TFW01028 TWR01782
930H	DHC00817, 1395, 2455, 3099, 3746, 4153 FTD00839, 1491
930K	EYE00592, 638, 690, 703-704, 706 RHN00508, 1093, 1491, 1493, 1629, 1659, 1663, 1920, 1929, 1970, 2419, 2555, 2557, 2631, 2634, 2711, 3127, 3401, 3543, 4299
938G II	CRD02391
938H	JKM01954 LKM00160, 1599
938K	HFW00814, 857-858 SWL00309, 347, 886, 1085-1086, 1089, 1093, 1258, 1398, 1403, 1917, 2007, 2012, 2096, 2188, 2225, 2458, 2465, 2700, 2717, 3023, 3030, 3371, 3469, 3475 XXT00665, 685-686, 730, 741, 823, 904, 912, 915, 921
D3K 2 LGP	KLL00125, 141, 326
D4K 2 LGP	KRR00182, 660
D4K 2 XL	KMM00644, 646-647
D4K XL	MMM00847
D5G LGP	RKG03402
D5K 2 LGP	KYY00690, 703, 879, 1021
D5K 2 XL	KWW00614
D5K XL	WWW02179
IT28G	WAC00293
M313C	H2A00655
M313D	J3A00137, 141, 192, 388, 407, 596, 606, 613-614, 634, 720, 744 K3D00158, 160, 177, 240, 250, 267, 295, 371, 411-412, 421-422, 581, 670, 775-776, 778-779, 781, 786, 866-870, 919, 983, 986, 988, 1053, 1108
M315D	J5B00231-00232, 400, 435, 489, 491, 613, 617 K5E00181, 214, 239, 248, 326, 345, 374, 377, 380, 399-400, 403, 444, 446, 479, 523, 550, 552, 562, 691, 704, 706, 729, 775 W5M05281, 5399, 5604, 5606, 5608, 5613, 5616
M315D 2	CH300249, 301, 310, 350, 392, 456, 458, 461, 481
M315D OEM	EY200110, 119, 125, 127, 136 H9A00135
M316D	D6W00352, 420-421, 453, 578, 605, 615, 664, 924, 997, 1063-1065, 1070-1071, 1076, 1086, 1095 P6K00289, 340, 346, 376, 387, 391, 495, 567
M317D 2	CH500318, 332-333, 336, 381
M318C	BCZ00369, 685
M318D	D8W00297, 439, 455, 483, 505-506, 514, 729, 736, 744, 760, 791, 793, 950, 983, 999, 1007, 1009, 1020, 1108, 1114 P8L00218, 227, 229, 483, 498, 554 W8P00392, 5275
M318D MH	D9X00250, 354, 385, 394, 435-436, 456, 466, 515 P9M00296, 299-300
M318F	F8B00290, 339, 377, 379, 382, 457, 617, 676, 700, 712
M320F	F2W00231-00232, 236, 272, 308, 353, 367-368
M322C MH	BDY02067 H2G00357, 407
M322D	D2W00391, 414, 453, 458 P2T00178
M322D MH	D3X00176, 263, 377, 415, 422 P3W00192, 238, 251 W2T00248, 312
MH3022	FM200302
TH407	TBY01231
TH407C	MLH00187, 205, 278, 438, 1093, 1138, 1303, 1529
TH414	TBZ00769
TH414C	KEK00184, 220-221
TH417C	RRJ00175, 178

Show/hide table

*****Group 4*****
3406E	6BR00967
3412C	RTY02142, 2329
C13	RRA05394
C15	CYY01776 LDN01010
C18	WJH07549, 7556
C9	JSC17973

Show/hide table

*****Group 5*****
1103C	LEC00505
1106C	LEH00715-00716
1306E	MNR00229, 313
404D	D4J02961
C6.6 TIER 3	66619666

Show/hide table

*****Group 6*****
3516B	8KN00444-00445 FDX00231 S2S00365, 373, 400, 403, 445-446 S2X01394, 1403
C280-6	SCB00104-00105
G3516	4EK00583

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
*****Group 1*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 6*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 1

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 2

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 3

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 4

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 5

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 6*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 6

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Group Number 1 Group Number 3 Group Number 4 Group Number 5 Group Number 6

4G upgrade to PL542V2 when a PL522 is Onboard.

Before going to the Customer Site:

1. Work with the PL Admin or the customer for the given machine to determine if the PL522, is still used. This device may not be reporting over the network any longer due to ongoing 2G Phase out, but still may be accessed by the customer to download data locally.

2. Install Cat-ET 2019A or newer on laptop.

3. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

4. Work with your PL Admin to unsubscribe the PL522 radio thru DSP prior to visiting the asset.

Note: PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image1.1.1.

Note: A "Product Link(TM) Pro Series PL542V2 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.

Image1.1.1

Image1.1.2

At the machine:

5. Locate the existing Product Link PL522 device.

6. If the device Is to be used for local data collection ensure the radio on this Product Link device has been disabled. Procedures for this step can be found in Special Instruction M0099440 Section "PL522/PL523 Software update Instruction and Configuration." Connect with Cat ET and select VIMS Main Module, General Information, PLM Enable Status (billing)and set the status to "Disable".

Note: This will allow the device to remain on the machine and the customer to download data without interfering in the communication of the new PL542V2.

Note: To determine if a machine has a PL522 running Payload or VIMS on it,at the machine you need to check the PSR under the Implement Control and see if the Machine Payload Control System Installation Status is set to Installed. (See Figure 1.2.1 below). If so, then the PL522 needs to be left on the machine and the special instruction followed on how to install a PL542 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.

Image1.2.1

7. If the PL522 is NOT to be used by the customer, disconnect and completely remove it from the machine.

Note: IF complete removal of an existing PL522 is required ensure proper sealing, securing of unused wiring, and removing of the antenna. If the PL523 is left on-board and accidentally re-enabled by the customer, or another service technician, then conflicting information may get sent from both the old and newly installed device to the back office.

8. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

9. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

10. Set the Product ID to the asset serial number using Cat ET.

11. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

12. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660

Group Number 2

4G upgrade to PL542V2 when a PL523 is Onboard.

Before going to the Customer Site:

1. Work with the PL Admin or the customer for the given machine to determine if the PL523, is still used. This device may not be reporting over the network any longer due to ongoing 2G Phase out, but still may be accessed by the customer to download data locally.

2. Install Cat-ET 2019A or newer on laptop.

3. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

4. Work with your PL Admin to unsubscribe the PL523 radio thru DSP prior to visiting the asset.

Note: PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image1.1.1.

Note: A "Product Link(TM) Pro Series PL542V2 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.

At the machine:

5. Locate the existing Product Link PL523 device.

6. If the device Is to be used for local data collection ensure the radio on this Product Link device has been disabled. Procedures for this step can be found in Special Instruction M0099440 Section "PL522/PL523 Software update Instruction and Configuration." Connect with Cat ET and select VIMS Main Module, General Information, PLM Enable Status (billing) and set the status to "Disable".

Note: This will allow the device to remain on the machine and the customer to download data without interfering in the communication of the new PL542V2.

Note: To determine if a machine has a PL523 running VIMS on it you need to check the PSR in one of two different places. If the machine is a wheel loader, you need to check the PSR under the Implement Control for the Machine Payload Control System Installation Status. If the machine is an off-highway truck, you need to check the PSR under the VIMS Application Module for the Machine Payload Control System Installation Status. If the status is set to Installed (See Figure 2.2.1 below,) then the PL523 needs to be left on the machine and the special instruction followed on how to install a PL542V2 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.

Image2.2.1

Note: VIMS on a PL523 requires a configuration onboard to operate properly. Please refer to the Health Connectivity Matrix to determine the correct configuration file for the Machine model and prefix to be visited. The Web link is: "https://dealer.cat.com/en/products/technology/construction-technology/product-link/service-technicians-toolbox.html". This link is case sensitive so you will need to type in the link exactly as shown. Your machine will need the "latest production ECM Software CONFIG file," The technician will want to have the Health Connectivity Matrix available at the machine. (See Figure 2.3.1 below for reference.)

Image2.3.1

7. If the PL523 is NOT to be used by the customer, disconnect and completely remove it from the machine.

Note: IF complete removal of an existing PL523 is required ensure proper sealing, securing of unused wiring, and removing of the antenna. If the PL523 is left on-board and accidentally re-enabled by the customer, or another service technician, then conflicting information may get sent from both the old and newly installed device to the back office.

8. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

9. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

10. Set the Product ID to the asset serial number using Cat ET.

11. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

12. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660