PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


`
PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0390]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
UEBE0390-15

03Mar2020
(Revised 24Nov2020)


U-105
A-79
D-98
O-92

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PL522 OR PL523 RADIOS TO A PL542V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS

7606 7620 7610
PS46590
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46590" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces 03Mar2020 (Revised 27Oct2020) Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
120K  SZN01463, 1550-1551, 1720, 2305-2309, 2311, 2313-2314, 2316-2319
120K 2  SZS00420, 683
120M 2 M9C00267

M9H00348
12M 2 F9M00372, 464

R9S00280
12M 3  N9F00237, 322
140H 5HM00634, 708

XZH01091, 2095, 2201
140K  SZL01568, 2026, 2061, 2063, 2075, 2130-2134, 2136, 2167-2176, 2211, 2284, 2356, 2647, 2745, 2794, 2847, 2850, 2921-2922, 2955, 3013-3015, 3307, 3309, 3353, 3407-3408, 3446, 3459-3460, 3463, 3465-3467, 3469-3470, 3472, 3485-3486, 3491-3492, 3521, 3527, 3531-3532
140M B9D01865

B9M00942, 1040
140M 2 M9D01037, 1328

R9M00228
140M 3  N9J00180
14H  ASE00627, 2089
14M  R9J01253
160H  XZK00437
160K  SZM00162, 633-634
160M  D9T01371
16H  ATS00659
16M B9H00143

R9H00233, 449, 739, 923
24M  B9K00407
320C BPR06457

MAB00465
320D DHK00482, 624, 944

FAL01678, 2928, 4483, 7345, 7376, 8873, 8876-8877, 8887, 8890, 8894, 8896, 8900-8901, 8916, 8921, 8947, 8954, 8961-8962, 8964, 8966-8967, 8969-8973, 8975-8977, 8988, 8990-8991, 8993, 8995-8997, 8999, 9001-9003, 9009, 9011-9012, 9015-9016, 9019, 9022, 9027-9029, 9031, 9034-9035, 9037, 9040-9043, 9045, 9047-9048, 9052-9053, 9055-9056, 9058, 9060-9065, 9071, 9076, 9078-9082, 9085-9095, 9100, 9102, 9104-9105, 9108, 9110-9112, 9115, 9228, 9232-9233, 9235, 9237, 9271, 9276, 9278-9280, 9282, 9284, 9286, 9288-9289, 9293-9295, 9297, 9299-9302, 9305-9307, 9309, 9311-9315, 9318-9319, 9323, 9326, 9328, 9330-9333, 9335, 9344, 9437, 9446, 9448, 9450-9451, 9454-9460, 9462-9465, 9468-9469, 9471-9472, 9474-9479, 9481, 9485-9486, 9490-9492, 9494, 9496-9498, 9500-9501, 9504, 9558, 9566-9567, 9604, 9609-9611, 9614, 9616, 9620-9621, 9623, 9625-9627, 9629, 9631, 9643-9644, 9647-9649, 9652-9654, 9656-9657, 9662-9663, 9681-9682, 9684, 9699, 9725-9726, 9729-9730, 9734-9735, 9737-9739, 9741, 9743, 9745-9746, 9749, 9753, 9755-9757, 9763, 9765, 9767-9776, 9778, 9780, 9786, 9789-9791, 9795-9798, 9800, 9804, 9808, 9821, 9869, 9880, 9889-9892, 9897-9898, 9979, 9982, 9987-9989, 9993, 9996, 9999-10005, 10007, 10009-10012, 10015, 10032-10037, 10051, 10063, 10074, 10076, 10078-10079, 10083-10084, 10087-10092, 10094-10099, 10101, 10106, 10109, 10131, 10137, 10145, 10147, 10149, 10152, 10158-10159, 10161-10163, 10166, 10168-10169, 10173, 10179, 10182, 10186, 10188, 10190-10193, 10195-10196, 10198-10202, 10204, 10206-10207, 10209-10214, 10225, 10234, 10269, 10277, 10364, 10366, 10374, 10376, 10379-10380, 10394, 10397, 10420, 10423, 10430-10432, 10435-10436, 10438, 10440, 10443, 10445, 10447-10448, 10450, 10452, 10455-10459, 10462-10471, 10473, 10478-10479, 10483, 10490, 10492-10497, 10499-10500, 10504-10508, 10510-10512, 10541, 10543, 10546, 10548-10551, 10553-10557, 10560-10563, 10566, 10568, 10574, 10576, 10584-10585, 10598, 10610, 10613-10614, 10622, 10625, 10627, 10630-10631, 10633, 10635-10636, 10638-10639, 10642-10648, 10651, 10654-10658, 10662, 10664-10665, 10667-10669, 10672-10675, 10677, 10680, 10682-10683, 10685, 10690, 10693-10695, 10697-10701, 10704-10705, 10708-10709, 10711-10712, 10717-10718, 10724, 10727, 10729, 10737-10738, 10740, 10743-10744, 10746, 10748-10761, 10763, 10765-10767, 10774-10775, 10777-10778, 10782-10783, 10786, 10788, 10790, 10801, 10806-10811, 10813-10815, 10817, 10819-10820, 10828, 10833, 10840, 10848-10849, 10851-10852, 10854, 10856, 10858, 10864-10865, 10868-10869, 10873, 10875, 10878-10885, 10887-10891, 10893, 10896-10897, 10899-10902, 10906-10907, 10910-10911, 10913, 10917-10922, 10924, 10927, 10930, 10934-10936, 10938, 10943, 10945, 10948, 10951, 10953, 10961, 10963-10964, 10966, 10971-10981, 10983, 10987, 10989, 10991-10993, 10995-10996, 10999, 11001, 11003, 11007, 11013, 11042, 11045, 11047, 11059, 11061, 11068-11070, 11073-11076, 11084-11085, 11088-11089, 11092-11093, 11099, 11101

JGZ02480, 2851

KGF00684, 1837, 5565, 6549, 7611, 7631, 7639, 7698, 7707, 7736, 7740, 7904, 7929, 7935, 7953, 7974, 8326, 8332-8333, 8679, 8701, 9176, 9179, 9181, 9184

KLM00259

PCM02335, 2340, 2350, 2379, 2392, 2417, 2419, 2423, 2449, 2456-2457, 2460, 2466, 2470, 2476, 2482, 2499, 2519, 2545, 2559, 2616, 2618, 2620-2623, 2629-2631, 2634, 2639, 2642, 2644, 2671, 2678, 2683, 2689, 2698-2699, 2710, 2714, 2718, 2722, 2726, 2732-2735, 2748, 2754, 2766, 2768-2769, 2771, 2808, 2813, 2821-2822, 2830, 2859, 2862, 2869, 2871-2872, 2877, 2882, 2884, 2888-2889, 2971-2972, 2979, 2988, 2995, 3010, 3012-3023, 3025, 3028, 3030-3031, 3035-3038, 3040-3042, 3045-3047, 3049-3051, 3053-3060, 3066, 3068-3070, 3073, 3075, 3077-3080, 3083, 3085, 3087-3088, 3092-3094, 3097, 3104-3105, 3111, 3114, 3118, 3121, 3124-3125, 3127-3132, 3134, 3137-3139, 3143-3144, 3150, 3152-3159
320D 2 DNP00277, 315, 408, 536, 691, 795, 817, 827-828, 854, 857, 859

LCA00286, 318, 324, 329-333, 337, 340-344, 346, 349, 353, 363-366, 372-373, 381-382, 388, 392, 394-395, 403, 405-407, 412-414, 416-417, 427, 444, 446-449, 453-459, 461, 465, 467, 469, 471, 473, 486-492, 494-495, 497, 504, 506-515, 524-525, 530, 532, 534, 537, 556-558, 560, 562-563, 566, 571, 582-583, 589, 591-594, 597-600, 604-605, 607, 614-617, 622, 624, 627, 630, 642-650, 652-654, 658, 660-662, 664, 669-674, 677-678, 682-683, 685-687, 689-692, 696, 698, 700-706, 708-709, 712-714, 716, 791-794, 799, 812, 819-820, 822, 824, 828-829, 834-835, 841-842, 845-849, 853, 856-857, 860-861, 863-865, 868-870, 872-877, 884-887, 890, 896-897, 900-902, 904, 906-910, 913, 916-923, 925-926, 928-933, 935-936, 940, 942, 946-950, 953, 956, 959-960, 963, 965-966, 968, 970, 999-1002, 1004-1010, 1012-1013, 1015-1016, 1020-1024, 1026-1030, 1033-1036, 1040-1043, 1048-1055, 1057, 1063, 1066-1070, 1074, 1076-1078, 1080, 1083-1084, 1087, 1091, 1093-1095, 1098-1100, 1105, 1108-1109

RDZ10093-10094, 10106

TDN00361, 363, 369, 378, 382-383, 387-388, 390-394, 397, 401-402, 405, 409, 412-413, 441, 450-451, 453, 457-461, 467, 470, 475, 478, 489-490, 494, 500, 502-503, 505-506, 514, 520, 522-524, 527-529, 534-536, 539, 541, 543, 545, 549

TDZ00162-00163, 165, 167-168, 171-172, 175-176, 181-182, 184-187, 189, 191, 194-195, 197, 201, 203-205, 210-212, 215-218, 221-222, 230-235, 238-242, 245-246, 248, 250-251, 253-255, 258-260, 264-267, 272, 274-276, 279, 282-288, 290-296, 298-300, 307-309, 312-323, 327, 329-330, 334, 336-337, 339-340, 343-345, 348, 351-352, 356, 362-366, 368-369, 372-374, 376-378, 381, 385, 389, 391, 396, 406, 409-412, 416, 418-420, 422-425, 427-429, 433-434, 437-438, 441, 445-446, 450, 465-466, 469, 472, 474, 476-480, 482-486, 489, 500, 503, 505-506, 513-514, 516-518, 520-521, 523-525, 530-531, 533, 537-538, 540-541, 543, 552, 554, 561, 565-568, 573, 576-577, 586, 588, 606, 608-609, 626-628, 631-632, 634-642, 644, 657, 665, 668-669, 679, 682, 685, 688, 692-695, 699, 707, 709, 725

TMF00234-00238, 241, 244-247, 249-252, 254-256, 260-261, 265-266, 269, 273

YBK00207
320D 2GC  ZBH00548-00549, 556, 598
320D 2L DNS00466-00467

EKT00169, 191

RAR00445, 449, 533, 539, 662, 912, 938, 1239, 1534

ZCS00191-00192, 375, 380, 772, 1111, 1209-1210, 1302, 1391, 1491
320E L NAZ00189, 232, 245-246, 257, 260, 284, 355, 393, 403, 422, 450, 453, 466, 480, 604, 635, 657, 692, 713, 738, 762, 764, 766, 857, 861, 894, 900, 912-914, 931, 951, 961, 963, 994, 998, 1021, 1059, 1073, 1094, 1130, 1132, 1144, 1148, 1150, 1178, 1202, 1217, 1326-1327, 1341, 1435, 1445, 1468, 1501, 1522, 1555, 1592, 1708, 1725-1726, 1740, 1855, 2019

TNJ00226-00227, 242, 309, 325, 343

WBK00218, 268, 324-325, 327, 361, 449, 468, 492, 523, 527, 561, 599, 624-625, 632, 644, 661, 692, 695-696, 718, 813, 824, 835, 860, 882, 887, 889, 917, 941, 967, 1074, 1134, 1205, 1295, 1315, 1339, 1357, 1359, 1408, 1434, 1436, 1477, 1483, 1489, 1497, 1528, 1583, 1642, 1717, 1981, 2095, 2101, 2108, 3339, 3389
320E LN  DFG00196
320E LRR PNL00166, 173, 182, 187-188, 191-192, 206-208, 227, 233, 235-236, 262, 269, 271, 288, 378, 381, 412-414, 416, 421-426, 431-432, 499, 553, 635

TFX00111, 166-167, 215, 241, 262, 293-294, 333, 363, 386-388, 462, 501
321D LCR MPG00422, 453, 535, 638, 733, 759, 999, 1046

TXA00430-00431, 437, 483
322B  1ZS00221
322C  MAR00239
323D 2L KCE00304

PJP01196, 1315, 1321-1323, 1330
323D L JLG00353, 413

SDC00464, 735, 828, 911
323D LN  RAC00533
323E L  RAP00183, 188-189, 197, 206-207, 284, 302, 320, 361, 378-379, 398, 402, 413, 427, 446-447, 456, 458-459, 473, 490, 505, 519, 529, 553, 559-560, 565-566, 581-582, 595, 602, 609, 630-631, 634, 636, 677, 684, 690, 704, 727, 751-752, 776, 816, 827, 829, 844, 849, 854, 869, 879, 889, 893, 897, 905, 915-916, 918-919, 922-923, 933, 945, 949, 957-958, 964-965, 978, 981, 1029
323E SA  YRP00135-00138, 141, 145, 149, 159-160, 163-164, 171, 183, 186, 196-197, 209, 223
324D L DFP00814, 867, 1188, 1194, 1215, 1219, 1331, 1347, 1351

JJG00146

SYM00705, 722, 788
324D LN  EJC00681, 684
324E L PNW00365, 380, 444, 462, 492, 507, 524, 533, 561, 594, 605, 623, 676, 690-691, 695, 724, 733, 743, 758-759, 762, 891, 894, 896, 1384

TLF00115, 154, 186, 205, 207-208, 220, 223, 228, 268, 277, 314, 316-317, 323, 335, 368-369, 378, 381-382, 387-391, 431, 448-449, 474, 506-507
324E LN  LDG00243, 246, 258, 263, 280, 286, 302, 306-307, 317, 319, 363, 401, 403, 411, 434, 485, 518-520, 535, 559, 561, 564, 567, 569, 571, 591
325C CRB00705

JLC00296
325D GPB00777

SCR00817, 837, 891
328D  MKR00186
328D LCR RMX00327, 419, 432, 487, 504, 811, 966

SWF00224, 228, 265, 284
329D 2L  THW00316-00317, 327, 394, 417, 419
329D L DJF00858-00859, 928, 1014, 1023, 1219, 1228, 1251, 1293

MNB00723, 1181, 1183, 1228, 1230-1232, 1234, 1279, 1282, 1315, 1381, 1431
329E L PLW00384, 434, 449, 455, 461-462, 504, 535, 556, 573, 617, 682, 722, 743, 811, 864, 931, 956, 966, 977, 983, 996, 1013, 1022, 1046-1047, 1051, 1057, 1096, 1116, 1125, 1135, 1256, 1320, 1368, 1461, 1484, 1494, 1513, 1517, 1534, 1580, 1626

TST00356, 360, 402, 421, 447, 474, 479, 482-483, 505, 508, 523-529, 565, 573, 595, 603, 628, 633-634, 639, 644-645, 679, 685, 687, 702, 705, 707, 728, 734, 739, 746, 764, 769, 776-778, 831, 836, 840, 844, 849, 863, 865, 869

ZCD00173, 179, 185, 240, 243, 463, 465-466, 471, 474-475, 498, 504-505, 536, 554-555, 559
329E LN  RLD00242, 274, 276, 318, 320-321, 338, 343, 345, 349, 363, 378, 389-390, 396, 413, 422-423, 427, 461, 463-464, 470-471, 482, 499, 503, 541, 551, 553, 612, 645, 651, 656-657, 659, 663, 678-679, 682, 691, 720, 733-736, 742, 748, 758, 782
330C L DKY01980, 3250, 3611

GKX00344
330D NBD00737, 743, 746

RAS00711
330D 2L RCK00189, 280

SZK00268, 345
330D FM  L2K00217
330D L  MWP01277, 2299
330F L  WBA00117, 126
330F LN  LBN00173-00174, 187, 208
335F  KNE00387
336D  KKT01072
336D 2 TLY00203, 238, 242, 249

WDC01367, 1370
336D 2L  YCF00380-00381, 413-414, 473-474, 527-530, 558, 598, 603, 605, 624, 729, 870
336D L J2F00401, 478, 488, 501, 503, 855-857, 865, 878, 960, 976, 978, 989

M4T01396

MDS00234

MPL00537, 541

PPN00632

PRF01357

W3K00597

ZML00493, 500
336E L BZY01293, 1311, 1386, 1411, 1437, 1442, 1453, 1460, 1488, 1541, 1556, 1596, 1620, 1632, 1644, 1697, 1699, 1704, 1886, 1894, 1909, 1916, 1923, 1926-1927, 1938, 2033, 2036, 2074, 2113, 2116, 2118, 2122, 2438, 2440-2441, 2468

FJH00222, 274, 277, 501, 518, 590, 604, 799, 920, 1107, 1151, 1159, 1492

JRJ00340, 439, 477, 489

YCE00223, 250, 269, 287, 322, 391, 537, 549, 554, 586, 592-594, 602, 616, 650, 662, 709

YEP00141, 378, 460, 466, 480, 494, 499
336E L H GNY00131

RZA00327, 427, 444, 995, 1044
336E LN  TMZ00242, 265, 267, 298, 314-315, 328-329, 337-338, 358, 363
336E LN H  SSL00150, 153, 155, 161
336F L RKB01424

WTZ00161

ZBJ00145
336F LN KFT00263

RBC00217
336F LN H  MTW00167
336F LXE DFY00205, 210, 221, 223, 225

LTP00204
336F OEM  B3400103-00104
345B II LC-FIX  AGS00602, 1394, 1503
345B L II  CCC00421, 1295
345C DHP00434

PJW00379, 1057, 1571, 2042
345D L  RGG00252
349D 2  RAN00237
349D 2L  TAH00353
349E L  KFX00184, 374, 389, 413-414, 427, 450, 475, 506, 524, 537, 584, 607, 647, 649, 697
349E LC-VG  DGE00228
352F  XAL00123
352F (VG)  KBP00236, 273, 285, 301, 307
352F XE-VG  SD200205
365C L  MCS00392
374D OEM  JNZ00121, 147, 149
374F L  DNM00220, 366
385C L EDA00492

T2E76001
390D L  WBT00266
390F  GAY00193
390F L  MGF00154, 230, 268, 275
390F MH OEM  B3700102
390F OEM  PT700101
529  52965373
561N  TAD00114
583T  CMX00444-00445, 447-448
587T  FAT00474
6015  DHB15341
623B  46P02275
627G  DBD00770
637G  DFJ00272
725  B1L00624, 1583, 2761, 2865, 2882, 2897
725C  TFB00121, 211, 374, 419, 431, 795
730 AGF00946, 953

B1M02048, 2202, 4084, 4220, 4223, 4271, 4285-4286
730C LFF00257, 262, 265, 287, 297, 338, 341, 370-371, 433

TFF00141, 148, 198, 237, 249, 251-252, 255, 327, 332, 342, 352, 499, 606, 810, 859, 1083, 1104, 1118, 1329
735B L4D00460

T4P00349, 352, 385, 389, 463
735C  TFJ00192
740  B1P00662, 1623, 3173, 3510, 6049
740B L4E00644, 670, 679, 681, 689, 827-828, 1003, 1007, 1072, 1254, 1434, 1954, 2175, 2307, 2334, 2336-2339, 2387, 2402, 2458, 2464, 2558, 2576, 2617, 2619, 2980, 3164

T4R00313, 350, 395, 845, 860, 898, 1186, 1196, 1206, 1411-1412, 1415, 1854, 2003, 2162, 2504, 2777, 3050
745C LFK00719-00720

TFK00744, 1260, 1331
773B  63W03272, 3277
773F  EED00454, 581
775E  BEC00103
775F  DLS00710, 793
777  84A01293, 1309
777B  4YC01652, 1654, 1657
777C  4XJ00988
777D  FKR00935, 1127-1128, 1219, 2079
785D  MSY00068-00069, 103, 327, 401, 412
789B  7EK00561
789C  2BW00119, 1629, 1990-1991, 2022, 2029
825G  6RN00320
826G  7LN75013
834H  BTX01231
836G 7MZ00274, 447

BRL00368, 375, 515
836H  BXD00297, 412, 668
854G  A4W00239
854K  H8M00310
943  19Z00227
950 GC  M5K00308, 372-374, 402-403, 459, 586, 589, 626-627, 646, 650-652, 720, 766, 769, 949, 971-973, 1015-1017, 1051-1052, 1306-1307, 1394, 1405, 1710, 1875, 1888, 1914, 1990-1992, 2073-2074, 2098-2099
950F I/II  4DJ03490
950G  3JW01008
950G II AXR00250

AYB00403
950H JAD02004-02006, 2037-2038, 2040, 2093, 2095, 2215, 2218

K5K01615

M1G00360

MXL01006, 1050, 1079, 1263, 1292, 1593, 1640-1641

N1A00155, 1266, 1634
950K FER00213, 216, 269, 286, 295, 298, 304, 402, 436, 453, 476-477, 506, 533, 549, 610, 684, 687, 710, 712, 741, 747, 753, 776

J5M00189, 194, 201, 252, 275, 303, 332, 334, 336, 357, 359, 368, 374-377, 407, 422, 457, 460, 462, 464, 466, 477, 482, 484, 503, 508, 519, 530, 537, 551-553, 1041, 1082, 1091, 1114, 1159, 1183, 1185, 1191, 1216

R4A00291, 308, 338, 340, 342, 397, 409, 418, 443, 455, 473, 532, 582, 588, 593, 598, 607, 621, 676, 761, 843, 861, 943, 1027-1029, 1049, 1070, 1074, 1089, 1099, 1106, 1114, 1118, 1121, 1125, 1137-1138, 1175, 1263, 1324, 1379, 1498, 1507, 1510, 1513, 2023, 2065, 2103, 2110, 2115, 2160, 2171-2172, 2189, 2191, 2217, 2242, 2244, 2256, 2286, 2331, 2333, 2355, 2358, 2390, 2505, 2508, 2512, 2526, 2699, 2773, 2802, 2807-2808, 2818, 2829
950M  FTR00303, 308, 311, 318, 354, 362, 388, 416, 440, 457, 489, 511, 566-567, 633
953D  LBP01358, 1491, 1612, 1688, 1756, 1819, 1822, 1834
962G II AXY00406

BAB00778
962H K6K00208

N4A00514, 772
962K FLL00167, 187, 298, 396

T6A00289-00290, 300, 304, 326, 331, 370, 395-396, 429, 440, 450, 452, 1031, 1066, 1092

X4T00328-00331, 336-337, 351, 366-374, 380, 396, 448, 476, 481
962M  F2T00203, 205, 235, 254, 257, 292, 297, 310, 318, 361
963C  2DS03112
963D  LCS00263, 1870, 1898, 1965, 2029, 2063, 2105
966F II  1SL01291
966G  3ZS00498
966G II  ANZ01432
966H A6D01303, 1323

A6G00506, 2784

A6J00794

BJ600279, 318, 396, 599-600, 917, 1015, 1462, 1780, 2054, 2335, 2408

RYF01181, 1347, 1349, 1440, 1442, 1602, 1623

TAL02537, 2546, 2680, 2692
966K PBG00310, 334, 337, 341, 381, 394, 398, 414, 418, 427, 457, 462, 473, 484-485, 498, 501, 515, 571, 590, 593, 609, 641, 647, 680, 696-698, 700, 725, 728, 737, 770, 792, 825-826, 834, 846, 926, 968, 1004, 1029, 1032, 1079-1080, 1195, 1236

TFS00121, 148, 180, 191, 196, 232, 308, 370, 390, 392, 452, 511, 565, 589, 662, 666, 673, 676, 689, 733, 740, 748, 760, 762, 799, 833, 873, 875, 894, 913, 955, 958, 1028, 1040, 1078, 1087, 1212, 1275, 1295, 1297, 1307-1309, 1313
966K XE  NGX00202, 208, 232, 250-252, 278, 294, 308, 327, 340-343, 362-363, 371, 379, 401, 403, 406-408, 415, 425
966M DYC00403, 426, 490, 508, 592

KJP00407, 515, 529, 554, 556, 653, 733
966M XE  P6C00303, 306, 309, 317, 319, 345, 355, 372, 415, 458, 494, 503, 507, 512, 515, 534, 552, 573, 577, 580
972G II  AXE00380
972H  A7G00796, 803
972K PEM00276, 302, 306, 311, 320-321, 328, 330, 349, 396, 436, 443, 446, 457, 482, 486, 491-492, 495-496, 510, 517, 556, 560, 568, 575, 580-581, 621, 667, 682-683, 695, 700, 750, 773, 788, 793, 832, 911-912, 919, 921, 944

Z4W00118, 151-152, 218, 269, 279, 413, 522, 549, 636, 667, 709, 722, 724
972M A8P00207, 233, 243

JPR00326, 358, 360, 400, 405, 427-428, 485, 558-559, 576
972M XE  EDW00206, 216, 238, 248, 253, 288, 296, 328, 343, 379, 390, 394
973C 3RZ00338

LDX00305
973D  LCP00316, 319, 323, 327, 381
980G II  AXG00449
980H JMS01551, 5157

KZL01257, 1285, 1298

MHG00489, 763, 928, 6329

PF800374, 546, 571-572, 658, 666, 698
980K GTZ00143, 190, 230-231, 317, 332, 342, 344, 409, 420, 565, 595, 597, 607-608, 637-638, 674, 787, 810, 818, 823, 829, 841

W7K00306, 335, 349, 490, 497, 513, 621, 700, 716, 754, 827-828, 859, 897, 903, 909, 957, 990, 1021, 1050, 1070, 1074, 1213, 1224, 1233, 1242, 1288, 1292, 1304, 1314, 1318-1322, 1337, 1524, 1526, 1617, 1671, 1706, 1719, 1754, 1861, 1866, 1884, 1907, 1909, 1927, 1990, 2005, 2072, 2083, 2142, 2242, 2247-2248, 2255-2256, 2259, 2261-2262, 2269, 2274-2275, 2283, 2297, 2305, 2311, 2317, 2368
980M KRS00385

N8T00305, 333, 342, 346, 375, 379, 392, 416, 445, 479, 489-490
982M F9A00209, 221, 225, 236, 245, 257-258, 271-272

K1Y00228, 235, 249, 253, 278
986H  L8S00339
988B  50W06574
988G  2TW00501
988H A7A00251, 255

BXY01314, 2166, 2425, 4423, 4712
988K  TWX01218
990H  BWX00498, 554
992D  7MJ00349
992G  AZX00697
994F  44200340
AD30  DXR00365, 578
AP-755  B3T00268
AP1000F  AC400162, 172
AP1055F  TJ500208
CB-534D  C8M00141
CB14  DTT00947
CB22B LRC  46600156, 320, 322
CB44B  TWC00143
CB54  JLM00780
CC24B  46800103, 107
CP56  C5P00425, 556
CS-423E  BWG00330
CS-533E  TJL01630
CS-563E  CNG01706
CS-583C  7MN00159
CS44 M4C00678

M4S00180
CS54B L4H00249

M5B00641
CS56 C5S00785, 1244, 1256, 1591

FCS00245, 767
CS64  C7F00179
CS66B  CS600230
CS78B  L8C00173
D10R  3KR00789
D10T  RJG00753, 760, 763, 1044, 1825, 2665, 2685, 2861, 4235
D11N  74Z00320
D11R  7PZ01345
D11T GEB00239

JEL00214
D11T CD  TPB00170
D5N LGP  AKD00315, 1542
D5R XL  D5X00192, 201
D6K 2 LPG  RST00241, 247, 414, 622, 922
D6K 2 XL  WMR00240, 286, 303, 327, 393, 404-405, 407, 430, 436
D6K LGP  DHA01320, 1711, 1912, 2025, 2318
D6K XL  FBH02621, 2626
D6M LGP  4JN01200
D6N LGP ALR00755

ALY03028, 3078

PBA00207, 247-248, 334, 349, 515, 523, 716, 763, 768, 941-942, 1186, 1237, 1646, 1702, 1715, 2023, 2131, 2185, 2194, 2737, 3029, 3174
D6N XL  PER00230, 245, 376, 444, 506, 644
D6R II LGP ADE00197

BNC00157, 439
D6R II XL  AAX01153, 1297
D6R II XW AEP00271

DAE00135
D6R III LGP  DMK00195, 321, 328, 495
D6R IIIP LGP  DLM00170
D6R LGP  9PN00494
D6R X  S6X01656, 1723, 1943, 1947, 2014
D6T LGP JRW00160, 164, 190, 207, 228, 254, 312, 318, 324, 341, 381, 385-386, 400, 421-422, 434, 436-437, 446, 448, 454, 474, 477-478, 510, 516, 519, 554, 571, 594, 623, 633, 656, 660-662, 702

KJL00660

LKJ00367, 390, 585

SGT00107, 110, 113, 120, 137-139, 164, 233, 235, 237, 280, 294, 313, 329-330, 352, 356

ZJB01122, 1193, 1478, 1542, 1545, 1579
D6T LGP PAT EJJ00239

KSB00329, 333, 335, 405, 1138, 1174, 1202, 1237, 1325, 1436, 1459, 1661, 1707, 1835
D6T P XW  DJG00349
D6T XL GCT02756-02757

GMK00625, 1287, 1465, 1541

TSM00106
D6T XL PAT  DTD01106
D6T XW  WLM00126
D7E  HKA00425, 438
D7E LGP SSH00348, 352, 360

TJA01178, 1184, 1235, 1238, 1251
D7R DSH00116, 118

R7B00207, 310-311
D7R II LGP  ABJ01521
D7R LGP  R7H00217
D8R  9EM08639, 8953, 8955-8956, 9146, 9446
D8R II  6YZ01672
D8T FCT01208, 1237, 1283, 1522, 1569

FMC00646

KPZ00865, 1360, 1647, 1662, 2506, 4147-4148

MLN00455, 1763, 1917
D9L  14Y02205
D9N  1JD01862
D9R 7TL00464, 1121, 1123

WDM03045
D9T  RJS00377-00378, 525-526, 529, 644, 787, 810, 918
IT62H  M5G00358
M325D L MH  KAY00243
MD5150  SEY00102
MH3037  KPM00205, 220
MH3059  RBR00302-00303, 306-307, 309
PL83  KSD00199, 201-202, 205, 222, 235, 260, 262
PL87  KKJ00210
R1300G  NJB00209
*******Group  2*******
6020B  DNR00101
725C  LFB00224
770G ECM00327

ECX00102-00105, 107-109

KDH00242, 265
772G KEX00121

LTS00392

LTX00206
773G OEM  T5S00120
775E  BEC00344
775G  RFM00634
777G RDR00121

TNM00240, 292, 362-364, 383, 388, 391, 419, 432, 454-455, 536-537, 539, 801
777G OEM  T4Y00100, 167-169
826K 23200256, 6036, 6046

SET00307-00309, 311
836K  TWZ00560
854K  H8M00304, 309
854K 2  H9K00340
962K  X4T00288
962M  F2T00128
966K XE  NGX00107
966M  KJP00405
966M XE  P6C00553
980K  W7K02349
988K LWX00602-00603, 608, 641, 650, 721, 723

TWX00203, 259, 346, 379-380, 382, 409, 464, 605, 1011, 1048
992K 2  ZMX00262, 622, 625
D10T RAB00231

RJG01660, 4707
D11T AMA00182, 189, 257, 259, 270, 272, 382, 456-457, 520

JEL00212, 260, 282, 323, 373
D6K XL  FBH01969
D9T REX00347, 411

TWG00273, 321, 333, 462, 488, 510, 519-520, 599
PM-200  P1M00147
PS-360C  PJF00595-00596
*******Group  3*******
226B 3  MWD06041
248B  SCL01385
259B 3  YYZ05025
259D  FTL00696, 698
262D  DTB00680
277C  JWF00658, 2490, 2572
279C  MBT02874
289D  TAW00810
299C  JSP00614
299D  GTC01260
302.7D  LJL00820, 826, 833
303.5D CR  RHP01634
303E CR  HHM00516, 522, 2037, 2039
304E CR  TTN00354, 2917
305.5E CR  FKY01667
305D  XER01492
305E 2  H5M01251, 1428
306E 2  E2W01554
308D CR  FYC00889, 2388, 2409
308E 2CR FJX00388, 498, 1011, 1303, 1359, 1449, 1500, 2277-2279, 2281, 2360, 2457, 2460, 4497

TMX00574, 584, 816, 865-866, 889, 1271, 1277, 1282, 1289
308E CR  GBJ00710, 840, 882, 933, 935, 941, 1028, 1375, 1836, 1885
311C U  PAD00314
311D LRR  PNJ00288
312C L  BWH01526
312D HCW00544, 546

KLE00146, 215, 219

PHH00284
312D 2  TJY00244, 263, 270, 282, 297, 301, 336, 339, 347, 350-352, 359-360, 364-365, 367, 369-370, 372, 374
312D 2GC  BRW00565-00571, 578-579, 581-584
312D LC  KCD00332
312E  PZL00138, 141, 164, 267, 540, 619, 681, 706, 719, 763, 788, 852-853, 857, 875
312E L  WEY00242, 244, 278, 325, 372, 400-401, 413, 523, 729
313F LGC  GJD00365
314D LCR SSZ00713

TXN00580, 670, 676, 683
314E LCR DKD00191, 262-263, 265, 388, 476, 478, 497-499, 662, 676

ZJT00225, 758, 794, 852, 1415
315D  KBD00195
315D LC  CJN02818-02819, 3063
316E L DZW01249, 1522, 2026

YZZ00138, 192, 215, 219, 245, 277-279, 298, 332, 338, 458, 461
318D 2L TZS00447, 449-450, 453, 464-465, 475, 481-482

WGR00196, 208, 221, 225, 236, 248, 264-265, 268-269, 273, 278, 287, 293, 296, 300, 303, 312, 317-319, 321, 324, 330
318E L DZF00175, 178, 203, 336

WZS00188
319D LC AYF00301

BZH00162, 330, 429

ZGZ00320
416E  MFG07496
416F 2  LYA00161
420E HLS02967

KMW02274

PHC00421
420E PL  DAN00830, 895
420E ST  DJL03232
420F IT  JWJ00349, 2652
428F 2  LYG00245, 356, 637
432E BXE00562, 1479

JBA01675, 1690, 2065, 2558
432F LNR00234, 274

PXR00440
434F FLY00188

MTR00158
444F FBN00193

JXR00237, 341
906H 2  JRF00777, 786, 791, 820, 822, 826-827, 829-830, 834, 854, 1108, 1110, 1113, 1223, 1239, 1261, 1267, 1289, 1384, 1563, 1698, 1778, 1788, 1792, 1808, 1810, 1812, 1821-1822, 1843, 2524, 2618, 2632, 3221, 3224, 3299, 3324
906M  Z6600222
907H  SJM00155
907H 2  JRS00325, 575
908  TAR00507
908H  LMD01309, 1311
908H 2  JRD00925, 927, 938, 1124, 1126, 1147, 1314, 1623, 1636, 1639, 1646, 1649, 1658, 1822, 2033, 2044, 2065, 2895, 2899, 2922, 2929, 2932, 2989
914K  CD200754, 800
924H  JTM00867
924K ENC01304, 1451

HJF00100, 655, 664, 666, 668, 682-683, 693, 699-704, 706, 733, 735, 737

PWR01334, 1542, 1615, 1870, 1895, 2128, 2131, 2280, 2324, 3260, 3409, 3629, 4064
930G TFW01028

TWR01782
930H DHC00817, 1395, 2455, 3099, 3746, 4153

FTD00839, 1491
930K EYE00592, 638, 690, 703-704, 706

RHN00508, 1093, 1491, 1493, 1629, 1659, 1663, 1920, 1929, 1970, 2419, 2555, 2557, 2631, 2634, 2711, 3127, 3401, 3543, 4299
938G II  CRD02391
938H JKM01954

LKM00160, 1599
938K HFW00814, 857-858

SWL00309, 347, 886, 1085-1086, 1089, 1093, 1258, 1398, 1403, 1917, 2007, 2012, 2096, 2188, 2225, 2458, 2465, 2700, 2717, 3023, 3030, 3371, 3469, 3475

XXT00665, 685-686, 730, 741, 823, 904, 912, 915, 921
D3K 2 LGP  KLL00125, 141, 326
D4K 2 LGP  KRR00182, 660
D4K 2 XL  KMM00644, 646-647
D4K XL  MMM00847
D5G LGP  RKG03402
D5K 2 LGP  KYY00690, 703, 879, 1021
D5K 2 XL  KWW00614
D5K XL  WWW02179
IT28G  WAC00293
M313C  H2A00655
M313D J3A00137, 141, 192, 388, 407, 596, 606, 613-614, 634, 720, 744

K3D00158, 160, 177, 240, 250, 267, 295, 371, 411-412, 421-422, 581, 670, 775-776, 778-779, 781, 786, 866-870, 919, 983, 986, 988, 1053, 1108
M315D J5B00231-00232, 400, 435, 489, 491, 613, 617

K5E00181, 214, 239, 248, 326, 345, 374, 377, 380, 399-400, 403, 444, 446, 479, 523, 550, 552, 562, 691, 704, 706, 729, 775

W5M05281, 5399, 5604, 5606, 5608, 5613, 5616
M315D 2  CH300249, 301, 310, 350, 392, 456, 458, 461, 481
M315D OEM EY200110, 119, 125, 127, 136

H9A00135
M316D D6W00352, 420-421, 453, 578, 605, 615, 664, 924, 997, 1063-1065, 1070-1071, 1076, 1086, 1095

P6K00289, 340, 346, 376, 387, 391, 495, 567
M317D 2  CH500318, 332-333, 336, 381
M318C  BCZ00369, 685
M318D D8W00297, 439, 455, 483, 505-506, 514, 729, 736, 744, 760, 791, 793, 950, 983, 999, 1007, 1009, 1020, 1108, 1114

P8L00218, 227, 229, 483, 498, 554

W8P00392, 5275
M318D MH D9X00250, 354, 385, 394, 435-436, 456, 466, 515

P9M00296, 299-300
M318F  F8B00290, 339, 377, 379, 382, 457, 617, 676, 700, 712
M320F  F2W00231-00232, 236, 272, 308, 353, 367-368
M322C MH BDY02067

H2G00357, 407
M322D D2W00391, 414, 453, 458

P2T00178
M322D MH D3X00176, 263, 377, 415, 422

P3W00192, 238, 251

W2T00248, 312
MH3022  FM200302
TH407  TBY01231
TH407C  MLH00187, 205, 278, 438, 1093, 1138, 1303, 1529
TH414  TBZ00769
TH414C  KEK00184, 220-221
TH417C  RRJ00175, 178
*******Group  4*******
3406E  6BR00967
3412C  RTY02142, 2329
C13  RRA05394
C15 CYY01776

LDN01010
C18  WJH07549, 7556
C9  JSC17973
*******Group  5*******
1103C  LEC00505
1106C  LEH00715-00716
1306E  MNR00229, 313
404D  D4J02961
C6.6 TIER 3  66619666
*******Group  6*******
3516B 8KN00444-00445

FDX00231

S2S00365, 373, 400, 403, 445-446

S2X01394, 1403
C280-6  SCB00104-00105
G3516  4EK00583

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 27% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
1 5323753 Cable As - 14-pin Svc Port (Alternate to 532-3754)
1 5323754 Cable As - 9-pin Svc Port
1 5325452 Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1 5368838 Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1 5818919 PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 3

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 4

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 5

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-500000 hrs,
0-750 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 6



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


Group Number 1   Group Number 3   Group Number 4   Group Number 5   Group Number 6  
 
4G upgrade to PL542V2 when a PL522 is Onboard.

Before going to the Customer Site:

1. Work with the PL Admin or the customer for the given machine to determine if the PL522, is still used. This device may not be reporting over the network any longer due to ongoing 2G Phase out, but still may be accessed by the customer to download data locally.

2. Install Cat-ET 2019A or newer on laptop.

3. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

4. Work with your PL Admin to unsubscribe the PL522 radio thru DSP prior to visiting the asset.

Note: PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image1.1.1.

Note: A "Product Link(TM) Pro Series PL542V2 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.
Image1.1.1
Image1.1.2
 
At the machine:

5. Locate the existing Product Link PL522 device.

6. If the device Is to be used for local data collection ensure the radio on this Product Link device has been disabled. Procedures for this step can be found in Special Instruction M0099440 Section "PL522/PL523 Software update Instruction and Configuration." Connect with Cat ET and select VIMS Main Module, General Information, PLM Enable Status (billing)and set the status to "Disable".

Note: This will allow the device to remain on the machine and the customer to download data without interfering in the communication of the new PL542V2.

Note: To determine if a machine has a PL522 running Payload or VIMS on it,at the machine you need to check the PSR under the Implement Control and see if the Machine Payload Control System Installation Status is set to Installed. (See Figure 1.2.1 below). If so, then the PL522 needs to be left on the machine and the special instruction followed on how to install a PL542 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.
Image1.2.1
 
7. If the PL522 is NOT to be used by the customer, disconnect and completely remove it from the machine.

Note: IF complete removal of an existing PL522 is required ensure proper sealing, securing of unused wiring, and removing of the antenna. If the PL523 is left on-board and accidentally re-enabled by the customer, or another service technician, then conflicting information may get sent from both the old and newly installed device to the back office.

8. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

9. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

10. Set the Product ID to the asset serial number using Cat ET.

11. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

12. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 
Group Number 2  
 
4G upgrade to PL542V2 when a PL523 is Onboard.

Before going to the Customer Site:

1. Work with the PL Admin or the customer for the given machine to determine if the PL523, is still used. This device may not be reporting over the network any longer due to ongoing 2G Phase out, but still may be accessed by the customer to download data locally.

2. Install Cat-ET 2019A or newer on laptop.

3. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

4. Work with your PL Admin to unsubscribe the PL523 radio thru DSP prior to visiting the asset.

Note: PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image1.1.1.

Note: A "Product Link(TM) Pro Series PL542V2 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.
 
At the machine:

5. Locate the existing Product Link PL523 device.

6. If the device Is to be used for local data collection ensure the radio on this Product Link device has been disabled. Procedures for this step can be found in Special Instruction M0099440 Section "PL522/PL523 Software update Instruction and Configuration." Connect with Cat ET and select VIMS Main Module, General Information, PLM Enable Status (billing) and set the status to "Disable".

Note: This will allow the device to remain on the machine and the customer to download data without interfering in the communication of the new PL542V2.

Note: To determine if a machine has a PL523 running VIMS on it you need to check the PSR in one of two different places. If the machine is a wheel loader, you need to check the PSR under the Implement Control for the Machine Payload Control System Installation Status. If the machine is an off-highway truck, you need to check the PSR under the VIMS Application Module for the Machine Payload Control System Installation Status. If the status is set to Installed (See Figure 2.2.1 below,) then the PL523 needs to be left on the machine and the special instruction followed on how to install a PL542V2 Hybrid radio system. Review M0099440 Special Instruction regarding Hybrid radio installation procedures.
Image2.2.1
 
Note: VIMS on a PL523 requires a configuration onboard to operate properly. Please refer to the Health Connectivity Matrix to determine the correct configuration file for the Machine model and prefix to be visited. The Web link is: "https://dealer.cat.com/en/products/technology/construction-technology/product-link/service-technicians-toolbox.html". This link is case sensitive so you will need to type in the link exactly as shown. Your machine will need the "latest production ECM Software CONFIG file," The technician will want to have the Health Connectivity Matrix available at the machine. (See Figure 2.3.1 below for reference.)
Image2.3.1
 
7. If the PL523 is NOT to be used by the customer, disconnect and completely remove it from the machine.

Note: IF complete removal of an existing PL523 is required ensure proper sealing, securing of unused wiring, and removing of the antenna. If the PL523 is left on-board and accidentally re-enabled by the customer, or another service technician, then conflicting information may get sent from both the old and newly installed device to the back office.

8. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

9. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

10. Set the Product ID to the asset serial number using Cat ET.

11. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

12. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

Note: Make sure to follow the entire process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation.

Note: The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM TO INSPECT AND POSSIBLY REWORK REAR BUMPER SUPPORT WELD ON CERTAIN 120M MILITARY MOTOR GRADERS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE TORQUE OF THE GENERATOR COUPLING BOLTS ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM TO REPLACE PL240 TO PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF PUMP ON CERTAIN 785G, 793F, 794 AC, AND 797F OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 244-3114, 258-8987, 425-4563, OR 522-0906 VALVE GROUPS ON THE TRANSMISSION AND TORQUE CONVERTER AND REPLACING THE POWERTRAIN SOFTWARE ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE ACCESSORY DRIVE SHAFT BOLTS ON CERTAIN 785D, 785D OEM, 785G, 789D, 789G, 793D, 793F, AND 793F CMD OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 OR PL641E WITH A PL641I V2 OR PL641EV2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO PL641E V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE CLEANER FINGERS ON CERTAIN 826K, 836H, AND 836K LANDFILL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING GENERATOR ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240, PL240B AND PL241 TO PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ARCTIC IDLERS ON CERTAIN D8 AND D9 TRACK-TYPE TRACTORS; AND CERTAIN PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL420, PL421, PL522 AND PL523 RADIOS TO THE PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF HOSE ON CERTAIN ON CERTAIN 793F, 794 AC, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 V1 TO PL542 V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF HOSE ON CERTAIN 785G OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 OR PL042 RADIOS TO PL641I V2 OR PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN 777E, 777F, AND 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 V1 TO PL542 V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS