PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS [UEBE0394]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS

UEBE0394-12

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03Mar2020

(Revised 13Nov2020)

U-102

A-77

D-95

O-89

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN AVSpare PRODUCTS
7610 7620 7606		PS46589

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46589" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 03Mar2020 (Revised 27Oct2020) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
322B	2ES00875, 1127
325C	BFE01539
330C L	DKY02140, 3918, 4538
345C	TDG00345
5130	5ZL00108
621G	DBB00425
730EJ	B1W00188, 233, 237
950F II	5SK00235
950H	K5K01507
953C	2ZN03913
963C	BBD02641
980H	JMS02450
988H	BXY01282
AP1055E	TJF00355
CB-564D	C6D00149
CB-634C	3BR00501
CB-634D	CDF00577, 602
CB22B	41900165, 168
CB22B LRC	46600244
CB24 XT	24000264, 1716, 2053
CB24B	42000547 46700304-00305
CB34	34500412
CB34B	42300109, 144, 177
CB54B	RJN00151
CC24B	42100102
CC34B	32400119, 136
CC34B LRC	47100128-00131
CP-563E	CNT01183
CP44	MPC00139
CP56	C5P00662, 685, 687
CS-433E	ASR00993 BTT00444
CS-563E	CNG02280
CS54	C5R00600
CS56	C5S01464
CS56B	M4M00128
CS64	C6S00175
CS64B	DH600103
D5M LGP	3CR00457
D6H LGP	6FC00577
D6K LGP	DHA01779
D6K XL	FBH02433
D6R II XW	AEP00149
D8T	KPZ00651
D9N	1JD03395
PS-150C	FPS01180
PS-360C	PJF00733, 742, 759

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*****Group 2*****
1004G	NPF01168, 1197
1104C	X4P00263
1106C	LEH01047
1106D	X6Y00227-00229
1306E	MNR00292 NNS02187
403C-15	PXT02805
C2.2	GBE01048
C4.4	D4D00949 GLE01200, 1433, 1449, 1489 GTD00163, 194
C6.6	N6D02470
C6.6 TIER 3	66612476, 15935
C7.1	MRP00211, 227, 334

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*****Group 3*****
216 B 3	CD300302, 325, 333 JXM02430
226B 3	AS200311 MWD05298
236D	BGZ00521, 999, 1120 MPW00307, 309, 325, 424, 502-504, 524-525, 535, 591 SEN00211, 466
242B 3	SRS01383
242D	A9W00181, 187-188, 229 DML00256, 258, 263, 273 DZT00289, 424, 585, 1006, 1119
246C	JAY05846, 7377, 7471
246D	BYF00292, 295, 670, 748, 801 HMR00500, 615, 620, 660-661, 781, 786-788, 980, 986, 988 JSL00330, 361, 367
247B 3	ESL00125-00126 TSL00602, 1862
257B 3	B7H00327, 690
257D	EZW00259-00260, 267, 291-293 FMR00169
259B 3	YYZ00835, 2764, 4138, 4398, 5816
259D	FTK00559, 638 FTL00606, 743, 769, 807, 815, 1573, 1649, 1674, 1939, 2057, 2179, 2355, 2865, 2892, 3072, 3198, 3278
262C	MST03898, 4500, 5233
262C 2	TMW01098, 1100, 1103, 1109, 1119
262D	DTB00474, 1761, 2718 KTS00284-00285, 297, 312-313, 318-320, 344 LST00318, 320, 384, 414, 431, 436
272D	B5W00952
272D XHP	ETL00369, 426
277D	FMT00377 NTL00287
279C	MBT01609
279C 2	KWB01219
279D	GTL00485, 923, 1558 RCX00392
287D	TLK00206
289C	JMP01788
289C 2	RTD00512, 1244
289D	A9Z00447, 463-466, 471, 473-474, 476, 480-481 TAW00863, 880, 1458, 1773, 2451, 2484
297C	GCP01728
299C	JSP01564
299D	GTC01011 HCL00538
299D XHP	JST00419, 439, 822, 849, 982
300.9D	LJM00773, 1194, 1211, 1374, 1619, 1622, 1879, 1965
301.7D	LJH00758, 981, 1043, 1119, 1162, 1291, 1353, 1433, 1644, 1699, 1790, 1930, 1964, 2022, 2183-2184, 2188, 2297, 2302, 2373, 2377-2378, 2698
301.7D CR	LJD00546, 626, 733-734
301.8C	JSB02775, 4977, 6201
302.2D	LJG00206, 258-259, 261, 311, 313-314, 356
302.4D	LJN00312-00313, 433, 439, 502, 508
302.5C	GBB05174
302.7D	LJL00297, 919, 993, 995, 2409, 2466, 2531, 2542
303.5E CR	RKY00804, 3824, 3827, 4003, 4857-4858
304D CR	TYK01288
304E CR	TTN00845, 1239, 2046
305.5D	FLZ00196
305.5E CR	FKY01215, 1612, 3083
305C CR	HWJ01215
305D	XER01006
305E CR	XFA01316, 2147, 2713, 4102, 4123, 4146
307C	BNE00990, 1011
307D	DSG00365, 3257
308D CR	FYC01356, 1910, 2147
308E 2CR	FJX01174, 1268, 1306, 1322, 1362, 1509, 1734, 1747, 2246, 2265 TMX00538, 578, 1273, 1386
308E CR	GBJ00846
312C L	BWH01360
312D LC	XGK00312
312E L	MJD00148, 203-204
314C CR	SNY00417
314D LCR	SSZ00611, 766
315D LC	JGS00449, 539
416E	SHA05267
416F ST	KSF00514, 613-614, 954, 1290, 1502
420E	HLS06733, 7648
420E ST	DJL01278, 1975, 2765
420F IT	JWJ01346
420F ST	SKR03469
430E IT	MXB00295
432F	PXR00621 SEJ00365
434E	SJL00377, 379
442E	GKZ00788
444F	JXR00187
906H	SDH02922
906H 2	JRF01090, 1098, 1376, 1388-1389, 1650, 1660, 1670, 1673, 1694, 1804, 1807, 1811, 1815, 1818, 1987, 2205, 2207, 2533, 2535-2536, 2538-2539, 2754-2755
907H 2	JRS00212, 574, 584, 678, 707
908H	LMD01356
908H 2	JRD00646, 1158, 2116
910K	AY400291, 956
914K	CD200183, 675
924G	DFZ00418
924K	PWR01021, 2349, 2351, 2375, 2403, 2539
928G	6XR01009
928H	CXK01222
930K	RHN02480
938K	SWL00921
D3K LGP	LLL01037, 1066
D3K XL	FFF00712
D4K 2 XL	KMM00147
D4K XL	MMM00577, 598
D5K 2 LGP	KYY01055
D5K 2 XL	KWW00314, 352, 544
D5K LGP	YYY00744
D5K XL	WWW01643
IT38G	1CW00506
M318	8AL03070
TH255C	JK200299, 359
TH414C	KEK00267, 296, 309, 345
TH414C GC	KRF00166, 220
TH417C	RRJ00190, 196, 235, 240
TH417C GC	NAB00176
TH514	TBW00740
TH514C	MWC00402
TL1055C	KDE01064
TL1255	TBN00460, 1004, 1022
TL1255C	DHW00443
TL943	TBL00701
TL943C	THH00981

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*****Group 4*****
CT660	TEJ00195, 198, 207, 265, 294 TEM00102-00104, 110-112 TEP00193, 205, 284-286, 306, 340, 354, 409, 471, 475, 508, 516, 520-524, 526, 531, 533, 535-536, 551, 558, 560, 576, 620, 670, 675, 694, 704-705, 711, 766, 777, 786, 797, 829, 849, 858, 904, 914-915, 920, 922, 926, 928, 933, 939-941, 943, 948, 954-955, 957, 960, 989, 994, 998, 1000-1002, 1013-1014, 1024, 1029, 1034, 1058, 1065, 1073, 1088, 1093, 1109, 1129-1130, 1133, 1136, 1154, 1166, 1171, 1177, 1179, 1181, 1198-1201, 1205-1206, 1221, 1275, 1278, 1317, 1332, 1335, 1338, 1340-1341, 1344, 1347-1348, 1350, 1353, 1355, 1359, 1395, 1397, 1404-1405, 1432, 1465, 1469, 1471, 1528-1529, 1550, 1623, 1632-1633, 1705, 1732, 1740, 1748, 1756-1760, 1764, 1771, 1788, 1799, 1825, 1842, 1859, 1868-1869, 1876, 1887-1888, 1891, 1905-1906, 1909-1910, 2034, 2042-2043 TEY00117, 141 TGA00020, 25-26, 28, 31, 38, 40, 49, 90, 93, 119, 136, 140, 143, 172, 178, 189, 194, 206-207, 216, 218, 229, 235, 241-242, 247-248, 255, 259, 263, 265, 268, 270, 273, 278, 280, 290-291, 337, 341, 350-351, 1568 TGD00009, 128 TGS00105, 109-110, 119-120, 129-130 TGT00103 TJD00103 TKL00133, 156, 187, 231, 273, 302-303, 312, 315, 319, 321, 328, 341, 352-355, 371, 375, 388, 390, 392, 402, 439, 448-449, 454-455, 459, 466, 486, 495, 503, 507, 511, 513, 516-517, 531, 533, 536-538, 541, 544, 559, 561, 563, 567 TRK00104, 109, 132, 136, 154, 163, 175, 199, 205, 210, 224, 272, 295, 303, 315, 354, 376, 402, 424, 426, 447, 467, 478, 480, 487, 495, 497, 508, 541, 545, 551, 563, 566-567, 572-573, 577, 583, 588-589, 599, 604, 610, 615-616, 618, 621, 624, 629, 634, 659-660, 670-671, 674, 692-693, 701, 707, 714, 721, 727, 738-739, 753-755, 784, 786, 791, 799, 807-808, 821, 831-834, 845-846, 854-856, 860, 862-863, 869, 881, 884, 888, 890, 902, 915, 919, 922, 928-930, 933, 967, 980, 994-995, 998, 1008, 1028, 1049, 1081, 1088, 1116, 1144, 1157, 1160-1161, 1169-1172, 1186, 1193-1194, 1254, 1269, 1280, 1282-1284, 1303, 1313, 1332, 1334, 1338, 1344, 1359, 1361-1362, 1368, 1394, 1404, 1420, 1449-1451, 1456, 1464, 1488, 1497, 1503, 1511, 1523, 1553, 1556, 1558 TSY00102-00103, 107, 110-112, 115-117, 122, 126, 128, 134, 143
CT660 L ROLLER	TRR00127-00128, 140
CT680 L	TRX00125, 156, 165, 172
CT680 LG	TWT00105
CT681 SG	TWJ00104-00105, 134-135, 139-143, 145-150, 204-205

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*****Group 5*****
3412	38S21170
C15	C5E02903, 3166, 3403, 3999 C5H02318
C32	JSJ02218 SXC05159
C9	X3R01412

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*****Group 6*****
C15	MXS73709 SDP15100

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*****Group 7*****
3512	24Z01159
3512B	YAM00464
3516	25Z06815, 6817
3516B	YBT00113

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*****Group 8*****
3406	2MZ01008

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 11% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 6*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 7*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 8*****
1	5323753	Cable As - 14-pin Svc Port (Alternate to 532-3754)
1	5323754	Cable As - 9-pin Svc Port
1	5325452	Cable As - 12-pin PL-Ready (Alternate to 532-3754)
1	5368838	Cable As - 8-pin PL-Ready (Alternate to 532-3754)
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 2

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 3

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 4

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 5

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 6*****
0-50000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 6

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 7*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 7

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 8*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 8

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Before going to the Customer Site:

1. Refer to M0077632 installation instructions for all tools required to perform the radio installation. Ensure you have the appropriate Y harness to obtain a PSR.

2. Work with your PL Admin to unsubscribe the PL420 or PL421V2 Device thru VisionLink store prior or on DSP Prior to visiting the asset.

Note: PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.

Note: The PL542V2 radio requires a harness to complete the installation. Check the service port in the machine schematic to determine if a 9-pin service connector or a 14-pin service connector is installed on the machine. Some machines may have a 12-Pin Product Link Ready Connector in the machine harness. Select the proper harness assembly for that machine installation as shown in Image 1.1.1.

Note: If using the Cat 12-Pin Product Link Ready connector harness option note that some machines do not follow the Product Link Ready Standard pinout. Compare the pinouts between the machine schematic and the harness pinout as shown in Image 1.1.2. If any differences are noticed, then move sockets in the machine harness plug as needed in order to make the proper connections.

Note: A "Product Link(TM) Pro Series PL542 Machine Compatibility Reference" is available showing for most machine models the necessary harness used for a PL542V2 installation. The web link is: "https://dealer.cat.com/PL/PL542InstallationRef". This link is case sensitive so you will need to type in the link exactly as shown.
.

Image1.1.1

Image1.1.2

At the machine:

3. Locate the existing Product Link PL420 or PL421 device and completely remove prior to installing the Product Link PL542V1 radio system.

Note: Removal of the existing PL420 or PL421 is strongly recommended. It is best to remove the radio, secure and properly cap off all loose wiring, and remove the antenna. Dispose of removed radio per local guidelines.

4. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0079294.

5. Install PL542V2 utilizing M0077632 installation instructions as your guideline.

6. Set the Product ID to the asset serial number using Cat ET.

7. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

8. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

9. Follow the entire installation process until the device performs a successful communication check. If the device is not communicating, refer to M0079294 to troubleshoot the PL542V2 installation. Please complete a successful communication check before leaving the machine.

Note: If subscription assistance is needed, the PL administrator may leverage Cat Connect Support services to subscribe assets. Please submit assets to be subscribed via email using the template below. The template is available for download at "https://dealer.cat.com/connectivityoffer" under the Dealer Toolkit tab. Cat Connect Support can be reached via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email ([email protected]).

10. The PL542V2 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a -System Technology- event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use -FOTA Request- and the PL542V2 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare. Add this as the first Note under Step 2: -PL542V2 only accommodates two digital switch inputs. If more are needed, PL542V2 cannot be used as a replacement option. Consult with hotline team for additional information.-
Note: If assistance is needed to locate, remove, or install the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.