PRODUCT SUPPORT PROGRAM FOR REPLACING THE ARCTIC IDLERS ON CERTAIN D8 AND D9 TRACK-TYPE TRACTORS; AND CERTAIN PIPELAYERS
[UEBE0395]
UNDERCARRIAGE
IDLER GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ARCTIC IDLERS ON CERTAIN D8 AND D9 TRACK-TYPE TRACTORS; AND CERTAIN PIPELAYERS
UEBE0395-00
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| 26Feb2020 |
U-91
A-68
D-84
O-80
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ARCTIC IDLERS ON CERTAIN D8 AND D9 TRACK-TYPE TRACTORS; AND CERTAIN PIPELAYERS |
|
| 4159 | PS54275 |
|
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54275" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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TERMINATION DATE |
| 28Feb2021 |
PROBLEM
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| The existing 107-3946 Seal Retainer or bolts can come loose on certain D8 and D9 Track-Type Tractors with Arctic Idlers; and on certain Pipelayers with Arctic Idlers. If the existing retainer loosens it can result in oil loss and bearing failure of the idler. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| D8L | 53Y00723-02918, 2920-3485, 3487-4561, 4563-4594, 4596-4604, 4606-4619, 4621-4623, 4625-4718, 75323-75362, 75364-75365, 75368-75369, 75371, 75373, 75375-75387, 75389-75392, 75401-75404, 76001-76005 |
| D8N | 5TJ00367-03143, 75001-75005, 75007-75014, 78001-78003 9TC00591, 733-3649, 3651-6711, 13435, 75045, 75733, 75735-75737, 75740-75741, 75743, 75942-75944, 76001-76005, 78001-78003 |
| D8R | 7XM00353-05224, 75001-75009, 75011-75021, 76001-76002, 78001 9EM00353-01120, 1200-7191, 7400-9453, 75001, 76001-76003, 76005-76006, 77001, 78001 JR800248-00250, 316-348 RJM00120-00640, 900-1114 |
| D8R II | 6YZ00324-02039, 21117, 75009-75027, 75029, 76001-76002, 78001 AKA00324-00330, 400-1269, 78001 |
| D8T | AW400316-01052 EJS00105 FCT00111-00393, 1013-1643, 75001 FMC00213-00846, 1000-1955 J8B00204-01956, 2204-3490, 4500-5235, 76001-76006, 78001-78011, 78013-78016, 78018, 78020-78024 JET00201-00205 KPZ00004, 6-8, 325-3338, 3500-4171, 75001-75020, 75022-75028, 78001 MB800128-00130, 166-505 MLN00273, 275-281, 301-748, 1500-2026 |
| PL83 | CB200120-00268, 400-412 |
| PL87 | TEC00100, 120-286, 400-466 |
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| *******Group 2******* | |
| D9H | 90V00696, 821, 827, 1239, 1542, 1568, 1580-1581, 1788-1789, 2049, 2270, 2374, 2651, 2752, 3763, 3896, 3908, 4023, 4053-4054, 4074, 4076, 4078, 4207, 4216-4217, 4241, 4249, 4279, 4289, 4336, 4374, 4384, 4397, 4423, 4482, 4521, 4565, 4567, 4586, 4590, 4594-7489, 7491-10173, 17632, 44300, 75286-75308, 75310-75320, 75322-75365, 75368-75371, 75373-75374, 75376-75377, 75379, 75381-75405, 77896, 78001 |
| D9L | 14Y00423-04184, 75430-75482, 75485-75556, 75558, 75560-75566, 75633-75635, 75637, 75640, 75800-75807, 76001, 77542, 78001 |
| D9N | 1JD00209, 600, 623-4162, 75003, 75006, 75535, 75546, 77002-77003, 77522-77527, 77529-77530, 77532-77535, 77537-77559, 77571-77580, 77582-77586 6XJ00521-01138, 75001-75009, 78001 |
| D9R | 7TL00433-01409, 75001-75012, 75014 8BL00655-01515, 75001, 76001-76002, 78001-78002 ABK00433-01098, 75001-75005 ACL00655-01216, 75001, 75003-75004, 76002-76003, 78002-78003 AK400306 HWH00101-00200 WDM00201-02783, 3000-4950, 76002-76007, 76009-76010, 77001-77003 |
| D9T | J3D00251 JC200151-00153 NJH00001-00004 REX00123, 304-710 RJS00118-01825, 75001-75009, 78001-78016 TWG00196-00931, 934, 75001 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 6V1724 | BOLT-TCK MASTER |
| 2 | 6V1725 | BOLT-TCK MASTER |
| 1 | 2440878 | IDLER GP-TRACK |
| 1 | 2440879 | IDLER GP-TRACK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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| *******Group 2******* | ||
| 2 | 6V1728 | BOLT-TCK MASTER |
| 2 | 7T2283 | BOLT-TCK MASTER |
| 2 | 2459942 | IDLER GP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| If the retainer or bolts loosen and fail the idler, refer to the Service Manual if/as necessary and replace the idler assembly. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-12 mo |
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| NOTE: This is a 4.0-hour job for Group 1 | ||||||
| If the machine was converted to the non-arctic undercarriage, other programs may apply. |
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| *******Group 2******* | ||||||
0-12 mo |
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| NOTE: This is a 4.0-hour job for Group 2 | ||||||
| If the machine was converted to the non-arctic undercarriage, other programs may apply. |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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