PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN CATERPILLAR PRODUCTS [UEBE0404]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN CATERPILLAR PRODUCTS

UEBE0404-06

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05Mar2020

(Revised 05Nov2020)

U-119

A-90

D-112

O-105

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46600

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46600" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 05Mar2020 (Revised 20Oct2020) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
3508	CNF00736
3512	24Z03124, 4496
3512B	8RM00327, 1114 CMC01482 ZAH00184, 376
3512C	PXW00218 SBG00942, 975, 999-1000, 1128, 1287 YBD00215
3512C HD	LYP00134-00135
3516B	7RN00462, 1020, 2157-2158, 2209-2210, 2227 GZS00650 PBR00525, 664-665 YAW00416 ZAP00565-00566
3516B HD	YAR00956-00957, 964-965
3516C	AL200110, 113, 128, 137-138, 146, 149 LY500159, 164 SBJ02046, 2086 SBK00399-00400, 751, 2355, 2382, 2385 SFJ00776
3516C HD	SEK01125, 1244
3516E	JD700154
C175-16	WYB00225, 1135, 1428-1429, 1432, 1446, 1451-1452
G3412C	SPY00162, 274
G3516	4EK05167 CSZ00763
G3520H HD	GFR00187-00190
PM3512B	BNR00326, 329
PM3516	KEN00106, 148, 167, 210, 212, 214-215, 223 NAM00107, 157, 160, 199, 214, 217, 235, 248, 257, 292, 303, 342, 394
PM3516B	BPD00236, 271, 286, 335, 507, 885, 956
PMG3516	JKK00192

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*****Group 2*****
3306B	8JJ00077 9NR02454
3406B	4PM00333
3406C	2WB06676, 8285 4JK00708 4RG00301 4ZR06443 90U09686 C5G00907
3412	81Z22836, 23701, 23703
3412C	9EP01883, 2482, 3245 BCW00359 TFT00599
3456	C4G00660, 694 GHJ00362
C13	GB700102, 123, 144, 146-147, 174, 185, 244, 272, 276, 319, 355, 366 KJE00213 KWJ04240 N3F02154 S4400102 T3200108, 277, 320, 630 X3F00100, 102 X3M00108, 126, 133, 193, 308-309, 319, 373, 379, 381, 415-416, 424, 449, 494, 497-498, 505, 509, 552
C15	C2F00223 C5E00144, 152, 156, 158, 162-163, 166, 168, 171-173, 175-177, 180, 182-183, 188, 203, 271, 276, 305, 372, 396, 974, 1001-1002, 1006, 1029-1030, 1046, 1052, 1062-1063, 1074, 1082, 1088, 1099, 1157, 1165, 1167, 1196, 1204, 1225-1226, 1246, 1257, 1265, 1273, 1276, 1288-1289, 1302, 1403, 1526, 1536, 1543, 1557-1558, 1564, 1573, 1582, 1592, 1598, 1601, 1603, 1611-1612, 1614-1615, 2055, 2090-2091, 2099, 2242, 2282, 2311, 2345, 2349, 2359, 2508, 2552, 2572, 3332-3334, 3337, 3536, 3922, 4178 GB300107, 136, 148, 166-167, 170, 175-176, 187-188, 203, 222, 224-225, 229-231, 292, 362, 384, 397, 399, 421-422, 431, 450, 452, 454, 467, 474-475, 485, 491, 494, 518-519, 524, 529, 534, 540-541, 550, 552, 557-558, 581, 590, 600, 607, 616, 644, 665, 681, 697, 702, 722, 731, 750, 771, 807, 811, 813, 824, 827, 833, 837, 847, 867, 873, 879, 882, 892, 896, 905, 913, 915, 921, 923, 927-928, 941, 944, 948-949, 951, 961-962, 968-970, 977, 995, 997, 1006, 1021, 1026, 1036, 1048, 1058, 1082, 1086, 1091-1092, 1098, 1103, 1115, 1118, 1131 GB400170-00171, 189, 217, 259, 300-301 LDN01521 LNA02751, 3649 N5F01580 NAP00363, 477, 836, 1170, 1210, 1244, 1291, 1297, 1414, 1544, 1574, 1616 SNW00128, 191, 216, 221, 230, 276, 552, 554, 578, 585 T3300104, 195, 254, 332, 354, 363, 429, 668, 854, 878 T4A00753, 758 X4R00142, 190, 294, 318, 422, 458, 460, 542 X5M00303, 318, 328-329, 337, 341-342, 354, 359, 380, 395, 425, 434, 436, 447-449
C18	BG400110, 116-118, 120, 151, 164, 173, 181, 191, 219, 239-240, 258, 265, 270, 275, 280-281, 286, 295, 298, 309, 318, 322, 328, 334, 353-356, 371-372, 388, 392, 409, 423, 433, 442, 486-487, 494, 496-499, 502, 509, 513, 516-519, 522, 524, 528-529, 532, 536, 538, 544, 567, 570, 574, 607 EKW00151, 386, 773 JZB00315, 325, 457, 507, 566, 574, 734, 737, 1127, 1131, 1167, 1200, 1255, 1262, 1282, 1284, 1364, 1401, 1403, 1413, 1468, 1513 NAW00135, 605, 790, 814 T2R05368 T3400373, 433-434, 442, 643, 729-732 T3500100, 146-148, 169 WRH09239, 9848
C27	12700003 2A300181, 268, 545 DWB00141, 665, 955, 1195, 1616, 1789, 2106, 2273, 2780, 3537 GDS00227, 412, 530, 753, 791, 923, 940, 1022 T4Z00363, 380 TWM00242
C32	13200014, 21 AL600127, 144, 176, 233, 236, 243, 246, 248 JAZ01459, 1500, 1936, 2508 JSJ01015, 1070, 3145, 3914, 3916, 3952, 4356 SXC00356, 708, 1067, 3466, 5106 TZJ00179, 319
C7	JTF00879
C9	C9E00551, 1924, 1963, 2190, 2629-2630, 2734-2735, 2831 LN900423 NBP00511 NGP00294, 472 NTX00236, 376, 593, 618, 784-785 X3R00130, 505, 581, 615, 909, 926, 932, 957, 1057, 1121, 1142, 1145, 1237, 1252-1253, 1352, 1378-1379, 1387-1388
D343A	62B13259
PMC27	N1B00110, 143-144, 148, 156, 179, 190, 200, 202-203, 242, 247, 252-253, 261, 287, 300, 303-304, 322-323, 342, 353
XQ425	X8H00116-00122, 126, 131, 133, 137, 142, 149-157, 159, 167-178, 180, 182-186, 188, 190, 192, 194, 198-199, 202, 204, 209-210, 216-217, 226-227, 238-239, 241, 244, 249-250, 252, 259, 265-267, 276-277, 283, 295, 317
XQ570	ME500110, 112-114, 120-121, 123-125, 128-129, 132-133, 139-140, 142, 145, 148, 157-160, 168, 171, 173-175, 181, 183, 189-191, 199-203, 209-211, 216, 219-220, 222-224, 233, 239-243, 245, 247, 249-250, 255, 259-261, 273, 276, 278, 280, 286
XQP275	XP700153
XQP500	XP500122-00124, 127, 156

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*****Group 3*****
DG100	T3900128, 182, 219, 280
DG125	NB800104-00105 T4400192
DG150	T4500270, 282, 321, 358
DG200	KJ700127
DG60	T3700235, 239, 401
OLYMPIAN	GXG03320 NGC00180 NGG00142

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*****Group 4*****
140G	72V12624
140M 2	M9D01508
320C	PAB02438, 6674
320E L	TNJ00237 WBK03802
330D L	MWP02899
613C II	8LJ03432
615C II	9XG01872
621B	35V00990 45P02394, 3083, 3931, 3937
950M	EMB02170
CB-534D	FGH00301, 438
CB14B	47300467, 634, 720, 965, 1155, 1514
CP-433E	ASN00649
CP-563D	9ZW00648
CS-563C	4KN00438 4LN00891
CS-563E	CNG01108
D6N LGP	PBA02486
D6R II XL	AAX01377
D6R XL	5LN00813, 2970
PS-150B	3XR00502

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*****Group 5*****
3054C	33419022
C2.2	GBE01658, 1733, 1749, 2022
C4.4	N4X00119 XYC00585 XYD00227
C7.1	MRP00114, 117, 326, 574

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*****Group 6*****
2506C-E15	C6A00835
C1.5	GB901326
C2.2	G4302790 GBE00497, 1592 GBY08848
C3.3	EC504469, 5166 GT401071, 1074
C3.4B	CJG08755
C4.4	44801839, 1931, 1938, 1949, 3571 CN300137, 346-348, 364, 368, 370-374, 382-386, 544 CN600263, 369, 410-411, 621 D4B01750, 2313, 3132, 3142 D4D00729, 829, 970, 2065, 2153, 2178, 2214, 2228, 2560, 2583, 2679, 2758, 2764, 2772, 2784, 2810, 2843 ECL02172, 2858 GTD00347 JKT00618, 1448, 3376 L4R00460, 498 LC500239, 401 MZT00349 N4D00895, 901, 1063 N4E00380, 409, 420, 575, 694 N4X00318 NRP00571 XRA00144, 187 XRB00165-00166, 173, 195, 205, 229
C6.6	N6D00171, 195, 1073, 1876, 1879, 2170, 2359, 2434, 2584 SDA00478
C7.1	77001533 ECW03846, 3946 ETG00164 GTP01038 L7C00253 MRP00102, 147, 174, 180, 202, 214-215, 228, 289, 293, 302, 307, 369, 387, 435, 437-438, 459, 463-464, 468-469, 471, 474, 476, 483, 485, 498, 570-571, 578, 603, 616-617, 634, 685, 738, 740, 764, 767, 786-787, 810, 812, 893 WG200225, 419, 554, 599, 652, 776, 809 WG300413, 476, 504, 518
XQ125	CK500102, 143, 145-147, 149-158, 160-163, 172, 181, 184-185, 194, 198, 205-206, 225, 230, 236-238, 241, 244, 248, 252-255, 257-263, 267-269, 273-274, 276, 285, 289, 291-325, 328-329, 335-336, 338-341, 353-355, 363, 369, 374-375, 377, 379-380, 382-383, 385, 387, 399, 403-404, 416, 418-430, 432-436, 439-440, 478, 485, 491-492, 497-499, 501, 503, 508-509, 515-516, 526-528, 530, 532-535, 548-551, 554, 561-563, 567, 570-571, 573-574, 577-578, 580, 584, 586, 588, 591-592, 596-600, 606, 615, 658, 664, 671-672, 689-693, 695, 698-700, 703, 707, 712, 715-716, 722, 746, 758, 770, 772-773, 775-782, 785, 787, 790, 797, 827-828, 862-863
XQ230	CK200100-00110, 116, 121, 124, 127-133, 139-141, 146-148, 150-151, 153-155, 158-165, 168-170, 188, 212, 214, 218-219, 222, 228-234, 237-240, 251, 253-254, 256-257, 261-263, 265, 267-269, 272-276, 279-280, 315-316, 318-322, 332-333, 339, 342-343, 362-363
XQ35	JK700108, 110, 112, 123, 154-155, 157, 159-161, 163-165, 167, 170-171, 179, 182-185, 187-188, 191, 194-196, 198, 200-201, 204, 214-215, 218-221, 237, 239-242, 246, 249-250, 256, 263, 266, 271, 273-275, 279-282, 288, 292-293, 295, 300-301, 304, 307, 318-319, 323, 325-327, 332-333 JK800123-00125, 127-136, 139-147, 149, 152-157, 172-175, 177, 210, 212, 227-228, 233, 236-240, 245, 272-275, 280, 289, 291, 293, 308, 312, 315-320, 322, 325-327, 337, 340, 345-347, 349, 356, 358, 360-366, 368-377, 383, 409, 417, 421, 423-443, 463, 492, 494-495, 499-501, 506-510, 534, 561
XQ60	CF600100-00101, 103-104, 108-110, 112-120, 150-151, 153-162, 165, 169-170, 172-176, 178-187, 192, 194-196, 200-201, 205-208, 211-212, 216-227, 229, 231, 233-242, 244-247, 249, 251-254, 256, 258, 263, 272 CF900124, 132-134, 149, 152-154, 156-157, 159-161, 165-168, 170, 172, 174-175, 178, 180-181, 183, 192, 196, 198-199, 202, 207-210, 213-215, 217, 221-224, 229-232, 238, 243, 247, 250, 253, 255, 259, 267-270, 275-276, 278-281, 283, 288, 290-292, 297, 300-304, 306-308, 311, 314-316, 318-322, 325, 327, 332, 334, 336-338, 342-345, 348-349, 351, 353, 355, 363, 368, 373, 375-377, 381, 383, 385, 387-388, 494, 500-502, 526-528, 533, 537-540, 543, 547, 559, 561, 568-569, 571-572, 576-577, 580, 584, 587, 589-592, 596-597, 599-602, 605-607, 609-611, 623, 631, 677, 681-682, 691, 694-695, 697-702, 706-707, 710

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*****Group 7*****
242B 3	SRS01718
252	FDG01796
259B 3	YYZ05457
259D	FTL04045, 9537, 20279
279D	GTL01390, 2615
289D	TAW03511, 3847
300.9D	LJ200259, 517, 628, 639, 642, 671, 716, 755, 859-860
301.4C	LJ300442 LJK00829
301.7D	LJ400379
301.7D CR	LJ800753, 1518
302.4D	LJ600196
302.7D	LJ700296, 483, 501, 521, 1261
303.5C CR	DMY02032
303.5E 2	JWY00983, 1886
303E CR	HHM01276, 1909
304E 2	ME401042, 1046
305E 2	H5M02882
308E 2CR	FJX05240, 5652
308E CR	GBJ00497
311C U	CKE01608
315C L	CJC04348
315D LC	CJN01844
416F ST	KSF00450, 685, 697, 819, 959, 1053, 1464
420D	FDP21052
420E	HLS02735 KMW02670 PRA00533
420F IT	JWJ00714, 1864, 1868, 1871, 1873, 1882
426C	6XN01652
430D IT	BML03579
906H 2	JRF02989
908H 2	JRD01717
928G	DJD02663
938G	6WS03100
939C	6DS01863, 2032
D5G LGP	RKG02570
TH255C	JK200828, 841
TL1255C	DHW01307
TL1255D HRC	ML702340
TL943C	THH01353

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*****Group 8*****
BA25 BROOM	7AW00760, 2622, 2642
BB121	JK500318
BU118	LXB03601, 3692, 5454, 5546
CVP110	CTZ00508, 1000
CVP16	A1E01074
CVP40	CRT02331
CVP75	CSG00401, 931, 1011
H100	4ML04487
H120E S	HHE00119, 1272
H130E S	HHF00150, 840
H140E S	W9A00570
H55E S	3X901888
H65D S	FTS01910
H65E S	3X800389
H70	4KL07290
H75E S	X9E00207, 257, 262
HEX BUCKET	NBC11925, 11938, 28238
PC306B	PCT00788, 820, 1132, 1247, 1728, 1904
PR190	WPB00324

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*****Group 9*****
3406E	5EK00081

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*****Group 10*****
G3508	WPN01508

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*****Group 11*****
C13	X3M00385, 387
C15	X5M00377, 399
C9	X3R00135

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5170590	AVS 4G SIM Card
1	5693106	PLG641V2 4G Cellular Radio (NA)
1	5693109	PLG641V2 4G Cellular Radio (EU)
1	5889248	PLG641V2 Hard Mount Antenna
1	5891358	PLG641V2 Adhesive Mount Antenna (Optional)
1	5936019	PLG641V2 4G Cellular Radio (NA) Software
1	5936021	PLG641V2 4G Cellular Radio (EU) Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5170590	AVS 4G SIM Card
1	5693106	PLG641V2 4G Cellular Radio (NA)
1	5693109	PLG641V2 4G Cellular Radio (EU)
1	5889248	PLG641V2 Hard Mount Antenna
1	5891358	PLG641V2 Adhesive Mount Antenna (Optional)
1	5936019	PLG641V2 4G Cellular Radio (NA) Software
1	5936021	PLG641V2 4G Cellular Radio (EU) Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	5170590	AVS 4G SIM Card
1	5693106	PLG641V2 4G Cellular Radio (NA)
1	5693109	PLG641V2 4G Cellular Radio (EU)
1	5889248	PLG641V2 Hard Mount Antenna
1	5891358	PLG641V2 Adhesive Mount Antenna (Optional)
1	5936019	PLG641V2 4G Cellular Radio (NA) Software
1	5936021	PLG641V2 4G Cellular Radio (EU) Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 6*****
1	5170590	AVS 4G SIM Card
1	5693106	PLG641V2 4G Cellular Radio (NA)
1	5693109	PLG641V2 4G Cellular Radio (EU)
1	5889248	PLG641V2 Hard Mount Antenna
1	5891358	PLG641V2 Adhesive Mount Antenna (Optional)
1	5936019	PLG641V2 4G Cellular Radio (NA) Software
1	5936021	PLG641V2 4G Cellular Radio (EU) Software
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 18% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 7*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 8*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 9*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 10*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 11*****
1	4647818	PL131 Satellite Radio Hardware Kit
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 2

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 3

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 4

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 5

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 6*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 6

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 7*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 7

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 8*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 8

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 9*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 9

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 10*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 10

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 11*****
0-500000 hrs, 0-750 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 0.5-hour job for Group 11

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Group Number 4 Group Number 5 Group Number 7 Group Number 8 Group Number 9 Group Number 10 Group Number 11

PL131 Rework Instructions:

Before going to the Customer Site:

1. Refer to SEHS0377 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.
Note: To remove the adhesive mount PL141, use the 468-1897 Removal Tool.

2. When the PL131 sits for an extended time, passivity can build up, which can prevent current flow to the device. Turn new devices from inventory ON and OFF through four power cycles prior to installation. This process can break the passivity and allow the device to function as expected.

3. Activate the device and confirm the device is reporting at the dealership before traveling to install on a machine.

At the machine:

4. Before the device is mounted on the equipment, record all the information that will be needed to subscribe services in the Dealer Service Portal (DSP).
Note: This information is located on the bottom of the device. Once the device is installed, that information cannot be seen. A one-page form is included in the PL131 kit to assist in recording this information.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in SEHS0377.

6. Remove the Product Link device being replaced and deactivate the device by pressing the power toggle button. Dispose of removed device per local guidelines. Refer to the Parts Disposition.

7. Prior to install of PL131, press down the power toggle button. When the power button is released, the green LED will blink to indicate the radio is active. The LED will then blink five times to indicate a fully charged battery. Install PL131 device per SEHS0377 installation guide.

8. Provide needed information to PL Admin / TC in order to subscribe services and verify connection in DSP.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660

Group Number 1 Group Number 2 Group Number 3 Group Number 6

Before ordering hardware:

Check the Product Link Country Certification Status Summary for All Hardware Variants, https://dealer.cat.com/content/dam/dealer/Products/Technology/Construction%20Technology/productlink/salessupport/Product-Link-Country-Certification-Status-Summary-for-All-Hardware-Variants-10jun2020.xlsx, found on https://dealer.cat.com/pl to determine the correct PLG641V2 hardware device for the country where it is to be installed.

Before going to the machine:

Refer to M0069806, PLG Installation Guide to familiarize yourself with the PLG641V2 radio installation including all tools that will be necessary to complete the work.

Working with your PL Admin or Dealer TC, in the Dealer Service Portal (DSP) unsubscribe the old asset from the Remote Asset Monitoring (RAM) UI.

Associate the old PLG641V1 device to its MAC address in DSP.

In RAM, activate and register the new PLG641V2 cellular radio to the genset serial number.

In DSP, Subscribe the asset to RAM

Install the 4G SIM Card

Connect the PLG641V2 to DC power supply (9-32 Volts)

With the device powered and communicating send configuration file to the PLG641V2 device, using the RAM Configurator Tool.

The PLG641 software can be updated prior to traveling to the site. Plug in the USB 2.0 end of the cable to the laptop and the Micro USB B end to the PLG641V2 device. RNDIS driver is needed. (Note: If the USB cable is not oriented properly when inserting into the PLG641V2, the PLG641V2 USB connector may become damaged, requiring replacement of the PLG641V2 Radio.)

Using Google Chrome enter 169.254.200.200 into the address bar

Enter username: admin

Enter password:

Update software per the region where the asset will be operated (Note, the software only needs to be flashed once. See Image 2.1.1 for the relevant software part number. The first reboot after updating software may take up to 30 minutes ? DO NOT unplug the device during this reboot. Refer to M0069806, PLG Installation Guide for detailed instructions)
.

Image2.1.1

At the machine:

Ensure that the equipment power is off, and that the battery disconnect is engaged.

Remove the PLG641V1 (Note: Discard the removed device per local guidelines)

Install the PLG641V2, 4G Cat SIM Card, and appropriate antenna. (Note: Refer to M0069806, PLG Installation Guide, for detailed instructions for mounting the new PLG641V2 hardware).

Restore power and check communications (Note: Refer to troubleshooting guide, LEGE0033 on emc.cat.com for troubleshooting assistance)

Note: Prior to requesting assistance refer to troubleshooting guide LEGE0033. Otherwise, contact Cat Connect Support via phone (866 228 2111 - toll free US & Canada or +1 513 830 1809 - international) or email ([email protected]) for assistance.