
06Mar2020 |
(Revised 20Nov2020) |
Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS |
|
7620 7606 7610 | PS46607 |
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46607" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
NOTE: | This Revised Service Letter replaces the 06Mar2020 (Revised 13Nov2020) Service Letter. Changes have been made to the Affected Product. |
TERMINATION DATE |
31Dec2022 |
PROBLEM
Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
120G | 87V03732 |
120H | 4MK00426 6YN00041 |
120M 2 | M9C00583 R9N00189, 196 |
12G | 3PL00901 61M15929 |
12H | 4XM00764, 1428, 2350 AMZ01058 |
140G | 72V06934, 10119, 11340 |
140H | 2ZK00706, 2143, 3124, 4832, 4906, 7126, 7560 APM01546 CCA03590 |
140M | B9D02742 |
140M 3 | N9D00370 |
143H | 1AL00739 |
14G | 96U08671 |
14H | 7WJ00497, 776, 1047 ASE01475 |
14M | B9J01323, 1447 |
160H | 9EJ00442 ASD00527 |
16G | 93U01782, 2758 |
16H | 6ZJ00176, 993 |
320 | 7GJ00707 9KK03890 |
320B | 4NR00181 6CR02909 BBG00202 |
320C | ANB01007, 2712 PAB00714, 1255, 1811, 4166, 5828, 7007, 7390 |
320D | PHX02106 |
320D L | SPN00894 |
320E L | REE00395 WBK01592, 1878, 2049, 2167, 2177, 2245, 2610, 2614, 2619, 2624, 2632, 3092 |
320E LRR | TFX00745, 756 |
321C LCR | MCF00862 |
322B | 1YS01160 2ES01116 |
322C | HEK00659 |
322C L | BKJ00572 |
323F L | XCF00800, 1376, 1410 |
324E L | PNW00262, 491, 967 |
325 | 7LM00131, 146, 830 8NK00153 |
325B | 2JR02653, 2891 |
325C | BFE00498 BKW00331 CRB00276, 1574 |
325D L | PAL00258 |
326F L | WGL10090 XFK00189 |
328D | GTN00456 |
329D L | WLT00335 |
330 | 5YM00671 8FK00727 |
330B | 6DR00195, 423, 805, 2161, 2291 |
330C | CAP01232, 1375 |
330C L | DKY00830, 1103, 1842 |
330D L | B6H00623 MWP01062, 3338 |
336D L | W3K00545 |
336E L | BZY01952 FJH00710, 1232 JRJ00275 |
336F L | RKB00248, 1764 |
345B | 4SS00932, 1143 5WS00309, 317 9GS00177, 276 |
345B II LC-FIX | AGS00599, 1568, 1754 |
345C | PJW00618, 1975, 2057, 2131 |
345D L | EEH00538 |
350 L | 3ML00661 9FL00745 |
365B L II | DER00113 |
365C L | MCS00270 |
375 L | 1JM00410 |
385B | ANS00312 |
385C L | EDA00322 |
525 | 1DN00566 |
561C | 92J00742 |
561D | 54X00280, 323, 443, 542, 553, 610, 668 |
561H | 6NL00336, 407, 416, 418, 471 |
571G | 16W00337, 441, 453, 474 5ZD00250 |
572G | 40U01009 |
583K | 78V00798 |
583R | 2XS00400, 409, 479 |
611 | 6SZ00185, 219 |
613C | 92X00854, 966, 1190 |
613C II | 8LJ00780, 861, 1174, 1592, 1619, 1638, 1910, 1931, 2106, 2151, 2190, 2192, 2303, 2536, 2626, 2708, 2892, 3077 |
613C II OEM | B6J00102 |
615C II | 9XG00572, 611, 658, 731, 753, 820, 831, 1169, 1232, 1320, 1650, 1767, 1770, 1820, 1885, 1945, 1972, 2011, 2013, 2029, 2054, 2086, 2093, 2096, 2122 |
621F | 4SK00162, 455 |
623E | 6YF00063, 257 |
623F | 6BK00090, 183, 287 |
627F | 1DL00038, 145, 151, 267, 352, 522, 525, 540 |
627G | CEX00533 |
631E | 1AB00880-00881, 1399, 1407, 1411, 1702 1NB01005, 1011 |
657E | 91Z00420, 424 |
725 | AFX00135 |
725C | TFB00291 |
730 | B1M04429 |
735B | T4P00314 |
740 | AXM01677 B1P00358, 1018, 1289, 1609 |
740B | T4R02862 |
769C | 01X02723, 3826 |
769D | 5SS00612 BBB00273 |
773D | 7ER00270, 297, 633-634, 724, 813 |
773E | BDA00102, 173, 550 |
775B | 7XJ00341 |
777D | 3PR00866 |
789 | 9ZC00609 |
789B | 7EK00302 |
815 | 17Z01065, 1754 |
815F | 1GN00245, 774, 1007, 1040 BKL00501, 541, 833, 835, 860 |
815F 2 | BYN00288, 1113 |
825H | AZW00369 |
826C | 87X01201 |
834 | 92Z00178 |
836H | BXD00252 |
950E | 22Z00973, 3805 31R01328 |
950F II | 8TK04270 |
950G | 3JW01994 |
950G II | BAA00576 |
950H | K5K00374, 759, 1424, 2313 |
950K | FER00852 R4A00290, 1161-1162 |
953B | 5MK02727 |
953C | 2ZN02935, 3957, 5170, 5490 |
953D | LBP01977, 1990, 2127-2128, 2130 |
962K | FLL00313 X4T00439 |
963 | 21Z04329 |
963B | 9BL01928, 2034, 2620, 2939, 3100, 3147 |
963C | 2DS00829, 876, 1508, 1930, 2810, 2993 BBD00468, 1397, 1599, 2124 |
966E | 94X03202, 7450 99Y03504, 4070, 5032, 5356, 7315 |
966F II | 1SL01037 |
966G | 3PW01330 3SW00266, 1402 3ZS00378 |
966G II | ANZ00404 AXJ00514, 1074 |
966H | A6D00345, 436, 2397 |
966M | KJP00502, 934 |
972H | A7D00723, 1099 |
973 LGP | 86G00253 |
980C | 63X04971, 8914 |
980G | 2KR00378, 528, 1901, 2107, 4632 |
988F | 2ZR00698, 898, 1728 |
992C | 49Z01837, 1933 |
992D | 7MJ00587 |
AP-1000D | EAD00329 |
AP-1055B | 8BM00125 |
AP-655C | AYP00277 |
AP255E | D8A00278, 280 |
BG-650/C | 9EK00372 |
CB-114 | C2Z00658 |
CB-214E | 21400434, 784, 1371 |
CB-224D | 8RZ01168 |
CB-224E | 22400748, 1223, 1754, 2451, 2526, 2696, 2988, 3129, 3133 |
CB-434D | CNH00828, 846, 1151 |
CB-534D | EAA00116, 236, 310, 318, 331 FGH00402, 517, 771 |
CB-564D | C6D00227 |
CB-634D | CDF00603 |
CB1.7 | HRB00113 |
CB14B | 47300335, 364, 760, 1147, 1181, 1423, 1442, 1464, 1538, 1669 |
CB22 | 22000898, 965 |
CB22B | 41900166 |
CB24 XT | 24000172, 1319, 1514, 2580 |
CB24B | 2X400124, 126, 235, 482, 499, 551, 565, 589, 618, 623, 677 42000176, 183, 575, 603 |
CB34 | 34500205, 211, 747 |
CB34B | 42300293 XB400614 |
CB36B | M3600131 |
CB44B | JXL00207 |
CB54 | JLM00340, 659, 886 K3J00141 |
CD54 | J5R00139 |
CP-323C | 6DM00357, 369, 630 EAS00452, 457, 499, 540, 567, 618, 647 |
CP-433C | 1ZN00130 2JM00558, 562, 1065 |
CP-433E | ASN00141, 246, 534, 537, 583, 657, 698, 808 |
CP-563C | 5JN00392, 687, 933, 942, 1028 |
CP-563D | 9ZW00120, 210, 249, 263, 526 |
CP-563E | CNT00351, 704, 785, 801, 1070, 1257, 1459 |
CP34 | 51500136, 161, 209, 218, 221-222, 228, 230, 241, 265, 276, 286, 289, 505, 514, 517, 537 |
CP44 | M4P00111 MPC00130, 207, 225, 372, 429 |
CP44B | 4P400148, 154, 159, 165 |
CP54B | CPX00165 P5400152 |
CP56 | C5P00101, 239, 324, 541 |
CP56B | LHC00480, 503, 568, 750 |
CP76 | C7L00211 |
CS-323C | DAR00218, 279, 314, 463-464, 481 |
CS-423E | AST00362, 424, 641 BWG00193, 220 |
CS-431C | 9XL00145, 173, 179 |
CS-433C | 3TM00307, 403, 1632 |
CS-433E | ASR00389, 430, 793, 1113, 1152-1153, 1202, 1204-1205, 1209 BTT00333, 462 CFP00228, 237, 254, 285 |
CS-533E | ASL00188, 329, 398, 755 DAK00169, 243, 332, 337, 370, 462, 621 |
CS-563 | 8XF00496 |
CS-563C | 4KN00056, 158, 374, 1143, 1252 4LN00959 |
CS-563D | 9MW00189, 207, 371, 443, 537, 550, 597, 660, 838, 867, 884, 962, 1291, 1319 |
CS-563E | ASA01654 CNG00224, 659, 984, 992, 1689, 2181 |
CS-573D | 2YZ00186 |
CS-583C | 7MN00146 |
CS34 | 51400110, 114, 121, 123, 157, 232, 253, 256, 268-269, 274, 276, 291, 310, 312, 314, 501, 508, 517, 523, 526, 528, 530, 533, 535-537, 542, 546, 585, 611, 622 |
CS44 | M4C00124, 499, 610, 651, 658-659, 697-698, 716, 826, 874, 921 |
CS44B | CS300147, 188-193, 302-303, 319, 321 |
CS54 | C5R00521, 523, 604, 606, 610 |
CS54B | L4H00642 |
CS56 | C5S00467, 574, 1546 FCS00382 |
CS56B | L8H00721, 937, 1151 S5600302, 372, 673 |
CS64 | C6S00101 |
CUV102 D | PD200204, 346, 359, 365, 379, 383, 400, 421, 456, 507, 524-525, 532, 536, 547, 549, 551, 555, 559, 564-566, 569, 571-572, 579-580, 582, 594, 596 |
CUV105 D | GD500167, 174, 230, 244, 263, 340 |
CUV82 | M8200477, 546, 568, 581, 583, 586, 588, 602, 605, 607, 614, 627, 638, 643, 645-646, 648, 661, 665, 668, 678 |
CUV85 | K8500120, 138, 163, 166, 198, 203, 232-233, 235, 262, 272, 301, 308, 320, 326 |
CW14 | LTJ00258, 267 |
CW34 | CT300101 |
D10N | 2YD01649 3SK00781, 924, 1088 |
D10R | 3KR00498 |
D11R | 9TR00418 |
D250E | 5TN00237, 653, 1503 |
D250E II | 4PS00658 |
D25D | 1HK00254, 304 |
D350E | 9LR00384, 597, 662 |
D400E | 2YR00243, 579 |
D400E II | 8PS00313, 951 APF00241 |
D5M LGP | 3CR00305, 343, 498, 1247 6AS00411 |
D5M XL | 4JS00236 |
D5N LGP | AKD00585, 1471, 1530 |
D5N XL | AGG01977, 2783 |
D6D | 04X08871 05X00842 31X01740 5YB01500 9FK00457 |
D6G | 2MJ02115 |
D6H LGP | 1KD05784 3YG06143 |
D6H XL | 9KJ01291 |
D6H XR | 6CK00406 |
D6K 2 LPG | RST01905 |
D6K LGP | DHA00565, 923 |
D6K XL | FBH01140 |
D6M LGP | 4JN00295, 1068 |
D6M XL | 3WN00685, 931, 1597, 1621, 2199, 3147 |
D6N LGP | ALY00980, 1917, 3036 DJY00754, 1193, 1474 |
D6N XL | AKM00422, 486 CCK00585 PER00319 |
D6R | DMP00252 |
D6R II LGP | ADE00134 |
D6R II XW | AEP00689, 707 |
D6R III LGP | WRG00534, 723 |
D6R LGP | 9PN00644, 897, 1228 |
D6R XL | 5LN00611, 2261, 3298, 3390, 3540 |
D6T LGP | HTZ00475, 559 ZJB01245 |
D6T LGP PAT | RAD00740 |
D6T XL | LAY00561, 753, 1248 |
D7E LGP | TJA00433 |
D7G | 44W00319 72W00418, 617 92V12936 |
D7H | 5BF00526 79Z01218 |
D7R | 2HR00675 |
D7R LGP | 9HM00543 |
D8N | 5TJ00754, 1755, 1789 9TC01846, 4355, 5156, 5365 |
D8R | 7XM00353, 497, 696, 763, 905, 1748, 1862, 2414, 2454, 2950, 3190, 3215, 3288, 3794, 4296, 4313, 4636, 4694 |
D8R II | 6YZ00339, 649, 1304, 1505 |
D8T | FMC00248 KPZ02407 |
D9L | 14Y01797, 1967, 3571, 4118 |
D9R | 7TL01165 ABK00712 |
IT62G | AKP00335, 377 AYA00296 |
MD5075 | SER12199 |
PS-150B | 3XR00438, 510 |
PS-150C | FPS00882, 927, 1262 |
PS-200B | 5JR00420 |
PS-360B | 9LS00288 |
PS-360C | PJF00375 |
RM-250C | AWG00274 |
RM-300 | BWR00205, 239, 315, 825, 830 |
SS-250 | 6DD00231, 360 |
SS-250B | 5GR00197, 202, 204 |
*******Group 2******* | |
216 B 3 | JXM02145 |
226B | MJH05320, 11290, 14454 |
226B 3 | MWD06077, 6616, 6949, 7353, 7496, 7631-7632 |
226D | HRD00425, 1204 |
232B | SCH00379 |
236 | 4YZ00746, 998, 1264, 3215, 4811 |
236B | HEN00882, 6814, 8762, 8778 |
236D | BGZ01069, 1363, 1662, 1911, 2181, 2840, 2862 |
239D | BL900172, 1009, 1363, 1821 |
242B 3 | SRS00692, 1129, 2088, 2133, 2675, 2682 |
242D | DZT01191, 2293, 2363, 2701 |
246 | 5SZ05749 |
246C | JAY02144, 4495, 4511, 5252, 6916, 8715 |
246D | BYF00298, 940, 1199, 1263, 1314, 1448, 1723, 2001, 2098, 2182, 2220, 2260, 2270, 2450, 2895, 3021, 3355 |
247B | MTL01396, 4678 |
247B 3 | TSL01542, 2144, 2889, 2891 |
248B | SCL00723, 1375, 1535 |
249D | GWR00350, 629, 795, 1007, 1209, 1289, 1296, 1345, 1993 |
252B | SCP04661, 5578, 5861 |
252B 3 | TNK02272, 2276-2278, 2280 |
256C | DWS00622, 641 |
257B | SLK09703 |
257D | EZW00544, 1064, 1133, 1139, 1223, 1945 |
259B 3 | YYZ00740, 1654, 2067, 2632, 2765, 4155, 4258, 4929, 4933, 5041, 5055, 5627 |
259D | FTL01570, 2551, 5135, 6133, 6630, 7022, 7344, 8944, 9071, 9372, 10168, 10769, 10787, 12697, 17447, 20618 |
262 | CED01741 |
262C | MST00786, 2557, 3953 |
262D | DTB01335, 1759, 3184, 3450, 3456, 3462, 3807, 3910, 3972, 4041, 4216, 4786, 5288, 5736 |
268B | LBA01821 |
272C | RED00735 |
272D | B5W00539, 1187 |
272D 2 | BL200247, 252, 260 |
277B | MDH00906, 1857, 1862, 4436 |
277D | FMT00448 |
279C | MBT00969, 1867, 2483, 2554 |
279C 2 | KWB00645, 852, 994, 1004, 1081, 1266, 1272, 1508 |
279D | GTL00529, 723, 2210, 2372, 2406, 2936, 3184, 3669, 4058, 4276 |
287B | ZSA02822, 4042 |
287C | MAS02241 |
287D | HMT00620-00621, 665, 718 |
289C 2 | RTD01504, 1506 |
289D | TAW00369, 1008, 1205, 1559, 1570, 1908, 2150, 2665, 3076, 3141, 3984, 4244, 4249, 4255, 5149, 5235, 5336, 6010, 6162, 6221, 6461, 6474, 7857 |
297D | BE700238 |
297D 2 | BL700232 |
299D | GTC00805, 1820, 2204, 2236, 2262 HCL00443, 794, 923 |
299D 2 | FD200887, 1067, 1081, 1315, 1410, 1478, 1706, 3102 |
299D 2 XHP | DX200318, 498, 959, 1110, 1130, 1273, 1318, 1400, 3222 |
299D XHP | JST01373 |
300.9D | LJ200287, 357, 451, 453, 537, 626, 632, 640, 703, 720-721, 723-724, 765, 772, 792, 804, 832-833, 841-843, 849, 858, 861, 876, 902, 951, 973, 1064, 1070, 1088, 1190, 1258, 1260, 1263, 1304, 1309, 1312, 1398 LJM00700, 873, 882 |
300.9D VPS | TGP00150, 157-158, 167, 179, 185, 190, 192 |
301.4C | LJ300335, 411-412, 459, 473 LJK01041, 1152 |
301.5 | 3YW00575 MNH00102, 374 |
301.7 CR | JH700125, 393, 412 |
301.7D | LJ400303, 402, 406, 458-459, 472, 537, 540, 543, 565, 567, 569-570, 572-573, 580, 586-587, 615-616, 688 LJH00246, 275 |
301.7D CR | LJ800224, 345, 358, 424, 443-444, 447-448, 467, 471, 476-477, 500, 601, 688, 697, 721, 742, 754, 771, 903, 977, 1026, 1065, 1070, 1099, 1140, 1143, 1168, 1170, 1190, 1193, 1195, 1203-1204, 1252, 1451, 1549, 1556, 1565-1566, 1568, 1624 |
302.4D | LJ600166, 170, 177, 186-187, 216, 219, 259, 282 LJN00250 |
302.5 | 4AZ05235 |
302.5C | GBB01489, 1925 |
302.7D | LJ700188, 199, 216, 258, 266, 323, 325, 327, 333-334, 364, 388, 426, 432, 461, 536, 618, 773, 779, 806, 858-859, 948, 956, 992, 1007, 1016, 1025, 1052, 1069, 1133-1134, 1140, 1175-1176, 1210-1211, 1213, 1220-1225, 1258, 1276, 1286, 1290, 1296-1301, 1315, 1321, 1369, 1459, 1496, 1506, 1532, 1542, 1571-1572, 1641, 1671, 1674, 1697, 1734, 1822, 1935, 2087-2088 LJL01134, 1183, 1263, 5809 |
303 | DMA01986 |
303.5C CR | DMY02747, 2840 |
303.5D CR | RHP00866, 977, 1058, 1311, 1390 |
303.5E 2 | JWY00266, 303, 421, 423, 605, 686, 723, 794, 806, 893, 901, 912, 930, 935, 1029, 1044, 1061, 1065, 1124, 1159, 1184, 1189, 1258, 1290, 1383, 1428, 1473, 1540, 1545, 1756, 1785, 1934, 1942, 2006, 2041, 2481, 3965, 4115, 4192 |
303.5E 2 CR | BG800219, 222-224, 243, 259, 301-302, 359, 820, 823 |
303.5E CR | RKY00636, 1303, 2923, 3167, 3186-3187, 3486, 3640, 3715, 4419, 4519, 4540, 4730 |
303C CR | BXT03597 |
303E CR | HHM00140, 192, 213-214, 236, 247, 253, 258, 261, 271, 276-277, 281, 302, 315, 348, 363, 366, 403, 433, 435, 437-438, 457, 479, 487, 513, 570, 625, 1122, 1135, 1181, 1194, 1257, 1275, 1337-1340, 1344-1352, 1356-1358, 1360-1361, 1363-1367, 1467, 1474, 1621-1628, 1638-1639, 1661, 1665, 1716, 1758-1759, 1768, 1803, 1808, 1840, 1864, 1867, 1898, 1900, 1947, 1966-1967, 1972, 2092-2093, 2095-2096, 2107, 2137, 2153, 2173, 2189, 2216, 2305-2306, 2367-2368, 2426, 2482, 3056, 3116, 3168, 3303, 3482, 3535 |
304 | NAD00610 |
304C CR | FPK00879, 1467, 2722 |
304D CR | TYK00507, 623, 792, 1030, 1214, 1217, 1398-1399 |
304E 2 | ME400547, 556, 822, 1130, 1186, 1193, 1411, 1503, 2270, 2600, 2644, 2995, 3635, 5720 |
304E 2 CR | CJ200320, 510, 604 |
304E CR | TTN00297, 1154, 1453, 1462, 1551, 1944, 2112, 2638, 2703, 2765, 2809 |
305.5E 2 | CR500324, 521, 932, 1780, 2596, 2684, 2733, 2740, 3320, 3333, 3439, 5117 |
305.5E 2CR | EJX00448, 890, 999, 1015, 1245, 1259, 1292-1293, 1355 |
305.5E CR | FKY00666, 2554, 2614, 2861, 3005 |
305C CR | HWJ00718, 2870, 3539, 3811 |
305D | XER00391, 534 |
305E 2 | H5M01050, 1191, 1679, 2530, 2542, 2581, 2617, 3375, 3550, 4021, 4038, 6628, 7052, 9506 |
305E 2 CR | DJX00243, 661, 735, 738, 746, 1253-1254 |
305E CR | XFA01727, 1869, 1962, 2081, 2308, 3025, 3062, 3090, 3214, 3216, 3232, 3329, 3391, 3395, 3552, 4039 |
307 | 2PM00151 |
307E 2 | KC900147, 201, 246, 283, 390, 578, 582, 627-629, 656-657, 684, 697, 720, 916 |
308C CR | KCX02243 |
308D CR | FYC01735 GBT00264, 596 |
308E 2CR | FJX00146-00147, 245, 247, 271, 462, 612, 635, 1218, 1452, 1794, 2073, 2171, 2362, 2396, 2507, 2749, 2992, 3065, 3127, 3209, 3244, 4932, 5264, 5778, 6133, 6346, 6473, 6480, 6489, 6639, 6709-6710, 6717-6718, 6725, 6743, 6836, 6842, 6858, 6886, 6888, 6891, 6907, 6979, 7149, 7191, 7195, 7199, 7203, 7236, 7270, 8414, 8699, 9158, 10808, 11054, 11380, 11759, 12171, 12555, 12611, 12641, 12958, 12994, 13528 TMX01096, 1334-1335, 1359 |
308E CR | GBJ00268, 1359, 1511 |
311FL | KCW00238, 269, 273, 285, 312, 398, 460 |
312 | 6GK01315 |
312B | 9GR00387 |
312C L | CBA01947, 2175, 2462, 2947 |
312E L | MJD00155, 821, 999 |
313F LGC | GJD00331 HDK00138, 144, 177-178, 200, 213, 220, 241-242, 280 |
314C LCR | PCA01290, 1516 |
314E LCR | ZJT00264, 628, 634, 641, 698, 1101, 1654, 1739 |
315B | 3AW00895, 1663, 1998 |
315C L | CJC02499 |
315D LC | CJN01062, 1581 JGS00277, 579 |
316E L | DZW00316, 547, 1595, 1986, 2153 |
318B L | 3LR00420 |
318C | GPA00499 |
414E IL | ELB00418, 759 |
416B | 8SG13469 |
416C | 4ZN22239 |
416D | BFP12994, 16917 |
416E | SHA01662, 3411, 4611, 6886 |
416E ST | LMS00417, 424, 430, 1141, 1524, 1572, 1760, 1794, 2003-2004, 2235 |
416F 2 | HWB00497, 520, 558, 682 |
416F ST | KSF00316, 587, 1384, 2043 |
420D IT | BLN10507 |
420E | HLS00224, 944, 1677, 2415, 4828, 5217 KMW00156 PRA00318 |
420E PL | DAN01334 |
420E ST | DJL00156, 1541, 2852, 3385 |
420F 2 | HWC00177, 256, 334, 461, 512, 628, 630, 659 |
420F 2 IT | HWD00251, 368, 726, 732 |
420F IT | JWJ00778, 1081, 1899 |
420F ST | SKR00513, 788, 2441, 2536, 2637, 3412, 3963, 4260, 4787, 4896, 4932, 5016 |
430E | DDT00611, 613 |
430E ST | SWC00449 |
430F ST | RDF00463, 729 |
446D | DBL00527 |
903C | MW400592 |
903C 2 | MW800250, 263 |
904B | B4L00426 |
904H | H4T00313 |
906 | 6ZS00641 MER02731 |
906H | SDH03043 |
906H 2 | JRF01908, 2891, 3095 |
906M | H6600683, 858, 938, 1139 |
908H | LMD02000 |
908H 2 | JRD02375 |
908M | H8800523, 709, 808, 850, 1013, 1152 |
910K | AY401672 |
924F | 5NN00535, 734 |
924G | 9SW01083, 1238 |
924H | HXC01250 |
924K | PWR01225, 1960, 3010, 4564 |
926E | 94Z01538 |
930 | 41K10771 |
930G | TWR01808 |
930H | DHC03860 |
930K | RHN03093, 3667 |
938G | 6WS00423 |
938G II | CRD02178 RTB01178, 1190, 1430 |
938H | MJC00119 |
938K | SWL00343, 609, 1711, 1817, 3096 |
D3C III | 4TS00827 6SL01061 |
D3G LGP | BYR01504 CFF00601, 707 |
D3G XL | JMH00792, 1428, 1549 |
D3K 2 LGP | KL200281 KLL00184, 186 |
D4C III | 6YL02107 8CS00441, 1153 |
D4G LGP | TLX00532, 1050 |
D4G XL | CFN00209 |
D4H III LGP | 9GJ01011 |
D4H XL | 8PJ01098 |
D4K 2 LGP | KRR00342, 615 |
D4K 2 XL | KM200315 KMM00652 |
D4K LGP | RRR00407, 544 |
D5C | 3MK00363 |
D5C III | 5HS00517 6CS00681, 1146 6ZL01046 9DL00658 |
D5G LGP | FDW00645 RKG01257, 1987, 2000, 2070, 2115, 2233, 2294, 2395, 2478 |
D5G XL | FDH01159, 1637, 1704 WGB00861-00862, 1839 |
D5K 2 LGP | KYY01046, 1062-1063, 1208, 1460, 1586 |
D5K 2 XL | KW200338 KWW00788, 837, 850 |
D5K LGP | YYY00909, 1196 |
EL200B | 7DF00374 |
IT14G | ERP00547 KZN01083 |
IT24F | 4NN00330 |
IT28 | 2KC00792 |
IT28B | 1HF02166 |
IT28G | 8CR00839, 1219, 2568, 3462, 3620 |
IT38F | 6FN00474 |
IT38G | 7BS00682, 789, 1029, 1100, 1170 |
M316D | D6W00779 |
TH103 | 3PN02697 |
TH255 | TBS00106, 109, 258, 481, 645, 649, 659, 666, 845, 886, 923-924 |
TH255C | JK200214-00215, 217, 314, 321, 324, 355, 362, 386-387, 389-391, 395, 401, 418, 467, 479, 484, 501, 503-504, 508, 519, 523, 538, 545, 548, 560, 579, 652, 661, 687, 700, 711-712, 733, 745, 747-748, 750-751, 760, 762, 776-777, 786, 838, 840, 842, 851, 872, 1015, 1021, 1028-1029, 1056, 1059, 1079, 1082, 1084, 1104, 1110, 1115, 1130-1131, 1150-1151, 1163-1164, 1182-1183, 1204-1205, 1221-1223, 1253, 1257, 1262-1263, 1267, 1283, 1285, 1287, 1304, 1320-1322, 1337, 1350, 1384, 1427, 1447, 1454, 1461, 1467-1468, 1479-1480, 1482, 1527-1528, 1535, 1590, 1607, 1632, 1640, 1649, 1658, 1662, 1669, 1672, 1688, 4016, 4032, 4037, 4042, 4046-4047, 4059, 4073-4074, 4080-4081, 4086-4088, 4092-4093, 4099, 4103, 4111, 4128-4129, 4131, 4135, 4140-4141, 4145, 4147, 4159, 4169-4170, 4178, 4180, 4188, 4198, 4205-4206, 4215, 4220-4221, 4230, 4234, 4236, 4250, 4262, 4267, 4271, 4275-4276, 4292, 4302, 4323, 4338, 4342, 4356, 4368, 4372, 4391, 4394, 4398, 4438-4439, 4445, 4455, 4461-4465, 4469, 4497, 4500, 4502, 4512, 4514-4515, 4519, 4522-4524, 4526, 4532 |
TH350B | SLD01603 |
TH3510D HRC | TH200228, 240, 248, 267 |
TH357D HRC | TD600504, 508, 554 |
TH360B | SLE00918, 3043, 3802, 3840, 4755 |
TH407C | MLH00975, 1193 |
TH408D HRC | TH900421, 648, 693, 758, 813, 816 |
TH417C | RRJ00226, 257 |
TH417C GC | NAB00252-00253, 255 |
TH460B | SLF00676, 2169, 2175 |
TH514 | TBW00292, 298, 709, 880 |
TH514C | MWC00374 |
TH514D | MWG00217, 227, 229, 256 |
TH63 | 3NN00635 5WM00511, 7268, 8045 |
TH83 | 3RN01596, 1681, 1839, 2177, 2564, 4266, 4525, 4949 |
TL1055 | TBM00110, 258, 524, 658, 1312, 1482 |
TL1055C | KDE00362, 553, 663, 785, 899, 1031, 1034, 1683, 1702, 1780, 1808 |
TL1055D | ML500178, 183-185, 193-194, 274, 409, 411-412, 499, 528, 538, 540, 655, 872, 897-898, 962, 971-972, 996, 1135-1136, 1138-1139, 1146-1147, 1255, 1257, 1263, 1266, 1284, 1304, 1307-1310, 1347, 1362, 1364, 1366-1367, 1412-1413, 1425, 1448, 1459-1460, 1492, 1505, 1546, 1624, 1632, 1639-1641, 1643, 1645, 1657-1658, 1662, 1669-1672, 1685, 1690, 1736, 1778, 1800, 1818, 1828, 1850, 1897, 1970, 2032, 2050, 2055, 2091, 2109, 2151, 2158, 2173, 2284-2285, 2306, 2339-2340, 2343, 2480, 2532, 2536, 2548 |
TL1255 | TBN00293 |
TL1255C | DHW00371, 578, 760, 987, 1007, 1032, 1073, 1280, 1303, 1331, 1339, 1359, 1555 |
TL1255D HRC | ML700164, 200, 284, 375, 487, 578, 615, 629, 825-826, 884, 890, 901, 937, 944, 948, 1041, 1062, 1064, 1068, 1244, 1246-1247, 1274, 1333, 1337, 1348, 1359, 1422, 1516-1518, 1580, 1586-1589, 1592-1593, 1600, 1616-1617, 1651, 1696, 1700, 1706, 1741-1742, 1749-1750, 1757, 1762, 1772, 1782, 1786-1787, 1791, 1798, 1815, 1843, 1847, 1889, 1898, 1949, 1955-1956, 2020, 2028, 2032, 2034, 2068-2069, 2119, 2136, 2142, 2147, 2150, 2155-2157, 2174, 2176-2179, 2181-2183, 2230, 2256, 2282, 2287, 2309, 2342, 2379, 2433, 2450, 2563, 2574, 2633, 2679-2680 |
TL642 | TBK00265, 590, 626, 890, 1362, 1366, 1427, 1431 |
TL642C | THG00427, 460, 504, 719, 793, 866, 946, 996, 1111, 1149, 1153, 1169, 1240, 1533, 1544 |
TL642D | ML800398, 452, 461, 666, 746, 886, 952-953, 998-999, 1008, 1034-1035, 1046-1047, 1082-1085, 1092, 1097-1098, 1102, 1104, 1107-1108, 1113-1114, 1118, 1122, 1127, 1159, 1237, 1289, 1355, 1376, 1403, 1447, 1486, 1493, 1555-1556, 1595, 1605 |
TL943 | TBL00339, 449, 648, 1045, 1169, 1173, 1494, 1558, 1579, 1806, 1858, 2000 |
TL943C | THH00822, 965, 1088, 1224, 1305, 1331, 1347, 1384, 1552, 1554, 1570, 1573, 1616, 1897 |
TL943D | MLJ00479, 511, 513-514, 516-519, 527, 624, 652, 695, 716, 743, 766, 786-787, 790, 793-794, 832, 841, 872, 879, 883, 897, 906, 957, 1002, 1043, 1065, 1079, 1081, 1123, 1140, 1238, 1252, 1316 |
*******Group 3******* | |
CT660 | TEP00563, 1860, 2060 TGA00319 TRK00208 |
*******Group 4******* | |
C2.2 | GBE01203, 1283, 1622, 1662, 1720, 1788, 1793, 1853, 2120, 2221, 2259, 2261 |
C4.4 | D4D02780, 2800 GLE01262, 1479, 1533 XRA00153 |
C6.6 | MRW00142, 258 |
C7.1 | MRP00430 |
XQ35 | JK700230 |
*******Group 6******* | |
3508 | 23Z07717 |
3516C | AL200101 |
*******Group 7******* | |
3406C | 4JK00627 |
3412 | 2WJ02339 81Z02838, 22745 |
3456 | GHJ00358, 542 |
C15 | X4R00362, 401, 406, 436, 580, 628 |
C27 | DWB02264 |
C32 | AL600220-00221, 224 |
C9 | X3R00145, 347, 402, 754, 845, 1005, 1107, 1243, 1266, 1287, 1290, 1374 |
PMC27 | N1B00312 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 3******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 4******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 5******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 6******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 7******* | ||
4 | 8T8730 | SOCKET-CONNECTOR |
11 | 8T8737 | PLUG-SEAL |
1 | 1552260 | 3 position plug |
1 | 1552274 | 6 position plug |
1 | 5157156 | PL243 Extension Harness (Optional Alt to 5915058) |
1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
1 | 5915058 | PL243 Extension Harness (Optional) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Refer to the attached Rework Procedure. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 1 | ||||||
*******Group 2******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 2 | ||||||
*******Group 3******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 3 | ||||||
*******Group 4******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 4 | ||||||
*******Group 5******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 5 | ||||||
*******Group 6******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 6 | ||||||
*******Group 7******* | ||||||
0-12 mo |
||||||
13-720 mo |
NOTE: This is a 1.3-hour job for Group 7 | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |

Replace a PL240B with a PL243 Before going to the Customer Site: 1. Refer to M0098124 Installation Instructions for all tools to perform the radio installation, as well as familiarity with the installation process Note: Refer to Special Instruction M0081260, Installation Procedure for Product Link PL240B Cellular Radio Systems, for additional information on the PL240B cellular radio PN 525-1256. At the machine Note: The PL243 can be installed using the same 4-wire installation method that was used on the PL240B installation. 2. The following table provides a comparison of the wiring on the PL240B cellular radio to the wiring on the PL243 cellular radio . |
![]() |
Image1.1.1 |
3. Document the asset Service Meter Hours (SMH) for setting SMH on the new device. 4. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0098124. 5. Disconnect all PL240B wires and remove it from the machine. Note: Upon removal and canceling the subscription, dispose of the PL240B following local guidelines. 6. Mount the PL243 on the asset. Refer to "Mounting the Radio" in Special. Instruction M0098124 for mounting instructions. 7. Locate the wires that were used for the PL240B per reference Table 1.1.1. Note: Utilize optional extension harness 591-5058 if needed. 8. Use the 3-position Plug Assy, 155-2260, and the 6-position Plug Assy, 155-2274, for connecting to the PL243. 9. Insert the +Battery wire into location A of the 3-position plug. 10. Insert the -Battery wire into location B of the 3-position plug. 11. Insert the Key Switch Power wire into location C of the 3-position plug. 12. Insert the Engine Running signal wire into location 5 of the 6-position plug. Note: If desired, an Alternator R-Terminal signal can be used as an Engine Running input on the PL243 . |
![]() |
Image1.2.1 |
Note: If an Arc Suppressor was used on the PL240B wiring, it is NOT required on the PL243 but may remain connected if desired. 13. Contact your PL Admin to perform a communication check through DSP. 14. Contact your PL Admin to register and subscribe the PL243. Refer to Special Instruction, Installation Procedure for Product Link PL243 Cellular Radio Systems, M0098124, "Registration and Subscription". 15. Contact your PL Admin to set the Total Operating Hours to the appropriate value. Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809. For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2. Americas: 1-309-636-8500 EAME/APD: 65 6828 7080 Australia: 61 738 038 160 India: 44 3340 3660 Note: The PL243 radio device may not have the latest software on-board. Device should have firmware 593-2137 or newer. Please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL243 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare. |