PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0409]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
UEBE0409-12

06Mar2020
(Revised 20Nov2020)


U-127
A-97
D-119
O-113

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS

7620 7606 7610
PS46607
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46607" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 06Mar2020 (Revised 13Nov2020) Service Letter. Changes have been made to the Affected Product.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
120G  87V03732
120H 4MK00426

6YN00041
120M 2 M9C00583

R9N00189, 196
12G 3PL00901

61M15929
12H 4XM00764, 1428, 2350

AMZ01058
140G  72V06934, 10119, 11340
140H 2ZK00706, 2143, 3124, 4832, 4906, 7126, 7560

APM01546

CCA03590
140M  B9D02742
140M 3  N9D00370
143H  1AL00739
14G  96U08671
14H 7WJ00497, 776, 1047

ASE01475
14M  B9J01323, 1447
160H 9EJ00442

ASD00527
16G  93U01782, 2758
16H  6ZJ00176, 993
320 7GJ00707

9KK03890
320B 4NR00181

6CR02909

BBG00202
320C ANB01007, 2712

PAB00714, 1255, 1811, 4166, 5828, 7007, 7390
320D  PHX02106
320D L  SPN00894
320E L REE00395

WBK01592, 1878, 2049, 2167, 2177, 2245, 2610, 2614, 2619, 2624, 2632, 3092
320E LRR  TFX00745, 756
321C LCR  MCF00862
322B 1YS01160

2ES01116
322C  HEK00659
322C L  BKJ00572
323F L  XCF00800, 1376, 1410
324E L  PNW00262, 491, 967
325 7LM00131, 146, 830

8NK00153
325B  2JR02653, 2891
325C BFE00498

BKW00331

CRB00276, 1574
325D L  PAL00258
326F L WGL10090

XFK00189
328D  GTN00456
329D L  WLT00335
330 5YM00671

8FK00727
330B  6DR00195, 423, 805, 2161, 2291
330C  CAP01232, 1375
330C L  DKY00830, 1103, 1842
330D L B6H00623

MWP01062, 3338
336D L  W3K00545
336E L BZY01952

FJH00710, 1232

JRJ00275
336F L  RKB00248, 1764
345B 4SS00932, 1143

5WS00309, 317

9GS00177, 276
345B II LC-FIX  AGS00599, 1568, 1754
345C  PJW00618, 1975, 2057, 2131
345D L  EEH00538
350 L 3ML00661

9FL00745
365B L II  DER00113
365C L  MCS00270
375 L  1JM00410
385B  ANS00312
385C L  EDA00322
525  1DN00566
561C  92J00742
561D  54X00280, 323, 443, 542, 553, 610, 668
561H  6NL00336, 407, 416, 418, 471
571G 16W00337, 441, 453, 474

5ZD00250
572G  40U01009
583K  78V00798
583R  2XS00400, 409, 479
611  6SZ00185, 219
613C  92X00854, 966, 1190
613C II  8LJ00780, 861, 1174, 1592, 1619, 1638, 1910, 1931, 2106, 2151, 2190, 2192, 2303, 2536, 2626, 2708, 2892, 3077
613C II OEM  B6J00102
615C II  9XG00572, 611, 658, 731, 753, 820, 831, 1169, 1232, 1320, 1650, 1767, 1770, 1820, 1885, 1945, 1972, 2011, 2013, 2029, 2054, 2086, 2093, 2096, 2122
621F  4SK00162, 455
623E  6YF00063, 257
623F  6BK00090, 183, 287
627F  1DL00038, 145, 151, 267, 352, 522, 525, 540
627G  CEX00533
631E 1AB00880-00881, 1399, 1407, 1411, 1702

1NB01005, 1011
657E  91Z00420, 424
725  AFX00135
725C  TFB00291
730  B1M04429
735B  T4P00314
740 AXM01677

B1P00358, 1018, 1289, 1609
740B  T4R02862
769C  01X02723, 3826
769D 5SS00612

BBB00273
773D  7ER00270, 297, 633-634, 724, 813
773E  BDA00102, 173, 550
775B  7XJ00341
777D  3PR00866
789  9ZC00609
789B  7EK00302
815  17Z01065, 1754
815F 1GN00245, 774, 1007, 1040

BKL00501, 541, 833, 835, 860
815F 2  BYN00288, 1113
825H  AZW00369
826C  87X01201
834  92Z00178
836H  BXD00252
950E 22Z00973, 3805

31R01328
950F II  8TK04270
950G  3JW01994
950G II  BAA00576
950H  K5K00374, 759, 1424, 2313
950K FER00852

R4A00290, 1161-1162
953B  5MK02727
953C  2ZN02935, 3957, 5170, 5490
953D  LBP01977, 1990, 2127-2128, 2130
962K FLL00313

X4T00439
963  21Z04329
963B  9BL01928, 2034, 2620, 2939, 3100, 3147
963C 2DS00829, 876, 1508, 1930, 2810, 2993

BBD00468, 1397, 1599, 2124
966E 94X03202, 7450

99Y03504, 4070, 5032, 5356, 7315
966F II  1SL01037
966G 3PW01330

3SW00266, 1402

3ZS00378
966G II ANZ00404

AXJ00514, 1074
966H  A6D00345, 436, 2397
966M  KJP00502, 934
972H  A7D00723, 1099
973 LGP  86G00253
980C  63X04971, 8914
980G  2KR00378, 528, 1901, 2107, 4632
988F  2ZR00698, 898, 1728
992C  49Z01837, 1933
992D  7MJ00587
AP-1000D  EAD00329
AP-1055B  8BM00125
AP-655C  AYP00277
AP255E  D8A00278, 280
BG-650/C  9EK00372
CB-114  C2Z00658
CB-214E  21400434, 784, 1371
CB-224D  8RZ01168
CB-224E  22400748, 1223, 1754, 2451, 2526, 2696, 2988, 3129, 3133
CB-434D  CNH00828, 846, 1151
CB-534D EAA00116, 236, 310, 318, 331

FGH00402, 517, 771
CB-564D  C6D00227
CB-634D  CDF00603
CB1.7  HRB00113
CB14B  47300335, 364, 760, 1147, 1181, 1423, 1442, 1464, 1538, 1669
CB22  22000898, 965
CB22B  41900166
CB24 XT  24000172, 1319, 1514, 2580
CB24B 2X400124, 126, 235, 482, 499, 551, 565, 589, 618, 623, 677

42000176, 183, 575, 603
CB34  34500205, 211, 747
CB34B 42300293

XB400614
CB36B  M3600131
CB44B  JXL00207
CB54 JLM00340, 659, 886

K3J00141
CD54  J5R00139
CP-323C 6DM00357, 369, 630

EAS00452, 457, 499, 540, 567, 618, 647
CP-433C 1ZN00130

2JM00558, 562, 1065
CP-433E  ASN00141, 246, 534, 537, 583, 657, 698, 808
CP-563C  5JN00392, 687, 933, 942, 1028
CP-563D  9ZW00120, 210, 249, 263, 526
CP-563E  CNT00351, 704, 785, 801, 1070, 1257, 1459
CP34  51500136, 161, 209, 218, 221-222, 228, 230, 241, 265, 276, 286, 289, 505, 514, 517, 537
CP44 M4P00111

MPC00130, 207, 225, 372, 429
CP44B  4P400148, 154, 159, 165
CP54B CPX00165

P5400152
CP56  C5P00101, 239, 324, 541
CP56B  LHC00480, 503, 568, 750
CP76  C7L00211
CS-323C  DAR00218, 279, 314, 463-464, 481
CS-423E AST00362, 424, 641

BWG00193, 220
CS-431C  9XL00145, 173, 179
CS-433C  3TM00307, 403, 1632
CS-433E ASR00389, 430, 793, 1113, 1152-1153, 1202, 1204-1205, 1209

BTT00333, 462

CFP00228, 237, 254, 285
CS-533E ASL00188, 329, 398, 755

DAK00169, 243, 332, 337, 370, 462, 621
CS-563  8XF00496
CS-563C 4KN00056, 158, 374, 1143, 1252

4LN00959
CS-563D  9MW00189, 207, 371, 443, 537, 550, 597, 660, 838, 867, 884, 962, 1291, 1319
CS-563E ASA01654

CNG00224, 659, 984, 992, 1689, 2181
CS-573D  2YZ00186
CS-583C  7MN00146
CS34  51400110, 114, 121, 123, 157, 232, 253, 256, 268-269, 274, 276, 291, 310, 312, 314, 501, 508, 517, 523, 526, 528, 530, 533, 535-537, 542, 546, 585, 611, 622
CS44  M4C00124, 499, 610, 651, 658-659, 697-698, 716, 826, 874, 921
CS44B  CS300147, 188-193, 302-303, 319, 321
CS54  C5R00521, 523, 604, 606, 610
CS54B  L4H00642
CS56 C5S00467, 574, 1546

FCS00382
CS56B L8H00721, 937, 1151

S5600302, 372, 673
CS64  C6S00101
CUV102 D  PD200204, 346, 359, 365, 379, 383, 400, 421, 456, 507, 524-525, 532, 536, 547, 549, 551, 555, 559, 564-566, 569, 571-572, 579-580, 582, 594, 596
CUV105 D  GD500167, 174, 230, 244, 263, 340
CUV82  M8200477, 546, 568, 581, 583, 586, 588, 602, 605, 607, 614, 627, 638, 643, 645-646, 648, 661, 665, 668, 678
CUV85  K8500120, 138, 163, 166, 198, 203, 232-233, 235, 262, 272, 301, 308, 320, 326
CW14  LTJ00258, 267
CW34  CT300101
D10N 2YD01649

3SK00781, 924, 1088
D10R  3KR00498
D11R  9TR00418
D250E  5TN00237, 653, 1503
D250E II  4PS00658
D25D  1HK00254, 304
D350E  9LR00384, 597, 662
D400E  2YR00243, 579
D400E II 8PS00313, 951

APF00241
D5M LGP 3CR00305, 343, 498, 1247

6AS00411
D5M XL  4JS00236
D5N LGP  AKD00585, 1471, 1530
D5N XL  AGG01977, 2783
D6D 04X08871

05X00842

31X01740

5YB01500

9FK00457
D6G  2MJ02115
D6H LGP 1KD05784

3YG06143
D6H XL  9KJ01291
D6H XR  6CK00406
D6K 2 LPG  RST01905
D6K LGP  DHA00565, 923
D6K XL  FBH01140
D6M LGP  4JN00295, 1068
D6M XL  3WN00685, 931, 1597, 1621, 2199, 3147
D6N LGP ALY00980, 1917, 3036

DJY00754, 1193, 1474
D6N XL AKM00422, 486

CCK00585

PER00319
D6R  DMP00252
D6R II LGP  ADE00134
D6R II XW  AEP00689, 707
D6R III LGP  WRG00534, 723
D6R LGP  9PN00644, 897, 1228
D6R XL  5LN00611, 2261, 3298, 3390, 3540
D6T LGP HTZ00475, 559

ZJB01245
D6T LGP PAT  RAD00740
D6T XL  LAY00561, 753, 1248
D7E LGP  TJA00433
D7G 44W00319

72W00418, 617

92V12936
D7H 5BF00526

79Z01218
D7R  2HR00675
D7R LGP  9HM00543
D8N 5TJ00754, 1755, 1789

9TC01846, 4355, 5156, 5365
D8R  7XM00353, 497, 696, 763, 905, 1748, 1862, 2414, 2454, 2950, 3190, 3215, 3288, 3794, 4296, 4313, 4636, 4694
D8R II  6YZ00339, 649, 1304, 1505
D8T FMC00248

KPZ02407
D9L  14Y01797, 1967, 3571, 4118
D9R 7TL01165

ABK00712
IT62G AKP00335, 377

AYA00296
MD5075  SER12199
PS-150B  3XR00438, 510
PS-150C  FPS00882, 927, 1262
PS-200B  5JR00420
PS-360B  9LS00288
PS-360C  PJF00375
RM-250C  AWG00274
RM-300  BWR00205, 239, 315, 825, 830
SS-250  6DD00231, 360
SS-250B  5GR00197, 202, 204
*******Group  2*******
216 B 3  JXM02145
226B  MJH05320, 11290, 14454
226B 3  MWD06077, 6616, 6949, 7353, 7496, 7631-7632
226D  HRD00425, 1204
232B  SCH00379
236  4YZ00746, 998, 1264, 3215, 4811
236B  HEN00882, 6814, 8762, 8778
236D  BGZ01069, 1363, 1662, 1911, 2181, 2840, 2862
239D  BL900172, 1009, 1363, 1821
242B 3  SRS00692, 1129, 2088, 2133, 2675, 2682
242D  DZT01191, 2293, 2363, 2701
246  5SZ05749
246C  JAY02144, 4495, 4511, 5252, 6916, 8715
246D  BYF00298, 940, 1199, 1263, 1314, 1448, 1723, 2001, 2098, 2182, 2220, 2260, 2270, 2450, 2895, 3021, 3355
247B  MTL01396, 4678
247B 3  TSL01542, 2144, 2889, 2891
248B  SCL00723, 1375, 1535
249D  GWR00350, 629, 795, 1007, 1209, 1289, 1296, 1345, 1993
252B  SCP04661, 5578, 5861
252B 3  TNK02272, 2276-2278, 2280
256C  DWS00622, 641
257B  SLK09703
257D  EZW00544, 1064, 1133, 1139, 1223, 1945
259B 3  YYZ00740, 1654, 2067, 2632, 2765, 4155, 4258, 4929, 4933, 5041, 5055, 5627
259D  FTL01570, 2551, 5135, 6133, 6630, 7022, 7344, 8944, 9071, 9372, 10168, 10769, 10787, 12697, 17447, 20618
262  CED01741
262C  MST00786, 2557, 3953
262D  DTB01335, 1759, 3184, 3450, 3456, 3462, 3807, 3910, 3972, 4041, 4216, 4786, 5288, 5736
268B  LBA01821
272C  RED00735
272D  B5W00539, 1187
272D 2  BL200247, 252, 260
277B  MDH00906, 1857, 1862, 4436
277D  FMT00448
279C  MBT00969, 1867, 2483, 2554
279C 2  KWB00645, 852, 994, 1004, 1081, 1266, 1272, 1508
279D  GTL00529, 723, 2210, 2372, 2406, 2936, 3184, 3669, 4058, 4276
287B  ZSA02822, 4042
287C  MAS02241
287D  HMT00620-00621, 665, 718
289C 2  RTD01504, 1506
289D  TAW00369, 1008, 1205, 1559, 1570, 1908, 2150, 2665, 3076, 3141, 3984, 4244, 4249, 4255, 5149, 5235, 5336, 6010, 6162, 6221, 6461, 6474, 7857
297D  BE700238
297D 2  BL700232
299D GTC00805, 1820, 2204, 2236, 2262

HCL00443, 794, 923
299D 2  FD200887, 1067, 1081, 1315, 1410, 1478, 1706, 3102
299D 2 XHP  DX200318, 498, 959, 1110, 1130, 1273, 1318, 1400, 3222
299D XHP  JST01373
300.9D LJ200287, 357, 451, 453, 537, 626, 632, 640, 703, 720-721, 723-724, 765, 772, 792, 804, 832-833, 841-843, 849, 858, 861, 876, 902, 951, 973, 1064, 1070, 1088, 1190, 1258, 1260, 1263, 1304, 1309, 1312, 1398

LJM00700, 873, 882
300.9D VPS  TGP00150, 157-158, 167, 179, 185, 190, 192
301.4C LJ300335, 411-412, 459, 473

LJK01041, 1152
301.5 3YW00575

MNH00102, 374
301.7 CR  JH700125, 393, 412
301.7D LJ400303, 402, 406, 458-459, 472, 537, 540, 543, 565, 567, 569-570, 572-573, 580, 586-587, 615-616, 688

LJH00246, 275
301.7D CR  LJ800224, 345, 358, 424, 443-444, 447-448, 467, 471, 476-477, 500, 601, 688, 697, 721, 742, 754, 771, 903, 977, 1026, 1065, 1070, 1099, 1140, 1143, 1168, 1170, 1190, 1193, 1195, 1203-1204, 1252, 1451, 1549, 1556, 1565-1566, 1568, 1624
302.4D LJ600166, 170, 177, 186-187, 216, 219, 259, 282

LJN00250
302.5  4AZ05235
302.5C  GBB01489, 1925
302.7D LJ700188, 199, 216, 258, 266, 323, 325, 327, 333-334, 364, 388, 426, 432, 461, 536, 618, 773, 779, 806, 858-859, 948, 956, 992, 1007, 1016, 1025, 1052, 1069, 1133-1134, 1140, 1175-1176, 1210-1211, 1213, 1220-1225, 1258, 1276, 1286, 1290, 1296-1301, 1315, 1321, 1369, 1459, 1496, 1506, 1532, 1542, 1571-1572, 1641, 1671, 1674, 1697, 1734, 1822, 1935, 2087-2088

LJL01134, 1183, 1263, 5809
303  DMA01986
303.5C CR  DMY02747, 2840
303.5D CR  RHP00866, 977, 1058, 1311, 1390
303.5E 2  JWY00266, 303, 421, 423, 605, 686, 723, 794, 806, 893, 901, 912, 930, 935, 1029, 1044, 1061, 1065, 1124, 1159, 1184, 1189, 1258, 1290, 1383, 1428, 1473, 1540, 1545, 1756, 1785, 1934, 1942, 2006, 2041, 2481, 3965, 4115, 4192
303.5E 2 CR  BG800219, 222-224, 243, 259, 301-302, 359, 820, 823
303.5E CR  RKY00636, 1303, 2923, 3167, 3186-3187, 3486, 3640, 3715, 4419, 4519, 4540, 4730
303C CR  BXT03597
303E CR  HHM00140, 192, 213-214, 236, 247, 253, 258, 261, 271, 276-277, 281, 302, 315, 348, 363, 366, 403, 433, 435, 437-438, 457, 479, 487, 513, 570, 625, 1122, 1135, 1181, 1194, 1257, 1275, 1337-1340, 1344-1352, 1356-1358, 1360-1361, 1363-1367, 1467, 1474, 1621-1628, 1638-1639, 1661, 1665, 1716, 1758-1759, 1768, 1803, 1808, 1840, 1864, 1867, 1898, 1900, 1947, 1966-1967, 1972, 2092-2093, 2095-2096, 2107, 2137, 2153, 2173, 2189, 2216, 2305-2306, 2367-2368, 2426, 2482, 3056, 3116, 3168, 3303, 3482, 3535
304  NAD00610
304C CR  FPK00879, 1467, 2722
304D CR  TYK00507, 623, 792, 1030, 1214, 1217, 1398-1399
304E 2  ME400547, 556, 822, 1130, 1186, 1193, 1411, 1503, 2270, 2600, 2644, 2995, 3635, 5720
304E 2 CR  CJ200320, 510, 604
304E CR  TTN00297, 1154, 1453, 1462, 1551, 1944, 2112, 2638, 2703, 2765, 2809
305.5E 2  CR500324, 521, 932, 1780, 2596, 2684, 2733, 2740, 3320, 3333, 3439, 5117
305.5E 2CR  EJX00448, 890, 999, 1015, 1245, 1259, 1292-1293, 1355
305.5E CR  FKY00666, 2554, 2614, 2861, 3005
305C CR  HWJ00718, 2870, 3539, 3811
305D  XER00391, 534
305E 2  H5M01050, 1191, 1679, 2530, 2542, 2581, 2617, 3375, 3550, 4021, 4038, 6628, 7052, 9506
305E 2 CR  DJX00243, 661, 735, 738, 746, 1253-1254
305E CR  XFA01727, 1869, 1962, 2081, 2308, 3025, 3062, 3090, 3214, 3216, 3232, 3329, 3391, 3395, 3552, 4039
307  2PM00151
307E 2  KC900147, 201, 246, 283, 390, 578, 582, 627-629, 656-657, 684, 697, 720, 916
308C CR  KCX02243
308D CR FYC01735

GBT00264, 596
308E 2CR FJX00146-00147, 245, 247, 271, 462, 612, 635, 1218, 1452, 1794, 2073, 2171, 2362, 2396, 2507, 2749, 2992, 3065, 3127, 3209, 3244, 4932, 5264, 5778, 6133, 6346, 6473, 6480, 6489, 6639, 6709-6710, 6717-6718, 6725, 6743, 6836, 6842, 6858, 6886, 6888, 6891, 6907, 6979, 7149, 7191, 7195, 7199, 7203, 7236, 7270, 8414, 8699, 9158, 10808, 11054, 11380, 11759, 12171, 12555, 12611, 12641, 12958, 12994, 13528

TMX01096, 1334-1335, 1359
308E CR  GBJ00268, 1359, 1511
311FL  KCW00238, 269, 273, 285, 312, 398, 460
312  6GK01315
312B  9GR00387
312C L  CBA01947, 2175, 2462, 2947
312E L  MJD00155, 821, 999
313F LGC GJD00331

HDK00138, 144, 177-178, 200, 213, 220, 241-242, 280
314C LCR  PCA01290, 1516
314E LCR  ZJT00264, 628, 634, 641, 698, 1101, 1654, 1739
315B  3AW00895, 1663, 1998
315C L  CJC02499
315D LC CJN01062, 1581

JGS00277, 579
316E L  DZW00316, 547, 1595, 1986, 2153
318B L  3LR00420
318C  GPA00499
414E IL  ELB00418, 759
416B  8SG13469
416C  4ZN22239
416D  BFP12994, 16917
416E  SHA01662, 3411, 4611, 6886
416E ST  LMS00417, 424, 430, 1141, 1524, 1572, 1760, 1794, 2003-2004, 2235
416F 2  HWB00497, 520, 558, 682
416F ST  KSF00316, 587, 1384, 2043
420D IT  BLN10507
420E HLS00224, 944, 1677, 2415, 4828, 5217

KMW00156

PRA00318
420E PL  DAN01334
420E ST  DJL00156, 1541, 2852, 3385
420F 2  HWC00177, 256, 334, 461, 512, 628, 630, 659
420F 2 IT  HWD00251, 368, 726, 732
420F IT  JWJ00778, 1081, 1899
420F ST  SKR00513, 788, 2441, 2536, 2637, 3412, 3963, 4260, 4787, 4896, 4932, 5016
430E  DDT00611, 613
430E ST  SWC00449
430F ST  RDF00463, 729
446D  DBL00527
903C  MW400592
903C 2  MW800250, 263
904B  B4L00426
904H  H4T00313
906 6ZS00641

MER02731
906H  SDH03043
906H 2  JRF01908, 2891, 3095
906M  H6600683, 858, 938, 1139
908H  LMD02000
908H 2  JRD02375
908M  H8800523, 709, 808, 850, 1013, 1152
910K  AY401672
924F  5NN00535, 734
924G  9SW01083, 1238
924H  HXC01250
924K  PWR01225, 1960, 3010, 4564
926E  94Z01538
930  41K10771
930G  TWR01808
930H  DHC03860
930K  RHN03093, 3667
938G  6WS00423
938G II CRD02178

RTB01178, 1190, 1430
938H  MJC00119
938K  SWL00343, 609, 1711, 1817, 3096
D3C III 4TS00827

6SL01061
D3G LGP BYR01504

CFF00601, 707
D3G XL  JMH00792, 1428, 1549
D3K 2 LGP KL200281

KLL00184, 186
D4C III 6YL02107

8CS00441, 1153
D4G LGP  TLX00532, 1050
D4G XL  CFN00209
D4H III LGP  9GJ01011
D4H XL  8PJ01098
D4K 2 LGP  KRR00342, 615
D4K 2 XL KM200315

KMM00652
D4K LGP  RRR00407, 544
D5C  3MK00363
D5C III 5HS00517

6CS00681, 1146

6ZL01046

9DL00658
D5G LGP FDW00645

RKG01257, 1987, 2000, 2070, 2115, 2233, 2294, 2395, 2478
D5G XL FDH01159, 1637, 1704

WGB00861-00862, 1839
D5K 2 LGP  KYY01046, 1062-1063, 1208, 1460, 1586
D5K 2 XL KW200338

KWW00788, 837, 850
D5K LGP  YYY00909, 1196
EL200B  7DF00374
IT14G ERP00547

KZN01083
IT24F  4NN00330
IT28  2KC00792
IT28B  1HF02166
IT28G  8CR00839, 1219, 2568, 3462, 3620
IT38F  6FN00474
IT38G  7BS00682, 789, 1029, 1100, 1170
M316D  D6W00779
TH103  3PN02697
TH255  TBS00106, 109, 258, 481, 645, 649, 659, 666, 845, 886, 923-924
TH255C  JK200214-00215, 217, 314, 321, 324, 355, 362, 386-387, 389-391, 395, 401, 418, 467, 479, 484, 501, 503-504, 508, 519, 523, 538, 545, 548, 560, 579, 652, 661, 687, 700, 711-712, 733, 745, 747-748, 750-751, 760, 762, 776-777, 786, 838, 840, 842, 851, 872, 1015, 1021, 1028-1029, 1056, 1059, 1079, 1082, 1084, 1104, 1110, 1115, 1130-1131, 1150-1151, 1163-1164, 1182-1183, 1204-1205, 1221-1223, 1253, 1257, 1262-1263, 1267, 1283, 1285, 1287, 1304, 1320-1322, 1337, 1350, 1384, 1427, 1447, 1454, 1461, 1467-1468, 1479-1480, 1482, 1527-1528, 1535, 1590, 1607, 1632, 1640, 1649, 1658, 1662, 1669, 1672, 1688, 4016, 4032, 4037, 4042, 4046-4047, 4059, 4073-4074, 4080-4081, 4086-4088, 4092-4093, 4099, 4103, 4111, 4128-4129, 4131, 4135, 4140-4141, 4145, 4147, 4159, 4169-4170, 4178, 4180, 4188, 4198, 4205-4206, 4215, 4220-4221, 4230, 4234, 4236, 4250, 4262, 4267, 4271, 4275-4276, 4292, 4302, 4323, 4338, 4342, 4356, 4368, 4372, 4391, 4394, 4398, 4438-4439, 4445, 4455, 4461-4465, 4469, 4497, 4500, 4502, 4512, 4514-4515, 4519, 4522-4524, 4526, 4532
TH350B  SLD01603
TH3510D HRC  TH200228, 240, 248, 267
TH357D HRC  TD600504, 508, 554
TH360B  SLE00918, 3043, 3802, 3840, 4755
TH407C  MLH00975, 1193
TH408D HRC  TH900421, 648, 693, 758, 813, 816
TH417C  RRJ00226, 257
TH417C GC  NAB00252-00253, 255
TH460B  SLF00676, 2169, 2175
TH514  TBW00292, 298, 709, 880
TH514C  MWC00374
TH514D  MWG00217, 227, 229, 256
TH63 3NN00635

5WM00511, 7268, 8045
TH83  3RN01596, 1681, 1839, 2177, 2564, 4266, 4525, 4949
TL1055  TBM00110, 258, 524, 658, 1312, 1482
TL1055C  KDE00362, 553, 663, 785, 899, 1031, 1034, 1683, 1702, 1780, 1808
TL1055D  ML500178, 183-185, 193-194, 274, 409, 411-412, 499, 528, 538, 540, 655, 872, 897-898, 962, 971-972, 996, 1135-1136, 1138-1139, 1146-1147, 1255, 1257, 1263, 1266, 1284, 1304, 1307-1310, 1347, 1362, 1364, 1366-1367, 1412-1413, 1425, 1448, 1459-1460, 1492, 1505, 1546, 1624, 1632, 1639-1641, 1643, 1645, 1657-1658, 1662, 1669-1672, 1685, 1690, 1736, 1778, 1800, 1818, 1828, 1850, 1897, 1970, 2032, 2050, 2055, 2091, 2109, 2151, 2158, 2173, 2284-2285, 2306, 2339-2340, 2343, 2480, 2532, 2536, 2548
TL1255  TBN00293
TL1255C  DHW00371, 578, 760, 987, 1007, 1032, 1073, 1280, 1303, 1331, 1339, 1359, 1555
TL1255D HRC  ML700164, 200, 284, 375, 487, 578, 615, 629, 825-826, 884, 890, 901, 937, 944, 948, 1041, 1062, 1064, 1068, 1244, 1246-1247, 1274, 1333, 1337, 1348, 1359, 1422, 1516-1518, 1580, 1586-1589, 1592-1593, 1600, 1616-1617, 1651, 1696, 1700, 1706, 1741-1742, 1749-1750, 1757, 1762, 1772, 1782, 1786-1787, 1791, 1798, 1815, 1843, 1847, 1889, 1898, 1949, 1955-1956, 2020, 2028, 2032, 2034, 2068-2069, 2119, 2136, 2142, 2147, 2150, 2155-2157, 2174, 2176-2179, 2181-2183, 2230, 2256, 2282, 2287, 2309, 2342, 2379, 2433, 2450, 2563, 2574, 2633, 2679-2680
TL642  TBK00265, 590, 626, 890, 1362, 1366, 1427, 1431
TL642C  THG00427, 460, 504, 719, 793, 866, 946, 996, 1111, 1149, 1153, 1169, 1240, 1533, 1544
TL642D  ML800398, 452, 461, 666, 746, 886, 952-953, 998-999, 1008, 1034-1035, 1046-1047, 1082-1085, 1092, 1097-1098, 1102, 1104, 1107-1108, 1113-1114, 1118, 1122, 1127, 1159, 1237, 1289, 1355, 1376, 1403, 1447, 1486, 1493, 1555-1556, 1595, 1605
TL943  TBL00339, 449, 648, 1045, 1169, 1173, 1494, 1558, 1579, 1806, 1858, 2000
TL943C  THH00822, 965, 1088, 1224, 1305, 1331, 1347, 1384, 1552, 1554, 1570, 1573, 1616, 1897
TL943D  MLJ00479, 511, 513-514, 516-519, 527, 624, 652, 695, 716, 743, 766, 786-787, 790, 793-794, 832, 841, 872, 879, 883, 897, 906, 957, 1002, 1043, 1065, 1079, 1081, 1123, 1140, 1238, 1252, 1316
*******Group  3*******
CT660 TEP00563, 1860, 2060

TGA00319

TRK00208
*******Group  4*******
C2.2  GBE01203, 1283, 1622, 1662, 1720, 1788, 1793, 1853, 2120, 2221, 2259, 2261
C4.4 D4D02780, 2800

GLE01262, 1479, 1533

XRA00153
C6.6  MRW00142, 258
C7.1  MRP00430
XQ35  JK700230
*******Group  6*******
3508  23Z07717
3516C  AL200101
*******Group  7*******
3406C  4JK00627
3412 2WJ02339

81Z02838, 22745
3456  GHJ00358, 542
C15  X4R00362, 401, 406, 436, 580, 628
C27  DWB02264
C32  AL600220-00221, 224
C9  X3R00145, 347, 402, 754, 845, 1005, 1107, 1243, 1266, 1287, 1290, 1374
PMC27  N1B00312

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
4 8T8730 SOCKET-CONNECTOR
11 8T8737 PLUG-SEAL
1 1552260 3 position plug
1 1552274 6 position plug
1 5157156 PL243 Extension Harness (Optional Alt to 5915058)
1 5503269 PL243 Cellular Radio Hardware (4G)
1 5915058 PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 3

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 4

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 5

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 6

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-500000 hrs,
13-720 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 1.3-hour job for Group 7



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Replace a PL240B with a PL243

Before going to the Customer Site:

1. Refer to M0098124 Installation Instructions for all tools to perform the radio installation, as well as familiarity with the installation process

Note: Refer to Special Instruction M0081260, Installation Procedure for Product Link PL240B Cellular Radio Systems, for additional information on the PL240B cellular radio PN 525-1256.

At the machine

Note: The PL243 can be installed using the same 4-wire installation method that was used on the PL240B installation.

2. The following table provides a comparison of the wiring on the PL240B cellular radio to the wiring on the PL243 cellular radio
.
Image1.1.1
 
3. Document the asset Service Meter Hours (SMH) for setting SMH on the new device.

4. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0098124.

5. Disconnect all PL240B wires and remove it from the machine.

Note: Upon removal and canceling the subscription, dispose of the PL240B following local guidelines.

6. Mount the PL243 on the asset. Refer to "Mounting the Radio" in Special. Instruction M0098124 for mounting instructions.

7. Locate the wires that were used for the PL240B per reference Table 1.1.1.
Note: Utilize optional extension harness 591-5058 if needed.

8. Use the 3-position Plug Assy, 155-2260, and the 6-position Plug Assy, 155-2274, for connecting to the PL243.

9. Insert the +Battery wire into location A of the 3-position plug.

10. Insert the -Battery wire into location B of the 3-position plug.

11. Insert the Key Switch Power wire into location C of the 3-position plug.

12. Insert the Engine Running signal wire into location 5 of the 6-position plug.

Note: If desired, an Alternator R-Terminal signal can be used as an Engine Running input on the PL243
.
Image1.2.1
 
Note: If an Arc Suppressor was used on the PL240B wiring, it is NOT required on the PL243 but may remain connected if desired.

13. Contact your PL Admin to perform a communication check through DSP.

14. Contact your PL Admin to register and subscribe the PL243. Refer to Special Instruction, Installation Procedure for Product Link PL243 Cellular Radio Systems, M0098124, "Registration and Subscription".

15. Contact your PL Admin to set the Total Operating Hours to the appropriate value.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.

Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660

Note: The PL243 radio device may not have the latest software on-board. Device should have firmware 593-2137 or newer. Please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL243 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 V1 TO PL542 V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE SOFTWARE ON CERTAIN 777E, 777F, AND 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL141 TO PL131 AND PLG641V1 TO PLG641V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 OR PL042 RADIOS TO PL641I V2 OR PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF HOSE ON CERTAIN 785G OFF-HIGHWAY TRUCKS, AND 994K WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 V1 TO PL542 V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A DEF HOSE ON CERTAIN ON CERTAIN 793F, 794 AC, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL420, PL421, PL522 AND PL523 RADIOS TO THE PL542V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ARCTIC IDLERS ON CERTAIN D8 AND D9 TRACK-TYPE TRACTORS; AND CERTAIN PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL420 AND PL421 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240, PL240B AND PL241 TO PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING GENERATOR ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING DIESEL EXHAUST FLUID (DEF) SUPPLY HOSE INSULATION ON CERTAIN R1700 AND R2900 LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR ADDING HOSE GUARD TO THE LOWER TRANSMISSION HOSE ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING A PL240 OR PL241 RADIO WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL042 OR PL141 DEVICES WITH A PL243 OR PL131 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 460-6957 TUBE ASSEMBLY SUPPORT BRACKET IN THE WATER LINES GROUP ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE FUEL TANK ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING OIL COOLERS ON CERTAIN 793F, 795F AC, AND 797 OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARK BRAKE PISTON OR SLEEVE ON CERTAIN R2900 AND R2900G LOAD HAUL DUMP MACHINES
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 521-0747 IMU CABLE ASSEMBLIES FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF INJECTOR ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING 5465409 SPEED SENSORS ON CERTAIN REMAN 20R7980 TRANSMISSIONS IN DEALER PARTS STOCK