PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0409]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS

UEBE0409-12

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06Mar2020

(Revised 20Nov2020)

U-127

A-97

D-119

O-113

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B WITH A PL243 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS
7620 7606 7610		PS46607

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46607" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 06Mar2020 (Revised 13Nov2020) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
120G	87V03732
120H	4MK00426 6YN00041
120M 2	M9C00583 R9N00189, 196
12G	3PL00901 61M15929
12H	4XM00764, 1428, 2350 AMZ01058
140G	72V06934, 10119, 11340
140H	2ZK00706, 2143, 3124, 4832, 4906, 7126, 7560 APM01546 CCA03590
140M	B9D02742
140M 3	N9D00370
143H	1AL00739
14G	96U08671
14H	7WJ00497, 776, 1047 ASE01475
14M	B9J01323, 1447
160H	9EJ00442 ASD00527
16G	93U01782, 2758
16H	6ZJ00176, 993
320	7GJ00707 9KK03890
320B	4NR00181 6CR02909 BBG00202
320C	ANB01007, 2712 PAB00714, 1255, 1811, 4166, 5828, 7007, 7390
320D	PHX02106
320D L	SPN00894
320E L	REE00395 WBK01592, 1878, 2049, 2167, 2177, 2245, 2610, 2614, 2619, 2624, 2632, 3092
320E LRR	TFX00745, 756
321C LCR	MCF00862
322B	1YS01160 2ES01116
322C	HEK00659
322C L	BKJ00572
323F L	XCF00800, 1376, 1410
324E L	PNW00262, 491, 967
325	7LM00131, 146, 830 8NK00153
325B	2JR02653, 2891
325C	BFE00498 BKW00331 CRB00276, 1574
325D L	PAL00258
326F L	WGL10090 XFK00189
328D	GTN00456
329D L	WLT00335
330	5YM00671 8FK00727
330B	6DR00195, 423, 805, 2161, 2291
330C	CAP01232, 1375
330C L	DKY00830, 1103, 1842
330D L	B6H00623 MWP01062, 3338
336D L	W3K00545
336E L	BZY01952 FJH00710, 1232 JRJ00275
336F L	RKB00248, 1764
345B	4SS00932, 1143 5WS00309, 317 9GS00177, 276
345B II LC-FIX	AGS00599, 1568, 1754
345C	PJW00618, 1975, 2057, 2131
345D L	EEH00538
350 L	3ML00661 9FL00745
365B L II	DER00113
365C L	MCS00270
375 L	1JM00410
385B	ANS00312
385C L	EDA00322
525	1DN00566
561C	92J00742
561D	54X00280, 323, 443, 542, 553, 610, 668
561H	6NL00336, 407, 416, 418, 471
571G	16W00337, 441, 453, 474 5ZD00250
572G	40U01009
583K	78V00798
583R	2XS00400, 409, 479
611	6SZ00185, 219
613C	92X00854, 966, 1190
613C II	8LJ00780, 861, 1174, 1592, 1619, 1638, 1910, 1931, 2106, 2151, 2190, 2192, 2303, 2536, 2626, 2708, 2892, 3077
613C II OEM	B6J00102
615C II	9XG00572, 611, 658, 731, 753, 820, 831, 1169, 1232, 1320, 1650, 1767, 1770, 1820, 1885, 1945, 1972, 2011, 2013, 2029, 2054, 2086, 2093, 2096, 2122
621F	4SK00162, 455
623E	6YF00063, 257
623F	6BK00090, 183, 287
627F	1DL00038, 145, 151, 267, 352, 522, 525, 540
627G	CEX00533
631E	1AB00880-00881, 1399, 1407, 1411, 1702 1NB01005, 1011
657E	91Z00420, 424
725	AFX00135
725C	TFB00291
730	B1M04429
735B	T4P00314
740	AXM01677 B1P00358, 1018, 1289, 1609
740B	T4R02862
769C	01X02723, 3826
769D	5SS00612 BBB00273
773D	7ER00270, 297, 633-634, 724, 813
773E	BDA00102, 173, 550
775B	7XJ00341
777D	3PR00866
789	9ZC00609
789B	7EK00302
815	17Z01065, 1754
815F	1GN00245, 774, 1007, 1040 BKL00501, 541, 833, 835, 860
815F 2	BYN00288, 1113
825H	AZW00369
826C	87X01201
834	92Z00178
836H	BXD00252
950E	22Z00973, 3805 31R01328
950F II	8TK04270
950G	3JW01994
950G II	BAA00576
950H	K5K00374, 759, 1424, 2313
950K	FER00852 R4A00290, 1161-1162
953B	5MK02727
953C	2ZN02935, 3957, 5170, 5490
953D	LBP01977, 1990, 2127-2128, 2130
962K	FLL00313 X4T00439
963	21Z04329
963B	9BL01928, 2034, 2620, 2939, 3100, 3147
963C	2DS00829, 876, 1508, 1930, 2810, 2993 BBD00468, 1397, 1599, 2124
966E	94X03202, 7450 99Y03504, 4070, 5032, 5356, 7315
966F II	1SL01037
966G	3PW01330 3SW00266, 1402 3ZS00378
966G II	ANZ00404 AXJ00514, 1074
966H	A6D00345, 436, 2397
966M	KJP00502, 934
972H	A7D00723, 1099
973 LGP	86G00253
980C	63X04971, 8914
980G	2KR00378, 528, 1901, 2107, 4632
988F	2ZR00698, 898, 1728
992C	49Z01837, 1933
992D	7MJ00587
AP-1000D	EAD00329
AP-1055B	8BM00125
AP-655C	AYP00277
AP255E	D8A00278, 280
BG-650/C	9EK00372
CB-114	C2Z00658
CB-214E	21400434, 784, 1371
CB-224D	8RZ01168
CB-224E	22400748, 1223, 1754, 2451, 2526, 2696, 2988, 3129, 3133
CB-434D	CNH00828, 846, 1151
CB-534D	EAA00116, 236, 310, 318, 331 FGH00402, 517, 771
CB-564D	C6D00227
CB-634D	CDF00603
CB1.7	HRB00113
CB14B	47300335, 364, 760, 1147, 1181, 1423, 1442, 1464, 1538, 1669
CB22	22000898, 965
CB22B	41900166
CB24 XT	24000172, 1319, 1514, 2580
CB24B	2X400124, 126, 235, 482, 499, 551, 565, 589, 618, 623, 677 42000176, 183, 575, 603
CB34	34500205, 211, 747
CB34B	42300293 XB400614
CB36B	M3600131
CB44B	JXL00207
CB54	JLM00340, 659, 886 K3J00141
CD54	J5R00139
CP-323C	6DM00357, 369, 630 EAS00452, 457, 499, 540, 567, 618, 647
CP-433C	1ZN00130 2JM00558, 562, 1065
CP-433E	ASN00141, 246, 534, 537, 583, 657, 698, 808
CP-563C	5JN00392, 687, 933, 942, 1028
CP-563D	9ZW00120, 210, 249, 263, 526
CP-563E	CNT00351, 704, 785, 801, 1070, 1257, 1459
CP34	51500136, 161, 209, 218, 221-222, 228, 230, 241, 265, 276, 286, 289, 505, 514, 517, 537
CP44	M4P00111 MPC00130, 207, 225, 372, 429
CP44B	4P400148, 154, 159, 165
CP54B	CPX00165 P5400152
CP56	C5P00101, 239, 324, 541
CP56B	LHC00480, 503, 568, 750
CP76	C7L00211
CS-323C	DAR00218, 279, 314, 463-464, 481
CS-423E	AST00362, 424, 641 BWG00193, 220
CS-431C	9XL00145, 173, 179
CS-433C	3TM00307, 403, 1632
CS-433E	ASR00389, 430, 793, 1113, 1152-1153, 1202, 1204-1205, 1209 BTT00333, 462 CFP00228, 237, 254, 285
CS-533E	ASL00188, 329, 398, 755 DAK00169, 243, 332, 337, 370, 462, 621
CS-563	8XF00496
CS-563C	4KN00056, 158, 374, 1143, 1252 4LN00959
CS-563D	9MW00189, 207, 371, 443, 537, 550, 597, 660, 838, 867, 884, 962, 1291, 1319
CS-563E	ASA01654 CNG00224, 659, 984, 992, 1689, 2181
CS-573D	2YZ00186
CS-583C	7MN00146
CS34	51400110, 114, 121, 123, 157, 232, 253, 256, 268-269, 274, 276, 291, 310, 312, 314, 501, 508, 517, 523, 526, 528, 530, 533, 535-537, 542, 546, 585, 611, 622
CS44	M4C00124, 499, 610, 651, 658-659, 697-698, 716, 826, 874, 921
CS44B	CS300147, 188-193, 302-303, 319, 321
CS54	C5R00521, 523, 604, 606, 610
CS54B	L4H00642
CS56	C5S00467, 574, 1546 FCS00382
CS56B	L8H00721, 937, 1151 S5600302, 372, 673
CS64	C6S00101
CUV102 D	PD200204, 346, 359, 365, 379, 383, 400, 421, 456, 507, 524-525, 532, 536, 547, 549, 551, 555, 559, 564-566, 569, 571-572, 579-580, 582, 594, 596
CUV105 D	GD500167, 174, 230, 244, 263, 340
CUV82	M8200477, 546, 568, 581, 583, 586, 588, 602, 605, 607, 614, 627, 638, 643, 645-646, 648, 661, 665, 668, 678
CUV85	K8500120, 138, 163, 166, 198, 203, 232-233, 235, 262, 272, 301, 308, 320, 326
CW14	LTJ00258, 267
CW34	CT300101
D10N	2YD01649 3SK00781, 924, 1088
D10R	3KR00498
D11R	9TR00418
D250E	5TN00237, 653, 1503
D250E II	4PS00658
D25D	1HK00254, 304
D350E	9LR00384, 597, 662
D400E	2YR00243, 579
D400E II	8PS00313, 951 APF00241
D5M LGP	3CR00305, 343, 498, 1247 6AS00411
D5M XL	4JS00236
D5N LGP	AKD00585, 1471, 1530
D5N XL	AGG01977, 2783
D6D	04X08871 05X00842 31X01740 5YB01500 9FK00457
D6G	2MJ02115
D6H LGP	1KD05784 3YG06143
D6H XL	9KJ01291
D6H XR	6CK00406
D6K 2 LPG	RST01905
D6K LGP	DHA00565, 923
D6K XL	FBH01140
D6M LGP	4JN00295, 1068
D6M XL	3WN00685, 931, 1597, 1621, 2199, 3147
D6N LGP	ALY00980, 1917, 3036 DJY00754, 1193, 1474
D6N XL	AKM00422, 486 CCK00585 PER00319
D6R	DMP00252
D6R II LGP	ADE00134
D6R II XW	AEP00689, 707
D6R III LGP	WRG00534, 723
D6R LGP	9PN00644, 897, 1228
D6R XL	5LN00611, 2261, 3298, 3390, 3540
D6T LGP	HTZ00475, 559 ZJB01245
D6T LGP PAT	RAD00740
D6T XL	LAY00561, 753, 1248
D7E LGP	TJA00433
D7G	44W00319 72W00418, 617 92V12936
D7H	5BF00526 79Z01218
D7R	2HR00675
D7R LGP	9HM00543
D8N	5TJ00754, 1755, 1789 9TC01846, 4355, 5156, 5365
D8R	7XM00353, 497, 696, 763, 905, 1748, 1862, 2414, 2454, 2950, 3190, 3215, 3288, 3794, 4296, 4313, 4636, 4694
D8R II	6YZ00339, 649, 1304, 1505
D8T	FMC00248 KPZ02407
D9L	14Y01797, 1967, 3571, 4118
D9R	7TL01165 ABK00712
IT62G	AKP00335, 377 AYA00296
MD5075	SER12199
PS-150B	3XR00438, 510
PS-150C	FPS00882, 927, 1262
PS-200B	5JR00420
PS-360B	9LS00288
PS-360C	PJF00375
RM-250C	AWG00274
RM-300	BWR00205, 239, 315, 825, 830
SS-250	6DD00231, 360
SS-250B	5GR00197, 202, 204

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*****Group 2*****
216 B 3	JXM02145
226B	MJH05320, 11290, 14454
226B 3	MWD06077, 6616, 6949, 7353, 7496, 7631-7632
226D	HRD00425, 1204
232B	SCH00379
236	4YZ00746, 998, 1264, 3215, 4811
236B	HEN00882, 6814, 8762, 8778
236D	BGZ01069, 1363, 1662, 1911, 2181, 2840, 2862
239D	BL900172, 1009, 1363, 1821
242B 3	SRS00692, 1129, 2088, 2133, 2675, 2682
242D	DZT01191, 2293, 2363, 2701
246	5SZ05749
246C	JAY02144, 4495, 4511, 5252, 6916, 8715
246D	BYF00298, 940, 1199, 1263, 1314, 1448, 1723, 2001, 2098, 2182, 2220, 2260, 2270, 2450, 2895, 3021, 3355
247B	MTL01396, 4678
247B 3	TSL01542, 2144, 2889, 2891
248B	SCL00723, 1375, 1535
249D	GWR00350, 629, 795, 1007, 1209, 1289, 1296, 1345, 1993
252B	SCP04661, 5578, 5861
252B 3	TNK02272, 2276-2278, 2280
256C	DWS00622, 641
257B	SLK09703
257D	EZW00544, 1064, 1133, 1139, 1223, 1945
259B 3	YYZ00740, 1654, 2067, 2632, 2765, 4155, 4258, 4929, 4933, 5041, 5055, 5627
259D	FTL01570, 2551, 5135, 6133, 6630, 7022, 7344, 8944, 9071, 9372, 10168, 10769, 10787, 12697, 17447, 20618
262	CED01741
262C	MST00786, 2557, 3953
262D	DTB01335, 1759, 3184, 3450, 3456, 3462, 3807, 3910, 3972, 4041, 4216, 4786, 5288, 5736
268B	LBA01821
272C	RED00735
272D	B5W00539, 1187
272D 2	BL200247, 252, 260
277B	MDH00906, 1857, 1862, 4436
277D	FMT00448
279C	MBT00969, 1867, 2483, 2554
279C 2	KWB00645, 852, 994, 1004, 1081, 1266, 1272, 1508
279D	GTL00529, 723, 2210, 2372, 2406, 2936, 3184, 3669, 4058, 4276
287B	ZSA02822, 4042
287C	MAS02241
287D	HMT00620-00621, 665, 718
289C 2	RTD01504, 1506
289D	TAW00369, 1008, 1205, 1559, 1570, 1908, 2150, 2665, 3076, 3141, 3984, 4244, 4249, 4255, 5149, 5235, 5336, 6010, 6162, 6221, 6461, 6474, 7857
297D	BE700238
297D 2	BL700232
299D	GTC00805, 1820, 2204, 2236, 2262 HCL00443, 794, 923
299D 2	FD200887, 1067, 1081, 1315, 1410, 1478, 1706, 3102
299D 2 XHP	DX200318, 498, 959, 1110, 1130, 1273, 1318, 1400, 3222
299D XHP	JST01373
300.9D	LJ200287, 357, 451, 453, 537, 626, 632, 640, 703, 720-721, 723-724, 765, 772, 792, 804, 832-833, 841-843, 849, 858, 861, 876, 902, 951, 973, 1064, 1070, 1088, 1190, 1258, 1260, 1263, 1304, 1309, 1312, 1398 LJM00700, 873, 882
300.9D VPS	TGP00150, 157-158, 167, 179, 185, 190, 192
301.4C	LJ300335, 411-412, 459, 473 LJK01041, 1152
301.5	3YW00575 MNH00102, 374
301.7 CR	JH700125, 393, 412
301.7D	LJ400303, 402, 406, 458-459, 472, 537, 540, 543, 565, 567, 569-570, 572-573, 580, 586-587, 615-616, 688 LJH00246, 275
301.7D CR	LJ800224, 345, 358, 424, 443-444, 447-448, 467, 471, 476-477, 500, 601, 688, 697, 721, 742, 754, 771, 903, 977, 1026, 1065, 1070, 1099, 1140, 1143, 1168, 1170, 1190, 1193, 1195, 1203-1204, 1252, 1451, 1549, 1556, 1565-1566, 1568, 1624
302.4D	LJ600166, 170, 177, 186-187, 216, 219, 259, 282 LJN00250
302.5	4AZ05235
302.5C	GBB01489, 1925
302.7D	LJ700188, 199, 216, 258, 266, 323, 325, 327, 333-334, 364, 388, 426, 432, 461, 536, 618, 773, 779, 806, 858-859, 948, 956, 992, 1007, 1016, 1025, 1052, 1069, 1133-1134, 1140, 1175-1176, 1210-1211, 1213, 1220-1225, 1258, 1276, 1286, 1290, 1296-1301, 1315, 1321, 1369, 1459, 1496, 1506, 1532, 1542, 1571-1572, 1641, 1671, 1674, 1697, 1734, 1822, 1935, 2087-2088 LJL01134, 1183, 1263, 5809
303	DMA01986
303.5C CR	DMY02747, 2840
303.5D CR	RHP00866, 977, 1058, 1311, 1390
303.5E 2	JWY00266, 303, 421, 423, 605, 686, 723, 794, 806, 893, 901, 912, 930, 935, 1029, 1044, 1061, 1065, 1124, 1159, 1184, 1189, 1258, 1290, 1383, 1428, 1473, 1540, 1545, 1756, 1785, 1934, 1942, 2006, 2041, 2481, 3965, 4115, 4192
303.5E 2 CR	BG800219, 222-224, 243, 259, 301-302, 359, 820, 823
303.5E CR	RKY00636, 1303, 2923, 3167, 3186-3187, 3486, 3640, 3715, 4419, 4519, 4540, 4730
303C CR	BXT03597
303E CR	HHM00140, 192, 213-214, 236, 247, 253, 258, 261, 271, 276-277, 281, 302, 315, 348, 363, 366, 403, 433, 435, 437-438, 457, 479, 487, 513, 570, 625, 1122, 1135, 1181, 1194, 1257, 1275, 1337-1340, 1344-1352, 1356-1358, 1360-1361, 1363-1367, 1467, 1474, 1621-1628, 1638-1639, 1661, 1665, 1716, 1758-1759, 1768, 1803, 1808, 1840, 1864, 1867, 1898, 1900, 1947, 1966-1967, 1972, 2092-2093, 2095-2096, 2107, 2137, 2153, 2173, 2189, 2216, 2305-2306, 2367-2368, 2426, 2482, 3056, 3116, 3168, 3303, 3482, 3535
304	NAD00610
304C CR	FPK00879, 1467, 2722
304D CR	TYK00507, 623, 792, 1030, 1214, 1217, 1398-1399
304E 2	ME400547, 556, 822, 1130, 1186, 1193, 1411, 1503, 2270, 2600, 2644, 2995, 3635, 5720
304E 2 CR	CJ200320, 510, 604
304E CR	TTN00297, 1154, 1453, 1462, 1551, 1944, 2112, 2638, 2703, 2765, 2809
305.5E 2	CR500324, 521, 932, 1780, 2596, 2684, 2733, 2740, 3320, 3333, 3439, 5117
305.5E 2CR	EJX00448, 890, 999, 1015, 1245, 1259, 1292-1293, 1355
305.5E CR	FKY00666, 2554, 2614, 2861, 3005
305C CR	HWJ00718, 2870, 3539, 3811
305D	XER00391, 534
305E 2	H5M01050, 1191, 1679, 2530, 2542, 2581, 2617, 3375, 3550, 4021, 4038, 6628, 7052, 9506
305E 2 CR	DJX00243, 661, 735, 738, 746, 1253-1254
305E CR	XFA01727, 1869, 1962, 2081, 2308, 3025, 3062, 3090, 3214, 3216, 3232, 3329, 3391, 3395, 3552, 4039
307	2PM00151
307E 2	KC900147, 201, 246, 283, 390, 578, 582, 627-629, 656-657, 684, 697, 720, 916
308C CR	KCX02243
308D CR	FYC01735 GBT00264, 596
308E 2CR	FJX00146-00147, 245, 247, 271, 462, 612, 635, 1218, 1452, 1794, 2073, 2171, 2362, 2396, 2507, 2749, 2992, 3065, 3127, 3209, 3244, 4932, 5264, 5778, 6133, 6346, 6473, 6480, 6489, 6639, 6709-6710, 6717-6718, 6725, 6743, 6836, 6842, 6858, 6886, 6888, 6891, 6907, 6979, 7149, 7191, 7195, 7199, 7203, 7236, 7270, 8414, 8699, 9158, 10808, 11054, 11380, 11759, 12171, 12555, 12611, 12641, 12958, 12994, 13528 TMX01096, 1334-1335, 1359
308E CR	GBJ00268, 1359, 1511
311FL	KCW00238, 269, 273, 285, 312, 398, 460
312	6GK01315
312B	9GR00387
312C L	CBA01947, 2175, 2462, 2947
312E L	MJD00155, 821, 999
313F LGC	GJD00331 HDK00138, 144, 177-178, 200, 213, 220, 241-242, 280
314C LCR	PCA01290, 1516
314E LCR	ZJT00264, 628, 634, 641, 698, 1101, 1654, 1739
315B	3AW00895, 1663, 1998
315C L	CJC02499
315D LC	CJN01062, 1581 JGS00277, 579
316E L	DZW00316, 547, 1595, 1986, 2153
318B L	3LR00420
318C	GPA00499
414E IL	ELB00418, 759
416B	8SG13469
416C	4ZN22239
416D	BFP12994, 16917
416E	SHA01662, 3411, 4611, 6886
416E ST	LMS00417, 424, 430, 1141, 1524, 1572, 1760, 1794, 2003-2004, 2235
416F 2	HWB00497, 520, 558, 682
416F ST	KSF00316, 587, 1384, 2043
420D IT	BLN10507
420E	HLS00224, 944, 1677, 2415, 4828, 5217 KMW00156 PRA00318
420E PL	DAN01334
420E ST	DJL00156, 1541, 2852, 3385
420F 2	HWC00177, 256, 334, 461, 512, 628, 630, 659
420F 2 IT	HWD00251, 368, 726, 732
420F IT	JWJ00778, 1081, 1899
420F ST	SKR00513, 788, 2441, 2536, 2637, 3412, 3963, 4260, 4787, 4896, 4932, 5016
430E	DDT00611, 613
430E ST	SWC00449
430F ST	RDF00463, 729
446D	DBL00527
903C	MW400592
903C 2	MW800250, 263
904B	B4L00426
904H	H4T00313
906	6ZS00641 MER02731
906H	SDH03043
906H 2	JRF01908, 2891, 3095
906M	H6600683, 858, 938, 1139
908H	LMD02000
908H 2	JRD02375
908M	H8800523, 709, 808, 850, 1013, 1152
910K	AY401672
924F	5NN00535, 734
924G	9SW01083, 1238
924H	HXC01250
924K	PWR01225, 1960, 3010, 4564
926E	94Z01538
930	41K10771
930G	TWR01808
930H	DHC03860
930K	RHN03093, 3667
938G	6WS00423
938G II	CRD02178 RTB01178, 1190, 1430
938H	MJC00119
938K	SWL00343, 609, 1711, 1817, 3096
D3C III	4TS00827 6SL01061
D3G LGP	BYR01504 CFF00601, 707
D3G XL	JMH00792, 1428, 1549
D3K 2 LGP	KL200281 KLL00184, 186
D4C III	6YL02107 8CS00441, 1153
D4G LGP	TLX00532, 1050
D4G XL	CFN00209
D4H III LGP	9GJ01011
D4H XL	8PJ01098
D4K 2 LGP	KRR00342, 615
D4K 2 XL	KM200315 KMM00652
D4K LGP	RRR00407, 544
D5C	3MK00363
D5C III	5HS00517 6CS00681, 1146 6ZL01046 9DL00658
D5G LGP	FDW00645 RKG01257, 1987, 2000, 2070, 2115, 2233, 2294, 2395, 2478
D5G XL	FDH01159, 1637, 1704 WGB00861-00862, 1839
D5K 2 LGP	KYY01046, 1062-1063, 1208, 1460, 1586
D5K 2 XL	KW200338 KWW00788, 837, 850
D5K LGP	YYY00909, 1196
EL200B	7DF00374
IT14G	ERP00547 KZN01083
IT24F	4NN00330
IT28	2KC00792
IT28B	1HF02166
IT28G	8CR00839, 1219, 2568, 3462, 3620
IT38F	6FN00474
IT38G	7BS00682, 789, 1029, 1100, 1170
M316D	D6W00779
TH103	3PN02697
TH255	TBS00106, 109, 258, 481, 645, 649, 659, 666, 845, 886, 923-924
TH255C	JK200214-00215, 217, 314, 321, 324, 355, 362, 386-387, 389-391, 395, 401, 418, 467, 479, 484, 501, 503-504, 508, 519, 523, 538, 545, 548, 560, 579, 652, 661, 687, 700, 711-712, 733, 745, 747-748, 750-751, 760, 762, 776-777, 786, 838, 840, 842, 851, 872, 1015, 1021, 1028-1029, 1056, 1059, 1079, 1082, 1084, 1104, 1110, 1115, 1130-1131, 1150-1151, 1163-1164, 1182-1183, 1204-1205, 1221-1223, 1253, 1257, 1262-1263, 1267, 1283, 1285, 1287, 1304, 1320-1322, 1337, 1350, 1384, 1427, 1447, 1454, 1461, 1467-1468, 1479-1480, 1482, 1527-1528, 1535, 1590, 1607, 1632, 1640, 1649, 1658, 1662, 1669, 1672, 1688, 4016, 4032, 4037, 4042, 4046-4047, 4059, 4073-4074, 4080-4081, 4086-4088, 4092-4093, 4099, 4103, 4111, 4128-4129, 4131, 4135, 4140-4141, 4145, 4147, 4159, 4169-4170, 4178, 4180, 4188, 4198, 4205-4206, 4215, 4220-4221, 4230, 4234, 4236, 4250, 4262, 4267, 4271, 4275-4276, 4292, 4302, 4323, 4338, 4342, 4356, 4368, 4372, 4391, 4394, 4398, 4438-4439, 4445, 4455, 4461-4465, 4469, 4497, 4500, 4502, 4512, 4514-4515, 4519, 4522-4524, 4526, 4532
TH350B	SLD01603
TH3510D HRC	TH200228, 240, 248, 267
TH357D HRC	TD600504, 508, 554
TH360B	SLE00918, 3043, 3802, 3840, 4755
TH407C	MLH00975, 1193
TH408D HRC	TH900421, 648, 693, 758, 813, 816
TH417C	RRJ00226, 257
TH417C GC	NAB00252-00253, 255
TH460B	SLF00676, 2169, 2175
TH514	TBW00292, 298, 709, 880
TH514C	MWC00374
TH514D	MWG00217, 227, 229, 256
TH63	3NN00635 5WM00511, 7268, 8045
TH83	3RN01596, 1681, 1839, 2177, 2564, 4266, 4525, 4949
TL1055	TBM00110, 258, 524, 658, 1312, 1482
TL1055C	KDE00362, 553, 663, 785, 899, 1031, 1034, 1683, 1702, 1780, 1808
TL1055D	ML500178, 183-185, 193-194, 274, 409, 411-412, 499, 528, 538, 540, 655, 872, 897-898, 962, 971-972, 996, 1135-1136, 1138-1139, 1146-1147, 1255, 1257, 1263, 1266, 1284, 1304, 1307-1310, 1347, 1362, 1364, 1366-1367, 1412-1413, 1425, 1448, 1459-1460, 1492, 1505, 1546, 1624, 1632, 1639-1641, 1643, 1645, 1657-1658, 1662, 1669-1672, 1685, 1690, 1736, 1778, 1800, 1818, 1828, 1850, 1897, 1970, 2032, 2050, 2055, 2091, 2109, 2151, 2158, 2173, 2284-2285, 2306, 2339-2340, 2343, 2480, 2532, 2536, 2548
TL1255	TBN00293
TL1255C	DHW00371, 578, 760, 987, 1007, 1032, 1073, 1280, 1303, 1331, 1339, 1359, 1555
TL1255D HRC	ML700164, 200, 284, 375, 487, 578, 615, 629, 825-826, 884, 890, 901, 937, 944, 948, 1041, 1062, 1064, 1068, 1244, 1246-1247, 1274, 1333, 1337, 1348, 1359, 1422, 1516-1518, 1580, 1586-1589, 1592-1593, 1600, 1616-1617, 1651, 1696, 1700, 1706, 1741-1742, 1749-1750, 1757, 1762, 1772, 1782, 1786-1787, 1791, 1798, 1815, 1843, 1847, 1889, 1898, 1949, 1955-1956, 2020, 2028, 2032, 2034, 2068-2069, 2119, 2136, 2142, 2147, 2150, 2155-2157, 2174, 2176-2179, 2181-2183, 2230, 2256, 2282, 2287, 2309, 2342, 2379, 2433, 2450, 2563, 2574, 2633, 2679-2680
TL642	TBK00265, 590, 626, 890, 1362, 1366, 1427, 1431
TL642C	THG00427, 460, 504, 719, 793, 866, 946, 996, 1111, 1149, 1153, 1169, 1240, 1533, 1544
TL642D	ML800398, 452, 461, 666, 746, 886, 952-953, 998-999, 1008, 1034-1035, 1046-1047, 1082-1085, 1092, 1097-1098, 1102, 1104, 1107-1108, 1113-1114, 1118, 1122, 1127, 1159, 1237, 1289, 1355, 1376, 1403, 1447, 1486, 1493, 1555-1556, 1595, 1605
TL943	TBL00339, 449, 648, 1045, 1169, 1173, 1494, 1558, 1579, 1806, 1858, 2000
TL943C	THH00822, 965, 1088, 1224, 1305, 1331, 1347, 1384, 1552, 1554, 1570, 1573, 1616, 1897
TL943D	MLJ00479, 511, 513-514, 516-519, 527, 624, 652, 695, 716, 743, 766, 786-787, 790, 793-794, 832, 841, 872, 879, 883, 897, 906, 957, 1002, 1043, 1065, 1079, 1081, 1123, 1140, 1238, 1252, 1316

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*****Group 3*****
CT660	TEP00563, 1860, 2060 TGA00319 TRK00208

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*****Group 4*****
C2.2	GBE01203, 1283, 1622, 1662, 1720, 1788, 1793, 1853, 2120, 2221, 2259, 2261
C4.4	D4D02780, 2800 GLE01262, 1479, 1533 XRA00153
C6.6	MRW00142, 258
C7.1	MRP00430
XQ35	JK700230

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*****Group 6*****
3508	23Z07717
3516C	AL200101

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*****Group 7*****
3406C	4JK00627
3412	2WJ02339 81Z02838, 22745
3456	GHJ00358, 542
C15	X4R00362, 401, 406, 436, 580, 628
C27	DWB02264
C32	AL600220-00221, 224
C9	X3R00145, 347, 402, 754, 845, 1005, 1107, 1243, 1266, 1287, 1290, 1374
PMC27	N1B00312

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 5*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 6*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 7*****
4	8T8730	SOCKET-CONNECTOR
11	8T8737	PLUG-SEAL
1	1552260	3 position plug
1	1552274	6 position plug
1	5157156	PL243 Extension Harness (Optional Alt to 5915058)
1	5503269	PL243 Cellular Radio Hardware (4G)
1	5915058	PL243 Extension Harness (Optional)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 2

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 3

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 4

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 5*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 5

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 6*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 6

Show/hide table

Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 7*****
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%

NOTE: This is a 1.3-hour job for Group 7

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Replace a PL240B with a PL243

Before going to the Customer Site:

1. Refer to M0098124 Installation Instructions for all tools to perform the radio installation, as well as familiarity with the installation process

Note: Refer to Special Instruction M0081260, Installation Procedure for Product Link PL240B Cellular Radio Systems, for additional information on the PL240B cellular radio PN 525-1256.

At the machine

Note: The PL243 can be installed using the same 4-wire installation method that was used on the PL240B installation.

2. The following table provides a comparison of the wiring on the PL240B cellular radio to the wiring on the PL243 cellular radio
.

Image1.1.1

3. Document the asset Service Meter Hours (SMH) for setting SMH on the new device.

4. Power down asset and switch master disconnect to "OFF". Refer to applicable safety instructions in M0098124.

5. Disconnect all PL240B wires and remove it from the machine.

Note: Upon removal and canceling the subscription, dispose of the PL240B following local guidelines.

6. Mount the PL243 on the asset. Refer to "Mounting the Radio" in Special. Instruction M0098124 for mounting instructions.

7. Locate the wires that were used for the PL240B per reference Table 1.1.1.
Note: Utilize optional extension harness 591-5058 if needed.

8. Use the 3-position Plug Assy, 155-2260, and the 6-position Plug Assy, 155-2274, for connecting to the PL243.

9. Insert the +Battery wire into location A of the 3-position plug.

10. Insert the -Battery wire into location B of the 3-position plug.

11. Insert the Key Switch Power wire into location C of the 3-position plug.

12. Insert the Engine Running signal wire into location 5 of the 6-position plug.

Note: If desired, an Alternator R-Terminal signal can be used as an Engine Running input on the PL243
.

Image1.2.1

Note: If an Arc Suppressor was used on the PL240B wiring, it is NOT required on the PL243 but may remain connected if desired.

13. Contact your PL Admin to perform a communication check through DSP.

14. Contact your PL Admin to register and subscribe the PL243. Refer to Special Instruction, Installation Procedure for Product Link PL243 Cellular Radio Systems, M0098124, "Registration and Subscription".

15. Contact your PL Admin to set the Total Operating Hours to the appropriate value.

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.

Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660

Note: The PL243 radio device may not have the latest software on-board. Device should have firmware 593-2137 or newer. Please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a "System Technology" event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use "FOTA Request" and the PL243 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare.