
10Mar2020 |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS |
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1408 | PS54289 |
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54289" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
31Mar2022 |
PROBLEM
A CID 246 FMI 09 "Proprietary CAN Data Link - Abnormal Update Rate" diagnostic code may be logged due to the presence of electrical system noise on certain 548, 558, and 568 Forestry Excavators. Presence of the 246-9 data link code does not affect machine operation. |
AFFECTED PRODUCT
Model | Identification Number |
548 LL | WRA00201, 211, 216, 219-221, 224, 228-229, 231, 233-234, 239-240, 245-246, 249 |
558 LL | F5L00201, 205-209, 211, 215-217, 220-221, 223-225, 227-228, 230, 235, 238-242, 244-245, 250-252, 255, 263, 266, 269, 271-272, 276-278, 280, 282, 286-287, 291, 293 LRT00265-00274 |
568 LL | BRB00393, 395-397, 401 L6800250, 253-256, 265-266, 269-272, 277-279, 281, 284-288, 292-293, 296-297, 299-300, 303, 306-308, 312, 314, 318, 320, 322-323, 326-327, 329-330, 332-333, 337, 340-341, 343-347 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3S2093 | STRAP-CABLE |
4 | 8T8730 | SOCKET-CONNECTOR |
2 | 9X3401 | PIN-CONNECTOR |
1 | 1028802 | KIT-RCPT CONN |
2 | 1552270 | KIT-PLUG CONN |
1 | 1893158 | SUPPRESSOR-ARC |
1 | WIRE1 | AWG 18 WIRE - BLACK (200MM) |
2 | WIRE2 | AWG 18 WIRE - BROWN (100MM) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Install a 189-3158 Diode in the travel alarm electrical circuit to address the logging of the 0246-09 diagnostic code. Note: Image1 illustrates the original electrical circuit for the travel alarm. Note: Image2 illustrates the travel alarm electrical circuit after the installation of the diode. |
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Image1 |
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Image2 |
SERVICE CLAIM ALLOWANCES
0-24 mo |
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25-36 mo |
NOTE: This is a 1.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |