PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS [UEBE0416]

ELECTRICAL AND STARTING SYSTEM

WIRING GP

PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS

UEBE0416-00

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10Mar2020

U-140

D-130

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS
1408		PS54289

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NOTE:	AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54289" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Mar2022

PROBLEM

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A CID 246 FMI 09 "Proprietary CAN Data Link - Abnormal Update Rate" diagnostic code may be logged due to the presence of electrical system noise on certain 548, 558, and 568 Forestry Excavators. Presence of the 246-9 data link code does not affect machine operation.

AFFECTED PRODUCT

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Model	Identification Number
548 LL	WRA00201, 211, 216, 219-221, 224, 228-229, 231, 233-234, 239-240, 245-246, 249
558 LL	F5L00201, 205-209, 211, 215-217, 220-221, 223-225, 227-228, 230, 235, 238-242, 244-245, 250-252, 255, 263, 266, 269, 271-272, 276-278, 280, 282, 286-287, 291, 293 LRT00265-00274
568 LL	BRB00393, 395-397, 401 L6800250, 253-256, 265-266, 269-272, 277-279, 281, 284-288, 292-293, 296-297, 299-300, 303, 306-308, 312, 314, 318, 320, 322-323, 326-327, 329-330, 332-333, 337, 340-341, 343-347

PARTS NEEDED

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Qty	Part Number	Description
1	3S2093	STRAP-CABLE
4	8T8730	SOCKET-CONNECTOR
2	9X3401	PIN-CONNECTOR
1	1028802	KIT-RCPT CONN
2	1552270	KIT-PLUG CONN
1	1893158	SUPPRESSOR-ARC
1	WIRE1	AWG 18 WIRE - BLACK (200MM)
2	WIRE2	AWG 18 WIRE - BROWN (100MM)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install a 189-3158 Diode in the travel alarm electrical circuit to address the logging of the 0246-09 diagnostic code.

Note: Image1 illustrates the original electrical circuit for the travel alarm.

Note: Image2 illustrates the travel alarm electrical circuit after the installation of the diode.

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-4000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
4001-6000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%