PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES
[UEBE0488]
OPERATOR STATION
SEAT GP
UEBE0488-00

Show/hide table
23Mar2020 |
U-162
D-149
O-147
Show/hide table
Safety | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES |
|
7312 | PI11241 |
Show/hide table
NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI11241" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
|
Show/hide table
Show/hide table
Show/hide table
Show/hide table
Show/hide table
PROBLEM
Show/hide table
Engineering reports indicate that the OT-0244 Bolt (part of the 1563804 Seat Belt Group mounting) may have insufficient thread engagement when installed. This applies to 4671742 Suspension Seat Group in certain R1700 Load Haul Dump machines. This issue, in conjunction with other factors or circumstances, may result in a risk of personal injury or death. |
AFFECTED PRODUCT
Show/hide table
Model | Identification Number |
R1700K | KT400131-00132, 134-135, 141-151, 153-154, 157, 159, 163-167, 170-171, 179, 183-190, 192 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
1 | 3J4818 | LOCKWASHER |
1 | 7X0589 | WASHER-HARD |
1 | 8S4723 | BOLT-HEX HEAD |
1 | 8T5360 | WASHER-HARD |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Show/hide table
Refer to Service Magazine M0117746 for removing and replacing the 0T-0244 Bolt with a 8S-4723 Bolt In 4671742 Suspension Seat |
Show/hide table
OWNER NOTIFIAVSION
Show/hide table
Owners in the following countries will receive the attached Owner Notification: US Canada Australia New Zealand |
SERVICE CLAIM ALLOWANCES
Show/hide table
Show/hide table
NOTE: This is a 1.0-hour job | |||||
Show/hide table
PARTS DISPOSITION
Show/hide table
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
Show/hide table
EXAMPLE COPY OF OWNER NOTIFIAVSION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES MODELS INVOLVED R1700 Load Haul Dump Machines Dear Cat Product Owner: Engineering reports indicate that the OT-0244 Bolt (part of the 1563804 Seat Belt Group mounting) may have insufficient thread engagement when installed. This applies to 4671742 Suspension Seat Group in the products listed below. This issue, in conjunction with other factors or circumstances, may result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. You may now search for open Safety Service Letters by entering your product serial number(s). Visit the AVS.COM/SAFETY website and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 23Mar2020 when scheduling this service. We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction. AVSpare Inc. Identification #(s) Attached to 23Mar2020 Service Letter |
Information System:
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING 5465409 SPEED SENSORS ON CERTAIN REMAN 20R7980 TRANSMISSIONS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF INJECTOR ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING 521-0747 IMU CABLE ASSEMBLIES FROM DEALER PART STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PARK BRAKE PISTON OR SLEEVE ON CERTAIN R2900 AND R2900G LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING OIL COOLERS ON CERTAIN 793F, 795F AC, AND 797 OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPAIRING THE FUEL TANK ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 460-6957 TUBE ASSEMBLY SUPPORT BRACKET IN THE WATER LINES GROUP ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL042 OR PL141 DEVICES WITH A PL243 OR PL131 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A PL240 OR PL241 RADIO WITH A PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLATION OF A DIODE ON CERTAIN 548, 558, AND 568 FORESTRY EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR ADDING HOSE GUARD TO THE LOWER TRANSMISSION HOSE ON CERTAIN 775G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING DIESEL EXHAUST FLUID (DEF) SUPPLY HOSE INSULATION ON CERTAIN R1700 AND R2900 LOAD HAUL DUMP MACHINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STARTING MOTOR ON CERTAIN CCS9, CP54B, CP56B, CP68B, CP74B, CS54B, CS56B, CS64B, CS66B, CS68B, CS74B, CS76B, AND CS78B COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 356-4199 PINION SHAFT FROM DEALER PART STOCK
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE AIR INTAKE TUBE ASSEMBLY SUPPORTS AND MOUNTING HARDWARE ON CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN LIFTER COVER ASSEMBLIES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR TIGHTENING OR REPLACING MISSING VALVE MOUNTING BOLTS ON THE HOIST VALVE MOUNTING BRACKET OF CERTAIN 785,789, AND 793 OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE REAR AXLE PINION SHAFT ON CERTAIN 980L, 980M, AND 982M WHEEL LOADERS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE BACKUP ALARM ON CERTAIN VIBRATORY SOIL COMPACTORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR CHECKING THE STEERING TILLER SPRING ON CERTAIN PL72, PL83, AND PL87 PIPELAYERS
PRODUCT SUPPORT PROGRAM FOR FOR REPLACING THE HANDLE ASSEMBLY IN THE CAB LEFT HAND SIDE DOOR GROUP ON CERTAIN 777E OFF-HIGHWAY TRUCKS