PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES [UEBE0488]

OPERATOR STATION

SEAT GP

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES

UEBE0488-00

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23Mar2020

U-162

D-149

O-147

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Safety	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 BOLT WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES
7312		PI11241

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI11241" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI11241" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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Engineering reports indicate that the OT-0244 Bolt (part of the 1563804 Seat Belt Group mounting) may have insufficient thread engagement when installed. This applies to 4671742 Suspension Seat Group in certain R1700 Load Haul Dump machines. This issue, in conjunction with other factors or circumstances, may result in a risk of personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
R1700K	KT400131-00132, 134-135, 141-151, 153-154, 157, 159, 163-167, 170-171, 179, 183-190, 192

PARTS NEEDED

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Qty	Part Number	Description
1	3J4818	LOCKWASHER
1	7X0589	WASHER-HARD
1	8S4723	BOLT-HEX HEAD
1	8T5360	WASHER-HARD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Service Magazine M0117746 for removing and replacing the 0T-0244 Bolt with a 8S-4723 Bolt In 4671742 Suspension Seat

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OWNER NOTIFIAVSION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada
Australia
New Zealand

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFIAVSION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

SAFETY PRODUCT IMPROVEMENT PROGRAM FOR REPLACING 0T-0244 WITH 8S-4723 BOLT IN 4671742 SUSPENSION SEAT ON CERTAIN R1700 LOAD HAUL DUMP MACHINES

MODELS INVOLVED R1700 Load Haul Dump Machines

Dear Cat Product Owner:

Engineering reports indicate that the OT-0244 Bolt (part of the 1563804 Seat Belt Group mounting) may have insufficient thread engagement when installed. This applies to 4671742 Suspension Seat Group in the products listed below. This issue, in conjunction with other factors or circumstances, may result in a risk of personal injury or death. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated.

You may now search for open Safety Service Letters by entering your product serial number(s). Visit the AVS.COM/SAFETY website and click on SUPPORT, then SAFETY SERVICES for more information. Please refer the dealer to their Service Letter dated 23Mar2020 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed for your safety and satisfaction.

AVSpare Inc.

Identification #(s)

Attached to 23Mar2020 Service Letter