After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STARTING MOTOR ON CERTAIN CCS9, CP54B, CP56B, CP68B, CP74B, CS54B, CS56B, CS64B, CS66B, CS68B, CS74B, CS76B, AND CS78B COMPACTORS
AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54318" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.
This Revised Service Letter replaces the 21Apr2020 (Revised 28May2020) Service Letter. Changes have been made to the Title, Problem, Affected Product, and Service Claim Allowances.
|The existing starting motor can fail on certain CCS9, CP54B, CP56B, CP68B, CP74B, CS54B, CS56B, CS64B, CS66B, CS68B, CS74B, CS76B, and CS78B Compactors. If the existing 451-0011 Starting Motor fails, there may be a 677-5 (Engine Starter Motor Relay : Current Below Normal) diagnostic code and starting is inhibited.|
|In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
|Replace 451-0011 Starting Motor with a 590-4756 Starting Motor Assy. Refer to the Disassembly and Assembly, "Electric Starting Motor - Remove and Install".|
SERVICE CLAIM ALLOWANCES
|NOTE: This is a 1.0-hour job|
|Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.|