PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 356-4199 PINION SHAFT FROM DEALER PART STOCK Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 356-4199 PINION SHAFT FROM DEALER PART STOCK [UEBE0503]
SERVICE EQUIPMENT AND SUPPLIES
PARTS STOCK, ORDERING & RETURN
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 356-4199 PINION SHAFT FROM DEALER PART STOCK
UEBE0503-01

23Mar2020
(Revised 03Apr2020)


U-161
A-124
D-148
O-146

 

Parts stock action only

  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING THE 356-4199 PINION SHAFT FROM DEALER PART STOCK

3254 7750
PI70803
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 23Mar2020 Service Letter. Changes have been made to the Title, Problem, and Action required to correct the part number called out.


TERMINATION DATE

30Jun2020

PROBLEM

The 356-4199 Pinion Shaft may not have received adequate heat treat, resulting in shallow hardened depth.

ACTION REQUIRED

Inspect all 356-4199 Pinion Shafts in dealer parts stock. There are markings on the end of the pinion shaft that will include the lot number. Refer to Image1. The lot number will be a two-digit number starting with a 4 or a 5.

- If the lot number does NOT start with "51" or "52", the parts are good, they can be returned to dealer parts stock.

- If the lot number does start with "51" or "52", the part is bad and needs to be removed from dealer stock.
Image1

SERVICE CLAIM ALLOWANCES

Submit one claim for all parts removed from dealer parts stock.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 

Information System:

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