PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS Caterpillar


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PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS [UEBE0504]
POWER TRAIN
DIFFERENTIAL GP
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS
UEBE0504-00

25Mar2020


U-170

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS

3258
PI33157
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI33157" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33157" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


COMPLETION DATE

TERMINATION DATE

30Sep2020 31Mar2021

PROBLEM

The axle final drives and differential need to be inspected on certain CS34, CP34, CCS7, CS54B, CP54B, CS56B, CP56B and CS74B Vibratory Soil Compactors. The lack of oil in the axle final drives and the differential may cause early hour failures.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
CP54B  P5400284-00293
CP56B  P5600806-00822
CS54B  CS500984-01007
CS56B  S5601302-01318, 1322-1328, 1331-1337
CS64B  CW600124-00126
CS74B  CS400129
*******Group  2*******
CP34  51500577-00580
CS34  51400638-00647
*******Group  3*******
CCS7  4B200126

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 GEAR_OIL GEAR OIL (AS NEEDED) SEE OMM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 GEAR_OIL GEAR OIL (AS NEEDED) SEE OMM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 GEAR_OIL GEAR OIL (AS NEEDED) SEE OMM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Inspect the axle final drives and differential for correct level capacity oil. Refer to the OMM for axle final drive and differential fill capacities.

OWNER NOTIFIAVSION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job for Group 1

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 1.5-hour job for Group 2

AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.0-hour job for Group 3


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFIAVSION

AVSpare Inc.
9401 85th Ave N
Brooklyn Park, MN 55445

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING THE AXLE OIL LEVEL ON CERTAIN VIBRATORY SOIL COMPACTORS

MODELS INVOLVED - CS34, CP34, CCS7, CS54B, CP54B, CS56B, CP56B and CS74B Vibratory Soil Compactors

Dear Cat Product Owner:


The axle final drives and differential need to be inspected on the products listed below. The lack of oil in the axle final drives and the differential may cause early hour failures. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 25Mar2020 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.



AVSpare Inc.

Identification #(s)



Attached to 25Mar2020 Service Letter

Information System:

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