PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS [UEBE0542]
BRAKING SYSTEM
LINES GP
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS
UEBE0542-00

08Apr2020


H070
H072

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS

1351 5057 1375 1380 4257
PS91076
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91076" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Apr2021

PROBLEM

The rubber end sheet on certain 20R3099 and 20R3100 Brake Oil Coolers can fail on certain 795F AC Off-Highway Trucks. If the rubber end sheets fail, water, coolant, glycol, it can contaminate the hydraulic oil system and degrade braking performance.

AFFECTED PRODUCT

Model Identification Number
795F AC  ERM00216, 225-226, 239, 277-279, 281, 283

PARTS NEEDED

Qty

Part Number Description
4 2H2665 SEAL-O-RING
3 2W4005 RING-RETAINING
2 6J2680 SEAL-O-RING
3 8N8570 RING-RETAINING
2 8T2903 SEAL-O-RING
2 9M2092 SEAL-O-RING
1 9X7287 SEAL-O-RING
1 20R3099 CORE AS-OCLR
1 20R3100 CORE AS-OCLR
2 1241859 SEAL-O-RING
1 1650056 SCREEN AS
2 2174193 HOSE
4 2260087 CLAMP-T'BOLT
2 2303671 CLAMP-T'BOLT
8 2352482 SEAL-RECTANGULAR
2 2391139 SEAL
3 2432289 MOUNT AS-ISLN
1 2873172 HOSE
2 2876096 GASKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Inspect the brake oil coolers. Brake oil coolers built from 1 FEB 2019 to 1 May 2019 need to be removed and replaced with brake oil coolers built outside of that date range.

The date code is stamped on the shell of the brake oil coolers. The date codes will be captured in NUMERALKOD format shown below.

N U M E R A L K O D
0 1 2 3 4 5 6 7 8 9

Image 1 is an example of a date code using this format.

Image 2 is the location of the date code on the shell.

In the NUMERALKOD format:

01 FEB 2019 has a code of - NUNEUD

01 MAY 2019 has a code of - NUNAUD

Refer to Disassembly and Assembly, KENR8727.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-70000 hrs,
0-100 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 40.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.

Up to $1000 will be allowed for hydraulic oil flush.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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