| 08Apr2020 |
H072
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE BRAKE OIL COOLERS ON CERTAIN 795F OFF-HIGHWAY TRUCKS |
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| 1351 5057 1375 1380 4257 | PS91076 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS91076" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
| 30Apr2021 |
PROBLEM
| The rubber end sheet on certain 20R3099 and 20R3100 Brake Oil Coolers can fail on certain 795F AC Off-Highway Trucks. If the rubber end sheets fail, water, coolant, glycol, it can contaminate the hydraulic oil system and degrade braking performance. |
AFFECTED PRODUCT
| Model | Identification Number |
| 795F AC | ERM00216, 225-226, 239, 277-279, 281, 283 |
PARTS NEEDED
Qty |
Part Number | Description |
| 4 | 2H2665 | SEAL-O-RING |
| 3 | 2W4005 | RING-RETAINING |
| 2 | 6J2680 | SEAL-O-RING |
| 3 | 8N8570 | RING-RETAINING |
| 2 | 8T2903 | SEAL-O-RING |
| 2 | 9M2092 | SEAL-O-RING |
| 1 | 9X7287 | SEAL-O-RING |
| 1 | 20R3099 | CORE AS-OCLR |
| 1 | 20R3100 | CORE AS-OCLR |
| 2 | 1241859 | SEAL-O-RING |
| 1 | 1650056 | SCREEN AS |
| 2 | 2174193 | HOSE |
| 4 | 2260087 | CLAMP-T'BOLT |
| 2 | 2303671 | CLAMP-T'BOLT |
| 8 | 2352482 | SEAL-RECTANGULAR |
| 2 | 2391139 | SEAL |
| 3 | 2432289 | MOUNT AS-ISLN |
| 1 | 2873172 | HOSE |
| 2 | 2876096 | GASKET |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| Inspect the brake oil coolers. Brake oil coolers built from 1 FEB 2019 to 1 May 2019 need to be removed and replaced with brake oil coolers built outside of that date range. The date code is stamped on the shell of the brake oil coolers. The date codes will be captured in NUMERALKOD format shown below. N U M E R A L K O D 0 1 2 3 4 5 6 7 8 9 Image 1 is an example of a date code using this format. Image 2 is the location of the date code on the shell. In the NUMERALKOD format: 01 FEB 2019 has a code of - NUNEUD 01 MAY 2019 has a code of - NUNAUD Refer to Disassembly and Assembly, KENR8727. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
0-100 mo |
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| NOTE: This is a 40.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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| Up to $1000 will be allowed for hydraulic oil flush. |
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |