PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS [UEBE0556]

WATER SYSTEM

SPRAY GP

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS

UEBE0556-00

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24Nov2020

U-675

A-557

D-636

O-626

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
6609		PS46923

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46923" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Nov2022

PROBLEM

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The existing water spray bar group located at the rotor housing exit of certain PM620, PM622, PM820, PM822, and PM825 Cold Planers can be directly impacted by debris from the milling process resulting in a decreased service life. The new water spray bar group includes a metal cover which provides protection to the spray bar and nozzles. The new water spray bar group improves service life of the parts.

AFFECTED PRODUCT

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Model	Identification Number
PM6	8RF00100-00132 FG400100-00119, 121-125 LB800100-00104 TPH00100-00104 XS600100-00101
PM620 HRC	JB900100-00216
PM620 LRC	LH900100-00234
PM622 HRC	JFC00100-00212
PM622 LRC	JCF00100-00112
PM8	3C600100-00102 AN800100 E8S00100 EE200100-00104
PM820	HN800100-00102 TLZ00100-00104
PM822 HRC	SL800100-00147
PM825	ESE00100-00112

PARTS NEEDED

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Qty	Part Number	Description
8	7R7908	CLAMP
4	9X2480	BOLT-HEX HEAD
8	9X8256	WASHER
4	2606723	BOLT-HEX SOCKET
1	5793595	PLATE AS
1	5818851	BAR GP-SPRAY
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instructions M0118433 "Procedure to Install a New Water Spray Bar Group on Certain Cold Planers".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
2001-3000 hrs, 25-36 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%