PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46923" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.
|The existing water spray bar group located at the rotor housing exit of certain PM620, PM622, PM820, PM822, and PM825 Cold Planers can be directly impacted by debris from the milling process resulting in a decreased service life. The new water spray bar group includes a metal cover which provides protection to the spray bar and nozzles. The new water spray bar group improves service life of the parts.|
|In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
|Refer to Special Instructions M0118433 "Procedure to Install a New Water Spray Bar Group on Certain Cold Planers".|
SERVICE CLAIM ALLOWANCES
|NOTE: This is a 2.0-hour job|
|Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.|