PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS [UEBE0556]
WATER SYSTEM
SPRAY GP
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS
UEBE0556-00

24Nov2020


U-675
A-557
D-636
O-626

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 393-3443 WATER SPRAY BAR GROUP ON CERTAIN PM620, PM622, PM820, PM822, AND PM825 COLD PLANERS

6609
PS46923
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46923" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Nov2022

PROBLEM

The existing water spray bar group located at the rotor housing exit of certain PM620, PM622, PM820, PM822, and PM825 Cold Planers can be directly impacted by debris from the milling process resulting in a decreased service life. The new water spray bar group includes a metal cover which provides protection to the spray bar and nozzles. The new water spray bar group improves service life of the parts.

AFFECTED PRODUCT

Model Identification Number
PM6 8RF00100-00132

FG400100-00119, 121-125

LB800100-00104

TPH00100-00104

XS600100-00101
PM620 HRC  JB900100-00216
PM620 LRC  LH900100-00234
PM622 HRC  JFC00100-00212
PM622 LRC  JCF00100-00112
PM8 3C600100-00102

AN800100

E8S00100

EE200100-00104
PM820 HN800100-00102

TLZ00100-00104
PM822 HRC  SL800100-00147
PM825  ESE00100-00112

PARTS NEEDED

Qty

Part Number Description
8 7R7908 CLAMP
4 9X2480 BOLT-HEX HEAD
8 9X8256 WASHER
4 2606723 BOLT-HEX SOCKET
1 5793595 PLATE AS
1 5818851 BAR GP-SPRAY
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instructions M0118433 "Procedure to Install a New Water Spray Bar Group on Certain Cold Planers".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-2000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
2001-3000 hrs,
25-36 mo 
100.0%
0.0%
0.0%
0.0%
0.0%
100.0%
 NOTE: This is a 2.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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