| 03Apr2020 |
K669
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS |
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| 1408 1435 4343 | PS91075 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS91075" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
| 30Apr2021 |
PROBLEM
| The existing retarder lever, if not used correctly, can affect the transmission durability on certain 745 Articulated Trucks. |
AFFECTED PRODUCT
| Model | Identification Number |
| 745 | 3F600887, 935, 941, 1078, 1085, 1088, 1092, 1099 |
PARTS NEEDED
Qty |
Part Number | Description |
| 2 | 1912276 | SCREW-TRUSS HEAD |
| 1 | 5464568 | PLUG |
| 1 | 5475941 | HARNESS AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| Refer to the Service Manual if/as necessary. Remove the Retarder Lever from the steering column, as described in Service Magazine M0114141 "Retarder Lever is Now Removed from the Steering Column on Certain 700 Series Articulated Trucks". |
SERVICE CLAIM ALLOWANCES
0-12 mo |
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| NOTE: This is a 1.0-hour job | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |