PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS [UEBE0570]
ELECTRICAL AND STARTING SYSTEM
SWITCH GP
PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS
UEBE0570-00

03Apr2020


K666
K669

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REMOVING THE RETARDER LEVER ON CERTAIN 745 ARTICULATED TRUCKS

1408 1435 4343
PS91075
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91075" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Apr2021

PROBLEM

The existing retarder lever, if not used correctly, can affect the transmission durability on certain 745 Articulated Trucks.

AFFECTED PRODUCT

Model Identification Number
745  3F600887, 935, 941, 1078, 1085, 1088, 1092, 1099

PARTS NEEDED

Qty

Part Number Description
2 1912276 SCREW-TRUSS HEAD
1 5464568 PLUG
1 5475941 HARNESS AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the Service Manual if/as necessary.

Remove the Retarder Lever from the steering column, as described in Service Magazine M0114141 "Retarder Lever is Now Removed from the Steering Column on Certain 700 Series Articulated Trucks".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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