PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS [UEBE0593]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN CATERPILLAR PRODUCTS

UEBE0593-00

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20Apr2020

U-212

A-167

D-197

O-197

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL542 TO PL542V2 CELLULAR RADIO SYSTEMS ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46643

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46643" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
120H	4MK00047 CAF00215, 667, 752, 833
120M	B9C00310, 365, 464, 474, 479, 504, 526, 532, 607, 638, 669, 698-699, 744, 747, 1000, 1005, 1024 B9N00209, 219, 342 B9W00100, 120-122, 140, 151, 157, 193 D9W00101, 126, 143, 145, 149, 158, 161, 164, 172, 174-175, 202, 410
120M 2	M9C00211, 218, 221, 268, 348, 458, 515, 522, 585, 604, 632, 638, 684 M9H00203, 217, 222, 226, 243, 260, 263, 295, 308, 327, 331, 340, 351 R9N00102, 175 R9W00145, 156
12H	4XM01596, 2078, 2186, 2335, 2917-2918, 3227, 3302 AMZ00362-00363, 453, 534, 649-650, 653, 657, 660, 671, 704, 724, 819, 834, 976, 1016, 1039, 1053, 1056, 1152, 1163, 1183, 1207, 1209-1212, 1280, 1284, 1289, 1304-1307, 1310, 1314, 1318-1319, 1331 CBK00452, 601, 604, 633, 831, 933, 1045, 1049, 1146, 1252, 1537, 1576, 1602, 1650
12M	B9F00021, 76, 105, 157, 164, 240, 378-379, 538, 550-551, 568, 593, 595, 608, 620, 629, 631-633, 636, 638-639, 643, 712, 723, 732, 776, 782, 795, 808, 818, 824, 828, 837, 852-853, 867, 942, 955, 1029, 1048, 1074, 1098, 1306, 1366 B9R00034, 67, 72-73, 80, 103, 105, 110-111, 123, 125, 127, 130, 137, 168 R9B00110, 112
12M 2	F9B00103, 117, 125, 171, 185, 191-193, 196-199, 201, 217-218 F9M00111, 126, 148, 182, 191, 193, 195, 197, 214, 219, 236, 244, 249, 271, 273-274, 287, 314, 356, 369-370, 378-379, 385, 397, 399, 411, 446-447, 458, 471 R9P00108, 121, 153, 167-168, 184 R9S00203, 207, 239, 250, 264, 316-317, 321, 346, 348-349, 352, 357
12M 3	N9B00103, 131, 134, 140-141, 165, 183, 199, 202, 213, 217, 276, 430, 536, 750 N9F00103, 160, 164, 171, 220-222, 239, 243, 246, 251, 253, 255, 271, 277, 284, 301, 309, 318-319, 365, 373-374, 512, 854, 906 N9P00112-00113, 115, 130 N9R00119, 335
140H	2ZK00065, 1178, 3109, 3150, 3228, 3389, 3392, 3491, 3923, 4289, 4498, 4701, 4724-4725, 4727, 5047, 5074, 5362, 5519, 5610, 5758, 6529, 7096, 7302, 7462, 7606, 7785, 7909, 7924 9TN00148, 209, 1242, 1272, 1289, 1441 APM00190, 253, 468, 478, 535, 583, 655, 666, 681, 739, 935, 947, 1013-1014, 1074, 1185-1186, 1189, 1241, 1243, 1272, 1356, 1399, 1402, 1410, 1467, 1566, 1575, 1589, 1651, 1686, 1737, 1842, 1900-1901, 1912, 1929, 1955, 1958, 1969, 1998, 2003-2004, 2022, 2098, 2125, 2140, 2168, 2170-2171, 2187, 2265, 2277, 2347, 2349, 2351, 2358, 2421, 2478, 2555, 2574, 2640, 2651, 2713, 2782-2783, 2817, 2907, 2911, 2947, 2964, 2989, 3031, 3058, 3063, 3106, 3218, 3222, 3224, 3258, 3263, 3265, 3287, 3295, 3297, 3330, 3394, 3458, 3472-3473, 3486, 3505, 3595, 3638, 3666, 3683, 3702, 3704, 3706 CCA00228, 246, 449-450, 468, 562, 610, 635, 680, 702, 751, 812, 823, 827, 868, 875, 899, 1088, 1116-1117, 1239, 1243, 1359, 1459, 1610, 1759, 1794, 1911, 2027, 2032, 2043, 2092, 2117, 2133, 2148, 2175, 2193, 2242, 2248, 2397, 2433, 2479, 2546, 2556-2557, 2634, 2764, 2766, 2896, 2950, 3111, 3155, 3162, 3191, 3202, 3251, 3269-3270, 3282, 3291, 3309, 3314, 3354, 3357, 3362, 3369, 3477, 3480, 3489-3490, 3503-3504, 3548, 3646-3647, 3720, 3730, 3874, 3914, 3919-3921, 4018, 4130, 4181
140K	JPA04620, 4668
140M	B9D00146, 223, 232, 234, 299, 385, 411, 539, 543, 634, 648, 676-677, 732, 755, 773, 776, 810, 883, 950, 964, 1004, 1061, 1079, 1097, 1160, 1163, 1176-1177, 1199, 1211, 1238, 1242, 1263, 1283-1284, 1350-1351, 1395, 1452, 1511, 1527, 1538, 1545, 1630, 1632-1633, 1637, 1773, 1785, 1791, 1816, 1820, 1822, 1832, 1834, 1907, 1909-1910, 1912-1913, 1915-1916, 1920, 1939, 1943-1945, 1949, 1980, 1984, 1995-1996, 2032, 2058, 2064, 2090, 2105, 2145, 2159, 2164, 2207, 2209, 2260, 2282, 2311, 2314, 2327, 2336, 2380-2381, 2422, 2438, 2461, 2495, 2504, 2516, 2530, 2549, 2562, 2576, 2599, 2677, 2683, 2763, 2814, 2854, 2864, 2870, 2879, 2887, 2980-2981, 2997, 3002, 3036, 3063, 3084-3085, 3094, 3097, 4496 B9G00100, 108-109, 121, 128, 131-132, 136, 139-141, 151, 160, 163-164, 185, 195, 198, 202-203, 212, 222, 234, 239, 251, 1008, 1023, 1028, 1032, 1042, 1056 B9M00147, 166, 186, 202-203, 244, 262, 264, 313, 325, 329, 373, 404, 411, 414, 424-425, 446, 450, 452-453, 460, 462, 469, 478, 482, 496, 499-500, 505, 539, 545, 548, 568, 579, 602, 622, 625, 655-656, 670, 688, 696, 702, 704-705, 721, 725, 736, 794-798, 818, 832, 846, 862-863, 889, 899, 901, 913, 918, 922-923, 927-928, 931, 935, 947-948, 967, 969, 1000, 1039 D9G00110, 124, 128, 131-132, 134, 167-169, 174-175, 187, 191, 195, 199, 201, 203-204, 207, 1011, 1017, 1036, 1044-1045, 1055, 1058-1059, 1061-1062, 1077, 1092, 1099, 1119, 1130-1131, 1141, 1151
140M 2	M9D00200, 240, 261, 280, 292, 302, 511, 526, 568, 579, 581, 655, 693, 716, 721, 723, 743, 767, 772, 799, 817, 897, 907, 910, 948, 952-954, 958, 965, 1024, 1026, 1071, 1083, 1087, 1097, 1127, 1179, 1187, 1335, 1361, 1367, 1373, 1386, 1393, 1397, 1401, 1405, 1435-1436, 1510-1511, 1528, 1543-1544, 1548, 1560, 1599, 1605, 1608, 1611, 1613, 1625, 1635, 1638, 1644, 1647, 1651, 1742, 1769, 1771, 1784, 1795, 1835 M9J00201-00202, 215-216, 231-234, 420, 428, 434-435, 442, 445, 453, 468, 511, 516, 533, 546, 548, 560, 567, 570-571, 573, 577, 580, 583, 601-602, 605, 610, 621, 633, 644, 666, 697, 718, 724, 737-739, 742, 752, 768, 772, 777, 805, 811, 818, 850, 854, 859-860, 885, 904, 907-908, 922, 942, 944, 946, 949 R9G00122, 129, 141-142, 161-164, 191, 193, 201, 203-204, 208-209, 211, 213-214, 218-219, 223-224, 232, 234, 366 R9M00105, 131, 134, 138-139, 147, 166, 266, 278, 291, 293, 301-302, 306, 346, 372, 417, 419, 462, 469, 483, 512-513, 526, 533, 558
140M 3	N9D00102, 116, 129, 140, 162, 205, 219, 234, 252, 254-255, 272, 305, 316, 334, 337, 359-360, 390, 394, 396, 421, 454, 456, 567, 716 N9G00150, 212 N9J00118, 126, 137, 143, 157, 169, 183, 187, 192, 194, 196, 198, 204, 248, 252, 261, 272, 284, 286, 319, 330, 402, 1108 N9M00187, 208, 216
143H	1AL00178, 480, 535, 668, 676, 705, 710, 785, 812, 834, 873, 1159, 1216, 1233, 1326, 1331, 1333 APN00228, 232-233, 246, 285, 312, 341, 344, 368, 378, 385, 402, 418, 425, 477, 484, 490-491, 569, 572, 596, 623, 625, 647-648, 658, 678, 716, 729, 766, 802, 869, 873, 906, 949, 961, 1000, 1005, 1012, 1023, 1053-1054, 1064, 1080, 1091, 1107, 1110, 1129, 1133, 1137-1138, 1143
14H	7WJ01502 ASE00411, 413, 488, 537, 539, 598, 724, 731, 806, 826, 830, 863, 984, 999, 1141, 1174, 1220, 1222, 1269, 1311, 1339, 1392, 1397, 1462, 1480, 1532, 1534, 1602, 1680, 1692, 1790, 1792, 1800, 1861, 1866, 1877, 1898, 1968, 2011, 2049, 2083, 2143, 2529
14M	B9J00161, 164, 175, 190, 193, 222, 245, 313, 509, 512, 545-546, 704, 746, 761, 845, 1445, 1449 R9J00215, 222, 254, 350, 921-923, 979, 1049, 1055, 1075, 1211, 1267, 1362, 1558, 1582, 1587, 1708
160H	2FM01060 9EJ00220, 708, 753, 755-756, 808, 1305 ASD00265-00266, 367, 589, 688, 725, 729, 742, 751, 788, 790, 792 CCP00254
160M	B9E00120, 146, 160-161, 234, 426, 447, 466 B9L00166, 172, 176, 194, 206, 226, 248, 251-252, 256, 265, 326, 361, 363, 368, 370, 383, 418-419, 430, 437, 491 B9T00111, 116-118, 130, 141, 145, 170, 183 D9T00121, 124-125, 153, 159, 161
160M 2	M9E00204 R9L00107, 140, 147, 199 R9T00119, 131, 149, 161, 174, 193, 201, 206, 234-235, 238, 249, 253-254, 283, 290, 298, 309
160M 3	N9K00104, 117, 119 N9L00111, 116 N9T00126, 136, 138-139, 144-145, 156, 158
163H	5AK00182, 219 ARL00264, 290, 312, 352, 416, 428, 432
16H	ATS00294, 299, 421, 475, 492, 587, 625, 663, 728, 814, 827, 834, 861, 892
16M	B9H00174, 185, 209, 249, 325, 373, 393, 416, 427-428, 506, 544-545, 569, 578, 609, 685-686, 706-707, 792-793 R9H00250, 252, 302, 312, 401, 434, 439, 458, 460, 558, 562, 613, 725, 757, 792, 895-896, 907, 914, 954, 966, 975, 985
16M 3	N9Y00227
18M 3	N9A00247
235C	3WG00227
2384C	KAW00289
24H	7KK00081, 97, 344, 347
24M	B9K00250, 291, 297, 338, 375, 506, 600
330C	CAP00334, 663, 1090, 1169, 1225, 1337, 1344, 1600, 1617, 1910, 2004-2005, 2027 HAA00231, 446, 523 KDD00328, 358, 531, 972-973, 1188, 1202, 1354, 1415, 1430, 1453, 1646
330C L	CYA00363, 417, 455, 479, 614, 948, 975, 998, 1063, 1182 DKY00260, 359, 362, 455, 458, 586, 626, 874, 926, 1006, 1036, 1061, 1272, 1342, 1357, 1417, 1429, 1444, 1461, 1487, 1536, 1753, 1905, 1912, 1917, 2054, 2072, 2114, 2189, 2261, 2279, 2285, 2380-2381, 2383, 2423, 2434, 2451, 2589, 2719, 2738, 2897, 2904, 3002, 3114, 3131, 3210, 3342, 3441, 3453, 3515-3516, 3518, 3540, 3666, 3776, 3792, 3861, 3930-3931, 3952, 3963, 4000, 4202, 4215, 4292, 4299, 4357, 4384, 4386, 4394, 4465, 4510, 4516, 4522, 4572, 4602 GKX00295, 299, 393
330C MH	D3C00225, 240
330D	NBD00181, 223, 265, 269, 394, 447, 450, 539, 1007
330D L	B6H00123, 126, 142, 175-176, 299, 394, 403 HAS00260, 276 MWP00188, 258, 292, 303, 339, 344, 354, 441, 453, 469, 481, 512, 563, 578, 636, 642, 688, 716, 751, 769, 813, 890, 976, 1005, 1007, 1013, 1032, 1103-1104, 1110, 1117, 1162, 1204-1205, 1245, 1268, 1273, 1307, 1310, 1316, 1324, 1333, 1350, 1384, 1396, 1476, 1487-1488, 1515, 1577, 1594, 1605, 1615, 1668, 1690, 1694, 1763, 1768, 1776, 1784, 1825-1826, 1829, 1881, 1893, 1906, 1949, 1977, 2029, 2034, 2044, 2061, 2077, 2180, 2183, 2194, 2207, 2232, 2237, 2274, 2309, 2349, 2372, 2401, 2415, 2460, 2468, 2484, 2495, 2505-2506, 2535, 2553, 2565, 2591, 2600, 2606, 2623, 2628, 2643, 2648, 2675, 2684, 2696, 2722, 2736, 2747, 2749, 2781, 2790, 2805, 2816, 2820, 2862, 2891, 2901, 2911, 2916, 2955, 2961, 2986, 3000, 3041, 3077, 3092, 3094, 3105, 3144, 3157, 3178, 3181-3182, 3188, 3229, 3237, 3259, 3262, 3265, 3271, 3295, 3308, 3316, 3333, 3335, 3340, 3354, 3360, 3371, 3380-3381
330D MH FCR	LEM00226-00231, 243, 270, 292
330D WH	JJM00234
336D L	W3K00226, 241-242, 288, 295, 300, 319, 343, 347, 373-374, 376, 381, 407, 439, 473, 476, 478, 522, 533, 560, 571, 576, 582, 588, 608, 620-621, 660, 669, 692, 703, 709, 718, 722, 731, 747-748, 771, 796, 802, 805, 830, 837, 857, 872, 885, 992, 1027, 1042, 1058, 1135, 1160, 1164, 1166, 1175, 1273-1274, 1371, 1467, 1512, 1550, 1556, 1604
336E L	BZY00159, 161, 199, 239, 249, 267, 319-320, 323, 351, 389, 438, 449, 457-458, 465, 469, 508, 518, 524, 531, 555, 560, 607, 613, 623, 675, 729, 765, 767, 851, 886, 902, 925, 931, 965, 968, 972, 975, 1047, 1054, 1079, 1087, 1162, 1194, 1200, 1210, 1250, 1257, 1284, 1329, 1356, 1368, 1371, 1407, 1421, 1425, 1432, 1487, 1501, 1518, 1529, 1537, 1554, 1580, 1622, 1669, 1691, 1694, 1724, 1756, 1773, 1783, 1858, 1918, 1961, 1968-1970, 1973-1974, 2015, 2028, 2052, 2145-2146, 2185, 2204, 2220, 2224, 2231, 2256, 2273, 2288, 2315, 2323, 2334, 2378, 2395, 2413, 2450, 2474, 2493, 2511, 2566, 2574, 2594, 2612, 2614, 2625, 2630 FJH00154, 156, 180, 183, 186, 321, 348-349, 352, 354, 357, 382, 397, 413, 437, 448, 468, 485, 511, 519, 523, 640, 653, 683, 689, 716, 757, 759, 781, 786, 792, 857-858, 862, 901-903, 908, 911, 915, 921, 929, 950, 952, 991, 997, 1009, 1011, 1019, 1023, 1027, 1058, 1079, 1109, 1141, 1148, 1173, 1176, 1190, 1205, 1251, 1267, 1308, 1328, 1333, 1338, 1372, 1386, 1397, 1419, 1428, 1436, 1454, 1497, 1606, 1625, 1629, 1634, 1683, 1696, 1796, 1861 JRJ00204, 206, 208-209, 212-213, 215, 242, 250, 259, 264, 270, 272, 311, 321, 331, 361, 373, 387, 400, 404, 443, 446, 449, 485, 488, 512, 514 YCE00417, 423-424, 427, 441, 452, 462, 473, 479, 505, 507 YEP00134, 146, 151, 153-154, 172-173, 196, 200, 210, 216, 219, 244, 251, 265, 268, 281, 283, 297, 303, 311, 336, 359, 391, 428, 484, 492, 502, 509
336E L H	RZA00188, 196, 218, 261, 265, 313, 321, 336, 344, 359, 394-395, 402-403, 409, 413, 484, 492, 540, 549, 570, 575, 603, 625, 637, 641, 647, 697, 741, 779, 782, 851-852, 859, 896, 902, 933, 954, 957, 966, 973-974
336E L OEM	T3Z00215, 244
336F L	RKB00253, 260, 263, 284, 288, 323-325, 377, 392, 413, 420, 438, 445, 447, 449, 452, 459, 469, 474, 477, 508, 530-533, 540, 543, 549, 591-592, 594, 596-599, 636, 660, 669, 675, 679, 690, 707, 718-719, 721, 725, 728, 730, 733, 738, 741-742, 746-747, 749, 751, 753, 765, 773, 783, 789, 795, 807, 819, 837, 863-864, 871, 887, 896, 899, 901, 923, 948, 957, 961, 999-1000, 1004, 1009, 1017-1018, 1026, 1041-1042, 1048, 1070, 1073, 1093, 1098, 1107-1108, 1145, 1151, 1160, 1164, 1166, 1170, 1173, 1182, 1187, 1200, 1210, 1215, 1240, 1248, 1256, 1259, 1262, 1266, 1279, 1313, 1333, 1336, 1347, 1350, 1373, 1379, 1386, 1392, 1413, 1461, 1463-1464, 1468, 1473-1474, 1479, 1483, 1510, 1514-1516, 1518, 1523-1524, 1527, 1537, 1562, 1578, 1608, 1611, 1630, 1647, 1673, 1678, 1690, 1692, 1697, 1700, 1737, 1741, 1750, 1775-1776, 1783, 1786, 1791, 1799, 1804, 1813, 1825, 1829-1830, 1836, 1842, 1845, 1862, 1895, 1904, 1935, 1939, 1969, 1983, 2002, 2020, 2031, 2071, 2084, 2089, 2092, 2110, 2150, 2154, 2156, 2168, 2170, 2189-2190, 2198, 2229-2230, 10025, 10034, 10130, 10155, 10251, 10407, 10415, 10568, 20137, 20606 SSN00203 TZA00165, 167, 169, 184, 193, 196, 212, 218, 232, 237-238, 243, 257, 259, 267, 269, 277, 285, 295, 313, 323, 395, 406, 439, 469-470, 477, 499, 503, 557, 10005, 20306, 20314
336F LXE	DFY00140, 146, 152, 156, 170, 177, 191, 10020
336F OEM	B3400115, 117, 122, 10001
345B	2NW00121, 137, 144-145 4SS00699, 897, 1128, 1158, 1371, 1413 5WS00196 9CW00209
345B II	DCW00319
345B II LC-FIX	AGS00245, 291, 381, 495, 533, 574, 712, 751, 859, 882, 924, 994, 1006, 1102, 1397, 1574, 1598, 1676, 1761, 2035, 2049, 2065, 2156, 2174, 2398, 2472, 2556, 2616, 2641, 2677
345B II MH	APB00115, 236, 246, 257
345B L	7KS00293
345B L II	ALB00199, 317, 355, 390 CCC01248
345C	DHP00352, 369, 392 ESD00211, 222, 224, 226, 237, 243 PJW00469, 499, 544, 568, 629, 653, 677, 732, 745, 829, 847, 876, 912, 927, 960, 973, 1001, 1023, 1042, 1060, 1068, 1071, 1094, 1101, 1119, 1122, 1126, 1151, 1175, 1240, 1260, 1371, 1376, 1390, 1392, 1417, 1465, 1468, 1575, 1691, 1729, 1762, 1813, 1832, 1880, 1893, 1897, 1907, 1962, 1982, 1987, 1990-1991, 2000, 2013, 2041, 2168, 2190, 2199, 2237, 2250, 2307, 2359, 2362, 2396, 2398, 2438 SPC00223, 265 TDG00267, 281, 286, 314, 354
345C L	FPC00127 SCN00194, 199, 203
345C MH FCR	M2R00170, 230, 239, 243, 250, 252, 301, 309
345D L	EEH00239, 249, 263, 265, 268, 283-284, 302, 340, 351, 353, 378, 396, 443, 448-449, 461, 468, 475, 533, 539, 551, 554, 558, 600, 622, 634, 638, 674, 683, 693-695, 700, 708-709, 741, 753, 877, 895, 912, 929, 934-935, 948, 953, 964, 970, 984, 1022, 1040 RAJ00231, 239, 249, 267-268, 271, 298, 317, 322, 328, 338, 365, 378
349D L OEM	DKN00151
349E L	KFX00166, 417 MPZ00216, 226, 305, 318, 369, 400, 441, 450, 475, 532, 545, 549, 582, 618, 677, 707, 709, 793, 822 TFG00211, 276, 311, 366, 421, 430, 434, 445, 476, 479, 494, 508, 514, 542-543, 565, 584, 605, 620, 652, 722, 780, 934, 972, 988, 993, 1038, 1068, 1071, 1081, 1094, 1108-1109
349E LC-VG	DGE00235, 275, 333, 338, 342-343, 345-349, 351, 353, 358-359, 361-362 KCN00210, 219, 229, 237, 246, 346
349F L	BZ200152, 154, 158, 165, 194, 197-199, 211, 248, 250, 256-257, 264-265, 308, 340, 356, 366, 372, 385, 387, 391, 397, 399, 412, 426, 429, 431, 444, 474, 489, 499-500, 506, 522, 528, 536, 558, 600, 607, 612, 629, 690, 710, 759, 761, 772-773, 776-778, 810, 823, 829, 832, 834, 836, 839, 851, 853, 855, 864, 878, 881, 884, 903, 916, 10186 HPD00105, 118, 120-122, 135, 141, 173, 183, 194, 204-205, 207, 239, 241, 265, 267, 278, 320, 336, 353, 364, 390, 416, 435, 438, 449, 526, 559, 577, 585, 610-611, 614, 662, 665, 669, 682, 700, 743, 746, 749, 753, 755, 764, 768, 801, 813, 858, 862, 10034, 10253, 20715
352F (VG)	A9J00264, 268-269, 275, 279-280, 286 KBP00244 YEG00206
365B L	9TZ00328, 524, 526
365B L II	DER00208, 210, 233
365C L	MCS00191, 194, 196, 210, 214-215, 255, 300, 324, 381, 398, 414, 463, 473, 483, 533
374D L	PAP00146, 153, 161, 174, 186, 188, 223, 231, 262, 273, 294, 304, 323
374F L	DNM00204, 251, 293, 297, 310, 331, 340, 359, 376, 394, 400, 405, 414, 450 EBF10053, 20006, 20048, 20117, 20284
375 L	1JM00382
385B	ANS00268, 296, 338 BLY00152 RCD00169, 204
385B L	MYA00292
385C L	EDA00192, 247, 278, 365, 468, 472, 491, 534, 540 KGB00493
385C L MH	WAW00218, 227, 233
390D L	WBT00159, 215, 267
390F L	FEH10019, 20007 HNG00172, 208 MGF00172, 231, 238, 252, 267, 307, 314, 335
5130	5ZL00090
5130B	4CS00134
515	4LR00292
521	52100334
521B	F7B00361, 381, 408, 421
522	52200245
522B	F7C00219, 244, 287, 374
525B	3KZ00247, 890, 1093, 1751
525C	52500110, 271, 515, 565, 608, 615, 721, 814, 820, 830, 856, 1121, 1158, 1167, 1321, 1350, 1566, 1571, 1724, 1906, 1923, 1932
525D	GKP00103, 110, 117, 162, 169, 211, 312, 331, 385, 397, 399, 432, 449
535B	AAE00793, 898
535C	53500198, 536, 663, 677
535D	MTP00119, 129, 174, 199, 330, 334, 339, 341, 343, 357, 422
541 SERIES 2	F7D00190, 229, 257
545C	54500524, 853, 1089, 1102, 1128, 1220
545D	KGP00114, 213, 226, 278, 307
553C	PGR00261
559C	KAS00259, 297, 388, 430, 436, 441, 498, 518 KB400218, 273, 281, 290, 324, 336, 350, 376, 391, 408, 421, 426, 465, 472, 492, 503, 515, 525-526, 529, 532, 541, 543, 571, 601
563C	W6300181, 269, 300
573C	RJT00257, 264, 286, 295 W7300167, 225, 229, 234, 239, 242
579C	KAX00261-00262, 265 KB500118, 126-127, 129, 178
579D	KL700152
6020B	DNR00111
613G	DBE00103, 105-106 ESB00123, 125, 127
613G OEM	DXA00100-00101
621G	ALP00303, 324-325, 334, 339, 391, 414 CEN00114-00115, 119, 122, 127, 313, 323, 371 DBB00230, 232, 260, 291, 313, 337, 347, 450, 484, 503-504, 545, 563, 594, 600
621G OEM	DXB00132 MSE00135, 166
621H	DBK00114, 117
621H OEM	HKK00113
621K	WTA00103-00104, 107-108
621K OEM	WTE00103-00105, 116, 118
623B	46P01091, 1940, 2142, 2197, 2296
623E	6YF00378, 421
623F	5EW00304
623G	ARW00365, 385, 404 CES00304, 342, 459, 464, 518, 524, 547, 572 DBC00157, 205, 218, 226-227, 238, 247, 265, 279, 313, 341, 367, 406-407, 434, 440, 477-478, 498, 509-510, 518, 522, 525
623H	DBF00110, 127-128, 157, 173
623K	WTB00108, 111, 128, 134, 147, 174
627E	6EB00568, 617
627F	1DL00579
627G	AXF00299, 301, 311, 512-513, 515, 571, 586, 606, 646, 663-664, 668, 670-671, 674, 693, 704 AYK00546 CEX00187-00188, 190, 205, 212, 225, 253, 260, 263, 282, 285, 297, 303, 401, 413, 453, 480, 500, 522, 527, 585, 591, 595 DBD00258-00259, 265-266, 270-271, 275, 283, 290, 296, 299, 301, 307, 309, 315, 317, 321-324, 337, 345, 350, 357, 383-384, 386, 419, 432-433, 437, 441-442, 446, 449, 466, 481, 484, 486, 491, 501, 518, 523, 532, 561, 572, 596, 603-604, 606, 609, 615, 634-635, 637, 645, 674, 707, 710, 734, 736, 740, 745, 752, 766-767, 789, 795, 798, 802, 804, 807, 865, 891, 906, 911, 915, 921-922, 930, 945-946, 951, 962, 964-967, 974, 977 DBZ00319, 785
627H	DBW00106, 109, 140, 144-146, 166, 172, 174, 176, 178, 181-182, 205-206, 230, 256, 270-271, 307, 315-316, 322, 327-328, 338
627K	WTC00114, 116-117, 131, 167-168, 170-171, 173-176, 179, 186, 190-191, 193, 199, 202, 206, 216, 228-229, 234, 236, 250-252
631E	1AB00873, 1649, 1738, 1765, 1783, 1786, 1807, 1812, 1825, 2107 1NB01473
631G	AWK00200-00201, 209-210, 217, 270, 278, 285 CLR00420, 431, 455, 510, 540, 552-554 CMT00442 DFA00147-00150, 166, 179, 193, 195, 200-201, 221, 228, 255, 332, 342, 382-383, 425, 477, 481, 504-505, 515-517
631G OEM	DXE00102, 155, 160
631K OEM	WT400104-00105
637E	1FB00385, 558, 674, 721, 735-736, 741, 744, 776, 782, 786, 798, 809-810, 812, 75005 1JB00424, 526, 628
637G	AXT00301 CEH00244, 350, 380-381, 385-386 DFJ00282, 284-285, 377, 383, 399, 406, 414-415, 418, 422, 432-433, 435, 442, 447-448, 467, 481, 483-484, 486-488, 507-508, 514, 516, 518, 523-526, 537, 539, 542, 557
651B	67K00820-00821, 829, 856, 882, 895, 898, 904
651E	4YR00209-00210
657B	68K00889, 1180
657E	5YR00233, 272-273, 285-286, 298-299, 303, 552, 554, 575-576, 583, 599, 604, 606, 611, 619-620, 627-628, 634-635, 651, 655-656 90Z00158, 177 91Z00271, 323
657G	W1B00107, 115, 118, 127, 138, 140-141, 145 W1C00204-00205, 213-214, 218-219, 221, 227-228, 232, 237, 239, 242, 260-261, 266-267, 274-276, 281, 284-285, 310, 332-333, 339-340, 343-345, 353-356, 373-376
725	AFX00112, 360, 549, 562, 622, 683, 713, 847-848, 890, 970, 996, 1036, 1111, 1132, 1143, 1190, 1196, 1201, 1259, 1342, 1379, 1385, 1439, 1451, 1535, 1616 B1L00124, 206, 236, 354, 365, 410, 417, 448, 452, 511, 538, 668, 695, 750, 757, 797, 801, 955, 1003, 1007, 1022, 1028, 1050, 1056, 1090, 1109, 1111, 1148, 1166, 1209, 1227, 1230, 1395, 1442, 1684, 1686, 1751, 1758, 1871, 1874-1875, 1880, 1916, 1993, 2006, 2074, 2082-2083, 2086, 2108, 2153, 2281, 2360, 2373, 2408, 2417, 2485, 2493, 2524, 2535, 2554, 2572, 2574, 2584, 2596, 2608, 2628, 2676, 2705, 2711, 2759-2760, 2803, 2870, 2884, 2905, 2908-2910, 2918, 2923, 2926, 2962, 2992, 2995, 3012, 3028-3030, 3044, 3047, 3054, 3057-3058, 3071, 3119, 3130, 3146
725C	TFB00115, 266, 286, 380-381, 388, 398, 409, 439, 449-450, 479, 535, 547, 556, 565, 610, 615, 657, 661, 689, 701, 710, 720-721, 754, 762
725C 2	2T300142, 150, 198, 278, 400, 750
730	3T300196, 708 AGF00207, 224, 287-288, 290, 491, 611, 799, 888, 908, 987, 991, 1017, 1019, 1102, 1155, 1262, 1372, 1386, 1543, 1556 B1M00172, 179-180, 191, 203, 281, 300, 325, 332, 446, 457, 508, 515, 522, 569, 593, 617, 625, 651, 718, 728, 747, 794, 796, 856, 863, 878, 923, 951, 1041, 1082, 1120, 1320-1322, 1352, 1377, 1417, 1507, 1567, 1662, 1856, 1883-1884, 1963, 2006, 2009, 2011-2012, 2038, 2096, 2336, 2519, 2599, 2602-2603, 2831, 2857, 3134, 3267, 3361, 3428, 3430, 3457, 3462, 3465, 3501, 3585, 3615, 3665, 3669, 3724, 3755, 3762, 3785, 3813, 3818, 3843, 3860, 3990, 4025, 4049-4050, 4225, 4278, 4298, 4346, 4384-4385, 4444, 4474-4475
730C	TFF00160, 170-171, 179, 216, 240, 259, 388, 443, 468, 470, 472, 474, 477-478, 485, 487, 492, 494, 506, 524, 552, 650-651, 659-660, 677, 680, 688, 719, 723, 725, 731, 762, 771-772, 774, 792, 796, 822, 837, 863, 868, 881, 895, 907, 918, 950, 964, 975, 978, 980, 999, 1003, 1042, 1098, 1132, 1138, 1149, 1156, 1168, 1197-1198, 1202, 1217, 1223, 1249, 1253, 1275-1276, 1278, 1294, 1300, 1311, 1345, 1351, 1366, 1404
730C 2	2T400149, 186, 188, 464, 533, 979, 1100
730EJ	B1W00278, 341, 369
735	AWR00224, 312, 336, 340, 352, 446, 515, 530, 643, 677-678, 861-862, 870 B1N00157, 163, 176, 199, 208, 215, 232, 234, 275, 283, 304, 318, 395, 415, 435, 451, 460, 484, 562, 584, 626, 641, 645, 701, 766, 803-804, 860, 867, 984, 1028, 1087, 1108, 1321, 1367
735B	T4P00260-00261, 272, 321, 484, 486-487
735C	TFJ00152, 161, 166, 203, 211, 287
740	AXM00315, 376, 488, 567, 779, 794, 835, 840, 971, 979, 984, 986, 997, 1019, 1031, 1041, 1129, 1132, 1138, 1142, 1163, 1182, 1240, 1288, 1404-1405, 1451, 1463, 1471, 1522, 1537, 1591, 1633, 1686, 1745, 1751-1752, 1785, 1799, 1811, 1930, 1977, 1996, 2000, 2046, 2071, 2112, 2122, 2144 B1P00144, 168, 339, 393, 447, 686, 793-794, 800, 816, 836, 942, 1011, 1041, 1089, 1107, 1113, 1177-1178, 1194, 1206, 1214, 1299, 1302, 1328, 1333, 1364, 1405, 1423, 1433, 1463, 1481, 1513, 1521, 1526, 1529, 1532, 1540, 1570, 1575, 1592, 1628-1629, 1645, 1656, 1672, 1803, 1826, 1857, 1876, 1887, 2195, 2710, 2753, 2965, 2968, 2987, 3045, 3135, 3435, 3495-3496, 3501, 3511, 3647, 3713, 3770, 4266, 4284, 4369, 4381, 4384, 4386, 4416-4417, 4519, 4528, 4551, 4563, 4570, 4603, 4613, 4672, 4887-4888, 4943, 5100, 5142, 5145, 5219, 5374, 5376, 5408, 5532, 5600, 5652, 5656, 5684, 5697, 5726, 5772, 5874, 5960, 5966, 5995, 6005, 6015, 6143, 6146-6147, 6151, 6255, 6270, 6335, 6377, 6380
740 EJ	3T700161, 176-177
740B	L4E01145 T4R00321, 330, 345, 357, 392, 420, 463, 467, 494, 536, 547, 574, 599, 627, 658, 670-671, 680-681, 693, 695, 705, 709, 711, 769, 780, 787, 814, 834, 890, 894, 929, 937, 989, 997, 1021, 1098, 1106, 1118, 1127, 1187, 1192, 1210, 1243, 1287, 1325, 1346, 1356, 1367, 1371, 1420, 1429, 1461, 1464-1465, 1473, 1509-1510, 1532, 1538-1539, 1545, 1608, 1629, 1671, 1708, 1747, 1760, 1798, 1800, 1804, 1817, 1843, 1868, 2106, 2123, 2135, 2142, 2150, 2155, 2164, 2187-2190, 2221, 2265, 2289, 2322, 2333, 2392, 2409, 2458, 2479, 2526, 2543, 2587, 2636, 2684, 2705, 2716, 2724, 2736, 2770, 2844, 2880, 2907, 2921, 2925, 2941, 2943, 2950, 2979-2980, 2994, 3033, 3042, 3055, 3103, 3111, 3113, 3122, 3157, 3159, 3161, 3189, 3204, 3275, 3280, 3285, 3288-3289
740C EJ	TFN00176
740EJ	AZZ00306, 340 B1R00273, 311, 397, 418, 427, 440, 519, 535
745	3T600179, 243, 371, 375, 543, 712, 717, 1551, 1598-1599, 1612-1613, 1621, 1629, 1653, 1664
745C	TFK00171, 178, 192-193, 237, 263, 265-266, 268, 287, 298, 302, 362, 369, 375, 383, 413-415, 424, 429, 456, 474, 480, 483, 519, 541, 567, 571, 575-577, 583, 620, 642, 644, 656, 689, 699, 706, 715, 723, 753, 771, 785, 800, 806, 818, 828, 846, 856-858, 901, 915, 917, 921, 963, 965, 976-977, 1022, 1024, 1080, 1086, 1102, 1112, 1130, 1145, 1149-1150, 1159, 1189-1190, 1197, 1215, 1226, 1233, 1235-1236, 1242, 1266-1267, 1334, 1345, 1349, 1446, 1533-1534, 1537, 1604-1606, 1610, 1617, 1635
769C	01X06624, 6849
769D	5SS00079, 89, 94, 124, 150, 181, 223, 320, 418 5TR00370, 432-433, 462-463, 500-501, 503-504, 506, 552, 581, 711, 802, 809, 901, 959 BBB00082, 89, 146, 161, 169, 217, 219-220, 351, 354, 373, 401, 417-418, 437, 488, 555, 579, 595, 612, 618, 655, 725, 743, 748, 777
770	BZZ00085, 90, 103, 141-142, 207-208, 242, 248, 266, 310, 340, 362-363, 386, 389-390, 413-415, 432, 438, 449, 492, 569, 581, 590, 681, 684, 750, 832, 878-879
770G	KDH00203, 252, 306, 352, 358
771D	6JR00123 6YS00184, 202 BCA00139, 143-144, 216-217, 310, 357, 385, 422, 495, 498, 548
772	RLB00325, 327, 453, 506, 543, 546, 549, 569, 579, 583, 604, 647, 669, 685, 691-692, 730, 854
772G	KEX00104, 110, 115, 246, 248, 250, 255, 298-302, 372, 374
773B	63W02896, 3659, 3978, 4630, 4651, 4658
773D	7CS00104, 137, 289, 291, 301, 390, 399, 424, 426, 443, 551, 805 7ER00151, 155, 353, 383, 408, 491, 536, 615, 682, 684, 776, 811, 931 NBJ00229-00230, 241, 290-291
773E	BDA00085, 186, 214-215, 231, 266, 298, 318, 392, 395-396, 481, 532-533, 628, 630, 685, 687, 691, 697, 729, 738, 859-860, 866, 998, 1010, 1017, 1030, 1033, 1039, 1042, 1084-1085, 1093, 1140-1141, 1166, 1188, 1198, 1200, 1242, 1246, 1248
773F	EED00273, 275, 304, 322-323, 368, 381, 404, 426, 541, 634-635, 665-666, 706, 771, 826, 834, 844, 902, 907, 973, 975, 1011, 1014, 1019, 1074-1077, 1116, 1158, 1165-1166, 1250, 1257, 1264, 1301, 1303, 1350
773F OEM	EXD00104
773G	JWS00175, 183, 191, 194, 196, 202, 204, 215, 226, 229-230, 253, 260, 262, 290-292, 294, 297-299, 306-310, 336, 379, 389, 396
775D	6KR00078, 113, 150, 198, 214, 216, 280 8AS00109, 114, 116, 156, 208, 215, 237, 324
775E	BEC00105, 126, 142-143, 229, 234, 241, 269-270, 272, 278-279, 290-291, 300, 326, 357-358, 404, 438, 440-441, 449-450, 510, 557, 579, 598, 628, 654, 660, 691, 703-704, 723, 747, 760, 769, 775, 849
775F	DLS00275-00276, 285, 294-295, 298, 307, 344, 351, 392, 412, 450, 463, 465, 471, 478, 514, 520-521, 525, 545-546, 553, 555, 564, 570, 592, 622, 632, 634, 685-686, 688, 695-696, 702, 715-716, 749, 819, 904, 906, 910, 927, 939-940, 965, 973, 977, 979, 981, 990-991, 1009, 1028, 1046-1047, 1051, 1090-1091, 1192, 1265, 1427, 1445
775G	MJS00273, 277-278, 281-282, 287-289, 294, 298-302, 320, 326, 341-342, 350, 353, 360, 388-392, 400, 406, 408-410, 412, 420, 422, 429-431, 488, 493-494, 540, 553, 579, 591-592, 597, 604, 651
777B	4YC00259
777C	4XJ00077, 215, 354, 515, 648, 696, 759, 851, 900, 910, 934, 942, 991, 1073, 75006
777D	3PR00080-00081, 103, 120, 356, 373, 384, 572, 696, 759, 761, 763, 890, 895, 908, 911, 919, 1008 AGC00210, 310, 464, 466, 468, 545, 712, 740, 805, 807-808, 813, 816, 831, 833-836, 915, 926, 940, 960, 1013, 1037, 1039, 1057, 1151, 1157, 1170, 1219, 1558, 1754, 2146-2148, 2198, 2396, 2501, 2523 FKR01278
777DHA	2YW00105
777F	JRP00279, 284, 309, 324, 424, 501-502, 565, 580, 727, 828, 1022, 1155-1156, 1169, 1182, 1254, 1377, 1379, 1586, 1600, 1607, 1653, 1663-1664, 1686-1687, 1748, 1763, 1782-1783, 1884, 1928, 2127, 2353, 2405-2406, 2408-2409, 2447, 2486, 2563, 2566, 2569, 2604, 3020-3021, 3128, 3157, 3185, 3227, 75002-75003
777F OEM	JXP00187
777G	RDR00104, 203, 237, 298, 300, 345, 381-382, 500, 518
785B	6HK00512
785C	1HW00128-00130 APX00273, 342-343, 568-569, 725, 727, 752, 848-849, 901-902, 904, 1164-1165, 1191, 1258-1259, 1355
785D	MSY00106-00109, 123
789C	2BW00892-00894, 1210, 1562-1565, 1601, 1613-1614
789D	SPD00168, 451-452, 577, 615, 696, 705-706, 723-724
789D OEM	TWP00107, 109, 99101
793C	4GZ00209-00210, 245, 251 ATY00505-00507, 509, 763-767, 774, 859, 1060
793D	FDB00859-00860, 880-881
793F	SSP01113-01114, 1152-1155
834	92Z00185, 207
834G	6GZ00200, 203 BPC00130
834H	BTX00162, 168-169, 189, 224, 229, 251, 313, 366, 410-411, 1096, 1238
834K	TWY00700, 703, 705
844	2KZ00275, 303 BBN00120-00121, 131
844H	BTW00161, 166-167, 190, 192, 222, 228
854G	1JW00238, 75003 A4W00269
854K	22100299, 381 H8M00190, 311-312, 314-315, 506
966G II	AXJ01983
986H	98600160 L8S00311, 313, 347
988B	50W01390, 2020, 3289
988F	2ZR00161, 504, 527, 688, 842, 875, 877, 1130, 1142, 1265, 1289, 1685, 1713, 1822, 1989, 1992, 2143, 2247, 2422
988G	2TW00075, 111, 120, 166, 173, 308, 315, 321, 331, 361, 374, 407, 436, 456, 458, 461-462, 510, 518, 536, 575, 624, 634, 636, 645, 654 BNH00337, 351, 371, 386-387, 408, 421, 439, 441-442, 502, 504, 534, 575, 599, 614, 659, 706, 713, 724, 753, 757, 783, 791, 793, 819, 826, 869, 887, 905, 917, 926, 937, 988, 998, 1032, 1048, 1076, 1087, 1093, 1104, 1106, 1117, 1139, 1154, 1178, 1196, 1199, 1213, 1215, 1231, 1238, 1243, 1246, 1251, 1254, 1259-1260, 1286-1287, 1295, 1321, 1368, 1373, 1401, 1403, 1423, 1434, 1436, 1444, 1498, 1549, 1557, 1579, 1587, 1594, 1597, 1599, 1617
988H	BXY00297, 313, 322, 328, 333, 335, 363, 372, 374, 400-401, 423, 459, 461, 467, 499, 523, 566, 569, 575, 577, 582, 591, 625, 652, 657, 660, 664, 668, 703, 713, 717, 750, 753, 760, 772, 782, 787-788, 805, 812, 814, 831, 854, 879, 888, 925, 1000, 1006, 1062, 1074, 1109, 1113, 1123, 1131, 1160, 1167, 1170, 1172, 1202, 1218, 1241, 1264, 1269, 1272, 1281, 1287-1288, 1332, 1350, 1354, 1356, 1369, 1418, 1421, 1429, 1439, 1455, 1458-1459, 1917, 1924-1925, 1927, 1938, 1967, 1980, 2048, 2095, 2176, 2197, 2200, 2204, 2218, 2221, 2266, 2271, 2281, 2310, 2315, 2344, 2347, 2381, 2386-2387, 2390-2391, 2393, 2433, 2461, 2468, 2524, 2558, 2563, 2589, 2591, 2612-2613, 2630-2631, 2666, 2690, 2701, 2718, 2748, 2763, 2784, 2793, 2801, 2817, 2827, 2838, 2889, 2910, 2912, 2916, 2920, 2976, 2991, 4039, 4182, 4213, 4216, 4246, 4271, 4309, 4317, 4362, 4401, 4404, 4417, 4511, 4533, 4606, 4631, 4656, 4666, 4668, 4751, 4758, 4772, 4783, 4787, 4816, 5152, 5202, 5205, 5292, 5323, 5396, 5439-5440, 5468, 5471, 5500-5501, 5506, 5510, 5535, 5541
988K	TWX00247, 279, 325, 367, 413, 610, 638, 649-651, 653, 679, 735, 874, 911, 929, 935-936, 1002, 1107, 1116, 1199
990 II	4FR00435, 443, 499 BCR00151, 156, 176, 227-228, 232, 241, 248, 252, 267, 281, 287, 293, 299, 302, 313
990H	BWX00283, 315, 321, 337-338, 341, 347, 392-393, 399, 445, 451, 453, 464, 480, 482, 485, 490, 501, 526, 551, 557, 562-564, 567, 588, 597, 599, 601, 604, 619, 674, 683, 687
990K	A9P00306-00307
992D	7MJ00211
992G	7HR00054, 87, 212, 368, 375, 75015 ADZ00180, 229, 253, 369, 394, 427, 440, 469, 490, 496-497, 512, 559, 622, 75010 AZX00313, 316, 332, 346, 352, 397-398, 450, 493, 518, 538, 549, 586, 588, 604, 640, 657, 719, 726, 730, 774, 778, 780-781, 811, 822, 75009
992K	88000180, 185, 187, 413, 417, 421, 428, 601-602, 610, 627 H4C00372, 384, 512, 518, 542, 544, 546, 592
993K	Z4D00182, 285-286, 504 Z8D00109 Z9K00288, 350, 356, 552
993K 2	Z4Z00270
994D	3TZ00320
994F	44200177, 230, 235, 274, 336
994H	DWC00294, 317, 354, 502, 529
D250E	5TN01721, 1742
D250E II	4PS00229, 729
D300E	7FN00240, 567
D350E II	2XW00301, 304
D6N LGP	PBA02341
D6T LGP OEM	PLR00569
D6T LGP PAT	KSB01284
MD5090	SEW07264
MD5150	SEY00122, 139
MD6290	DS300112 DT800111

PARTS NEEDED

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Qty	Part Number	Description
1	5818919	PL542v2 Cellular Radio (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 0.6-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Before going to the Customer Site:

1. Refer to M0077632 installation instructions for all tools required to perform the radio installation, as well as familiarity with the installation process.

2. Install Cat-ET 2019A or newer on laptop.

At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. Connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL542 to the default (AVS00000).

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in M0079294.

6. Locate the existing Product Link PL542 device and completely remove prior to installing the Product Link PL542 radio system. Dispose of removed radio per local guidelines

7. Install PL542V2 utilizing M0077632 installation instructions in full for the Product Link radio system.

8. Set the Product ID to the asset serial number using Cat ET.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP prior to leaving asset.

Note: If the device is not communicating, refer to M0079294 to troubleshoot the PL542 installation.

Note: If the Product ID or the Machine SN is not set on the device, the device will register as its own Serial number.

12. The PL542 radio device may not have the latest software on-board. Device should have firmware 590-0178 or newer. If update is needed, please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a System Technology event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use ?FOTA Request? and the PL542 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare

Note: If assistance if needed to locate, remove, or install the Product Link device, contact the Product Link Hardware Support Hotline. Dial the DSN phone number at 309-636-8500 (Americas - North & South), 65-6828-7080 (EAME, APD), 61-738-03-8160 (Australia) 44-33-40-3660 (India) and select Prompt #2.