| 24Apr2020 |
H072
| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING COOLING HOSES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS |
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| 1380 | PS91080 |
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
| NOTE: | When reporting the repair, use "PS91080" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
TERMINATION DATE |
| 30Apr2021 |
PROBLEM
| The existing cooling hoses 217-4193 and 217-4195 can fail prematurely on certain 795F AC Off-Highway Trucks. If they fail the will leak coolant. |
AFFECTED PRODUCT
| Model | Identification Number |
| 795F AC | ERM00155-00156, 160, 216-217, 221-222, 225-227, 239-244, 250, 265-269, 277-284 |
PARTS NEEDED
Qty |
Part Number | Description |
| 4 | 2H2665 | SEAL-O-RING |
| 3 | 8T5918 | SEAL-O RING |
| 2 | 1291609 | SEAL-O-RING |
| 20 | 2260087 | CLAMP-T'BOLT |
| 32 | 2303671 | CLAMP-T'BOLT |
| 5 | 3183720 | HOSE - HUMP |
| 8 | 3183721 | HOSE - HUMP |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
| When a machine is in for a scheduled preventative maintenance interval, do the following: Replace the five 217-4193 hoses with five 318-3720 hoses and associated clamps. Replace the eight 217-4195 hose with eight 318-3721 hoses and associated clamps. Refer to Image1 and Image2 for the hose locations in the cooling system. |
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| Image1 |
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| Image2 |
SERVICE CLAIM ALLOWANCES
0-100 mo |
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| NOTE: This is a 10.0-hour job
If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim. |
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PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |