PRODUCT SUPPORT PROGRAM FOR REPLACING COOLING HOSES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING COOLING HOSES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS [UEBE0601]
COOLING SYSTEM
LINES GP-WATER
PRODUCT SUPPORT PROGRAM FOR REPLACING COOLING HOSES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS
UEBE0601-00

24Apr2020


H070
H072

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING COOLING HOSES ON CERTAIN 795F AC OFF-HIGHWAY TRUCKS

1380
PS91080
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91080" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

30Apr2021

PROBLEM

The existing cooling hoses 217-4193 and 217-4195 can fail prematurely on certain 795F AC Off-Highway Trucks. If they fail the will leak coolant.

AFFECTED PRODUCT

Model Identification Number
795F AC  ERM00155-00156, 160, 216-217, 221-222, 225-227, 239-244, 250, 265-269, 277-284

PARTS NEEDED

Qty

Part Number Description
4 2H2665 SEAL-O-RING
3 8T5918 SEAL-O RING
2 1291609 SEAL-O-RING
20 2260087 CLAMP-T'BOLT
32 2303671 CLAMP-T'BOLT
5 3183720 HOSE - HUMP
8 3183721 HOSE - HUMP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

When a machine is in for a scheduled preventative maintenance interval, do the following:

Replace the five 217-4193 hoses with five 318-3720 hoses and associated clamps.

Replace the eight 217-4195 hose with eight 318-3721 hoses and associated clamps.

Refer to Image1 and Image2 for the hose locations in the cooling system.
Image1
Image2

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-70000 hrs,
0-100 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 10.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

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