PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS [UEBE0610]
BASIC ENGINE
GUARD GP-BELT
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS
UEBE0610-01

16Apr2020
(Revised 08Jul2020)


N030
N064

 
Containment -
Before/After

 (Limited distribution) 
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS

1405 1408 7174 7150
PS91078
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

NOTE:

When reporting the repair, use "PS91078" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 16Apr2020 Service Letter. Changes have been made to the Termination Date and Parts Needed.


TERMINATION DATE

28Feb2022

PROBLEM

The existing alternator tensioner and guard can fail on certain 793F Off-Highway Trucks.

AFFECTED PRODUCT

Model Identification Number
793F  D3T00152-00153, 156-157, 172-174

PARTS NEEDED

Qty

Part Number Description
3 2B0941 SPACER
4 3E4353 WASHER-HARD
2 5P8245 WASHER-HARD
4 6V1820 BOLT
7 6V5839 WASHER-HARD
2 6V8336 BOLT
3 7X0632 WASHER-HARD
1 8T0643 BOLT
1 8T4185 BOLT-HEX HEAD
2 8T4186 BOLT-HEX HEAD
2 8T5030 BOLT
2 8T6408 BOLT-HEX HEAD
2 1400174 BOLT-HEX HEAD
1 2432310 COVER
1 2849008 BELT
1 3331207 IDLER AS
1 4217193 ALTERNATOR GP
1 5396569 SUPPORT
1 5426095 BRACKET
1 5549058 SUPPORT
1 5574575 GUARD
1 5584157 TENSIONER-BELT
1 5886747 CABLE AS
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 23% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace the existing alternator tensioner and guard.

For removal and installation info, refer to Disassembly and Assembly, M0080117, "Alternator - Remove and Install", and Service Magazine, M0109987.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-18000 hrs,
0-48 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 4.0-hour job

If there has been a previous repair, part age/hours will apply. Retain a copy of the previous repair invoice in the dealer's records for audit purposes, and specify repair date and machine hours in the "Additional Comments" section of the warranty claim.




PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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