PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS [UEBE0611]

FRAME AND BODY

GUARD GP

PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS

UEBE0611-00

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19Jun2020

U-395

A-338

D-380

O-373

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS
1358 1357 1397		PS54368

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NOTE:	AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54368" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

30Jun2022

PROBLEM

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The existing 570-3764 Guard can crack on certain 140 GC Motor Graders. If the existing guard cracks on one of the brackets the guard will not be properly supported.

AFFECTED PRODUCT

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Model	Identification Number
140 GC-01	W9200108-00113, 200-206, 300-516

PARTS NEEDED

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Qty	Part Number	Description
1	5777371	GUARD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1500 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 0.5-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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1. Open the right engine enclosure access door, so you can see and access the existing 570-3764 Guard. Refer to Image 1.1.1.

Image1.1.1

2. Remove the 8T-4189 Bolt (B) and 7X-0613 Washer, and the 8T-6685 Bolt (C) and 198-4777 Washer. Then remove the 570-3764 Guard (A). Refer to Image 1.2.1.

Image1.2.1

3. Install the new 577-7371 Guard (D) with an 8T-4189 Bolt (B) and 7X-0613 Washer and an 8T-6685 Bolt (C) and 198-4777 Washer. Tighten the 8T-4189 Bolt (B) to a torque of 30+/-7 Nm (22+/-5 lb ft) and tighten the 8T-6685 Bolt (C) to a torque of 50+/-11 Nm (36+/-8 lb ft). Refer to Image 1.3.1.