PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS [UEBE0620]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS

UEBE0620-01

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21Apr2020

(Revised 27Aug2020)

U-221

A-176

D-206

O-206

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46650

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46650" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 21Apr2020 Service Letter. Changes have been made to the Affected Product, and Action Required.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
936E	33Z00755, 1677, 2238, 3966 45Z05222
936F	8AJ01173, 1308
950	81J02302
950E	22Z03305, 3712, 4296, 4633, 4910
950F II	5SK00865, 948, 1097, 1582, 1946, 2528, 2686, 2791, 2931, 2992 8TK00582, 905, 2291, 2742, 4875, 4963
G936	3HD00186, 205

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*****Group 2*****
216	4NZ02906, 4892, 5584
226	5FZ05251, 6917, 8751
232D	DPR00105, 108, 151, 158-159, 161, 164-165, 170-171, 177, 179, 181, 187, 190, 194, 196-197, 229-231, 234-235, 239, 241, 243, 254, 256, 260, 264, 267, 272-273, 276-281, 283, 285-295, 297, 300-301, 303, 307-309, 311, 313-314, 320, 322, 362-363, 365, 367-372, 374-397, 404, 417, 419-421, 433, 437, 439-440, 443, 459, 499-500, 504, 514, 519-520, 522-523, 525, 527-528, 530-533, 537, 539, 546, 589, 597, 602, 612, 620, 622, 626, 628-630, 636, 640, 642, 645-646, 654-655, 681, 684, 687-688, 690-692, 698, 700-703, 705-706, 708-714, 716, 719-721, 723-728, 733-734, 736-744, 746, 748-750, 753-754, 757-759, 764-766, 774-775, 777-785, 793, 796-797, 804-806, 810, 813-814, 826-844, 851-854, 861, 868-869, 892-893, 914-917, 927, 946, 949, 958, 967, 983, 987, 991, 997, 1000, 1002, 1004-1006, 1012, 1017, 1029, 1039, 1041-1043, 1051-1054, 1057, 1059, 1070, 1074, 1078, 1080-1083, 1085, 1102, 1107, 1159, 1161-1163, 1185, 1242, 1260, 1262, 1265, 1274, 1294, 1311, 1313-1314, 1318, 1335, 1342, 1346, 1368-1369, 1388-1389, 1393, 1421-1425, 1432, 1448-1450, 1453, 1471-1472, 1498, 1505, 1545, 1548, 1561, 1584-1585, 1616, 1618
236	4YZ01579, 2431, 2851, 4739, 6027, 6707, 6773
236B 3	A9H00425, 501, 532, 539, 623, 964, 1266, 1924, 1957, 2060, 2132, 2137, 2158-2159, 2201, 2212, 2225, 2313, 2324, 2326, 2435, 2613, 2642, 2646, 2742, 2748, 2752, 2755, 2787, 2812, 2821, 2895, 2907, 2956, 2960, 2987, 3103, 3190, 3192, 3506-3507, 3538, 3552, 3758-3759, 3765-3766, 3773, 3787, 3907-3908, 3920, 4002, 4056, 4059, 4062, 4064, 4067-4068, 4070, 4080, 4152, 4154, 4172
236D	BGZ00207, 223-225, 227, 231-232, 241-247, 249, 251, 253, 255-256, 263, 266, 301, 328, 337, 347, 353, 363, 389, 392-393, 396-397, 399, 404, 412, 416-418, 427, 442, 453-458, 464, 470, 480-482, 486, 488, 493, 508-511, 514, 530-531, 537, 539, 543-549, 555, 561, 566-567, 572, 575-576, 578, 582, 584, 587, 590-591, 594, 597, 599-600, 607-608, 610, 615-616, 618, 621, 646, 649, 652, 656, 664, 670, 673, 677, 686, 691, 696, 715-718, 721, 733, 745, 761, 763-765, 773, 775, 780, 782, 787, 789-790, 792, 798-799, 849, 851, 866, 868, 873-874, 876, 878, 882-884, 888, 890-891, 893, 895-896, 901-902, 919-921, 924-927, 948-949, 951-952, 955-956, 959, 965-969, 972-976, 986, 992, 997, 1000, 1002-1006, 1008, 1014, 1023, 1025, 1032, 1035, 1037-1041, 1045, 1048, 1052, 1057, 1059, 1061-1062, 1065-1067, 1072, 1074, 1076, 1079, 1082, 1091-1092, 1095, 1104, 1115, 1126, 1132, 1134, 1136, 1140-1141, 1145, 1147-1148, 1154, 1156, 1164, 1183, 1189, 1215, 1224, 1226, 1260, 1264-1266, 1269, 1271-1272, 1287, 1290, 1294-1295, 1297-1298, 1300, 1312-1313, 1316, 1318, 1327, 1332-1333, 1341, 1344, 1346, 1357, 1386, 1390, 1392-1393, 1396, 1399, 1414, 1426-1427, 1435, 1437, 1444, 1467, 1473, 1498, 1500, 1502, 1504, 1507, 1509, 1511, 1522, 1532, 1534, 1538, 1542, 1546, 1550, 1563, 1573, 1578-1579, 1586, 1591, 1594-1595, 1603, 1608, 1613, 1650-1652, 1657, 1661, 1666, 1668, 1670, 1674, 1676, 1678-1683, 1685-1686, 1688, 1696, 1703, 1720-1721, 1732, 1751, 1758, 1761, 1766, 1769, 1812, 1826, 1854, 1857, 1861, 1873-1875, 1878-1879, 1881-1882, 1884-1888, 1899, 1901, 1907, 1909-1910, 1935, 1939-1942, 1944, 1953, 1957-1965, 1968, 1990-1991, 1993-1996, 1998, 2001-2006, 2008-2010, 2014, 2016, 2018, 2020, 2022-2023, 2028, 2044-2047, 2049-2050, 2075, 2097, 2107, 2114, 2123, 2126, 2131, 2140, 2168-2172, 2174-2175, 2185, 2188, 2198-2205, 2210-2212, 2214-2216, 2218, 2227-2229, 2231-2232, 2235-2237, 2239, 2242, 2256, 2261, 2267, 2270, 2274-2275, 2277-2280, 2282, 2285, 2297, 2300-2302, 2323-2325, 2353, 2356-2357, 2359-2360, 2363, 2366, 2368-2369, 2373-2374, 2377, 2380-2383, 2385, 2407-2413, 2425-2426, 2428, 2437, 2442, 2444-2445, 2453, 2456-2457, 2472, 2484, 2491, 2518, 2520-2523, 2525, 2537-2539, 2541-2543, 2546, 2553, 2560-2562, 2565, 2569, 2584-2585, 2610, 2624, 2629-2630, 2634, 2637, 2639, 2650, 2661-2662, 2665, 2708, 2718-2719, 2723-2724, 2735-2736, 2744-2747, 2754, 2756, 2758, 2763, 2776-2777, 2783, 2785-2786, 2790-2793, 2795-2796, 2800-2801, 2803, 2805, 2809, 2812, 2816, 2822, 2843, 2847-2848, 2850-2851, 2860, 2865, 2869, 2872, 2874, 2881-2882, 2897, 2904, 2909, 2912-2913, 2915, 2921, 2934, 2938, 2940, 2946, 2948, 2950-2951, 2973, 2978, 2981-2982, 2990-2992, 3003, 3006, 3016, 3025, 3059, 3065, 3068, 3070, 3072, 3078, 3086, 3092-3093, 3097, 3126, 3133-3135, 3157, 3160, 3189-3198, 3210-3211, 3260, 3277, 3282, 3329, 3340, 3375-3379, 3381, 3387, 3393, 3396, 3411, 3420, 3423, 3429, 3442, 3447-3449, 3460, 3463, 3475, 3481, 3484, 3489, 3492, 3526, 3529, 3532, 3535-3537, 3542, 3546-3548, 3553-3554, 3565, 3598, 3600, 3603-3604, 3606, 3616-3618, 3642-3644, 3647, 3649-3650, 3655, 3657, 3660, 3669, 3671-3673, 3675, 3678, 3691-3692, 3695, 3703, 3705, 3713, 3715, 3718-3720, 3722-3723, 3743-3744, 3747, 3753-3754, 3771, 3782, 3788-3789, 3791, 3795, 3803, 3815, 3847, 3855, 3861, 3866-3869, 3875, 3878, 3884, 3889-3890, 3920, 3926, 3932, 3934-3935, 3938, 3945, 3949, 3954, 3956, 3969, 3971-3972, 3974, 3976, 3978, 3980, 3992, 4012, 4016, 4022, 4030-4031, 4034, 4036, 4039-4044, 4052, 4078, 4081, 4083, 4086, 4092-4093, 4099-4100, 4104-4105, 4107-4109, 4113, 4115, 4118, 4120-4122, 4125, 4127, 4134, 4139, 4163, 4206, 4208, 4215-4217, 4226-4228, 4232, 4245, 4259, 4282-4285, 4351, 4362, 4369-4370, 4390, 4413, 4445-4446, 4487, 4489, 4509, 4590-4591, 4633, 4650, 4676, 4679, 4681, 4695-4697, 4700, 4705, 4710, 4717, 4792, 4918, 4921-4922, 4940, 4942, 5042, 5061, 5079, 5081, 5112, 5138, 5142, 5145, 5149, 5153, 5178, 5201, 5204-5205, 5224, 5231-5232, 5236-5237, 5241, 5251, 5260, 5262, 5265, 5286, 5307, 5312, 5330, 5335, 5353, 5360, 5370-5371, 5382, 5385, 5396, 5415, 5466-5467, 5469, 5474, 5483, 5513-5514, 5518-5519
236D3	AZ600519
239D	BL900153, 159-160, 162, 166, 177, 181-182, 191, 194, 196, 199, 204-205, 207-212, 220, 227-228, 232, 235-236, 244, 251, 257-265, 274, 277, 280, 282, 287-288, 290-292, 295-296, 309, 319, 321, 325-328, 333-335, 340, 346-347, 349, 355, 369-371, 373, 375, 379, 385-386, 405-406, 408-409, 411, 413-418, 421, 424-427, 430-431, 433-436, 438-440, 449, 454, 457, 460, 467, 478, 483-486, 488, 495, 498, 500-502, 505, 511, 515, 518, 529-533, 537, 540, 543, 545-546, 549-551, 553-558, 560-565, 567, 569-570, 573, 576, 582, 586, 588, 593-594, 597-599, 601-603, 605-607, 609, 612-616, 621, 627, 631-633, 639, 641, 643, 646-647, 649, 651, 655-657, 659, 663-664, 667, 675, 677, 679, 681-683, 685, 687-689, 692-699, 703, 708, 710, 717-718, 724-725, 742-744, 751, 754, 756, 759-762, 765, 769, 774, 779, 781-782, 787, 792, 798-799, 801, 807-808, 811, 820, 822, 827, 830, 833, 837-838, 840, 843, 848, 850, 854, 865-866, 868, 872, 876-878, 880, 884, 891-892, 894, 913, 915, 920, 929, 935, 938-939, 941-942, 944-954, 957-960, 962-966, 969, 972, 975, 978, 981-982, 984-986, 988, 992, 995-997, 999-1003, 1005-1006, 1010-1011, 1019-1020, 1022, 1025-1029, 1031-1033, 1035, 1037-1039, 1043-1046, 1055-1056, 1058-1059, 1063, 1067-1068, 1070-1071, 1075, 1077, 1082, 1084, 1087-1088, 1091-1092, 1096, 1099, 1101, 1104-1105, 1110, 1119-1120, 1122, 1129, 1132, 1134, 1137, 1139-1142, 1144-1145, 1149-1150, 1153, 1157, 1159, 1168-1169, 1172, 1179-1181, 1184, 1187, 1192, 1194-1195, 1197-1204, 1228-1233, 1239, 1246, 1252-1254, 1270, 1294-1301, 1303, 1310, 1313, 1317, 1319, 1321, 1345, 1348, 1350-1352, 1360, 1366-1368, 1386-1388, 1392-1395, 1397, 1412, 1423, 1432, 1445, 1448, 1474, 1481, 1490, 1492, 1506, 1513, 1545, 1552, 1560-1561, 1563, 1580, 1586-1587, 1589, 1602, 1607, 1636, 1692-1693, 1697-1698, 1705, 1707, 1709, 1720-1721, 1723, 1730, 1734, 1736, 1739, 1742, 1747, 1757-1759, 1764, 1779, 1792, 1794, 1803, 1808, 1827-1833, 1841, 1846-1847, 1859, 1871-1873, 1878, 1881, 1896, 1921, 1947, 1949, 1953, 1957, 1959, 1974, 1979-1980, 1985, 2018, 2029, 2031, 2037, 2039-2040, 2042, 2087-2088, 2095, 2110, 2112, 2125, 2138, 2157-2158, 2165, 2204-2206, 2214, 2220, 2233, 2246, 2249-2250, 2260, 2262, 2282, 2285, 2311, 2332, 2345, 2355, 2357, 2360-2364, 2366-2367, 2369, 2371-2372, 2398, 2400, 2409, 2415-2416, 2420-2423, 2433, 2435, 2437, 2441, 2443-2444, 2481, 2517-2518, 2523, 2540, 2544-2546, 2561, 2573, 2596, 2633-2634, 2730, 2805, 2841-2842, 2909, 2944, 2947-2948, 3007, 3019-3021, 3024, 3057, 3059-3063, 3069-3072, 3074-3075, 3077, 3086, 3088-3089, 3096, 3100, 3227, 3232, 3236, 3238, 3240, 3243, 3282, 3284-3285, 3297, 3316, 3320, 3347, 3358, 3374-3376, 3383, 3389, 3392, 3438, 3445, 3469-3471, 3477, 3484, 3492-3493, 3526, 3552, 3568, 3574-3575, 3588, 3593, 3603, 3622, 3624, 3627-3628 CD400120-00121
242	CMB00579, 1131, 1324
242B	BXM01807, 3337
246	5SZ00946, 1008, 1240, 1293, 2608, 5112, 6726, 7386, 7516, 8007, 8219, 8274
246D	BYF00226-00227, 230, 235, 240, 246-247, 249, 253-254, 258-262, 266-268, 274-275, 308, 311, 313, 315, 317, 322, 328, 330, 334-336, 339-340, 342, 362, 368, 379, 386, 399, 401, 412, 417, 420, 432, 434, 445, 454-455, 464-465, 493, 498, 531, 536, 542, 548-550, 552, 555-557, 562, 565, 586, 591, 594, 609, 615, 641, 652, 654, 667-668, 680-682, 684, 706, 731, 733, 743, 755, 758, 764, 768-772, 781, 787, 792, 797-799, 822, 824, 828, 845, 876-877, 887, 901, 921, 937, 952, 959, 961, 964, 966-967, 971, 973-975, 977, 979, 983-987, 993-997, 1004, 1014, 1018, 1023, 1025, 1030, 1035, 1044, 1058-1059, 1064, 1066-1067, 1127, 1130, 1157, 1166, 1184-1186, 1189-1197, 1202-1206, 1210, 1212, 1214-1217, 1219-1221, 1223, 1231, 1248, 1252-1254, 1256-1262, 1264, 1276, 1278, 1280, 1283-1284, 1286, 1301, 1307, 1315-1320, 1323, 1339, 1357-1358, 1363-1364, 1370, 1374, 1379, 1382, 1388-1389, 1392-1393, 1395, 1397-1398, 1401, 1405, 1434, 1443, 1445, 1453, 1459, 1473, 1497, 1509, 1514, 1521, 1527, 1537, 1539-1540, 1550, 1552, 1554, 1556, 1582, 1584-1585, 1591-1592, 1604, 1612-1613, 1619-1620, 1632, 1648, 1675, 1678, 1680, 1682, 1685-1687, 1692, 1698, 1705, 1707, 1713-1714, 1722, 1724, 1729-1730, 1734, 1737-1739, 1761, 1763, 1770, 1777, 1781, 1791, 1797, 1810, 1817-1818, 1825, 1840, 1842, 1846, 1848, 1852, 1865-1868, 1887-1889, 1894-1895, 1899, 1901, 1909, 1911-1912, 1914, 1916, 1958, 1964-1965, 1969, 1974, 1981, 1987, 1989, 1997-1998, 2010, 2015, 2018, 2024, 2028, 2030-2031, 2039, 2041, 2043-2044, 2050, 2053, 2055-2056, 2059, 2065, 2079, 2081, 2085-2090, 2092-2093, 2102, 2106-2111, 2117-2125, 2129, 2132, 2136, 2143-2147, 2149-2150, 2157, 2159-2161, 2164-2168, 2175, 2185-2187, 2189, 2191, 2199-2200, 2204, 2212-2214, 2216-2217, 2239-2241, 2245, 2247, 2249, 2255, 2261, 2264, 2271-2272, 2275, 2277-2278, 2285, 2287-2295, 2297, 2299, 2301-2307, 2309-2316, 2319, 2322-2323, 2325, 2327, 2329, 2336, 2357-2358, 2360-2361, 2372, 2374-2375, 2377, 2391, 2393-2394, 2396, 2400, 2402, 2407-2415, 2418, 2420, 2426, 2430-2431, 2436-2439, 2442, 2446, 2448, 2477, 2482, 2491, 2494, 2496, 2499-2500, 2503, 2505, 2508, 2512-2513, 2516, 2530-2531, 2541, 2548, 2565, 2569, 2582-2583, 2588, 2602, 2609-2612, 2622, 2626, 2639, 2642-2643, 2652, 2655-2656, 2658, 2664, 2669, 2678, 2682, 2689-2690, 2692-2693, 2701, 2710-2712, 2720, 2723, 2730, 2732, 2734, 2749-2751, 2757-2758, 2772, 2788, 2794-2797, 2802-2804, 2808, 2811-2812, 2816, 2822, 2837-2838, 2840, 2849-2851, 2855, 2863, 2869-2870, 2872, 2875-2878, 2882, 2884-2889, 2893, 2897-2898, 2908, 2911-2914, 2916, 2920-2921, 2924, 2926, 2930, 2932, 2934-2935, 2938, 2941, 2948-2950, 2952-2953, 2955, 2958, 2966, 2968-2970, 2973-2974, 2985, 2989, 2991-2994, 3015, 3020, 3034, 3044, 3046-3047, 3052-3053, 3056, 3060, 3064, 3075-3076, 3078-3080, 3082-3083, 3085, 3087-3088, 3098-3100, 3104, 3109, 3113, 3117, 3119-3120, 3130-3140, 3146-3147, 3149-3150, 3157-3159, 3162-3164, 3166-3167, 3171, 3173, 3175, 3177-3179, 3182-3183, 3188-3189, 3191, 3193-3196, 3199-3201, 3210-3211, 3231, 3235-3237, 3241, 3248, 3253, 3273-3276, 3278-3291, 3296, 3301-3302, 3304, 3312, 3346, 3348, 3352-3354, 3366-3368, 3386, 3401, 3417, 3419, 3422, 3426, 3429, 3436, 3439, 3464, 3467-3468, 3470-3472, 3476, 3491, 3501, 3508, 3510, 3513-3514, 3523, 3531-3533, 3556, 3560, 3564-3567, 3569-3570, 3578, 3583-3584, 3589, 3596-3598, 3615, 3618, 3629, 3637, 3639, 3641-3643, 3647, 3649, 3657, 3680, 3686, 3688, 3702, 3705-3706, 3712-3713, 3715-3716, 3722, 3733, 3741, 3743-3744, 3748, 3754, 3756, 3759, 3761, 3767, 3769, 3773, 3777, 3796-3798, 3800-3801, 3820-3821, 3823, 3837-3838, 3846, 3848, 3850-3852, 3861-3862, 3864-3866, 3871, 3873, 3880, 3894, 3898, 3900-3901, 3908-3909, 3913, 3915, 3918, 3923, 3926, 3928, 3930, 3933, 3936, 3938, 3940-3941, 3943-3946, 3948, 3979-3983, 3990, 4004, 4007, 4009, 4023, 4041, 4047, 4051, 4053-4054, 4056, 4061, 4066, 4072, 4088, 4090-4092, 4104, 4107, 4110, 4113-4114, 4117-4118, 4126, 4132, 4138, 4141, 4148-4149, 4151, 4153, 4155, 4157-4158, 4175, 4179, 4182, 4184, 4209, 4213, 4235-4236, 4239-4241, 4264, 4267, 4270, 4273, 4276, 4301, 4320-4322, 4324-4326, 4354, 4368-4369, 4375, 4386, 4395-4396, 4434-4436, 4471, 4490, 4549-4551, 4623, 4625, 4630, 4654, 4684-4687, 4689, 4706, 4729, 4772, 4791, 4908, 4919-4920, 4931, 4973, 4987, 4994, 5004-5005, 5010, 5027, 5070-5071, 5077, 5092, 5122, 5157, 5167, 5173, 5228, 5293, 5319, 5343
248	6LZ01332, 1713
257	CMM01377, 1771
257B 3	B7H00422, 694, 858, 865, 1321, 1423, 1491, 1512, 1594-1595, 1640-1641, 1813, 1822, 1833, 1843, 1863, 1909, 1912, 1916, 1935, 1961, 1981, 1984, 1994, 1999, 2014, 2018, 2038, 2056-2057, 2098-2100, 2104-2106, 2118, 2147, 2150-2152, 2157, 2159-2163, 2223-2224, 2229, 2232, 2234, 2251-2252, 2261, 2266
259D3	CW900126-00127, 550, 1259, 1336, 1699, 1707, 1714, 1717, 1720, 1799, 5173, 5182
262	CED01002, 1177, 1202, 1297, 2229, 2521, 2965, 3000
262D 3	BT200556
267B	CYC00434, 768, 1014, 1040, 1078, 1175
272D	B5W00339, 363, 377, 381, 388, 408, 413, 415, 420, 423-424, 426, 428, 431-432, 435, 445, 472, 497, 511-512, 514, 525, 537-538, 540-542, 551-552, 558-559, 565, 567, 570, 578-579, 583-587, 594, 596, 604, 611, 621, 627, 641, 652, 660, 678, 685, 688-689, 692, 703, 708, 732-737, 748, 764-765, 770, 785-788, 791-792, 797-798, 801, 805, 811, 815, 823, 825, 832-833, 836, 838-839, 844-845, 852, 863, 883, 894, 896, 910, 922, 931, 942, 978, 985, 988-990, 999, 1001, 1004, 1012, 1053-1054, 1059, 1061, 1063, 1068-1069, 1073-1076, 1079, 1083, 1087, 1098, 1102, 1105, 1110, 1113, 1118, 1135, 1137, 1141-1144, 1157-1158, 1160, 1174, 1179, 1181-1182, 1188-1189, 1204, 1207-1210, 1219, 1225, 1233, 1236, 1243, 1246-1248, 1251, 1254, 1257-1261
272D 2	BL200211, 216-222, 224-226, 232, 244, 246, 254, 262-266, 277, 280-281, 283-284, 317, 320-321, 323-324, 326, 329-331, 333-334, 337, 348, 353, 356-361, 380, 383, 385-389, 391, 393-395, 399, 405, 408, 423, 428-431, 449, 457-460, 463, 479, 488, 494, 496-499, 501-502, 519-520, 524, 531-533, 536, 539, 547-549, 554, 563, 565, 567-568, 574, 576, 579-583, 586-587, 589-591, 600-601, 607-608, 621-622, 625-626, 635, 647-649, 651, 656, 661, 666, 677, 685-686, 696-697, 700, 702-703, 712, 714, 722, 738, 744, 752, 757, 760, 805, 809, 818, 820, 824, 862, 866, 869, 878, 883, 897, 899, 903, 921, 923, 925-926, 946, 953, 981, 987-988, 995, 1004, 1024, 1065-1066, 1097, 1108, 1119, 1123, 1132, 1138-1139, 1168-1169, 1173, 1180-1181, 1191-1192, 1208, 1215, 1222, 1224-1225, 1237-1238, 1250, 1261, 1296, 1327-1328, 1332, 1350, 1372, 1398, 1411-1412, 1461, 1473-1474
277	CNC00246, 1371, 1609, 1771
297D	BE700200, 214, 216-217, 222, 244, 270-271, 278, 280, 293, 307, 310, 312-313, 315
297D 2	BL700223-00227, 241, 250, 263, 269-270, 279, 309-311, 313
299D 2	BY400121
299D3 XE	BX900105-00106, 205, 602, 604, 703, 803, 991, 994, 1021, 1079, 1099, 1275, 1280, 1433, 1441, 1447, 1452
302.5	4AZ04577, 4587
303	DMA01020, 3266, 4732, 4871
303.5	AFW00481
303.5C CR	DMY00215, 1528, 2991, 3420, 3497, 3618
303.5E 2 CR	BG800211, 214, 220, 230, 233, 250, 252, 256, 283, 296, 303, 326, 332, 334-335, 352, 358, 374, 429, 431, 440, 464, 470-471, 475, 478, 480, 489, 503, 541, 569-572, 579, 585-587, 589-591, 603, 625, 627, 637, 639, 663, 677, 680, 683, 692, 699, 716, 722, 750, 756-757, 765-768, 770-771, 774-775, 777, 788, 791, 794, 799, 802, 804, 817, 819, 828, 837, 847, 849, 869
303C CR	BXT03181, 3772, 4445, 4579, 5045, 5086, 5215-5216
304E 2 CR	CJ200316, 319, 324-326, 336, 339, 355, 366, 371-372, 396, 399, 403, 412, 417, 434, 440-441, 446-447, 467, 469, 471, 484, 493, 502-503, 507, 512, 518, 520, 524-525, 529, 533, 535, 546-547, 560, 563-565, 567, 570, 592, 595, 598, 601-603, 606, 608, 611, 624-626, 628-629, 632, 634, 648-651, 653, 664, 668, 670-672, 678, 681, 684, 686
305	DGT00839 DSA00211, 332
305.5E 2	CR500146, 149, 172, 174, 184, 188, 190, 192, 194, 212, 218, 239, 243, 247, 255, 258-259, 273-274, 281-282, 288, 290, 292, 297, 302, 312, 318, 331, 338, 351, 359, 368, 380, 426, 430-432, 434, 444-445, 447-448, 451, 453, 474, 482-483, 490, 492, 500-501, 503, 526-528, 530, 535, 537, 539, 543, 549, 560-561, 565, 567, 584, 592, 596, 599, 602, 626, 628, 641, 643-644, 646, 653-654, 659-660, 663, 669-670, 672, 675, 684-685, 687, 702-704, 706, 709, 713, 717, 720, 723, 744, 746-747, 754, 757, 761, 778-779, 786, 793-794, 796, 799-804, 808, 810, 814-815, 819-820, 822, 825, 827, 830, 848, 854, 860, 863, 869-870, 880, 887, 894, 896, 900-901, 906, 922, 929, 931, 937, 942, 953-954, 957, 962-964, 980, 985, 993, 1005, 1010, 1024, 1028, 1040-1041, 1063, 1069, 1098, 1116, 1118-1120, 1136, 1138-1140, 1149, 1153, 1160-1161, 1176, 1179-1181, 1194, 1196, 1204, 1207, 1234, 1236, 1241, 1246, 1251, 1255, 1258, 1261, 1264, 1266, 1268, 1270, 1272, 1285, 1293-1294, 1300-1301, 1303-1304, 1307-1308, 1310, 1312, 1314-1315, 1317, 1319, 1325, 1329, 1331, 1336-1338, 1343-1344, 1348-1349, 1355, 1357, 1363, 1374, 1376, 1389, 1395, 1403, 1409, 1416, 1420, 1424-1425, 1427, 1493, 1502, 1509, 1525, 1527, 1540, 1543-1544, 1546, 1549-1550, 1563-1564, 1566, 1569-1570, 1575, 1590, 1596, 1601, 1604, 1613-1614, 1620, 1627-1628, 1631, 1639, 1642, 1644, 1646, 1649, 1656, 1658, 1661, 1663, 1666, 1671, 1676, 1681, 1685, 1692-1693, 1696, 1702, 1705, 1709-1710, 1715, 1717, 1723, 1729, 1735, 1742, 1749, 1751-1752, 1756, 1760, 1763, 1767, 1777, 1798, 1801, 1808, 1814-1815, 1823, 1831, 1833, 1843-1844, 1850, 1852, 1864, 1874-1876, 1883, 1896, 1906, 1914, 1921, 1926, 1928, 1939, 1953-1954, 1957, 1960, 1962-1963, 1965, 1970-1971, 1973-1974, 1985, 2012, 2018, 2021-2022, 2024-2025, 2027, 2030, 2032, 2034, 2037, 2040, 2051, 2079, 2084, 2088, 2091, 2095, 2097, 2133, 2142, 2151-2152, 2160, 2163, 2166, 2168-2169, 2177, 2199, 2202, 2225, 2229-2230, 2252, 2257, 2260, 2265, 2270-2271, 2276, 2278-2279, 2282, 2286-2287, 2310, 2315, 2325, 2328, 2333-2335, 2342, 2393, 2432, 2436, 2445, 2451, 2454, 2459-2460, 2473, 2475-2476, 2478, 2482-2483, 2487, 2494, 2501, 2505, 2511, 2526, 2529, 2551, 2563, 2567-2569, 2573, 2582, 2591, 2593, 2613, 2616, 2618, 2637-2638, 2649, 2657, 2662, 2666, 2670-2671, 2674, 2702, 2706, 2741, 2743, 2745, 2764, 2789, 2791, 2805, 2808, 2810, 2818, 2826, 2837, 2840, 2842-2843, 2845-2846, 2848, 2852-2854, 2861, 2864, 2867-2874, 2877-2879, 2916, 2926, 2934, 2936-2938, 2940, 2944, 2956-2957, 2992, 2995, 2998, 3000-3001, 3005-3006, 3008, 3018, 3032-3034, 3038, 3040, 3047-3051, 3054, 3062, 3065, 3067, 3075, 3103-3105, 3110, 3113-3114, 3120, 3124-3125, 3128, 3154, 3167, 3172, 3177, 3182, 3184, 3187-3189, 3197, 3199, 3202, 3209-3210, 3227-3228, 3230, 3232-3236, 3238, 3240, 3250, 3273, 3282, 3289, 3291-3293, 3300, 3322, 3324, 3331, 3337-3338, 3341, 3352, 3367, 3378, 3387, 3392, 3408-3410, 3412, 3414, 3424, 3430-3432, 3438, 3449-3450, 3455-3456, 3481-3482, 3485-3486, 3491, 3500, 3512-3513, 3516, 3531, 3534-3535, 3539, 3544, 3548, 3550, 3553-3554, 3568, 3572, 3578, 3585, 3611, 3626, 3635, 3658-3660, 3662-3663, 3665, 3683, 3685-3686, 3690, 3694-3695, 3697-3698, 3704, 3710-3712, 3715, 3718, 3722, 3725, 3729, 3734, 3745, 3755, 3760, 3762, 3764, 3766, 3769, 3778, 3782-3783, 3785-3787, 3789-3790, 3792, 3806, 3808, 3816, 3821, 3828, 3834, 3837, 3844, 3851, 3853, 3856, 3863, 3868-3869, 3875, 3878, 3881, 3909, 3911-3913, 3937, 3951, 3954, 3956-3957, 3960, 3962, 3967-3968, 3972, 3974, 3980, 3983, 3985, 3991, 3996-3997, 4001, 4013, 4017, 4031, 4035-4036, 4041, 4044, 4048, 4050, 4066, 4071, 4078, 4121-4128, 4143, 4145-4147, 4152, 4154-4156, 4158, 4161, 4164, 4169-4170, 4183, 4185, 4188, 4191-4192, 4195, 4201-4202, 4220, 4222, 4227, 4233-4234, 4245, 4251, 4259, 4264, 4292-4294, 4296, 4305, 4308-4309, 4318, 4321, 4343, 4346-4348, 4350-4351, 4358, 4372, 4386, 4409, 4429-4431, 4433, 4435, 4437, 4439-4442, 4444, 4446, 4448-4449, 4455, 4457, 4465, 4467, 4497, 4507, 4509-4511, 4513, 4515, 4517, 4526, 4528, 4538, 4580, 4582, 4588, 4623, 4648, 4658, 4662, 4665, 4668, 4670, 4673, 4681, 4687, 4690, 4692, 4694, 4696, 4698, 4701, 4710-4711, 4716, 4718, 4743, 4748, 4750, 4756, 4758, 4773, 4777, 4787, 4790, 4792, 4794, 4796, 4800, 4805-4807, 4810, 4821, 4841, 4854, 4882, 4894-4895, 4914-4915, 4917, 4921, 4933-4936, 4938, 4951, 4955, 4957, 4961, 4979, 4982, 4984, 5026-5028, 5030-5035, 5042, 5046, 5069, 5071, 5073, 5075, 5095, 5097-5098, 5101, 5105, 5107, 5109, 5118-5119, 5158, 5164, 5209, 5215-5216, 5227, 5241, 5245, 5249, 5251, 5263, 5278, 5290, 5298, 5302, 5304, 5306-5308, 5310-5311, 5316-5318, 5320-5321, 5324, 5365, 5386-5388, 5391-5392, 5397, 5400, 5402, 5414, 5456, 5465, 5472, 5482, 5488, 5490-5493, 5496, 5499, 5502, 5508, 5579, 5599, 5603, 5608, 5643-5648, 5650-5654, 5657-5658, 5662, 5712, 5739, 5745, 5747, 5754, 5778, 5781-5782, 5790, 5835, 5842, 5848, 5851-5853, 5858-5860, 5866, 5868, 5872, 5892, 5905, 5967-5969, 5971-5972, 5977, 5982-5984, 6037-6039, 6042-6044, 6047, 6049, 6065, 6070, 6083, 6098, 6102, 6163-6164, 6193, 6195, 6199-6200, 6205-6206, 6215, 6218, 6221, 6228, 6231, 6235, 6253, 6259, 6266, 6270-6271, 6277, 6280, 6282, 6284, 6291, 6297, 6370-6371, 6375, 6405, 6407-6409, 6412, 6415, 6418, 6421-6423, 6426-6427, 6433, 6437-6438, 6442, 6449, 6482, 6484, 6492, 6495, 6502, 6505, 6507, 6510, 6527, 6531, 6534, 6537, 6565-6566, 6571, 6627, 6634-6635, 6643, 6646, 6648, 6656-6657, 6659-6660, 6719, 6731, 6743, 6747, 6752, 6756, 6758-6759, 6761, 6780, 6782-6783, 6785-6786, 6788, 6791, 6796, 6815, 6829, 6832, 6862, 6867, 6871, 6885, 6888, 6903-6904, 6909, 6912, 6932-6933, 6938, 6954, 6966, 6974, 6977, 6980, 6986, 6990, 6999-7000, 7036, 7057-7059, 7062-7063, 7077, 7082-7084, 7086, 7099, 7103, 7108, 7110, 7114, 7117, 7119, 7123, 7180-7185, 7188-7189, 7198, 7214-7215, 7224, 7226, 7228, 7266-7267, 7273, 7287, 7297, 7300-7301, 7305, 7307, 7310, 7319-7320, 7323, 7332, 7338, 7340, 7367, 7370, 7374-7375, 7378, 7411, 7431, 7433, 7435, 7440, 7450-7451, 7455, 7460, 7507, 7518, 7541, 7546, 7558, 7560, 7566, 7570, 7584, 7590, 7628, 7630, 7636-7637, 7644, 7648-7649, 7651, 7671, 7744, 7756, 7764-7765, 7788, 7791, 7793, 7795, 7800, 7804, 7808, 7811-7812, 7841, 7858, 7860, 7867-7869, 7873, 7875, 7883, 7886-7887, 7890, 7913-7914, 7918-7922, 7972-7973, 7996, 8001, 8006-8007, 8024-8026, 8031
305E 2 CR	DJX00151, 153, 169-170, 172-174, 188, 190-191, 193-194, 196, 198, 216, 221, 253-254, 259, 282, 291, 297, 302-303, 315, 317, 320, 528, 548, 551, 565, 585, 588, 594, 629, 670, 736, 742, 744, 755, 761, 802-803, 815, 831, 834, 837-838, 849-850, 890, 893, 897-898, 900, 903, 941, 954, 960, 981, 986, 988, 995, 1024, 1039, 1047-1048, 1053, 1061-1062, 1064, 1066, 1072, 1089, 1103, 1106, 1136, 1143, 1145, 1149-1151, 1159, 1168, 1170-1171, 1174, 1195, 1200, 1206, 1211-1212, 1216, 1222, 1224, 1227, 1255, 1259, 1279, 1284, 1289, 1294, 1297, 1302, 1316, 1318, 1325, 1327, 1329-1331, 1342, 1345, 1353, 1377-1378, 1383, 1389, 1393, 1402, 1420, 1429, 1434-1435, 1442, 1444-1445, 1447, 1459, 1461, 1463, 1466, 1471, 1475, 1481-1483, 1487, 1489-1494, 1496, 1516, 1527, 1539, 1554, 1560, 1569-1570, 1581
307C	BCM01409, 1657 BNE00428, 478, 1137, 1425
307D	DSG00119, 121, 1591, 3184, 3256, 3260-3261, 3263, 3284, 3292, 3310, 3398, 3405, 3416, 3427, 3456
416B	8SG05334, 9309, 12837 8ZK02401, 3651, 8973, 10945
416C	1WR00468, 614, 958, 4006, 8181, 8743, 9903, 10638 4ZN02016, 3187, 5781, 5796, 6029, 8035, 8380, 20710, 21769, 24032, 24046, 24062, 24071 5YN04789, 5468
416D	B2D02694 BFP02164, 2814, 3176, 3372, 5915, 6773, 13676, 13757, 14111, 14624, 14683, 14719, 15579, 16572
420D IT	BLN00515, 1542, 2290, 6032, 6046, 6176, 7983, 8085, 8361, 8384, 10587, 10878, 11037, 11180, 11298, 11595, 11978, 12312, 12486, 12854, 13444, 13460, 13526
420E PL	DAN00221, 307, 310, 389, 405, 503, 537, 786, 817, 884, 893, 960, 980, 1029, 1082, 1085, 1091, 1146-1148, 1167, 1277, 1299-1300, 1338, 1408, 1416-1417, 1461-1462, 1466, 1485, 1489, 1590, 1762, 1857, 1953, 2016, 2089, 2123, 2201, 2213, 2229, 2257, 2262
420E ST	DJL00179, 199, 236, 290, 295, 336, 348-349, 387, 612, 813, 815, 822, 834, 859-860, 893, 916, 951, 1123, 1170, 1193, 1394, 1421, 1423, 1486, 1552, 1577, 1583, 1590, 1608, 1617, 1655, 1657, 1743, 1887, 1940, 2134, 2170-2171, 2189, 2233, 2273, 2406, 2431, 2433, 2472, 2491, 2542, 2612, 2649, 2681, 2683, 2701, 2822, 2839, 2855, 2857, 2864, 2929, 2998, 3135, 3187, 3201, 3215, 3235, 3283, 3377, 3412, 3424, 3468, 3477, 3614, 3632, 4020
426B	5YJ00536, 1909
426C	1YR00229, 1624 6XN00669, 996, 1026, 1183, 3713, 3888
430D	BNK01070, 3052, 3169, 3546, 3567, 3595, 4369, 6415, 6608, 6710, 6719, 6864, 7084
430D IT	BML01293, 1334, 4942, 5258, 5450
430E	DDT00333, 401, 743
436C	1FR01421 8TN01304, 1306-1312, 1315
440	DC900440
446B	5BL01992, 2161, 2954, 3103, 3213
446D	DBL00190, 305, 315, 336, 340, 657
904B	B4L00262, 484, 849, 853
908	8BS01017, 1107
910K	AY400436, 441, 534, 540, 562-563, 684, 877, 932, 949, 957, 967, 973, 978, 1161, 1181, 1224, 1323, 1399, 1403, 1419, 1425, 1515, 1534, 1549, 1568, 1626, 1650, 1653, 1658, 1660, 1666, 1669, 1741, 1933, 2013, 2127, 2225, 2360, 2392, 2470, 2474
914G	7ZM00606 9WM02910
914K	CD200215, 232-240, 242-243, 258, 340, 348, 350, 367, 382, 412, 435, 444, 483, 502, 531, 543, 547, 570, 576, 579, 581, 584, 587-588, 592, 597, 612-613, 615-616, 624, 626, 678, 681, 686, 694, 699-701, 734, 736-737, 740, 767, 771, 773-774, 777, 794, 821, 829, 831, 835, 845, 852, 854, 856, 861, 879, 898, 971-972, 989, 1041, 1043, 1054, 1056, 1060, 1087, 1092, 1102, 1134, 1138-1139, 1143, 1167, 1188, 1192, 1201, 1212, 1257, 1261, 1284, 1338-1339
918F	3TJ00144, 364
924F	5NN01425, 1502
924G	9SW01992 DDA00423, 584, 1324, 1433, 1960, 2418, 2835, 3069, 3348, 3442 DFZ00387, 391
928F	2XL00522, 680, 1913
928G	6XR00250, 981, 1226, 3498, 3606, 3822 DJD00721, 864, 1447, 1567, 1853, 1856, 1956, 2383, 2409, 2460, 2730
928H	CXK00217, 337, 549, 551, 630, 1752, 1779, 1809
930	41K01534, 8503, 9962
930H	DHC00208, 1043, 1213, 1215, 1286, 1659-1660, 1782, 1808, 1847, 2087-2088, 2194, 2423, 2431, 2594, 3023, 3060, 3139, 3494, 3578, 3641, 3659, 3669, 3715, 3750, 3816, 3832
938F	1KM00364, 622, 808, 1151, 1496, 1738, 1800, 1811
938G	4YS00456, 681, 739, 847, 1131, 1194, 1522, 1788, 1901, 1989, 2241, 2378, 2520, 2575, 2687-2688 6WS01390, 2814, 2816, 2904, 3415, 3789-3790
938G II	CRD00337, 637, 758, 924-925, 1209, 1263, 1511, 1814, 1855, 1884, 2395, 2745
939C	6DS00915, 1015, 1496, 1581, 1598, 1704, 1729, 1815, 1821, 1825, 1905
D3C III	4TS00490, 679, 824, 1134 5GS00716 6SL00630
D3G LGP	BYR00436, 1089, 1191, 1456, 1501, 1506, 1581, 1819, 1937, 2056
D3G XL	CFC00367, 588, 817, 886, 969
D4C II	7KG00826
D4C III	4LS00522 8CS01299
D4E	27X01119
D4G XL	CFN00393
D5C III	5HS00582, 978 6CS00818, 836, 948 6ZL00637 7PS00903, 1338, 2017 9DL01740
E70B	7YF06994
IT14F	4EL00257
IT14G	1WN01063
IT18B	4ZD01252
IT24F	4NN00656, 1203
IT28B	1HF02397, 2519
IT28F	3CL00066, 313, 1357, 1852
IT28G	8CR00389, 947, 1117, 1278, 1405, 2035, 2137, 2240, 2432, 3466, 3523, 3527, 3563-3564, 3686, 3710 DBT00813
IT38F	6FN00346
IT38G	7BS00493, 785
IT38G II	CSX00326, 351, 358, 557, 708, 871
RT50-RT60	5DG00484
TH103	3PN00550, 613, 654, 682, 723, 769, 1121, 1303, 1335, 1352, 2081, 2793
TH63	5WM00968, 1102, 2513, 4890
TH83	3RN02655, 2681, 4629
TL1255C	DHW00170, 172, 184-185, 194, 207, 212, 273, 280, 288, 300, 307, 312, 315, 321, 336, 338, 340-344, 347, 364, 369, 374, 380, 393-394, 428, 430, 436-437, 440, 464, 474, 483, 486, 491-492, 496, 519, 531, 553, 574, 577, 596, 611, 625, 645, 661, 664, 682-683, 700, 712, 731-732, 751, 753, 765, 768, 772-774, 777, 785, 792, 796, 801, 816, 830, 837, 884, 895, 903, 905, 917, 922, 926, 934-935, 946, 948-949, 967-969, 974, 981, 994, 997, 999, 1016, 1021, 1024-1025, 1029, 1033, 1039, 1048, 1068, 1075-1076, 1089, 1092-1094, 1098, 1105, 1107, 1116-1117, 1119, 1122, 1137-1138, 1140, 1142, 1144-1149, 1154, 1160, 1162-1163, 1188-1189, 1193, 1202, 1213, 1219-1220, 1234, 1241-1242, 1249, 1259, 1279, 1281, 1284, 1293, 1337, 1347, 1379, 1388, 1391, 1405, 1412, 1447, 1459, 1461, 1464, 1467, 1473-1474, 1476, 1494, 1512, 1514, 1522, 1529-1530, 1534, 1540

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5555510	PL641v2 Cellular radio (4G) (External Antenna)
1	5586550	Hard Mount Antenna (Alternate) (4G)
1	5586551	Adhesive Mount Antenna (4G)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5555510	PL641v2 Cellular radio (4G) (External Antenna)
1	5586550	Hard Mount Antenna (Alternate) (4G)
1	5586551	Adhesive Mount Antenna (4G)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction, M0119683, "Product Link PL641e to Product Link PL641eV2 Device Replacement".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%