PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0624]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
UEBE0624-00

21Apr2020


O-211
D-211
A-180
U-226

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS

7606 7610 7620
PS46655
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46655" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
226D  HRD00100, 158, 161, 163, 184, 192, 196, 200, 203-204, 214, 247, 250-251, 253, 255, 264-265, 271, 314-315, 324-326, 329-330, 332, 334, 350, 353-355, 367, 369-372, 375-376, 378, 395, 403, 405-406, 413-414, 420, 422, 426-427, 438, 456, 467, 475, 482, 499, 517, 521, 523, 529-532, 537-538, 543-546, 560-561, 565-566, 570, 576-577, 581, 586, 590, 595, 617, 619-620, 625, 635, 641-645, 649-651, 655, 660-662, 664, 673-675, 681-682, 685, 688, 699, 701-702, 710, 718, 737, 757-758, 760-763, 770, 773-774, 776, 778, 783, 792, 801, 803, 805, 807, 809, 812, 821, 823, 825-827, 835-836, 858-859, 863, 865, 874, 876-877, 880-882, 885, 888, 890, 898, 902, 907-908, 910-915, 918, 921-922, 925-926, 930-931, 933, 935-936, 939, 946-947, 949, 955, 958-960, 963-964, 968, 971, 982, 986, 999, 1001, 1003, 1005, 1007, 1010, 1013-1014, 1016, 1026, 1028, 1038-1039, 1042, 1047, 1052, 1056, 1061, 1063, 1070, 1073, 1076, 1079, 1087, 1090, 1094, 1099, 1110, 1122, 1131, 1133, 1135, 1138, 1140, 1149-1150, 1152, 1159-1165, 1173, 1186, 1192-1193, 1195-1196, 1209-1210, 1223-1225, 1228, 1230, 1234, 1238, 1240-1241, 1243-1244, 1247, 1270, 1277-1281, 1285, 1290-1292, 1317, 1319, 1323, 1327-1328, 1330-1335, 1337-1339, 1346, 1348, 1351-1352, 1355-1356, 1361, 1363, 1368, 1371, 1377-1379, 1392, 1407-1408, 1410-1412, 1415, 1417, 1420-1421, 1427, 1431, 1433, 1435, 1438, 1463-1464, 1486, 1493, 1539, 1554, 1564-1565, 1567, 1583, 1585, 1592-1595, 1597-1599, 1609, 1615, 1639, 1644, 1647, 1649-1650, 1652, 1664, 1703, 1715, 1721, 1723, 1788, 1794, 1796, 1801, 1807, 1811, 1814, 1818, 1823, 1829, 1833, 1850, 1858, 1861-1863, 1868, 1877, 1881, 1883, 1888-1889, 1891, 1896, 1913, 1922, 1934, 1938, 1942, 1946, 1955, 1960, 1967, 1972, 1975, 1980, 1987, 2001, 2004, 2010-2011, 2025-2043, 2045, 2047-2051, 2053, 2056, 2058, 2068, 2081-2082, 2090, 2094, 2096, 2115-2125, 2132, 2141-2142, 2156, 2169, 2172, 2191, 2204-2205, 2210, 2215, 2245, 2248-2249, 2251, 2253, 2282, 2287, 2292, 2298, 2301, 2303-2304, 2306, 2374, 2404, 2408, 2425-2426, 2466, 2487-2488, 2515, 2541, 2558, 2626, 2629, 2631, 2641, 2657, 2676, 2678, 2686, 2689, 2700-2703, 2726-2727, 2750, 2758, 2779, 2784, 2794, 2797, 2809, 2829, 2856, 2874, 2879, 2881, 2886, 2890, 2899, 2901, 2930-2932, 2938, 2996, 3016, 3020, 3022, 3027, 3030, 3033, 3059, 3073, 3106, 3116, 3128, 3130, 3136, 3142, 3168, 3171, 3176-3177, 3179, 3199, 3206, 3209, 3232, 3234, 3246, 3311, 3313, 3338, 3353, 3366, 3369, 3380, 3394-3395, 3399, 3459, 3478, 3495, 3501, 3504-3505, 3517, 3564, 3577, 3581, 3584, 3607, 3659, 3661, 3668, 3672, 3735, 3741, 3768, 3772, 3817, 3830, 3868-3869, 4043, 4048, 4075, 4093-4094, 4098, 4102, 4104, 4120, 4124, 4131, 4134, 4148, 4158-4159, 4166, 4172, 4176, 4184, 4206, 4232, 4241-4242, 4247, 4249, 4264, 4267, 4270, 4272, 4280, 4331, 4339, 4341, 4351-4354, 4359, 4365, 4380, 4385, 4391-4392, 4397, 4400-4401, 4417, 4421, 4441, 4445
232D 3  HRS00110-00111
236B  HEN00485, 487, 1468, 1502, 1883, 2183, 3292, 3752, 4293, 4533, 7226, 8310, 8313-8314, 8534
242D3  HSX00155, 635, 684, 731, 812, 937, 940, 942, 949
246D3  GM600525
249D  GWR00158-00160, 163-164, 166, 168-171, 179, 203-204, 207-208, 213, 217, 219, 231, 234, 240-241, 249, 253, 256, 260, 268-271, 276-279, 281-285, 287, 293, 296-297, 302-303, 305, 309-311, 313-315, 317, 319-321, 325, 327, 332, 334, 336-337, 339, 352-353, 355, 357-359, 361, 368-369, 373-375, 377, 380, 389, 391-392, 394, 399, 402, 405, 408, 411-417, 419, 421-424, 426-429, 432, 440, 443, 449-450, 453, 460, 462, 464-465, 467, 475-476, 481-484, 487-491, 494, 497-498, 501-502, 504-508, 510, 512-513, 515, 518, 520-523, 526, 529-532, 535, 540-544, 548, 556, 566, 568, 570-571, 574-578, 590-595, 597-598, 600, 602-605, 608, 610-611, 613, 617, 623-624, 626, 628, 631, 633, 636-640, 642-643, 647, 651, 662, 671-673, 675-676, 681-682, 684-685, 688, 690-693, 700, 710-712, 714-715, 717, 724, 729, 731, 735-737, 742, 747, 749, 769-770, 793-794, 812, 814, 830, 832, 835, 839-840, 843-846, 885-892, 894-896, 898-899, 909-911, 915-916, 919, 922-924, 933, 937, 940-942, 944-945, 966-971, 983, 988, 990, 992-994, 1017, 1019, 1022-1024, 1026, 1032-1034, 1039, 1041, 1044, 1047-1048, 1050, 1055, 1059, 1062-1063, 1067, 1073-1074, 1082, 1092-1093, 1097, 1105-1106, 1109, 1114, 1116-1117, 1120, 1125, 1127, 1132-1135, 1137-1138, 1143-1146, 1149-1151, 1153, 1156-1157, 1160-1162, 1164, 1173, 1183, 1185, 1187, 1189-1193, 1204-1205, 1210, 1227-1229, 1234-1235, 1237, 1239, 1256, 1262, 1264, 1269, 1271-1272, 1274, 1293, 1295, 1297, 1299, 1311, 1317, 1324, 1327, 1337, 1342-1343, 1346, 1349-1350, 1355-1356, 1358, 1364-1365, 1367, 1385, 1390-1394, 1396-1397, 1400, 1403-1404, 1413-1414, 1416, 1421, 1433, 1469, 1498, 1503, 1513, 1515, 1517, 1524-1525, 1529, 1531, 1535, 1538-1539, 1541, 1548-1549, 1551, 1555, 1560, 1564, 1573, 1581, 1587-1588, 1596, 1605, 1627, 1647, 1652, 1657, 1659-1663, 1667, 1669, 1671, 1673, 1695-1696, 1717, 1723, 1727, 1742, 1746, 1755, 1759, 1764, 1844, 1857, 1860, 1868, 1871, 1891, 1894, 1897, 1908, 1928, 1932, 1934, 1938, 1947-1948, 1950, 1952, 1966, 1968, 1970, 1982, 1987-1988, 1991, 2028, 2035, 2046, 2048, 2059-2060, 2073, 2085, 2090, 2123, 2128-2130, 2143, 2147, 2180, 2198, 2202, 2224, 2228, 2236, 2238, 2243, 2267, 2281, 2309, 2325, 2339, 2345, 2349, 2356, 2361, 2375, 2380, 2392, 2412, 2425, 2434-2436, 2442, 2448, 2451, 2456, 2463-2464, 2477-2479, 2496, 2509, 2512, 2520-2521, 2525, 2547, 2568-2569, 2573, 2593, 2611, 2656, 2668, 2700, 2705, 2729, 2735, 2745, 2747, 2769, 2771, 2774, 2805-2806, 2808, 2811, 2815, 2818, 2941, 2959, 2988, 3001, 3003, 3013-3015, 3017, 3024, 3088, 3143, 3145, 3147, 3158, 3160-3161, 3174, 3195, 3198, 3203, 3233, 3248, 3275, 3285, 3290, 3303, 3323, 3325, 3327, 3333, 3342, 3359, 3393, 3402, 3424, 3453, 3465, 3521-3522, 3526-3527, 3568
259D  FTL20009, 20013, 20018, 20023, 20044, 20054, 20076, 20149, 20153, 20155, 20158, 20160, 20164, 20168-20169, 20284, 20295, 20300, 20304, 20310, 20317, 20320, 20332, 20338, 20357, 20366, 20368, 20486, 20548, 20561, 20578, 20589, 20621, 20627, 20646, 20660, 20682, 20690, 20697, 20701, 20704, 20709, 20715, 20720-20721, 20726, 20730, 20732, 20736-20737, 20741-20742, 20744, 20746, 20750, 20754, 20756, 20772, 20797, 20814, 20816, 20822, 20847, 20849-20850, 20860, 20864, 20868, 20872, 20874, 20880, 20899, 20960, 20972, 20989, 20994, 21020, 21025, 21030, 21045-21046, 21049, 21058, 21062, 21072, 21077, 21099, 21108, 21113, 21120, 21122, 21130, 21132, 21135, 21138, 21150, 21157, 21168-21169, 21180, 21182, 21193, 21203, 21212, 21223, 21232-21233, 21239, 21242, 21245, 21251-21252, 21256, 21259, 21289, 21294, 21298, 21301, 21307, 21313, 21316, 21319, 21327, 21332, 21336, 21338, 21340, 21348, 21352, 21355, 21358, 21361-21362, 21366, 21370, 21373, 21375, 21435, 21447, 21453, 21459, 21469, 21476, 21505-21506, 21509, 21535, 21539, 21557, 21565, 21569, 21571, 21573, 21581, 21593, 21601, 21720, 21732, 21742, 21753, 21759, 21766, 21772, 21775, 21781, 21787, 21793, 21796, 21799, 21802, 21806, 21808, 21812, 22008, 22012, 22016, 22020, 22051, 22059, 22067, 22071, 22079, 22088, 22093, 22097, 22103, 22109, 22121, 22132, 22144, 22154, 22156, 22160, 22162, 22165, 22170, 22172, 22175, 22181, 22191, 22224, 22231, 22252, 22258, 22346, 22349, 22355, 22380, 22389, 22397, 22426, 22458, 22477, 22486, 22494, 22496, 22501, 22519, 22522, 22527, 22573, 22592, 22595, 22604, 22637, 22639, 22647, 22649, 22654, 22659, 22661, 22672, 22677, 22680, 22704, 22760, 22782, 22798, 22803, 22805, 22809, 22813, 22816, 22820, 22824, 22832, 22834, 22839-22840, 22842-22843, 22845, 22847, 22850, 22853, 22856, 22859, 22862, 22866, 22874, 22881, 22887, 22892, 22912, 22932, 22937, 22941, 23006, 23014, 23041, 23048, 23066, 23081, 23089, 23097, 23107, 23115, 23128, 23141, 23150, 23158-23159, 23165, 23169, 23172, 23174, 23203, 23208, 23220, 23223, 23230, 23233, 23236, 23240, 23243, 23247, 23257, 23266, 23272, 23279, 23285, 23288, 23299, 23302, 23305, 23308, 23311, 23315, 23318, 23321, 23324-23325, 23327, 23330, 23333, 23336, 23339, 23343-23344, 23349, 23374, 23376-23377, 23381, 23385, 23390, 23394, 23398, 23402, 23405-23406, 23411, 23416, 23418, 23421-23422, 23426, 23569, 23576, 23580-23581, 23584, 23626, 23629, 23632, 23635, 23639, 23642, 23645, 23668, 23697, 23709, 23716, 23720-23721, 23725, 23729, 23733, 23742, 23768, 23780-23781, 23785, 23789, 23800-23801, 23811, 23853-23854, 23865, 23868, 23886, 23890, 23894, 23898, 23902, 23906, 23910, 23916, 23920, 23924, 23928, 23932, 23936, 23954, 23963, 23970, 23976, 23979, 24020, 24051, 24072, 24078, 24102, 24108, 24157, 24170, 24179-24180, 24189-24190, 24195, 24210, 24213-24214, 24268, 24270, 24303, 24315, 24319, 24323, 24334, 24338, 24342, 24402, 24406, 24411, 24506, 24509, 24609
272D  GSL00238, 246, 250, 259, 293, 306, 309, 359, 363, 371, 377, 391-392, 398, 443, 478, 485, 493, 498, 507, 509-510, 512, 534-535, 569, 589, 592, 594, 628, 651, 669-670, 715-717, 719, 721, 730
272D3 XE  GJ200539-00540, 560, 584
279D  GTL00218, 220, 228-229, 234-236, 239, 241, 244-245, 255-256, 271, 278-280, 282, 287, 291, 308, 310, 336, 340, 343-344, 357-358, 364, 370, 376, 382, 391-394, 407, 409-410, 412-417, 419-420, 443, 446, 453, 464, 467, 471, 476, 500, 506, 519, 523, 534, 536, 547, 550, 552, 558, 562, 564, 569-570, 574-575, 578, 582, 587, 595, 600, 602, 606-607, 621, 626, 628-629, 632, 635, 638, 641, 648, 650-651, 655-658, 662, 671, 675, 680, 690-692, 694, 700, 731, 737, 747, 752-753, 758, 765, 769, 774, 776, 786-790, 795, 816, 818, 823-828, 832-834, 837, 840, 843, 846-847, 849-850, 852, 856-857, 862, 867-868, 872-873, 878-879, 881, 893, 898-899, 901-902, 906, 909-910, 916-918, 920, 924-926, 930, 938, 946, 952, 957, 968-974, 977-978, 982, 985, 993-997, 1002, 1005, 1008, 1011, 1015, 1019, 1021, 1028, 1031, 1035-1036, 1039-1040, 1046, 1058, 1060, 1062, 1075, 1079, 1081, 1089-1093, 1101, 1105, 1108, 1111, 1120-1121, 1126, 1132, 1136, 1139, 1147, 1152, 1156-1157, 1159, 1164-1166, 1169, 1176, 1196, 1203, 1206, 1208, 1210, 1212, 1234, 1246, 1252, 1256, 1260, 1266, 1271, 1278, 1313-1315, 1318, 1320, 1330, 1332-1333, 1335, 1338, 1342, 1350, 1361-1362, 1367, 1371, 1373, 1377, 1382, 1384, 1387, 1393, 1404, 1408, 1411-1413, 1417-1420, 1425-1426, 1428, 1431, 1433, 1435-1438, 1440-1441, 1444, 1447, 1449, 1459, 1461, 1465, 1472, 1474, 1476-1478, 1483-1484, 1489, 1491-1492, 1498-1499, 1512, 1517, 1524, 1532, 1534-1536, 1540, 1543-1544, 1546, 1549-1550, 1556, 1559, 1561, 1565, 1568, 1585, 1588, 1592, 1595, 1598, 1604, 1607, 1621, 1624, 1628, 1634, 1640, 1642, 1644, 1648, 1659, 1668, 1673, 1677, 1679-1680, 1685, 1691, 1696, 1699, 1701-1702, 1704, 1708, 1716, 1719, 1721-1724, 1727, 1729, 1732, 1752, 1755, 1757, 1761, 1763, 1777-1779, 1781, 1785-1786, 1788-1791, 1806-1808, 1811-1812, 1817, 1832-1833, 1835, 1840-1841, 1848, 1850, 1863, 1865-1866, 1872, 1875-1876, 1882, 1887, 1889, 1893, 1896, 1902, 1906, 1918, 1920, 1927, 1931, 1935, 1944, 1952, 1961, 1966, 1976, 1979-1980, 1984, 1994, 1999-2000, 2003, 2005, 2008-2009, 2012, 2016-2017, 2019-2021, 2025-2026, 2029-2030, 2032-2035, 2037-2038, 2050, 2052, 2056, 2066, 2073, 2076, 2080, 2083, 2085, 2088, 2094-2095, 2098-2099, 2106, 2108, 2112, 2117, 2119-2122, 2125, 2127, 2129-2130, 2135, 2137-2138, 2162, 2166, 2169, 2183-2184, 2194, 2196, 2204, 2211, 2216-2217, 2223-2224, 2226, 2230, 2233, 2235, 2239-2240, 2242, 2245-2246, 2253-2259, 2269-2270, 2278-2279, 2286-2287, 2292-2296, 2304, 2316, 2318-2319, 2323, 2326, 2328-2330, 2337, 2339-2340, 2346-2347, 2352-2354, 2359, 2362-2363, 2365-2366, 2373-2374, 2385-2386, 2388-2389, 2395-2396, 2408-2411, 2413-2414, 2416, 2422, 2427, 2429, 2433-2436, 2438, 2441-2442, 2444, 2446, 2448-2449, 2452-2455, 2458, 2460, 2469, 2472, 2474, 2476, 2486, 2492-2495, 2518, 2522-2523, 2525-2526, 2530, 2535-2540, 2556-2557, 2559-2562, 2565-2568, 2570, 2573-2574, 2576, 2578, 2582, 2593, 2605-2606, 2611, 2614, 2616-2618, 2623, 2625, 2627-2630, 2632-2633, 2635, 2637-2639, 2641, 2644, 2654-2655, 2668-2669, 2680, 2684, 2688-2689, 2692, 2695, 2697, 2703-2704, 2708, 2712, 2714, 2717, 2719-2723, 2727-2732, 2735-2736, 2738, 2740, 2742, 2744-2748, 2752-2754, 2756-2763, 2766-2768, 2770-2773, 2777, 2779, 2784, 2792, 2801-2802, 2804, 2809, 2811, 2815, 2822, 2833, 2836, 2839, 2843, 2846, 2850, 2854-2856, 2861, 2864-2868, 2872-2876, 2881, 2884, 2886, 2889, 2893, 2897, 2899, 2904, 2907, 2912, 2922-2923, 2925-2928, 2930, 2932, 2934-2935, 2938, 2942, 2945-2947, 2949, 2952, 2955, 2958-2960, 2965, 2967-2968, 2970-2971, 2973, 2975, 2979-2983, 2985, 2990, 2998, 3005-3007, 3010-3011, 3015, 3017, 3019, 3022-3023, 3027-3030, 3032-3033, 3035, 3040, 3043, 3049, 3051-3054, 3058-3059, 3062, 3064, 3067-3068, 3070-3071, 3073, 3075-3076, 3083, 3085-3086, 3090-3092, 3096-3097, 3105, 3108, 3111-3113, 3127-3128, 3135-3136, 3139-3144, 3147, 3149, 3158, 3164, 3169-3172, 3174, 3176-3177, 3182, 3185, 3187-3190, 3194, 3196-3197, 3199-3200, 3203, 3206-3207, 3213, 3216, 3218-3220, 3226-3228, 3236, 3243-3244, 3249-3252, 3257-3260, 3263-3266, 3268-3271, 3274-3275, 3278-3280, 3283-3287, 3294-3295, 3301, 3310-3313, 3317, 3321-3322, 3326, 3330-3331, 3333-3335, 3340-3341, 3343-3345, 3347, 3351, 3353, 3360, 3364-3367, 3375-3376, 3378-3383, 3389, 3391, 3395, 3400-3402, 3412-3413, 3416-3418, 3420, 3422-3424, 3426, 3430, 3432-3436, 3442-3444, 3447, 3451, 3453-3455, 3467, 3474-3475, 3477, 3481, 3483, 3486, 3489, 3492-3494, 3500-3501, 3504-3508, 3510-3511, 3513, 3515-3518, 3524, 3528, 3532, 3534-3535, 3545-3546, 3549, 3552-3559, 3561, 3571, 3573-3574, 3576-3577, 3579, 3582, 3585, 3587-3591, 3594-3595, 3597-3598, 3600, 3602-3603, 3608, 3610, 3612-3614, 3619, 3624, 3634-3635, 3639, 3643-3648, 3661, 3663-3665, 3671-3674, 3680, 3683, 3686, 3690-3691, 3695-3696, 3699, 3702, 3704, 3710, 3715, 3725, 3739, 3751, 3754-3755, 3762, 3765, 3773, 3782, 3787, 3791, 3793, 3795, 3797-3798, 3806, 3813-3814, 3816, 3821, 3825-3826, 3828-3830, 3835, 3838, 3843, 3852, 3858, 3867, 3879, 3886, 3897, 3899, 3901-3904, 3908, 3917, 3921, 3946-3948, 3950, 3966, 3968-3973, 3977-3979, 3982, 3986-3987, 4012, 4014, 4027, 4029-4030, 4033, 4037, 4042, 4045-4046, 4048, 4051, 4077-4079, 4087-4089, 4134, 4137, 4149-4150, 4155, 4160, 4169, 4174-4175, 4182-4184, 4188, 4192-4193, 4199, 4203, 4206, 4208-4209, 4216, 4218-4219, 4221, 4223-4224, 4226, 4236, 4238-4239, 4247, 4251-4252, 4284, 4288-4289, 4294, 4300-4302, 4305, 4314, 4332, 4334, 4346-4348, 4350, 4354-4355, 4375-4379, 4382-4383, 4385-4386, 4390, 4403, 4410-4413, 4417-4418, 4421, 4426, 4440-4441, 4449-4450, 4452, 4454, 4458, 4462, 4483, 4485-4486, 4492, 4494, 4499, 4508-4509, 4525, 4528-4529, 4532-4533, 4538, 4547, 4553, 4577, 4581, 4590, 4592-4593, 4595-4596, 4598, 4600, 4621, 4624, 4626-4627, 4638, 4646, 4649, 4651-4652, 4661, 4663, 4667-4668, 4682-4683, 4686, 4688, 4693, 4701, 4704-4705, 4711-4712, 4717-4718, 4721-4722, 4733, 4756, 4762-4763, 4768, 4770, 4782, 4785, 4787-4788, 4801-4803, 4808, 4810, 4812-4813, 4818, 4824, 4828, 4832-4833, 4849, 4851, 4854, 4858-4859, 4912, 4929, 4934, 4937, 4939, 4946, 4951, 4954, 4956, 4962, 4965, 4969-4970, 4973, 4976, 4995, 4997, 5002, 5004, 5019, 5023, 5032, 5037, 5039-5040, 5045, 5050, 5054, 5056, 5076, 5082, 5118, 5124-5125, 5128, 5135, 5147, 5156, 5162, 5185-5186, 5189, 5217, 5230, 5241-5242, 5246, 5253, 5261, 5269, 5303, 5328, 5344, 5372, 5379-5380, 5382, 5385-5386, 5388, 5404, 5411-5412, 5442, 5458, 5485, 5490, 5492, 5494, 5539, 5555-5556, 5558, 5560-5564, 5574, 5586, 5588, 5593, 5595, 5607, 5609-5610, 5621, 5624, 5630, 5633, 5657, 5672, 5678, 5694, 5698, 5704-5705, 5712, 5715, 5717, 5720, 5730, 5789, 5798, 5805-5806, 5814, 5816, 5825, 5837, 5840, 5846, 5872-5873, 5883, 5885, 5894-5896, 5898, 5902, 5905-5909, 5913-5914, 5945, 5962, 5964, 5966, 5968, 5975, 5986, 5992, 6005, 6093, 6113, 6121-6122, 6125-6126, 6132, 6140, 6143, 6159, 6161, 6164, 6166, 6195, 6207, 6213, 6219, 6227, 6234, 6236, 6238, 6241, 6245, 6300, 6303, 6310, 6313, 6319, 6322, 6324, 6328, 6347-6349, 6361, 6403, 6409, 6412, 6414, 6455, 6469, 6472, 6475, 6477, 6481-6483, 6504, 6508, 6517, 6526, 6531, 6537, 6539, 6541, 6543, 6548, 6584, 6587, 6589, 6592-6594, 6620, 6624, 6638-6639, 6642, 6647-6648, 6650-6651, 6657-6658, 6667-6671, 6674, 6724, 6727, 6743, 6748, 6787, 6793, 6798, 6801, 6806, 6808, 6831-6832, 6842, 6852, 6854-6855, 6859, 6864, 6874, 6900, 6906, 6913, 6949, 6956, 6961, 6970, 6976, 6978, 6980, 6982, 6986, 7016, 7018, 7034, 7036, 7062, 7065, 7080, 7097, 7109, 7123, 7128-7129, 7136, 7164, 7172, 7178, 7181, 7200-7201, 7210-7211, 7213-7214, 7221, 7228, 7252
287D  HMT00120, 222, 278, 285, 290, 313, 317, 320, 326, 328, 330, 337-338, 341, 344-345, 348, 363, 379, 383, 385, 390, 393, 398-399, 403, 429, 432-436, 446, 448-450, 454, 456-457, 460, 473-474, 477-478, 481-482, 484, 488, 494-495, 499, 540-544, 550, 552, 554-555, 558-560, 563-564, 577-578, 584-585, 587-590, 592-593, 601, 610-612, 615, 631, 633, 635, 644, 646, 648, 657-661, 669-670, 676-677, 683, 691, 717, 755, 779-780, 784-788, 794-795, 798, 826-828, 831, 836-837, 842, 850-851, 866, 868-869, 871-873, 901-902, 912, 938, 960-961, 1062, 1095
297C  GCP00259, 275, 422, 432, 516, 1579
297D 2 XHP  HP200110-00111, 232, 237, 244, 256, 270, 272, 281, 286, 293-294, 300, 303, 306, 309-310, 312, 329, 331, 338, 343
297D XHP  HP700221, 223, 230, 234-235, 237-239, 241-242, 256
299D GTC00304, 311-312, 334, 356, 372, 383, 391, 393-394, 406-407, 418, 422, 425, 429-430, 433, 467, 471-473, 477, 501, 509, 549, 558, 583-584, 632, 634, 639-640, 643-646, 651-652, 661, 664, 678, 688-690, 701, 710-711, 720, 739, 758, 803-804, 807, 810, 817, 821, 825-826, 828, 838, 842-843, 856-857, 863, 890, 892-894, 910, 918, 922, 928, 943, 946, 948, 951-953, 968, 971, 982, 987, 1000, 1004, 1017, 1023-1024, 1028-1029, 1031, 1040-1041, 1043, 1048, 1052, 1074, 1081, 1096, 1103, 1105-1106, 1110, 1114, 1116, 1120-1121, 1127, 1135, 1138, 1167, 1175-1177, 1192, 1196, 1200, 1202, 1221-1222, 1241, 1262-1264, 1268-1269, 1274-1275, 1282, 1284, 1286, 1298, 1321-1322, 1324, 1332, 1337-1338, 1344, 1354, 1359, 1366, 1368-1369, 1372, 1374-1375, 1381, 1386, 1388-1389, 1391-1392, 1396, 1419-1420, 1426-1428, 1436, 1438, 1444, 1454, 1458, 1461, 1475, 1484, 1492-1496, 1508, 1512, 1521, 1539-1540, 1542, 1568, 1593-1594, 1597, 1625-1626, 1628-1629, 1632, 1648, 1653, 1656, 1659, 1661, 1665, 1667, 1670, 1683, 1689, 1697, 1701-1702, 1704-1705, 1709, 1723, 1726, 1728, 1734-1737, 1745, 1747, 1765, 1768, 1772, 1775, 1784, 1799, 1803-1805, 1810, 1817-1818, 1839, 1850, 1854-1855, 1862, 1865-1866, 1868, 1870, 1873, 1877-1878, 1880, 1890, 1903-1904, 1909, 1913, 1918, 1920, 1922, 1927, 1930-1932, 1934, 1939, 1942, 1946, 1956-1957, 1983, 1994-1996, 2018, 2021-2024, 2037, 2057, 2100, 2104-2105, 2113, 2118, 2121-2122, 2124-2127, 2129-2132, 2134, 2136, 2140-2144, 2162, 2166, 2182, 2195, 2197, 2200, 2215-2216, 2221, 2232-2233, 2237, 2239, 2254, 2260, 2266-2267, 2269-2270, 2272, 2276, 2281-2282, 2286-2288, 2292, 2295, 2304, 2309, 2311, 2314, 2317, 2321

HCL00303, 340, 343, 375, 378, 380, 454, 466, 523, 531, 540-541, 564, 597-599, 614, 621, 626, 651, 653, 659, 689, 692, 699-700, 730, 752, 756, 758, 770, 789, 795, 803, 818, 824, 831, 838, 842, 890, 897, 917, 939, 964, 970, 981, 984
302.5C  GBB04423, 5300, 5822, 5828, 6013, 6139, 6375, 6458
303E CR  HHM00107, 110, 119, 135-136, 175, 179, 198, 202-203, 207, 212, 215, 219-220, 223, 239, 246, 259, 263, 265, 269, 280, 299, 347, 372, 411, 422, 444, 446, 489, 491, 493, 500, 502, 618, 1119, 1128, 1159, 1177, 1190, 1206, 1224, 1250-1252, 1260, 1266-1268, 1333, 1382, 1384, 1395, 1411, 1415-1416, 1456-1457, 1483-1484, 1489, 1498-1499, 1530, 1537, 1543, 1555, 1559, 1619-1620, 1630, 1632, 1674, 1677, 1753-1754, 1757, 1765, 1780, 1782-1783, 1806, 1814-1816, 1828, 1838, 1842, 1844, 1879-1880, 1882, 1884, 1895, 1949, 2017, 2019
304.5E 2 XTC  FXT00101-00102, 105-106, 117, 123, 137, 144, 192, 197
305E 2  H5M00132, 134, 146, 151-152, 154, 157, 159-160, 165, 179, 207, 213, 216, 219, 224, 231-232, 234, 237, 260-261, 268-269, 272, 294, 298, 301, 306, 310, 324, 346, 357, 366, 390, 396, 406, 411, 414, 417, 424, 427, 433, 436-438, 467, 494, 497, 499, 522-523, 525, 530, 554, 557, 563-565, 569-570, 572, 577, 595, 598-599, 607, 621-622, 624, 627-628, 632, 650, 655, 673, 680-681, 690, 720, 727, 730, 734-737, 740-743, 747, 749-750, 756, 768, 779, 784-785, 794, 796, 798, 803, 806, 808, 849, 895, 899, 908, 911-913, 927, 930, 938, 943, 946, 958, 961, 971, 979, 987, 990-991, 993-994, 1029-1033, 1035-1036, 1039-1040, 1044-1045, 1055, 1060, 1062, 1064, 1066, 1068, 1071, 1074, 1079, 1106, 1116, 1120, 1123, 1130, 1135, 1138, 1140, 1142-1143, 1145, 1166, 1169, 1171, 1173, 1175, 1178, 1183, 1190, 1200, 1211, 1244-1245, 1247, 1250, 1253, 1259, 1261, 1264-1266, 1271, 1279, 1283, 1293-1294, 1296, 1298, 1309, 1313, 1315, 1320, 1334, 1341, 1358, 1363, 1369, 1374-1375, 1379, 1432, 1443, 1450-1451, 1453, 1455, 1459, 1463, 1479, 1481, 1490, 1505, 1518, 1520, 1522, 1548, 1550, 1561, 1570, 1572, 1579, 1627, 1632, 1643, 1655-1656, 1659, 1672, 1682, 1688, 1690, 1698, 1702, 1704, 1709, 1729, 1743, 1754, 1790, 1794, 1808, 1824, 1835, 1838, 1840-1841, 1861, 1863, 1867, 1873-1878, 1880-1885, 1889, 1891, 1897-1898, 1901-1902, 1904-1905, 1911, 1913, 1915-1916, 1924, 1940, 1945, 1948, 1987, 2003, 2005, 2008-2009, 2013, 2025, 2027, 2037, 2069, 2095-2097, 2099, 2102, 2105, 2108, 2110, 2118, 2154, 2162, 2169, 2179, 2192, 2204, 2235, 2246, 2251, 2266, 2271, 2278, 2283, 2294, 2297, 2306, 2308-2309, 2311, 2317-2318, 2323, 2329-2330, 2334, 2338-2339, 2341, 2346, 2351, 2355, 2359, 2392, 2404, 2426, 2432, 2434, 2440, 2445, 2466-2468, 2471, 2486, 2493, 2495, 2498, 2525, 2528, 2541, 2544, 2548, 2566, 2570, 2579, 2583, 2595, 2618, 2634, 2661, 2676, 2680-2681, 2686-2687, 2691, 2697-2699, 2709, 2714, 2725-2727, 2735-2736, 2742, 2744, 2746, 2749, 2756, 2782, 2809, 2825, 2867, 2873, 2880, 2884, 2887-2888, 2898, 2909, 2923, 2929, 2931, 2953, 2958, 2960, 2962, 2972, 2984, 2987, 2990-2991, 2993-2994, 3007-3008, 3010, 3018-3019, 3039, 3057-3058, 3064, 3069-3070, 3073, 3081, 3084, 3088, 3091, 3108, 3110, 3116, 3160, 3172, 3180, 3184, 3202, 3205-3206, 3210, 3212, 3223, 3234, 3272, 3330, 3338, 3344, 3352, 3370, 3376, 3378-3379, 3382, 3399, 3402-3403, 3438, 3454, 3466-3467, 3469, 3474, 3479, 3489-3491, 3495, 3497, 3501-3502, 3507, 3514-3517, 3519-3522, 3524, 3526, 3530, 3534, 3537, 3544-3545, 3573, 3578-3581, 3586-3587, 3592, 3600, 3605, 3616-3618, 3624, 3626-3627, 3635, 3638, 3653-3654, 3658-3659, 3662, 3667, 3669, 3675, 3689, 3694-3695, 3697, 3702, 3766, 3776-3777, 3785, 3795, 3800, 3803, 3809, 3819-3820, 3849, 3873, 3891-3892, 3894-3895, 3901, 3916, 3932, 3938-3939, 3942, 3952, 3964, 3976-3977, 3979, 3983, 3986-3989, 4028-4030, 4033, 4035, 4074, 4078, 4081, 4083, 4085, 4094, 4109, 4113, 4126, 4128-4132, 4134, 4137, 4146, 4149-4150, 4161, 4178-4179, 4181, 4192-4193, 4200-4201, 4206, 4209-4210, 4212, 4218, 4245, 4249, 4251, 4256, 4263, 4266, 4269, 4280, 4282, 4284-4285, 4288, 4290-4291, 4294-4296, 4299-4300, 4302, 4310, 4340, 4346, 4348, 4350, 4355, 4360, 4362-4363, 4369, 4382, 4384, 4406, 4411, 4417, 4431, 4435, 4437, 4470, 4477, 4485, 4503-4504, 4506, 4519, 4522, 4528, 4530-4531, 4533, 4538-4544, 4546-4547, 4549-4550, 4552, 4555, 4557, 4561, 4577, 4592, 4594, 4596, 4605, 4609-4610, 4612, 4614, 4617-4618, 4621, 4640, 4642, 4673, 4688, 4691, 4694, 4696, 4713, 4739, 4760, 4763, 4766, 4769, 4771-4772, 4774, 4776, 4780, 4783, 4786-4787, 4791, 4802-4803, 4805, 4808, 4814, 4834, 4842-4843, 4855, 4884, 4892, 4894-4895, 4898, 4907, 4913, 4919, 4922, 4927, 4932, 4936, 4938, 4942, 4945, 4947, 4951, 4953, 4962-4963, 4967, 4970, 4973, 4995, 4999-5000, 5003, 5005, 5007, 5009, 5012, 5015, 5018, 5023, 5034, 5063-5064, 5084, 5090, 5094-5095, 5098, 5102, 5104, 5107, 5121, 5127, 5129, 5131-5133, 5135-5136, 5138-5143, 5145-5149, 5155, 5171, 5184, 5192, 5198, 5201-5203, 5211, 5214, 5217, 5220-5221, 5224, 5239, 5259-5261, 5264-5266, 5276, 5280, 5282, 5284, 5289-5290, 5300, 5372, 5379-5380, 5382, 5386, 5388, 5390-5391, 5393, 5395-5396, 5398, 5403, 5410-5411, 5418, 5420, 5426, 5433, 5436, 5442, 5444, 5448, 5451-5453, 5457-5458, 5460, 5466-5470, 5472, 5474, 5478-5479, 5486, 5500, 5519, 5524, 5569, 5574, 5581, 5583, 5590, 5598, 5619, 5631, 5642, 5655, 5661, 5669, 5676, 5682, 5711-5712, 5719-5720, 5726, 5730-5732, 5749, 5751, 5757, 5760-5761, 5764, 5771-5772, 5782, 5833, 5843, 5845-5848, 5853, 5857, 5864, 5942, 5944, 5946-5947, 5952-5953, 5955-5960, 5977-5978, 5983-5987, 5991-5992, 5997, 6011, 6021-6022, 6035, 6038, 6044, 6087, 6091, 6095, 6101, 6105, 6107, 6132, 6154, 6158, 6163, 6167, 6170, 6177-6179, 6181, 6185-6186, 6189, 6192, 6218, 6230, 6234, 6240, 6242, 6257, 6260, 6279, 6281, 6289, 6293, 6295, 6348, 6350, 6375, 6377, 6388, 6395, 6436, 6442, 6446, 6454, 6456, 6482-6484, 6487, 6494, 6510, 6517, 6521, 6531-6533, 6539-6540, 6545, 6547, 6550, 6552, 6589, 6652, 6661, 6663, 6665, 6673, 6678, 6687, 6692, 6698-6699, 6728, 6741, 6764, 6770, 6774, 6777, 6794, 6796, 6802, 6826, 6873, 6933, 6937, 6955, 7005, 7026, 7028, 7039, 7042, 7067, 7073, 7075, 7079-7080, 7084, 7105-7106, 7110, 7147-7148, 7177-7178, 7223, 7254, 7258, 7263-7264, 7282, 7284, 7303, 7306, 7315, 7320-7321, 7323-7324, 7326, 7328-7330, 7333-7334, 7343, 7347, 7366, 7387, 7410, 7417, 7422, 7473, 7476, 7482, 7486, 7510, 7520, 7524-7525, 7528-7530, 7532-7533, 7540, 7556, 7558, 7560, 7584, 7617, 7621, 7692, 7704, 7742, 7752-7753, 7755, 7758, 7763, 7766-7771, 7774, 7778, 7790, 7802, 7805, 7816, 7818, 7822-7824, 7828, 7864, 7929-7931, 7933, 7935, 7938-7939, 7955, 8006-8008, 8014, 8016, 8020-8021, 8033-8034, 8038, 8042, 8044, 8048-8050, 8063, 8066-8067, 8070, 8073, 8075, 8077, 8084, 8088, 8091, 8139, 8141, 8147, 8149, 8151, 8154, 8156, 8163, 8167, 8169, 8172, 8174, 8176, 8188-8189, 8260-8261, 8264, 8266-8267, 8276, 8281, 8286-8287, 8295, 8298, 8354, 8362, 8370-8371, 8374, 8377, 8387, 8395, 8398, 8403-8404, 8407, 8409-8412, 8414-8417, 8419, 8426, 8476, 8486-8487, 8489, 8507, 8512, 8549-8550, 8553-8554, 8559, 8566, 8571, 8573, 8582, 8588, 8624, 8637, 8640, 8643-8645, 8652, 8654, 8657-8658, 8661, 8666-8667, 8669, 8671, 8734, 8747, 8755, 8764, 8779, 8782, 8787, 8790, 8796-8799, 8806, 8809, 8827, 8829, 8861, 8867, 8875-8876, 8898, 8913-8914, 8995, 9000, 9004, 9050, 9061, 9064, 9068, 9074, 9081-9082, 9089, 9098, 9103, 9107, 9110, 9114-9115, 9235, 9244, 9255, 9273, 9303, 9306, 9310, 9312, 9314-9315, 9317, 9319-9320, 9332, 9369, 9413-9414, 9419-9420, 9448-9449, 9453, 9493, 9498-9499, 9531, 9534, 9540, 9542, 9544-9545, 9560-9561, 9568-9569, 9590, 9594-9595, 9663, 9665, 9679, 9693, 9719, 9721-9722, 9734-9735, 9747, 9749-9752, 9754, 9756-9759, 9776, 9787, 9843, 9929-9930, 9961, 9967, 10021, 10037-10038, 10047, 10053, 10073-10074, 10079, 10083, 10086-10087, 10112-10114, 10118-10119, 10147, 10210, 10238, 10244, 10341-10346, 10348, 10353-10355, 10361, 10366-10367, 10370, 10377, 10380, 10387, 10390, 10399, 10401-10402, 10457, 10476, 10478, 10481, 10489, 10497, 10500, 10520, 10524-10525, 10535-10536, 10859, 11110, 11653, 11660, 11679, 11685, 11802, 11946
308D CR FYC00114, 157, 171, 281, 513, 1225-1226, 1275, 1282, 1615, 1640, 1733, 1863, 1892, 1895, 1897, 1921, 1931, 2061, 2065, 2091, 2097, 2128, 2145, 2253, 2262, 2328, 2332-2333, 2336, 2432, 2479

GBT00142, 211, 271, 510, 613, 628, 663, 696, 700, 720
308E CR  GBJ00299-00300, 303, 341, 353-354, 373, 376, 380, 415, 436, 466, 495, 515-516, 534, 539-540, 663, 723, 737, 742-743, 751, 790, 814, 855, 902, 962, 969, 1042, 1097, 1128, 1135, 1138, 1148, 1194, 1233, 1259, 1338, 1354, 1357, 1381, 1390, 1413, 1434, 1567, 1594, 1609, 1625, 1638-1639, 1729, 1746, 1751, 1769, 1771, 1776, 1843, 1852, 1870, 1876, 1913, 1927, 1977, 2016, 2018-2020, 2031, 2038, 2050, 2056
415F 2  HWA00153, 193-194, 199-201, 203, 205-206, 231-232, 234-235, 315, 317-318, 326-328, 332-333, 356, 456, 935
420E  HLS00446, 465, 496, 743, 1146, 1397, 1625, 1795, 1816, 1897, 2145, 2352, 2492, 2498, 2674, 2889, 2903, 2908, 3084, 3206, 3491, 3685, 3692, 3703, 4059, 4209, 4282, 5047, 5293, 5514, 5542, 5840, 6247, 6682, 6843, 6858, 6867-6868, 6916, 7254, 7488, 7642, 8204, 8321
450F  HJR00175-00176, 182, 185-186, 188-191, 208, 222, 225, 229, 264, 269, 282, 300, 305, 326, 337, 355, 357-358, 373, 386, 401-402, 409-410, 413, 441, 454, 458, 481, 483-484, 495-496, 513, 529, 539, 548-549, 551, 561, 566, 611, 649, 771
906M  H6600228, 230, 267, 270-271, 273-274, 276-277, 279-283, 291, 309, 374, 379, 381-384, 386-387, 485, 487, 489, 494, 527, 531-532, 534, 536, 545, 547, 549-550, 555, 564, 566, 568, 599, 601, 609, 619-620, 627, 630-631, 635, 640, 646, 649, 657, 743, 790-793, 807, 854, 935, 943, 951, 1013, 1021, 1024, 1028, 1030, 1151-1152, 1154, 1161, 1163, 1180, 1229, 1288, 1290, 1300, 1325, 1337-1338, 1361, 1956, 2049, 2109, 2114, 2116, 2198, 2204, 2208-2209, 2219-2221, 2224, 2227, 2229, 2235, 2335, 2337, 2341, 2344, 2348, 2352-2353, 2355, 2359-2360, 2374, 2378, 2381, 2404, 3406, 4197, 4225, 4229-4232, 4239-4245, 4300-4303, 4306, 4316, 4318-4319, 4321, 4323-4324, 4326-4327, 4329, 4391
907M  H7700336, 451, 534-535, 695
908M  H8800263, 284-285, 287, 291, 294, 341, 349, 352, 363-366, 370, 388, 396, 399, 401, 407, 409, 411, 423, 579-580, 582-583, 592, 597, 654-655, 660, 689, 693, 696-697, 700, 854, 875, 933, 937-938, 1006-1008, 1018, 1042, 1046, 1066, 1105, 1137, 1146, 1292, 1299, 4374
910M (T4F HRC)  H2200158, 206
914M (T4F HRC)  H2400176, 178, 180, 187, 190, 209-210, 445, 634, 1064, 1221
918M (T4F HRC)  H2600164, 183, 187, 191-192, 210, 231, 252, 1023, 1028-1029, 1032, 1035, 1103, 1118, 1120, 1130
930M  HEY00106-00107, 250-263, 266-269, 271-273, 275-288, 290-298, 301, 303-310, 312-319, 321-336, 338-339, 341-343, 346-349, 352-361, 363-366, 368-371, 373-380, 382-384, 386-389, 391-392, 396-398, 400, 402-409, 411-413, 552-555, 558-577, 99903
D3K 2 LGP  GAE00177
TH406C  GAT00164, 167, 171, 216, 243, 273, 293, 304, 311, 315, 361

PARTS NEEDED

Qty

Part Number Description
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Alternate) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Before going to the Customer Site:

1. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.

Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab Sales Support. Click on the guide for config files named Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

2. Download the flash files and any needed configuration files to your laptop for updating the PL641 radio, table below shows the minimum software requirement:
.
Image1.1.1
 
At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. If the device is a stand-alone PL641 (No Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). This step is not needed if PL641 is part of an Elite system.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in REHS9111.

6.Perform the device swap using instructions found in REHS9111. Installation of the new PL641V2 Radio also requires the update of the Antenna. While performing the device swap it is also necessary to remove the old antenna and replace it with one of the 4G antennas referenced in the parts list above. Communication will fail if 4G antenna is not installed. The device only needs one antenna, even though both hard mount and adhesive mount options are provided. Select the version best suited to replace the existing antenna. Dispose of removed radio and antenna per local guidelines.

7. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

8. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat ET. This step is not needed if PL641 is part of an Elite system.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

12. If a network manager is present (Elite Installation) then update the network manager software as shown in Table 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See example Image 1.2.1 below) and industry group for asset.
.
Image1.2.1
 
Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR TIGHTENING THE TIGHTENER BOLTS ON THE FAN DRIVE BELT TIGHTENER ON CERTAIN 785 AND 789 OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 384-9906, 384-9907, 384-9908, 0R-9751, 10R-6389, AND 10R-6388 CRANKSHAFTS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING POWER TRAIN BLOWER MOTOR ON 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN POWER CABLE AND INSPECTING AND REPLACING THE HARDWARE ON THE MAIN POWER RELAY IN THE CAB OF CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 20R-4681 REMAN WHEEL MOTOR ON CERTAIN 794 AC AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS