PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS [UEBE0625]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS

UEBE0625-00

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21Apr2020

U-227

A-181

D-212

O-212

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46656

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46656" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
216 B 3	JXM00810, 852, 986, 1407, 1869, 1904, 2141, 2144, 2146, 2186, 2265, 2268, 2509, 2656, 2683, 2905, 2910, 3087, 3759-3761, 3764, 3774-3777, 3780, 3786, 3798, 3839, 3846, 3918
232D 3	JHS00100
246C	JAY00384, 440, 831, 1296, 2063, 2400, 2749, 2783, 2785, 2809, 3100, 3450, 3603, 3953, 4126, 4314, 4494, 4539, 4593, 4760, 4910, 4913, 4926, 5110, 5131-5132, 5237, 5276, 5453, 5621, 5675, 5723, 5759-5760, 5897, 5910, 5931, 5935, 5958, 5968, 5997, 6054, 6137, 6151, 6159, 6174, 6183, 6192, 6196, 6211, 6376, 6406, 6412, 6437, 6444, 6456, 6458, 6470, 6489, 6572, 6582, 6592, 6725-6726, 6750-6751, 6931, 6942, 7044, 7061-7062, 7064, 7070, 7073, 7076, 7090, 7116, 7120, 7127, 7129, 7158, 7168, 7203, 7226, 7234, 7283, 7355, 7387, 7389, 7499, 7527, 7715, 7724-7725, 7761, 7932-7933, 7956, 7958, 7960, 7963, 7975, 8101, 8263, 8422, 8446, 8479, 8506, 8547, 8760, 8762, 8764, 8780, 8786, 8815, 8827, 8855, 8857, 8874, 8936, 8947, 8999, 9007, 9045-9046, 9049, 9071, 9078, 9154, 9162, 9222
246D3	KC600111, 549, 599, 655, 760
272D3	HX200135, 521, 584, 590, 609, 643, 699
277C	JWF00258, 370, 575, 603, 2175, 2583, 2646, 2677, 2699, 2758
289C	JMP00597, 646, 651, 1033, 1037, 1069, 1357, 1359, 1395, 1475, 1714, 1735, 1737, 1746, 1808, 1828, 1876, 1915, 2195, 2366, 2370, 2444, 2494, 2501, 2517, 2521, 2578, 2632, 2672, 2674, 2741, 2777, 2870, 2961, 2968, 3005, 3023, 3113, 3133
289D 3	JX900140-00141, 796, 870, 1037, 1061, 1067, 1083, 1400, 1404, 1411, 1458, 1464, 1466, 1489, 1525, 1669, 1753, 2024
299C	JSP00292-00293, 306, 331, 393, 582, 874, 975, 984, 1147, 1162, 1215, 1246, 1328, 1339, 1364, 1380, 1686, 1726, 1760, 1806, 1881, 1978, 1987, 2019, 2076, 2079, 2087, 2095, 2210, 2248, 2312, 2314
299D XHP	JST00244, 272-273, 283, 289, 292, 328-331, 352, 359, 399-400, 404, 406-407, 410, 414, 426, 430, 433, 441, 443-444, 447, 454-455, 461-462, 465, 489-491, 493, 496, 517, 519, 522, 525, 527, 530, 562-563, 566, 570, 575, 580, 588, 597-598, 615-616, 618, 632-633, 640-641, 651, 674, 696, 700-702, 719-720, 745, 749, 755, 766, 769, 778-779, 782, 787, 806, 811, 813-814, 833, 839, 843, 850, 864, 871, 899-900, 922, 929-930, 939, 942, 958, 964, 974, 983, 989, 995, 1005, 1008-1009, 1011, 1048, 1072-1073, 1077, 1079-1081, 1084, 1092, 1095, 1113-1114, 1116, 1133, 1153, 1155-1157, 1170-1171, 1176, 1180, 1183, 1185, 1188, 1193, 1200, 1202, 1205, 1221, 1248-1250, 1252, 1255-1256, 1261, 1263-1264, 1266, 1269-1272, 1279, 1282, 1284-1285, 1289-1293, 1300, 1302, 1304, 1311, 1332, 1338, 1342, 1346-1350, 1355-1357, 1361, 1387, 1389, 1392, 1394, 1398-1399, 1401, 1408, 1412-1413, 1415, 1419, 1422-1424, 1428, 1435-1436, 1439, 1441, 1450, 1454-1455, 1457, 1459-1462, 1465
301.8C	JSB02751, 5985, 6406, 6982, 7011
303.5E 2	JWY00116, 118, 125-127, 130, 140, 162, 166, 178, 184, 207, 211, 240, 249-251, 257, 261, 264, 272, 281, 290-291, 293, 296, 302, 307, 347, 355, 359, 361, 365, 367, 378, 385, 395, 398, 402, 425, 431, 440, 448, 456, 474, 476, 478, 480, 503, 509, 516-518, 520-521, 525, 529-530, 566, 568, 570, 573, 585, 609, 612, 616, 627, 647-648, 651-652, 654-656, 658, 670, 707, 709, 713, 717-718, 720, 774, 776-777, 804, 807, 809, 821, 838-841, 844, 850, 854-855, 857, 860, 863, 870, 879-881, 891-892, 906-907, 913-915, 918, 926, 928, 938-939, 943, 946, 949, 951-952, 954-956, 958, 961, 963, 1001, 1004, 1008-1009, 1013, 1016, 1040, 1046, 1049-1050, 1052, 1063, 1072, 1075, 1078, 1084, 1088, 1091-1093, 1099, 1114-1115, 1120, 1123, 1126, 1129, 1134, 1136, 1145, 1147, 1154, 1156, 1160-1161, 1163, 1166, 1182, 1188, 1207, 1214, 1223, 1227, 1231, 1233, 1239, 1247-1248, 1254-1257, 1260, 1262-1263, 1266-1269, 1271-1272, 1274-1275, 1277, 1281, 1291, 1299, 1313, 1319, 1323, 1326, 1328, 1331, 1336-1337, 1342, 1347, 1349, 1351-1352, 1355-1356, 1373, 1385, 1388-1389, 1391, 1393, 1396, 1398, 1402-1404, 1406, 1424, 1433, 1439-1441, 1444-1445, 1449, 1457-1460, 1484, 1495, 1497-1498, 1502, 1505, 1512-1514, 1517, 1522-1523, 1525-1526, 1537, 1550, 1558, 1560, 1563, 1566, 1587, 1604, 1610, 1617-1618, 1623, 1626, 1631, 1633, 1659-1660, 1672, 1674, 1678, 1685, 1691-1692, 1697-1698, 1708, 1720, 1723, 1726, 1741, 1745, 1757, 1759, 1765, 1778-1779, 1783, 1796, 1810, 1813-1814, 1817-1820, 1822, 1825, 1827, 1841, 1855, 1857, 1860, 1871, 1904, 1911, 1925, 1929, 1931, 1955, 1976, 1986, 1988, 1999, 2003, 2008, 2014-2016, 2020, 2023, 2038, 2048-2049, 2051, 2060, 2062-2064, 2069-2072, 2074, 2077, 2122, 2126, 2130, 2135, 2137, 2143, 2146, 2150-2151, 2155-2156, 2158-2160, 2162, 2193, 2201, 2203, 2208, 2210, 2213, 2216-2219, 2244, 2247, 2255, 2264, 2266-2267, 2271, 2273-2276, 2280, 2282, 2285, 2287, 2305-2306, 2314, 2317, 2335, 2339-2341, 2344, 2351, 2356, 2359, 2362, 2367, 2399, 2401, 2404, 2411, 2417, 2420, 2422-2424, 2430, 2432, 2440, 2446-2448, 2453, 2459-2460, 2462, 2471, 2474, 2477, 2479, 2540, 2551-2552, 2557, 2560, 2562, 2572, 2619, 2624, 2627, 2639, 2645, 2652, 2654, 2663, 2678, 2681, 2684, 2687, 2740, 2742, 2746-2747, 2752, 2755, 2757, 2759-2760, 2763-2764, 2769, 2771, 2776, 2793-2795, 2831, 2836-2837, 2839, 2848, 2857, 2859, 2872, 2874-2875, 2877, 2882, 2890, 2896-2897, 2899, 2909, 2912, 2948, 2951, 2958, 2968, 2970, 2993, 2997, 3002, 3005, 3016, 3018, 3026, 3037, 3042, 3056, 3091, 3119, 3138, 3144-3146, 3148, 3151-3152, 3161, 3164-3166, 3171, 3187-3188, 3190, 3193, 3196, 3201, 3237, 3240, 3245, 3248, 3250, 3268-3269, 3275, 3278, 3280, 3283-3285, 3306-3307, 3309, 3315-3316, 3318, 3323, 3327, 3334, 3338, 3340-3341, 3345, 3350, 3364, 3371, 3374, 3384, 3395, 3404, 3407, 3415, 3417, 3429, 3482, 3490, 3497, 3542, 3568, 3582, 3585, 3589, 3591, 3594, 3605, 3611, 3617-3618, 3620, 3627, 3641, 3661, 3669-3670, 3675-3677, 3687, 3702, 3719-3721, 3730, 3735, 3739, 3766, 3769, 3852, 3855, 3859, 3863, 3877, 3879, 3886-3888, 3890, 3892, 3912, 3915, 3929, 3931, 3990, 3993-3994, 3998, 4000, 4007, 4042, 4045, 4047, 4050-4051, 4059, 4062, 4064, 4066, 4075, 4093, 4096, 4099, 4102, 4130, 4136, 4138, 4150, 4155, 4157, 4159, 4165-4168, 4170, 4176, 4178, 4196, 4207, 4227, 4229-4230, 4232, 4236, 4239, 4250-4251, 4260, 4264, 4267-4268, 4279, 4286, 4288-4291, 4309, 4330-4331, 4342-4343, 4355, 4359, 4363-4364, 4368, 4372-4374, 4376, 4378-4379, 4381, 4383, 4391, 4406, 4408-4410, 4412-4413, 4439, 4441, 4444-4445, 4451, 4455, 4465, 4514-4519, 4531-4532, 4540, 4545, 4555, 4567-4568, 4571, 4575-4577, 4618-4620, 4648, 4653, 4655, 4657, 4659-4660, 4662-4664, 4666, 4671, 4691, 4694, 4700, 4724, 4729, 4731-4732, 4750-4751, 4760-4761, 4764, 4768, 4772-4773, 4872, 4883, 4896, 4901, 4904, 4908-4911, 4914, 4916, 4933, 4961, 4972, 4985, 4987, 5006, 5018, 5021-5022, 5027, 5030, 5032, 5034-5035, 5041, 5079, 5084, 5088, 5097, 5103, 5109-5110, 5115, 5136, 5138, 5155, 5167-5168, 5172-5175, 5206, 5237, 5249, 5253, 5269, 5282, 5290, 5294, 5306-5307, 5319, 5324, 5335-5336, 5360, 5420, 5433, 5443, 5452, 5460, 5468, 5505, 5534-5535, 5563-5564, 5571, 5608, 5637-5638, 5652, 5656, 5665, 5689, 5694, 5699, 5716, 5735, 5747, 5791-5792, 5794, 5888, 6520
305C CR	HWJ00367, 627, 935, 1682, 1750, 1986, 2166, 2225, 2748, 3321, 3408, 3564, 3645, 3727, 3734, 4486, 4490, 4579, 4655
307E 2	KC900115-00116, 118, 133-134, 136, 139, 145, 148, 175, 180, 225-227, 243, 259-260, 263-264, 296, 315, 323, 365, 380, 382, 401, 419-420, 451-453, 463, 515, 517, 520, 525-527, 552-554, 576-577, 585, 624-625, 638, 652-654, 667, 674, 676, 680, 737, 740, 748, 752, 758, 804, 813, 852, 855, 905-906, 915, 920, 927, 957, 998-999, 1009, 1031, 1053, 1058-1060, 1083-1084, 1086, 1090-1091, 1096, 1125, 1139, 1174
308C CR	KCX00237, 1160, 1168, 1876-1877, 2283, 2291
416F 2	HWB00164, 169, 172, 185-186, 189, 191-192, 220-221, 225-226, 275, 342, 344, 346, 350-351, 353, 392, 398, 427-428, 430, 472, 510, 560, 566-567, 631, 656, 658, 660, 711, 763, 789-793, 1260, 2388, 2406, 2412, 2417
420F 2	HWC00156, 169, 171, 173, 196, 215, 230-231, 253, 262, 276, 292, 296, 363, 381, 385, 407, 418, 466-467, 470-471, 508, 522, 555, 558-559, 567-568, 572, 595, 609, 611, 663, 677, 694-695, 701, 710, 719, 726, 729, 733, 738, 743-744, 749-751, 760, 762, 765, 769, 777, 780, 784-785, 787, 789, 800-801, 806, 838, 895, 900, 903-904, 909-910, 914, 918, 922, 924-928, 930, 932, 935, 939-940, 942, 945-946, 948-949, 951, 954, 979, 984, 986, 1008, 1018, 1021, 1075-1076, 1127, 1129, 1148-1149, 1167, 1413, 2130, 2761, 4463, 5533, 5622, 5652, 5673, 5682, 5693, 5708, 5718, 5732, 5734, 5742, 5772-5773, 5783
420F 2 IT	HWD00194, 227-228, 239, 275, 278, 296, 308, 336, 355, 357, 360, 370, 372, 375, 423, 426, 430, 435, 466, 512-514, 542, 565-566, 568-569, 574, 579, 583, 586, 596, 599, 603, 606, 612, 614-615, 617, 627, 636, 650, 652-653, 661, 663, 665, 667, 674, 701, 703, 706-707, 710, 755, 775-776, 803, 808, 812, 832, 853, 857, 863, 867, 869, 932-934, 936, 1290, 2322, 2327, 2329, 2677, 4195, 4561-4562, 4564, 4566, 4592, 4597, 4613, 4615, 4635, 4642, 4776, 4779
420F IT	JWJ00159, 205, 208, 216, 228, 247, 255, 259, 279, 333, 346, 365, 383, 404, 426, 447, 492, 546, 585, 620, 622, 627, 664, 670, 672, 694, 781, 791, 818, 833, 851-854, 929-932, 934, 945, 964, 980, 989-990, 994-995, 1020, 1024-1025, 1028, 1031-1032, 1038, 1048, 1061, 1064-1065, 1073, 1076, 1080, 1089, 1130, 1141, 1189, 1192, 1205, 1212, 1215, 1233, 1258-1259, 1271, 1288, 1291, 1314, 1328, 1351-1352, 1360, 1366, 1387, 1390, 1427, 1445, 1520, 1551, 1557, 1584, 1597-1598, 1702, 1712, 1728-1729, 1739, 1750, 1752-1753, 1759, 1798, 1880, 1894, 1920, 1923, 1941, 1968, 1980, 2001, 2069, 2149-2150, 2166, 2212, 2284, 2288, 2290, 2309, 2364, 2402, 2408, 2414-2415, 2434, 2459, 2470, 2492, 2499, 2522, 2524, 2569, 2687, 2697, 2767-2769, 2778, 2798, 2800, 2846, 2876, 2880, 2914-2915, 2924, 2936, 2994, 3014, 3026, 3042, 3052, 3056, 3071, 3076, 3078, 3084, 3122, 3162, 3164, 3170, 3180-3183, 3207, 3218, 3227-3230, 3234, 3240, 3242-3244, 3246, 3251, 3269, 3271, 3276, 3283
430F 2	HWE00167, 169, 173-174, 176-180, 185, 188, 207, 214-215, 222, 238, 261, 307, 319, 321, 334, 338-340, 342-343, 355, 360, 362, 365, 367, 375-376, 378, 386, 392, 395-396, 398, 1201, 1228, 1230, 1234
430F 2 IT	HWG00169, 178, 184, 205, 209, 218-221, 250, 282-283, 306, 309, 434
906H 2	JRF00191, 304, 306-307, 336, 390, 545, 608, 865, 871-872, 998, 1074, 1125, 1229, 1301, 1338, 1349, 1379, 1406, 1418-1421, 1451, 1464, 1483, 1488, 1502, 1539, 1543, 1584, 1676, 1686, 1704, 1711, 1747, 1770, 1884, 1972, 1997, 2004, 2017, 2054, 2058, 2083, 2092, 2141, 2148, 2177, 2180, 2212, 2232, 2263, 2305, 2326, 2342, 2346, 2427, 2430, 2432, 2454, 2472, 2478, 2492, 2497-2498, 2500, 2502-2504, 2510, 2514-2515, 2522, 2525, 2587, 2602, 2621-2623, 2654-2655, 2677, 2680, 2699, 2706, 2745, 2753, 2815, 2871-2872, 2883, 2895, 2899, 2917, 2942, 2947, 2949, 2957, 2964, 2971, 2986, 2988, 2991, 3003, 3007, 3010, 3015, 3028, 3048, 3060, 3064, 3071, 3101, 3103, 3105, 3128, 3144-3145, 3195, 3202, 3217, 3318
907H 2	JRS00308, 510, 596, 600, 602-603, 605, 607-609, 612-616, 1139-1142, 1144-1146, 1153, 1169, 1173-1174, 1177, 1180, 1206
908H 2	JRD00158, 222, 329, 355, 399, 434, 446, 462, 556, 564, 567, 569-570, 596, 641, 643, 667, 738, 797, 1082, 1111, 1135, 1276, 1280, 1287, 1293, 1297, 1310, 1313, 1316, 1319, 1452, 1482, 1530, 1543, 1556, 1561, 1601, 1619, 1820, 1823, 1826, 1835, 1837, 1927, 1948, 1960, 1998, 2027, 2030, 2049, 2055, 2061-2062, 2070, 2073, 2075, 2078, 2081-2082, 2088, 2091-2093, 2105, 2126, 2143, 2146, 2150-2152, 2156-2157, 2159, 2162, 2167, 2174-2175, 2177-2178, 2185, 2188, 2190, 2192, 2201, 2209, 2281, 2292, 2296, 2303, 2314-2316, 2318-2319, 2321-2323, 2325-2326, 2354, 2397, 2402, 2405, 2407-2408, 2410-2411, 2413, 2415-2417, 2447, 2478, 2555, 2583, 2660, 2672-2673, 2680, 2683, 2692, 2696, 2709-2710, 2718, 2732, 2737, 2780, 2797, 2808, 2823, 2825, 2937, 2951, 3005
924H	HXC00249, 295, 434, 663, 727, 901, 1154, 1379, 1381, 1474, 1828, 1936, 1992, 2057, 2134, 2262, 2311, 2435, 2734, 2900, 3031, 3117
924H Z	JZZ00417
938M	J3R00142-00144, 451-456, 459, 461-474, 477-479, 481, 484-488, 490-492, 494, 496-497, 499-503, 505, 507, 510, 513-514, 516-517, 519, 521-522, 527, 529, 535, 542, 546, 548, 552-554, 556, 558-560, 562-563, 570, 575, 579, 589-590, 595, 598-600, 607, 609, 611, 613-614, 616-619, 622-623, 626, 629, 631, 633-636, 639, 641, 645, 649, 651, 656, 661-663, 665-668, 673, 675, 679, 685-686, 688-692, 694-696, 699-700, 703-704, 708-712, 718-719, 723, 727, 729, 731-732, 734, 738-739, 741, 743, 748-749, 755-757, 767-769, 773-774, 777-778, 780-781, 783-786, 788, 791, 798-799, 801-802, 804-805, 808, 810, 812-814, 818-819, 821-822, 824-825, 827-835, 839, 841, 845, 850, 871-873, 875, 877, 879-880, 889, 891, 898, 901-902, 904, 909, 915-916, 923, 932, 934-935, 938, 940, 943-946, 948, 950-951, 953, 955, 957, 959-960, 962-965, 967-969, 971-974, 977-983, 986, 991-994, 1002-1003, 1007, 1016, 1018, 1020-1021, 1027, 1030-1031, 1033-1034, 1038, 1040-1051, 1053, 1055-1056, 1059-1062, 1066-1067, 1070-1073, 1078, 1081-1082, 1085-1089, 1092-1094, 1098-1103, 1105-1106, 1111, 1114, 1116-1117, 1119-1120, 1122, 1124-1126, 1128-1133, 1135, 1138, 1141-1142, 1145, 1155, 1157-1162, 1164-1170, 1173-1175, 1177, 1180, 1182, 1187, 1190, 1192-1193, 1195, 1197, 1201-1202, 1208, 1211-1212, 1214-1217, 1219-1221, 1227, 1233, 1701, 1705, 1710, 1714-1717, 1723, 1728-1729, 1731, 1733, 1735-1736, 1738, 1740, 1744, 1746, 1748, 1755-1756, 1761, 1763, 1766, 1768-1769, 1772-1773, 1779-1781, 1783, 1791, 1794, 1798, 1805, 1810-1815, 1817, 1819, 1821, 1824-1827, 1829, 1833-1834, 1836, 1838-1839, 1841-1843, 1845-1847, 1850-1851, 1855, 1857-1860, 1862-1869, 1872, 1876, 1880, 1883, 1887-1888, 1892-1896, 1902, 1917-1920, 1923, 1925-1926, 1930, 1935, 1941, 1955, 1960, 1968, 1975, 1977, 1986, 1994, 2016, 2023-2024, 2027-2028, 2030, 2033, 2039-2040, 2043-2044, 2046, 2048-2049, 2051-2053, 2055, 2057-2058, 2061-2062, 2064, 2067-2068, 2071-2073, 2075, 2077, 2080, 2084, 2086-2088, 2090-2091, 2097, 2101, 2105, 2114, 2118-2120, 2127, 2135, 2137-2141, 2143-2145, 2147-2148, 2150, 2152, 2154, 2156-2157, 2159, 2163-2164, 2166, 2169-2170, 2173-2175, 2182, 2185, 2188, 2196-2197, 2200-2206, 2212-2214, 2221-2228, 2232-2235, 2238, 2241, 2243-2244, 2249, 2252-2253, 2255-2257, 2259, 2262, 2268-2270, 2272, 2279, 2281, 2284, 2288-2289, 2294-2295, 2299, 2303, 2305-2306, 2310-2312, 2314-2317, 2319-2320, 2323, 2327-2328, 2330, 2335-2337, 2339-2341, 2344, 2346-2347, 2349, 2355-2358, 2360, 2363-2366, 2369-2372, 2376-2377, 2383-2384, 2388, 2391, 2393, 2399, 2402-2403, 2405, 2407-2411, 2414, 2416-2417, 2420-2422, 2425-2435, 2437-2439, 2441, 2443-2444, 2446-2450, 2452, 2455-2463, 2466-2467, 2471-2473, 2476-2480, 2482-2483, 2485, 2487, 2492-2493, 2495, 2499, 2502-2503, 2505-2506, 2510-2512, 2515, 2519, 2523-2526, 2529-2530, 2532-2534, 2536, 2538-2540, 2545, 2547, 2550, 2554-2556, 2558-2559, 2561, 2563, 2566-2567, 2569, 2574-2575, 2579, 2581, 2584-2586, 2589, 2594-2595, 2598-2599, 2601-2602, 2605-2606, 2609-2613, 2615-2620, 2623, 2626-2629, 2633-2638, 2641-2645, 2647, 2650-2651, 2654-2657, 2659, 2663, 2665, 2667, 2671-2675, 2677-2680, 2683-2688, 2695-2696, 2704, 2706-2707, 2709-2711, 2722-2726, 2730, 2732, 2739-2740, 2742, 2744-2745, 2750-2755, 2757, 2760-2770, 2772, 2774, 2779, 2784, 2786, 2792-2793, 2796, 2799, 2802, 2805, 2807-2812, 2814-2817, 2820, 2822, 2824, 2826-2827, 2829, 2832, 2834-2843, 2845-2848, 2851-2853, 2855-2876, 2879-2880, 2882, 2884-2885, 2887-2893, 2895-2900, 2902-2908, 2911, 2913-2914, 2916, 2920, 2925, 2928-2929, 2931, 2933-2934, 2937, 2939, 2941-2942, 2946-2947, 2949-2951, 2953, 2955, 2957, 2961, 2964, 2966-2968, 2970-2973, 2975-2976, 2980, 2982-2984, 2988, 2990-2994, 2996-2997, 3003, 3005, 3007, 3009, 3012-3016, 3018-3026, 3031, 3034, 3036-3037, 3039-3040, 3042-3043, 3045, 3047, 3050, 3055, 3057, 3060, 3062-3064, 3066-3068, 3070-3071, 3073, 3075-3076, 3081-3084, 3087-3089, 3091, 3093, 3095-3096, 3103, 3107-3109, 3114-3126, 3130-3132, 3134-3136, 3139, 3146, 3149, 3153-3155, 3158, 3162, 3164, 3166-3175, 3179, 3181-3186, 3189, 3194, 3196, 3199-3205, 3208, 3211-3216, 3218, 3220, 3223, 3226-3230, 3233, 3235, 3237-3238, 3242-3244, 3249-3251, 3253-3254, 3256, 3259, 3261-3263, 3267-3268, 3272-3273, 3276-3279, 3281-3282, 3284-3286, 3288, 3292-3293, 3652-3659, 3661-3663, 3672, 3675, 3677-3678, 3680-3681, 3684-3685, 3688, 3691-3692, 3706-3707, 3711, 3717, 3720-3729, 3732, 3734-3735, 3742, 3748, 3755-3756, 3758-3759, 3762, 3764-3765, 3767-3768, 3773-3774, 3776-3778, 3782-3785, 3787-3788, 3790, 3793-3794, 3798, 3800-3801, 3803-3805, 3807-3808, 3813, 3816, 3818-3819, 3821, 3825, 3828, 3833, 3836, 3838, 3843, 3846, 3848-3850, 3853, 3855, 3859-3860, 3865, 3868-3869, 3871-3874, 3876-3877, 3879, 3884-3893, 3898-3902, 3904, 3906-3907, 3915, 3919, 3926-3927, 3930, 3937, 3939, 3941-3943, 3945, 3948-3949, 3952, 3954, 3956, 3958, 3960, 3962, 3971, 3973-3974, 3976, 3982, 3987, 3991, 4001, 4007-4008, 4010, 4015, 4021-4022, 4024, 4028-4033, 4035-4043, 4046-4051, 4053-4054, 4056-4059, 4061, 4067, 4070, 4075, 4090, 4092, 4100, 4103-4105, 4110, 4113, 4115, 4117-4121, 4124, 4127-4132, 4134, 4136, 4140-4143, 4145-4148, 4152, 4165, 4167, 4169, 4171, 4182-4183, 4186-4188, 4191-4192, 4195, 4199-4200, 4213-4214, 4217-4218, 4226, 4232-4234, 4241, 4244-4246, 4249-4253, 4255-4260, 4262-4263, 4266-4270, 4272, 4274, 4276, 4279, 4283-4284, 4287, 4295, 4297-4298, 4300-4303, 4306-4309, 4315-4317, 4319-4320, 4322-4326, 4329, 4333, 4335, 4337-4340, 4342, 4344, 4350, 4356, 4358, 4367-4368, 4372, 4375, 4377, 4384, 4389, 4391, 4393, 4397, 4399, 4402, 4404-4407, 4409-4418, 4421-4423, 4425-4427, 4429-4431, 4435, 4437-4438, 4440-4441, 4443, 4446, 4449-4452, 4456-4458, 4468, 4472, 4475-4476, 4480, 4485, 4495, 4497, 4502-4503, 4507-4508, 4510, 4513, 4516-4518, 4520-4521, 4523-4524, 4526, 4528-4530, 4533-4535, 4538-4541, 4543-4544, 4546, 4548-4549, 4552-4553, 4557-4559, 4561-4565, 4567-4568, 4570-4576, 4578-4589, 4600-4602, 4605-4607, 4621-4622, 4624, 4627, 4631, 4633-4635, 4637, 4639, 4642-4643, 4647, 4649, 4651-4654, 4657, 4659-4661, 4663-4667, 4669-4670, 4672-4676, 4680, 4682-4688, 4690-4691, 4693, 4696-4697, 4702-4704, 4706-4707, 4709-4710, 4721, 4726, 4728, 4735-4736, 4739-4741, 4745, 4747-4748, 4750, 4755-4756, 4761, 4763, 4765-4767, 4769-4770, 4775, 4779-4786, 4791-4792, 4794-4802, 4806, 4810-4812, 4814-4816, 4818, 4821-4823, 4825-4827, 4833-4834, 4836, 4838, 4849, 4852, 4854, 4858, 4860, 4864-4869, 4871, 4876-4877, 4880, 4882, 4884, 4886, 4888, 4891, 4893, 4896-4898, 4900-4901, 4905-4906, 4908, 4913, 4915-4930, 4932, 4934, 4936-4956, 4958-4965, 4967-4974, 4976-4980, 4982-4984, 4987-4989, 4992, 4996-4998, 5002, 5006, 5008-5009, 5011-5017, 5020, 5023-5024, 5027-5055, 5057-5058, 5060-5070, 5072-5074, 5078-5084, 5086-5096, 5098, 5105-5109, 5112, 5122, 5142, 5150, 5153-5154, 5156, 5159, 5162, 5165, 5174, 5221, 5231, 5233-5234, 5237-5240, 5243, 5245-5249, 5251, 5257, 5259-5262, 5264-5265, 5267-5269, 5271-5273, 5285, 5289, 5296, 5299-5300, 5303-5304, 5307, 5310, 5312-5313, 5315, 5318, 5321, 5325-5326, 5330, 5336-5337, 5339, 5344, 5350, 5354, 5357, 5370, 5377-5378, 5382, 5385-5386, 5391-5394, 5396, 5403, 5411, 5415-5416, 5418-5421, 5424, 5427, 5429, 5431, 5436-5437, 5442, 5452-5453, 5456, 5461, 5463-5466, 5472-5473, 5478, 5494, 5497-5499, 5504-5506, 5511, 5516, 5518-5519, 5522-5524, 5529-5535, 5537-5538, 5540-5541, 5544-5548, 5550, 5554, 5558-5559, 5566-5568, 5571-5575, 5577-5579, 5581-5582, 5585-5587, 5589, 5593, 5596-5597, 5600, 5605-5608, 5610, 5612-5613, 5617, 5619-5620, 5624, 5626-5627, 5629, 5643, 5645-5646, 5648, 5651-5654, 5659, 5661, 5663-5665, 5667, 5679, 5681, 5683-5690, 5692-5696, 5698-5703, 5705-5712, 5715-5718, 5720-5723, 5727-5731, 5733-5743, 5745-5749, 5752, 5754-5760, 5766-5770, 5773, 5780, 5782-5785, 5787-5788, 5790-5795, 5797, 5800-5801, 5803-5805, 5807, 5810-5811, 5815-5816, 5834-5836, 5838-5842, 5848, 5850-5853, 5855-5857, 5859, 5861, 5863, 5865, 5869-5871, 5873, 5877, 5881, 5883-5887, 5889, 5891-5894, 5901, 5905-5907, 5909, 5912-5917, 5919-5928, 5939-5943, 5945-5946, 5948-5954, 5956-5958, 5960-5963, 5967-5969, 5972, 5976, 5986, 5988-5991, 5996, 5998, 6000, 6002, 6006-6014, 6016-6017, 6019-6021, 6023, 6026-6027, 6030-6031, 6034-6035, 6037, 6040, 6048, 6051-6052, 6054-6071, 6074, 6076, 6078, 6083, 6087, 6089, 6093, 6095, 6099, 6102-6103, 6106, 6109, 6111-6112, 6114-6118, 6122, 6131, 6133, 6136, 6138-6143, 6147-6148, 6151-6152, 6154-6158, 6160, 6162-6163, 6167, 6174-6177, 6181-6182, 6185, 6189-6191, 6195, 6197-6199, 6201-6203, 6206, 6209-6211, 6214, 6218, 6220, 6225, 6228-6235, 6237-6239, 6241-6242, 6244-6245, 6247, 6249-6256, 6258-6264, 6280, 6282, 6286, 6288-6289, 6291-6294, 6296-6298, 6300-6301, 6303-6306, 6308-6309, 6312-6316, 6321, 6324, 6328-6329, 6331, 6334-6340, 6347, 6349-6350, 6352-6354, 6357, 6365, 6367-6369, 6371-6374, 6376, 6378-6379, 6381, 6383-6384, 6388, 6390, 6393, 6395, 6397-6398, 6400, 6403, 6405-6408, 6410-6415, 6423, 6435, 6442-6443, 6445, 6447-6448, 6450-6453, 6455, 6457, 6459, 6461, 6463-6470, 6473-6474, 6476-6478, 6480, 6486, 6489, 6491-6495, 6497-6502, 6504, 6506-6507, 6509-6510, 6512-6513, 6522, 6525-6526, 6528, 6532-6533, 6535-6537, 6541, 6543-6544, 6546-6555, 6559-6560, 6562, 6564-6566, 6568-6571, 6573, 6575, 6593-6596, 6599-6600, 6609-6611, 6613-6614, 6616-6624, 6626-6628, 6631-6633, 6635, 6637, 6639-6640, 6646-6647, 6649-6651, 6653-6659, 6662-6664, 6667, 6669, 6676, 6678, 6685-6686, 6690-6693, 6695-6696, 6699, 6704, 6709, 6712, 6715-6720, 6730, 6733, 6735-6737, 6740, 6742, 6745, 6752, 6756-6760, 6762-6767, 6772-6777, 6781, 6783, 6787-6789, 6791-6794, 6796-6797, 6799-6803, 6805-6806, 6808-6812, 6818-6827, 6829-6832, 6834, 6836-6837, 6840-6843, 6846, 6848, 6850, 6854-6858, 6860, 6862, 6864, 6866, 6868, 6872-6874, 6876, 6879-6881, 6884, 6888, 6890, 6892-6893, 6895-6896, 6898-6900, 6902, 6904-6905, 6908-6909, 6918, 6921, 6926-6929, 6932-6933, 6936, 6938-6940, 6989, 6992, 6994, 7024, 7026-7029, 7031-7034, 7036-7044, 7046, 7048-7052, 7054-7058, 7064-7065, 7068-7069, 7071-7072, 7075, 7079, 7081, 7087, 7095, 7101, 7103, 7107, 7109, 7113, 7115, 7117, 7119, 7125, 7132, 7134, 7136, 7140, 7144, 7146, 7150, 7152, 7159-7161, 7163-7165, 7167, 7171, 7176, 7178-7179, 7183-7186, 7188-7190, 7192, 7195, 7197, 7204-7205, 7210-7211, 7214, 7219-7222, 7224, 7227-7228, 7230, 7232-7235, 7237-7239, 7242-7243, 7245, 7255, 7431-7432, 7434-7435, 7440, 7444-7447, 7451-7452, 7455, 7458-7459, 7461-7464, 7467-7469, 7477-7478, 7480, 7485-7490, 7492, 7501, 7504-7508, 7511-7512, 7514-7515, 7517, 7519, 7521, 7523, 7527-7535, 7537-7539, 7542-7544, 7547, 7550, 7554, 7556, 7559-7566, 7568-7582, 7586-7595, 7600-7601, 7603, 7605, 7607-7608, 7610-7611, 7613, 7616-7619, 7621-7624, 7626, 7628-7630, 7632, 7634, 7640, 7644-7646, 7653-7654, 7660-7662, 7665-7667, 7670, 7672, 7674-7675, 7678-7682, 7684-7689, 7692, 7694-7695, 7697, 7699, 7702-7704, 7712-7725, 7727, 7729, 7731, 7735, 7739-7740, 7743, 7745, 7748, 7751-7764, 7766, 7768-7771, 7773-7776, 7778-7781, 7783-7789, 7793-7795, 7799-7800, 7802-7806, 7810-7812, 7814-7815, 7817, 7822-7824, 7827-7830, 7834-7835, 7840-7841, 7844, 7846-7848, 7851, 7853, 7856-7857, 7859, 7862-7863, 7866, 7870, 7873, 7875-7876, 7880-7881, 7883-7887, 7889, 7892-7894, 7899, 7901, 7903-7928, 7930, 7932, 7934-7935, 7937-7942, 7946-7948, 7950-7952, 7954, 7956-7957, 7959, 7961-7968, 7971, 7973-7974, 7976-7978, 7981, 7984-7985, 7987-7989, 7994-7998, 8001, 8003-8004, 8006-8007, 8009, 8011-8015, 8020, 8022, 8024-8026, 8028, 8031, 8033, 8036, 8038-8039, 8041-8043, 8045, 8052-8053, 8056, 8058, 8060-8063, 8066-8068, 8070, 8077, 8079-8095, 8199-8201, 8206-8207, 8210-8213, 8220-8226, 8230-8231, 8239-8244, 8249-8253, 8278-8279, 8288-8289, 8305, 8331-8332, 8334, 8387-8388, 8505, 8508, 8510-8514, 8576-8578, 8589, 8719, 8721, 8727, 8732, 8734-8737
D3G XL	JMH01280, 2629, 2721, 2782
D3K 2 LGP	JPJ00200, 2205
D3K 2 XL	KF200110, 150, 154-156, 161-163, 167, 172, 176-178, 181, 188, 190, 192-193, 199, 202, 204-206, 209-210, 212, 214-218, 222, 224, 226, 232, 239-242, 245-249, 251-252, 254, 261-263, 2110-2111, 2114, 2117, 2120, 2122-2125, 2128, 2135-2136, 2138-2139, 2141-2142, 2148, 2151-2155, 2164-2166, 2169-2175, 2183-2186, 2189, 2194-2195, 2201-2203, 2205, 2207, 2212, 2217-2222, 2224-2227, 2229-2230, 2234-2235, 2239, 2244-2246, 2249, 2262, 2264, 2267, 2272, 2275, 2279, 2281-2282, 2284, 2286-2287, 2296-2298, 2300-2302, 2306-2307, 2310-2312, 2314-2315, 2319-2322, 2334-2335, 2340, 2342, 2344, 2349-2350, 2356, 2361-2362, 2366, 2368, 2370, 2374-2377, 2380, 2383, 2385-2386, 2388-2390, 2393-2396, 2399, 2401, 2403, 2405, 2409-2411, 2413, 2415-2416, 2423, 2427-2428, 2432, 2434, 2437-2441, 2446, 2448-2449, 2455-2456, 2458-2459, 2467, 2471
D4G XL	HYD00871, 1593, 1628, 1996, 2023, 2114, 2138
IT38H	JNJ00520, 576
TH255C	JK200160, 177, 179, 183, 211, 220-221, 241-242, 261, 272, 287, 303, 311, 336, 338, 346, 365-366, 380, 404, 415, 417, 439, 462, 494, 520-521, 531, 533, 602, 613-614, 660, 680, 682-683, 716, 719, 734, 763-764, 784-785, 793, 818-825, 837, 845-846, 848-849, 876, 889, 903, 912-913, 932, 938, 1022, 1033-1034, 1143, 1176, 1224, 1238-1239, 1250-1252, 1299-1300, 1310-1314, 1319, 1377, 1434-1435, 1439, 1496, 1500, 1504-1505, 1509-1510, 1516, 1553, 1606
TL1055C	KDE00158, 179, 232, 241, 281, 305, 309, 311-312, 314-315, 322, 331, 333, 338, 358, 372, 381-383, 411, 415, 421, 424, 436, 449, 461, 484, 489-490, 492, 513, 518-519, 529, 536, 538, 550-552, 554-555, 557, 588, 590, 602, 628, 630-632, 634, 639-642, 665, 669-671, 687, 690, 701-702, 715, 727, 730, 733-735, 752-753, 784, 790, 806, 822-823, 828, 843, 851, 880, 884, 887, 903-905, 921-922, 970-971, 975, 980, 982, 985, 994-996, 1007-1008, 1017, 1020-1021, 1035, 1057, 1060, 1070, 1082, 1092, 1100, 1103, 1114-1115, 1129, 1139, 1153, 1172-1173, 1178, 1183, 1203, 1229-1230, 1235, 1249, 1252, 1269, 1278, 1280, 1283-1284, 1290, 1316, 1320, 1325, 1336, 1342-1343, 1345, 1347-1348, 1363, 1371, 1380-1385, 1390, 1421, 1425-1426, 1443-1445, 1450, 1453, 1455, 1457, 1493, 1516, 1558, 1619, 1631, 1639, 1647, 1682, 1705, 1708, 1718, 1728, 1738-1739, 1742-1743, 1758, 1765, 1788, 1794, 1796, 1801-1802, 1804, 1818, 1820, 1831

PARTS NEEDED

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Qty	Part Number	Description
1	5555510	PL641v2 Cellular radio (4G) (External Antenna)
1	5586550	Hard Mount Antenna (Alternate) (4G)
1	5586551	Adhesive Mount Antenna (4G)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.3-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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Before going to the Customer Site:

1. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.

Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab Sales Support. Click on the guide for config files named Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

2. Download the flash files and any needed configuration files to your laptop for updating the PL641 radio, table below shows the minimum software requirement:
.

Image1.1.1

At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. If the device is a stand-alone PL641 (No Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). This step is not needed if PL641 is part of an Elite system.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in REHS9111.

6.Perform the device swap using instructions found in REHS9111. Installation of the new PL641V2 Radio also requires the update of the Antenna. While performing the device swap it is also necessary to remove the old antenna and replace it with one of the 4G antennas referenced in the parts list above. Communication will fail if 4G antenna is not installed. The device only needs one antenna, even though both hard mount and adhesive mount options are provided. Select the version best suited to replace the existing antenna. Dispose of removed radio and antenna per local guidelines.

7. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

8. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat ET. This step is not needed if PL641 is part of an Elite system.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

12. If a network manager is present (Elite Installation) then update the network manager software as shown in Table 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See example Image 1.2.1 below) and industry group for asset.
.

Image1.2.1

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660