PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS [UEBE0625]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
UEBE0625-00

21Apr2020


U-227
A-181
D-212
O-212

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN AVSpare PRODUCTS

7606 7610 7620
PS46656
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46656" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
216 B 3  JXM00810, 852, 986, 1407, 1869, 1904, 2141, 2144, 2146, 2186, 2265, 2268, 2509, 2656, 2683, 2905, 2910, 3087, 3759-3761, 3764, 3774-3777, 3780, 3786, 3798, 3839, 3846, 3918
232D 3  JHS00100
246C  JAY00384, 440, 831, 1296, 2063, 2400, 2749, 2783, 2785, 2809, 3100, 3450, 3603, 3953, 4126, 4314, 4494, 4539, 4593, 4760, 4910, 4913, 4926, 5110, 5131-5132, 5237, 5276, 5453, 5621, 5675, 5723, 5759-5760, 5897, 5910, 5931, 5935, 5958, 5968, 5997, 6054, 6137, 6151, 6159, 6174, 6183, 6192, 6196, 6211, 6376, 6406, 6412, 6437, 6444, 6456, 6458, 6470, 6489, 6572, 6582, 6592, 6725-6726, 6750-6751, 6931, 6942, 7044, 7061-7062, 7064, 7070, 7073, 7076, 7090, 7116, 7120, 7127, 7129, 7158, 7168, 7203, 7226, 7234, 7283, 7355, 7387, 7389, 7499, 7527, 7715, 7724-7725, 7761, 7932-7933, 7956, 7958, 7960, 7963, 7975, 8101, 8263, 8422, 8446, 8479, 8506, 8547, 8760, 8762, 8764, 8780, 8786, 8815, 8827, 8855, 8857, 8874, 8936, 8947, 8999, 9007, 9045-9046, 9049, 9071, 9078, 9154, 9162, 9222
246D3  KC600111, 549, 599, 655, 760
272D3  HX200135, 521, 584, 590, 609, 643, 699
277C  JWF00258, 370, 575, 603, 2175, 2583, 2646, 2677, 2699, 2758
289C  JMP00597, 646, 651, 1033, 1037, 1069, 1357, 1359, 1395, 1475, 1714, 1735, 1737, 1746, 1808, 1828, 1876, 1915, 2195, 2366, 2370, 2444, 2494, 2501, 2517, 2521, 2578, 2632, 2672, 2674, 2741, 2777, 2870, 2961, 2968, 3005, 3023, 3113, 3133
289D 3  JX900140-00141, 796, 870, 1037, 1061, 1067, 1083, 1400, 1404, 1411, 1458, 1464, 1466, 1489, 1525, 1669, 1753, 2024
299C  JSP00292-00293, 306, 331, 393, 582, 874, 975, 984, 1147, 1162, 1215, 1246, 1328, 1339, 1364, 1380, 1686, 1726, 1760, 1806, 1881, 1978, 1987, 2019, 2076, 2079, 2087, 2095, 2210, 2248, 2312, 2314
299D XHP  JST00244, 272-273, 283, 289, 292, 328-331, 352, 359, 399-400, 404, 406-407, 410, 414, 426, 430, 433, 441, 443-444, 447, 454-455, 461-462, 465, 489-491, 493, 496, 517, 519, 522, 525, 527, 530, 562-563, 566, 570, 575, 580, 588, 597-598, 615-616, 618, 632-633, 640-641, 651, 674, 696, 700-702, 719-720, 745, 749, 755, 766, 769, 778-779, 782, 787, 806, 811, 813-814, 833, 839, 843, 850, 864, 871, 899-900, 922, 929-930, 939, 942, 958, 964, 974, 983, 989, 995, 1005, 1008-1009, 1011, 1048, 1072-1073, 1077, 1079-1081, 1084, 1092, 1095, 1113-1114, 1116, 1133, 1153, 1155-1157, 1170-1171, 1176, 1180, 1183, 1185, 1188, 1193, 1200, 1202, 1205, 1221, 1248-1250, 1252, 1255-1256, 1261, 1263-1264, 1266, 1269-1272, 1279, 1282, 1284-1285, 1289-1293, 1300, 1302, 1304, 1311, 1332, 1338, 1342, 1346-1350, 1355-1357, 1361, 1387, 1389, 1392, 1394, 1398-1399, 1401, 1408, 1412-1413, 1415, 1419, 1422-1424, 1428, 1435-1436, 1439, 1441, 1450, 1454-1455, 1457, 1459-1462, 1465
301.8C  JSB02751, 5985, 6406, 6982, 7011
303.5E 2  JWY00116, 118, 125-127, 130, 140, 162, 166, 178, 184, 207, 211, 240, 249-251, 257, 261, 264, 272, 281, 290-291, 293, 296, 302, 307, 347, 355, 359, 361, 365, 367, 378, 385, 395, 398, 402, 425, 431, 440, 448, 456, 474, 476, 478, 480, 503, 509, 516-518, 520-521, 525, 529-530, 566, 568, 570, 573, 585, 609, 612, 616, 627, 647-648, 651-652, 654-656, 658, 670, 707, 709, 713, 717-718, 720, 774, 776-777, 804, 807, 809, 821, 838-841, 844, 850, 854-855, 857, 860, 863, 870, 879-881, 891-892, 906-907, 913-915, 918, 926, 928, 938-939, 943, 946, 949, 951-952, 954-956, 958, 961, 963, 1001, 1004, 1008-1009, 1013, 1016, 1040, 1046, 1049-1050, 1052, 1063, 1072, 1075, 1078, 1084, 1088, 1091-1093, 1099, 1114-1115, 1120, 1123, 1126, 1129, 1134, 1136, 1145, 1147, 1154, 1156, 1160-1161, 1163, 1166, 1182, 1188, 1207, 1214, 1223, 1227, 1231, 1233, 1239, 1247-1248, 1254-1257, 1260, 1262-1263, 1266-1269, 1271-1272, 1274-1275, 1277, 1281, 1291, 1299, 1313, 1319, 1323, 1326, 1328, 1331, 1336-1337, 1342, 1347, 1349, 1351-1352, 1355-1356, 1373, 1385, 1388-1389, 1391, 1393, 1396, 1398, 1402-1404, 1406, 1424, 1433, 1439-1441, 1444-1445, 1449, 1457-1460, 1484, 1495, 1497-1498, 1502, 1505, 1512-1514, 1517, 1522-1523, 1525-1526, 1537, 1550, 1558, 1560, 1563, 1566, 1587, 1604, 1610, 1617-1618, 1623, 1626, 1631, 1633, 1659-1660, 1672, 1674, 1678, 1685, 1691-1692, 1697-1698, 1708, 1720, 1723, 1726, 1741, 1745, 1757, 1759, 1765, 1778-1779, 1783, 1796, 1810, 1813-1814, 1817-1820, 1822, 1825, 1827, 1841, 1855, 1857, 1860, 1871, 1904, 1911, 1925, 1929, 1931, 1955, 1976, 1986, 1988, 1999, 2003, 2008, 2014-2016, 2020, 2023, 2038, 2048-2049, 2051, 2060, 2062-2064, 2069-2072, 2074, 2077, 2122, 2126, 2130, 2135, 2137, 2143, 2146, 2150-2151, 2155-2156, 2158-2160, 2162, 2193, 2201, 2203, 2208, 2210, 2213, 2216-2219, 2244, 2247, 2255, 2264, 2266-2267, 2271, 2273-2276, 2280, 2282, 2285, 2287, 2305-2306, 2314, 2317, 2335, 2339-2341, 2344, 2351, 2356, 2359, 2362, 2367, 2399, 2401, 2404, 2411, 2417, 2420, 2422-2424, 2430, 2432, 2440, 2446-2448, 2453, 2459-2460, 2462, 2471, 2474, 2477, 2479, 2540, 2551-2552, 2557, 2560, 2562, 2572, 2619, 2624, 2627, 2639, 2645, 2652, 2654, 2663, 2678, 2681, 2684, 2687, 2740, 2742, 2746-2747, 2752, 2755, 2757, 2759-2760, 2763-2764, 2769, 2771, 2776, 2793-2795, 2831, 2836-2837, 2839, 2848, 2857, 2859, 2872, 2874-2875, 2877, 2882, 2890, 2896-2897, 2899, 2909, 2912, 2948, 2951, 2958, 2968, 2970, 2993, 2997, 3002, 3005, 3016, 3018, 3026, 3037, 3042, 3056, 3091, 3119, 3138, 3144-3146, 3148, 3151-3152, 3161, 3164-3166, 3171, 3187-3188, 3190, 3193, 3196, 3201, 3237, 3240, 3245, 3248, 3250, 3268-3269, 3275, 3278, 3280, 3283-3285, 3306-3307, 3309, 3315-3316, 3318, 3323, 3327, 3334, 3338, 3340-3341, 3345, 3350, 3364, 3371, 3374, 3384, 3395, 3404, 3407, 3415, 3417, 3429, 3482, 3490, 3497, 3542, 3568, 3582, 3585, 3589, 3591, 3594, 3605, 3611, 3617-3618, 3620, 3627, 3641, 3661, 3669-3670, 3675-3677, 3687, 3702, 3719-3721, 3730, 3735, 3739, 3766, 3769, 3852, 3855, 3859, 3863, 3877, 3879, 3886-3888, 3890, 3892, 3912, 3915, 3929, 3931, 3990, 3993-3994, 3998, 4000, 4007, 4042, 4045, 4047, 4050-4051, 4059, 4062, 4064, 4066, 4075, 4093, 4096, 4099, 4102, 4130, 4136, 4138, 4150, 4155, 4157, 4159, 4165-4168, 4170, 4176, 4178, 4196, 4207, 4227, 4229-4230, 4232, 4236, 4239, 4250-4251, 4260, 4264, 4267-4268, 4279, 4286, 4288-4291, 4309, 4330-4331, 4342-4343, 4355, 4359, 4363-4364, 4368, 4372-4374, 4376, 4378-4379, 4381, 4383, 4391, 4406, 4408-4410, 4412-4413, 4439, 4441, 4444-4445, 4451, 4455, 4465, 4514-4519, 4531-4532, 4540, 4545, 4555, 4567-4568, 4571, 4575-4577, 4618-4620, 4648, 4653, 4655, 4657, 4659-4660, 4662-4664, 4666, 4671, 4691, 4694, 4700, 4724, 4729, 4731-4732, 4750-4751, 4760-4761, 4764, 4768, 4772-4773, 4872, 4883, 4896, 4901, 4904, 4908-4911, 4914, 4916, 4933, 4961, 4972, 4985, 4987, 5006, 5018, 5021-5022, 5027, 5030, 5032, 5034-5035, 5041, 5079, 5084, 5088, 5097, 5103, 5109-5110, 5115, 5136, 5138, 5155, 5167-5168, 5172-5175, 5206, 5237, 5249, 5253, 5269, 5282, 5290, 5294, 5306-5307, 5319, 5324, 5335-5336, 5360, 5420, 5433, 5443, 5452, 5460, 5468, 5505, 5534-5535, 5563-5564, 5571, 5608, 5637-5638, 5652, 5656, 5665, 5689, 5694, 5699, 5716, 5735, 5747, 5791-5792, 5794, 5888, 6520
305C CR  HWJ00367, 627, 935, 1682, 1750, 1986, 2166, 2225, 2748, 3321, 3408, 3564, 3645, 3727, 3734, 4486, 4490, 4579, 4655
307E 2  KC900115-00116, 118, 133-134, 136, 139, 145, 148, 175, 180, 225-227, 243, 259-260, 263-264, 296, 315, 323, 365, 380, 382, 401, 419-420, 451-453, 463, 515, 517, 520, 525-527, 552-554, 576-577, 585, 624-625, 638, 652-654, 667, 674, 676, 680, 737, 740, 748, 752, 758, 804, 813, 852, 855, 905-906, 915, 920, 927, 957, 998-999, 1009, 1031, 1053, 1058-1060, 1083-1084, 1086, 1090-1091, 1096, 1125, 1139, 1174
308C CR  KCX00237, 1160, 1168, 1876-1877, 2283, 2291
416F 2  HWB00164, 169, 172, 185-186, 189, 191-192, 220-221, 225-226, 275, 342, 344, 346, 350-351, 353, 392, 398, 427-428, 430, 472, 510, 560, 566-567, 631, 656, 658, 660, 711, 763, 789-793, 1260, 2388, 2406, 2412, 2417
420F 2  HWC00156, 169, 171, 173, 196, 215, 230-231, 253, 262, 276, 292, 296, 363, 381, 385, 407, 418, 466-467, 470-471, 508, 522, 555, 558-559, 567-568, 572, 595, 609, 611, 663, 677, 694-695, 701, 710, 719, 726, 729, 733, 738, 743-744, 749-751, 760, 762, 765, 769, 777, 780, 784-785, 787, 789, 800-801, 806, 838, 895, 900, 903-904, 909-910, 914, 918, 922, 924-928, 930, 932, 935, 939-940, 942, 945-946, 948-949, 951, 954, 979, 984, 986, 1008, 1018, 1021, 1075-1076, 1127, 1129, 1148-1149, 1167, 1413, 2130, 2761, 4463, 5533, 5622, 5652, 5673, 5682, 5693, 5708, 5718, 5732, 5734, 5742, 5772-5773, 5783
420F 2 IT  HWD00194, 227-228, 239, 275, 278, 296, 308, 336, 355, 357, 360, 370, 372, 375, 423, 426, 430, 435, 466, 512-514, 542, 565-566, 568-569, 574, 579, 583, 586, 596, 599, 603, 606, 612, 614-615, 617, 627, 636, 650, 652-653, 661, 663, 665, 667, 674, 701, 703, 706-707, 710, 755, 775-776, 803, 808, 812, 832, 853, 857, 863, 867, 869, 932-934, 936, 1290, 2322, 2327, 2329, 2677, 4195, 4561-4562, 4564, 4566, 4592, 4597, 4613, 4615, 4635, 4642, 4776, 4779
420F IT  JWJ00159, 205, 208, 216, 228, 247, 255, 259, 279, 333, 346, 365, 383, 404, 426, 447, 492, 546, 585, 620, 622, 627, 664, 670, 672, 694, 781, 791, 818, 833, 851-854, 929-932, 934, 945, 964, 980, 989-990, 994-995, 1020, 1024-1025, 1028, 1031-1032, 1038, 1048, 1061, 1064-1065, 1073, 1076, 1080, 1089, 1130, 1141, 1189, 1192, 1205, 1212, 1215, 1233, 1258-1259, 1271, 1288, 1291, 1314, 1328, 1351-1352, 1360, 1366, 1387, 1390, 1427, 1445, 1520, 1551, 1557, 1584, 1597-1598, 1702, 1712, 1728-1729, 1739, 1750, 1752-1753, 1759, 1798, 1880, 1894, 1920, 1923, 1941, 1968, 1980, 2001, 2069, 2149-2150, 2166, 2212, 2284, 2288, 2290, 2309, 2364, 2402, 2408, 2414-2415, 2434, 2459, 2470, 2492, 2499, 2522, 2524, 2569, 2687, 2697, 2767-2769, 2778, 2798, 2800, 2846, 2876, 2880, 2914-2915, 2924, 2936, 2994, 3014, 3026, 3042, 3052, 3056, 3071, 3076, 3078, 3084, 3122, 3162, 3164, 3170, 3180-3183, 3207, 3218, 3227-3230, 3234, 3240, 3242-3244, 3246, 3251, 3269, 3271, 3276, 3283
430F 2  HWE00167, 169, 173-174, 176-180, 185, 188, 207, 214-215, 222, 238, 261, 307, 319, 321, 334, 338-340, 342-343, 355, 360, 362, 365, 367, 375-376, 378, 386, 392, 395-396, 398, 1201, 1228, 1230, 1234
430F 2 IT  HWG00169, 178, 184, 205, 209, 218-221, 250, 282-283, 306, 309, 434
906H 2  JRF00191, 304, 306-307, 336, 390, 545, 608, 865, 871-872, 998, 1074, 1125, 1229, 1301, 1338, 1349, 1379, 1406, 1418-1421, 1451, 1464, 1483, 1488, 1502, 1539, 1543, 1584, 1676, 1686, 1704, 1711, 1747, 1770, 1884, 1972, 1997, 2004, 2017, 2054, 2058, 2083, 2092, 2141, 2148, 2177, 2180, 2212, 2232, 2263, 2305, 2326, 2342, 2346, 2427, 2430, 2432, 2454, 2472, 2478, 2492, 2497-2498, 2500, 2502-2504, 2510, 2514-2515, 2522, 2525, 2587, 2602, 2621-2623, 2654-2655, 2677, 2680, 2699, 2706, 2745, 2753, 2815, 2871-2872, 2883, 2895, 2899, 2917, 2942, 2947, 2949, 2957, 2964, 2971, 2986, 2988, 2991, 3003, 3007, 3010, 3015, 3028, 3048, 3060, 3064, 3071, 3101, 3103, 3105, 3128, 3144-3145, 3195, 3202, 3217, 3318
907H 2  JRS00308, 510, 596, 600, 602-603, 605, 607-609, 612-616, 1139-1142, 1144-1146, 1153, 1169, 1173-1174, 1177, 1180, 1206
908H 2  JRD00158, 222, 329, 355, 399, 434, 446, 462, 556, 564, 567, 569-570, 596, 641, 643, 667, 738, 797, 1082, 1111, 1135, 1276, 1280, 1287, 1293, 1297, 1310, 1313, 1316, 1319, 1452, 1482, 1530, 1543, 1556, 1561, 1601, 1619, 1820, 1823, 1826, 1835, 1837, 1927, 1948, 1960, 1998, 2027, 2030, 2049, 2055, 2061-2062, 2070, 2073, 2075, 2078, 2081-2082, 2088, 2091-2093, 2105, 2126, 2143, 2146, 2150-2152, 2156-2157, 2159, 2162, 2167, 2174-2175, 2177-2178, 2185, 2188, 2190, 2192, 2201, 2209, 2281, 2292, 2296, 2303, 2314-2316, 2318-2319, 2321-2323, 2325-2326, 2354, 2397, 2402, 2405, 2407-2408, 2410-2411, 2413, 2415-2417, 2447, 2478, 2555, 2583, 2660, 2672-2673, 2680, 2683, 2692, 2696, 2709-2710, 2718, 2732, 2737, 2780, 2797, 2808, 2823, 2825, 2937, 2951, 3005
924H  HXC00249, 295, 434, 663, 727, 901, 1154, 1379, 1381, 1474, 1828, 1936, 1992, 2057, 2134, 2262, 2311, 2435, 2734, 2900, 3031, 3117
924H Z  JZZ00417
938M  J3R00142-00144, 451-456, 459, 461-474, 477-479, 481, 484-488, 490-492, 494, 496-497, 499-503, 505, 507, 510, 513-514, 516-517, 519, 521-522, 527, 529, 535, 542, 546, 548, 552-554, 556, 558-560, 562-563, 570, 575, 579, 589-590, 595, 598-600, 607, 609, 611, 613-614, 616-619, 622-623, 626, 629, 631, 633-636, 639, 641, 645, 649, 651, 656, 661-663, 665-668, 673, 675, 679, 685-686, 688-692, 694-696, 699-700, 703-704, 708-712, 718-719, 723, 727, 729, 731-732, 734, 738-739, 741, 743, 748-749, 755-757, 767-769, 773-774, 777-778, 780-781, 783-786, 788, 791, 798-799, 801-802, 804-805, 808, 810, 812-814, 818-819, 821-822, 824-825, 827-835, 839, 841, 845, 850, 871-873, 875, 877, 879-880, 889, 891, 898, 901-902, 904, 909, 915-916, 923, 932, 934-935, 938, 940, 943-946, 948, 950-951, 953, 955, 957, 959-960, 962-965, 967-969, 971-974, 977-983, 986, 991-994, 1002-1003, 1007, 1016, 1018, 1020-1021, 1027, 1030-1031, 1033-1034, 1038, 1040-1051, 1053, 1055-1056, 1059-1062, 1066-1067, 1070-1073, 1078, 1081-1082, 1085-1089, 1092-1094, 1098-1103, 1105-1106, 1111, 1114, 1116-1117, 1119-1120, 1122, 1124-1126, 1128-1133, 1135, 1138, 1141-1142, 1145, 1155, 1157-1162, 1164-1170, 1173-1175, 1177, 1180, 1182, 1187, 1190, 1192-1193, 1195, 1197, 1201-1202, 1208, 1211-1212, 1214-1217, 1219-1221, 1227, 1233, 1701, 1705, 1710, 1714-1717, 1723, 1728-1729, 1731, 1733, 1735-1736, 1738, 1740, 1744, 1746, 1748, 1755-1756, 1761, 1763, 1766, 1768-1769, 1772-1773, 1779-1781, 1783, 1791, 1794, 1798, 1805, 1810-1815, 1817, 1819, 1821, 1824-1827, 1829, 1833-1834, 1836, 1838-1839, 1841-1843, 1845-1847, 1850-1851, 1855, 1857-1860, 1862-1869, 1872, 1876, 1880, 1883, 1887-1888, 1892-1896, 1902, 1917-1920, 1923, 1925-1926, 1930, 1935, 1941, 1955, 1960, 1968, 1975, 1977, 1986, 1994, 2016, 2023-2024, 2027-2028, 2030, 2033, 2039-2040, 2043-2044, 2046, 2048-2049, 2051-2053, 2055, 2057-2058, 2061-2062, 2064, 2067-2068, 2071-2073, 2075, 2077, 2080, 2084, 2086-2088, 2090-2091, 2097, 2101, 2105, 2114, 2118-2120, 2127, 2135, 2137-2141, 2143-2145, 2147-2148, 2150, 2152, 2154, 2156-2157, 2159, 2163-2164, 2166, 2169-2170, 2173-2175, 2182, 2185, 2188, 2196-2197, 2200-2206, 2212-2214, 2221-2228, 2232-2235, 2238, 2241, 2243-2244, 2249, 2252-2253, 2255-2257, 2259, 2262, 2268-2270, 2272, 2279, 2281, 2284, 2288-2289, 2294-2295, 2299, 2303, 2305-2306, 2310-2312, 2314-2317, 2319-2320, 2323, 2327-2328, 2330, 2335-2337, 2339-2341, 2344, 2346-2347, 2349, 2355-2358, 2360, 2363-2366, 2369-2372, 2376-2377, 2383-2384, 2388, 2391, 2393, 2399, 2402-2403, 2405, 2407-2411, 2414, 2416-2417, 2420-2422, 2425-2435, 2437-2439, 2441, 2443-2444, 2446-2450, 2452, 2455-2463, 2466-2467, 2471-2473, 2476-2480, 2482-2483, 2485, 2487, 2492-2493, 2495, 2499, 2502-2503, 2505-2506, 2510-2512, 2515, 2519, 2523-2526, 2529-2530, 2532-2534, 2536, 2538-2540, 2545, 2547, 2550, 2554-2556, 2558-2559, 2561, 2563, 2566-2567, 2569, 2574-2575, 2579, 2581, 2584-2586, 2589, 2594-2595, 2598-2599, 2601-2602, 2605-2606, 2609-2613, 2615-2620, 2623, 2626-2629, 2633-2638, 2641-2645, 2647, 2650-2651, 2654-2657, 2659, 2663, 2665, 2667, 2671-2675, 2677-2680, 2683-2688, 2695-2696, 2704, 2706-2707, 2709-2711, 2722-2726, 2730, 2732, 2739-2740, 2742, 2744-2745, 2750-2755, 2757, 2760-2770, 2772, 2774, 2779, 2784, 2786, 2792-2793, 2796, 2799, 2802, 2805, 2807-2812, 2814-2817, 2820, 2822, 2824, 2826-2827, 2829, 2832, 2834-2843, 2845-2848, 2851-2853, 2855-2876, 2879-2880, 2882, 2884-2885, 2887-2893, 2895-2900, 2902-2908, 2911, 2913-2914, 2916, 2920, 2925, 2928-2929, 2931, 2933-2934, 2937, 2939, 2941-2942, 2946-2947, 2949-2951, 2953, 2955, 2957, 2961, 2964, 2966-2968, 2970-2973, 2975-2976, 2980, 2982-2984, 2988, 2990-2994, 2996-2997, 3003, 3005, 3007, 3009, 3012-3016, 3018-3026, 3031, 3034, 3036-3037, 3039-3040, 3042-3043, 3045, 3047, 3050, 3055, 3057, 3060, 3062-3064, 3066-3068, 3070-3071, 3073, 3075-3076, 3081-3084, 3087-3089, 3091, 3093, 3095-3096, 3103, 3107-3109, 3114-3126, 3130-3132, 3134-3136, 3139, 3146, 3149, 3153-3155, 3158, 3162, 3164, 3166-3175, 3179, 3181-3186, 3189, 3194, 3196, 3199-3205, 3208, 3211-3216, 3218, 3220, 3223, 3226-3230, 3233, 3235, 3237-3238, 3242-3244, 3249-3251, 3253-3254, 3256, 3259, 3261-3263, 3267-3268, 3272-3273, 3276-3279, 3281-3282, 3284-3286, 3288, 3292-3293, 3652-3659, 3661-3663, 3672, 3675, 3677-3678, 3680-3681, 3684-3685, 3688, 3691-3692, 3706-3707, 3711, 3717, 3720-3729, 3732, 3734-3735, 3742, 3748, 3755-3756, 3758-3759, 3762, 3764-3765, 3767-3768, 3773-3774, 3776-3778, 3782-3785, 3787-3788, 3790, 3793-3794, 3798, 3800-3801, 3803-3805, 3807-3808, 3813, 3816, 3818-3819, 3821, 3825, 3828, 3833, 3836, 3838, 3843, 3846, 3848-3850, 3853, 3855, 3859-3860, 3865, 3868-3869, 3871-3874, 3876-3877, 3879, 3884-3893, 3898-3902, 3904, 3906-3907, 3915, 3919, 3926-3927, 3930, 3937, 3939, 3941-3943, 3945, 3948-3949, 3952, 3954, 3956, 3958, 3960, 3962, 3971, 3973-3974, 3976, 3982, 3987, 3991, 4001, 4007-4008, 4010, 4015, 4021-4022, 4024, 4028-4033, 4035-4043, 4046-4051, 4053-4054, 4056-4059, 4061, 4067, 4070, 4075, 4090, 4092, 4100, 4103-4105, 4110, 4113, 4115, 4117-4121, 4124, 4127-4132, 4134, 4136, 4140-4143, 4145-4148, 4152, 4165, 4167, 4169, 4171, 4182-4183, 4186-4188, 4191-4192, 4195, 4199-4200, 4213-4214, 4217-4218, 4226, 4232-4234, 4241, 4244-4246, 4249-4253, 4255-4260, 4262-4263, 4266-4270, 4272, 4274, 4276, 4279, 4283-4284, 4287, 4295, 4297-4298, 4300-4303, 4306-4309, 4315-4317, 4319-4320, 4322-4326, 4329, 4333, 4335, 4337-4340, 4342, 4344, 4350, 4356, 4358, 4367-4368, 4372, 4375, 4377, 4384, 4389, 4391, 4393, 4397, 4399, 4402, 4404-4407, 4409-4418, 4421-4423, 4425-4427, 4429-4431, 4435, 4437-4438, 4440-4441, 4443, 4446, 4449-4452, 4456-4458, 4468, 4472, 4475-4476, 4480, 4485, 4495, 4497, 4502-4503, 4507-4508, 4510, 4513, 4516-4518, 4520-4521, 4523-4524, 4526, 4528-4530, 4533-4535, 4538-4541, 4543-4544, 4546, 4548-4549, 4552-4553, 4557-4559, 4561-4565, 4567-4568, 4570-4576, 4578-4589, 4600-4602, 4605-4607, 4621-4622, 4624, 4627, 4631, 4633-4635, 4637, 4639, 4642-4643, 4647, 4649, 4651-4654, 4657, 4659-4661, 4663-4667, 4669-4670, 4672-4676, 4680, 4682-4688, 4690-4691, 4693, 4696-4697, 4702-4704, 4706-4707, 4709-4710, 4721, 4726, 4728, 4735-4736, 4739-4741, 4745, 4747-4748, 4750, 4755-4756, 4761, 4763, 4765-4767, 4769-4770, 4775, 4779-4786, 4791-4792, 4794-4802, 4806, 4810-4812, 4814-4816, 4818, 4821-4823, 4825-4827, 4833-4834, 4836, 4838, 4849, 4852, 4854, 4858, 4860, 4864-4869, 4871, 4876-4877, 4880, 4882, 4884, 4886, 4888, 4891, 4893, 4896-4898, 4900-4901, 4905-4906, 4908, 4913, 4915-4930, 4932, 4934, 4936-4956, 4958-4965, 4967-4974, 4976-4980, 4982-4984, 4987-4989, 4992, 4996-4998, 5002, 5006, 5008-5009, 5011-5017, 5020, 5023-5024, 5027-5055, 5057-5058, 5060-5070, 5072-5074, 5078-5084, 5086-5096, 5098, 5105-5109, 5112, 5122, 5142, 5150, 5153-5154, 5156, 5159, 5162, 5165, 5174, 5221, 5231, 5233-5234, 5237-5240, 5243, 5245-5249, 5251, 5257, 5259-5262, 5264-5265, 5267-5269, 5271-5273, 5285, 5289, 5296, 5299-5300, 5303-5304, 5307, 5310, 5312-5313, 5315, 5318, 5321, 5325-5326, 5330, 5336-5337, 5339, 5344, 5350, 5354, 5357, 5370, 5377-5378, 5382, 5385-5386, 5391-5394, 5396, 5403, 5411, 5415-5416, 5418-5421, 5424, 5427, 5429, 5431, 5436-5437, 5442, 5452-5453, 5456, 5461, 5463-5466, 5472-5473, 5478, 5494, 5497-5499, 5504-5506, 5511, 5516, 5518-5519, 5522-5524, 5529-5535, 5537-5538, 5540-5541, 5544-5548, 5550, 5554, 5558-5559, 5566-5568, 5571-5575, 5577-5579, 5581-5582, 5585-5587, 5589, 5593, 5596-5597, 5600, 5605-5608, 5610, 5612-5613, 5617, 5619-5620, 5624, 5626-5627, 5629, 5643, 5645-5646, 5648, 5651-5654, 5659, 5661, 5663-5665, 5667, 5679, 5681, 5683-5690, 5692-5696, 5698-5703, 5705-5712, 5715-5718, 5720-5723, 5727-5731, 5733-5743, 5745-5749, 5752, 5754-5760, 5766-5770, 5773, 5780, 5782-5785, 5787-5788, 5790-5795, 5797, 5800-5801, 5803-5805, 5807, 5810-5811, 5815-5816, 5834-5836, 5838-5842, 5848, 5850-5853, 5855-5857, 5859, 5861, 5863, 5865, 5869-5871, 5873, 5877, 5881, 5883-5887, 5889, 5891-5894, 5901, 5905-5907, 5909, 5912-5917, 5919-5928, 5939-5943, 5945-5946, 5948-5954, 5956-5958, 5960-5963, 5967-5969, 5972, 5976, 5986, 5988-5991, 5996, 5998, 6000, 6002, 6006-6014, 6016-6017, 6019-6021, 6023, 6026-6027, 6030-6031, 6034-6035, 6037, 6040, 6048, 6051-6052, 6054-6071, 6074, 6076, 6078, 6083, 6087, 6089, 6093, 6095, 6099, 6102-6103, 6106, 6109, 6111-6112, 6114-6118, 6122, 6131, 6133, 6136, 6138-6143, 6147-6148, 6151-6152, 6154-6158, 6160, 6162-6163, 6167, 6174-6177, 6181-6182, 6185, 6189-6191, 6195, 6197-6199, 6201-6203, 6206, 6209-6211, 6214, 6218, 6220, 6225, 6228-6235, 6237-6239, 6241-6242, 6244-6245, 6247, 6249-6256, 6258-6264, 6280, 6282, 6286, 6288-6289, 6291-6294, 6296-6298, 6300-6301, 6303-6306, 6308-6309, 6312-6316, 6321, 6324, 6328-6329, 6331, 6334-6340, 6347, 6349-6350, 6352-6354, 6357, 6365, 6367-6369, 6371-6374, 6376, 6378-6379, 6381, 6383-6384, 6388, 6390, 6393, 6395, 6397-6398, 6400, 6403, 6405-6408, 6410-6415, 6423, 6435, 6442-6443, 6445, 6447-6448, 6450-6453, 6455, 6457, 6459, 6461, 6463-6470, 6473-6474, 6476-6478, 6480, 6486, 6489, 6491-6495, 6497-6502, 6504, 6506-6507, 6509-6510, 6512-6513, 6522, 6525-6526, 6528, 6532-6533, 6535-6537, 6541, 6543-6544, 6546-6555, 6559-6560, 6562, 6564-6566, 6568-6571, 6573, 6575, 6593-6596, 6599-6600, 6609-6611, 6613-6614, 6616-6624, 6626-6628, 6631-6633, 6635, 6637, 6639-6640, 6646-6647, 6649-6651, 6653-6659, 6662-6664, 6667, 6669, 6676, 6678, 6685-6686, 6690-6693, 6695-6696, 6699, 6704, 6709, 6712, 6715-6720, 6730, 6733, 6735-6737, 6740, 6742, 6745, 6752, 6756-6760, 6762-6767, 6772-6777, 6781, 6783, 6787-6789, 6791-6794, 6796-6797, 6799-6803, 6805-6806, 6808-6812, 6818-6827, 6829-6832, 6834, 6836-6837, 6840-6843, 6846, 6848, 6850, 6854-6858, 6860, 6862, 6864, 6866, 6868, 6872-6874, 6876, 6879-6881, 6884, 6888, 6890, 6892-6893, 6895-6896, 6898-6900, 6902, 6904-6905, 6908-6909, 6918, 6921, 6926-6929, 6932-6933, 6936, 6938-6940, 6989, 6992, 6994, 7024, 7026-7029, 7031-7034, 7036-7044, 7046, 7048-7052, 7054-7058, 7064-7065, 7068-7069, 7071-7072, 7075, 7079, 7081, 7087, 7095, 7101, 7103, 7107, 7109, 7113, 7115, 7117, 7119, 7125, 7132, 7134, 7136, 7140, 7144, 7146, 7150, 7152, 7159-7161, 7163-7165, 7167, 7171, 7176, 7178-7179, 7183-7186, 7188-7190, 7192, 7195, 7197, 7204-7205, 7210-7211, 7214, 7219-7222, 7224, 7227-7228, 7230, 7232-7235, 7237-7239, 7242-7243, 7245, 7255, 7431-7432, 7434-7435, 7440, 7444-7447, 7451-7452, 7455, 7458-7459, 7461-7464, 7467-7469, 7477-7478, 7480, 7485-7490, 7492, 7501, 7504-7508, 7511-7512, 7514-7515, 7517, 7519, 7521, 7523, 7527-7535, 7537-7539, 7542-7544, 7547, 7550, 7554, 7556, 7559-7566, 7568-7582, 7586-7595, 7600-7601, 7603, 7605, 7607-7608, 7610-7611, 7613, 7616-7619, 7621-7624, 7626, 7628-7630, 7632, 7634, 7640, 7644-7646, 7653-7654, 7660-7662, 7665-7667, 7670, 7672, 7674-7675, 7678-7682, 7684-7689, 7692, 7694-7695, 7697, 7699, 7702-7704, 7712-7725, 7727, 7729, 7731, 7735, 7739-7740, 7743, 7745, 7748, 7751-7764, 7766, 7768-7771, 7773-7776, 7778-7781, 7783-7789, 7793-7795, 7799-7800, 7802-7806, 7810-7812, 7814-7815, 7817, 7822-7824, 7827-7830, 7834-7835, 7840-7841, 7844, 7846-7848, 7851, 7853, 7856-7857, 7859, 7862-7863, 7866, 7870, 7873, 7875-7876, 7880-7881, 7883-7887, 7889, 7892-7894, 7899, 7901, 7903-7928, 7930, 7932, 7934-7935, 7937-7942, 7946-7948, 7950-7952, 7954, 7956-7957, 7959, 7961-7968, 7971, 7973-7974, 7976-7978, 7981, 7984-7985, 7987-7989, 7994-7998, 8001, 8003-8004, 8006-8007, 8009, 8011-8015, 8020, 8022, 8024-8026, 8028, 8031, 8033, 8036, 8038-8039, 8041-8043, 8045, 8052-8053, 8056, 8058, 8060-8063, 8066-8068, 8070, 8077, 8079-8095, 8199-8201, 8206-8207, 8210-8213, 8220-8226, 8230-8231, 8239-8244, 8249-8253, 8278-8279, 8288-8289, 8305, 8331-8332, 8334, 8387-8388, 8505, 8508, 8510-8514, 8576-8578, 8589, 8719, 8721, 8727, 8732, 8734-8737
D3G XL  JMH01280, 2629, 2721, 2782
D3K 2 LGP  JPJ00200, 2205
D3K 2 XL  KF200110, 150, 154-156, 161-163, 167, 172, 176-178, 181, 188, 190, 192-193, 199, 202, 204-206, 209-210, 212, 214-218, 222, 224, 226, 232, 239-242, 245-249, 251-252, 254, 261-263, 2110-2111, 2114, 2117, 2120, 2122-2125, 2128, 2135-2136, 2138-2139, 2141-2142, 2148, 2151-2155, 2164-2166, 2169-2175, 2183-2186, 2189, 2194-2195, 2201-2203, 2205, 2207, 2212, 2217-2222, 2224-2227, 2229-2230, 2234-2235, 2239, 2244-2246, 2249, 2262, 2264, 2267, 2272, 2275, 2279, 2281-2282, 2284, 2286-2287, 2296-2298, 2300-2302, 2306-2307, 2310-2312, 2314-2315, 2319-2322, 2334-2335, 2340, 2342, 2344, 2349-2350, 2356, 2361-2362, 2366, 2368, 2370, 2374-2377, 2380, 2383, 2385-2386, 2388-2390, 2393-2396, 2399, 2401, 2403, 2405, 2409-2411, 2413, 2415-2416, 2423, 2427-2428, 2432, 2434, 2437-2441, 2446, 2448-2449, 2455-2456, 2458-2459, 2467, 2471
D4G XL  HYD00871, 1593, 1628, 1996, 2023, 2114, 2138
IT38H  JNJ00520, 576
TH255C  JK200160, 177, 179, 183, 211, 220-221, 241-242, 261, 272, 287, 303, 311, 336, 338, 346, 365-366, 380, 404, 415, 417, 439, 462, 494, 520-521, 531, 533, 602, 613-614, 660, 680, 682-683, 716, 719, 734, 763-764, 784-785, 793, 818-825, 837, 845-846, 848-849, 876, 889, 903, 912-913, 932, 938, 1022, 1033-1034, 1143, 1176, 1224, 1238-1239, 1250-1252, 1299-1300, 1310-1314, 1319, 1377, 1434-1435, 1439, 1496, 1500, 1504-1505, 1509-1510, 1516, 1553, 1606
TL1055C  KDE00158, 179, 232, 241, 281, 305, 309, 311-312, 314-315, 322, 331, 333, 338, 358, 372, 381-383, 411, 415, 421, 424, 436, 449, 461, 484, 489-490, 492, 513, 518-519, 529, 536, 538, 550-552, 554-555, 557, 588, 590, 602, 628, 630-632, 634, 639-642, 665, 669-671, 687, 690, 701-702, 715, 727, 730, 733-735, 752-753, 784, 790, 806, 822-823, 828, 843, 851, 880, 884, 887, 903-905, 921-922, 970-971, 975, 980, 982, 985, 994-996, 1007-1008, 1017, 1020-1021, 1035, 1057, 1060, 1070, 1082, 1092, 1100, 1103, 1114-1115, 1129, 1139, 1153, 1172-1173, 1178, 1183, 1203, 1229-1230, 1235, 1249, 1252, 1269, 1278, 1280, 1283-1284, 1290, 1316, 1320, 1325, 1336, 1342-1343, 1345, 1347-1348, 1363, 1371, 1380-1385, 1390, 1421, 1425-1426, 1443-1445, 1450, 1453, 1455, 1457, 1493, 1516, 1558, 1619, 1631, 1639, 1647, 1682, 1705, 1708, 1718, 1728, 1738-1739, 1742-1743, 1758, 1765, 1788, 1794, 1796, 1801-1802, 1804, 1818, 1820, 1831

PARTS NEEDED

Qty

Part Number Description
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Alternate) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
Before going to the Customer Site:

1. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.

Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab Sales Support. Click on the guide for config files named Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

2. Download the flash files and any needed configuration files to your laptop for updating the PL641 radio, table below shows the minimum software requirement:
.
Image1.1.1
 
At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. If the device is a stand-alone PL641 (No Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). This step is not needed if PL641 is part of an Elite system.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in REHS9111.

6.Perform the device swap using instructions found in REHS9111. Installation of the new PL641V2 Radio also requires the update of the Antenna. While performing the device swap it is also necessary to remove the old antenna and replace it with one of the 4G antennas referenced in the parts list above. Communication will fail if 4G antenna is not installed. The device only needs one antenna, even though both hard mount and adhesive mount options are provided. Select the version best suited to replace the existing antenna. Dispose of removed radio and antenna per local guidelines.

7. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

8. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat ET. This step is not needed if PL641 is part of an Elite system.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

12. If a network manager is present (Elite Installation) then update the network manager software as shown in Table 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See example Image 1.2.1 below) and industry group for asset.
.
Image1.2.1
 
Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR TIGHTENING THE TIGHTENER BOLTS ON THE FAN DRIVE BELT TIGHTENER ON CERTAIN 785 AND 789 OFF-HIGHWAY TRUCKS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN 384-9906, 384-9907, 384-9908, 0R-9751, 10R-6389, AND 10R-6388 CRANKSHAFTS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 570-3764 GUARD IN THE BELT TENSIONER GROUP OF CERTAIN 140 GC MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALTERNATOR TENSIONER AND GUARD ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING POWER TRAIN BLOWER MOTOR ON 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN POWER CABLE AND INSPECTING AND REPLACING THE HARDWARE ON THE MAIN POWER RELAY IN THE CAB OF CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 20R-4681 REMAN WHEEL MOTOR ON CERTAIN 794 AC AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN 233-9748 FRICTION DISCS IN DEALER INVENTORY