PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0638]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
UEBE0638-02

22Apr2020
(Revised 26Aug2020)


U-234
A-324
D-219
O-219

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS

7606 7610 7620
PS46660
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46660" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

 
NOTE:

This Revised Service Letter replaces the 22Apr2020 (Revised 10Jun2020) Service Letter. Changes have been made to the Affected Product and Action Required.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
225D  2SJ00598
320 9KK04901, 5320

HEX01640
320 GC  KTN00105, 132, 134-135, 140-142, 144, 146, 156, 163, 170, 187, 194, 197-198, 205, 211, 214, 223, 240, 244, 250-252, 256, 270, 329, 338, 341, 343, 354, 356, 359, 362, 364-365, 367, 370, 374, 376, 378, 404, 407, 413, 417-418, 420, 426, 430, 432, 434, 438, 445-446, 449-450, 452, 456, 459, 461, 464-465, 467, 470-472, 474, 478, 482, 484, 486, 492, 495, 499-500, 502-505, 507, 518, 523, 530, 533, 537, 566-571, 573, 575-576, 604, 617, 621, 10004, 10020, 10028, 10044, 10047, 10050, 10056, 10064, 10101, 10121, 10124, 10133, 10135, 10147, 10152-10153, 10158, 10164, 10166, 10169, 10172-10173, 10175, 10181, 10188, 10193, 10195, 10197, 10201, 10205, 10207-10209, 10211, 10213-10216, 10219, 10221, 10225, 10227, 10239, 10246, 10253, 10257, 10266-10268, 10273-10274, 10277-10279, 10281, 10283, 10288-10289, 10291, 10310-10312, 10314, 10318, 10320-10321, 10328, 10330-10331, 10335-10336, 10350-10354, 10364, 10370, 10374, 10376-10377, 10380, 10412-10413, 10432, 10440, 10444, 10446, 10448-10449, 10471, 10484, 10486, 10488, 10491, 10496, 10515, 10518, 10523, 10527, 10529, 10537-10538, 10542, 10546-10548, 10550, 10553, 10555, 10560, 10566, 10571, 10578, 10581, 10583, 10588, 10595, 10600, 10603-10604, 10607, 10611, 10620, 10624-10625, 10630, 10640, 10643, 10647, 10649-10650, 10653, 10655-10659, 10662-10666, 10668-10674, 10676, 10682, 10691, 10693, 10695, 10697, 10719, 10739, 10741, 10743, 10747-10748, 10750, 10755, 10757
320B 5BR01280

6CR01308, 1439, 4065, 4616
320C ANB01425, 1658, 1777, 1926, 2088, 2189, 2705

PAB00142, 312, 506, 574, 980, 1060, 1676, 2081, 2470, 2542, 2584-2585, 2769, 4662, 5032, 5516, 5619, 5783, 5900, 5982, 6924, 7158, 7687

PAC00496, 792, 804, 943, 1118
320C FM HW  BGB00392
320C L  EAG00169, 289, 908
320D AZR01832

PHX00413, 719-720, 739, 1002, 1057, 1078, 1146, 1260, 1262, 1353, 2044, 2524
320D LRR  DHE00207, 273
320E L  NAZ01115, 1119, 1235, 1515, 2553, 2624
320F L  NHD00160, 162-164, 178, 205-206, 208, 211, 227, 10044, 10178, 10181, 10191, 10198, 10205, 10209, 10219, 10232, 10234, 10270, 10273, 10285, 10366, 10385, 10392, 10403, 10411-10412, 10433, 10439, 10473-10474, 10502, 10517, 10523-10524, 10538, 10564, 10572, 10589
321B LCR  KGA00136
321C LCR  MCF00275, 305, 307, 599, 902, 1128
321D LCR MPG00267

NAS00243, 259, 290
322B  1YS00613, 638
322C  HEK00452, 799, 1132
322C L  BKJ00428
323F L  KBY00231, 242
323F OEM  P3900126
324D L  JJG00382, 590, 826
324E L  PNW00277, 350, 356, 360, 367, 376, 383-386, 392-393, 400, 402, 407, 410, 413, 418, 427, 431, 438, 440, 442, 447, 452, 454, 467, 469, 476-477, 479-480, 489-490, 494, 501, 504, 508, 515, 520-521, 532, 537-538, 549-550, 559, 562, 569, 579, 583, 599, 606, 615-616, 632, 634, 639, 648, 659, 670, 679, 688, 694, 699, 706, 716, 719, 721, 746, 748, 756, 761, 765, 783, 790, 850, 853-854, 872, 878, 881, 888, 897, 900, 902, 911, 913-914, 919, 931-932, 948, 951, 959, 964-966, 968, 990, 1007, 1020, 1024, 1030, 1066, 1068, 1079, 1087, 1120, 1126, 1162, 1165, 1187-1188, 1215-1217, 1288, 1378, 1468, 1530-1531, 1536, 1538, 1548, 1553, 1560, 1568, 1574, 1576
325 7LM00307, 1410

8NK00797
325B 2JR01391, 2471, 2992, 3405, 3536

6DN00622

8RR00521
325C BFE00159, 473, 1315, 1486, 1773, 1913

BKW00392, 403

BMM00738

BTD00264

CRB00773, 863, 915, 1009, 1430
325D L A3R00641, 682, 748, 920, 1183

PAL00278, 407, 460
325F L  NDJ20001-20002, 20004-20005, 20007-20009, 20011, 20013-20014, 20018, 20026-20028, 20030, 20033, 20035-20040, 20042, 20046-20047, 20049-20050, 20052, 20054-20056, 20058, 20060-20062, 20065, 20067, 20069, 20073, 20075-20076, 20080-20081, 20083, 20085-20086, 20088-20090, 20092-20093, 20097-20102, 20104-20106, 20108, 20111-20112, 20115-20126, 20129-20130, 20133, 20135-20138, 20140, 20144, 20148-20149, 20156, 20158, 20160, 20162-20166, 20168, 20173-20174, 20176-20177, 20180, 20187, 20189, 20191, 20196, 20199-20202, 20204-20205, 20208, 20210, 20219-20222, 20226-20229, 20232, 20235, 20238, 20243-20245, 20247, 20251, 20254, 20266, 20268, 20271-20273, 20276-20277, 20280-20281, 20285-20291, 20293-20294, 20296, 20299-20301, 20303, 20306-20308, 20311, 20313-20314, 20316, 20319-20321, 20323, 20326-20328, 20333, 20335, 20337-20339, 20341, 20343-20344, 20346-20347, 20360-20361, 20364, 20367-20372, 20374-20375, 20378-20387, 20389-20390, 20393, 20400, 20402-20403, 20405, 20409, 20411, 20413, 20415-20419, 20425-20426, 20428, 20432, 20436, 20444, 20447-20448, 20454-20455, 20458, 20460-20462, 20465, 20468-20469, 20472, 20479, 20481, 20483, 20486-20487, 20489-20492, 20496, 20498, 20507, 20514, 20521, 20525, 20528-20529, 20532-20534, 20536-20538, 20541, 20543, 20545-20547, 20550, 20553-20559, 20569, 20573-20574, 20577, 20579, 20582-20584, 20589, 20596, 20598-20600, 20602-20603, 20607-20608, 20611-20612, 20614, 20616, 20618-20620, 20624, 20632, 20634, 20636-20638, 20640, 20644-20656, 20663, 20666, 20668-20669, 20672, 20675, 20678, 20680-20683, 20688, 20690, 20692, 20696, 20698-20700, 20702-20707, 20709, 20711-20714, 20716, 20720-20721, 20723, 20727-20729, 20735-20741, 20743, 20746, 20748-20749, 20751-20752, 20754-20756, 20763-20765, 20770, 20777, 20781-20786, 20789, 20799-20800, 20802-20805, 20807, 20810-20811, 20818, 20823, 20825, 20828, 20830-20831, 20833-20838, 20845-20848, 20850-20854, 20857-20858, 20860, 20869-20870, 20872-20879, 20884-20885, 20888, 20891, 20893-20899, 20902-20906, 20914-20917, 20922, 20924-20925, 20927-20930, 20932-20942, 20944, 20946-20947, 20949-20950, 20955-20960, 20963-20964, 20966, 20971-20977, 20980-20983, 20988, 20990, 20992, 20996-21001, 21003-21005, 21007-21011, 21017-21019, 21022-21031, 21033, 21035-21036, 21038-21039, 21042, 21046, 21050-21054, 21058, 21060, 21062-21063, 21065-21068, 21070-21071, 21073-21074, 21076-21078, 21080-21081, 21083-21084, 21087-21090, 21092-21095, 21097, 21105-21106, 21112-21113, 21115-21122, 21128, 21130, 21132-21135, 21138, 21140-21144, 21146-21149, 21152, 21154, 21156-21157, 21159-21164, 21168, 21170, 21172, 21174-21176, 21179-21184, 21186-21188, 21190-21192, 21194, 21197-21200, 21202-21206, 21209-21228, 21232-21242, 21245-21248, 21250-21252, 21254-21257, 21260-21262, 21264, 21266-21267, 21269, 21272-21275, 21278-21283, 21285, 21287-21288, 21290-21298, 21300-21303, 21305-21311, 21313, 21320, 21323-21327, 21329-21332, 21350-21354, 21359-21365, 21369, 21371, 21382-21384, 21386, 21390-21392, 21394, 21402, 21408-21409, 21417, 21433, 21437, 21439-21440
326F L  FBR20001, 20007, 20009, 20013-20014, 20016-20018, 20020-20022, 20025, 20029-20030, 20032-20036, 20042-20045, 20049, 20051-20058, 20060-20061, 20063, 20065-20066, 20068-20069, 20072-20074, 20080-20082, 20084-20085, 20087-20088, 20092-20096, 20098-20101, 20103-20104, 20106, 20108-20110, 20112, 20115, 20117, 20121, 20129, 20131, 20134, 20136, 20146-20147, 20150, 20152-20155, 20160-20163, 20166-20167, 20170, 20174-20178, 20181, 20183, 20187-20191, 20193-20194, 20196, 20204-20206, 20214-20216, 20219, 20222-20223, 20227, 20230-20234, 20237, 20239-20243, 20245, 20247-20250, 20252, 20255-20259, 20261, 20263, 20266, 20269, 20272-20274, 20277, 20280-20281, 20291, 20295-20298, 20301-20303, 20305-20310, 20312-20313, 20317-20320, 20327, 20330, 20332-20334, 20337, 20339-20340, 20342, 20344-20347, 20349-20350, 20352, 20354, 20356-20357, 20359-20360, 20362, 20366, 20368-20369, 20376, 20378, 20382, 20385-20387, 20389-20392, 20394, 20401, 20403-20404, 20406-20411, 20414, 20416-20417, 20419, 20422-20423, 20425, 20427, 20432, 20435, 20439, 20441-20443, 20445, 20447-20448, 20450, 20453-20454, 20456-20457, 20459-20463, 20465-20468, 20472, 20474-20475, 20478-20484, 20489-20491, 20493-20495, 20499, 20501, 20503-20511, 20515, 20519, 20522, 20528-20530, 20534, 20537-20540, 20542, 20544-20547, 20549-20554, 20557, 20561, 20563-20565, 20567-20572, 20576, 20580-20582, 20584-20586, 20591, 20593-20595, 20598-20599, 20602-20605, 20607-20612, 20614, 20617-20621, 20623-20627, 20629, 20632, 20635, 20637, 20640-20641, 20643, 20645, 20647-20654, 20656-20657, 20659-20660, 20664, 20666, 20668-20669, 20671-20672, 20674, 20676-20677, 20680, 20684-20686, 20690-20695, 20697, 20699, 20705, 20726, 20730, 20732-20736, 20738-20745, 20747-20756, 20758, 20761-20762, 20764-20765, 20767-20769, 20772-20773, 20783-20785, 20790-20792, 20794-20795, 20797, 20799-20802, 20804, 20809-20815, 20817, 20822, 20824-20827, 20830, 20834-20835, 20837-20845, 20847-20849, 20851-20852, 20854-20855, 20857, 20862-20864, 20866-20869, 20871, 20874, 20877, 20879, 20890, 20897, 20899-20900, 20902, 20904-20907, 20910-20915, 20921-20923, 20925, 20929-20930, 20932, 20936-20944, 20946-20947, 20949-20952, 20955-20958, 20960-20970, 20972-20978, 20980-20982, 20984-20985, 20987-20989, 20993-21000, 21002-21008, 21011-21012, 21015, 21017-21018, 21020, 21023-21025, 21028-21030, 21032-21038, 21040-21049, 21051-21052
326F L OEM  CJ810102
329E L PLW00258, 329, 376, 379, 383, 385, 406-407, 412, 418, 423, 433, 439, 446, 451, 457, 463, 479, 491-493, 515, 521, 536, 543-544, 552, 558, 561, 564, 591, 593, 595, 604, 607, 615, 628-629, 633, 637, 649, 658, 661, 671, 676, 678, 685, 702, 712, 714, 721, 731, 737, 739, 742, 753, 770-771, 773, 786, 788-789, 796, 803, 807, 813, 835, 837, 850, 859, 865-867, 870, 881, 883, 891, 893, 899, 902, 905, 914-915, 919, 935, 938, 941, 944, 958, 970, 976, 1009, 1021, 1025-1026, 1039, 1062, 1068-1069, 1071, 1073, 1078, 1083, 1089, 1094, 1113, 1131, 1137-1138, 1150, 1152, 1155, 1159, 1161-1162, 1165, 1170, 1173, 1181, 1186, 1192-1193, 1212, 1229, 1231-1232, 1236, 1239, 1243, 1245, 1247, 1258-1259, 1264, 1268, 1270, 1272, 1280, 1315, 1318-1319, 1324-1325, 1349, 1353, 1379, 1385, 1390, 1396, 1402-1403, 1405, 1413, 1419-1420, 1422, 1424, 1427, 1429, 1431, 1434, 1486, 1499, 1503-1505, 1516, 1537, 1553-1555, 1567, 1569, 1576, 1587, 1590-1591, 1604, 1608, 1623, 1636, 1645, 1649, 1652, 1669, 1672, 1684-1685, 1699-1700, 1702

RDX00187
329E OEM  K2L00152, 159, 161
329F L  ERL00114, 312, 324, 684, 709
330 5YM01961

8RL00361
330 GC  GDW00130, 132, 136-140, 142, 144-146, 151-152, 154-155, 159-160, 164, 166, 170, 172, 175, 177-180, 183-188, 198-200, 202, 204-207, 209, 212, 214-217, 219, 221-225, 227-234, 236-237, 239, 243-248, 256-257, 259-260
330B 3YR00390

6DR00331, 463, 2521, 2947, 3184, 3434, 3691, 4517

8SR00297
330C CAP00703, 1034, 1204

KDD01402-01403
330C L CYA00986

DKY00152, 411, 448, 1393, 1422, 1456, 1840, 2394, 2507, 2874, 2976, 3067, 3149, 3426, 4007, 4098, 4134, 4298, 4300, 4495, 4536
330D  NBD00173, 202
330D L  MWP00395, 524, 768, 796, 901, 1160, 1506, 1681, 2909, 3211-3212
330F L HBT10114, 10123

HCK20003, 20007, 20009-20010, 20012, 20023, 20027-20028, 20034, 20038, 20041, 20044, 20057-20059, 20061, 20066, 20070, 20085-20087, 20089-20090, 20094, 20111, 20113, 20115, 20118-20119, 20124, 20126, 20129, 20132, 20136-20137, 20139-20140, 20145-20148, 20150-20156, 20159, 20161, 20163-20170, 20173, 20183, 20186, 20192-20193, 20196-20198, 20200, 20206-20209, 20211-20214, 20216, 20219-20220, 20223, 20225, 20227, 20229, 20232, 20235-20239, 20241-20244, 20246-20248, 20250, 20254, 20256-20260, 20265-20267, 20269-20271, 20273-20294, 20296, 20298, 20311, 20314-20315, 20317, 20320-20325, 20328, 20330-20334, 20336-20338, 20340, 20344-20345, 20350, 20355, 20357, 20359-20363, 20365, 20367-20371, 20373, 20379, 20382-20383, 20385-20386, 20390, 20394, 20396, 20399, 20402, 20405, 20409-20411

MBX00161, 167, 170-180, 182-183, 192-193, 195-196, 198, 202-203, 212, 214-226, 234-238, 243-249, 251-252, 255, 257, 259-261, 263-264, 266, 268, 270, 272, 276-277, 284-285, 288, 292, 297, 299, 304-305, 307, 314, 316-321, 324, 326, 336, 349, 352-355, 357-364, 366, 368-369, 377, 381, 383, 387-389, 395, 397-400, 402-405, 407-409, 417, 420-427, 429, 431-432, 434, 436-437, 439-440, 451, 455-457, 460, 464, 468-473, 477, 479-482, 484, 487-490, 492-494, 498-499, 503, 507, 512, 516, 520-521, 525-526, 528, 530, 532-534, 536-540, 542-543, 547, 549, 561, 564, 10001, 10003, 10005, 10007, 10011, 10016-10017, 10020-10022, 10024, 10027, 10030, 10037, 10040-10048, 10050, 10052-10053, 10057, 10059-10062, 10067, 10078, 10080-10083, 10085-10087, 10095-10096, 10102, 10108, 10111, 10114-10115, 10119, 10128-10129, 10131-10132, 10136-10137, 10139, 10144, 10146, 10156-10158, 10166, 10168-10169, 10172, 10175-10177, 10179-10180, 10182-10183, 10187, 10189-10190, 10193, 10197, 10199-10200, 10202, 10204-10209, 10212, 10215, 10218, 10222-10223, 10226, 10230, 10233-10235, 10237, 10241, 10244-10246, 10254, 10261-10262, 10265, 10267, 10275, 10282, 10294, 10296, 10299, 10302, 10304, 10309, 10315, 10318, 10322, 10326-10327, 10332, 10336-10338, 10340, 10342, 10345-10347, 10349, 10351-10352, 10357, 10359-10360, 10362-10363, 10365-10367, 10372-10374, 10377, 10379, 10384, 10389-10390, 10397, 10401, 10406, 10419, 10422, 10424-10425, 10431, 10433, 10435-10438, 10445, 10451-10453, 10456-10457, 10459-10460, 10465-10466, 10469-10470, 10473, 10476, 10480, 10482, 10484, 10486-10488, 10496, 10499-10500, 10502, 10506, 10509-10514, 10516-10519, 10521-10523, 10525-10526, 10529, 10533-10539, 10543, 10545, 10550, 10567-10570, 10572-10574, 10578-10579, 10587, 10591-10594, 10600, 10612, 10614-10616, 10618, 10621-10623, 10626, 10628, 10633-10634, 10638, 10649, 10651, 10655, 10660-10661, 10665, 20002, 20010, 20013-20015, 20021, 20023-20024, 20035, 20039, 20041-20043, 20045, 20047-20049, 20051-20053, 20055-20058, 20060-20061, 20066, 20070, 20073-20076, 20080-20081, 20085, 20089, 20091, 20093, 20103-20104, 20106-20107, 20110, 20112-20116, 20118, 20123, 20129, 20131, 20133, 20135-20137, 20143-20144, 20147, 20149-20150, 20163-20164, 20167-20168, 20171-20172, 20174-20175, 20180-20181, 20183, 20185, 20187, 20189, 20195, 20206, 20208-20210, 20215, 20217, 20220-20224, 20226, 20235, 20238, 20241, 20243, 20246, 20248, 20253, 20258, 20265-20267, 20270, 20272-20275, 20278-20279, 20285, 20289-20290, 20292, 20294, 20297, 20299-20300, 20303, 20305-20306, 20309, 20312, 20318, 20324, 20327, 20329, 20335, 20337, 20340-20344, 20346-20347, 20351, 20355-20356, 20358-20362, 20368, 20373, 20378, 20380-20381, 20389, 20393, 20401-20403, 20405, 20407-20410, 20412, 20414-20415, 20418-20420, 20424, 20426, 20428, 20432, 20436, 20438-20439, 20445, 20447, 20455, 20459, 20461, 20464, 20467, 20469-20472, 20474, 20489, 20492, 20496, 20501, 20504, 20511-20512, 20516, 20521, 20527, 20529-20531, 20533-20535, 20537-20539, 20542, 20544, 20546, 20551, 20553, 20555-20556, 20558-20559, 20561-20562, 20565, 20571, 20573, 20577-20580, 20588-20589, 20591, 20596, 20602-20605, 20609, 20611, 20613-20615, 20618-20619, 20622-20628, 20633, 20635-20637, 20646, 20648, 20650, 20661, 20668, 20671
330F OEM B3200102, 104-107

DPL00101, 103, 114, 10101, 10104
335F  KNE00184, 429, 431-432, 434-435, 439-440, 443-444, 448-449, 456, 459, 463-464, 466-467, 469, 471, 477, 484-485, 487, 490-493, 498, 500, 502, 504-505, 507-509, 515, 521, 529-530, 534, 537-538, 540, 557, 562, 564, 577, 579-580, 583-587, 594, 611, 619, 621-622, 624, 626, 628, 630-633, 635, 638-647, 652, 654, 656, 661, 663, 667-668, 670, 689-691, 693, 697, 700, 707-708, 715, 727, 743-744, 746-748, 751-753, 755-759, 761-762, 764-765, 10005-10007, 10009-10011, 10014, 10016, 10021, 10026, 10028-10029, 10034-10036, 10046, 10051-10052, 10056-10057, 10068-10070, 10072-10075, 10079, 10081, 10083-10084, 10091, 10098-10099, 10106-10107, 10112, 10114-10115, 10118, 10122-10128, 10130-10135, 10138, 10141-10143, 10145-10146, 10155-10157, 10160, 10162-10165, 10168, 10170-10174, 10176, 10184-10185, 10187-10189, 10192, 10194, 10201-10206, 10211-10212, 10214-10215, 10217-10221, 10226-10231, 10234, 10237, 10240, 10243, 10247, 10249, 10252, 10256-10260, 10266, 10270-10271, 10275, 10277-10279, 10282, 10285, 10288-10290, 10294-10298, 10300, 10302-10305, 10307, 10309, 10321-10324, 10329-10330, 10332, 10341, 10344, 10346-10351, 10353, 10355, 10359, 10361, 10366, 10368, 10370, 10372, 10374-10377, 10385-10387, 10389-10390, 10392, 10394
335F LCR  SGJ20918-20922, 20924, 20926-20928, 20932, 20935-20939, 20942-20945, 20947-20950, 20952-20954, 20957-20962, 20964, 20967-20968, 20970, 20992
336  DKS00413
336 GC  EBJ00142, 144, 149, 153, 162, 166, 173-174, 180, 189, 200, 202, 208, 210-211, 213, 218-219, 222, 225, 227, 234-236, 238, 241-242, 261, 264-266, 271-272, 275, 286, 288-289, 291, 293, 303, 305, 307, 310, 312, 328, 332
336E  CMR00161
336E L BZY00436, 554, 624, 628, 796, 826, 935, 1222, 1224, 1228-1230, 1233, 1244-1245, 1255, 1258, 1260, 1263, 1265, 1291, 1307, 1318, 1320, 1334, 1349, 1352-1353, 1367, 1377, 1394, 1424, 1431, 1435, 1452, 1454, 1470, 1480-1482, 1484-1485, 1489, 1495, 1506, 1512, 1534, 1540, 1551, 1569, 1572, 1578, 1589, 1602, 1639, 1648, 1652, 1657, 1673, 1683, 1700, 1713, 1715-1716, 1732, 1771, 1779, 1792-1793, 1802, 1805-1807, 1817, 1826, 1832, 1859, 1889, 1891, 1896, 1900-1901, 1903, 1928, 1948, 1959-1960, 1965-1966, 1972, 1978, 1980-1983, 1988, 1994, 1997, 2002, 2018, 2022, 2042, 2057, 2062, 2065, 2070, 2075, 2084, 2087, 2110, 2131, 2147, 2159, 2165, 2196, 2199, 2211, 2214, 2228, 2233, 2237, 2255, 2257, 2263, 2270-2271, 2295-2296, 2367, 2407, 2414, 2445, 2491

FJH00152-00153, 164, 166, 169-171, 184, 196, 200, 204, 213, 217, 239, 244, 252, 264-266, 272, 279, 322-323, 335, 338, 384, 454, 469, 472, 477, 508, 510, 529, 534-535, 547, 562, 566-568, 571, 591, 594-595, 606, 612-614, 616, 618, 643, 702, 705, 720, 728, 739, 746-747, 758, 775, 780, 782-783, 790, 816, 825-826, 830, 849-850, 907, 914, 933, 954, 1034, 1047, 1059, 1064, 1071, 1083, 1147, 1185, 1221, 1224, 1234, 1237-1239, 1242, 1246, 1253, 1266, 1270, 1288, 1295, 1301, 1314, 1316, 1318, 1320, 1323, 1344-1345, 1353, 1361, 1374, 1381, 1389, 1400, 1405, 1407, 1445, 1448, 1451, 1475, 1501, 1517, 1520-1521, 1523-1524, 1526, 1528, 1530, 1532-1533, 1544, 1552, 1555, 1568, 1571-1572, 1579, 1582, 1603, 1626, 1638, 1642, 1644-1645, 1647, 1665, 1687, 1699, 1701, 1706, 1716, 1718, 1739-1740, 1756-1757, 1759-1760, 1765, 1768, 1772, 1776-1777, 1779, 1781, 1791, 1810, 1815, 1817, 1826-1827, 1880

JRJ00203, 236, 239, 244, 247, 251, 253, 281-282, 292-293, 296, 300-302, 306, 314, 351, 354, 362, 369, 377, 408, 437, 443, 448, 463, 476, 484, 493-494, 505, 511, 515, 517
336F L KCS00116-00122, 124, 126-130, 10030, 10097, 20160

NBS00452-00454, 479, 10003
336F L OEM  B3900107, 109, 90202
336F LXE DFY00236-00243, 246-249, 251, 253, 257, 263-266, 272, 10006

LTP00229
336F OEM  B3400106, 110, 118-120, 123-124, 10002-10004
345B  4SS00461, 859, 1524
345B II LC-FIX  AGS01114, 1625, 1641, 2112, 2712, 2738, 2798
345C  PJW00481, 947, 1568, 1794, 1998, 2228
345D L  EEH00236
349E HVG UHD OEM  JAE00124-00125
349E L  MPZ00271, 319, 493, 499, 584, 640-641, 827
349F L BZ200337, 439, 446, 833, 887-889, 904-905, 10004-10005, 10008, 10010-10011, 10016-10019, 10024, 10032, 10034, 10042-10044, 10048, 10050-10056, 10058-10061, 10063-10065, 10067, 10073-10075, 10077-10078, 10080-10082, 10084-10090, 10092-10093, 10095-10097, 10100, 10104-10105, 10109, 10112, 10128-10131, 10147, 10150, 10152-10153, 10156-10158, 10160, 10166, 10168, 10170-10171, 10178-10179, 10207, 10214-10215, 10219, 10221, 10223, 10225, 10229, 10231, 10234, 10237-10238, 10254, 10258, 10263, 10267, 10271, 10275, 10282, 10289, 10291, 10293-10294, 10315, 10328, 10331, 10333-10334, 10337, 10339-10340, 20003, 20011, 20013, 20016, 20019, 20022, 20024-20025, 20030, 20032-20038, 20044, 20068-20069, 20071-20072, 20074, 20084, 20088, 20090-20091, 20095-20096, 20098-20099, 20102-20108, 20112, 20114-20118, 20120-20121, 20123, 20125, 20130-20131, 20145, 20155, 20162, 20165, 20167-20170, 20173, 20176, 20183-20184, 20186, 20189, 20193, 20196, 20201, 20204, 20208, 20212, 20216, 20220, 20222-20224, 20226, 20228-20229, 20231, 20234-20235, 20237-20241, 20243, 20245, 20253-20256, 20258, 20261-20267, 20271-20272, 20276-20280, 20285, 20290, 20293-20294, 20299, 20304, 20311-20315, 20317-20322, 20324-20325, 20327-20331, 20333, 20336, 20338-20341, 20343, 20345, 20348, 20350, 20353, 20360-20361, 20363, 20365-20367, 20369, 20376-20377, 20379, 20381-20382, 20385-20387, 20389-20390, 20394-20395, 20397-20399, 20402, 20404, 20406, 20410-20413, 20415, 20417, 20419, 20422, 20425-20428, 20431-20433, 20437-20438, 20441-20442, 20445, 20448-20452, 20454-20457, 20460-20462, 20465, 20467-20468, 20472, 20474-20481, 20483-20484, 20487-20488, 20491-20493, 20497, 20499, 20501, 20503, 20506-20508, 20510, 20512-20514, 20516, 20518, 20528-20531, 20533-20534, 20537-20550, 20552-20553, 20555-20556, 20558-20560, 20562, 20564-20567, 20569-20571, 20573-20576, 20578, 20582-20583, 20585-20588, 20591-20593, 20595-20596, 20598, 20600, 20603-20606, 20608-20610, 20612, 20614-20618, 20620, 20622-20627, 20630-20632, 20634, 20636-20639, 20641-20642, 20644, 20646, 20648, 20651-20652, 20654, 20656, 20659-20660, 20664, 20667-20669, 20671-20683, 20690, 20710-20711, 20713, 20715-20717, 20719-20725, 20727-20736, 20738, 20741-20744, 20746-20747, 20749, 20751-20754, 20756-20759, 20762, 20764-20765, 20767, 20769-20773, 20775-20780, 20783, 20785-20794, 20796, 20798, 20801, 20804, 20810-20815, 20817, 20820-20821, 20823-20825, 20828-20836, 20840-20846, 20848, 20850, 20853, 20856, 20858, 20862-20867, 20869, 20877-20885, 20887-20897, 20901-20907, 20909-20910, 20913, 20915-20916, 20918, 20920-20924, 20926-20934, 20936-20950, 20953, 20955-20956, 20959, 20961-20964, 20966-20968, 20972-20976, 20979-20982, 20985-20986, 20993-20995, 20998, 21002-21004, 21006-21008, 21013-21018, 21021-21022

HPD00229, 510, 550, 687, 778, 824, 835, 852-853, 10007-10008, 10010, 10012, 10014, 10019, 10041-10044, 10063, 10065, 10067, 10086, 10092, 10094, 10096, 10099-10106, 10113-10114, 10120-10121, 10123, 10125-10126, 10129-10131, 10137-10138, 10141-10142, 10162-10164, 10166, 10170, 10172-10174, 10179, 10183, 10187, 10192, 10197-10199, 10201-10202, 10229-10231, 10249, 10252, 10255-10256, 10258, 20003-20009, 20013-20015, 20021-20022, 20026, 20029-20030, 20033, 20040, 20042-20043, 20049-20050, 20058, 20065-20069, 20072-20075, 20081-20083, 20100-20102, 20106-20108, 20114, 20116, 20119-20121, 20123, 20132-20133, 20143-20144, 20146, 20154, 20156-20161, 20164-20167, 20169, 20171, 20177-20179, 20182-20184, 20190, 20193-20194, 20198-20199, 20201-20202, 20205, 20207-20209, 20211, 20213, 20215-20216, 20226-20227, 20234, 20239-20241, 20243, 20246, 20252-20253, 20255-20259, 20261-20262, 20266, 20268-20272, 20280, 20287, 20292-20293, 20297, 20300, 20302-20305, 20307-20308, 20310-20312, 20315, 20317, 20319, 20322-20323, 20325, 20327, 20329, 20332, 20334-20335, 20351, 20353-20354, 20356, 20363, 20365, 20368, 20372, 20375, 20402-20403, 20411, 20415, 20418-20419, 20430-20432, 20440-20442, 20446-20450, 20452, 20455-20456, 20458, 20460-20461, 20466-20468, 20471, 20475-20476, 20494-20495, 20503, 20509, 20513-20514, 20518, 20523, 20527, 20529, 20532, 20541-20551, 20579, 20590, 20592, 20595-20597, 20599, 20602-20605, 20609-20610, 20621, 20626, 20630, 20632, 20634, 20637, 20643-20644, 20656-20657, 20659-20660, 20663, 20673-20681, 20686, 20695, 20698, 20700, 20703, 20706-20709, 20713, 20719-20720, 20722-20723, 20725-20727, 20730-20731, 20734, 20736, 20738, 20740, 20745, 20748, 20750, 20752, 20755-20757, 20759-20760, 20762, 20768-20769, 20774-20776, 20792, 20797-20798, 20801, 20803-20806, 20808-20809, 20817, 20825, 20828-20829, 20831, 20833-20837, 20843-20844, 20847, 20849, 20851-20852, 20854, 20857-20859, 20861, 20866, 20868, 20870-20871, 20876, 20878, 20881, 20895-20896, 20899, 20902, 20905-20907, 20909-20916, 20923-20924, 20927, 20930-20931, 20934-20935, 20949, 20956, 20963-20964, 20967, 20970-20971, 20973-20974, 20976, 20983, 20985, 20988, 20990-20992, 20995, 21011, 21013, 21028, 21032, 21038-21043, 21054-21066, 21068-21069, 21071, 21073, 21079, 21081, 21084, 21087, 21090, 21095-21096, 21103-21106

KEA10036
349F LXE  RAX00105-00106, 20001
350  7RK00174
350 L 3ML00114, 253, 832, 841, 899, 995

9DK00315

9FL00918
352F  RBF20004, 20006, 20008, 20010, 20015-20017, 20019-20023
352F (VG) A9J00285, 287, 292, 10003, 10005-10007, 10009-10010, 10012-10018, 10020, 20001-20011, 20013-20017, 20021, 20023-20024, 20026-20028, 20031, 20033-20034, 20036-20039, 20042-20045, 20047, 20049-20050, 20052-20058, 20060, 20064-20076, 20079-20080, 20084-20088, 20092-20095

KBP00442

NDC10001-10002, 10007, 80179-80180, 80183, 80185, 80187, 80189-80191, 80193-80196, 80199-80202, 80204, 80206-80207, 80211-80222, 80224
365B L  9TZ00416
365C L  MCS00477
374F L DNM00229, 236

EBF10069, 10079-10080, 10089, 20034, 20040
375 L 1JM00169, 184, 248, 411, 502

9WL00225
385B  RCD00216
385C L  EDA00465
390F L FEH10005, 20006, 20011

HNG00248, 261, 307-308, 327, 350, 355

MGF00251, 326
390F OEM  EXB00104
5080 6XK00304

8SL00082-00083, 112
EL240B  5WG00285
M322C MH  BDY00323
M322D MH D3X00211

P3W00200, 270
MH3022 FB300193, 274, 297, 340, 351, 2258, 2279, 2282, 2297, 2303, 2335, 2339, 2349, 2353, 2365-2366, 2390, 2402, 2485-2486

FM200286, 319, 383, 392, 426, 442, 467, 510
MH3024 FB500149, 159, 212, 233

FB700300, 306, 332, 391, 393, 399, 416, 457, 462, 476, 522, 524, 585, 604

FM400129, 133-134, 136, 138, 164, 177, 179, 181, 191, 207-208
MH3026  FB900241, 246-247, 253, 259, 266, 268, 272, 304, 322, 324, 326-327, 354, 367, 388, 391, 394, 406, 425, 435, 442, 447, 457
*******Group  2*******
311FL  KCW10227-10230
313D 2GC  GAP17297, 17299
313D 2L  LCY10692-10695
313F L  DJE10847-10852, 10854-10856
313F L OEM  DH810013
313F LGC  HDK10537, 10566, 10568-10569, 10571-10572, 10575-10577, 10579-10580
315FL  TDY11266, 13588, 13845, 13867-13870, 13872-13873, 13875-13876, 13878-13879, 13882, 13886-13887, 13892, 13894, 13896, 13899-13900, 13905, 13908-13909, 13911, 13913, 13919, 13921, 13923, 13926, 13929, 13933, 13935, 13939-13940, 13942, 13945, 13948, 13968, 13971, 13977, 13981-13983, 13985, 14013
316F L  YDL20665, 20955, 20957-20958, 21203, 21231-21233, 21235-21237, 21241-21243, 21245
318F L  FFT20079

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Alternate) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5555510 PL641v2 Cellular radio (4G) (External Antenna)
1 5586550 Hard Mount Antenna (Alternate) (4G)
1 5586551 Adhesive Mount Antenna (4G)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instruction, M0119683, "Product Link PL641e to Product Link PL641eV2 Device Replacement".

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR INSPECTING POWER TRAIN BLOWER MOTOR ON 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN POWER CABLE AND INSPECTING AND REPLACING THE HARDWARE ON THE MAIN POWER RELAY IN THE CAB OF CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 20R-4681 REMAN WHEEL MOTOR ON CERTAIN 794 AC AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN 233-9748 FRICTION DISCS IN DEALER INVENTORY
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL042, PL641E V1, AND PL641I V1 TO PL243, PL641E V2, AND PL641I V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A FUEL INJECTOR ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROTATING GROUP USED IN THE TRANSMISSION ON CERTAIN 966K XE, 966M XE, AND 972M XE WHEEL LOADERS