PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
[UEBE0638]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
UEBE0638-02
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| 22Apr2020 |
| (Revised 26Aug2020) |
U-234
A-324
D-219
O-219
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS |
|
| 7606 7610 7620 | PS46660 |
|
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46660" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the 22Apr2020 (Revised 10Jun2020) Service Letter. Changes have been made to the Affected Product and Action Required. |
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TERMINATION DATE |
| 31Dec2022 |
PROBLEM
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| Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 225D | 2SJ00598 |
| 320 | 9KK04901, 5320 HEX01640 |
| 320 GC | KTN00105, 132, 134-135, 140-142, 144, 146, 156, 163, 170, 187, 194, 197-198, 205, 211, 214, 223, 240, 244, 250-252, 256, 270, 329, 338, 341, 343, 354, 356, 359, 362, 364-365, 367, 370, 374, 376, 378, 404, 407, 413, 417-418, 420, 426, 430, 432, 434, 438, 445-446, 449-450, 452, 456, 459, 461, 464-465, 467, 470-472, 474, 478, 482, 484, 486, 492, 495, 499-500, 502-505, 507, 518, 523, 530, 533, 537, 566-571, 573, 575-576, 604, 617, 621, 10004, 10020, 10028, 10044, 10047, 10050, 10056, 10064, 10101, 10121, 10124, 10133, 10135, 10147, 10152-10153, 10158, 10164, 10166, 10169, 10172-10173, 10175, 10181, 10188, 10193, 10195, 10197, 10201, 10205, 10207-10209, 10211, 10213-10216, 10219, 10221, 10225, 10227, 10239, 10246, 10253, 10257, 10266-10268, 10273-10274, 10277-10279, 10281, 10283, 10288-10289, 10291, 10310-10312, 10314, 10318, 10320-10321, 10328, 10330-10331, 10335-10336, 10350-10354, 10364, 10370, 10374, 10376-10377, 10380, 10412-10413, 10432, 10440, 10444, 10446, 10448-10449, 10471, 10484, 10486, 10488, 10491, 10496, 10515, 10518, 10523, 10527, 10529, 10537-10538, 10542, 10546-10548, 10550, 10553, 10555, 10560, 10566, 10571, 10578, 10581, 10583, 10588, 10595, 10600, 10603-10604, 10607, 10611, 10620, 10624-10625, 10630, 10640, 10643, 10647, 10649-10650, 10653, 10655-10659, 10662-10666, 10668-10674, 10676, 10682, 10691, 10693, 10695, 10697, 10719, 10739, 10741, 10743, 10747-10748, 10750, 10755, 10757 |
| 320B | 5BR01280 6CR01308, 1439, 4065, 4616 |
| 320C | ANB01425, 1658, 1777, 1926, 2088, 2189, 2705 PAB00142, 312, 506, 574, 980, 1060, 1676, 2081, 2470, 2542, 2584-2585, 2769, 4662, 5032, 5516, 5619, 5783, 5900, 5982, 6924, 7158, 7687 PAC00496, 792, 804, 943, 1118 |
| 320C FM HW | BGB00392 |
| 320C L | EAG00169, 289, 908 |
| 320D | AZR01832 PHX00413, 719-720, 739, 1002, 1057, 1078, 1146, 1260, 1262, 1353, 2044, 2524 |
| 320D LRR | DHE00207, 273 |
| 320E L | NAZ01115, 1119, 1235, 1515, 2553, 2624 |
| 320F L | NHD00160, 162-164, 178, 205-206, 208, 211, 227, 10044, 10178, 10181, 10191, 10198, 10205, 10209, 10219, 10232, 10234, 10270, 10273, 10285, 10366, 10385, 10392, 10403, 10411-10412, 10433, 10439, 10473-10474, 10502, 10517, 10523-10524, 10538, 10564, 10572, 10589 |
| 321B LCR | KGA00136 |
| 321C LCR | MCF00275, 305, 307, 599, 902, 1128 |
| 321D LCR | MPG00267 NAS00243, 259, 290 |
| 322B | 1YS00613, 638 |
| 322C | HEK00452, 799, 1132 |
| 322C L | BKJ00428 |
| 323F L | KBY00231, 242 |
| 323F OEM | P3900126 |
| 324D L | JJG00382, 590, 826 |
| 324E L | PNW00277, 350, 356, 360, 367, 376, 383-386, 392-393, 400, 402, 407, 410, 413, 418, 427, 431, 438, 440, 442, 447, 452, 454, 467, 469, 476-477, 479-480, 489-490, 494, 501, 504, 508, 515, 520-521, 532, 537-538, 549-550, 559, 562, 569, 579, 583, 599, 606, 615-616, 632, 634, 639, 648, 659, 670, 679, 688, 694, 699, 706, 716, 719, 721, 746, 748, 756, 761, 765, 783, 790, 850, 853-854, 872, 878, 881, 888, 897, 900, 902, 911, 913-914, 919, 931-932, 948, 951, 959, 964-966, 968, 990, 1007, 1020, 1024, 1030, 1066, 1068, 1079, 1087, 1120, 1126, 1162, 1165, 1187-1188, 1215-1217, 1288, 1378, 1468, 1530-1531, 1536, 1538, 1548, 1553, 1560, 1568, 1574, 1576 |
| 325 | 7LM00307, 1410 8NK00797 |
| 325B | 2JR01391, 2471, 2992, 3405, 3536 6DN00622 8RR00521 |
| 325C | BFE00159, 473, 1315, 1486, 1773, 1913 BKW00392, 403 BMM00738 BTD00264 CRB00773, 863, 915, 1009, 1430 |
| 325D L | A3R00641, 682, 748, 920, 1183 PAL00278, 407, 460 |
| 325F L | NDJ20001-20002, 20004-20005, 20007-20009, 20011, 20013-20014, 20018, 20026-20028, 20030, 20033, 20035-20040, 20042, 20046-20047, 20049-20050, 20052, 20054-20056, 20058, 20060-20062, 20065, 20067, 20069, 20073, 20075-20076, 20080-20081, 20083, 20085-20086, 20088-20090, 20092-20093, 20097-20102, 20104-20106, 20108, 20111-20112, 20115-20126, 20129-20130, 20133, 20135-20138, 20140, 20144, 20148-20149, 20156, 20158, 20160, 20162-20166, 20168, 20173-20174, 20176-20177, 20180, 20187, 20189, 20191, 20196, 20199-20202, 20204-20205, 20208, 20210, 20219-20222, 20226-20229, 20232, 20235, 20238, 20243-20245, 20247, 20251, 20254, 20266, 20268, 20271-20273, 20276-20277, 20280-20281, 20285-20291, 20293-20294, 20296, 20299-20301, 20303, 20306-20308, 20311, 20313-20314, 20316, 20319-20321, 20323, 20326-20328, 20333, 20335, 20337-20339, 20341, 20343-20344, 20346-20347, 20360-20361, 20364, 20367-20372, 20374-20375, 20378-20387, 20389-20390, 20393, 20400, 20402-20403, 20405, 20409, 20411, 20413, 20415-20419, 20425-20426, 20428, 20432, 20436, 20444, 20447-20448, 20454-20455, 20458, 20460-20462, 20465, 20468-20469, 20472, 20479, 20481, 20483, 20486-20487, 20489-20492, 20496, 20498, 20507, 20514, 20521, 20525, 20528-20529, 20532-20534, 20536-20538, 20541, 20543, 20545-20547, 20550, 20553-20559, 20569, 20573-20574, 20577, 20579, 20582-20584, 20589, 20596, 20598-20600, 20602-20603, 20607-20608, 20611-20612, 20614, 20616, 20618-20620, 20624, 20632, 20634, 20636-20638, 20640, 20644-20656, 20663, 20666, 20668-20669, 20672, 20675, 20678, 20680-20683, 20688, 20690, 20692, 20696, 20698-20700, 20702-20707, 20709, 20711-20714, 20716, 20720-20721, 20723, 20727-20729, 20735-20741, 20743, 20746, 20748-20749, 20751-20752, 20754-20756, 20763-20765, 20770, 20777, 20781-20786, 20789, 20799-20800, 20802-20805, 20807, 20810-20811, 20818, 20823, 20825, 20828, 20830-20831, 20833-20838, 20845-20848, 20850-20854, 20857-20858, 20860, 20869-20870, 20872-20879, 20884-20885, 20888, 20891, 20893-20899, 20902-20906, 20914-20917, 20922, 20924-20925, 20927-20930, 20932-20942, 20944, 20946-20947, 20949-20950, 20955-20960, 20963-20964, 20966, 20971-20977, 20980-20983, 20988, 20990, 20992, 20996-21001, 21003-21005, 21007-21011, 21017-21019, 21022-21031, 21033, 21035-21036, 21038-21039, 21042, 21046, 21050-21054, 21058, 21060, 21062-21063, 21065-21068, 21070-21071, 21073-21074, 21076-21078, 21080-21081, 21083-21084, 21087-21090, 21092-21095, 21097, 21105-21106, 21112-21113, 21115-21122, 21128, 21130, 21132-21135, 21138, 21140-21144, 21146-21149, 21152, 21154, 21156-21157, 21159-21164, 21168, 21170, 21172, 21174-21176, 21179-21184, 21186-21188, 21190-21192, 21194, 21197-21200, 21202-21206, 21209-21228, 21232-21242, 21245-21248, 21250-21252, 21254-21257, 21260-21262, 21264, 21266-21267, 21269, 21272-21275, 21278-21283, 21285, 21287-21288, 21290-21298, 21300-21303, 21305-21311, 21313, 21320, 21323-21327, 21329-21332, 21350-21354, 21359-21365, 21369, 21371, 21382-21384, 21386, 21390-21392, 21394, 21402, 21408-21409, 21417, 21433, 21437, 21439-21440 |
| 326F L | FBR20001, 20007, 20009, 20013-20014, 20016-20018, 20020-20022, 20025, 20029-20030, 20032-20036, 20042-20045, 20049, 20051-20058, 20060-20061, 20063, 20065-20066, 20068-20069, 20072-20074, 20080-20082, 20084-20085, 20087-20088, 20092-20096, 20098-20101, 20103-20104, 20106, 20108-20110, 20112, 20115, 20117, 20121, 20129, 20131, 20134, 20136, 20146-20147, 20150, 20152-20155, 20160-20163, 20166-20167, 20170, 20174-20178, 20181, 20183, 20187-20191, 20193-20194, 20196, 20204-20206, 20214-20216, 20219, 20222-20223, 20227, 20230-20234, 20237, 20239-20243, 20245, 20247-20250, 20252, 20255-20259, 20261, 20263, 20266, 20269, 20272-20274, 20277, 20280-20281, 20291, 20295-20298, 20301-20303, 20305-20310, 20312-20313, 20317-20320, 20327, 20330, 20332-20334, 20337, 20339-20340, 20342, 20344-20347, 20349-20350, 20352, 20354, 20356-20357, 20359-20360, 20362, 20366, 20368-20369, 20376, 20378, 20382, 20385-20387, 20389-20392, 20394, 20401, 20403-20404, 20406-20411, 20414, 20416-20417, 20419, 20422-20423, 20425, 20427, 20432, 20435, 20439, 20441-20443, 20445, 20447-20448, 20450, 20453-20454, 20456-20457, 20459-20463, 20465-20468, 20472, 20474-20475, 20478-20484, 20489-20491, 20493-20495, 20499, 20501, 20503-20511, 20515, 20519, 20522, 20528-20530, 20534, 20537-20540, 20542, 20544-20547, 20549-20554, 20557, 20561, 20563-20565, 20567-20572, 20576, 20580-20582, 20584-20586, 20591, 20593-20595, 20598-20599, 20602-20605, 20607-20612, 20614, 20617-20621, 20623-20627, 20629, 20632, 20635, 20637, 20640-20641, 20643, 20645, 20647-20654, 20656-20657, 20659-20660, 20664, 20666, 20668-20669, 20671-20672, 20674, 20676-20677, 20680, 20684-20686, 20690-20695, 20697, 20699, 20705, 20726, 20730, 20732-20736, 20738-20745, 20747-20756, 20758, 20761-20762, 20764-20765, 20767-20769, 20772-20773, 20783-20785, 20790-20792, 20794-20795, 20797, 20799-20802, 20804, 20809-20815, 20817, 20822, 20824-20827, 20830, 20834-20835, 20837-20845, 20847-20849, 20851-20852, 20854-20855, 20857, 20862-20864, 20866-20869, 20871, 20874, 20877, 20879, 20890, 20897, 20899-20900, 20902, 20904-20907, 20910-20915, 20921-20923, 20925, 20929-20930, 20932, 20936-20944, 20946-20947, 20949-20952, 20955-20958, 20960-20970, 20972-20978, 20980-20982, 20984-20985, 20987-20989, 20993-21000, 21002-21008, 21011-21012, 21015, 21017-21018, 21020, 21023-21025, 21028-21030, 21032-21038, 21040-21049, 21051-21052 |
| 326F L OEM | CJ810102 |
| 329E L | PLW00258, 329, 376, 379, 383, 385, 406-407, 412, 418, 423, 433, 439, 446, 451, 457, 463, 479, 491-493, 515, 521, 536, 543-544, 552, 558, 561, 564, 591, 593, 595, 604, 607, 615, 628-629, 633, 637, 649, 658, 661, 671, 676, 678, 685, 702, 712, 714, 721, 731, 737, 739, 742, 753, 770-771, 773, 786, 788-789, 796, 803, 807, 813, 835, 837, 850, 859, 865-867, 870, 881, 883, 891, 893, 899, 902, 905, 914-915, 919, 935, 938, 941, 944, 958, 970, 976, 1009, 1021, 1025-1026, 1039, 1062, 1068-1069, 1071, 1073, 1078, 1083, 1089, 1094, 1113, 1131, 1137-1138, 1150, 1152, 1155, 1159, 1161-1162, 1165, 1170, 1173, 1181, 1186, 1192-1193, 1212, 1229, 1231-1232, 1236, 1239, 1243, 1245, 1247, 1258-1259, 1264, 1268, 1270, 1272, 1280, 1315, 1318-1319, 1324-1325, 1349, 1353, 1379, 1385, 1390, 1396, 1402-1403, 1405, 1413, 1419-1420, 1422, 1424, 1427, 1429, 1431, 1434, 1486, 1499, 1503-1505, 1516, 1537, 1553-1555, 1567, 1569, 1576, 1587, 1590-1591, 1604, 1608, 1623, 1636, 1645, 1649, 1652, 1669, 1672, 1684-1685, 1699-1700, 1702 RDX00187 |
| 329E OEM | K2L00152, 159, 161 |
| 329F L | ERL00114, 312, 324, 684, 709 |
| 330 | 5YM01961 8RL00361 |
| 330 GC | GDW00130, 132, 136-140, 142, 144-146, 151-152, 154-155, 159-160, 164, 166, 170, 172, 175, 177-180, 183-188, 198-200, 202, 204-207, 209, 212, 214-217, 219, 221-225, 227-234, 236-237, 239, 243-248, 256-257, 259-260 |
| 330B | 3YR00390 6DR00331, 463, 2521, 2947, 3184, 3434, 3691, 4517 8SR00297 |
| 330C | CAP00703, 1034, 1204 KDD01402-01403 |
| 330C L | CYA00986 DKY00152, 411, 448, 1393, 1422, 1456, 1840, 2394, 2507, 2874, 2976, 3067, 3149, 3426, 4007, 4098, 4134, 4298, 4300, 4495, 4536 |
| 330D | NBD00173, 202 |
| 330D L | MWP00395, 524, 768, 796, 901, 1160, 1506, 1681, 2909, 3211-3212 |
| 330F L | HBT10114, 10123 HCK20003, 20007, 20009-20010, 20012, 20023, 20027-20028, 20034, 20038, 20041, 20044, 20057-20059, 20061, 20066, 20070, 20085-20087, 20089-20090, 20094, 20111, 20113, 20115, 20118-20119, 20124, 20126, 20129, 20132, 20136-20137, 20139-20140, 20145-20148, 20150-20156, 20159, 20161, 20163-20170, 20173, 20183, 20186, 20192-20193, 20196-20198, 20200, 20206-20209, 20211-20214, 20216, 20219-20220, 20223, 20225, 20227, 20229, 20232, 20235-20239, 20241-20244, 20246-20248, 20250, 20254, 20256-20260, 20265-20267, 20269-20271, 20273-20294, 20296, 20298, 20311, 20314-20315, 20317, 20320-20325, 20328, 20330-20334, 20336-20338, 20340, 20344-20345, 20350, 20355, 20357, 20359-20363, 20365, 20367-20371, 20373, 20379, 20382-20383, 20385-20386, 20390, 20394, 20396, 20399, 20402, 20405, 20409-20411 MBX00161, 167, 170-180, 182-183, 192-193, 195-196, 198, 202-203, 212, 214-226, 234-238, 243-249, 251-252, 255, 257, 259-261, 263-264, 266, 268, 270, 272, 276-277, 284-285, 288, 292, 297, 299, 304-305, 307, 314, 316-321, 324, 326, 336, 349, 352-355, 357-364, 366, 368-369, 377, 381, 383, 387-389, 395, 397-400, 402-405, 407-409, 417, 420-427, 429, 431-432, 434, 436-437, 439-440, 451, 455-457, 460, 464, 468-473, 477, 479-482, 484, 487-490, 492-494, 498-499, 503, 507, 512, 516, 520-521, 525-526, 528, 530, 532-534, 536-540, 542-543, 547, 549, 561, 564, 10001, 10003, 10005, 10007, 10011, 10016-10017, 10020-10022, 10024, 10027, 10030, 10037, 10040-10048, 10050, 10052-10053, 10057, 10059-10062, 10067, 10078, 10080-10083, 10085-10087, 10095-10096, 10102, 10108, 10111, 10114-10115, 10119, 10128-10129, 10131-10132, 10136-10137, 10139, 10144, 10146, 10156-10158, 10166, 10168-10169, 10172, 10175-10177, 10179-10180, 10182-10183, 10187, 10189-10190, 10193, 10197, 10199-10200, 10202, 10204-10209, 10212, 10215, 10218, 10222-10223, 10226, 10230, 10233-10235, 10237, 10241, 10244-10246, 10254, 10261-10262, 10265, 10267, 10275, 10282, 10294, 10296, 10299, 10302, 10304, 10309, 10315, 10318, 10322, 10326-10327, 10332, 10336-10338, 10340, 10342, 10345-10347, 10349, 10351-10352, 10357, 10359-10360, 10362-10363, 10365-10367, 10372-10374, 10377, 10379, 10384, 10389-10390, 10397, 10401, 10406, 10419, 10422, 10424-10425, 10431, 10433, 10435-10438, 10445, 10451-10453, 10456-10457, 10459-10460, 10465-10466, 10469-10470, 10473, 10476, 10480, 10482, 10484, 10486-10488, 10496, 10499-10500, 10502, 10506, 10509-10514, 10516-10519, 10521-10523, 10525-10526, 10529, 10533-10539, 10543, 10545, 10550, 10567-10570, 10572-10574, 10578-10579, 10587, 10591-10594, 10600, 10612, 10614-10616, 10618, 10621-10623, 10626, 10628, 10633-10634, 10638, 10649, 10651, 10655, 10660-10661, 10665, 20002, 20010, 20013-20015, 20021, 20023-20024, 20035, 20039, 20041-20043, 20045, 20047-20049, 20051-20053, 20055-20058, 20060-20061, 20066, 20070, 20073-20076, 20080-20081, 20085, 20089, 20091, 20093, 20103-20104, 20106-20107, 20110, 20112-20116, 20118, 20123, 20129, 20131, 20133, 20135-20137, 20143-20144, 20147, 20149-20150, 20163-20164, 20167-20168, 20171-20172, 20174-20175, 20180-20181, 20183, 20185, 20187, 20189, 20195, 20206, 20208-20210, 20215, 20217, 20220-20224, 20226, 20235, 20238, 20241, 20243, 20246, 20248, 20253, 20258, 20265-20267, 20270, 20272-20275, 20278-20279, 20285, 20289-20290, 20292, 20294, 20297, 20299-20300, 20303, 20305-20306, 20309, 20312, 20318, 20324, 20327, 20329, 20335, 20337, 20340-20344, 20346-20347, 20351, 20355-20356, 20358-20362, 20368, 20373, 20378, 20380-20381, 20389, 20393, 20401-20403, 20405, 20407-20410, 20412, 20414-20415, 20418-20420, 20424, 20426, 20428, 20432, 20436, 20438-20439, 20445, 20447, 20455, 20459, 20461, 20464, 20467, 20469-20472, 20474, 20489, 20492, 20496, 20501, 20504, 20511-20512, 20516, 20521, 20527, 20529-20531, 20533-20535, 20537-20539, 20542, 20544, 20546, 20551, 20553, 20555-20556, 20558-20559, 20561-20562, 20565, 20571, 20573, 20577-20580, 20588-20589, 20591, 20596, 20602-20605, 20609, 20611, 20613-20615, 20618-20619, 20622-20628, 20633, 20635-20637, 20646, 20648, 20650, 20661, 20668, 20671 |
| 330F OEM | B3200102, 104-107 DPL00101, 103, 114, 10101, 10104 |
| 335F | KNE00184, 429, 431-432, 434-435, 439-440, 443-444, 448-449, 456, 459, 463-464, 466-467, 469, 471, 477, 484-485, 487, 490-493, 498, 500, 502, 504-505, 507-509, 515, 521, 529-530, 534, 537-538, 540, 557, 562, 564, 577, 579-580, 583-587, 594, 611, 619, 621-622, 624, 626, 628, 630-633, 635, 638-647, 652, 654, 656, 661, 663, 667-668, 670, 689-691, 693, 697, 700, 707-708, 715, 727, 743-744, 746-748, 751-753, 755-759, 761-762, 764-765, 10005-10007, 10009-10011, 10014, 10016, 10021, 10026, 10028-10029, 10034-10036, 10046, 10051-10052, 10056-10057, 10068-10070, 10072-10075, 10079, 10081, 10083-10084, 10091, 10098-10099, 10106-10107, 10112, 10114-10115, 10118, 10122-10128, 10130-10135, 10138, 10141-10143, 10145-10146, 10155-10157, 10160, 10162-10165, 10168, 10170-10174, 10176, 10184-10185, 10187-10189, 10192, 10194, 10201-10206, 10211-10212, 10214-10215, 10217-10221, 10226-10231, 10234, 10237, 10240, 10243, 10247, 10249, 10252, 10256-10260, 10266, 10270-10271, 10275, 10277-10279, 10282, 10285, 10288-10290, 10294-10298, 10300, 10302-10305, 10307, 10309, 10321-10324, 10329-10330, 10332, 10341, 10344, 10346-10351, 10353, 10355, 10359, 10361, 10366, 10368, 10370, 10372, 10374-10377, 10385-10387, 10389-10390, 10392, 10394 |
| 335F LCR | SGJ20918-20922, 20924, 20926-20928, 20932, 20935-20939, 20942-20945, 20947-20950, 20952-20954, 20957-20962, 20964, 20967-20968, 20970, 20992 |
| 336 | DKS00413 |
| 336 GC | EBJ00142, 144, 149, 153, 162, 166, 173-174, 180, 189, 200, 202, 208, 210-211, 213, 218-219, 222, 225, 227, 234-236, 238, 241-242, 261, 264-266, 271-272, 275, 286, 288-289, 291, 293, 303, 305, 307, 310, 312, 328, 332 |
| 336E | CMR00161 |
| 336E L | BZY00436, 554, 624, 628, 796, 826, 935, 1222, 1224, 1228-1230, 1233, 1244-1245, 1255, 1258, 1260, 1263, 1265, 1291, 1307, 1318, 1320, 1334, 1349, 1352-1353, 1367, 1377, 1394, 1424, 1431, 1435, 1452, 1454, 1470, 1480-1482, 1484-1485, 1489, 1495, 1506, 1512, 1534, 1540, 1551, 1569, 1572, 1578, 1589, 1602, 1639, 1648, 1652, 1657, 1673, 1683, 1700, 1713, 1715-1716, 1732, 1771, 1779, 1792-1793, 1802, 1805-1807, 1817, 1826, 1832, 1859, 1889, 1891, 1896, 1900-1901, 1903, 1928, 1948, 1959-1960, 1965-1966, 1972, 1978, 1980-1983, 1988, 1994, 1997, 2002, 2018, 2022, 2042, 2057, 2062, 2065, 2070, 2075, 2084, 2087, 2110, 2131, 2147, 2159, 2165, 2196, 2199, 2211, 2214, 2228, 2233, 2237, 2255, 2257, 2263, 2270-2271, 2295-2296, 2367, 2407, 2414, 2445, 2491 FJH00152-00153, 164, 166, 169-171, 184, 196, 200, 204, 213, 217, 239, 244, 252, 264-266, 272, 279, 322-323, 335, 338, 384, 454, 469, 472, 477, 508, 510, 529, 534-535, 547, 562, 566-568, 571, 591, 594-595, 606, 612-614, 616, 618, 643, 702, 705, 720, 728, 739, 746-747, 758, 775, 780, 782-783, 790, 816, 825-826, 830, 849-850, 907, 914, 933, 954, 1034, 1047, 1059, 1064, 1071, 1083, 1147, 1185, 1221, 1224, 1234, 1237-1239, 1242, 1246, 1253, 1266, 1270, 1288, 1295, 1301, 1314, 1316, 1318, 1320, 1323, 1344-1345, 1353, 1361, 1374, 1381, 1389, 1400, 1405, 1407, 1445, 1448, 1451, 1475, 1501, 1517, 1520-1521, 1523-1524, 1526, 1528, 1530, 1532-1533, 1544, 1552, 1555, 1568, 1571-1572, 1579, 1582, 1603, 1626, 1638, 1642, 1644-1645, 1647, 1665, 1687, 1699, 1701, 1706, 1716, 1718, 1739-1740, 1756-1757, 1759-1760, 1765, 1768, 1772, 1776-1777, 1779, 1781, 1791, 1810, 1815, 1817, 1826-1827, 1880 JRJ00203, 236, 239, 244, 247, 251, 253, 281-282, 292-293, 296, 300-302, 306, 314, 351, 354, 362, 369, 377, 408, 437, 443, 448, 463, 476, 484, 493-494, 505, 511, 515, 517 |
| 336F L | KCS00116-00122, 124, 126-130, 10030, 10097, 20160 NBS00452-00454, 479, 10003 |
| 336F L OEM | B3900107, 109, 90202 |
| 336F LXE | DFY00236-00243, 246-249, 251, 253, 257, 263-266, 272, 10006 LTP00229 |
| 336F OEM | B3400106, 110, 118-120, 123-124, 10002-10004 |
| 345B | 4SS00461, 859, 1524 |
| 345B II LC-FIX | AGS01114, 1625, 1641, 2112, 2712, 2738, 2798 |
| 345C | PJW00481, 947, 1568, 1794, 1998, 2228 |
| 345D L | EEH00236 |
| 349E HVG UHD OEM | JAE00124-00125 |
| 349E L | MPZ00271, 319, 493, 499, 584, 640-641, 827 |
| 349F L | BZ200337, 439, 446, 833, 887-889, 904-905, 10004-10005, 10008, 10010-10011, 10016-10019, 10024, 10032, 10034, 10042-10044, 10048, 10050-10056, 10058-10061, 10063-10065, 10067, 10073-10075, 10077-10078, 10080-10082, 10084-10090, 10092-10093, 10095-10097, 10100, 10104-10105, 10109, 10112, 10128-10131, 10147, 10150, 10152-10153, 10156-10158, 10160, 10166, 10168, 10170-10171, 10178-10179, 10207, 10214-10215, 10219, 10221, 10223, 10225, 10229, 10231, 10234, 10237-10238, 10254, 10258, 10263, 10267, 10271, 10275, 10282, 10289, 10291, 10293-10294, 10315, 10328, 10331, 10333-10334, 10337, 10339-10340, 20003, 20011, 20013, 20016, 20019, 20022, 20024-20025, 20030, 20032-20038, 20044, 20068-20069, 20071-20072, 20074, 20084, 20088, 20090-20091, 20095-20096, 20098-20099, 20102-20108, 20112, 20114-20118, 20120-20121, 20123, 20125, 20130-20131, 20145, 20155, 20162, 20165, 20167-20170, 20173, 20176, 20183-20184, 20186, 20189, 20193, 20196, 20201, 20204, 20208, 20212, 20216, 20220, 20222-20224, 20226, 20228-20229, 20231, 20234-20235, 20237-20241, 20243, 20245, 20253-20256, 20258, 20261-20267, 20271-20272, 20276-20280, 20285, 20290, 20293-20294, 20299, 20304, 20311-20315, 20317-20322, 20324-20325, 20327-20331, 20333, 20336, 20338-20341, 20343, 20345, 20348, 20350, 20353, 20360-20361, 20363, 20365-20367, 20369, 20376-20377, 20379, 20381-20382, 20385-20387, 20389-20390, 20394-20395, 20397-20399, 20402, 20404, 20406, 20410-20413, 20415, 20417, 20419, 20422, 20425-20428, 20431-20433, 20437-20438, 20441-20442, 20445, 20448-20452, 20454-20457, 20460-20462, 20465, 20467-20468, 20472, 20474-20481, 20483-20484, 20487-20488, 20491-20493, 20497, 20499, 20501, 20503, 20506-20508, 20510, 20512-20514, 20516, 20518, 20528-20531, 20533-20534, 20537-20550, 20552-20553, 20555-20556, 20558-20560, 20562, 20564-20567, 20569-20571, 20573-20576, 20578, 20582-20583, 20585-20588, 20591-20593, 20595-20596, 20598, 20600, 20603-20606, 20608-20610, 20612, 20614-20618, 20620, 20622-20627, 20630-20632, 20634, 20636-20639, 20641-20642, 20644, 20646, 20648, 20651-20652, 20654, 20656, 20659-20660, 20664, 20667-20669, 20671-20683, 20690, 20710-20711, 20713, 20715-20717, 20719-20725, 20727-20736, 20738, 20741-20744, 20746-20747, 20749, 20751-20754, 20756-20759, 20762, 20764-20765, 20767, 20769-20773, 20775-20780, 20783, 20785-20794, 20796, 20798, 20801, 20804, 20810-20815, 20817, 20820-20821, 20823-20825, 20828-20836, 20840-20846, 20848, 20850, 20853, 20856, 20858, 20862-20867, 20869, 20877-20885, 20887-20897, 20901-20907, 20909-20910, 20913, 20915-20916, 20918, 20920-20924, 20926-20934, 20936-20950, 20953, 20955-20956, 20959, 20961-20964, 20966-20968, 20972-20976, 20979-20982, 20985-20986, 20993-20995, 20998, 21002-21004, 21006-21008, 21013-21018, 21021-21022 HPD00229, 510, 550, 687, 778, 824, 835, 852-853, 10007-10008, 10010, 10012, 10014, 10019, 10041-10044, 10063, 10065, 10067, 10086, 10092, 10094, 10096, 10099-10106, 10113-10114, 10120-10121, 10123, 10125-10126, 10129-10131, 10137-10138, 10141-10142, 10162-10164, 10166, 10170, 10172-10174, 10179, 10183, 10187, 10192, 10197-10199, 10201-10202, 10229-10231, 10249, 10252, 10255-10256, 10258, 20003-20009, 20013-20015, 20021-20022, 20026, 20029-20030, 20033, 20040, 20042-20043, 20049-20050, 20058, 20065-20069, 20072-20075, 20081-20083, 20100-20102, 20106-20108, 20114, 20116, 20119-20121, 20123, 20132-20133, 20143-20144, 20146, 20154, 20156-20161, 20164-20167, 20169, 20171, 20177-20179, 20182-20184, 20190, 20193-20194, 20198-20199, 20201-20202, 20205, 20207-20209, 20211, 20213, 20215-20216, 20226-20227, 20234, 20239-20241, 20243, 20246, 20252-20253, 20255-20259, 20261-20262, 20266, 20268-20272, 20280, 20287, 20292-20293, 20297, 20300, 20302-20305, 20307-20308, 20310-20312, 20315, 20317, 20319, 20322-20323, 20325, 20327, 20329, 20332, 20334-20335, 20351, 20353-20354, 20356, 20363, 20365, 20368, 20372, 20375, 20402-20403, 20411, 20415, 20418-20419, 20430-20432, 20440-20442, 20446-20450, 20452, 20455-20456, 20458, 20460-20461, 20466-20468, 20471, 20475-20476, 20494-20495, 20503, 20509, 20513-20514, 20518, 20523, 20527, 20529, 20532, 20541-20551, 20579, 20590, 20592, 20595-20597, 20599, 20602-20605, 20609-20610, 20621, 20626, 20630, 20632, 20634, 20637, 20643-20644, 20656-20657, 20659-20660, 20663, 20673-20681, 20686, 20695, 20698, 20700, 20703, 20706-20709, 20713, 20719-20720, 20722-20723, 20725-20727, 20730-20731, 20734, 20736, 20738, 20740, 20745, 20748, 20750, 20752, 20755-20757, 20759-20760, 20762, 20768-20769, 20774-20776, 20792, 20797-20798, 20801, 20803-20806, 20808-20809, 20817, 20825, 20828-20829, 20831, 20833-20837, 20843-20844, 20847, 20849, 20851-20852, 20854, 20857-20859, 20861, 20866, 20868, 20870-20871, 20876, 20878, 20881, 20895-20896, 20899, 20902, 20905-20907, 20909-20916, 20923-20924, 20927, 20930-20931, 20934-20935, 20949, 20956, 20963-20964, 20967, 20970-20971, 20973-20974, 20976, 20983, 20985, 20988, 20990-20992, 20995, 21011, 21013, 21028, 21032, 21038-21043, 21054-21066, 21068-21069, 21071, 21073, 21079, 21081, 21084, 21087, 21090, 21095-21096, 21103-21106 KEA10036 |
| 349F LXE | RAX00105-00106, 20001 |
| 350 | 7RK00174 |
| 350 L | 3ML00114, 253, 832, 841, 899, 995 9DK00315 9FL00918 |
| 352F | RBF20004, 20006, 20008, 20010, 20015-20017, 20019-20023 |
| 352F (VG) | A9J00285, 287, 292, 10003, 10005-10007, 10009-10010, 10012-10018, 10020, 20001-20011, 20013-20017, 20021, 20023-20024, 20026-20028, 20031, 20033-20034, 20036-20039, 20042-20045, 20047, 20049-20050, 20052-20058, 20060, 20064-20076, 20079-20080, 20084-20088, 20092-20095 KBP00442 NDC10001-10002, 10007, 80179-80180, 80183, 80185, 80187, 80189-80191, 80193-80196, 80199-80202, 80204, 80206-80207, 80211-80222, 80224 |
| 365B L | 9TZ00416 |
| 365C L | MCS00477 |
| 374F L | DNM00229, 236 EBF10069, 10079-10080, 10089, 20034, 20040 |
| 375 L | 1JM00169, 184, 248, 411, 502 9WL00225 |
| 385B | RCD00216 |
| 385C L | EDA00465 |
| 390F L | FEH10005, 20006, 20011 HNG00248, 261, 307-308, 327, 350, 355 MGF00251, 326 |
| 390F OEM | EXB00104 |
| 5080 | 6XK00304 8SL00082-00083, 112 |
| EL240B | 5WG00285 |
| M322C MH | BDY00323 |
| M322D MH | D3X00211 P3W00200, 270 |
| MH3022 | FB300193, 274, 297, 340, 351, 2258, 2279, 2282, 2297, 2303, 2335, 2339, 2349, 2353, 2365-2366, 2390, 2402, 2485-2486 FM200286, 319, 383, 392, 426, 442, 467, 510 |
| MH3024 | FB500149, 159, 212, 233 FB700300, 306, 332, 391, 393, 399, 416, 457, 462, 476, 522, 524, 585, 604 FM400129, 133-134, 136, 138, 164, 177, 179, 181, 191, 207-208 |
| MH3026 | FB900241, 246-247, 253, 259, 266, 268, 272, 304, 322, 324, 326-327, 354, 367, 388, 391, 394, 406, 425, 435, 442, 447, 457 |
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| *******Group 2******* | |
| 311FL | KCW10227-10230 |
| 313D 2GC | GAP17297, 17299 |
| 313D 2L | LCY10692-10695 |
| 313F L | DJE10847-10852, 10854-10856 |
| 313F L OEM | DH810013 |
| 313F LGC | HDK10537, 10566, 10568-10569, 10571-10572, 10575-10577, 10579-10580 |
| 315FL | TDY11266, 13588, 13845, 13867-13870, 13872-13873, 13875-13876, 13878-13879, 13882, 13886-13887, 13892, 13894, 13896, 13899-13900, 13905, 13908-13909, 13911, 13913, 13919, 13921, 13923, 13926, 13929, 13933, 13935, 13939-13940, 13942, 13945, 13948, 13968, 13971, 13977, 13981-13983, 13985, 14013 |
| 316F L | YDL20665, 20955, 20957-20958, 21203, 21231-21233, 21235-21237, 21241-21243, 21245 |
| 318F L | FFT20079 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
| 1 | 5586550 | Hard Mount Antenna (Alternate) (4G) |
| 1 | 5586551 | Adhesive Mount Antenna (4G) |
| 1 | 5782447 | PLE601 TR Network Manager Software (PLEM) |
| 1 | 5841107 | PLE601 CR Network Manager Software (Const) |
| 1 | 5865314 | PLE601 TR Network Manager Software (Const) |
| 1 | 5932649 | PL641v2 Cellular Radio software (4G) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5555510 | PL641v2 Cellular radio (4G) (External Antenna) |
| 1 | 5586550 | Hard Mount Antenna (Alternate) (4G) |
| 1 | 5586551 | Adhesive Mount Antenna (4G) |
| 1 | 5782447 | PLE601 TR Network Manager Software (PLEM) |
| 1 | 5841107 | PLE601 CR Network Manager Software (Const) |
| 1 | 5865314 | PLE601 TR Network Manager Software (Const) |
| 1 | 5932649 | PL641v2 Cellular Radio software (4G) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Refer to Special Instruction, M0119683, "Product Link PL641e to Product Link PL641eV2 Device Replacement". |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-720 mo |
||||||
| NOTE: This is a 1.3-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-720 mo |
||||||
| NOTE: This is a 1.3-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Information System:
PRODUCT SUPPORT PROGRAM FOR INSPECTING POWER TRAIN BLOWER MOTOR ON 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E TO PL641E V2 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN POWER CABLE AND INSPECTING AND REPLACING THE HARDWARE ON THE MAIN POWER RELAY IN THE CAB OF CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 20R-4681 REMAN WHEEL MOTOR ON CERTAIN 794 AC AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN 233-9748 FRICTION DISCS IN DEALER INVENTORY
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL042, PL641E V1, AND PL641I V1 TO PL243, PL641E V2, AND PL641I V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING A FUEL INJECTOR ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROTATING GROUP USED IN THE TRANSMISSION ON CERTAIN 966K XE, 966M XE, AND 972M XE WHEEL LOADERS