PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0647]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS

UEBE0647-04

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22Apr2020

(Revised 10Nov2020)

U-242

A-194

D-227

O-227

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46668

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46668" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 22Apr2020 (Revised 27Aug2020) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
330C MH	D3C00256, 275
330D MH FCR	LEM00258
330D MH HCR	C5K00220
345B II MH	APB00270, 321
352F MH OEM	B3800101
613B	38W06640
613C	92X00564, 745, 1169, 1310, 1379, 1520, 1614, 1785, 1880, 2378
613C II	8LJ00743, 816, 1253, 1414, 1600, 1863, 1908, 2070, 2086, 2169, 2357, 2528, 2566, 2570, 2659, 2783, 2842, 2886, 2895, 2940, 2953, 2983, 3026, 3035, 3037-3038, 3042, 3049, 3056, 3063, 3085, 3088, 3094, 3110, 3114, 3118, 3131, 3133, 3140, 3146, 3152, 3156-3157, 3168, 3212, 3273, 3321-3324, 3343, 3439, 3448, 3468-3469
613C II OEM	B6J00108, 218, 248
615	46Z01322, 1412
615C	5TF00084
615C II	9XG00872, 1009, 1178, 1277, 1386, 1460, 1780, 1879, 1897, 1921, 1924, 1934, 1960, 1989, 1995, 2026
621B	45P01653, 3541
621E	6AB00923, 992, 994, 1170, 1175
621F	4SK00089, 91, 428, 453, 559, 601, 653, 815, 912 8PL00131, 162
621G	ALP00149, 151, 311-312 CEN00358 DBB00315, 442, 449, 508, 610
621H OEM	HKK00132
623B	46P01558, 2247
623E	6CB00605, 651, 785 6YF00128, 255, 268, 394
623F	5EW00167-00168 6BK00154, 211, 589
623G	ARW00110, 323, 422 CES00530 DBC00235, 431
623K	WTB00210
627E	7CG00841, 927-928
627F	1DL00253, 401, 403, 518-519, 574, 592, 646, 815, 840, 863
627G	DBD00815
631D	24W03239, 3853
631E	1AB01139, 1297-1298, 1332, 1428, 1609, 1733 1NB00607
631G	AWK00228, 231
637D	27W01729
637E	1FB00318, 393, 437, 453, 725, 742-743 1JB00500, 636-637, 652
651B	67K00764, 900, 905, 915, 920, 931, 1020, 1023
657E	91Z00422-00423
725	3T900117-00119 AFX00086, 299, 589, 690, 740, 761, 871, 916, 1008, 1089, 1207, 1448, 1542 B1L00212, 220, 320, 371, 403, 415, 487, 520-521, 545, 600, 746, 754, 813, 1068, 1073, 1077, 1112, 1130-1131, 1160, 1198, 1215, 1238, 1292-1293, 1301-1302, 1350, 1399-1400, 1406, 1416-1417, 1474, 1605, 1683, 1727, 1748, 1786, 1951, 1956, 2010, 2020, 2024-2025, 2164, 2224, 2243, 2306, 2310, 2326, 2389, 2448, 2463, 2484, 2487, 2521, 2539, 2577, 2601, 2617, 2622, 2624, 2637, 2670, 2679, 2721, 2724, 2726, 2733, 2753, 2764, 2767, 2774, 2780, 2782, 2796, 2800, 2806, 2817, 2832, 2834, 2848-2849, 2862, 2866-2868, 2881, 2885, 2892, 2901-2902, 2914-2915, 2920, 2922, 2935-2937, 2941, 2946-2947, 2949, 2969, 2974-2975, 2979, 2984, 2988, 3002, 3011, 3015-3016, 3031-3032, 3042, 3048, 3053, 3056, 3062, 3070, 3072-3074, 3081, 3084-3085, 3089, 3092-3099, 3109-3110, 3121, 3125, 3144, 3147, 3150, 3153, 3157
725C	TFB00117, 125-131, 150, 154, 167, 169, 171-172, 179, 181, 207, 218, 234, 254, 261, 271-273, 294, 296, 304, 310, 314, 325, 327-328, 342, 349, 356, 368, 371, 375, 377-378, 405-408, 444, 578
725C 2	2L600154 2T300132, 385, 387, 390, 478, 486, 492, 497-498, 512, 517, 519, 559, 584, 631, 663, 673, 686, 688, 694, 699, 703-705, 757, 762, 765, 777-778, 782-784, 789, 791, 793-794, 801, 839, 851, 853, 870, 873-874, 877, 881-883, 886, 888, 891, 893, 899-902, 908-909, 924, 934-936, 942-943, 949-950, 954-956, 958, 960-961, 971, 975-976, 981-982, 985-987, 989, 992-995, 997-1000, 1004, 1007, 1012, 1051-1053, 1055, 1059, 1061
730	3F300412, 442, 446-447, 450 3T300268, 270, 273, 277, 413, 432, 972, 980-981, 986-990, 992, 998, 1003, 1019, 1028-1029, 1040, 1061, 1063-1064, 1068, 1070, 1081-1083, 1085, 1087, 1094, 1103, 1132, 1155-1159, 1177, 1210, 1212 AGF00203, 206, 286, 424, 476-477, 578, 685, 744, 864, 867, 905-906, 1011, 1123, 1300, 1331, 1349, 1451, 1453 B1M00170, 174, 271, 289, 292, 320, 523, 545, 690, 772, 804, 810, 839, 884, 891, 954, 960, 970, 1029, 1108, 1174, 1407, 1422, 1430, 1656, 1660, 1867, 1882, 2160-2161, 2527, 2989, 3002, 3033, 3372, 3499, 3514, 3659, 3750, 3757, 3885, 3895, 3925-3926, 3966, 3968, 3971, 3983-3985, 3987, 4089, 4125-4127, 4159, 4247, 4343, 4369, 4421, 4423, 4439, 4484, 4509-4510, 4512-4516, 4518, 4521-4522, 4526-4527
730C	TFF00127, 132-134, 136, 152, 165-166, 185, 191, 193-194, 197, 209, 223-226, 231, 236, 241-242, 247, 256-258, 260, 262-263, 265-266, 269-271, 273, 283, 291, 297, 299, 306, 309, 314, 316-319, 329, 341, 344, 348, 354, 357, 378, 391, 404, 411, 417, 420-423, 426, 439, 446, 449-450, 453, 457, 462, 466-467, 479-484, 495, 503, 508, 512, 515, 517, 519, 522, 526, 534, 545, 549, 562, 572-573, 584, 589, 602-603, 605, 610, 613, 616, 632-633, 637-638, 641, 645, 652-653, 671, 682, 684-685, 703-706, 709, 777, 791, 814-815, 825-826, 845, 870, 873, 897, 994, 1004, 1009, 1016, 1076, 1221, 1255, 1374
730C 2	2T400183, 204, 206, 362, 624, 656, 745, 750, 752-753, 765-766, 783, 788, 803, 831, 841-843, 861, 880, 882-884, 937, 959-960, 968, 970, 1044, 1076, 1124, 1147-1148, 1161-1162, 1170-1171, 1183
730EJ	B1W00166, 422, 432
735	3F500263 3T500243 AWR00338, 451, 485, 551, 561, 703, 746, 765, 796, 871 B1N00165, 243, 282, 291, 340, 398, 411, 450, 476, 479, 496, 565-566, 585, 607, 616, 659, 706, 728, 749, 760, 829, 967, 1059, 1070, 1096, 1146, 1172, 1174, 1340, 1365
735B	T4P00254, 313, 318, 323, 344, 347, 365, 368, 378-379, 382-383, 395-398, 406, 420, 436, 442, 448-450, 458, 462
735C	LFJ00252 TFJ00153, 159-160, 164, 181-182, 201, 224, 233-234, 245, 247, 258-261, 277, 297, 300, 311, 325
740	3F800095, 98-99, 113, 115 3T800101, 114, 168, 292-294, 302, 304-305, 309, 311, 317, 319, 323, 329, 348 AXM00227, 233, 245, 447-448, 577, 591, 702, 829, 892, 894, 988, 999, 1015, 1064, 1169, 1226, 1273, 1277, 1299, 1386, 1461, 1523, 1577, 1592, 1596-1598, 1604, 1611, 1672, 1674, 1697, 1708, 1763-1764, 1881-1882, 1889, 1980, 2072, 2128 B1P00174, 218, 256, 289, 304, 325, 356, 410, 531, 536, 633, 720, 737, 821, 834, 840, 845, 952, 959, 987, 1049, 1080, 1090, 1096, 1155, 1169, 1171, 1282, 1329, 1393, 1414, 1449, 1505, 1511-1512, 1541, 1558, 1605, 1618, 1620-1621, 1644, 1665, 1671, 1690, 1807-1808, 1812, 1827, 1842, 1880, 2019-2020, 2109, 2112, 2218, 2326, 2333, 2336, 2338, 2371, 2374, 2616, 2769, 2782-2783, 2887, 2966, 2972, 2994, 3058, 3072, 3120-3122, 3141-3142, 3298, 3736, 3750, 3843, 3850, 3941, 3947, 3949, 4014, 4142, 4191, 4371, 4380, 4387, 4499, 4520, 4546, 4656, 5066-5068, 5216, 5448, 5454, 5461, 5567-5568, 5670, 5683, 5685, 5696, 5782, 5789, 5805, 5808, 5820, 5949, 6031-6032, 6036-6037, 6050, 6055-6057, 6078, 6082, 6090-6092, 6180, 6182-6183
740 EJ	3F700309, 313 3T700174, 196
740B	L4E02007 T4R00269, 275-276, 286, 292, 295, 297, 302, 314, 316, 318, 325, 337, 344, 346, 372, 380, 406, 408-409, 412, 419, 426, 434, 437, 439-441, 446-447, 454, 459, 465, 469-470, 472, 475-476, 482, 486, 489-490, 492, 498, 502-503, 520, 528, 533, 537, 548, 553, 558, 560, 564-565, 569-570, 572-573, 577, 580, 583-584, 594, 598, 602, 607, 613-614, 628, 633, 643-644, 648, 662, 667, 678, 686, 691-692, 699, 708, 710, 719, 726-727, 735, 762-764, 778, 784, 789, 792-793, 800-802, 809, 852-853, 863-864, 866, 870-871, 873, 875-876, 882-884, 892, 895-896, 899, 901-902, 906-908, 910-915, 917, 920-921, 924, 933, 935, 938-939, 942-944, 946-947, 950, 953, 955, 959, 996, 1000-1001, 1005, 1014, 1018, 1024-1025, 1027-1028, 1030, 1035, 1042, 1045, 1048, 1054-1055, 1057-1058, 1062, 1072, 1078, 1080, 1082, 1084-1085, 1088-1089, 1093, 1100-1101, 1108-1109, 1111-1112, 1114, 1116, 1120, 1125, 1133, 1138, 1140, 1142, 1147-1148, 1150, 1156-1157, 1159, 1162-1164, 1166, 1176, 1188, 1194-1195, 1202, 1212, 1218, 1221, 1223, 1230, 1232, 1249, 1262, 1267, 1289-1291, 1295, 1298-1299, 1301, 1304, 1306, 1315, 1321, 1330-1332, 1334-1335, 1337, 1343-1344, 1347, 1359, 1365, 1370, 1380-1381, 1383, 1386-1387, 1393, 1401, 1403, 1406-1407, 1409-1410, 1432, 1434, 1439, 1441, 1443, 1446, 1457, 1471, 1474-1475, 1482-1483, 1499, 1501, 1511-1512, 1515-1516, 1519-1523, 1525-1526, 1530-1531, 1535-1536, 1542-1543, 1552-1553, 1558-1559, 1562, 1569, 1579, 1596-1599, 1601-1605, 1611-1612, 1614, 1616, 1619-1620, 1622-1628, 1633-1634, 1636, 1640-1641, 1643-1644, 1649-1650, 1656, 1665, 1672-1675, 1680-1681, 1694-1695, 1698, 1702, 1706, 1741, 1749, 1756, 1762, 1774, 1777, 1779, 1783, 1787-1790, 1792-1793, 1796, 1803, 1805-1809, 1814, 1827, 1832, 1849, 1856, 1861-1863, 1865-1866, 1869-1870, 1881, 1883-1884, 1887, 1892, 1894-1895, 1897-1898, 1902-1903, 1905-1910, 1912, 1914-1916, 1918-1919, 1922-1927, 1929-1932, 1934-1935, 1937, 1940, 1942, 1944, 1954-1956, 1958-1959, 1961-1963, 1965-1966, 1968-1971, 1973-1974, 1976-1977, 1979-1981, 1983-1984, 1988-1989, 1991, 1994-1995, 2004, 2007-2009, 2013, 2016, 2019-2021, 2027, 2035, 2037-2038, 2040, 2044, 2047-2048, 2052, 2060, 2064, 2093, 2102, 2104-2105, 2108, 2113-2114, 2122, 2127, 2129, 2131, 2137, 2143, 2145, 2173-2174, 2176-2180, 2185-2186, 2191-2193, 2195-2196, 2204, 2217, 2219-2220, 2224, 2227-2228, 2246, 2256, 2274, 2304, 2308, 2310, 2313, 2315, 2320-2321, 2324, 2327, 2338-2341, 2343, 2347, 2360-2361, 2365-2366, 2369-2370, 2373, 2379-2380, 2391, 2395-2398, 2402-2404, 2415-2416, 2421, 2424-2429, 2431, 2433-2437, 2439-2440, 2442, 2444-2445, 2448-2451, 2459, 2462, 2465-2467, 2473-2474, 2483, 2487-2488, 2497, 2506, 2511, 2515-2516, 2519, 2532, 2534-2535, 2537, 2540-2542, 2548, 2550, 2558-2559, 2565, 2567, 2570, 2573-2575, 2577-2578, 2580, 2582-2583, 2585, 2588, 2590, 2595, 2610, 2627, 2629, 2633-2634, 2638, 2641-2642, 2645, 2649-2650, 2655, 2657, 2659, 2663, 2665, 2669-2679, 2681-2682, 2686, 2688-2691, 2693-2695, 2702-2704, 2714, 2718, 2726, 2729, 2732-2733, 2738, 2742, 2744-2745, 2749-2751, 2755-2756, 2758-2760, 2762-2763, 2765-2769, 2775-2776, 2779, 2781-2782, 2784-2785, 2787, 2794-2795, 2797, 2800, 2807, 2809, 2812-2813, 2815-2816, 2818, 2821-2823, 2825, 2827, 2829, 2831, 2837-2838, 2840, 2847, 2849-2850, 2860-2861, 2863-2864, 2868, 2870, 2874-2875, 2877-2878, 2881-2884, 2887, 2889, 2891, 2894, 2903, 2909, 2917, 2922-2923, 2930, 2938-2939, 2951-2952, 2958-2959, 2965, 2967-2968, 2977-2978, 2983, 2987, 2990-2991, 3013, 3038, 3043, 3047, 3049, 3114, 3138, 3148, 3209, 3215, 3219, 3277, 3296
740B EJ	T4S00273, 276, 337, 349, 359-360, 380-381
740C EJ	TFN00161
740EJ	AZZ00273, 312, 314, 384 B1R00305, 372, 395-396, 485, 490, 503
745	3F600433, 1521, 1541, 1543, 1548-1549 3T600170, 186, 201, 205, 209, 232, 236, 248, 258, 260, 269, 276, 313, 324, 357-358, 380-381, 384, 389, 392, 409, 423, 427, 431, 435, 438, 451, 502, 507-508, 513, 520-522, 530, 546, 640, 750-751, 867, 917, 923, 1093, 1111, 1146, 1171, 1182-1183, 1186, 1192, 1206, 1208, 1227, 1360, 1399, 1414, 1499, 1507, 1622, 1797, 1932, 2259, 2264, 2266, 2268-2269, 2273, 2275-2278, 2281, 2284, 2286-2287, 2294, 2298, 2301, 2321-2322, 2325-2327, 2331-2332, 2338-2340, 2342, 2351-2354, 2362, 2374, 2377-2379, 2381, 2384-2385, 2388, 2392-2393, 2395-2397, 2401, 2407, 2412, 2436, 2444-2445, 2450, 2452-2453, 2459, 2473, 2475, 2478, 2481
745C	LFK00711 TFK00154, 159, 163, 165, 175, 177, 187, 190-191, 201, 231, 247, 249, 262, 267, 285, 311, 317, 344, 359, 364, 368, 381, 396, 417, 422, 427, 443, 460, 530, 558-559, 580-581, 584, 595, 604, 876, 900, 992, 1023, 1063, 1085, 1094-1095, 1119, 1126, 1278, 1290, 1392, 1422, 1424, 1457-1458, 1473-1475, 1536, 1608, 1642-1644, 1646-1647, 1650, 1662, 1673-1674, 1677
769C	01X02166, 2871, 3024, 3076, 3079, 3214, 3410, 3467, 3984, 4036, 4049, 4172-4174, 4313, 4322, 4717, 4734, 4798-4799, 5089, 5150, 5164-5165, 5206, 5525-5526, 5704, 5716, 5933, 5948, 6148, 6190, 6627, 7026, 7075
769D	5SS00175, 246 5TR00363, 430, 694, 833 BBB00210, 257, 369, 371, 463
770	BZZ00147
770G	ECX00114 KDH00204, 215-216, 221, 223, 229, 234, 247, 251, 335, 372, 387, 389, 398-399, 415, 417, 433, 448-449, 461, 463, 468, 471-476, 482-487, 489, 494-495, 498-501
770G OEM	RMA00106-00107, 109-110
771D	6JR00214 6YS00077-00078, 103, 433 BCA00186, 294
772B	64W00175
772G	KEX00122, 130, 164, 169, 176, 222, 259-260, 262-263, 293, 303-304, 310, 312, 316-317, 319, 323, 345, 351-352, 359-361, 367, 371, 373, 401-402, 404-407, 410-411, 413-416, 420, 430-432, 434, 438-440, 463-465, 470, 474-476, 480-482, 490-496, 498-499, 501
772G OEM	RME00101, 103
773B	63W00584, 644, 759, 1165, 1250, 1759, 1979, 2151, 2454, 2514, 2541, 2604, 2641, 2735, 2755, 2819, 2924, 3029, 3085, 3105, 3131, 3133, 3452, 3999, 4511, 4537
773D	7CS00244, 353, 891, 75003 7ER00100, 216-217, 384, 552, 740, 857
773E	BDA00158-00159, 288, 292, 473, 705, 1162, 1170, 1199
773F	EED00717, 1170, 1233
773G	JWS00164, 206-209, 244, 270, 392-393, 397-401, 403-410, 416, 419-420, 422-423, 430, 432-433, 435, 447, 450-453, 457-458, 460, 466
773G OEM	T5T00104
775D	6KR00278, 301 8AS00161, 168, 605, 623-625
775E	BEC00257-00258, 447, 523, 699
775F	DLS00557, 969, 1010, 1186, 1387
775G	MJS00283, 312-313, 323, 329, 334, 336-337, 340, 354, 359, 369, 387, 450, 458-459, 461, 504-507, 558, 562, 581-583, 589-590, 605-611, 614-615, 628-629, 631, 634-637, 647-648, 650, 652, 655-657, 659-660, 663-664, 668, 673-674, 677, 679, 682, 684, 689-691, 693, 697, 699, 709, 711, 713-718, 725-726, 729, 740-741, 749-751, 755-759, 763-764, 766, 774, 776-779, 782-784, 787, 797-798, 802, 804, 806, 814-815, 822, 824, 827 RFM01148, 1151
775G OEM	T5F00104 T5W00114
777B	4YC00676, 905, 1103, 1180
777D	3PR00300, 441, 943-944, 1045-1046 AGC02096, 2100, 2102, 2265, 2529, 2532
777G	RDR00164, 184-186, 196, 201-202, 221-222, 225-226, 228, 234, 238, 265, 377, 502-503, 505, 509, 511-512, 514-517, 519, 523-524, 526-529, 541-544, 572-578, 581, 587, 592-594, 605-607
814K	LW400208, 210, 212-215
815	15R00617 17Z00372, 522, 924, 929, 1036, 1611, 1730, 1834 91P01544-01545, 1568, 1782, 1902
815F	1GN00246, 459, 478, 612, 715, 792, 838, 854, 861, 898, 1097 BKL00380, 410, 496, 499, 508-509, 667, 719, 724, 744, 769, 809, 875, 945, 966, 983, 1013
815F 2	BYN00379, 407, 437-438, 482-483, 736, 938, 1005, 1028, 1146, 1243
815K	MBB00202-00203, 302-303, 306-307, 310-311, 314-315, 320, 323, 327, 329, 333, 338, 343, 347-348, 351, 355-361, 363, 367-368, 372 SL900208-00210, 218, 220, 222-225 T1Y00105, 122, 124, 130-131, 134, 137, 146, 149-150, 155, 162 WCS00213
816	15Z01264
816F	5FN00326, 461, 638 BMR00398, 453 BZR00214, 240, 257, 278, 284, 506
816K	LT600101-00102, 104, 106, 108-112, 115-117, 121-123, 125, 127, 131, 137-140 SLL00208 WNB00101-00103, 201-202, 204, 206, 208-214, 216-218, 222, 224-231, 235-237, 241, 243, 245, 251-254
824C	85X00394, 716, 760, 1118, 1213, 1298, 1382, 1513, 75362
824G	4SN00508-00509
824G II	AWW00386
824H	ASX00286, 386-387, 438
824K	23400258, 4002-4003, 4008-4010, 4014, 4016-4017, 4026 2L400207, 214 2T200102-00105, 110-111
825C	86X01038
825G	6RN00292, 326
825G II	AXB00439, 471
825H	AZW00155-00156, 217, 310, 392, 394
825K	23305001, 5004-5011, 5013-5014, 5016, 5018, 5026-5027, 5032, 5036-5037 2L900203 2T900109, 117-120
826C	87X01428, 1498, 1664, 1780
826G	7LN00145, 192, 277, 335, 350, 362, 444, 467, 473, 551, 608, 628, 644, 710, 720-721, 723, 730, 746, 763, 773, 75005, 75017
826G II	AYH00469, 471, 476, 486, 490, 516, 538, 548, 565, 592-593, 602, 614, 624-625, 667-668, 709, 712, 714, 75003-75008, 75010
826H	AWF00225, 231, 241, 245, 247, 251, 258, 269-270, 279, 281-282, 291, 297-298, 301, 304, 306, 319, 328, 389, 405, 409, 443, 447, 464, 481, 531, 547, 552, 562, 565, 593-594, 610, 614, 616, 622, 637, 667, 671, 680, 683, 685, 692, 703, 707, 724, 737-738, 745, 779, 782, 788, 790, 798, 832, 75006-75007, 75013-75015
826K	23200257, 6002, 6006, 6012-6013, 6017-6019, 6021, 6024-6025, 6028-6030, 6034, 6042, 6044, 6047, 6202, 6205-6208, 6210-6214, 6217-6219, 6221-6224, 6229, 6231-6234, 6236-6237, 6244-6245, 6249-6250, 6252-6253, 6255, 6259, 6262, 6264-6265, 6267, 6269-6271, 6273-6275, 6279-6283, 6285-6289, 6291, 6293, 6295-6297, 6299, 6302-6303, 6306, 6308-6310, 6312-6313, 6315, 6318-6324, 6326-6331, 6333, 6335-6339, 6341, 6346, 6349, 6351-6352, 6354-6355, 6357, 6359-6361, 6364, 6371-6372, 6374-6375, 6378-6380, 6382, 6384-6385, 6387-6399, 6401-6402, 6404-6405, 6407-6408, 6411, 6414-6416, 6418-6419, 6421-6422, 6425, 6427, 6430-6431, 6433, 6439, 6441, 6443, 6448, 6452, 6455-6458, 6467, 6470-6471, 6473 2L300203, 207 2T600110, 115, 130 SET00515, 526-528
834	92Z00181, 289, 360, 627
834B	7BR00635, 661
834H	BTX00219, 352
834K	L4Y00233 LWY00770-00771 TW400102-00103 TWY00301, 303, 711, 713-714
836	7FR75006
836G	7MZ00281, 295, 297, 415, 421, 429, 434, 436, 448, 455, 470-471, 480, 490, 75002, 75008, 75012 BRL00272, 276, 286, 294, 298, 301, 306-307, 319, 321, 328, 332, 336, 338-339, 343, 351, 353, 355-356, 360, 362, 364, 377, 379, 382, 388, 398, 406-407, 420, 426, 429, 432, 436, 441, 443-444, 447-448, 452, 455, 457-458, 470, 481, 485, 493, 513, 530-532, 535, 75001, 75011, 75016, 75018-75019, 75022-75024, 75026, 75030-75031
836H	BXD00240-00241, 249, 251, 253, 255, 261-263, 269, 271, 277, 279, 285, 292, 294, 298, 301, 303, 308, 313, 319, 322, 324, 326, 328, 331, 351, 364, 371, 373, 375, 378-379, 388, 390, 393, 399, 404-408, 413, 416-417, 421, 425-426, 429, 433-434, 440, 449, 456, 458, 467, 473, 475, 480-482, 489, 493, 495-496, 499, 510, 512, 603-604, 608-609, 614, 618, 621-622, 634, 636, 639-640, 651-652, 654-655, 658, 660-663, 666-667, 669, 673, 678, 682, 691, 693-696, 698, 700, 705-706, 713-714, 716-718, 721-722, 726-727, 730, 732, 734, 738-739, 742-743, 745, 753, 760, 775, 782, 802, 809-810, 812, 1004-1005, 1008, 1012, 1014-1015, 1020-1022, 1047, 1053-1054, 1057, 1061, 1065, 1073, 1085, 1209, 1215, 1220, 1226, 1233, 1235-1238, 1248, 75007, 75011-75014, 75016-75018, 75023, 75026-75027, 75032-75033
836K	T6X00101-00106, 108-109, 111, 116, 121-123, 128-132, 137-139, 141, 144, 152-153, 156-157, 159, 163, 168, 170, 172, 176, 182, 185, 190, 200 TWZ00250, 254, 401, 403-405, 408, 410-412, 415, 417-418, 420, 427, 429, 432, 435-437, 439-440, 442, 445-446, 449, 451-453, 500, 508-509, 511, 514-515, 517-519, 521, 527, 529, 532, 535, 539, 542-544, 548-549, 557-559, 561, 565-567, 569-571, 574-575, 582-584, 588, 590, 594-599, 602-607, 609-611, 613-614, 616, 619, 622, 624-630, 634-636, 640-645, 650, 656-658, 660, 662-664, 667-668, 670-671, 673-676, 678, 683, 685-688, 691, 696-702, 705-707, 709, 711-715, 718, 722, 724-729, 731-733, 735, 737
844	2KZ00307, 310 BBN00129
844H	BTW00156-00157, 171
844K	K4Y00102, 104 KLS00407
854G	1JW00239 A4W00203, 213, 231, 234, 246, 250, 283 AMP00282, 304, 314-316, 318-319, 329, 75001-75003
854K	22100274, 323 H8M00195, 302, 306, 313, 500 KK300201 KK600201-00202, 204, 208
972K	Z4W00233, 274, 414, 532, 537, 539, 628, 660, 684, 690
986H	L8S00289, 320, 324, 330
986K	MH800169, 171-172 NL800257, 259, 261-264, 270 SWH00251, 254, 257, 259, 261-263, 268-270, 273, 276-281, 286-287, 289, 295-300, 305-306, 318-319, 323, 325-326, 328, 330-332, 335-337, 339-344, 347, 349, 352, 354-365, 367-368, 372, 374
988B	50W02151, 6130, 6524, 10362
988F	2ZR00372, 390, 398, 441, 516, 579, 732, 1050, 1131, 1241, 1288, 1294, 1341, 1386, 1478, 1538, 1540, 1578, 1754, 1804, 1865, 2060, 2187, 2252, 2300, 2347, 2350, 2427 8YG00117, 470, 521, 833, 912, 1243, 1438
988G	2TW00081, 91, 112, 121, 154, 170, 179, 182, 307, 384, 424, 489, 503, 638-639, 646, 76002 BNH00334, 345, 348, 384, 389, 415, 422, 433, 450, 469, 475, 480, 567, 608, 691-692, 711, 721, 723, 725, 769, 785, 802, 836, 839, 880, 919, 930, 938, 952, 956, 961-962, 982, 999, 1003, 1009, 1049, 1073, 1079, 1105, 1107-1109, 1111, 1114, 1122, 1126, 1144, 1162, 1165-1166, 1168, 1187, 1207, 1232, 1242, 1244, 1257, 1265-1266, 1273-1274, 1297, 1369, 1376, 1412, 1439, 1447, 1473-1474, 1481, 1483-1484, 1510, 1512, 1522, 1526, 1529, 1547, 1561-1562, 1590, 1605, 75003, 75008
988H	A7A00203 BXY00291-00292, 295, 311-312, 314-316, 326, 329, 331, 334, 336, 364, 366, 371, 373, 397, 406, 426, 443, 456, 473, 486, 510, 522, 532, 537, 543, 548-550, 555, 602, 613-614, 626, 628, 661, 672, 697, 700, 710, 747, 751, 780, 816, 833, 844, 853, 859, 861, 898, 902, 904, 944, 957-958, 973-974, 981, 992, 999, 1004, 1012, 1028, 1031, 1034, 1055, 1060, 1063, 1070, 1086, 1102, 1105, 1118, 1132, 1134, 1173, 1176, 1195, 1209, 1224, 1253, 1267-1268, 1276, 1278, 1284, 1320, 1327, 1330, 1342, 1352-1353, 1370, 1375, 1378, 1390, 1407, 1437, 1453, 1467, 1476, 1908, 1920, 1942, 1948, 2016, 2021, 2027, 2036, 2053, 2060, 2073, 2079-2080, 2102-2103, 2107, 2142, 2175, 2181, 2241, 2248, 2252, 2294, 2302, 2309, 2316, 2380, 2394, 2469, 2528, 2667, 2772, 2782, 2790, 2892, 2901, 2944, 2980, 4013, 4059, 4072, 4101, 4140, 4220, 4283, 4325, 4382, 4425, 4475, 4735, 4739, 4743, 4767, 4853, 5029, 5073, 5141, 5213, 5219, 5246, 5287-5288, 5291, 5332, 5466, 5494, 5539, 75004-75005
988K	L8X00242, 264, 266, 270, 277, 284 LWX00898 T8E00105, 114, 122, 125, 128-130, 146-147, 149, 153, 155-157, 165-167, 171, 173, 180-181, 188, 192-193, 195, 198, 205-206, 208-209, 215, 218, 221, 224, 227 TWX00201, 206, 208-209, 225-237, 242-243, 269, 271, 273, 317, 342, 348, 362-363, 384, 389-390, 396, 406, 408, 412, 416-418, 421, 428, 431, 437, 465, 619, 627, 652, 682, 692, 714-715, 755, 762, 792-793, 908, 920, 978, 990, 1023, 1029, 1056, 1084, 1106, 1144, 1171, 1229, 1232, 1244, 1248-1249, 1255, 1257, 1261-1262, 1265, 1269, 1280, 1309, 1312, 1316, 1320, 1323, 1333, 1347-1349, 1353, 1356, 1359, 1377, 1379, 1381, 1387, 1389, 1394, 1396-1397, 1400, 1402, 1406, 1409, 1411-1412, 1414-1416, 1422, 1424-1425, 1428-1431, 1434, 1437, 1442, 1444-1445, 1452, 1455, 1460-1461, 1463-1465, 1468-1469, 1491, 1496, 1499-1500, 1507-1508, 1512, 1516, 1518, 1525, 1530, 1537, 1543, 1545-1546, 1550-1552, 1557-1558, 1568, 1573, 1578, 1582, 1593-1594, 1597-1600, 1602, 1605, 1610, 1612, 1615, 1625, 1627, 1630, 1634-1636, 1638, 1642-1647, 1652-1653, 1656-1657, 1663-1669, 1673, 1677-1679, 1682, 1684, 1687, 1692, 1702, 1704-1705, 1708, 1710, 1712-1715, 1717, 1721, 1726, 1736-1738, 1740, 1742, 1745, 1749, 1751-1756, 1758, 1760, 1766-1767, 1770, 1773-1776, 1782, 1786, 1788, 1798, 1800-1801, 1812-1814, 1817, 1824-1825, 1829, 1838, 1858-1861
988K XE	E8X00302-00304, 310, 315-316, 320, 325-331, 334-335, 338, 341, 349, 351-352, 355, 357-358, 361, 363, 365-367, 369-370, 373, 379, 383-384, 397, 401-403, 406, 408, 412-415, 418, 420, 425, 456 EWX00150, 153
990	7HK75002-75003
990 II	4FR00207, 229-230, 233, 336, 340, 398, 424, 463, 481, 631, 75001 BCR00126, 128, 163, 184, 192, 238, 268, 272, 275, 279, 283, 306, 309
990H	BWX00271, 275, 282, 286, 290, 298, 301, 313, 326, 329, 331, 346, 372, 384, 395, 397, 418-419, 423, 429, 442, 497, 500, 566, 579, 593, 605, 639, 665
990K	A9P00332-00333, 355-358, 360-361, 363, 365, 367-369, 372, 374-375, 380 K9X00102-00103, 106, 108, 112-113, 115, 118-121, 124-126, 129-130, 132, 134, 137, 140-142, 144, 148, 153, 160, 165 M9P00205, 212, 216, 234-235, 242
992C	49Z00754, 1896, 75250
992D	7MJ00072, 164, 347, 424, 583, 599-600, 75026
992G	7HR00039, 83, 125, 246, 289, 358, 367 ADZ00137, 160, 168, 190, 204, 351-352, 393, 426, 455-456, 466, 488, 510, 519, 546, 589, 609 AZX00299-00300, 317-318, 349, 374, 421, 447-448, 452, 475, 506, 511, 514, 540, 547, 565, 607, 625, 656, 660, 712, 793, 806
992K	88000188, 201, 205, 401, 403, 410, 412, 419, 426, 451, 453, 622 H4C00416, 481, 507, 585 KK200102-00103, 109-116, 121-123 KK400104-00105, 110, 113-115, 120, 122, 125, 128-129, 131, 133-135, 139, 141-144, 146, 149, 152-157, 163-165, 167-169, 171, 176, 179-180, 191 RM200169 RM500172-00173, 189
992X	Z4X00150
993K	Z4D00287, 505, 702 Z8D00110, 112 Z9K00297, 363, 387, 454
994D	3TZ00300
994F	44200248, 257, 293
994H	DWC00337, 530
994K	MRK00202, 313 SMX00202
AP-600D	TFZ00260, 293
AP1000E	T1F00146, 185, 206
AP1055E	TJF00131, 174, 202, 217-218, 275, 289, 372, 414, 419, 421, 434
AP1055F	TJ500108, 113, 117-118, 124, 129, 139, 142, 146, 149, 151-152, 154, 156, 160-161, 163-164, 167, 175-180, 185, 188, 190, 197-198, 209-211, 216, 219, 237-238, 245, 248, 255, 257, 268, 270, 274, 279, 290, 295-296, 298-301, 303, 305, 307-308, 310-311, 314-315, 318-319, 321, 324-325, 327, 329, 331, 335-342, 344, 348-349, 352-356, 358, 365, 367, 369-376, 378, 381-388, 390, 394, 396, 402, 404-407, 409-410, 412-424, 429-430, 434, 438, 440-444, 447, 451, 453, 455, 457-458, 463-465, 470-478, 481-482, 484, 486-489, 491-492, 494-495, 498-500, 504-505, 507, 509-512, 514-516, 518-525, 527-529, 531-543, 546-562, 564-574, 576-577, 579-583, 589-591, 593-595, 599-602, 605, 607, 614-615, 617, 619-623, 626, 629-637, 639-640, 643-644, 646-650, 652-654, 656, 659-665, 667, 669-673, 675-678, 680-683, 686-693, 695, 697, 701, 703-707, 709-711, 713-715, 717-718, 720-721, 723, 726-727, 729-732, 734, 736-740, 742-745, 748-749, 751, 753, 756-762, 765-767, 774-780, 782-784, 786, 788-795, 798-801, 805, 807, 809-810, 813-816, 819-825, 827-829, 831, 833, 835-838, 840, 845-850, 853-860, 862-863, 865, 867, 869-887, 889-893, 895-896, 898-899, 901-906, 908-912, 914, 917-920, 923, 925-932, 934-942, 944-945, 947-948, 950-955, 957, 959-962, 964-965, 968-969, 971-977, 979-990, 993-1004, 1006-1008, 1020, 1022-1023, 1026-1040, 1050-1051, 1054, 1056-1057, 1059-1069, 1071-1074, 1076-1088, 1091, 1093-1101, 1104-1105, 1107-1108, 1115, 1142-1143, 1146, 1158, 1167
CB34B	XB400100, 104-106, 112-113, 116, 118, 123, 129-137, 140-142, 144-145, 150-152, 169-170, 174, 178-179, 185, 187-190, 195-198, 211-212, 214, 218-219, 221-222, 224-225, 230-231, 242, 244, 251-252, 259, 261-262, 265-266, 274-275, 281-282, 285-286, 288-290, 297, 300, 304, 309, 320, 323-324, 326, 331-332, 336, 338-339, 342, 348-351, 356, 358, 360-361, 363, 373-375, 377-380, 382, 384, 390, 392, 402-408, 415-417, 422, 424-425, 433, 440-441, 446, 448-453, 460, 463-464, 475, 478, 488-491, 495, 498-499, 502-503, 514-515, 538, 546, 552, 556, 558-559, 561, 564-566, 580, 586-591, 598-600, 620, 625-628, 631-633, 635-636, 639-640, 646-647, 655-658, 660, 664-666, 669-670, 672, 675-676, 679-680, 683-685, 688-691, 693, 695, 697, 704-705, 707, 712-713, 717, 734-735, 739, 742-743, 757-759, 767, 774, 778, 780, 783-784, 787, 792-793, 799, 804, 822-823, 829-831, 834, 836, 838-839, 844, 846, 852-854, 856, 858, 860-861, 865-868, 870, 874, 876-879, 881, 897, 900-903
CW16	TL500100-00103, 108, 110, 113, 115, 117, 119-120, 127-129, 134-135, 137-139, 144-149, 155, 157-160, 163-166, 171, 173, 175-178, 180-183, 185, 196-198, 201-207, 213-215, 217, 219-220, 225, 228-230, 236-240, 242, 244, 246-247, 249-251, 254-258, 261-265, 270, 280-291, 293-297, 299, 301, 308-310, 312, 316-317, 319-323, 325, 331, 336-337, 339, 342-346, 348-353, 355-356, 359-363, 367-369, 371, 375-377, 379, 385-388, 391-394, 398-399, 403-408, 415, 417, 420-421, 424-430, 432, 437, 440, 450-452, 454-455, 458, 461-465, 467-468, 470-473, 475-480, 483-488, 492, 494, 497, 500, 502-503, 506-507, 512, 514, 516-520
CW34	TLJ00120, 154
D10	84W00405, 554
D10N	2YD00792, 814, 912, 1127, 1458, 1463, 1519, 1759, 1780, 2048, 2209, 2375, 2442, 75520, 75541 3SK00651, 75016
D10R	3KR00446, 526, 549, 609-610, 613, 642, 766, 799, 803, 826, 1005, 1026, 1269, 1297, 1319-1320, 1423, 1487, 1509, 1604, 1741, 1767, 1786, 1853, 75019, 75021, 75027, 75029, 75044 AKT00238, 268, 302-303, 358-359, 406, 426, 444, 451, 473, 485, 622-623, 632-633, 696-697, 702-705, 718, 768, 867, 75001, 76004
D10T	JJW00106, 111, 116, 122, 126, 132, 134-135, 140, 162, 193, 204, 214-216, 221-224, 227-231, 235, 237-239, 243, 246, 248-252, 273, 275-276, 278, 284, 296, 305-306, 314-315, 317, 332, 337, 342-344, 348-350, 366-367, 376, 385, 391, 393-394, 396, 399, 404, 418-420, 427, 438, 447 RAB00291, 308, 402, 606, 612, 623, 625, 664, 701, 767, 774, 779-780, 808-810, 813, 818, 822, 831, 833-834, 837-839, 844, 846-847, 852-853, 858, 860, 870-874 RJG00115, 117, 135, 167, 170, 190, 202, 208, 219, 231, 299-300, 388, 404-405, 432, 458, 483-484, 487, 510, 514, 558, 579, 586, 595, 683, 707, 745, 820, 878, 969, 975, 1036, 1050, 1113, 1165, 1198, 1202, 1218, 1272, 1332, 1339, 1396, 1528, 1555, 1573, 1580, 1605, 1626, 1631, 1676, 1684, 1836, 1842-1843, 1874, 1882, 1886, 1938, 1965-1966, 1975, 1980, 1983, 1998-1999, 2015-2017, 2021, 2023, 2034, 2067, 2151, 2209, 2242, 2258, 2337, 2541, 2644, 2706, 2780-2781, 2790, 3063, 4208, 4213, 4679, 4733, 4771, 75010, 75016
D11N	4HK00368, 412 74Z00407, 672
D11R	7PZ00347, 585, 744, 932, 1081, 1237, 1292-1293, 1404, 1563, 1676-1677, 75045, 75056 9TR00238
D11R CD	AAF00215, 75009
D11T	AMA00640, 643, 647, 651, 653, 655-656, 659, 661, 663-665, 668, 676, 784, 793, 826, 850-851, 905-916, 918-920 GEB00553, 75009 JEL00158, 160, 164, 168, 190, 203-204, 207, 230, 233-235, 240-241, 249-250, 254, 280, 292-293, 295, 316, 332, 338, 349, 357, 386, 390, 417, 429, 440, 444, 469-470, 472, 477, 489, 508, 510-512, 525, 529, 531, 546, 75001
D11T CD	TPB00162-00163, 200
D250E	5TN01013
D250E II	4PS00251, 550
D25C	9YC00701, 734
D25D	1HK00166, 418, 470, 728, 736
D350E	9LR00693
D400D	8TF00615, 803, 850
D400E	2YR00554
D400E II	8PS00307, 319, 402, 507, 601, 646, 709, 931, 1054 APF00290
D9L	14Y01027, 1509, 1579, 2220, 2369, 2589, 2964, 3281, 3383, 3683, 3703, 3761, 3952, 4018, 4147, 75801
D9N	1JD00876, 893, 1810, 2466, 3043, 75003, 75006, 77544, 77547 6XJ00740, 1067
D9R	7TL00466, 617, 713, 855, 955, 1001, 1018, 1162, 1176, 1213, 1242, 1327, 1404, 75014 8BL01375, 1514 ABK00545, 574, 635, 637, 743, 801, 828, 927, 944, 977, 995, 1075, 1094, 75005 ACL00691, 1115, 1164
D9T	REX00304-00305, 309, 312, 326, 336-337, 340, 361, 369, 375-376, 379-380, 420, 430-431, 433, 437, 440-443, 445, 447, 449, 453-454, 457-461, 463-464, 472, 479, 482-483, 485, 487-488, 490, 494, 496, 500-502, 506-507, 511-512, 514-515, 517, 520-523, 525, 527, 529, 531, 534, 536-537, 539, 542, 545-547, 551-552, 555-556, 558, 563, 566, 569-571, 576-578, 583, 585, 587-588, 590-591, 594, 598, 602, 605, 607-609, 612, 619-621, 623, 625-627, 631-636, 639, 641-645, 648, 650, 653-654, 656, 665-666, 672-677, 693-696, 699, 701, 712, 714, 719-720 RJS00151, 154, 157, 161, 189, 202, 211, 220, 288, 331, 341, 392-393, 405, 410, 435, 456, 473, 476, 597, 609, 640, 651, 763, 781, 809, 812, 861, 874, 887, 890, 898, 912, 933, 944, 986, 989-991, 1038, 1054, 1101, 1105, 1109, 1135, 1218, 1277, 1314, 1320, 1330, 1383, 1420, 1443, 1478, 1492, 1518, 1522, 1564-1565, 1593, 1616, 1663, 1770, 75004 TWG00196, 242, 291, 294, 310, 313, 320, 324, 337, 340, 354, 381, 388, 393, 480, 489, 516-517, 531, 539, 549, 568, 571-572, 577, 738, 743, 749-750, 763, 765, 869, 877, 898, 932, 75001
M325B MH	BGN00246
M325C MH	PAN00249
MD5090	SEW07254
MH3037	JPB00501, 503, 505 KPM00237-00238
MH3049	HPB00219-00220, 229-230, 401
MH3059	RBR00205-00206
MH3295	PA900302
PM-102	Z2X00351, 428, 608
PM822 HRC	SL800105-00107, 110, 112, 137, 140, 142
RM500B	TAS00171

PARTS NEEDED

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Qty	Part Number	Description
1	5555510	PL641v2 Cellular radio (4G) (External Antenna
1	5586550	Hard Mount Antenna (Alternate) (4G)
1	5586551	Adhesive Mount Antenna (4G)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction, M0119683, "Product Link PL641e to Product Link PL641eV2 Device Replacement".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%