PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar


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PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0660]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
UEBE0660-00

22Apr2020


U-239
A-191
D-224
O-224

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS

7606 7610 7620
PS46665
NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46665" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.


TERMINATION DATE

31Dec2022

PROBLEM

Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3512E  SK500525
CG137-12  WRX00241, 250, 265
G3306B  R6S05523
G3516J  N6W00193, 635
G3606B  JFE01137
*******Group  2*******
C9  JSC25315, 25659, 25847
*******Group  3*******
140M 3  N9M00502
740 EJ  3T700185, 189-190
745  3T600249-00251, 257, 264, 268, 273, 282, 314-319, 328, 366, 398-399, 419, 455, 483, 490, 493-494, 500-501, 503-504, 511-512, 515, 519, 531, 539, 598, 611, 639, 642-643, 646, 649, 655, 660, 677-678, 680, 698, 711, 715, 719, 787, 820-821, 830-831, 835-836, 847-848, 850, 879, 901, 938, 953, 1025, 1052-1053, 1084-1085, 1288
826H  AWF00698
AP1055F  TJ501154-01157, 1164
CB10  P8P00446
CB13  PWP00474
CB15  M9400256
CB8  JL400139
CP56B  P5600124-00125, 131, 160, 835
CS54B  L4H00423
CS56B  S5600130, 132, 137, 139, 154, 1251, 1253
D9R HWH00102, 170, 180, 182-185

WDM04957
*******Group  4*******
249D  GWR02946
279D 3  RB901132, 1134, 1139
289D  TAW05118
299D 2 XHP  DX200561
299D3  DY901281-01282, 1286
299D3 XE  BX901006-01008, 1184
303.5E 2  JWY05900, 6424, 6482
303.5E 2 CR  BG800661
304E 2  ME407030
305.5E 2  CR501186, 8153, 8157-8159, 8808, 8828, 8839
305E 2  H5M10774, 11750
308E 2CR  FJX11499, 11830
415F 2  PF400150, 155, 159-169, 171-182, 188-190, 193, 195-196, 207-208, 210-212, 219, 223-234, 236-243, 245, 247-249, 252-253, 255, 257, 259-261, 265, 267-268, 270, 272-283, 295-296, 298-299, 310-324, 328, 330-336, 338-340, 342, 344, 346-347, 350, 368-369, 371-373, 377-378, 380, 382-383, 385-386, 388-391, 394-407, 409-418, 420-430, 452-461, 466-467, 469, 471, 482-483, 488, 491-493, 496-509, 523-526, 535, 537, 539-540, 543, 546-561, 563-570, 572-576, 580, 582-583, 585-597, 599-601, 604, 607, 609-610, 612-619, 632-647, 651, 654-656, 658-664, 676, 678, 680, 683-684, 693, 697-700, 703-704, 707, 709-712, 719-721, 724-726, 728-732, 735-736, 738-739, 741-746, 765-766, 770, 772-773, 775, 786-796, 818, 820, 831-833, 835, 847-848, 850-851, 856, 862-863, 865-871, 874-876, 884-886, 888, 902, 904, 906-913, 915, 917, 927, 934, 937, 940-947, 949-950, 952, 955-956, 959-962, 964, 966-967, 972, 975-981, 983-984, 986-989, 994-995, 1000, 1004-1009, 1012, 1020-1023, 1027, 1030-1033, 1039-1043, 1046, 1052-1054, 1057, 1059, 1062, 1064, 1066-1068, 1070-1073, 1076-1077, 1080, 1082-1089, 1091, 1094-1097, 1100, 1102-1105, 1107-1110, 1112, 1115, 1117-1124, 1128-1130, 1132-1137, 1140-1145, 1150-1151, 1153-1158, 1160-1170, 1175, 1177-1181, 1183, 1186-1187, 1189, 1193-1195, 1197-1198, 1200-1206, 1214, 1217-1219, 1221, 1223-1224, 1230
420F 2 IT  LYC00682, 686, 691, 693, 699, 703
420F ST  SKR02467, 3818, 4087
430F 2  HWE00157, 162, 175, 186, 208, 210-212, 217, 219, 221, 227, 229, 231-237, 263-265, 269-270, 276-278, 281-282, 286, 303, 305-306, 308, 311, 315, 320, 330, 349, 352, 361, 366, 371, 373, 382, 387-389, 391, 397, 400, 402-403, 410-413, 415, 420-423, 425, 431-432, 435-436, 441-443, 447, 449-456, 458-464, 466-467, 469-475, 479, 481, 483-484, 486, 488-489, 491-493, 496-497, 499-503, 505, 507-514, 517, 520, 522-523, 525-536, 540-548, 553-556, 558, 564-570, 573, 577-584, 587-594, 596, 598, 601, 603-604, 606-607, 609-624, 626-636, 638, 642-643, 645, 648-649, 652-654, 660-667, 669-674, 676, 678-682, 684-686, 691, 693-696, 699, 702-703, 705-706, 709-713, 715-720, 725, 727-732, 734-738, 741-743, 745-746, 749, 751-754, 756-760, 765-766, 768, 770, 772-783, 785-790, 793, 796, 798-802, 804, 806-808, 811-812, 827-830, 832, 835-837, 839, 842, 847, 849, 852-855, 859-864, 866-869, 872, 874-880, 882-890, 892-896, 898-899, 901-904, 907, 909-911, 914-915, 917-918, 920-928, 931-932, 934-943, 951-954, 956, 958, 963-965, 967, 969-971, 974, 976-992, 994-997, 999, 1002-1012, 1015, 1017-1018, 1021-1023, 1026-1028, 1033-1034, 1036-1037, 1039, 1041-1042, 1044, 1046-1048, 1050-1052, 1054, 1060-1065, 1067-1068, 1071, 1073, 1075-1079, 1081-1082, 1086-1103, 1105-1107, 1110-1121, 1129-1132, 1134-1140, 1143, 1146-1148, 1150-1152, 1159-1163, 1165-1169, 1172, 1174-1176
430F 2 IT  HWG00150, 172, 175-176, 200, 206, 223-224, 231, 233, 257, 260, 265, 270, 273, 300, 319-320, 322, 324-326, 328-333, 336-338, 340-341, 344-348, 354, 357, 362-367, 370-372, 377-382, 388-389, 395-397, 401-403, 405-409, 412-415, 417, 419, 421, 423-425, 428-429, 431, 435-436, 438-441, 445-451, 453, 455, 458-460, 462-469, 471-475, 478-479, 482-487, 489, 493-495, 497-498, 500-501, 503-507, 509-513, 516-517, 520-531, 533-535, 537-538, 541-548, 550-559, 562-564, 567-568, 573, 577-579, 581-583, 587-590, 592-604, 606, 609, 612-618, 620-621, 627-632, 636-638, 640, 643-649, 653, 655-657, 659-660, 662, 664-671, 673-678, 685-691
432F 2  HWP02044, 2325, 2655
444F 2  HWS00175, 435-436, 689
450  KJH00151-00152, 155-158, 160-167, 169-175, 181-185, 187-199, 201, 203-212, 214-219, 221-226, 229-234, 236-239, 241-250, 252-254, 256-257, 259-262, 264-266, 268, 270-271
903C  MW400659, 664, 671
906M  H6600196, 210-211, 290, 294-296, 302, 305, 310, 312-313, 337-339, 341, 346, 350-352, 362, 368, 397, 408, 427, 430-431, 510, 540, 588, 594-595, 648, 653, 658-660, 699, 722, 727-728, 731, 744, 762, 767-768, 770, 788-789, 800, 815-816, 828, 837, 839, 841, 861, 864, 866, 918, 956, 959, 1005, 1040, 1044, 1048-1049, 1051, 1059, 1061, 1088, 1091, 1103, 1107, 1149, 1238, 1240, 1263, 1282, 1284, 1313, 1339, 1342-1343, 1348, 1355, 1414, 1423, 1657, 1660, 1725-1726, 1728, 1755, 2045, 2047, 2193, 2320, 2328, 2442, 2444-2445, 2778, 2920, 2991, 3039, 3069-3070, 3072, 3141, 3212, 3236, 3295, 3381, 3391, 3430, 3446-3447, 3449-3451, 3454-3455, 3458, 3460-3463, 3465-3466, 3468, 3470, 3483, 3496, 3502-3503, 3505-3506, 3526, 3563, 3565, 3569, 3572, 3597-3598, 3600, 3602-3604, 3606, 3611-3612, 3614, 3616, 3622, 3631, 3741, 3746, 3835, 3844, 4036, 4050, 4069, 4082, 4120, 4138, 4144, 4149, 4158-4161, 4184, 4192, 4205, 4210, 4212, 4218, 4220, 4255, 4280, 4288, 4367-4370, 4372-4373, 4376-4379
907M  H7700151, 284, 290, 294, 361-362, 392-398, 406, 409, 537, 578, 582, 585, 762-764, 767-768, 800, 826-828, 830-831, 833-834, 837, 935-936, 939, 952, 954, 1040, 1126-1127, 1129, 1131, 1173, 1267, 1310, 1343, 1424-1425, 1429, 1493, 1495, 1497, 1499, 1594, 1597-1598, 1601-1603, 1630, 1647-1648, 1651, 1656-1657, 1730, 1836, 1843, 1848, 1880, 1882, 1892
908M  H8800167, 299, 306, 318, 320, 322, 369, 431-438, 442, 444, 446, 457, 462-463, 465, 471, 473-474, 477, 479, 483, 496, 506, 508-509, 511, 513, 515, 517-518, 534, 543, 546, 548, 608, 645, 669, 675-678, 680, 688, 691, 703, 710-711, 713, 716, 722, 748-749, 762, 764, 766-768, 811-812, 814-815, 829-830, 849, 858, 863-864, 872-874, 877, 890, 892, 897, 944, 965-966, 1063, 1068, 1102, 1112-1115, 1117, 1120-1125, 1127-1128, 1135, 1143, 1151, 1161, 1163-1164, 1171, 1175, 1183, 1191, 1196, 1198-1199, 1204, 1207, 1214-1215, 1218-1219, 1221-1223, 1228-1233, 1235-1237, 1241, 1363, 1365, 1386, 1389, 1457, 1485-1486, 1488, 1528, 1706, 1711, 1721, 1723-1724, 1874, 2020, 2186, 2191-2194, 2200-2203, 2215, 2226, 2228-2232, 2278-2279, 2307, 2324-2325, 2333, 2395, 2404, 2410-2411, 2425, 2442, 2448, 2453, 2456, 2477, 2551-2552, 2557, 2720, 2761, 2817, 2864, 2879, 2883, 2965, 2982, 3041, 3072, 3130, 3176, 3183-3185, 3193, 3211, 3356, 3365, 3425, 3491, 3591, 3613, 3674, 3781, 3825, 3879, 3887, 4091, 4127, 4145, 4201, 4208, 4225, 4229, 4233, 4239, 4250, 4258-4260, 4281-4282, 4286, 4305, 4307, 4310, 4313
910K  AY401773, 1926, 1941, 1970, 2091, 2095, 2458, 2462
910M (T4F HRC)  H2200155, 207, 209, 215, 222, 233, 252, 261, 263, 265, 272, 294, 297-298, 305, 308, 352, 366, 389, 402, 417, 499, 511, 516, 772, 957, 1010, 1061, 1071, 1158, 1186, 1223, 1234, 1268, 1411, 1473, 1488, 1672
914K  CD200707, 858, 880, 964, 968, 1034, 1055, 1061, 1073, 1096, 1099, 1104, 1109-1110, 1132, 1137, 1170, 1172, 1175, 1193, 1207, 1228-1230, 1260, 1263, 1277, 1286, 1288, 1290, 1335-1336
914M (T4F HRC)  H2400152, 156, 172-174, 193, 207-208, 231, 237, 242-243, 247, 254-255, 269, 301, 305-306, 315, 318, 325-326, 328, 348-349, 381-382, 388, 397, 425, 430, 450, 455-456, 465, 470, 481, 518, 525, 534, 547, 550-551, 554, 566-567, 570, 604, 611, 615-616, 621, 638, 650-651, 667, 676, 713, 718, 735, 824, 834, 851, 855, 860, 891, 917, 955, 962, 964, 1004, 1009, 1013, 1035, 1048-1050, 1055, 1072, 1082, 1091, 1095-1096, 1124, 1127, 1131-1132, 1153, 1171
918M (T4F HRC)  H2600152-00153, 163, 174, 186, 208, 211, 214, 224, 226-227, 230, 238, 262-264, 267-268, 275, 279, 284, 291, 305-306, 316, 318-319, 322-323, 344, 352-353, 355, 361, 371-372, 375-377, 392, 404, 456, 462, 468, 478, 512, 518, 524-525, 541, 553, 559, 562, 567, 571, 578, 602-603, 610-612, 625, 629, 635-636, 651-652, 659, 689, 698, 700, 703, 716-717, 726, 728-732, 734, 743, 746, 759, 768-769, 773, 785, 790, 800, 802-803, 810, 819, 823, 828, 834, 846, 852-853, 871, 880-881, 883-884, 904, 907-911, 915, 918-919, 936, 940, 942-944, 972, 974, 977, 995, 1001, 1005, 1017-1018, 1037-1039
926M  LTE07110-07113, 7132, 7660
930K  RHN03142
930M F5K00581

KTG05395, 5407
938M  J3R04357, 8125, 8138-8140, 8183, 8567, 8894
D5K 2 XL  WT307201
TL1055D  ML500547, 706, 720
TL1255D HRC  ML700463, 803, 867, 1705
TL642D  ML800265, 332

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
1 5555509 PL641v2 Cellular Radio (4G) (Internal Antenna)
1 5754275 PLE601 TR Network Manager Software (E&T)
1 5754335 PLE601 CR Network Manager Software (E&T)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
1 5555509 PL641v2 Cellular Radio (4G) (Internal Antenna)
1 5754275 PLE601 TR Network Manager Software (E&T)
1 5754335 PLE601 CR Network Manager Software (E&T)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
1 5555509 PL641v2 Cellular Radio (4G) (Internal Antenna)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
1 5555509 PL641v2 Cellular Radio (4G) (Internal Antenna)
1 5782447 PLE601 TR Network Manager Software (PLEM)
1 5841107 PLE601 CR Network Manager Software (Const)
1 5865314 PLE601 TR Network Manager Software (Const)
1 5932649 PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 1

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 2

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 3

Product smu/age whichever comes first
AVSpare
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
0-500000 hrs,
0-720 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.3-hour job for Group 4



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
PL641i Rework Instructions:

Before going to the Customer Site:

1. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.

Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab Sales Support. Click on the guide for config files named Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

2. Download the flash files and any needed
.
Image1.1.1
 
At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. If the device is a stand-alone PL641 (No Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). This step is not needed if PL641 is part of an Elite system.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in REHS9111.

6.Perform the device swap using instructions found in REHS9111. Dispose of removed radio per local guidelines.

7. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

8. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat ET. This step is not needed if PL641 is part of an Elite system.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

12. If a network manager is present (Elite Installation) then update the network manager software as shown in Image 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See example Image 1.2.1 below) and industry group for asset.
.
Image1.2.1
 
Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660
 
 

Information System:

PRODUCT SUPPORT PROGRAM FOR REPLACING A FUEL INJECTOR ON CERTAIN 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL042, PL641E V1, AND PL641I V1 TO PL243, PL641E V2, AND PL641I V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING CERTAIN 233-9748 FRICTION DISCS IN DEALER INVENTORY
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 20R-4681 REMAN WHEEL MOTOR ON CERTAIN 794 AC AND 795F AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PL641E V1 TO PL641E V2 4G ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE MAIN POWER CABLE AND INSPECTING AND REPLACING THE HARDWARE ON THE MAIN POWER RELAY IN THE CAB OF CERTAIN 794 AC, 796 AC AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING POWER TRAIN BLOWER MOTOR ON 794 AC AND 796 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E TO THE PL641V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ROTATING GROUP USED IN THE TRANSMISSION ON CERTAIN 966K XE, 966M XE, AND 972M XE WHEEL LOADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING FRONT SPINDLES ON CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REWORKING CAB HARNESS ASSEMBLIES OF CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW OIL COOLERS AND SCREENS ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST ROCKER ARM ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REWORKING AIR LINES ON CERTAIN 797F OFF-HIGHWAY TRUCKS