PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0665]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS

UEBE0665-02

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22Apr2020

(Revised 17Jul2020)

U-240

A-192

D-225

O-225

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL641I V1 TO THE PL641I V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46666

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46666" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 22Apr2020 (Revised 01Jun2020) Service Letter. Changes have been made to the Affected Product, Parts Needed, and Service Claim Allowances.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
3512B	9G500131, 145, 147, 149 9G800111-00114, 138, 141-143, 153, 156, 158-159, 168-170 LDE00255, 276-277, 280, 282
3512C	9H200100-00104, 106-111 R1A01645
3512C HD	JBR00101-00102, 145-152, 155, 157, 159, 161-164, 168-174, 177-179, 181-184 LM900102, 110-111, 124, 127-129 R1S01030, 1530 WF300363 WF500114, 130, 155, 164, 177, 188, 240, 242, 251-252, 291, 295, 298, 306, 325, 331, 346, 348, 350-351, 354, 358, 365-366, 383, 395, 398, 401, 415, 430, 450-451, 454, 456, 462, 464, 466, 469, 474, 476, 478-480, 482-483, 486, 488-491, 494, 498, 511, 517, 558, 576, 580-581, 588-591, 662, 665-667, 670, 679, 682, 693, 700, 702, 713, 721-722, 732, 736, 778, 827, 859, 861, 873, 885, 889, 891, 894, 900-902, 998, 1656-1657, 1713, 1717, 1751
3512E	NG400102 NG500111-00112, 129 SF800100, 104-121, 123, 125-132, 134, 136, 142-145, 147, 149, 151, 153-158, 160-162, 169-171, 173, 175, 177, 181-182, 184, 187-188, 191 SK300114-00115, 118-119, 121, 134, 146, 149, 151, 153-154, 165-166, 168, 170-171, 182, 184, 188, 200, 202-203, 218, 249 SK500101, 103, 105-106, 109-111, 113-121, 132, 260, 282, 297, 337, 380, 400, 424, 526, 544-545, 560
CG137-12	WRX00288, 320, 352, 359-360
CG137-8	ST800314
G3508B	N8C00199, 222-223, 226 RBK01607
G3516	N6C00156-00171
G3516B	JEF01542, 3008 N6E00165, 171, 188, 232, 331, 453, 516
G3516J	N6W00218, 221, 223, 225, 232, 236, 324, 336, 341, 377, 384-385, 514, 538, 541, 638, 641, 643, 648, 654-655, 658, 662, 669-670, 675-676, 692, 694, 701, 703-704, 706-707, 710, 757-758, 805, 853, 861-862, 866, 872, 876, 880, 884, 887, 891, 909, 987, 997, 1102, 1229-1232, 1266, 1319, 1410, 1425, 1427-1430, 1464, 1469, 1505
G3520B	GLF01110-01111
G3606B	JFE00119, 181, 239-240, 909, 1170, 1259, 1268-1269, 1327, 1370, 1408, 1412, 1428, 1482, 1523, 1549, 1573, 1576-1578, 1598, 1606, 1633, 1654
G3608	BEN01174, 1184-1185, 1190
G3608B	XH700167-00168, 805, 867, 902, 1014, 1061, 1084, 1133, 1156, 1214-1215, 1241, 1245, 1256, 1316, 1322, 1326, 1337, 1340, 1344, 1348, 1351-1352, 1355, 1357, 1363, 1365-1366, 1379, 1386, 1408, 1451
G3612	BKE00785
G3612B	BB200767, 822, 836, 858, 860
G3616	BLB00961
G3616B	ZZY00791, 793, 803, 809, 829, 858, 890, 896, 906, 911-912

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*****Group 2*****
415F 2	HWA00253, 852, 863, 911 PF400209, 1056, 1092, 1159
416F 2	HWB00171, 1544, 1883, 1903-1904, 1983, 2008, 2011, 2101, 2116, 2244
420F 2	HWC00638, 2381, 4710, 4795, 4856, 4858, 4863, 4888, 4964
420F 2 IT	HWD00171, 746, 1301, 1981, 3130, 3408, 4357
430F 2	HWE00309, 316, 905
440	DC900257
450	KJH00150, 154, 255, 267
907M	H7701859
908M	H8800150, 836
914M (T4F HRC)	H2400877
930M	KTG05036
938M	P5K00689

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*****Group 3*****
120-14	E9300100 Y9C00225, 227, 237
120M	B9C01366, 1374-1375, 1377-1381, 1383, 1386, 1388-1389, 1392-1393, 1395-1398, 1403-1406, 1410-1411, 1418, 1420, 1422, 1426, 1432-1433, 1435, 1439, 1442, 1445, 1447-1448, 1451-1453, 1456-1457, 1459-1461, 1466-1472, 1476-1480, 1483
120M 2	M9C00545-00546, 552-553, 563, 568-570, 573, 576, 584, 587, 593-595, 603, 617, 630-631, 633-635, 640-644, 648-649, 653, 660-661, 666, 671, 674, 678-683, 685-686, 704, 707, 712, 720-721, 729-731, 745-746, 752, 757, 761, 764-765, 772-773, 775, 784, 786, 792, 794, 796-797, 799-800, 807-810, 822, 825, 837-838, 840, 846, 849-860, 863-864, 867, 870-871, 877, 882, 885, 889-890, 906-907, 913, 919, 924, 926, 931-932, 934-935, 937, 940, 943-945, 947, 949-950, 952-953, 962-964, 966, 970-972, 974, 976-977, 988, 990-992, 1011-1012, 1015-1020, 1023-1024 M9H00368-00369, 371-372, 374-376, 386, 391-394, 396, 398, 400-401, 403, 405-406, 410-413, 416, 418, 422, 426-429, 431, 433-434, 436-438, 442-443, 451, 453, 455-459, 461, 463, 465, 469, 472-474, 478, 480-487, 492-497, 501-510, 512, 521-522, 528-538, 542-546, 548, 555, 557, 559-562, 570-573, 578, 580-581, 584, 586-587, 593, 597, 601-607, 610-611, 615, 622-624, 626-636, 638 R9N00210, 212, 218-219 R9W00187-00191, 201, 203-206, 208-209, 213, 215
12M	B9200598, 780, 782, 785, 811, 1081
12M 2	R9P00145
12M 3	N9B00234-00235, 242-243, 247-249, 251-252, 259, 265, 268-269, 274, 277-279, 282-284, 286, 298-301, 303, 306-307, 315-317, 323-324, 334, 337-338, 345-347, 352, 354, 358, 360, 362-369, 372-373, 375-376, 378, 380-383, 387, 389-400, 402-405, 408-417, 419-420, 423, 425, 429, 431-440, 443-445, 452, 458-460, 463, 465, 471-472, 474-484, 486, 488-490, 494-497, 501-518, 523, 525-526, 530, 532-535, 537-538, 540, 542, 545-547, 549-550, 558-559, 562-566, 568-569, 571-572, 576, 578-579, 581-591, 594-596, 599-606, 608-611, 615-621, 629-638, 640-642, 649-651, 657-659, 661, 663, 666-669, 673-680, 691-693, 695, 700, 704, 708-718, 723-724, 729-733, 735, 739-740, 742-744, 746-749, 751, 754-762, 764, 766-779, 781-787, 790-797, 799, 801-809, 811, 815-816, 820-821, 823-834, 836, 839, 841, 844-846, 848-854, 860, 867, 870-871, 873, 877, 895-898, 905-908, 910, 936-945, 947-952, 954-960, 962-963, 965-978, 980-992 N9F00395-00397, 401, 418-419, 421, 424, 436-439, 442, 444-445, 451-453, 455-459, 461-463, 465, 468, 488-489, 496-498, 500, 502-503, 505-506, 513-514, 517-521, 523-524, 526, 529-532, 537-542, 544-545, 547-551, 555-556, 558, 561-562, 566, 568-570, 572-575, 577-578, 581, 583-586, 588, 590, 592, 594-597, 599, 602-604, 608-614, 616-617, 619, 621-631, 633-634, 636-643, 653-658, 679-680, 683, 685-690, 693-695, 697-700, 703-710, 712, 718, 721, 725, 727-730, 735, 739-742, 744, 748, 751-752, 755-756, 758-759, 761, 763, 766, 768-778, 780-782, 786-787, 789-791, 793-805, 807-808, 814, 818-823, 825, 827, 831, 833, 841, 845-847, 856-859, 861-862, 868, 870, 872, 874-875, 877-878, 881, 887, 892, 895, 901-905, 907, 909-912, 914, 930-933, 935-942, 947-948, 950-955, 958-959, 961-968, 972-974, 976-980, 982-984, 986, 988-993, 998-1003, 1005, 1010-1011, 1013-1022, 1024-1025, 1028, 1031-1035, 1037, 1040-1041, 1043-1047, 1049-1050, 1052, 1056-1058, 1060, 1064, 1066-1073, 1076-1078, 1080-1081, 1084-1086, 1088-1090, 1093-1094, 1096-1099, 1101-1102, 1104-1106, 1109, 1111-1113, 1117-1121, 1124-1127, 1130-1132, 1136-1137, 1139-1143, 1151-1157, 1161, 1163-1166, 1168, 1170-1171, 1174, 1176-1179, 1182-1183, 1187, 1190-1194, 1196-1197, 1199, 1204, 1206-1207, 1211-1214, 1216-1220, 1222-1223, 1226-1227, 1230-1234, 1237-1243, 1245, 1247-1250, 1253-1257, 1259, 1261-1262, 1265-1277, 1280-1282, 1284-1291, 1293-1294, 1297-1309, 1314-1317, 1319, 1321-1323, 1325, 1328-1330, 1335 N9P00137-00142, 147-157, 159-160, 162, 169-171, 175-176, 179, 181, 183-184, 188, 190, 194-195, 197, 199-215, 221-232, 241, 243, 246, 250, 252-253, 256, 259-261, 263-269, 271-272, 274-287, 290-296, 298-299 N9R00174-00179, 182, 186-187, 198, 203-204, 211-218, 221, 223-224, 230-231, 235, 250-255, 260, 262-264, 266, 275-280, 284, 286-289, 298, 301-306, 310-314, 316, 321-324, 330-334, 337-342, 344-360, 362-371, 374-377
140M	B9D04743, 4753, 4755-4757, 4762-4763, 4788-4789, 4791-4794, 4797, 4802-4803, 4819, 4822, 4824, 4827-4829, 4840, 4844, 4846, 4848, 4864-4866, 4888, 4898-4899, 4903-4904, 4908, 4914-4915, 4937, 4943-4944, 4951, 4953, 4955-4957, 4960, 4964-4965, 4969, 4971-4975, 4981-4984, 4993, 4996-5000, 5002, 5004-5006, 5008, 5014, 5063, 5065, 5067, 5069-5070, 5072-5073, 5088-5089, 5101-5102, 5115, 5130, 5133, 5135, 5141, 5147, 5154-5156, 5159-5161, 5163
140M 3	N9D00500, 519, 534, 562, 566, 571, 573, 589, 595-596, 600, 607-609, 616, 618-619, 628-631, 636-638, 640, 642, 646, 663, 665-668, 670, 685, 698, 720, 723, 725-727, 729, 731-732, 743-745, 758, 763, 765, 768, 770-771, 775, 781, 783, 786, 789-792, 794-796, 798-799, 810, 821, 823-824, 827, 829-831, 833, 853, 855-856, 858, 864, 867, 870, 872, 884, 886-887, 893-894, 897, 901-902, 904, 908, 913, 918-919, 921-924, 927, 934, 937-940, 942, 944, 946-948, 954-955, 957, 960, 962, 965-967, 974, 976, 993-994, 999, 1011, 1013-1014, 1016-1017, 1022, 1026, 1055-1056, 1063, 1071-1072, 1074, 1078-1080, 1083-1084, 1086, 1093, 1095, 1098, 1102-1103, 1106-1107, 1110, 1113, 1119-1121, 1125-1127, 1130, 1134, 1138-1139, 1143-1145, 1150, 1162, 1174-1175, 1177-1178, 1183, 1188, 1196-1200, 1202-1203, 1206, 1208, 1211-1212, 1218-1219, 1221, 1224-1226, 1228, 1230-1231, 1234, 1242-1243, 1264, 1266, 1268-1272, 1276, 1279-1282, 1289, 1293-1294, 1300, 1305-1306, 1308-1309, 1311-1313, 1315-1316, 1320, 1322-1326, 1329-1333, 1335-1339, 1341-1343, 1350-1352, 1354-1355, 1357-1358, 1362, 1364, 1366, 1375, 1389, 1391-1398, 1406, 1408-1411, 1416-1418, 1421, 1426-1428, 1431, 1433-1434, 1436-1437, 1440-1442, 1448-1452, 1454-1455, 1458, 1472-1475, 1477-1480, 1482, 1491, 1493, 1504-1505, 1507, 1513-1514, 1516-1522, 1524-1527, 1529, 1535, 1538-1539, 1541-1542, 1545, 1548-1554, 1556-1560, 1563-1565, 1570-1572, 1577-1579, 1582-1583, 1586-1589, 1591, 1596-1601, 1610-1612, 1614-1624, 1627, 1629, 1638, 1648, 1654-1663, 1665-1667, 1672-1674, 1681-1682, 1684, 1686, 1689, 1692-1695, 1699-1700 N9G00100, 161, 163-165, 169, 174, 176-182, 189-191, 199-200, 203-204, 206-208, 219-223, 225, 230, 234-244, 246, 252, 256-258, 261, 265-267, 271-278, 282, 284-287, 289-316 N9J00323, 346-350, 353-355, 363-365, 369-371, 377, 379, 381-382, 384, 390-392, 394, 401, 403-404, 407-408, 411, 413-414, 416-417, 420, 426, 428, 430-431, 433, 436-438, 445, 447-451, 453-455, 458, 462, 465, 468-469, 471, 473-474, 480-489, 493-496, 499, 502, 505-507, 518-520, 523, 527-531, 533-539, 541, 545-547, 549-551, 553-554, 556-557, 560, 563, 565, 567-568, 570-573, 578, 580-586, 589-599, 601-603, 609-614, 622, 624, 626-627, 629, 632, 634-635, 637-640, 642, 644-645, 647-653, 655, 657-659, 661-662, 667-678, 680-681, 684, 686-689, 692, 695, 698, 700-701, 703, 706, 711, 713-717, 720, 723, 728, 731-733, 735-744, 747-749, 756, 759-760, 762, 766-768, 770, 779, 781-783, 785-788, 796-797, 800, 809, 811-813, 816, 821, 823-825, 827, 832, 835-837, 843-844, 852, 860-861, 863, 867-868, 874-878, 881, 883-887, 890-898, 900, 906, 908-910, 913-914, 916, 922-923, 925, 932-935, 938, 940, 942-947, 949-950, 952-953, 956-959, 962, 965, 971, 974-976, 979, 984-985, 987-990, 992, 994-996, 998-1002, 1005-1006, 1008-1011, 1016, 1018, 1020-1021, 1023, 1027, 1029-1031, 1037, 1043, 1045, 1047, 1049-1050, 1052, 1054, 1057-1060, 1066, 1068-1071, 1073-1075, 1077-1078, 1082, 1086-1087, 1089, 1091, 1095, 1098-1099, 1101, 1103-1105, 1110-1112, 1114, 1120, 1123, 1125, 1132, 1134-1140, 1142-1143, 1145, 1150-1151, 1154, 1157-1158, 1160, 1162-1164, 1167, 1169-1171, 1173, 1180-1182, 1184, 1187-1188, 1190-1191, 1194, 1200, 1202-1204, 1207, 1214, 1220-1221, 1224-1225, 1227, 1233, 1236-1237, 1240, 1242, 1248-1249, 1256-1258, 1260-1269, 1278-1286, 1293, 1295-1297, 1299-1300, 1302-1308, 1310, 1313, 1316, 1320, 1324-1331 N9M00198, 201, 207, 210, 240-241, 244-245, 259, 269, 277, 280, 283, 290, 292, 300-301, 308-310, 321-322, 327-328, 338-339, 343-345, 347-349, 351, 358, 361, 364-366, 368, 371-372, 376-377, 379, 389, 391-392, 395-397, 401-416, 418-419, 421, 423-428, 430-446, 448-450, 453-455, 457-465, 469-470, 480-481, 484-487, 489-498, 501, 508-509, 516-527, 529-533, 536-538, 541-543, 545-546, 548-550, 552-553, 556-564, 566-569, 571-572, 577-580, 584, 591
14L	B9400347
14M	R9J01699, 1709-1711, 1715-1716, 1751, 1780, 1791, 1796, 1819-1820, 1830, 1833, 1835, 1840, 1843, 1853
14M 3	E9S00354, 403, 490 N9S00107, 203, 207, 227, 233, 236, 242-244, 246, 254-262, 268-270, 272, 275, 287, 297-298, 303-306, 308-309, 314, 326, 330, 332, 335, 338-339, 345, 348-351, 355, 358, 361, 366, 368, 373-374, 378, 380, 384, 387, 389, 391, 398, 400-401, 405, 408-409, 414, 418, 421-422, 424, 426, 430-431, 435, 438, 440, 448-450, 452, 462
160M 2	M9K00200
160M 3	N9E01013, 1017, 1032, 1040 N9K01001-01003, 1005, 1009, 1012, 1014, 1017, 1023, 1034-1035, 1038, 1053-1056, 1059, 1061-1062, 1071, 1074-1076, 1081-1088, 1091, 1094, 1098-1099, 1104, 1106, 1108-1110, 1113-1116, 1122 N9L00115, 145, 151, 154, 158, 160-161, 163-165, 167-171, 178, 182, 187, 193 N9T00100, 151, 175, 188, 195-199, 201-202, 221, 223, 232-234, 239, 241-242, 245, 247-250, 258, 262-263, 266-267, 270-271, 276, 280-282, 284, 288, 298-300, 307, 314, 323-329, 339, 341, 343-344, 353, 358, 362-363, 366, 368, 371, 376-377, 379-381, 383-386
16M 3	E9Y00230, 250, 258, 292 N9Y00104, 201-202, 225, 249, 256, 260, 268, 281-283, 286
18M 3	E9W00292 N9A00228, 240, 242
349D 2L	GAX10043
6015B	FKD00124-00125, 138, 157, 163, 174, 176, 219-222, 224-225 HLD00202-00203 LWN00402, 409 LWS01006, 1016-1017, 1022-1023, 1025-1026 WSN00121, 132
621K	WTA00119, 123-125, 128-129, 131, 138, 143, 152 WTL00103-00105
621K OEM	WTE00151
623K	WTB00186, 215, 219, 221-222, 224, 227, 230, 232, 234, 236, 238, 240, 244-249, 251-253, 256-257, 260-261, 266, 268, 272, 274-275, 277-278, 281-283, 290-294, 302, 304-305, 308-311, 313-314, 319-320, 324-325, 329-330, 332-333, 336, 339-343, 345-347, 349, 362, 372-373, 405 WTM00117, 122-123
627K	WTC00241, 243-246, 248-249, 253, 257-260, 268-269, 271-276, 279-281, 284-285, 287-288, 292-293, 302-303, 306-307, 315-316, 319, 322, 324-327, 329, 332, 337-339, 344-352, 354-356, 359-365, 367, 377-378, 382, 386, 397-402, 404-405, 407, 409-414, 417, 420-421, 423, 427-432, 451, 454, 480 WTN00101, 121
631K	WTR00106, 108, 112, 114-116, 135, 137-140 WTW00100
637K	WTS00100-00103, 110, 112, 126-129, 132-134, 136-137, 144-148, 153-154 WTT00101-00102, 104-105 WTY00100
725	3T900111-00115, 137-138, 143
725C 2	2T301005-01006, 1020-1023, 1026, 1030
730	3F300269, 282, 290, 340-341, 357-359, 379, 383, 387, 390-393, 398, 408, 411, 464 3T300124-00125, 129, 134, 136, 139-141, 145, 147-148, 151-155, 161-163, 166-167, 171-172, 179, 181, 186, 189-190, 197-198, 200, 202-203, 206-208, 210, 213, 215-216, 218, 221-223, 225-226, 229-231, 237, 240, 242-244, 246, 253-254, 256, 258-259, 261-263, 266-267, 269, 271, 285-287, 289, 292-296, 299, 302-313, 320, 331-332, 334-336, 338, 340, 343, 361, 363-365, 370-372, 375, 379, 381-388, 390, 395, 399, 406, 414, 417, 419, 421, 433-434, 441-442, 445-446, 454, 458, 464, 467-468, 472, 477-480, 484, 487-488, 490-491, 493-494, 505, 507, 509-512, 515-516, 518, 524-525, 528, 531-533, 535-536, 541-542, 544, 553-557, 559, 563-564, 566, 568-571, 573-576, 580, 582-583, 587-591, 595-596, 598, 600, 603, 607, 609, 617-629, 632, 634-635, 640-641, 646, 650-655, 658-659, 663-664, 668-669, 671-674, 676, 680-686, 689-690, 693-694, 697-698, 702-704, 706-707, 710-717, 724-725, 727, 731, 733-739, 741-743, 745-747, 749-750, 752, 755-757, 759-763, 765, 768, 774-778, 780-782, 784-793, 795-796, 798-800, 805-810, 813, 815-816, 818-821, 823-824, 828-829, 831, 833-835, 837, 839, 841-843, 846-850, 855-856, 858-864, 866-881, 883-884, 886-895, 897-907, 909-912, 915-924, 926-927, 929, 931, 933-935, 938-942, 944-945, 947, 949-953, 955-966, 968, 979, 983, 991, 993-994, 996-997, 1002, 1004-1007, 1021-1024, 1027, 1031, 1034, 1036, 1056, 1084, 1086, 1088, 1091, 1100, 1102, 1105-1106, 1122, 1127-1128, 1138-1139, 1152
730 EJ	3F400242 3T400133-00134
735	3F500252 3T500141, 144, 146-148, 150, 152-159, 171-175, 177, 184-192, 196-202, 204-206, 210, 213-216, 218-219, 224-226, 228-231, 235-239
740	3F800082, 84, 100 3T800036, 43-51, 53-60, 62-63, 68, 71-72, 78, 80, 83, 85, 89-100, 102-108, 111-113, 115-119, 129-130, 142, 148-149, 152, 157, 162-165, 167, 169, 172-173, 175-177, 179, 181, 184-188, 190-192, 194-199, 201-202, 205, 207, 210, 218-219, 222-223, 227-228, 231, 240-241, 243-244, 246-248, 253-254, 256-257, 259, 267-270, 283-287, 296, 298, 308, 336, 343
740 EJ	3F700297-00300, 308, 310 3T700165-00166, 180-184, 186-187, 191
745	3F600585, 589, 779, 786, 927, 1380, 1387-1388, 1413-1415, 1417-1420, 1425, 1432-1434, 1443, 1445-1448, 1452-1453, 1458, 1460, 1467-1475, 1477-1481, 1483-1486, 1488, 1490-1491, 1495-1498, 1502-1503, 1506-1508, 1515-1520, 1522-1529, 1532-1533, 1537, 1546, 1554 3T600153, 158, 262, 265, 270-271, 279-280, 379, 385, 540, 544, 579, 612, 666, 672, 674, 780, 782-783, 785-786, 788, 796, 827, 854, 863, 893, 918, 921, 927, 939-940, 942, 956-957, 960, 975, 1031, 1033-1034, 1055-1056, 1058, 1074-1075, 1079, 1091, 1134, 1136, 1149-1150, 1167, 1249, 1260, 1262, 1272-1273, 1283, 1287, 1293-1294, 1299, 1303, 1308, 1310, 1314, 1319, 1325, 1330, 1337, 1357-1358, 1369, 1373, 1415, 1419, 1428, 1430, 1432-1433, 1437-1439, 1442-1443, 1450-1451, 1454-1455, 1462, 1465-1466, 1483-1484, 1501, 1513, 1518-1519, 1522, 1526-1528, 1532, 1534-1537, 1541, 1547-1548, 1550, 1552, 1556-1558, 1564-1567, 1569-1572, 1574, 1581-1582, 1585-1587, 1594-1597, 1600-1607, 1609-1611, 1614-1615, 1617-1618, 1627-1628, 1634-1636, 1640-1644, 1647, 1650, 1652, 1656-1657, 1659, 1663, 1665-1666, 1668, 1670-1671, 1675, 1687, 1691, 1693, 1696, 1701-1702, 1704-1707, 1710-1712, 1717, 1723, 1727-1729, 1733, 1738-1741, 1746-1749, 1751-1754, 1772, 1774, 1779-1781, 1789, 1793, 1798-1799, 1801, 1803, 1807, 1809-1810, 1821, 1823-1824, 1828-1831, 1833-1834, 1837, 1839, 1841-1843, 1856-1857, 1860-1861, 1868-1869, 1871-1873, 1875-1883, 1898, 1900, 1902, 1904, 1917-1918, 1921-1923, 1927-1928, 1930-1931, 1935, 1940, 1943-1950, 1952, 1954-1955, 1957, 1959-1960, 1962-1963, 1966-1967, 1973, 1977, 1979, 1985, 1991-1992, 1998, 2000-2002, 2004, 2009, 2016, 2022-2025, 2029-2031, 2034, 2036, 2040, 2042, 2044-2046, 2048-2053, 2056-2058, 2060-2061, 2064-2065, 2067-2069, 2071-2077, 2091, 2095, 2098, 2100, 2112-2113, 2116-2117, 2121-2122, 2125-2126, 2129-2130, 2132, 2135, 2137-2150, 2152-2154, 2157, 2161-2180, 2183-2184, 2194-2195, 2197, 2199-2207, 2209-2211, 2213, 2215-2221, 2227-2254, 2256, 2258, 2260, 2263, 2265, 2274, 2285, 2290-2293, 2295, 2299, 2303, 2318-2319, 2360, 2375, 2380, 2383, 2386, 2406, 2413, 2416, 2429, 2432
773E	PRB00489
777E	KDP00380, 1530
777G	RDR02011
793D	FDB00477
793F	D3T00183
815K	SL900221 T1Y00108
816K	LT600105, 129-130, 134, 136 WNB00223
825K	SEE00216
826K	23206449, 6459, 6463, 6466, 6468, 6472, 6474 2T600112, 117
836K	T6X00151, 154, 158, 178 TWZ00736
854K	KK600203, 205
950M	EMB01205, 3726 J1S00477, 2319, 3179, 3198, 3200, 3202, 3239, 3241, 3243, 3251-3252 KSA00744
962M	EJB00253 J2S00530 RKH00386-00387
966M	EJA02193, 3223, 3245, 3258, 3279 GMS00215, 708-710, 716, 718, 725, 772, 774
966M XE	DZL00608
972M	A7800412, 420, 422-423 LSJ01546, 1984, 2587, 2667, 2716, 2734, 2738 WGN00487
972M XE	AN300373, 388 L9S00428 R1Z00593, 618
980M	XDJ01080, 1092, 1095, 1103, 1105, 1109, 1121, 1154, 1178
982M	XDL00594-00595, 600-601, 603, 605-607
988K	T8E00183, 185-186 TWX01650, 1785, 1806, 1815, 1826, 1830, 1835, 1840, 1842, 1855-1857
988K XE	E8X00378, 400, 404-405, 416-417
990K	K9X00133
992K	KK400118, 158 RM500199
993K	Z8D00111
AP655F	MH600486
D10T	JJW00406 RAB00864
D5	HL900305, 310
D5 LGP	RG900303, 320-324, 327, 329-332 Z6A00201
D6K 2 LGP	EL700962
D6K 2 XL	MGM00456, 500
D6N LGP	MG502179 SGG00894, 1354
D6N XL	NJN00601
D9R	WDM04824-04825, 4832
D9T	REX00617

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*****Group 4*****
C15	B5R00356

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5555509	PL641v2 Cellular Radio (4G) (Internal Antenna)
1	5754275	PLE601 TR Network Manager Software (E&T)
1	5754335	PLE601 CR Network Manager Software (E&T)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5555509	PL641v2 Cellular Radio (4G) (Internal Antenna)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 3*****
1	5555509	PL641v2 Cellular Radio (4G) (Internal Antenna)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 4*****
1	5555509	PL641v2 Cellular Radio (4G) (Internal Antenna)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 1

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 2

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 3*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 3

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 4*****
0-500000 hrs, 0-720 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

NOTE: This is a 1.3-hour job for Group 4

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

PL641i Rework Instructions:

Before going to the Customer Site:

1. Refer to REHS9111 installation instructions for all tools to perform the radio installation, as well as familiarity with the installation process.

Note: An Ethernet (425-6889) service tool or a standard Cat5 cable is required to flash the radio. Cat-ET 2019A or newer is required on laptop.

Note: All configuration file part numbers are located at https://dealer.cat.com/en/products/technology/construction-technology/product-link.html Under the tab Sales Support. Click on the guide for config files named Next Gen Hardware Ordering Guide for Construction with Config Files and Lookup. Configuration files for your particular machine are located in SISweb in Service Software Files > Flash Files section. Please verify for any related configuration files for your installation.

2. Download the flash files and any needed configuration files to your laptop for updating the PL641 radio:
.

Image1.1.1

At the machine:

3. Locate service connector and connect to asset using Cat Electronic Technician (ET). Generate a pre-device swap Product Status Report (PSR).

4. If the device is a stand-alone PL641 (No Network Manager) then connect to the device with Cat Electronic Technician (ET) and set the Product ID of the PL641 to the default (AVS00000). This step is not needed if PL641 is part of an Elite system.

5. Power down asset and switch master disconnect to OFF. Refer to applicable safety instructions in REHS9111.

6.Perform the device swap using instructions found in REHS9111. Dispose of removed radio per local guidelines. Refer to the Parts Disposition.

7. If radio firmware needs to be updated, using Ethernet cable connect to the PL641 via Winflash and perform an update to the firmware on the PL641 using the firmware flash file referred to in Image 1.1.1.

8. For PL641 (Pro) installation, set the Product ID to the asset serial number using Cat ET. This step is not needed if PL641 is part of an Elite system.

9. Using Cat ET, ensure Service Meter Hours (SMH) are correct.

10. While connected via Cat ET, generate a post-swap Product Status Report (PSR).

11. Perform communication check with back office/web through DSP or Service Dashboard prior to leaving asset.
Note: Refer to UENR5824 to troubleshoot any connection issues.

12. If a network manager is present (Elite Installation) then update the network manager software as shown in Image 1.1.1. Select firmware for the Network Manager according to device type by serial number suffix code (See example Image 1.2.1 below) and industry group for asset.
.

Image1.2.1

Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809.

For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2.
Americas: 1-309-636-8500
EAME/APD: 65 6828 7080
Australia: 61 738 038 160
India: 44 3340 3660