PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS [UEBE0669]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MACHINE

PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS

UEBE0669-11

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24Apr2020

(Revised 20Nov2020)

U-247

A-199

D-232

O-232

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Before/After	PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS
7606 7610 7620		PS46672

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46672" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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NOTE:	This Revised Service Letter replaces the 24Apr2020 (Revised 27Oct2020) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

31Dec2022

PROBLEM

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Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces.

AFFECTED PRODUCT

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Model	Identification Number
226B	MJH05440
226B 3	MWD05227, 5809, 5898-5899, 5946, 5957, 6229, 6242, 6278, 6303, 6434, 6521, 6733, 7048, 7424, 7697
226D	HRD00360, 464, 468, 518, 624, 659, 700, 764, 769, 802, 806, 810, 817, 873, 929, 950, 956, 1084, 1142, 1168, 1190-1191, 1205, 1211, 1237, 1262, 1294, 1344, 1350, 1387, 1434, 1474, 1612, 1724, 1732, 1803-1805, 1813, 1906, 1963, 1969, 2013, 2018, 2088, 2185, 2199, 2338, 2392, 2451, 2498, 2542, 2744, 2754, 2798, 2842, 3028, 3046-3047, 3053, 3056-3058, 3060, 3062, 3083, 3131, 3154, 3217, 3337, 3388, 3391, 3464, 3606, 3611, 3614, 3631, 3634, 3671, 3684, 3688, 3826, 4105-4106
232D	DPR00463, 697, 745, 751, 894-895, 1048, 1427-1428, 1589
236B 3	A9H03530, 4069
236D	BGZ00298, 506, 541, 593, 762, 1010, 1058, 1085-1086, 1133, 1301, 1513, 1660, 1671, 1715, 1754-1755, 1775, 1966, 2269, 2284, 2292, 2309, 2396, 2498, 2533, 2712, 2760, 2767, 2788, 2802, 2826, 2877, 2936, 2939, 2979, 2993, 3007, 3012, 3412, 3437, 3505, 3508, 3531, 3550, 3698, 3776, 3800, 3877, 3881-3882, 3888, 3919, 3939, 4101, 4160, 4166, 4263, 4307, 4435, 4470, 4476, 4598, 4706, 4711, 4754, 4759, 5035, 5196, 5238, 5284, 5372, 5424
236D3	KXL00710
239D	BL900200, 320, 391, 398, 420, 455, 481, 487, 514, 523, 526, 547, 589, 596, 611, 617, 637, 640, 648, 650, 660, 668, 684, 721, 726, 784, 786, 790-791, 793-795, 797, 819, 826, 828, 844, 851, 855-856, 859, 861-864, 869-871, 873-875, 893, 936, 940, 956, 968, 987, 989-991, 993-994, 1023, 1034, 1060, 1072, 1079-1080, 1102, 1109, 1127, 1138, 1147, 1237, 1244, 1247, 1251, 1398-1401, 1424, 1435-1436, 1497, 1507, 1530, 1546, 1550, 1640, 1687, 1708, 1737, 1743, 1810, 1845, 1855, 1860-1862, 1866, 1932, 1944, 2045, 2097, 2208, 2242, 2248, 2269, 2283, 2373, 2417-2419, 2432, 2438-2440, 2457, 2704, 2814, 2940, 2942, 2949, 3056
242B 3	SRS00826, 1177, 1465, 1543, 1945, 2099, 2294, 2296, 2324, 2326, 2698, 2863, 2865, 2905
242D	DZT00230, 484, 524, 566, 569-570, 575, 631, 673, 789, 929, 933, 979-980, 997, 1035, 1041, 1203, 1725, 1746, 1761, 1897, 1922, 1960, 2148, 2157, 2160, 2406, 2584, 2628, 2649, 2823, 2859, 3116, 3171, 3181, 3332, 3425, 3640, 3784, 3877, 4163-4164, 4166, 4201, 4348, 4429, 4485, 4589, 4641
246C	JAY00368, 3864, 7698, 7898
246D	BYF00299, 423, 425-426, 651, 796, 880-881, 1039, 1208, 1255, 1274-1275, 1367-1369, 1515, 1519, 1596-1597, 1693, 1711, 1746, 1758, 1766, 1768, 1776, 1871, 1996, 2126, 2133, 2201, 2335, 2368, 2395, 2403, 2406, 2458, 2464, 2487, 2542, 2681, 2694-2695, 2713, 2724, 2800, 2805-2806, 2823, 2827, 2830, 2832, 2873, 2879, 2891, 2896, 2902, 2909-2910, 2959, 2962, 2979, 2982, 3014, 3025, 3063, 3089, 3094, 3105, 3198, 3377, 3489, 3502, 3611, 3638, 3737, 3755, 3807, 3903, 3931, 4069, 4357, 4483, 4579, 4582, 5000, 5283, 5335-5336
247B	MTL06299
247B 3	TSL01238, 2023, 2208, 2315, 2360, 2546, 2888, 2890
249D	GWR00189, 201, 224, 226, 259, 308, 360, 387, 418, 461, 474, 549, 561, 599, 667, 689, 701, 708-709, 716, 748, 813, 829, 905, 908, 917, 921, 930, 936, 943, 946, 1004, 1006, 1014, 1016, 1021, 1025, 1027, 1040, 1042, 1045-1046, 1057-1058, 1079, 1098-1099, 1108, 1115, 1175, 1294, 1545, 1550, 1556, 1561, 1563, 1567, 1708, 1731, 1758, 1922, 2179, 2194, 2229, 2385, 2727, 2831, 2839, 3245, 3390
249D 3	P9C00673
257D	EZW00250, 316, 385, 418, 569, 611, 852, 880-882, 956, 1015-1016, 1019, 1036, 1042-1043, 1082, 1320-1321, 1352, 1459, 1463, 1466, 1572, 1745, 1875, 2220, 2318
259B 3	YYZ00862, 928, 1033, 1482, 1511, 2063, 2353, 2443, 2523, 2865, 3065, 3120, 3138-3139, 3755, 4241, 4314, 4317-4318, 4328, 4353, 4724, 4746, 4960, 4976-4979, 4981, 4988, 5093, 5334, 5497, 5533, 5637, 5727
259D	FTL00415, 620, 685, 834, 868, 1085, 1240, 1292, 1344, 1429, 1449, 1452, 1454, 1462, 1471, 1479, 1572, 1622, 1628, 1644-1645, 1726, 1738, 1828, 1993-1994, 2102, 2115, 2159, 2180, 2194, 2318, 2320, 2322, 2412, 2423, 2499, 2542, 2547, 2595, 2658, 2672, 2679, 2732, 2960, 2963, 2966, 3032, 3157, 3196, 3297, 3468, 3663, 3739, 3769, 3776, 3841, 3854, 3858, 4057, 4082, 4107, 4119, 4205, 4243, 4268, 4367, 4389, 4474, 4504, 4623, 4627, 4659, 4672, 4836, 5004, 5178, 5195, 5202, 5206, 5242, 5257, 5287, 5471, 5660, 5770, 5873, 5888, 5929, 6049, 6112, 6220, 6225, 6382, 6453, 6692, 6736-6737, 6877, 6881, 6891, 6937, 7187, 7227, 7229, 7290, 7365, 7373, 7375-7376, 7379, 7382-7383, 7444, 7456, 7469, 7530, 7538, 7574, 7619, 7672, 7697, 7879, 7989, 8004, 8031, 8136, 8185, 8228, 8249, 8342, 8406-8407, 8449, 8469, 8555, 8575, 8593, 8600, 8644, 8764, 8837, 8911, 8975, 8985, 8996, 9006, 9154-9155, 9371, 9373, 9377, 9382, 9404, 9420, 9620, 9747, 9773, 10005, 10202, 10405, 10990, 11225, 11411, 11424, 11788-11789, 11791-11792, 11794-11795, 11797-11798, 11800, 11825, 12014, 12105, 12135, 12485, 12500-12501, 12503, 12583, 12602, 12611, 12633, 12726, 12772-12774, 12776, 12778, 12780-12782, 12784-12785, 12792, 12794, 13107, 13114, 13119, 13123, 13127, 13131, 13135, 13151, 13159, 13171, 13185, 13342, 13507, 13616, 13619, 13622, 13625, 13627, 13629, 13631, 13633, 13635, 13637, 13639, 13641-13642, 13645, 13647, 13649, 13671, 13801, 13806, 13865, 13890, 13899, 13901, 13903, 13905, 13907, 13909, 14009, 14013, 14113, 14199, 14201, 14203, 14206, 14209, 14212, 14215, 14219, 14223, 14226, 14229, 14232, 14238, 14241, 14247, 14250, 14287-14288, 14451, 14455, 14457, 14460, 14479, 14501, 14514, 14518, 14524, 15029, 15034-15035, 15037-15038, 15040, 15042-15043, 15045, 15048, 15050, 15077, 15174, 15177, 15192, 15194-15195, 15197, 15199, 15202, 15204-15206, 15208, 15212-15214, 15278, 15384, 15389, 15561, 15566, 15568, 15571, 15573, 15576, 15719, 15729, 15733, 15735, 15745, 15747, 15750, 15981, 16050, 16052, 16054, 16056, 16061, 16063, 16507, 16569, 16582, 16586, 16590, 16593, 16597, 16696-16697, 16704, 16779, 16818, 16821, 16824, 16826, 16829, 16833-16834, 16839, 16842, 16848, 16854, 16861, 17010, 17018, 17023, 17027, 17079, 17125, 17276-17277, 17281, 17285, 17287, 17290, 17295-17296, 17298, 17300, 17302, 17304, 17306-17307, 17309-17310, 17312-17313, 17442-17443, 17452, 17455, 17490, 17512, 17640, 17676, 17690, 17716, 17720, 17776, 17779, 17788, 18017, 18062, 18069, 18072, 18075, 18078, 18081, 18084, 18088, 18455, 18494, 18498, 18502, 18506, 18512, 18517, 18564, 18600, 18681, 18995, 19002, 19005, 19008, 19019, 19073, 19665, 20143, 20793, 20804, 20811, 20888, 21088, 21117, 21343, 21760, 21807, 22004, 22033, 22118, 22123, 22166, 22203, 22481, 22758, 22763, 22769, 23746, 23804, 23984, 24590
262	CED01626
262C 2	TMW00711, 796, 1077, 1084
262D	DTB00224, 825, 1014, 1135, 1137, 1140, 1145, 1153, 1246-1247, 1252, 1318, 1325, 1342, 1392, 1405, 1427, 1536, 1579, 1599, 1603, 1646, 1815, 1865, 1948, 1988, 2013, 2021, 2030-2031, 2084-2085, 2105, 2154, 2449, 2649-2650, 2699, 2711, 2857, 2888, 2947, 3026, 3208, 3301, 3379-3380, 3382, 3399, 3425, 3518, 3802, 3809, 3908, 3915, 3927, 4237-4238, 4372, 4417, 4546, 4596, 4628, 4649, 4809, 5090, 5130, 5142, 5281-5282, 5362, 5378, 5383, 5385, 5391, 5452, 5457, 5543, 5551, 5569, 5609, 5612, 5724, 5730, 5772, 5958, 5971, 5983, 6012, 6036, 6278-6279, 6305, 6334, 6371, 6404, 6568, 6584, 6601, 6712, 6761, 7017, 7126, 7159, 7190, 7284, 7287, 7429, 7434, 7506, 7514, 7630, 7646, 7648, 7687, 7690, 7884, 7893, 8515, 10086, 10375
262D 3	ZB200753
272D	B5W00622, 687, 1013, 1015-1016, 1066-1067, 1091, 1111, 1132, 1166, 1201 GSL00261, 428, 597, 690
272D 2	BL200240, 285, 319, 335, 343, 367, 437, 588, 623, 654, 724, 819
272D 2 XHP	MD200358, 494, 642, 1086
272D XHP	ETL00339, 381, 385, 398, 478, 485, 561 SHY00202, 219
277B	MDH00250
277C 2	MET00392
277D	FMT00310, 355, 370, 470, 477, 502, 525, 530-531, 583, 635, 637, 668, 698, 711, 721, 851, 890
279C	MBT00440, 534, 850, 944, 2904
279C 2	KWB00605-00606, 691, 776, 811, 813, 892, 917, 1093, 1281, 1285, 1475-1476, 1503, 1511, 1514-1516
279D	GTL00317, 367, 398, 478, 592, 695, 705, 727, 799, 811, 855, 865, 869, 894-895, 919, 927, 1010, 1020, 1023-1024, 1056, 1082, 1086, 1099, 1103, 1128, 1131, 1146, 1150, 1160, 1280, 1319, 1359, 1414, 1416, 1421, 1430, 1620, 1687, 1698, 1747, 1750, 1864, 1871, 1881, 1897, 1899, 1958-1959, 1965, 1973, 1992, 2040, 2046, 2074-2075, 2082, 2097, 2133-2134, 2143, 2195, 2199-2200, 2231, 2249, 2280, 2298, 2343, 2345, 2397, 2443, 2457, 2473, 2497, 2583, 2622, 2636, 2661, 2670-2673, 2686, 2690, 2709-2710, 2780, 2799, 2807-2808, 2820, 2877, 2941, 2948, 2956, 2963, 2974, 3024, 3041, 3060, 3132, 3276, 3309, 3328, 3339, 3342, 3363, 3371, 3373, 3377, 3394, 3410, 3431, 3437, 3463-3464, 3478, 3509, 3540, 3542, 3578, 3586, 3638, 3693, 3756, 3905, 3929, 3932, 3941, 4084-4086, 4138, 4173, 4210, 4245, 4280-4281, 4286-4287, 4320, 4344, 4366, 4380, 4388, 4391-4392, 4394, 4453, 4530, 4556, 4568, 4643, 4674, 4677-4678, 4716, 4719-4720, 4728, 4804, 4831, 4857, 4921, 4949, 5003, 5005, 5010, 5015, 5017-5018, 5144, 5187, 5229, 5255, 5342, 5403, 5409, 5487, 5540-5543, 5552-5554, 5557, 5623, 5632, 5716, 5726, 5844-5845, 5886, 5899, 5980, 5987, 5997, 6008, 6097, 6209, 6273, 6394, 6422, 6428, 6510, 6522, 6535, 6550, 6641, 6708, 6718, 6797, 6809, 6821, 6823, 7037, 7043-7045, 7070, 7216, 7218
279D 3	RB900690
287B	ZSA04361
287D	HMT00296, 350, 370, 372, 430, 452-453, 573-575, 586, 591
289C	JMP00799, 2434, 2749
289C 2	RTD00452, 1263, 1630, 1632, 1636, 1880
289D	TAW00387, 461, 468, 473, 514, 535, 538, 678, 681, 721, 727, 764, 797, 801, 832, 835, 858, 933, 1000, 1010, 1061, 1095-1096, 1107, 1139, 1145, 1231, 1247, 1284, 1336, 1363, 1392, 1426, 1455, 1461, 1465, 1479, 1487, 1533, 1646, 1661, 1712, 1714, 1727, 1732, 1848, 1861, 1918, 2016, 2080, 2146, 2172, 2348-2349, 2490, 2513, 2573, 2580, 2606, 2625, 2628, 2640, 2715, 2956, 2961, 2966, 2994, 3002, 3034, 3124, 3165, 3177, 3213, 3226, 3234, 3254, 3256, 3292, 3294, 3311, 3387, 3391, 3394, 3397, 3399, 3458, 3498, 3559, 3652, 3824, 3909-3911, 3920-3921, 3952, 3959, 3963, 3969, 4023, 4079, 4088, 4091, 4134, 4142, 4203, 4240, 4247, 4315, 4393, 4472, 4492, 4496, 4561-4562, 4581-4582, 4615, 4630, 4710, 4737, 4750, 4762, 4769, 4777, 4799, 4802, 4838-4839, 4912, 4936, 4949, 5003, 5009-5010, 5012, 5198, 5200-5201, 5207, 5221, 5233, 5267, 5271, 5288, 5296, 5300, 5323-5324, 5333, 5339, 5346, 5372, 5406, 5413, 5541, 5575, 5660, 5667, 5690, 5708, 5719, 5736, 5739, 5829, 5891, 5935, 5986-5987, 6257, 6327, 6349, 6476, 6551, 6608, 6615, 6652, 6694, 6823, 6827, 6842, 7010, 7172, 7229, 7275, 7281, 7347, 7352, 7354, 7388, 7534, 7576, 7644, 7680, 7682, 7685-7688, 7753, 7817, 7829, 7833, 7842, 7896, 7900, 7902, 7952, 7975, 8063, 8147, 8279, 8291, 8877, 8887, 8948, 9048, 9063, 9892, 10031, 10228, 10245, 10378, 10772, 11450, 11684, 11909, 11998, 12006, 12186, 12198, 12547, 13934, 14097, 14308
289D 3	JX900817
297D	BE700260, 316
299D	GTC00468, 844, 916, 1007, 1129, 1231, 1267, 1270, 1278, 1325, 1330, 1502, 1506, 1565, 1575, 1724, 1752, 1773, 1845, 1864, 1867, 1912, 1929, 1940, 1945, 2120, 2187, 2252, 2257, 2271 HCL00595, 802, 826, 944, 983
299D 2	FD200236, 252, 272, 274, 473, 485, 542, 546, 576, 690-691, 711, 768, 775, 779, 785, 790, 802-804, 822, 825, 928, 950, 968, 981, 986, 998, 1017, 1031, 1069, 1079, 1087, 1091, 1093, 1126, 1133-1134, 1141-1142, 1147, 1188-1189, 1228, 1240, 1243, 1255, 1290, 1296, 1304, 1316, 1325, 1334, 1340, 1343, 1367, 1383, 1447, 1457, 1473, 1599, 1691, 1818, 1820, 1826-1828, 1831-1832, 1853, 2074, 2082, 2097, 2165, 2180, 2258, 2431, 2433, 2509, 2531, 2535-2537, 2540-2543, 2558, 2569, 2574, 2633-2634, 2636, 2644-2646, 2648-2649, 2651, 2654-2656, 2659, 2661, 2663, 2665-2667, 2718-2719, 2721, 2723, 2725-2726, 2728, 2730, 2733, 2736, 2854, 2856, 2858, 2860, 2862, 2865-2866, 2870-2871, 2909, 2957, 2988, 3028, 3030, 3032-3039, 3055, 3066, 3163-3165, 3167-3172, 3174, 3178, 3257, 3269, 3272, 3278, 3284-3286, 3292, 3295, 3297, 3354, 3392, 3394-3399, 3401-3402, 3404, 3516-3517, 3519-3521, 3523-3524, 3560, 3692, 3694, 3696, 3710, 3892, 3894, 3897-3898, 3900, 3954, 4061, 4068, 4070, 4193, 4198, 4200, 4202, 4205, 4208, 4211, 4215, 4231-4232, 4285, 4329, 4410, 4420, 4488, 4842, 4866, 4872, 5132, 5269, 5272, 5274, 5397, 5428, 5433, 5642, 5713, 6218
299D 2 XHP	DX200213, 237, 258, 261, 286, 296, 315, 355, 360, 403, 489, 494, 542, 552, 617, 657, 670, 712, 722, 770, 793, 814, 835, 852, 863, 941, 944, 990, 1069, 1079, 1083, 1087, 1107, 1174, 1176, 1205, 1368, 1372, 1390, 1440, 1448, 1451, 1558, 1621, 1663, 1738, 1772, 1947, 2045-2046, 2048, 2161, 2205, 2285, 2387, 2469, 2516, 2520, 2585, 2635, 2715, 2742, 2766, 2850, 2904, 2988, 3001, 3013, 3070, 3195, 3351, 3443, 3449, 3533, 3712, 3721, 3829, 3879, 3886, 3889, 4331, 4337, 4477, 4557, 4572, 4574, 4636, 4957 DX900166
299D XHP	JST00287, 383, 838, 841, 891, 1018, 1189, 1222, 1267, 1382 NLC00525, 618
299D3	DY901852
299D3 XE	BX900666
414E IL	ELB00242, 699
415F 2	HWA00157, 180, 273 PF400256, 822, 824, 896, 899-900
416D	B2D02681
416E	SHA05944, 7010
416E ST	LMS00395, 1805, 1913, 1938, 2256
416F 2	HWB00331, 408, 413, 421-422, 730, 738
416F ST	KSF00172, 242, 289, 554, 562, 564, 809, 811, 865, 873-874, 878, 914-915, 941, 980, 1130, 1382, 1399, 1425, 1430, 1498, 1535-1536, 1545, 1609, 1705, 1735, 1821, 1828, 1842, 1844, 1947, 1971, 2001, 2013, 2098, 2128, 2133, 2182, 2221
420E	HLS01689 KMW01963, 2865 PRA01055
420E PL	DAN00476, 555, 802, 858, 928, 1076, 1162, 1268, 1607-1608, 1789, 1954, 2004, 2079
420E ST	DJL01273, 2113, 2164, 2376, 2685, 2955, 3036
420F 2	HWC00175, 180, 183, 369, 371, 382, 384, 390, 394, 480, 528, 600, 752, 822, 834, 890, 893, 905, 929, 931, 943, 1019, 1087, 1124, 1130, 1140-1141, 1152, 1276, 1917, 1982
420F 2 IT	HWD00311, 363, 366, 516, 1569
420F IT	JWJ00667, 1030, 1047, 1202, 1230-1232, 1257, 1570, 1704, 1854, 1997, 2145, 2316, 2329, 2338, 2541, 2617, 2937, 3137, 3177, 3216, 3255
420F ST	SKR00256, 705, 967, 986, 1052, 1057, 1081, 1322, 1437, 1571, 1814, 1820, 1844, 1876, 1907, 2017, 2029, 2099, 2117, 2261, 2270, 2292, 2406-2407, 2418, 2501, 2555, 2557, 2564, 2591, 2736, 2786, 2867, 2869, 2886, 3050, 3094, 3110, 3121-3122, 3126, 3131-3132, 3137, 3139, 3146, 3160, 3164, 3166, 3233, 3239, 3383, 3401, 3413-3414, 3421, 3436, 3551, 3582, 3606, 3660, 3683, 3695, 3794, 3941, 3949, 3978, 3998, 4323, 4532, 4537, 4572, 4591, 4693, 4827, 4839, 4853, 4912, 5070, 5077, 5079-5081, 5168, 5219, 5233, 5248, 5269, 5271
430E IT	MXB00154, 219, 442, 500, 506
430F 2	HWE00216, 259
430F 2 IT	HWG00279
430F IT	RGS00184, 205, 221, 387, 490, 539, 597-599, 604, 653, 677, 725, 757
430F ST	RDF00199, 371, 789, 798, 804
450E	EBL00216, 524 RBA00255, 308, 318
450F	HJR00260, 315, 371, 440, 452, 464, 512, 516, 542, 552, 559, 654, 739, 765, 767
906H	SDH00235, 1342
906H 2	JRF00797, 1512, 2948, 2966, 3004
906M	H6600378, 413, 479, 2226, 2347
907M	H7701110
908	TAR01148
908H 2	JRD00198, 534, 566, 1321, 2153, 2166, 2176, 2317, 2685, 2700, 2945
908M	H8800682, 876, 1076, 1101
910K	AY400968, 1648, 2133, 2466
910M (T4F HRC)	H2200211
914G 2	KNP00198
914K	CD200291, 490, 577
924G	DDA01177, 1353
924H	HXC00787, 1064, 1138, 2014, 2650, 3017, 3036
924K	KW401473, 1476, 1483, 1485 PWR00156, 474, 723, 749, 1012, 1208, 1499, 2096, 2184, 2462, 2591, 2916, 2988, 3021, 3077, 3128, 3617, 3701, 3916, 4226, 4265, 4307, 4537, 4544, 4549, 4558, 4598, 4665, 4667
926M	LTE00252, 272, 289, 365, 382, 503, 534, 537, 626, 711, 737-738, 749, 752, 760, 762, 768, 775, 779, 792, 809, 815, 821, 846, 980, 1063, 1069, 1072, 1240, 1930, 1943, 1960, 2038, 2048, 2078, 2101, 2106, 2108, 2111, 2205, 2208-2209, 2214, 2251, 2256, 2258, 2261, 2311, 2323, 2326, 2328, 2387, 2404, 2411, 2417, 2437, 2468, 2517, 2520, 2529, 2560, 2594, 2598, 2601, 2641, 2801-2802, 2806, 2809, 2929, 3030, 3556, 3564, 3577, 3580-3581, 3602-3603, 3641, 3717, 3759, 3771, 3836, 3841, 3898-3899, 3902, 3916, 3942, 3990, 4029, 4124, 4149, 4152, 4176, 4222, 4260, 4335, 4432, 4434, 4436, 4441-4443, 4448, 4462, 4464, 4488, 4491, 4503-4504, 4506, 4508, 4510, 4516, 4527-4528, 4569, 4614-4615, 4627, 4652, 4662, 4672, 4677, 4689, 4714, 4721, 4734, 4779, 4784-4785, 4790, 4820, 4844, 4848, 4860, 4870, 4882, 4891, 4925-4926, 4950, 4956, 4969, 4979, 4984, 5005, 5008, 5015, 5030, 5049, 5085, 5089-5090, 5095, 5098, 5110, 5113-5114, 5132, 5136, 5139-5140, 5145-5146, 5149-5150, 5153, 5158, 5168, 5172, 5207, 5212-5213, 5221, 5223-5224, 5231, 5237, 5297, 5311, 5327, 5329, 5346, 5357, 5361, 5368, 5384, 5394, 5396-5397, 5399, 5406, 5415, 5425, 5439, 5456, 5507, 5525, 5545, 5547-5548, 5558-5561, 5599, 5646, 5662, 5670, 5676, 5683, 5689, 5701, 5716, 5740, 5763, 5771, 5794, 5797, 5805, 5812, 5817, 5843, 5846, 5849, 5862, 5867, 5927, 5939, 5965, 5977, 6056, 6068, 6082, 6089, 6119, 6121, 6123, 6129, 6171, 6232, 6245, 6248, 6265, 6286, 6311, 6334, 6340-6341, 6347, 6370, 6579, 6620, 6628, 6678, 6713, 6716, 6725, 6740, 6751, 6754, 6756, 6790-6791, 6859, 6875, 6886, 6911, 6917, 6924, 6926, 6930, 6937, 6939, 6949, 6955, 6972, 6980, 7121, 7125-7126, 7129, 7133, 7172, 7254, 7283, 7342, 7507, 7809, 7818-7821, 7875, 7883-7884, 7886, 7914-7915, 8066
928G	6XR00812
928H	CXK00690, 1756
930G	TWR01872, 2534
930H	DHC01510, 2427, 3316
930K	P3K00601-00602, 604, 608 RHN00533, 569, 603, 866, 988, 1005, 1261, 1301, 1469, 1771, 2435, 2455, 2494, 2498, 2551, 2554, 2602, 2659, 2665, 2682, 2689, 2786, 2914, 3002, 3206, 3222, 3508, 3607, 3686, 3724, 3731, 3784, 3856, 3858, 3881, 3884-3885, 3888, 3900, 3902, 3940, 3956, 3997, 4110, 4171, 4177, 4266, 4369
930M	F5K00365, 393, 396, 572, 574, 577-579, 699, 720, 767 HEY00345, 362, 372, 393, 395 KTG00353, 401-402, 427, 431, 472, 476, 489, 503, 518, 520, 546, 550, 600, 660, 668-669, 672, 689, 733, 758, 780, 819, 890, 958, 998, 1629, 1633, 1637, 1678, 1692, 1697, 1765, 1806, 1816, 1830, 1841, 1843, 1852, 1854, 1856-1857, 1860, 1907, 1915, 1952, 2051, 2074, 2098, 2306, 2328, 2330, 3021, 3051, 3054, 3066, 3076, 3094, 3102, 3108, 3111, 3139, 3142, 3155, 3167, 3210, 3233, 3246, 3248, 3255, 3261-3262, 3275, 3279, 3316, 3320, 3325, 3345, 3352, 3354-3355, 3360, 3366, 3377, 3391, 3420, 3454, 3463, 3505, 3533, 3538, 3557, 3568, 3571-3572, 3579, 3595, 3600, 3604, 3606, 3620-3621, 3630, 3641, 3654, 3656, 3659, 3668, 3675, 3689, 3706, 3709, 3712, 3715, 3718, 3720, 3722, 3726, 3728-3730, 3734, 3744, 3780-3782, 3784, 3795, 3802, 3842, 3856, 3858-3859, 3900-3901, 3904, 3906, 3909, 3916, 3921, 3944, 3946, 3948, 3951, 3955-3956, 3958-3959, 3961, 3967, 3974, 3977, 3992, 3998, 4002, 4014, 4017, 4026, 4075, 4093, 4097, 4108-4109, 4127, 4149, 4152, 4168, 4171, 4175-4176, 4213, 4219, 4229, 4232-4233, 4249, 4253-4254, 4285, 4291, 4304, 4326, 4351, 4379, 4381, 4386, 4396-4397, 4424, 4431, 4455, 4461, 4482, 4490-4491, 4493, 4529, 4540, 4546, 4563, 4576-4577, 4591, 4595, 4598, 4614, 4618, 4644, 4660, 4697, 4705, 4725, 4727, 4755-4756, 4759, 4779, 4815, 4824, 4844, 4846, 5012, 5015, 5024-5026, 5040, 5043, 5047, 5049, 5058, 5105, 5110, 5125, 5128-5129, 5174, 5177-5178, 5180, 5186, 5207, 5214, 5241, 5287, 5289, 5292, 5307, 5311-5313, 5335, 5354, 5356, 5361, 5437
938H	MJC00642, 687
938K	SWL00444, 983, 1240, 1243-1244, 1246, 1252, 1465, 1478, 1482, 1489, 1686, 1721, 1984, 2039-2040, 2045, 2166, 2445, 2498, 2649, 2821, 2887, 2891, 3260, 3402, 3531, 3715, 3846, 3905, 4068, 4166
938M	J3R00460, 476, 482-483, 565-566, 596, 627, 677, 758, 776, 782, 789, 836, 861, 881, 884, 887, 897, 924, 966, 1054, 1057, 1068, 1074, 1076, 1083, 1091, 1096-1097, 1831, 1849, 1921, 1928, 2025, 2054, 2060, 2079, 2117, 2121-2122, 2160, 2209, 2231, 2273, 2350, 2546, 2669, 2697-2699, 2800, 2849, 2935-2936, 2943-2944, 2952, 2995, 3059, 3133, 3190, 3206, 3217, 3221, 3713, 3731, 3761, 3832, 3834, 3861, 3870, 3909, 3914, 3936, 3944, 3947, 3950, 3967, 4000, 4016, 4019, 4027, 4044, 4149, 4181, 4193-4194, 4201, 4205, 4219, 4227, 4229, 4248, 4264, 4273, 4278, 4311, 4364, 4379, 4401, 4403, 4419-4420, 4459, 4492, 4515, 4532, 4615, 4640, 4644, 4692, 4732, 4788, 4804, 4832, 4842, 4878, 4935, 4981, 5059, 5071, 5085, 5110, 5203-5204, 5206, 5229, 5280, 5308-5309, 5320, 5323, 5327, 5372, 5375, 5383, 5417, 5536, 5560, 5565, 5570, 5594, 5598, 5601-5602, 5649-5650, 5672, 5677, 5714, 5726, 5809, 5833, 5854, 5862, 5875, 5934-5938, 5947, 5964, 5987, 6036, 6039, 6041-6042, 6045, 6047, 6105, 6129, 6144, 6184, 6186-6187, 6243, 6246, 6271, 6275, 6322-6323, 6333, 6402, 6418, 6446, 6449, 6460, 6488, 6490, 6615, 6629-6630, 6680, 6689, 6697, 6705, 6707, 6713-6714, 6746, 6761, 6778, 6782, 6814, 6833, 6838, 6877, 6907, 6923-6924, 7030, 7047, 7053, 7063, 7077, 7097, 7162, 7191, 7203, 7207, 7215, 7223, 7250, 7258-7259, 7429, 7437, 7484, 7510, 7526, 7584-7585, 7612, 7633, 7635, 7651, 7683, 7698, 7741-7742, 7744, 7832, 7843, 7855, 7871, 7969, 8000, 8016-8018, 8051, 8064-8065, 8181, 8203, 8769 P5K00602, 715
D3C II	4HJ00519
D3C III	7XL00518
D3K 2 LGP	KL200182-00183, 192, 205, 247, 304, 312, 335, 348-349, 358, 402, 412, 476, 2144, 2148-2149, 2154, 2158, 2162-2164, 2168, 2215, 2219, 2311, 2338, 2473, 2568, 2574, 2590, 2617-2618, 2620-2621, 2676, 2685, 2707, 2713, 2717, 2722, 2734, 2746, 2793, 2827, 2833, 2870, 2890, 2905, 2908, 2981, 2987, 3019, 3030, 3075-3076, 3078-3079, 3092, 3094, 3112, 3118, 3123, 3132-3133, 3152-3153, 3166, 3168, 3170, 3199, 3208, 3214-3215, 3218, 3242, 3274, 7592 KLL00124, 295, 302, 333, 438, 461, 526, 537, 591, 723, 755, 789, 791
D3K 2 XL	KF200168, 170, 211, 213, 225, 2112-2113, 2118, 2167-2168, 2204, 2209, 2215, 2223, 2238, 2241, 2254, 2265-2266, 2270, 2273-2274, 2276, 2278, 2280, 2285, 2291, 2304, 2324, 2328, 2331, 2333, 2337, 2339, 2343, 2345, 2352-2353, 2357, 2367, 2369, 2378-2379, 2402, 2406, 2421, 2429, 2433, 2442-2443, 2447, 2450-2452, 2468, 2470, 7270, 7312 KFF00102, 247, 263, 268, 272, 289, 329, 346, 442
D3K XL	FFF00818
D4G XL	HYD01792
D4K 2 LGP	KR200199, 271, 278, 288, 323, 325, 341, 343, 2140, 2146, 2163, 2172, 2214, 2219, 2223, 2226, 2235, 2243, 2248, 2251, 2255, 2274-2276, 2291, 2312, 2325, 2332, 2359, 2375, 2377, 2379, 2393-2398, 2402, 2405-2406, 2422, 2425, 2429-2436, 2441, 2444, 2463-2466, 2471, 2473, 2475, 2480-2481, 2518, 2538-2541, 2544-2545, 2558-2559, 2573-2574, 2584, 2589, 2596-2597, 2604, 2606, 2614, 2616-2617, 2620, 2626, 2628, 2650, 2653, 2667, 2669, 2676, 2679, 2688, 2690, 2692, 2716 KRR00146, 268, 280, 390, 452, 458, 484, 511, 520, 535, 606, 630, 663, 686
D4K 2 XL	KM200151, 166, 183, 216, 261, 264, 291, 297, 2141, 2192, 2201, 2228, 2233, 2275, 2312-2313, 2333, 2349, 2351-2352, 2363, 2376, 2395, 2408, 2428, 2435-2436, 2443, 2450, 2452, 2454-2455, 2458, 2461-2462, 2465, 2473, 2487, 2494-2495, 2507, 2510, 2515, 2522, 2531, 2545, 2559, 2566-2567, 2581, 2589 KMM00199, 322, 422, 433, 447, 496, 503, 693
D5C III	6ZL01083 9DL01984
D5G XL	WGB01857
D5K 2 LGP	KY200225, 229, 236, 241, 296, 404, 434, 447, 451, 453, 465, 496, 501, 505, 544, 571, 596-597, 706-707, 723, 824, 826, 832-835, 842, 852, 922, 930, 2173, 2183, 2187, 2191, 2194-2195, 2198-2199, 2211, 2218, 2226, 2231, 2242, 2253-2257, 2290, 2301, 2304, 2331, 2337, 2345, 2347, 2374-2375, 2395, 2397, 2482, 2485, 2514, 2540-2541, 2564, 2566, 2585, 2596, 2611-2612, 2618, 2635, 2676, 2682-2683, 2687-2688, 2692, 2710, 2713, 2729, 2742, 2750-2751, 2754-2757, 2762, 2768, 2781, 2834, 2850, 2859, 2865, 2869, 2878, 2885-2886, 2890, 2910, 2918, 2935-2938, 2951-2952, 2957, 2970, 3013, 3015-3016, 3018-3019, 3021-3022, 3033, 3045-3046, 3049, 3051, 3071, 3092, 3097, 3103, 3105, 3143, 3149-3155, 3175, 3179, 3223, 3227-3228, 3230, 3232, 3237, 3273, 3278, 3290, 3293, 3296, 3300-3301, 3306, 3313, 3317, 3322, 3342, 3353, 3363, 3367, 3371-3372, 3380, 3382, 3415, 3418, 3431, 3434, 3482-3484, 3490, 3502, 3508, 3546, 3563, 3572, 3577-3578, 3597, 3599-3600, 3604, 3608-3610, 3637, 3642, 3688, 3708, 3719, 3728, 3749, 3754, 3758, 3761, 3769, 3774, 3776, 3781-3782, 3812, 3816, 3823, 3833, 3842, 3877-3878, 3883, 3886, 3889-3890, 3898, 3903, 3916, 3928, 3942, 3949, 5320, 5323, 5326, 5330, 5332, 5349-5350, 5352, 5355, 5375, 5392, 5397, 5399, 5404, 5407-5408, 5410, 5421-5422, 5434, 5437, 5444, 5454-5455, 5463, 5478, 5491, 5495-5497, 5525, 5527, 5529, 5536-5537, 5539, 5556, 5558, 5577, 5585, 5602, 5606, 5608, 5637, 5658, 7333, 7362, 8019 KYY00222, 314, 358, 413, 535, 621, 623, 631, 645, 806, 827, 938, 1073, 1172, 1228, 1270, 1274, 1307, 1359, 1430, 1442, 1459, 1520, 1523, 1528, 1562, 1564, 1705-1706, 1712, 1715 TRF00214
D5K 2 XL	KW200205, 227, 234, 260-261, 279-280, 357, 364, 379, 393, 417, 554, 598, 612, 2189, 2191, 2224, 2232, 2246, 2315, 2317, 2346, 2357, 2492, 2534, 2538, 2551, 2555, 2563, 2585, 2598-2599, 2615, 2653, 2655-2656, 2661-2662, 2674, 2677, 2680, 2687, 2706, 2711, 2714, 2720, 2735, 2751-2752, 2755, 2790, 2796, 2799, 2833, 2838, 2901, 2936, 2943, 2954, 2967, 2974, 2977, 2981, 2985, 3002, 3006-3009, 3011, 3014, 3016, 3055, 3058, 3062, 3067, 3072, 3080, 3083, 3094, 3106, 3109, 3113, 3144, 3151, 5255, 5260, 5275, 5290, 5297-5299, 5302, 5313, 5339, 5346, 5352, 5362, 5370-5371, 5389-5391, 5394, 5399, 5408, 5410, 5418, 5436-5437, 5439, 5449, 5453, 5460, 5469-5470, 5476-5478, 5480, 7278-7279 KWW00201, 260, 265, 499, 502, 594, 602, 693, 708, 726, 751, 820, 824, 894, 896, 901, 915, 932, 947, 982, 998, 1120-1121, 1137, 1276
D5K LGP	YYY00272, 377, 689, 760, 1302, 1571
D5K XL	WWW01187
IT14G	ERP00493
IT28G	8CR02729
IT38F	6FN00294
IT38G	JAN00393
TH255	TBS00478, 509
TH255C	JK200219, 274, 313, 364, 432, 491-492, 706, 717, 735, 816, 843, 908, 1006, 1109, 1378, 1550-1552
TH360B	SLE03594, 4971, 5311
TH406C	GAT00298, 348, 360, 379
TH407	TBY01779
TH407C	MLH00852, 982, 988, 1022, 1107, 1220, 1222
TH408D HRC	TH900542, 919
TH514	TBW00177, 182, 184-185, 299, 404-405, 433, 477, 481-483, 500, 650, 653, 656, 754, 757, 759-762, 764, 824, 831-832, 871, 902
TH514C	MWC00151, 161, 172-173, 178, 185, 209, 226, 230, 262, 266-267, 272-273, 275, 277-279, 290, 312, 316, 321, 324-325, 328, 331-332, 358-359, 361, 412, 429, 454, 528-529, 532, 534, 544, 550, 580, 583
TH514D	MWG00158, 166-167, 180, 183-184, 195-196, 242
TH580B	SLH00629
TL1055	TBM00536, 933, 1066, 1164, 1221, 1260, 1290, 1318, 1567
TL1055C	KDE00157, 242, 416-418, 469, 480, 528, 578, 629, 633, 637, 648, 650-657, 743, 788, 821, 824, 831, 849-850, 853, 856-857, 859, 872, 877-878, 902, 915, 936, 939, 961, 972-974, 976, 1099, 1104, 1134, 1167, 1177, 1180, 1224, 1239, 1260, 1275, 1279, 1281-1282, 1286, 1289, 1292, 1314-1315, 1319, 1321, 1324, 1394, 1396, 1398, 1406, 1410, 1415-1416, 1423-1424, 1431, 1456, 1459, 1462, 1510, 1514, 1520, 1522, 1581, 1637, 1640-1641, 1651, 1663, 1667, 1669, 1673, 1680, 1693, 1730, 1732, 1734, 1736, 1757, 1781-1782, 1787, 1789, 1791, 1797, 1822, 1830, 1832
TL1055D	ML500159-00160, 189, 211, 220, 296, 334-335, 354, 356, 359, 388, 407, 466, 481, 485, 492, 500-501, 525, 611, 618, 626, 629-630, 657, 668, 673, 855, 990, 999, 1122-1125, 1148-1150, 1155, 1160-1161, 1214-1216, 1218, 1225, 1349, 1487-1488, 1497-1498, 1595, 1597, 1608, 1692, 1704-1708, 1724, 1726-1727, 1743, 1753, 1798, 1841, 1851-1852, 1921, 1969, 2047, 2111, 2123-2126, 2288-2289, 2379, 2397-2398, 2425, 2520, 2547
TL1255	TBN00321, 415, 1078, 1097
TL1255C	DHW00169, 211, 225, 274, 279, 381, 386, 408, 421, 438, 465, 518, 521, 626-627, 694, 697, 707, 746, 749, 756, 787, 835, 849, 858, 888, 890, 898, 920, 996, 1010-1013, 1114, 1128, 1135, 1215, 1223, 1250, 1255-1257, 1283, 1289, 1292, 1302, 1362, 1365-1369, 1381-1382, 1446, 1448, 1492-1493, 1495-1497, 1511, 1521, 1560
TL1255D HRC	ML700163, 208, 253, 266, 269, 315, 321, 367, 422, 438, 446, 454, 456-457, 498-499, 503-504, 509, 562-563, 593, 596, 599, 619, 630, 642, 652, 661, 669, 684-685, 698, 703, 709, 715, 723, 815-816, 847, 851-852, 856-858, 862-864, 875, 896, 905, 940-941, 1030-1037, 1051-1053, 1082-1084, 1089-1090, 1188, 1191, 1399, 1448, 1470, 1482, 1519-1520, 1530-1531, 1533, 1573-1574, 1576, 1595, 1605, 1721-1722, 1773, 1788, 1896, 1997, 2091, 2151, 2164, 2209, 2248, 2250, 2274, 2276, 2286, 2295, 2399, 2411, 2414, 2422, 2429-2431, 2580, 2585, 2615
TL642	TBK00189, 364, 645, 885, 959, 986, 1157, 1353, 1400-1401, 1413, 1464
TL642C	THG00165-00166, 187-189, 235-236, 238-239, 242, 245-246, 248, 261, 306, 308, 310-311, 403, 445-446, 461, 467, 470, 481, 484, 498, 521, 547, 583, 607, 637-638, 640, 734, 736, 743, 777, 802, 806, 811-815, 819, 875, 878, 891, 895, 907, 913-914, 948-951, 953-956, 1021, 1024-1025, 1027-1028, 1041, 1045, 1047, 1050-1051, 1066, 1068-1070, 1083, 1087, 1158, 1165-1166, 1210-1211, 1213, 1253, 1271, 1276, 1278-1281, 1283-1284, 1304, 1328, 1331, 1337, 1339-1342, 1372-1373, 1384-1388, 1432, 1437, 1439, 1441, 1443-1446, 1448, 1452-1453, 1506, 1549
TL642D	ML800197, 199, 201, 205, 208, 221, 235, 237, 300-301, 303-304, 318, 321-322, 328-329, 387, 403-405, 416, 459-460, 585, 604-606, 659, 675, 715-716, 754, 759, 765-767, 769, 771-772, 778, 784-787, 916, 986, 1056, 1124, 1154, 1195, 1231, 1268, 1295, 1305, 1415, 1511, 1591-1592
TL943	TBL01030, 1235, 1763, 1890, 1902, 1910, 1941, 1950, 1963
TL943C	THH00165, 168, 189, 200, 253, 277, 287, 303, 308, 459, 463, 467, 505, 581, 604, 607, 613, 633-634, 672, 692-693, 725, 770, 789, 852, 958, 974, 1000, 1003, 1034, 1045, 1066, 1085, 1098, 1113, 1117, 1127, 1130, 1171, 1185, 1193, 1234-1235, 1279, 1284-1285, 1287, 1316-1317, 1321, 1326, 1387, 1394, 1397, 1405, 1411, 1419, 1434, 1440, 1442-1443, 1446-1447, 1468, 1470, 1473, 1484, 1496-1497, 1587-1588, 1592, 1600, 1604, 1606, 1691, 1694, 1698, 1701, 1725, 1737, 1763, 1796, 1802, 1822, 1880-1881
TL943D	MLJ00171, 175, 182-184, 190, 193-194, 200, 208, 249, 256-258, 260-261, 263-264, 308, 317-318, 329, 335, 443, 446, 448, 461, 468, 482, 484, 486-487, 489-492, 567, 597-598, 601-602, 629-630, 696, 701, 736-740, 761, 835, 929, 953, 1060, 1121, 1334, 1336

PARTS NEEDED

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Qty	Part Number	Description
1	5555510	PL641v2 Cellular radio (4G) (External Antenna)
1	5586550	Hard Mount Antenna (Alternate) (4G)
1	5586551	Adhesive Mount Antenna (4G)
1	5782447	PLE601 TR Network Manager Software (PLEM)
1	5841107	PLE601 CR Network Manager Software (Const)
1	5865314	PLE601 TR Network Manager Software (Const)
1	5932168	PLE702 Network Manager Software
1	5932649	PL641v2 Cellular Radio software (4G)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 17% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to Special Instruction, M0119683, "Product Link PL641e to Product Link PL641eV2 Device Replacement".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	AVSpare		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-8000 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
8001-500000 hrs, 13-720 mo	100.0%	0.0%	0.0%	0.0%	0.0%	100.0%