PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
[UEBE0712]
ELECTRICAL AND STARTING SYSTEM
ELECTRONICS GP-MACHINE
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
UEBE0712-01
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| 01May2020 |
| (Revised 27May2020) |
U-278
A-227
D-264
O-260
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN AVSpare PRODUCTS |
|
| 7606 7620 7610 | PS46695 |
|
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| NOTE: | AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46695" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst. |
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| NOTE: | This Revised Service Letter replaces the 01May2020 Service Letter. Changes have been made to the Affected Product and Parts Needed. |
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TERMINATION DATE |
| 31Dec2022 |
PROBLEM
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| Telematics Radios worldwide will phase out of 2G/3G communication that will occur over the next 3 years. Devices operating in the 2G and 3G range will no longer be supported over Cellular networks, resulting in assets not reporting in various user interfaces. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 289D 3 | JX900143, 501-502, 505-507, 513-525, 528, 530, 532-533, 538, 541-542, 544-563, 565-569, 571-572, 574-583, 585-590, 592-603, 606-611, 614-615, 617-619, 622-624, 626-628, 630-634, 636-639, 642, 644, 646, 655, 661-662, 664-666, 672, 680, 682, 684-685, 687-688, 690, 692-698, 700-702, 704-706, 709-714, 716-717, 719, 721, 723-730, 733-734, 736-738, 740, 742-749, 751-752, 754-779, 781-785, 787, 789-790, 792-795, 797-798, 800-801, 805, 807, 811, 818, 820-821, 823-824, 828, 831, 833-834, 836-839, 841-851, 853, 859-860, 863, 866-869, 871, 873-892, 894-905, 907-909, 913, 915, 918-919, 927-932, 934-947, 949, 953-954, 957-959, 961, 963-966, 971, 973-979, 981-984, 987-1006, 1009, 1011-1013, 1015-1025, 1027-1036, 1038-1041, 1043-1045, 1047-1057, 1059-1060, 1062-1063, 1066, 1068-1072, 1080, 1082, 1084, 1086-1088, 1090, 1092-1095, 1097-1100, 1102, 1104-1111, 1113-1115, 1117, 1119, 1121-1128, 1130-1135, 1137-1158, 1160-1175, 1177-1178 |
| 297D 2 | BL700281-00282, 289, 294-296, 299, 301-303, 305, 308, 314, 326-327, 331, 335-336, 338, 341-344, 359-364 |
| 297D 2 XHP | HP200304-00305, 307-308, 313-318, 320-323, 326, 330, 333, 335-337, 342, 346, 348-350, 358-360 |
| 299D | GTC01122 |
| 299D 2 | BY400131-00132, 138 FD200120, 1850-1852, 1855-1856, 1859, 1862-1871, 1874-1882, 1885, 1889-1892, 1894, 1897, 1899-1900, 1902, 1909-1912, 1914, 1917, 1919, 1922, 1933-1935, 1938, 1940-1941, 1946, 1950-1952, 1958, 1960, 1964-1966, 1969-1974, 1977-1986, 1989-1991, 1993, 1996-1998, 2001-2003, 2005, 2008-2010, 2012-2019, 2022, 2025, 2027-2033, 2037, 2040-2041, 2043-2050, 2052, 2054-2061, 2066-2067, 2072-2073, 2076, 2078-2079, 2081, 2083, 2087, 2090-2092, 2094, 2102, 2104-2105, 2107-2114, 2116-2122, 2125, 2127-2130, 2135-2138, 2140-2144, 2146, 2149, 2152-2153, 2155-2160, 2162-2164, 2167-2171, 2176-2177, 2179, 2182, 2185, 2187, 2193-2195, 2197, 2199-2202, 2205-2207, 2210, 2215-2216, 2218, 2222, 2225-2228, 2230, 2232-2234, 2236, 2238-2239, 2245, 2248, 2250-2251, 2253, 2257, 2259-2262, 2264, 2269-2271, 2274-2275, 2277-2283, 2286, 2290, 2292-2293, 2295, 2300-2303, 2306-2310, 2312, 2314-2315, 2318-2319, 2322-2323, 2325, 2331-2333, 2336, 2340-2341, 2344-2351, 2354, 2356, 2358-2360, 2363, 2365-2368, 2373, 2375, 2377-2382, 2385-2386, 2388-2389, 2393, 2395, 2399, 2402-2403, 2406, 2408-2409, 2411, 2417-2418, 2421-2425, 2427, 2430, 2434-2435, 2445, 2447-2454, 2458-2460, 2462-2466, 2468-2469, 2472-2473, 2475-2477, 2479, 2481, 2484, 2489, 2491-2492, 2494-2495, 2506-2508, 2510, 2512-2521, 2528-2530, 2532, 2534, 2538, 2547, 2550-2551, 2553-2556, 2559-2568, 2571, 2575, 2577-2578, 2582-2583, 2586, 2591-2592, 2596-2600, 2608-2612, 2616-2622, 2626-2630, 2632, 2635, 2637, 2639, 2643, 2647, 2669, 2671, 2673, 2678-2679, 2681-2682, 2684-2685, 2693-2694, 2697-2698, 2701, 2713-2715, 2720, 2722, 2724, 2734, 2740, 2743, 2745-2747, 2751, 2755-2758, 2762, 2765-2766, 2768, 2771, 2776, 2778-2784, 2786-2787, 2789, 2791, 2793, 2795-2801, 2803-2814, 2816-2817, 2821-2822, 2824-2825, 2827-2829, 2831-2838, 2840, 2842, 2844, 2846, 2849, 2851-2853, 2857, 2859, 2864, 2867, 2869, 2872-2873, 2879, 2884-2885, 2890, 2892, 2895, 2897-2899, 2906, 2908, 2910, 2912-2913, 2917-2919, 2922-2938, 2940, 2942, 2944, 2946-2950, 2954, 2956, 2965, 2968, 2972-2974, 2976-2977, 2979, 2981-2983, 2987, 2989, 2991, 2993, 2997, 2999, 3001-3008, 3011, 3016, 3020-3021, 3023-3026, 3029, 3031, 3040-3041, 3043, 3045, 3047, 3052, 3058-3064, 3067-3069, 3071, 3073-3075, 3077-3078, 3080-3086, 3094, 3100, 3103, 3105, 3108-3109, 3114-3119, 3121-3122, 3124, 3128, 3141-3143, 3145-3147, 3152, 3154-3155, 3160, 3162, 3166, 3175, 3179, 3181-3182, 3184-3185, 3188-3189, 3192-3197, 3200, 3202-3208, 3210-3216, 3218, 3221-3224, 3226-3230, 3233, 3235, 3237-3238, 3242, 3244-3246, 3248-3250, 3252, 3254-3256, 3259-3260, 3263, 3265, 3271, 3275-3277, 3282-3283, 3287-3288, 3290-3291, 3294, 3296, 3299, 3305, 3308, 3311, 3313, 3316-3321, 3323-3325, 3329-3330, 3336-3337, 3340, 3342, 3346, 3348-3351, 3356, 3358-3360, 3362, 3367-3370, 3372-3376, 3378, 3380-3381, 3383-3384, 3387, 3391, 3393, 3400, 3403, 3405-3408, 3410, 3414-3415, 3424, 3427, 3429, 3433, 3436, 3441-3448, 3450-3454, 3456-3457, 3465, 3467, 3470-3471, 3473, 3477, 3479-3483, 3487-3494, 3496-3504, 3506, 3508, 3510, 3513, 3515, 3518, 3525, 3527-3532, 3537, 3542, 3549, 3551-3553, 3559, 3561, 3566, 3570-3574, 3582-3583, 3590, 3594-3595, 3599-3600, 3602, 3606, 3615, 3618, 3620-3621, 3623-3624, 3626-3627, 3630-3636, 3642, 3644, 3646-3648, 3650, 3652, 3654, 3656, 3658, 3660, 3662-3665, 3669, 3671, 3673, 3676, 3683, 3688-3689, 3693, 3695, 3697, 3699, 3701, 3703-3705, 3707, 3711, 3713-3716, 3718-3719, 3721-3727, 3729-3731, 3733, 3736, 3740-3741, 3743-3744, 3746, 3749-3750, 3755, 3758, 3760-3763, 3768-3772, 3777-3780, 3785-3790, 3792, 3794, 3798-3799, 3801, 3803-3805, 3807-3810, 3812-3813, 3818-3819, 3821, 3824, 3826, 3828-3832, 3835-3839, 3841-3847, 3849, 3852-3853, 3864-3867, 3871-3879, 3881-3884, 3886-3891, 3899, 3901, 3903-3904, 3906-3907, 3911-3913, 3915, 3918-3922, 3924-3925, 3927-3929, 3931-3934, 3937, 3940-3944, 3947, 3949, 3955, 3958-3963, 3965-3968, 3970, 3972, 3975, 3983-3984, 3988, 3995-4000, 4003, 4005-4009, 4013-4017, 4021, 4023-4024, 4029, 4031-4035, 4038-4040, 4042-4044, 4046-4047, 4050-4051, 4055, 4063, 4066-4067, 4069, 4072-4077, 4081-4093, 4095-4097, 4099-4101, 4105, 4107, 4109, 4112-4115, 4117-4118, 4120-4123, 4125-4127, 4132-4134, 4136-4137, 4139-4144, 4146-4148, 4150-4158, 4160-4161, 4163-4165, 4169, 4171-4175, 4177-4178, 4181-4182, 4184-4186, 4188, 4190-4192, 4194, 4197, 4199, 4204, 4206-4207, 4209, 4212-4213, 4217, 4220, 4224-4225, 4228-4229, 4234, 4238, 4240-4249, 4251-4255, 4261-4265, 4267-4273, 4275-4277, 4281-4284, 4286-4289, 4291, 4293-4301, 4305-4306, 4309, 4311-4312, 4315-4317, 4319, 4321, 4325, 4332, 4334-4337, 4343-4346, 4349-4354, 4356, 4359, 4361, 4363, 4368-4370, 4372-4374, 4376, 4379-4383, 4385-4396, 4400-4401, 4406, 4408-4409, 4411, 4414, 4416, 4421-4425, 4428-4432, 4434-4446, 4449, 4451-4453, 4460-4461, 4463, 4465, 4467-4468, 4470, 4472-4475, 4477-4479, 4481-4484, 4489-4502, 4504-4516, 4519-4521, 4525-4529, 4532, 4534, 4536-4537, 4539-4542, 4544-4552, 4554-4560, 4562, 4571-4572, 4574, 4583-4589, 4594-4598, 4610-4612, 4614-4616, 4618-4620, 4623-4627, 4629-4635, 4638-4641, 4643-4650, 4652-4664, 4666, 4668-4669, 4671, 4673-4679, 4682-4683, 4685-4687, 4690-4691, 4693, 4695, 4697, 4700-4707, 4709, 4714-4716, 4718-4720, 4725-4726, 4729-4730, 4733-4737, 4739-4740, 4742, 4744-4747, 4749, 4751-4757, 4761-4764, 4767-4769, 4772, 4775-4777, 4779-4802, 4804-4807, 4809-4810, 4812, 4814, 4818-4819, 4821, 4823-4826, 4828-4829, 4831-4835, 4837-4838, 4840-4841, 4843-4845, 4847-4850, 4852-4855, 4857, 4859, 4862, 4867-4869, 4871, 4875-4877, 4879, 4881-4883, 4885, 4889, 4891-4897, 4899, 4901, 4903-4905, 4910-4914, 4916, 4918, 4921, 4923-4929, 4931-4936, 4938-4941, 4943-4944, 4946, 4948-4949, 4951-4962, 4967-4970, 4972-4989, 4991-4995, 4998-5001, 5004-5008, 5010, 5012-5013, 5016-5029, 5031, 5033-5034, 5036, 5038, 5040, 5042-5044, 5047-5052, 5054, 5057, 5060, 5067-5068, 5070, 5072, 5074, 5076, 5078, 5080, 5083-5085, 5088-5090, 5092, 5095-5096, 5103, 5106, 5109, 5114, 5116, 5119, 5121-5123, 5126, 5128, 5130, 5134-5141, 5143-5144, 5146-5147, 5151, 5153, 5155-5162, 5164-5167, 5171, 5173-5174, 5177, 5181-5183, 5185-5194, 5197-5201, 5204-5213, 5215-5223, 5227-5238, 5241-5250, 5252, 5254-5257, 5259-5260, 5262-5264, 5273, 5278, 5283-5284, 5286-5289, 5291-5296, 5299, 5301-5302, 5305-5306, 5311-5313, 5315, 5317-5318, 5320, 5322-5324, 5326, 5328, 5330-5332, 5334-5335, 5337-5340, 5342-5344, 5346-5347, 5349-5352, 5354, 5356, 5358-5360, 5362, 5364-5369, 5371-5372, 5374, 5377, 5379-5383, 5385-5388, 5390-5395, 5400-5401, 5403-5404, 5409-5410, 5413, 5415-5424, 5426-5427, 5429-5431, 5434-5436, 5440-5442, 5444, 5446-5447, 5450-5452, 5455-5458, 5461-5468, 5471, 5482, 5485, 5489, 5492-5493, 5496, 5498, 5500-5501, 5504-5508, 5510, 5512-5514, 5517-5519, 5521-5523, 5526, 5528, 5530, 5533-5535, 5537, 5540, 5545-5552, 5555-5558, 5561, 5564, 5568-5569, 5571, 5575-5577, 5579-5580, 5582, 5584, 5586-5587, 5590-5592, 5595, 5597, 5599-5604, 5607-5608, 5610, 5614, 5616-5618, 5620, 5622, 5626-5634, 5636-5637, 5640, 5646-5647, 5651, 5655, 5657, 5659, 5661, 5668, 5670-5675, 5677-5684, 5686, 5688, 5690-5694, 5696-5701, 5704-5705, 5707-5708, 5710-5712, 5714-5719, 5721-5723, 5725-5731, 5734, 5736-5738, 5741-5744, 5746-5747, 5749-5750, 5756, 5760, 5762-5763, 5769, 5771, 5773, 5775-5778, 5780-5782, 5785-5789, 5791, 5794, 5797, 5799, 5801, 5806-5807, 5817, 5821-5824, 5826, 5828, 5830, 5832, 5834-5835, 5837-5838, 5840-5844, 5846-5848, 5850-5855, 5857, 5860-5864, 5866-5870, 5872-5874, 5876-5878, 5880-5883, 5885, 5887, 5889, 5895-5896, 5899-5902, 5904, 5906-5908, 5911-5914, 5917-5918, 5920-5921, 5923, 5927, 5932, 5934-5935, 5937-5942, 5944, 5946, 5948-5949, 5951-5952, 5954-5955, 5958, 5960, 5963-5966, 5968-5989, 5992-5995, 5997-5999, 6001-6005, 6007-6009, 6011, 6013, 6015-6016, 6019-6023, 6025-6027, 6032, 6034-6037, 6039-6042, 6044-6045, 6048, 6051-6055, 6058-6064, 6066-6074, 6076-6090, 6092, 6094-6095, 6097, 6099, 6101, 6103-6104, 6107, 6110, 6112-6114, 6116, 6118-6120, 6124-6125, 6128, 6130, 6132-6136, 6138-6141, 6143, 6148-6152, 6154-6155, 6157, 6160-6161, 6163-6164, 6166-6168, 6170, 6172-6173, 6175, 6177-6180, 6184-6186, 6190-6199, 6203-6204, 6209-6213, 6215-6217, 6220, 6223, 6227, 6229, 6233, 6235, 6239-6240, 6242, 6244, 6246, 6250, 6252, 6254-6256, 6258-6264, 6266-6270, 6272-6275, 6279, 6281, 6283, 6285, 6287-6293, 6296, 6298, 6301 |
| 299D 2 XHP | DX200590, 1467, 1470-1473, 1475-1476, 1479, 1485-1486, 1488-1492, 1495, 1497-1498, 1504-1505, 1507-1508, 1510, 1512-1513, 1515, 1517-1523, 1525-1529, 1531-1533, 1535-1536, 1539, 1541-1543, 1545, 1547-1549, 1551-1553, 1555, 1557, 1559-1563, 1565-1569, 1571-1574, 1576-1579, 1582-1592, 1594-1595, 1597-1598, 1600-1604, 1609-1610, 1612, 1616-1617, 1622-1624, 1626-1630, 1632-1633, 1638-1639, 1641-1642, 1644, 1646, 1648-1649, 1651-1652, 1654, 1656-1662, 1666-1669, 1671-1672, 1675-1676, 1680-1683, 1687, 1689, 1698, 1701, 1703, 1706, 1709, 1712, 1721, 1728-1729, 1732-1733, 1735-1736, 1742, 1746, 1750-1751, 1754, 1756-1758, 1760-1764, 1769, 1771, 1773, 1776-1778, 1780-1782, 1784-1785, 1791-1795, 1797-1800, 1803-1804, 1806-1809, 1812, 1814, 1817, 1823-1824, 1827, 1832-1837, 1839-1840, 1842-1843, 1845, 1851, 1856, 1858-1859, 1861, 1863-1865, 1868, 1870, 1874-1875, 1879-1883, 1885, 1887-1890, 1894, 1896-1897, 1899, 1901-1904, 1906, 1912, 1916, 1918-1920, 1922, 1924, 1927, 1929, 1931-1935, 1937-1938, 1940, 1942, 1946, 1949, 1954, 1958-1961, 1965, 1968-1969, 1971, 1973-1974, 1976, 1978-1981, 1983, 1986, 1995, 1998-2002, 2005-2009, 2011-2014, 2017-2020, 2023, 2025-2027, 2031, 2034, 2038-2042, 2044, 2047, 2049-2050, 2061, 2063, 2065, 2067-2074, 2076-2077, 2080, 2088, 2090, 2092, 2094-2095, 2098-2099, 2101, 2105, 2109-2113, 2121, 2123-2127, 2130-2133, 2135, 2137-2139, 2141-2142, 2144-2145, 2148, 2150, 2163, 2165-2167, 2172-2183, 2186-2193, 2199, 2206, 2208, 2215, 2218, 2220, 2222, 2225, 2228, 2231, 2235-2236, 2238, 2240, 2242-2245, 2248, 2251, 2255, 2257-2258, 2261, 2269-2270, 2272-2275, 2277-2278, 2281-2284, 2286-2292, 2294-2296, 2301, 2304-2305, 2307, 2310, 2314, 2318-2319, 2323, 2325, 2332, 2335-2338, 2340-2347, 2349, 2352, 2356-2357, 2366-2368, 2378, 2380-2385, 2390-2396, 2398-2399, 2401-2407, 2409-2410, 2412, 2415-2417, 2421-2422, 2429, 2431-2433, 2435, 2437, 2441-2444, 2446-2449, 2451, 2453, 2455-2463, 2465, 2472, 2476-2477, 2479-2480, 2482-2484, 2486-2487, 2490, 2493-2495, 2497-2500, 2505-2507, 2510, 2513-2515, 2517, 2519, 2521-2522, 2524, 2526, 2530-2534, 2536, 2539-2541, 2543, 2545-2546, 2548-2550, 2557-2562, 2567-2569, 2574, 2576, 2581, 2583-2584, 2586-2589, 2592-2596, 2598, 2600, 2602-2603, 2607-2609, 2611-2614, 2618-2620, 2624-2631, 2633, 2636-2638, 2640, 2642, 2644-2645, 2647, 2650, 2652, 2655-2656, 2659, 2662-2664, 2666, 2668-2669, 2671, 2674, 2679-2682, 2685, 2687-2690, 2693-2694, 2696, 2700-2701, 2706, 2708-2709, 2711-2713, 2716-2718, 2720, 2723-2728, 2731-2733, 2735-2736, 2740-2741, 2743-2745, 2747, 2749-2751, 2753-2758, 2763, 2765, 2769, 2772-2775, 2777, 2779-2783, 2786-2787, 2790, 2792-2794, 2796-2797, 2799, 2801-2802, 2806, 2808-2814, 2817, 2820-2823, 2825-2826, 2828-2829, 2831-2835, 2838-2840, 2842, 2845-2848, 2851, 2853, 2855, 2857-2865, 2867-2869, 2873, 2875, 2878, 2883-2884, 2886-2889, 2891-2892, 2897-2898, 2900, 2902-2903, 2905-2908, 2910, 2912-2913, 2915-2916, 2918, 2923, 2926, 2928, 2930-2931, 2934, 2939, 2941, 2944, 2946, 2951, 2955, 2959, 2963, 2967-2968, 2971, 2974, 2977, 2981-2982, 2985-2986, 2989-2990, 2992-2993, 2995, 2997, 3000, 3009, 3012, 3014, 3017-3019, 3022, 3024, 3028, 3031, 3035, 3038-3041, 3043-3045, 3047-3050, 3052-3054, 3056, 3058-3059, 3061, 3064-3066, 3068-3069, 3071, 3073-3079, 3082-3083, 3085, 3087, 3089, 3091, 3093, 3096, 3099-3101, 3103, 3105-3114, 3116, 3122-3123, 3126, 3129, 3131-3132, 3134, 3137, 3139-3143, 3148-3150, 3152-3155, 3159-3166, 3168-3169, 3172-3173, 3177-3179, 3182-3184, 3186-3188, 3190-3192, 3194, 3196-3199, 3202, 3204, 3207-3208, 3210-3211, 3213, 3215-3216, 3218, 3224-3228, 3231-3233, 3235-3236, 3238-3241, 3245, 3247-3250, 3252-3253, 3256-3257, 3259-3264, 3266-3267, 3278, 3280, 3282-3283, 3287-3289, 3292-3293, 3296-3297, 3299-3300, 3302-3303, 3306-3307, 3309, 3312-3313, 3317-3318, 3320-3322, 3324-3326, 3328-3331, 3334-3336, 3339-3343, 3345-3346, 3348-3349, 3352, 3356, 3360, 3366-3370, 3372, 3374, 3376, 3378, 3380-3384, 3388, 3390, 3398-3402, 3404, 3406-3407, 3409, 3411-3417, 3419-3420, 3422-3426, 3428, 3430-3431, 3434-3435, 3439-3442, 3444-3448, 3451-3452, 3454, 3460, 3462, 3466, 3473, 3475-3476, 3478, 3480-3482, 3485, 3487-3488, 3490-3498, 3500-3503, 3505-3509, 3511-3512, 3514, 3516-3517, 3519, 3521-3522, 3524, 3527, 3529, 3534, 3538, 3543-3545, 3548-3551, 3553, 3557, 3560-3562, 3564-3567, 3571, 3574, 3580-3582, 3586-3587, 3589-3594, 3596-3598, 3602-3604, 3611-3612, 3614, 3617-3619, 3622, 3624-3628, 3630-3632, 3634-3635, 3637, 3639-3642, 3644, 3647-3649, 3656, 3658, 3660, 3664-3665, 3667-3671, 3673-3674, 3676-3679, 3681-3684, 3686-3691, 3695-3697, 3699-3700, 3703-3708, 3713-3720, 3724, 3726, 3728-3734, 3736, 3739, 3741-3742, 3747-3748, 3753, 3756, 3758, 3765, 3770, 3776, 3781-3782, 3791-3792, 3794-3795, 3797-3806, 3808-3810, 3812-3813, 3815-3818, 3820-3822, 3824-3828, 3832, 3834, 3837-3839, 3842, 3844-3846, 3848-3849, 3852, 3855, 3857-3861, 3863-3864, 3869-3872, 3880, 3885, 3891, 3894-3896, 3898-3900, 3903, 3906, 3908-3910, 3912-3913, 3920, 3924, 3927, 3929-3931, 3933-3934, 3936-3938, 3940-3942, 3944-3945, 3947-3948, 3950-3953, 3956-3958, 3961-3962, 3964-3966, 3969-3970, 3972, 3974-3978, 3980-3982, 3984, 3987, 3989, 3992, 3995, 3998, 4004-4006, 4008-4009, 4011, 4015-4016, 4018, 4020, 4023-4024, 4026-4027, 4029, 4032-4033, 4035-4083, 4086-4089, 4091, 4095-4097, 4099-4100, 4103-4111, 4113-4121, 4123-4125, 4128, 4130-4131, 4133, 4135-4140, 4142, 4144, 4146, 4149-4155, 4157-4158, 4161-4165, 4167, 4169, 4173, 4175, 4177, 4179, 4189, 4191, 4201, 4206, 4218, 4222, 4226, 4238, 4242, 4244, 4249-4251, 4253, 4255, 4257-4258, 4260, 4262-4264, 4266-4269, 4272-4274, 4276-4277, 4279-4285, 4288-4294, 4297-4298, 4301-4303, 4305, 4307, 4311, 4314-4315, 4319, 4323, 4325-4326, 4329, 4332, 4335, 4338-4340, 4342, 4344-4345, 4347-4348, 4354, 4356, 4361, 4364-4365, 4368, 4371-4382, 4386-4387, 4389, 4391, 4395-4397, 4399-4400, 4402-4408, 4410-4417, 4423-4426, 4432-4433, 4435-4437, 4439, 4441-4442, 4444-4447, 4450, 4453, 4458, 4460-4461, 4463-4467, 4470-4471, 4474, 4481-4482, 4484, 4487-4490, 4493, 4498-4499, 4501-4503, 4505, 4507-4508, 4511, 4513, 4517, 4519, 4521, 4526-4527, 4530, 4534-4535, 4537, 4539, 4541-4543, 4550-4551, 4555, 4559, 4561-4562, 4564-4565, 4567-4571, 4573, 4575-4576, 4578-4581, 4584-4587, 4589-4590, 4595, 4599-4600, 4602-4603, 4605, 4609, 4613-4621, 4623-4624, 4627-4628, 4630, 4633, 4635, 4637, 4640, 4642-4643, 4645, 4647-4649, 4654, 4656-4658, 4660-4661, 4663, 4665-4669, 4671, 4675, 4680-4685, 4688, 4691, 4694, 4700-4703, 4706-4708, 4711, 4714, 4717, 4721, 4724-4725, 4728, 4730-4731, 4735, 4740, 4743-4744, 4746-4747, 4749-4751, 4753-4755, 4757, 4759-4760, 4762, 4764-4769, 4771-4772, 4776-4778, 4781-4785, 4787-4789, 4792-4793, 4799, 4802, 4804-4805, 4807-4808, 4810-4811, 4813, 4816, 4818, 4822, 4824-4826, 4828, 4834-4836, 4839, 4841-4844, 4846-4848, 4850-4853, 4855, 4857-4858, 4860, 4862-4865, 4867-4869, 4871-4875, 4879-4883, 4885-4887, 4889-4890, 4892-4893, 4896, 4898, 4901-4902, 4904-4905, 4907-4909, 4911-4915, 4917-4925, 4927, 4929, 4931, 4933-4934, 4937-4938, 4941, 4943, 4945, 4949-4951, 4953-4956, 4959, 4962, 4964-4966, 4968-4971, 4973-4974, 4977-4978, 4981, 4983-4993, 4995, 4998-4999, 5009, 5011, 5013, 5016, 5018, 5028-5030, 5033-5035, 5038-5039, 5047, 5051-5052, 5054-5055, 5057, 5059-5066, 5069-5074 DX900135, 165, 170-171, 173, 175-176, 178-179, 181, 183-184, 187-191, 198-201, 203, 208, 210-217 HLM00110-00112, 114-116, 118-125, 127, 129, 131, 134-155, 158-163, 165-166, 168-180 |
| 299D XHP | JST01004 |
| 299D3 | DY900215, 504-510, 512-515, 517, 520-525, 528-529, 533, 537-539, 541-542, 544-550, 553-554, 557-563, 565-567, 569-586, 588-594, 596, 604, 606-608, 611-613, 617-618, 622-623, 625-631, 634-636, 638-642, 644-655, 657-679, 681, 683, 691, 694, 698, 701, 706, 709, 711, 713-719, 721, 725, 728-729, 732, 734-737, 739-741, 743, 745-751, 754, 760-761, 763-769, 772-776, 778, 780-782, 784-791, 793-800, 802-805, 807-812, 814-818, 820-824, 826-830, 832-833, 835-839, 841-842, 847, 849, 853, 858-860, 862-863, 865-866, 868-869, 871-872, 874-880, 882-890 LB300501-00504, 506-507, 509, 511, 513-514, 516-517, 519-522, 524-525, 528-531 |
| 299D3 XE | AN900500 BX900305, 500-501, 503-505, 507-511, 513-519, 521-522, 526, 530, 532-535, 537-542, 546, 550, 552, 554, 559, 562-563, 565, 567-572, 575-576, 578, 580, 583, 585, 588, 591-593, 595, 597, 607, 609, 611, 615, 619, 622, 624, 626-627, 632-634, 636-637, 639, 641-643, 645, 647-649, 651, 653, 655-656, 659, 662, 664-665, 667-677, 679-680, 682-683, 685-691, 693, 695-696, 699, 704-705, 708-709, 716-717, 720, 724, 729-730, 733-741 XES00500 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 4 | 8T8730 | SOCKET-CONNECTOR |
| 11 | 8T8737 | PLUG-SEAL |
| 1 | 1552260 | 3 position plug |
| 1 | 1552274 | 6 position plug |
| 1 | 5157156 | PL243 Extension Harness (Optional ALTto 5915058) |
| 1 | 5503269 | PL243 Cellular Radio Hardware (4G) |
| 1 | 5915058 | PL243 Extension Harness (Optional) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-720 mo |
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| NOTE: This is a 1.3-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| Replace a PL240 with a PL243 Before going to the Customer Site: 1. Refer to M0098124 Installation Instructions for all tools to perform the radio installation, as well as familiarity with the installation process. At the machine: Note: The PL243 can be installed using the same 4-wire installation method that was used on the PL240 installation. 2. The following table provides a comparison of the wiring on the PL240 cellular radio to the wiring on the PL243 cellular radio . |
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| Image1.1.1 |
| 3. Document the asset Service Meter Hours (SMH) for setting SMH on the new device. 4. Power down asset and switch master disconnect to -OFF-. Refer to applicable safety instructions in M0098124. 5. Disconnect all PL240 wires and remove it from the machine. Note: Upon removal and canceling the subscription, dispose of the PL240 following local guidelines. 6. Mount the PL243 on the asset. Refer to -Mounting the Radio- in Special Instruction M0098124 for mounting instructions. 7. Locate the wires that were used for the PL240 per reference Table 1.1.1. Utilize optional extension harness 591-5058 if needed. 8. Use the 3-position Plug Assy, 155-2260, and the 6-position Plug Assy, 155-2274, for connecting to the PL243. 9. Insert the +Battery wire into location A of the 3-position plug. 10. Insert the -Battery wire into location B of the 3-position plug. 11. Insert the Key Switch Power wire into location C of the 3-position plug. 12. Insert the Engine Running signal wire into location 5 of the 6-position plug. Note: If desired, an Alternator R-Terminal signal can be used as an Engine Running input on the PL243 . |
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| Image1.2.1 |
| Note: If an Arc Suppressor was used on the PL240 wiring, it is NOT required on the PL243 but may remain connected if desired. 13. Contact your PL Admin to perform a communication check through DSP. 14. Contact your PL Admin to register and subscribe the PL243. Refer to Special Instruction, Installation Procedure for Product Link PL243 Cellular Radio Systems, M0098124, -Registration and Subscription-. 15. Contact your PL Admin to set the Total Operating Hours to the appropriate value. Note: For subscription assistance, contact Cat Digital Support at U.S. 1-866-228-2111 / International: +1 51 3830 1809. For installation and troubleshooting assistance, contact the Product Link Hardware Hotline at the below numbers. Press option #2. Americas: 1-309-636-8500 EAME/APD: 65 6828 7080 Australia: 61 738 038 160 India: 44 3340 3660 The PL243 radio device may not have the latest software on-board. Device should have firmware 593-2137 or newer. Please use AVSpare's Product Support Customer Relations Management (PSCRM) system to create a -System Technology- event type service request (SR). The Inquiry Type needs to be Product Technologies with the Workgroup/Subsystem = Product Link. In the description field, please use -FOTA Request- and the PL243 software needs to be updated. This will require acknowledgment of Customer consent to proceed with the FOTA prior to submitting to AVSpare. |
Information System:
PRODUCT SUPPORT PROGRAM FOR PROACTIVELY REPLACING RING RESISTOR DIODES ON CERTAIN 795F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSTALLING COMPONENTS IN THE BRAKE SYSTEM ON CERTAIN 777G OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING AIR LINES ON CERTAIN 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST ROCKER ARM ON CERTAIN 24 MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW OIL COOLERS AND SCREENS ON CERTAIN 777E OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REWORKING CAB HARNESS ASSEMBLIES OF CERTAIN 794 AC, 796 AC, AND 798 AC OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL641E V1 TO THE PL641E V2 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING FRONT SPINDLES ON CERTAIN 16M MOTOR GRADERS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BRAKE FILTER DIFFERENTIAL PRESSURE SWITCH ON CERTAIN 795F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240B TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR INSPECTING CONNECTING RODS AND POSSIBLY REPLACING A CYLINDER PACK ON CERTAIN 793F AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL240 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR CORRECTING A LOW AFTERTREATMENT #1 DEF CONCENTRATION EVENT CODE ON 793F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR REPLACING PL241 TO THE PL243 4G CELLULAR RADIO ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR UPDATING CERTAIN MOTOR GRADERS TO MEET LOCAL COMPLIANCE IN SELECT REGIONS OF THE WORLD