PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE ON CERTAIN AP655F ASPHALT PAVERS; AND ON CERTAIN CB13 AND CB15 ASPHALT COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE ON CERTAIN AP655F ASPHALT PAVERS; AND ON CERTAIN CB13 AND CB15 ASPHALT COMPACTORS [UEBE0259]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-MONITOR

PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE ON CERTAIN AP655F ASPHALT PAVERS; AND ON CERTAIN CB13 AND CB15 ASPHALT COMPACTORS

UEBE0259-00

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28Jan2020

D-36

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE ON CERTAIN AP655F ASPHALT PAVERS; AND ON CERTAIN CB13 AND CB15 ASPHALT COMPACTORS
7620		PI33132

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI33132" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33132" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
31Jul2020	31Jan2021

PROBLEM

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The engine software needs to be updated on certain AP655F Asphalt Pavers; and on certain CB13 and CB15 Asphalt Compactors. Machines with the existing engine software can fail the China environmental protection department black smoke test.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
AP655F	48000160 AC600100-00101, 115-116, 119

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*****Group 2*****
CB13	LP900100, 102-108, 110-119
CB15	NPB00100-00104

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	5897088	SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	5897033	SFWR GP-A1000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Update the engine software with the appropriate file as directed in the parts needed table. AVSpare recommends copying the engine ECM configuration parameters and injector calibration serial numbers as a backup, prior to flashing the Engine ECM with the latest software.

The new software is available in the form of a flashfile through the AVSpare Service Information System (SIS). A newer part number may be available. SIS web only displays the latest available flashfile.

Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates.

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OWNER NOTIFIAVSION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 1

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
100%	100%	0%	0%	0%	0%

NOTE: This is a 1.0-hour job for Group 2

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFIAVSION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR UPDATING ENGINE SOFTWARE ON CERTAIN AP655F ASPHALT PAVERS; AND ON CERTAIN CB13 AND CB15 ASPHALT COMPACTORS

MODELS INVOLVED - AP655F ASPHALT PAVERS, CB13 AND CB15 ASPHALT COMPACTORS

Dear Cat Product Owner:

The engine software needs to be updated on the products listed below. Machines with the existing engine software can fail the China environmental protection department black smoke test. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28Jan2020 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 28Jan2020 Service Letter