PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS [UEBE0527]

ELECTRICAL AND STARTING SYSTEM

ELECTRONICS GP-POWER TRAIN

PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS

UEBE0527-00

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13May2020

D-289

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Priority	PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS
7610 1920		PI33173

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NOTE:

AVSpare’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to AVSpare.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI33173" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33173" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your AVSpare product analyst.

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COMPLETION DATE	TERMINATION DATE
30Nov2020	31May2021

PROBLEM

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The engine and transmission ECM software needs to be updated on certain PM620 Cold Planers. The new software contains a new transmission configuration setting that will slow the engine speed ramp up from low idle to high idle in order to reduce engine smoke during the ramp up. This update only affects models that are located in China and built after 01DEC18.

AFFECTED PRODUCT

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Model	Identification Number
PM620 LRC	LH900120, 151, 153, 191, 193, 197, 205, 210, 212, 214, 216, 218, 222-224, 228-229, 231-232

PARTS NEEDED

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Qty	Part Number	Description
1	5951779	SFWR GP-A1000
1	5982772	SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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IMPORTANT: The propel pressure monitoring system must have been previously updated per Special Instruction M0115605 "Procedure to Install Updated Propel Pump Wiring
Harnesses and Pressure Sensors On Certain Cold Planers".

Install 5951779 Engine Software.
Install 5982772 Transmission Software.
Set the Engine Smoke Reduction Enable Status to ENABLED in the transmission configuration settings.

NOTE: If performing this update prior to JUNE2020 release of ET, a beta version of ET will be required in order to view and change the new configuration. Please contact your Paving Technical Rep for assistance.

Verify all other machine configuration settings are per the machine physical build. (i.e. folding conveyor, conveyor swing release, high pressure water pump, etc)

Test for proper operation of the machine.

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OWNER NOTIFIAVSION

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Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

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AVSpare		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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EXAMPLE COPY OF OWNER NOTIFIAVSION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW SOFTWARE FOR THE ENGINE AND TRANSMISSION ECMS ON CERTAIN PM620 COLD PLANERS

MODELS INVOLVED - PM620 Cold Planers

Dear Cat Product Owner:

The engine and transmission ECM software needs to be updated on the products listed below. The new software contains a new transmission configuration setting that will slow the engine speed ramp up from low idle to high idle in order to reduce engine smoke during the ramp up. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 13May2020 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

AVSpare Inc.

Identification #(s)

Attached to 13May2020 Service Letter