SERVICE PARTS AVAILABILITY FOR THE SR318, AND SR321 HIGH FLOW XPS SNOWBLOWERS IS DELAYED FOR CERTAIN COMPONENTS Caterpillar


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SERVICE PARTS AVAILABILITY FOR THE SR318, AND SR321 HIGH FLOW XPS SNOWBLOWERS IS DELAYED FOR CERTAIN COMPONENTS [TIBU4383]
WORK TOOL ARRANGEMENT
SNOWBLOWER AR
SERVICE PARTS AVAILABILITY FOR THE SR318, AND SR321 HIGH FLOW XPS SNOWBLOWERS IS DELAYED FOR CERTAIN COMPONENTS

CONFIDENTIAL TIBU4383-00

TECHNICAL INFORMATION BULLETIN

November 17, 2004

HIGH FLOW XPS SNOWBLOWER

 

SKID STEER LOADER

 

MULTI TERRAIN LOADER

SR318 (PHG1-UP)

SR321 (BLZ1-UP)

248B (SCL1-UP)

268B (LBA1-UP)

277B (MDH1-UP)

287B (ZSA1-UP)

 

Component Code 6715

SUBJECT:

SERVICE PARTS AVAILABILITY FOR THE SR318, AND SR321 HIGH FLOW XPS SNOWBLOWERS IS DELAYED FOR CERTAIN COMPONENTS

PROBLEM:

Some service parts availability for the SR318, and SR321 snowblowers is delayed. These parts will not be available for the release of the new High Flow XPS snowblowers.

SOLUTION:

Service parts for the SR318, and SR321 snowblowers are currently being finalized and will be made available in the near future. All parts inquiries and correspondence from Technical Communicators regarding these new service parts ? around 7 items, and how to order these new parts should be directed to:

 

 

Contact:

DSN - DEALER SOLUTION NETWORK

SUBMIT DSN SERVICE REQUEST, WITH SPECIFIC REQUEST ON PARTS TO BE FORWARDED TO TIER II:

Contact Person

Telephone

Fax

Email

Curtis Nickolauson:

BCP Work Tools, Cary, NC

919-465-2919

Tie Line:

7-251-2919

919-456-2969

[email protected]

Francisco Maraccini:

BCP Work Tools, Cary, NC

919-465-2941

Tie Line:

7-251-2941

919-456-2969

[email protected]

Service Parts

Part Number

Description

261-4428

Harness Assembly

261-4442

Plate

264-0435

Bushing Assembly

261-4435

Manifold Group

261-4430

Valve Group ? Check

261-4433

Valve Group ? Check

261-4434

Motor Group - Gerotor

 

Dealers placing orders on these high flow Snowblowers will be contacted either by Curtis Nickolauson, or Francisco Maraccini, BCP Work Tools, in order to help ensure the serviceability of these new products. Dealers will also be informed of the status and future release of service parts.

The updated version of the Operation and Maintenance Manual, SEBU7608-03, is available for the release of the High Flow Snowblowers. These manuals will be provided with the sale of each Snowblower.

The updated version of the Parts Manual, SEBP3542-03 is also available through Media Logistics or on AVSpare?s Service Information System (SIS).

COPYRIGHT 2004 AVSpare
ALL RIGHTS RESERVED

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